when you rob a big tech company, but the employees are...

SdĂ­let
VloĆŸit
  • čas pƙidĂĄn 10. 11. 2022
  • Get trained by a professional FAANG-level interviewer. Get 10% off Exponent today! joma.tech/interview
    đŸ’Œ Interviewing for jobs now? Get access to interview question database, courses, coaching, and peer community today:www.tryexponent.com/?ref=joma
    Music by Joy Ngiaw:
    / joyngiaw
    Edited by Matt Cho:
    / @itsmattcho
    Sound Mixed by Cullen Herron:
    / cullenherron
    HOW DO I GET A TECH JOB?
    ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
    📚 Video courses from JomaClass:
    🎓 New to programming? Learn Python here: bit.ly/joma_python
    🎓 Learn SQL for data science and data analytics: bit.ly/joma_sql
    🎓 Data Structures and Algorithms: bit.ly/joma_dsa
    đŸ’Œ Resume Template and Cover letter I used for applying to software internships and full-time jobs:
    resume.joma.io
    đŸ’Œ Interviewing for jobs now? Get access to interview question database, courses, coaching, and peer community today:
    www.tryexponent.com/?ref=joma
    đŸ“± SOCIAL MEDIA
    ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
    / jomakaze
    / jomakaze
    / jomakaze
    Some of the links in this description are affiliate links that I get a kickback from
  • ZĂĄbava

Komentáƙe • 3K

  • @jomakaze
    @jomakaze  Pƙed rokem +2377

    Check out Exponent for interview prep, I think it's really good: joma.tech/interview

    • @iamme3909
      @iamme3909 Pƙed rokem +1

      I'm gonna rob you joma🙃

    • @_Shinjini_Ghosh
      @_Shinjini_Ghosh Pƙed rokem +2

      Finally you are back after a long time.❀❀

    • @PRITAM_KUMAR_RAUT
      @PRITAM_KUMAR_RAUT Pƙed rokem +2

      Video uploaded 21 minutes ago
      But this pinned comment is 35mins old.
      Mr Hackerman

    • @YokoYokoOneTwo
      @YokoYokoOneTwo Pƙed rokem +1

      What is filing a ticket to IT?

    • @PRITAM_KUMAR_RAUT
      @PRITAM_KUMAR_RAUT Pƙed rokem

      @@YokoYokoOneTwo If there's any Issue with your work device, or want to have access to certain database or webpage, then we're required to raise a ticket to IT team. Only after there permission(theyll give a ip address) we could do so.
      If permission is for a really encrypted or the resource which employee is asking should not be asked then IT team could escalate the ticket to managers and their heads.
      Hope you're clear?

  • @PoojaDutt
    @PoojaDutt Pƙed rokem +32248

    Hahaha “I don’t have read access” and “I don’t know how” are the two most common phrases I use at work 😅😅

    • @apersonyoudontknow3346
      @apersonyoudontknow3346 Pƙed rokem +222

      Haha access

    • @pratyakshyt
      @pratyakshyt Pƙed rokem +29

      Fr

    • @souljaunt3291
      @souljaunt3291 Pƙed rokem +15

      😂

    • @AITreeBranches
      @AITreeBranches Pƙed rokem +413

      I bet your manager is the "Postponer", when you need a half hour review meeting to deploy your project, but he postpones you weekly for 5 months until the client raises a complaint with him and you have an urgent half hour meeting to discuss your soft skills and the bad communication with the client, where you manage to squeeze the code review to deploy the project that caused the whole confusion.
      I swear to God, sometimes it feels like I work in Kafquesque office, everything is possible and impossible at the same time.

    • @Secretzstolen
      @Secretzstolen Pƙed rokem +97

      @@AITreeBranches omg wow. I thought I had this experience because I work in fintech, I didn't know tech-tech is just as bad wtf đŸ˜©đŸ˜­đŸ˜­đŸ˜­

  • @thejus299
    @thejus299 Pƙed rokem +25416

    As an IT service desk guy I can confirm it will take a week.

    • @centerfield6339
      @centerfield6339 Pƙed rokem +1024

      IT: the only department that treats you like a bronze-tier customer every time.

    • @janvrabec3401
      @janvrabec3401 Pƙed rokem

      You just suck then. All of our IT providers deliver in a while. Need office upgrade? Done in 15 minutes remotely without even disturbing you.

