An unhinged rant on repair shop customer service & Apple OEM parts
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- čas přidán 8. 04. 2024
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You are not appreciating the engineering achievement of making a cable that fails from just sitting still and operating within its nominal parameters.
"That's not a bug, it's an Apple feature!" lol
charging a premium for that logo was a creative innovation that took decades of engineering to develop
@Reno_Pro_ I am sure they wasted petaflops of performance simulating and modelling the desirable behavior.
Damn worth the pin!
There used to be a time when engineers were paid to make things that worked. Now timed failure is rewarded and expected.
Customer: "Why do you say that Apple hardware is so bad?"
Louis: *gestures towards the successful business built off the back of repairing bad Apple hardware*
Something tells me that Louis wouldnt be able to simply gesture 😂 he doesnt seem like a "man of few words" 😁
@@Bobby11 I bet that would be an epic rant though...lol
@@Bobby11 Must have caught him after he lost his voice due to an epic rant due to some especially horrendous Apple BS.
There is another angle to this to an extent. The truth is, most people would just junk a broken six year old computer. But the xps-es, the macs, the vaios (of yesteryear), the precisions, the thinkpads, the latitudes, yeah. Those are expensive and often liked by their owners. If something breaks, they seek service, because they like the machine.
Point is the fact that these high end machines get serviced more often, has a huge bias in it, where to have a computer serviced by a tech, the owner has to feel, the device is worth bothering the time and effort to have it serviced, both in cost, and the huge inconvenience of not having a computer for a week.
Automotive mechanic. I feel this pain.
"Is it a certified Ford/GM/Chrysler/Duralast/Napa product?"
No because these are all crap and will need replaced in less than half the time as a Moog, or Bilstine, or MSD, or NKG.
*insert Customer is always right rant*
Okay. See you in 6 months when it fails. I tried to save you a few bucks and get you a quality part. But no, you have to have "certified" parts. I'll gladly take your money after offering you a cheaper and longer lasting alternative.
*6 months later*
"You sold me crap parts. I'm not paying for a repair."
Indeed I sold you crap parts, because that's exactly what you asked for. $80 inspection fee, please.
Had to replace the vacuum pump in my sister's "American" made Chevy Equinox recently. Bought the OE GM part, box says made in China. Thanks guys.
What 'OEM plastic thermostat bodies that crack vs aluminum aftermarket thermostat bodies' are you talking about?
Fel-Pro was the difference between GM's 60°V6 engines being very reliable or a boat anchor. Not from the factory with one of those.
@@pauljs75 Would you mind elaborating? As someone who used to buy GM exclusively and is now fed up with their cheap chevy shit, I'm very curious.
Yeah. I always go aftermarket whenever any part of my car needs to be replaced.
OEM parts are high cost for lowest passable quality. Aftermarket parts from reputable brands use higher quality materials, have better quality control, and sometimes have even fixed engineering errors that caused the problems in the first place. And at the same time, they're usually less expensive than OEM, especially if you buy OEM via a certified mechanic/dealer.
If you are not in the financial market space right now, you are making a huge mistake. I understand that it could be due to ignorance, but if you want to make your money work for you... prevent inflation
Thanks for continuing updates I'd rather trade the crypto market as it's more profitable. I make a good amount of money per week even though I barely trade myself.
A lot of people still make massive profit from the crypto market, all you really need is a relevant information and some ‹professional advice. ‹it's totally inappropriate for investors to hang on while suffering from dip during significant
You trade also?, I
No I don't trade on my own anymore, I always required help and assistance
From my personal financial advisor
If I worked Apple repair, I would go crazy. The pain in this video is real. Best wishes to Mr. Rossman....
It's all funny, you gotta laugh & smile at it all! Life is good if you find the laughs in everything! Even in the shittiest of moments, there's a laugh to be beaten out of it!
Life has a lot of shit, but if you can find the laugh or smile in the shit enough of the time, your life will become the type of life where you literally can't stay asleep when your eyes open in the morning. You'll never go back to bed when your eyes first open as you roll over, even if it's 4:30 AM! because you won't want to spend a *single second* you could spend _living_ & _enjoying_ it all knocked out or in bed.