    • @ADthehawk
      @ADthehawk Pƙed rokem +280

      @@centerfield6339 most of the time it feels like they are the customers though.

    • @ChemySh
      @ChemySh Pƙed rokem +433

      a week to... get a reply that "this needs to be escalated to L2"
      FFFFFFFUUUUUUUU-

    • @thejus299
      @thejus299 Pƙed rokem +140

      @@ChemySh will attach the error screenshot and transfer it to the L2 team.

  • @bigounce5700
    @bigounce5700 Pƙed 7 měsĂ­ci +786

    "I received both of them", it's too relatable with 2 factor codes

    • @mistrsynistr7644
      @mistrsynistr7644 Pƙed měsĂ­cem +4

      I have 6 different authentication apps and one sent via text for work. I feel the pain. Still have no clue why we can't just have one...

  • @mae3409
    @mae3409 Pƙed rokem +2193

    For real tho, when I was working as a cashier for a small grocery shop, one quiet afternoon, a guy came in as I was alone (my boss upstairs) and pulled a knife and asked me to open the cash register. I had both my hands up and said I couldn’t because I needed the key and I wasn’t qualified to have it. I begged for a while and proposed to call my boss upstairs to open it but he didn’t want me to use my phone, obviously. After a minute or two, he just gave up, probably seeing a customer arrive in the shop and he left without hurting me. Scariest sh*t I’ve ever been through. I realized later that I could easily have opened the cash register with a simple command on the screen but I completely forgot in the heat of the moment.

    • @KyranSparda
      @KyranSparda Pƙed rokem +507

      Ask him if he wants to swipe his card, tell him the cash register only opens if there's a transaction. Charge him $0.01 and let him tap his card or pay with his mobile app. If he did, he's fucked because now you have his banking details and home address. Most criminals aren't smart. 😂
      If he doesn't have a card/phone. Just ask him to take the entire cash register with him. Little that he knows, you placed one of those SIM card GPS tracking device you can buy from Amazon inside of it, + another Airtag. Now he's bound to go to some shaddy place to crack it open. When the cops arrived, his current location is probably just one GPS search away. Probably still lugging around that heavy cash register on the run like an idiot. 😂
      Either way, he's fucked.

    • @Sac-chan
      @Sac-chan Pƙed 11 měsĂ­ci +108

      ​@@KyranSparda that's pretty clever actually

    • @seabassjames8222
      @seabassjames8222 Pƙed 11 měsĂ­ci +43

      ​@@KyranSparda Would the drawer open for a card transaction? I thought the drawer would only open for a cash transaction

    • @KyranSparda
      @KyranSparda Pƙed 11 měsĂ­ci +106

      @@seabassjames8222 That's the point. They're either too stupid or too anxious to think about the details at that moment.

    • @HongFeiBai
      @HongFeiBai Pƙed 8 měsĂ­ci

      @@seabassjames8222it won’t open unless you request for cash back.

  • @JeffSu
    @JeffSu Pƙed rokem +10745

    the IT department after hearing about this: "you're welcome"

    • @Disclozure
      @Disclozure Pƙed rokem +251

      The worse thing is it's always us 1st Liners that get the shit when its 3rd liners who take forever 😂

    • @Dreijer94
      @Dreijer94 Pƙed rokem +94

      @@Disclozure 100% accurate, lol. I worked my ass off in 1st line to get out of there and become "something". It was always the 3rd who took forever and we had to deal with SPOC.

    • @Roygasm
      @Roygasm Pƙed rokem +203

      Me changing his ticket to low priority because he was an ass to me one time. That'll teach em

    • @user-se6rv5rr6i
      @user-se6rv5rr6i Pƙed rokem +34

      Let me guess, they are called Roy, Moss, & Jen. And they're banished to the 3rd basement.

    • @pinkplayspkmn5011
      @pinkplayspkmn5011 Pƙed rokem +1

      😂😂😂

  • @52flyingbicycles
    @52flyingbicycles Pƙed rokem +21206

    For once, cyber security actually did its job.

    • @daslynnter9841
      @daslynnter9841 Pƙed rokem

      So you're telling me, the point of cyber security is to lock people out of their own information, in case somebody points a gun at them and tries to get it through them?
      That's like the TSA of cyber security

    • @52flyingbicycles
      @52flyingbicycles Pƙed rokem +1192

      @@daslynnter9841 the point of cyber security is to prevent unauthorized access to information. The engineers only had access to the exact data they needed to complete their jobs, no more, so that even if they are compromised (usually by a hack) the damage is minimized

    • @PrncLk
      @PrncLk Pƙed rokem +327

      Yup but the sad thing is, such systems should be everywhere in place, not only at big companies.
      I don’t care how big the company is when it got hacked and everyone has my data.
      Security is needed if you work with user data

    • @thenilusss4911
      @thenilusss4911 Pƙed rokem +316

      @@52flyingbicycles In theory, cybersecurity works, but in practice it has a devastating effect on the speed of development and leads to more security problems.
      Most of the time, for example, you don't even have the right permissions to do your stuff, and you have to wait until you can do something (every time). The person who gives you and everyone else access rights eventually gets so exhausted that they give everyone full rights to reduce requests. This happens in every big company and leads to slow development speed and big security problems.
      Another thing that works well in theory but doesn't work in practice is having to change your password every x days. This is insecure because everyone will choose very simple, insecure passwords because no one wants to remember new, complex passwords every x days.
      In most cases, security is so overengineered that most software developers use extremely insecure workarounds to get the job done. Sometimes you can only solve a problem with workarounds because security prevents you from doing it in a secure way, and that leads to even bigger security problems.

    • @52flyingbicycles
      @52flyingbicycles Pƙed rokem +106

      @@thenilusss4911 I can personally attest to the third paragraph. My company makes me change passwords every 3 months. But the login is set up in such a way I can’t use a password manager. So I just make infinite reproductions of the default password. If a strong password hasn’t been compromised by some sort of data leak, it’s good for practically forever. Another login I can use a password manager, but I use it far less frequently so about half the time I go to use it, it wants me to update the password. Which takes a lot of time. I also have to input my password multiple times, including manually, to check that email. So I just never check my email.

  • @felisd
    @felisd Pƙed rokem +358

    When he said, "I have to file a ticket with IT," I legit yelled, "NOOOOOOOOOOOOO!!!!!!" 😆😆😆

  • @rohansampat1995
    @rohansampat1995 Pƙed rokem +311

    This is a testament to how good data IS protected, when its not deliberately given out to partners.

  • @thatoneguy5583
    @thatoneguy5583 Pƙed rokem +16966

    “EVEN I KNOW THAT WILL TAKE WEEKS!”
    I work as an IT, that part made me smile and laugh. Cause he is not wrong.

    • @ChrisShockz
      @ChrisShockz Pƙed rokem +122

      You work as AN IT? You work as an Information Technology. Weird.

    • @ninjag-o-g3150
      @ninjag-o-g3150 Pƙed rokem +420

      @@ChrisShockz Information Technician* I'm pretty sure. Been a while since I've even thought of that acronym

    • @euphisa8127
      @euphisa8127 Pƙed rokem +35

      IT is so hard to learn. How was your experience learning IT?

    • @thatoneguy5583
      @thatoneguy5583 Pƙed rokem +101

      @@euphisa8127 alrighty, so
.Take a LOT of notes, don’t be worried to bring a lot of note books, you’re there to learn, not to forget things. It took mostly 2 years. Cause it’s a pro school just specifically for IT, so skip all the boring stuff that I literally don’t need. From what I can tell, it’s easier if you just go and actually do fix things, I learn better if I see how to instead of hearing it. Only issue is exam is hard when it comes to answering questions, but better when you get to fix/build the computer parts and point out the issue. Then there’s the one classmate that complains that “I KnOw hOw tO fIx iT! i bUiLd mY oWn cOmPutEr!” then left the class, to be fair, he tried his best, but got pissed off cause I got a better score than him on a exam while I never build a computer nor a computer genius before all of that.