A lot of people think I am insane, unhinged, etc. They're probably right - but, one thing I also am - is happy. It's a fair trade. :)
It's a great way to live!
being called crazy in a world gone mad...
is a complement.
sent from my 10 year old s5 fone I use while walking thru my woods in the dark.
keep laughing
this world gets funnier every day.
@@rossmanngroup I think you might be right about your shift in happiness maybe being more due to no longer having to work on Apple products than moving to Texas.
When you take so much pride in the quality of your work and keep having to butt heads against a company's lack of ethics and the customers who ignorantly support them, I can see why that would eventually take a toll on your happiness and fulfillment. Nobody likes their best efforts to feel futile.
Also, when I was talking to my psych friend about Autism back when I was trying to self-diagnose, she told me that a common trait was an unyielding sense of justice/injustice. If there's one thing I think that everyone in here can all agree on, it's that you really really really fucking hate injustice - especially the kind enacted against the little guy by corporations!
It makes a lot of sense that you would feel that insult against your work ethic so intensely. As soon as you said that I thought it sounded like you were right on the money, whether you half meant it as a joke or not.
Love your channel. Keep ranting.
@@2Worlds_and_InBetween Fellow (rooted!) S5 user! Long phones with a user replaceable battery!
Thank you! @@dannii_L
When the thumbnail shows you rocking so fast in the chair I know it's gonna be a goodie!
Rocking per minute indicative of frustration levels
Get off my porch, sonny!
Louis's emotional coping mechanism routine that goes along with venting on something that can not be changed.
He rocks even quicker at 1.75x playback speed.
@@DerykRobosson is that the new meth filter?
I love the hand gesture he does that comes from the SouthPark cable episode.
Well, it comes from his episode from about 3 weeks ago when he compared those companies to south park.
I was about to comment the same thing. This video's great.
I just woke up to it, and it's been a mood booster!
I thought it was a nipple gesture.
I had a Deere riding mower. I knew the exact part I needed to repair it. The "official" shop ordered it and sent the wrong part. Turns out that due to a law in Cali, they had to change filter configurations and now the ONLY OEM part they make and can sell is designed to fit the Cali-model.
I told the repair shop there was no way this part would last, the bends would put too much stress. "Oh, we would have heard of complaints by now" (or close to that.) Sure enough, the second time I tried cutting the grass the part split and I smelled fuel.
I got an "offbrand" part with the same part number and got exactly what I needed.
Thats why China is better than USA
I offered to repair a HP laptop for someone once, because back then HP was amazing and every part was numbered and you could buy spares... except that year they found a ton of design faults in the laptop, and "fixed them", by changing the entire laptop *but keeping every part number the same*. I had to send all the mismatching parts back and told them to give up with HP. :P
Regulation to be worse... it's a sad thing when the "non-compliant" version is doing it's job better...
@@AshnSilvercorp That's a rather ignorant take on it. Just because the company made the part poorly (possibly even deliberately) does not mean it had anything to do with the regulation. If you're a frequent viewer here you should be well-aware of malicious compliance issues. And then there's just plain old lack of effort or investment in quality.
@@p5eudo883If not for regulation the part wouldn’t have changed. It’s perfectly fair to blame the regulation.
Ain't we all lose our minds at one point. Maybe that's where innovation originates from
Or the other way around.
Think different.
Apple knows what they're doing. It's so profitable by playing dumb, it should be illegal.
If going crazy is the real definition of innovation then they would explain why big corpos love defending their bs with the stifling innovation argument.
A lot of things happen like that. Like the automated switchboards for landlines was developed because in a city there where to funeral homes(I think, might have been a doctor) and the wife was one of the old operators for that area, and would send people to her husband rather than to the other guy, so he got fustrated at this and then developed the automated version to drive the operators out of business.
that, and cocaine.
Louis says the extended Czech+Hungarian+Slovakian alphabets 500 times in a munute.
Also Louis: 'Excuse me, I forget the numbers sometimes.'
I’m Apple certified.
I tell most customers to go with Non-OEM (specifically the Non-OEM parts I select, I only go with specific manufacturers.) because they are cheaper, same quality, and I can offer a limited lifetime warranty against defects (not damage)
I am able to offer both OEM (I can reprogram Apple parts in GSX) & Non OEM.
Apple a $3trillion company cannot offer a limited lifetime warranty on their parts against defects like I a small repair tech can?
Isn’t that goofy?
Apple, a 3$ trillion cannot make cables with strain relief so you are forced to buy more of their expensive cables.
Apple could offer limited lifetime warranty. But they are $3trillion company exactly because they don't. It makes more profit to be evil.
Are you allowed to do that if you're Apple certified? Actually, are you even allowed to admit this? lmao
@@technicolourmyles Yes.
Depends on where and who you work for due to how the program is setup.
There are differences between AASP and GPP.
AASP is more strict.
GPP is allowed to be more honest.
I'm absolutely here for the Apple shame.. (and any anti-consumer for that matter)
TLDR: Intercell, Texas Instruments, Chimei and LG hates recurring revenue!
You joke, but that's literally the attitude here.
@@damsonrhea It may be so, but TI is still earning money on tech they pioneered in the 1970's. From what I understand, some of their patents and tech involved in the Speak and Spell are licensed to cell phone companies for text to speech and related.
@@Cline3911The speak and spell came out in 1978. Those patens expired before the dawn of the 21st century.
@@sprinkleZ_ Perhaps. I'm only recalling what I watched in a documentary about the subject.
I love that Louis is the kind of person to go on a rant 12 years after the shit went down. I'm also that petty and I hold onto grudges like that. Love it. Stay an elephant, Louis!
Agreed. Companies should fear that long-term damage to reputation. That's the only way they're going to make an effort to make quality products again. That or much more strict regulation.
It isn't Louis Rossmann if he isn't going insane over Apple shenanigans. Lots of love from two IT uni students from Greece. You're our idol.
Door manufacturers, hinge is hinge.
Louis, 💩 is 💩... Even with an apple logo.
💩 is 💩 *ESPECIALLY* with an Apple logo.
That's the most rocking this armchair has ever seen. Most amount of rocking in the history of rocks, arms and chairs.
Hey man. I'm new to your channel, and I gotta say, you're pretty damn unique... This is the only channel I've watched where I feel like I'm sitting in a room with a friend listening to him shoot the shit and give genuine advice. Ty for making these videos
thats what keeps me coming back, its like chilling with a bro, that you actually like. and even though he tends to get behind in chat he does actually respond to us freeloaders on stream. the only price is patience with trolls
Welcome to an awesome corner of the world.
We're all here for the same reason
Can we have more repairmen like Louis for all of our situations in life? Like, someone who actually knows what your device Needs to be repaired and sustained for years down the line rather than just what is "official"?
The rocking back and forth like an enraged madman - this man is serious right now
At work we keep boxes of spare part and one of them is sata cables (for lenovo laptops).
We shove them in the box and shuffle them around. Every single one of them works after being put on stress that is way outside its expected operating conditions. I honestly fail to understand how a cable that doesn't even move in the laptop can fail at such a high rate. This is truly a company that breaks boundaries.
2:31 You can see that Louis is into something, when Amazon says this very cable was last purchased almost 6 years ago. 🤣
At first I thought you were just bitchin, but after a few videos I got it.. For real, I really didnt like your channel because I thought you were one of those 'find a niche and click bait everyone' guys, but the things you were saying were exactly what I was seeing everywhere too. Didnt take long to realize youre 100% legit, so just want to say I appreciate what youre doing. You seem like the kind of person people will wait on your schedule to get to them rather than go to the first person who was available.. I hope your customers appreciate your integrity sir!