    • @euphisa8127
      @euphisa8127 Pƙed rokem +22

      @@thatoneguy5583 Oh thank you! I'll take lots of notes. Currently my notes are half-assed cuz i hate note-taking

  • @Khangst
    @Khangst Pƙed rokem +9571

    “Im not gonna leave this place empty handed”
    Leaves gun
    😂

    • @kaeaedwin7937
      @kaeaedwin7937 Pƙed rokem +96

      Everytime I visit my parents house 💀

    • @CanadianWolverine
      @CanadianWolverine Pƙed rokem +58

      You think a Code Monkey would realize its not loaded, a replica to boot, and untraceable? Robber only needed it for intimidation, once it served its purpose, he was done with it as the snacks were worth more. :P

    • @EAster33
      @EAster33 Pƙed rokem +41

      Nah them snacks are worth about $50k lmao, they buy the goood stuff

    • @DJGaming35744
      @DJGaming35744 Pƙed rokem +36

      "Leave the gun, take the cup of noodles"

    • @tiaprocelius2226
      @tiaprocelius2226 Pƙed rokem +17

      Yup. Gun can't feed him

  • @adamtarnowski343
    @adamtarnowski343 Pƙed 10 měsĂ­ci +252

    One of the software companies I worked for went under because we did *exactly* what we were told by the CEO, so if you are a robber, consider staying with banks and jewelers because in tech getting us to do what we're told is just the beginning of your problems.

  • @HandlelessTML
    @HandlelessTML Pƙed 2 měsĂ­ci +39

    Receiving two 2FA texts because the first one didn't send fast enough is actually very relatable

    • @richardhockey8442
      @richardhockey8442 Pƙed měsĂ­cem +1

      trying to install microsoft authenticator app on a phone, and the install requires you to sign in to an account, which requires the microsoft authenticator app to verify the sign in. (when you have it installed and set up on another phone which you don't have any more)

    • @jolecaes2517
      @jolecaes2517 Pƙed 4 dny

      ​@@richardhockey8442a modern sisyphean tale

  • @blueredingreen
    @blueredingreen Pƙed rokem +13605

    "You both met expectations for what employees should do when being robbed.
    Unfortunately, we expect employees here to exceed expectations. We'll have to give you a warning for not meeting the expectation of exceeding expectations."

  • @colin8696908
    @colin8696908 Pƙed rokem +4375

    When you hack a company, and then you realize you know more about the company infrastructure than the people working there so you just apply for a job instead.

    • @sarowie
      @sarowie Pƙed rokem

      yeah, that is a good one. And quickly you realize that the company is not lacking technical skill, but proper management.
      You can sit 4 hours in a pointless metting to get paid or to your job and get yelled for using you-tube to look up relevant information.
      Assuming relevant website are not locked for containing "hacking".
      Or as an electrical engineer: Try to search "mating connectors" or "gender changers" followed by "master slave flip flop".

    • @samahirrao
      @samahirrao Pƙed 9 měsĂ­ci +52

      Lol that can be true.

    • @capn
      @capn Pƙed 9 měsĂ­ci +43

      Pretty sure that happened to Twitter last year :p

    • @volgg
      @volgg Pƙed 7 měsĂ­ci +5

      LMFAO

    • @arghyaprotimhalder5592
      @arghyaprotimhalder5592 Pƙed 7 měsĂ­ci +8

      ​@@samahirraoor sell the data

  • @jackedattack8781
    @jackedattack8781 Pƙed rokem +86

    As a worker in a big bank, I am strangely comforted that our most common problems are all shared by big tech XD

  • @slippinslidewayz
    @slippinslidewayz Pƙed rokem +57

    Dude, you're pretty on point. It's the same with accounting. We may have access to every account, but no access to payables. It's a great thing though because that prevents a substantial amount of fraud that could take place. Sure not all, but it's a really good measure. There are generally three or four levels of approval for each payment made, no matter how small.

  • @reiito8727
    @reiito8727 Pƙed rokem +6311

    1:08 "I received both of them" LMAO so subtle yet so funny.

  • @omnimode4804
    @omnimode4804 Pƙed rokem +15317

    Performance REview: Worked under immense pressure and handled conflicts gracefully using effective communication. Results was win-win situation and the client was happy with the compromise(snacks). he will be back for more.

    • @andrewoliver96
      @andrewoliver96 Pƙed rokem +894

      "he will be back for more". This cracked me up hahah

    • @bird5119
      @bird5119 Pƙed rokem +134

      this deserves a pin

    • @davidbujosa
      @davidbujosa Pƙed rokem +24

      JAJAJA

    • @hkia7893
      @hkia7893 Pƙed rokem +92

      đŸ€ŁđŸ€Ł positive feedback from client

    • @akjowik
      @akjowik Pƙed rokem +6

      LOL!!