Louise no longer gets Apple fans posting on his videos anymore... because after 15 years, they can't say "it's just this one time, everyone makes mistakes" about Apple! Considering the focus of an Apple fan, that alone is a miracle!
One week before the extended warranty (aka Apple "Care") on my MacBook Pro 2019 ran out, I stopped by an Apple store to complain about the blotch on the screen, the bad key on the keyboard, and poor battery life. They ended up replacing EVERYTHING on the computer, except the back cover that has the serial number on it. Technically it was a "repair" job, but shows you that they know they built a sh*tty product. I feel bad for people who aren't aware enough to make Apple fix their products.
I wouldn't say shitty, I would just say "purposely flawed". I have a 2016 Macbook which is probably one of the most retarded macbooks ever made, no magnetic charging, just 2 USB-C ports and a headphone jack, the problems it's "developed" after years of use are quite stupid, however there's still loads of things it excels at.
Apple don't put much thought into longevity - for example I have a Dell E6410, it looked "okay" when it was new, it still looks "okay" 13+ years later, with some wear. Apple products on the other hand look "amazing" on day one, like they really wow and stun you, the whole unboxing and "new product" feel is amazing, but the aging process isn't always graceful, unless you take extra good care of the product.
The problem with Apple stuff is... okay, if you're gonna give me something snazzy yet expensive, which has a bunch of user wear parts, at least let it be somewhat repairable? but Apple of course says no.
@@andreivaughn1468 you're saying a lot of words to explain why something is, by all means, shitty. It's shitty quality, it's shitty value, and it's a shitty practice that only people with either too much money or too much patience can look past.
@@DanielFerreira-ez8qdI thought the same thing. I’m a fan of their phones but not much else, and that’s only because I use my phone almost exclusively for texting, photography , and media usage. If it’s Apple and has moving parts I’m generally not touching it.
@@andreivaughn1468I have a 2017 MacBook Pro 13”, I’ve had it for just under 2 years. it was perfect when it came out of the box as it was hardly used by the previous owner. only ever really sitting in a dock. after that period where I’ve actually been using it from *normal wear and tear* there’s all these random scuff marks along the chassis that I have no idea how they happened, and the bit of glass where it says “MacBook Pro” cracked because of apple’s cooling solution being dogshit for these machines. my 2012 MacBook Pro was better than that.
@@DanielFerreira-ez8qd Not really, I am explaining the nuance because it's worth explaining. How many Windows laptops from 2016 have a screen as good as my 2016 macbook? How many windows laptops out there have a better trackpad than my 2016 Mac? Our work recently got some Dell I7 Windows 11 laptops, they cost £2k plus, and their touchpads are STILL not as good as apple's. Also how many laptops out there are just straight up made of a one-block metal chassis? That shit is cool.
There's reasons why Apple is such a big company, with so much success, I don't even like them, and they use a lot of smoke/mirrors BS tactics to trick people, however they still get some things right, they have to, otherwise they'd fail as a company.
From my six years in professional computer repair (and 14 years unprofessionally), my Apple clientele were always the most irritating because of this perception of quality brainwashing.
I'm sure I'll end up in some facility some day, rocking back and forth, chanting "You don't get a more reliable drive by buying Apple, Apple doesn't even make them" over and over.
A bit off-topic, but I remember an issue that GM had with rear brake corrosion, and I read that aftermarket suppliers had come up with a better solution than OEM.
The vast majority of mechanics will tell you to get OEM, especially for sensors and electronic parts.
That comes through experience.
@@Cheepchipsable That's shoddy as mechanics know Dorman being OEM has gone downhill
See also Pentastar oil coolers or Ecotech valve covers, etc. Many such examples of aftermarket parts solving problems where OE parts fail.
Of course, some parts you absolutely must use OE if you want reliable results.
My last 3 cars have been GM and each one has had at least one rear brake caliper seize up. Is that the corrosion problem you're talking about?
@@CheepchipsableReal mechanics finds the OE supplier, and buys from them. Denso, NTK, and Bosch are examples.
I'm sorry ma'am, it's an Apple...