  • @hcblue
    @hcblue Pƙed rokem +94

    We all know the first engineer knows the IT guy and could've fast-tracked the ticket, but no one found out until after the 4-hour prioritization and backlog grooming meeting.

  • @MrStealthy007
    @MrStealthy007 Pƙed 8 měsĂ­ci +6

    "Oh shoot", famous last words

  • @kofifiadjoe5013
    @kofifiadjoe5013 Pƙed rokem +8523

    Cant believe I felt like I was watching three people in a room. Great acting Joma

    • @tharrrrrrr
      @tharrrrrrr Pƙed rokem +170

      Wait. That was at least two people, wasn't it?

    • @kaenz18
      @kaenz18 Pƙed rokem +64

      WAIT THIS IS SO TRUE

    • @km077
      @km077 Pƙed rokem +127

      @thargenediad It was actually 0 people. That's how extremely efficient he made it.

    • @caixiuying8901
      @caixiuying8901 Pƙed rokem +105

      people usually say that all Asians look alike
      Joma looks like three people

    • @chimeratechgaming9091
      @chimeratechgaming9091 Pƙed rokem +23

      Bruh, didn't notice that it wasn't atleast two different people til I saw your comment lol

  • @ELLIOTCHOY
    @ELLIOTCHOY Pƙed rokem +4009

    my equity hasn’t fully vested yet 😂

    • @winningtech5
      @winningtech5 Pƙed rokem +19

      Ohh wow. This is the real Eliot choy, with he's comment hidden. Hello Eliot, really love your content.

    • @stone3233
      @stone3233 Pƙed rokem +13

      This is so much relevant to me right now, have to wait for a vesting period of 3 years 😂😂😂

    • @MarcoAshford
      @MarcoAshford Pƙed rokem +19

      Next video, when you rob a big tech company. Walks into the office carrying a gun, then you see the entire build is empty. Because Musk and Zuck fired them all.

    • @faisal181
      @faisal181 Pƙed rokem

      its how I feel every day when I am working tilll midnight .. .

    • @shravani2922
      @shravani2922 Pƙed rokem

      Elliot when will you start uploading again?

  • @njineermike
    @njineermike Pƙed 10 měsĂ­ci +23

    This is actually a smoother and easier process than our company makes us go through to attach a second monitor.

  • @YeshuaIsTheTruth
    @YeshuaIsTheTruth Pƙed rokem +23

    Haha he left his gun for some snacks!
    And that last line was killer!

  • @kanden27
    @kanden27 Pƙed rokem +1985

    Separation of duties is made for this exact situation. Also to prevent fraud too.

    • @davidlee588
      @davidlee588 Pƙed rokem +82

      That’s why joining a small company is quite valuable 😅

    • @anonypersona3189
      @anonypersona3189 Pƙed rokem +68

      Tell that to the IT admins

    • @mityaboy4639
      @mityaboy4639 Pƙed rokem +18

      well, it would not have solved the case if the guy’s read access would be still available. then the data would be exported and handed over to the guy with the bumm-bumm stick

    • @TPixelAdventures
      @TPixelAdventures Pƙed rokem +174

      @@mityaboy4639 he'd have read access, but dumping the entire database would have triggered a monitoring red flag and caused the activity to be put on hold until his manager reviewed and approved it...and that would probably mean escalating it to the CTO and CISO as well, since it's unusual user behaviour and needs to be audited for security reasons.
      life is pain.

    • @iyziejane
      @iyziejane Pƙed rokem +10

      Also so people can get jobs for their friends

  • @richardslingwine3197
    @richardslingwine3197 Pƙed rokem +3347

    I've been in IT 33 years, that was funny as hell! I'll just do the work myself or do without rather than put in a ticket. They're just going to route it back to me anyway.

    • @MaxPower-ke5rq
      @MaxPower-ke5rq Pƙed rokem +23

      😂 that’s messed up

    • @CognizantPsyche
      @CognizantPsyche Pƙed rokem +22

      This guy ITs.

    • @mademax1
      @mademax1 Pƙed rokem +10

      My manager and director hated that I was never using tickets... they knew I was productive cuz when they needed somethingbI always got it done fast... but I forgot to post every ticket like every day...