Lol typical at my job. When apple people say samsung products are bad. There's nothing else to say...
Unhinged rants are the best rants!
6:55
That's the "try-hard" version. Apple didn't outright say that, it's in the fine print hidden inside the casing where nobody can read it.
When he rubs itself while ranting i cannot stop laughing 😆
South Park reference
@@BozesanVlad he mentioned some videos ago but his performance is funny af
I've worked with ribbon cable you could twist and bunch up, and then still use it, because it works fine, just without it ever going quite back into shape. I mean they are there to bridge far away but removable, or separated parts in limited space, and it's expected they can get twisted, tugged on... whether by accident or stupidity.
What kind of engineer would come up with something that crappy? An engineer that works for a company with nothing but greedy, selfish, people in the boardrooms making the decisions! They don't pay their engineers to engineer good stuff, but to find new and novel ways to leech from their cult followers!
It's like DankPods says. The biggest companies make the worst crap.
I am 60 and have been fixing Apple products since it all began. The speed at which you rattle off model numbers and corresponding lengthy documented apple part failure patterns is quite impressive. I am considering canceling streaming services in favor of watching channels like you. Glad I found your channel.
Nah, don't cancel ... I just subbed!🤣✌
I'm glad I started this rant during the live stream! I've replaced that cable like 4 times during college. Now I happily own a framework.
I don’t understand why these people insist on trash OEM parts.
Its the same as them arguing about a closed ecosystem where they cant side load apps or change anything of the OS.
Plus from what I can tell, alot, and I mean a frighteningly high amount of apple users tend to be rather... Computer illiterate.
lol. Keep buying Chinese junk. OEMs are even better that cost-cutting official solutions. Happens all the times on cars.
@@MyAramil This has generally always been the case. I have never purchased Apple because of the type of company they have always been. I was around at their inception and right from the beginning their motto was - 'You don't need to learn anything about your computer because Apple will do it all for you.'
At that time I didn't want or need a SCSI interface in my computer system but Apple didn't offer the option of interchanging the parts I needed, it was Apple knows what is best for you mentality, which is why I only purchased IBM compatibles at that time because I could stream line them to suit my purposes (and actually learn about the products I'm buying).
Preference for OEM parts probably started on automotive where OEM typically last longer/more reliable than "cheap" aftermarket parts.
its much easier to sell you a new Macbook when they tell you your data is gone anyways.
I feel this, same in console repair. PS5, HDMO connector is extremely fragile, rips itself off the board when you put the slightest amount of pressure on it. MS figured out on the Xbox One/Xbox Series that they need to give it about 4x the pin area and that never happens with them, rather they chip at the corner when you plug the cable in at a slight angle and short out the DDC booster that ST will not sell you, or the connector shorts out internally by itself for no reason 6 months after you've replaced it.
In my own 2012 A1286 the SATA HDD cable was bad right out of the factory. The HDD’s C7 SMART values changed when the system was communicating with it, try explaining that to a “Genius” (TM), a repair was declined. Changed it myself then with a new aftermarket part I “ruggedized” it with copper (for shielding) and kapton tape for insulation and it still works today.
Louis is gonna have a villian arc soon
When someone tells me they want to open a repair shop I'm just going to send them this video.
Love this guy ,thank you for being here Louis ! 😉😉 So right on with all this shit. He swears because he's from REAL people!!!!!
The only time we really push OEM parts is for DC Power Adapters and Batteries whenever we can on laptops. The Amazon cheap power adapter market burns out laptops all the time for our customers over a few months. The batteries are a problem as well as there is no way to enforce warranty with overnight pop up businesses online vs a parts distributor that has to RMA it
Batteries are the most faked Chinese product, since not many people have the tools and time to test them.
And about the chargers, I have seen a video where an electrician was checking an original apple charger.
He needed a microscope to see the separation between 220V and 5V rails.
He said that the slightest fluctuations of power in the network is enough to kill a phone using that charger.
7:40 "To say that I lost my mind, I have to say that I ever had it". Mood.