    • @TGameDev
      @TGameDev Pƙed rokem +19

      This is so true!! Site will go down, escalation goes to the team, they send it back:
      "did you try clearing the cookies and cache?"
      "... all 700 of us? Because that's about how many tickets we've got specifically regarding your servers."

    • @g0d5m15t4k3
      @g0d5m15t4k3 Pƙed rokem +18

      The part where you say the ticket gets rerouted back to you. God, that hurts my soul. I've had it happen so many times.

  • @Khari99
    @Khari99 Pƙed rokem +22

    Receiving both 2 factor auth texts at the same time in a stressful situation is top tier.

  • @MelissiaBlackheart
    @MelissiaBlackheart Pƙed rokem +5

    "Should I put this on my performance review?"
    I feel that in my soul.

  • @Waallss
    @Waallss Pƙed rokem +1968

    The fact that I'm actually feeling nervous for these guys..

    • @RealPi
      @RealPi Pƙed rokem +16

      Haha ikr?

    • @neppe4047
      @neppe4047 Pƙed rokem +17

      it's the music

    • @WillKlein
      @WillKlein Pƙed rokem +6

      It could also be that getting access to customer data should be next to impossible.

    • @RomanvonUngernSternbergnrmfvus
      @RomanvonUngernSternbergnrmfvus Pƙed rokem +2

      It’s big tech they are worse than corporate lawyers and tobacco companies

    • @firte3899
      @firte3899 Pƙed rokem

      the 2fa bro

  • @larontyson
    @larontyson Pƙed rokem +2080

    You gotta appreciate all the small details he puts in, like the dating app texts lol

  • @knuxuki1013
    @knuxuki1013 Pƙed rokem +6

    I think you did an amazing job making this situation frightening

  • @BurstingVeins1
    @BurstingVeins1 Pƙed 8 měsĂ­ci +4

    "My equity hasn't vested yet" killed me đŸ€Ł

  • @Daniel-hg2rq
    @Daniel-hg2rq Pƙed rokem +7429

    Can we all agree that Joma is king of tech comedy 😂

  • @JAN0L
    @JAN0L Pƙed rokem +647

    After that when they report the whole thing to management they get an email "Thank you for participating in our security initiative. This was a simulated robbery meant to raise awareness of the issue of robberies and data extortion among our employees..."

    • @gokbay3057
      @gokbay3057 Pƙed rokem +129

      "That said, we won't be returning your snacks."

    • @magicrainbowkitties1023
      @magicrainbowkitties1023 Pƙed 10 měsĂ­ci +36

      That sounds like the quickest way to lose half your workforce ngl

    • @basteala525
      @basteala525 Pƙed 10 měsĂ­ci +8

      @@magicrainbowkitties1023 Oh give it a few years...

    • @whimsicalchronicles8798
      @whimsicalchronicles8798 Pƙed 6 měsĂ­ci

      @@magicrainbowkitties1023 give it a few years and most workforce in general is either going to be replaced by illegals they can pay peanuts to hire or replaced by AI

    • @dabestgrimmreaper4
      @dabestgrimmreaper4 Pƙed 6 měsĂ­ci +6

      @@magicrainbowkitties1023 until you realize the other half doesn't give a flying fuck as long as you pay them...

  • @SB-ex8nt
    @SB-ex8nt Pƙed rokem +1

    I genuinely appreciate that you included subtitles.

  • @regglen5665
    @regglen5665 Pƙed rokem +4

    Dude. You are a bonafide actor/director/cinematographer auteur. This was very well done.

  • @the_original_jake
    @the_original_jake Pƙed rokem +892

    Well, if joma ever decides he's had enough of tech, he's got a future in acting

    • @nickcunningham6344
      @nickcunningham6344 Pƙed rokem +11

      Dude fr he has potential

    • @ryanjosephvalenzuela6651
      @ryanjosephvalenzuela6651 Pƙed rokem +1

      @@nickcunningham6344

    • @ryanjosephvalenzuela6651
      @ryanjosephvalenzuela6651 Pƙed rokem +4

      he actually quit tech! He has a video on it!

    • @Cameron-vd8cs
      @Cameron-vd8cs Pƙed rokem +4

      He is already full time director now.

    • @SyenPie
      @SyenPie Pƙed 11 měsĂ­ci +3

      I was looking for this comment. For someone with absolutely no acting background like him, this was actually excellent acting and way less cringier than most other youtubers ive seen. I hope he continues to make these acting skits as they're very entertaining.