"To say that I lost my mind, I have to say that I ever had it"
I'm stealing this one
I'm 63, Even five years ago I changed out the hard drive on my Windows PC to an SSD moved it to the other bay for storage added RAM, and got back up and running myself with some Google help. No Damn way would I have an Apple computer.
I love it when Louis rants. It's so much fun to listen to.
When Louis did the nipple rub talking of how fucked up it is to replace a keyboard, that's when I started laughing so hard I almost pissed myself ... and then I just cried :D
I can tell, you will be an amazing Grandpa lol You have the chair, the stories, the rant down perfect lol All that's missing is the glass of scotch to top it off. A well deserved rant as usual lol
I still think starting with strict, enforced marketing regulations would help...everything. Imagine if companies weren't allowed to manipulate people.
I understand in the E.U. they can't.
You mean outright lie? I don't mind the manipulation... the problem is they can legally lie to consumers. Regulation is not working. I would rather face the terror of a completely free market filled with liars than a market that has no liars because everything they say is a legally allowed lie blessed by the very regulators and regulations that claim to be working in our best interests. The government is now selecting the winners!
@@jrose-xp6tf No, they still can. Greenwashing everywhere, "Professional Tools" for 2$ made in China etc.
It would have to be much stricter e.g. if more than 30 out of 100 randomly selected people perceive an advertisement to suggest something that can be proven wrong, it should count as fraud.
It's government regulations that make it impossible for other companies to make better parts for Apple machines, or for people to import legitimate Apple parts from abroad without Apple's permission.
@@MrBlueBurd0451 That's incredibly misleading. Acting like all regulations are the same thing. 🤨
1 of your best rants ever, absolutely loved it and it was so on point!!!
I came for the repairs. I've stayed for the rants. Love the channel.
The duality of Louis rocking happily in his chair while ranting angrily.
Your video is a celebration of life's beauty and diversity. Heartfelt and genuine!
Unhinged rants always welcome. Thanks Louis.
now oem parts r wose than aftermarket i have replaced a flex cable for my hp laptop and mind u this laptop was just 10 months old and the clable snapped my tracpad wasnt working and i know i could get warranty for it i never trusted hp but this laptop was the only laptop available at that time so yea so i instead voided my warranty got an aftermarket cable its been 2 yrs its working like a champ
and fun fact: this laptop bends when holding from the side since the mobo is on a thin piece of plastic it was 700$ at that time its 17 inch.. and it bends like crazy lesson learned never buy hp even when u have no option and most of the hold on the bottom r covered with a piece of paper protecting the ram like my god its an ass of a design
a warranty on a product you know will break. that's why you're respectable as all heck.
every other business out there, aside from the infinitesimal few, uses the guise of providing a service, solely to extract value for themselves. you wholeheartedly try to provide a service, solely because the world needs it, and we as humans ought to be providing what we can for each other, not extracting what we can for ourselves.
Respect 💯.
The sad part is that even at $125 I wound up losing over several years because I'd replace that pos five to ten times per customer. Sometimes when the cable failed it'd corrupt their HFS+ partition which we would fox as a courtesy as long as the drive didn't have bad sectors/areas
I have been gone for awhile and what do I come back to?
Luis is still tearing Apple a new one and mockingly rubbing his nips.
Its good to be back home. God Bless you Luis Rossmann
pure comedy gold !! you're a natural for stand up ... I'll get you gigs in UK ..🤣
Such a lovely, lovely, lovely rant. I 100% agree. Comedian quality.
The force is strong with this one again, happy he still got the life forces to call it out that open-hearted
The chronicling of Louis' decent into madness over Apple's BS always makes my day 😂.
Can you imagine Louis as a grumpy old man 30 years from now? I can!
What pisses me of, is Microsoft keeps on switching me to their new outlook Window app.
Leave them feedback to stop switching me. They still switch me.
Yes! I can't stand it, my feedback to them is always, this shit sucks stop switching me 😑
That trash they refer as the "new" Outlook is supposed to completely replace the old Mail & Calendar app and even the real Outlook from the Microsoft 365 suite at some point this year, that's why they started pushing it more aggressively lately...
10/10 rant
This is hilarious.!😂
Videos like this are part of why I watch Louis' videos.
Louis rossmann rants are the best rants!
He'll fix your MacBook and feel filthy dirty for doing so!
LOVE your "Rants" Luis !!!! 👌👍👍👍👍😆
I have never felt more seen and heard. Thank you, Louis.
The rubbing his nipples and talking about the riveted keyboards had me absolutely dying.
I love a good Louis rant!
You know Louis is passed when he doesn't stop rocking his chair😂
My 2009 MBP is still running, daughter uses it for online education. My 2017 A1707 had the flexgate screen, apple refused to fix it so I took them to court and they gave me a new M3 Pro
This is a good educational rant with hidden gems to drop for those either meat riding Apple or out of the loop to Apple products outside of phones, Macs, chargers.
Its not just Apple have john deer snow blower at the time a OEM carb was over $200. I found a after market carb for $25
that has been on it now for over 10 years still runs great .
The unhinged rant feels so relatable
I watch your videos at 2x speed. Your rocking at 2x speed makes you look like you've had one too many cups of coffee lol..
Grandpa Louis in the rocking chair by the fireplace telling the kids about the scary stories of the days before we successfully got them right to repair and own. That's the future I'm choosing to believe in watching this rant.
The fact you have the part numbers memorized is impressive
My favorite is when he starts listing off part numbers. Absolute madman
Our customers appreciated when we offered them alternatives. Like for the same price or less of a replacement harddisk you even get multiple times the storage space. They happily accepted that Apple might refuse service in the future. To quote IT staff of a huge Pharma company: why would i go to apple when we have you? Fair play kept us in business
Hahahahaha, Rossman you did it again! "To say that I've lost my mind...." You literally cannot write that (figuratively).
Its the return of the chair! That chair looks so comfy...
LOL "HP the company that cant get a printer right 20 years in"
I feel this, Louis, I feel this so much, good rant
3:20 Subtle south park reference, love it.
"Wow, i remember when I had MY first beer.."... --Steve Martin, responding to a heckler
As someone who does all my own repairs for my things, I respect you for not just jerry-rigging everything in the laziest possible "good enough" way.
That's probably actually still more reliable than Apple, though
i had a 2012 MacBook Pro for 4 years, going on 5 now, and within that period the hard drive cable died at the most random times about 4-5 times. i bought 3 genuine original parts for it and they all failed within 3 weeks, I put a aftermarket cable in around November 2021 and it’s still fine. I feel your pain having to fix these for a living.
Same on the cable here. I started replacing it myself.
Glorious rant, 10/10
Thank you, keep working.
Lou, I beleive you do these videos not to make face, or impression more of your outstanding indepence. You make these videos to tell what really is, and is not. With the least holdback also some visceral moments where I thought you'd want to let your mind go.. My man, you and winston there (kitty) are a rare duo on this platform. As such, I invest my time viewing and listening to your perspectives to the mot sheer crucial facts. Do not change Louis. 🙂Every trouble is a potential blessing.
Man I love the videos where you show the hope and good side of tech, because if you didnt, I would 100% be blackpilled with no hope on the future of right to repair...
Louis is giving off the same energy as Frank Grimes in that one Simpsons episode where Homer's incompetence drives him to madness.
Awesome vid - Encapsulated perfectly my general opinion of Apple but turned up by a factor of 50 AND using real world factual examples #LoveIt!
my spouse... who cares nothing about computer repair or right to repair.. just yelled across the room 'who is that and why do they hate apple so much?' ... the dialog to get rid of our apple krap starts up again...
Louis thank you for all the things that I learned from you. I do use Asus Rogphone and Sony Xperia. But, they are still not "consumer oriented" companies, Asus blocking the bootloader and such. Anyway, keep doing what you are doing!
tbf, normal sata cables break too. But these cables aren't meant to move.
The South Park reference got me.