  • @MetalMalc
    @MetalMalc Pƙed rokem +1178

    Many many years ago our department had the talk about 'if we see anyone (we didn't recognize) carrying IT equipment around the building, then we were to challenge them'. In those days even moving a cathode ray monitor took two people. My comment was 'If I see anyone carrying one of those things under his arm all I'm going to do is hold the door open for him!'

    • @jk2l
      @jk2l Pƙed rokem +195

      what sort of challenge? mortal combat?

    • @MetalMalc
      @MetalMalc Pƙed rokem +88

      @@jk2l He might have got a stern but polite invitation to the Lemmings League!

    • @XSemperIdem5
      @XSemperIdem5 Pƙed rokem +152

      As a contrast in retail they say to never challenge them and just hand over whatever they ask/demand. Yeah, because someone earning minimum wage working shit hours wants to risk their life for a filthy rich company over any amount being taken.

    • @mynamejeff4142
      @mynamejeff4142 Pƙed rokem +2

      Cops always try to tell small businesses the same thing.
      If you just give it to them they'll just rob someone else.
      A while back the cops were upset because when the guy jumped the counter the clerk stabbed him. They just want the crime to run rampant it seems like.
      Koreatown riots really showed what the police are about.

    • @________dQw4w9WgXcQ
      @________dQw4w9WgXcQ Pƙed rokem +80

      @@XSemperIdem5 less so that retail employees wouldn't challenge a robber (plenty of stories like that in the news, they don't usually end well) but moreso that it is cheaper for the company to let the item be stolen than deal with compensating injured/dead employees/customers/robbers

  • @Dreams195
    @Dreams195 Pƙed rokem +16

    As someone who also works in IT at a big company I can confirm this is 100% accurate. I have to go now there are tickets waiting for me to be close that are overdue for a few months now.

  • @antuancaraballo9691
    @antuancaraballo9691 Pƙed rokem

    Oh man this made my day, great job!

  • @PhycoKrusk
    @PhycoKrusk Pƙed rokem +1928

    I don't know about the performance review, but definitely include it in the employee satisfaction survey. Maybe suggest adding a decoy kitchen near the front door.
    Also, maybe submit a ticket to let security know that either someone misplaced their access badge, or the badge reader at the main door is broken and it's not locking. Definitely let the team manager know that the ticket was submitted and give them the ID, because this probably warrants escalation.

    • @alexsheppard237
      @alexsheppard237 Pƙed rokem +48

      Partially unrelated, moreso a continuation of my thought process after reading your comment. The robber left his weapon on the counter, if it's not homemade, it was probably bought recently or obtained by a friend of theirs. Still good to check if anyone's bought that sort of weapon in the area. The robber also did a terrible job as concealing their physical appearance to the two employees.

    • @Enderborn272
      @Enderborn272 Pƙed 11 měsĂ­ci +13

      As someone who works security you'll be unsettled to know how often the readers just stop doing their job and just anyone can walk in. Sometimes it goes for days. Every time I attempt to escalate it I just get told it'll be fixed. After an incident with a drunk guy trying to punch his way in on a day it thankfully worked I learned how to fix it myself. It takes 15 seconds. Nobody cares about security until someone gets hurt.

    • @PhycoKrusk
      @PhycoKrusk Pƙed 11 měsĂ­ci +7

      @@Enderborn272 Under most circumstances, I would say you should _never_ repair something yourself. I'll make an exception for something like this, because this relates directly to safety. You may not be a security officer, but _everybody_ is a safety officer.

    • @mr.midnight8230
      @mr.midnight8230 Pƙed 8 měsĂ­ci

      @@PhycoKruskbruh what?!

    • @PhycoKrusk
      @PhycoKrusk Pƙed 8 měsĂ­ci

      @@mr.midnight8230 What? Safety's important

  • @luisgarcia-ez6wf
    @luisgarcia-ez6wf Pƙed rokem +925

    1:53 As an IT guy that works for a Software company, I can approve this, (true story).

    • @CodeAndStuff0
      @CodeAndStuff0 Pƙed rokem +55

      You can approve it, but put on hold for a few days first 😅

    • @TPixelAdventures
      @TPixelAdventures Pƙed rokem +15

      but which part of the review chain are you approving this to?
      how many other reviewers will need to have a look at it and sign off?
      XD

    • @fourthkim3715
      @fourthkim3715 Pƙed rokem +9

      Do you mean you got robbed and handle it like on the video ?

    • @afarhan39
      @afarhan39 Pƙed rokem +3

      LGTM

    • @codercoder7270
      @codercoder7270 Pƙed rokem +1

      what is the meaning of that

  • @JohnDemetriou
    @JohnDemetriou Pƙed 5 měsĂ­ci +8

    The slack notification actually made me check my slack

  • @murkorus7147
    @murkorus7147 Pƙed rokem +23

    If every tech worker knew exactly what they were doing, we would be living in a utopia

  • @zacksilverstone7642
    @zacksilverstone7642 Pƙed rokem +1166

    That's why we go "Hacker" route. It's literally easier to slowly siphon the data as it was being transmitted to the various workers than to personally go to the company and making the workers gave the data to you.

    • @becominghero9754
      @becominghero9754 Pƙed rokem +134

      Actually most professional penetration testers will tell you social engineering is easier.
      There's actually a great security/pen testing conference whose entirety is recorded on YT. If you look up the guy who does how to protect your office building and how to disable an elevator, he posted it. But you can also look up pen test companies if you want more info.
      Someone else here mentioned end user and that's the easiest place to employ social engineering instead of algorithm busting.

    • @zacksilverstone7642
      @zacksilverstone7642 Pƙed rokem +42

      @@becominghero9754 it doesn't get you as much data on the personel, tho.
      That, and it's for long term company espionage purposes. You don't siphon the data for immediate profit, but to monitor the stuff going around!
      It's like you robbing the bank by going to the bank and making them open up the lock box for the physical currence vs you slowly leeching off of the account of your target with each transaction they made.
      The latter method may be less profittable, but the stuff you can do if you learn the pattern of the target can be very profittable, if you know how to exploit the target.
      You said it yourself, "Professional" and "tester". The best people in the game is the one you know nothing or less about. Going with the rules can only teach you so much.
      Then again, I know nothing about IT engineering or how computer coding and shit. I only knows about the stuff other people with knowledge of how it happens knows.

    • @Xetttt
      @Xetttt Pƙed rokem

      @@zacksilverstone7642 "that's why we go Hacker route" "I know nothing about IT engineering or how computer coding and shit" The fuck do you mean by "we" go hacker route? You are so full of shit.

    • @sarowie
      @sarowie Pƙed rokem

      @@becominghero9754 it depends on the target. You want anyones data for some reason? Look for the weakest system!
      Some moron surely still has RDP and bad credentials online!
      You want data from a specific company? Go to the front door!

    • @TomTKK
      @TomTKK Pƙed 10 měsĂ­ci +3

      @zacksilverstone7642 No he's right. You get the credentials from high position targets and you're able to see everything.
      Individual payments have encryption. It's not as easy as capturing the details by sniffing traffic.

  • @OffbrandDrPhil
    @OffbrandDrPhil Pƙed rokem +536

    I've always wanted to see an action movie where all the guns were obvious toys with bright orange caps, yet the actors all took it seriously... Thanks Joma Tech!

    • @Hadeshy
      @Hadeshy Pƙed rokem +13

      Proof that no matter the prop, a good actor can make you beleive in it

    • @KushanDwarsingh
      @KushanDwarsingh Pƙed 8 měsĂ­ci +2

      It's the latest PUBG skin. Cost me 3000 UC, lmao

    • @lai6551
      @lai6551 Pƙed 7 měsĂ­ci +7

      Doesn’t the bright color mean the bullets are venomous?

    • @Docktavion
      @Docktavion Pƙed 7 měsĂ­ci +2

      It reminds me of a movie I saw years ago in which the gun toting villains were running around with rifles fitted with a (BFA) - Blank firing adapter.

    • @jamesbrice3267
      @jamesbrice3267 Pƙed 4 měsĂ­ci +1

      Try Bugsy Malone.

  • @rorygiambalvo2955
    @rorygiambalvo2955 Pƙed rokem +11

    I work in special projects and the amount of times I've had to tell someone, "I don't know how to do that" or "I haven't been given access to that yet" is mind boggling

  • @iansullivan9738
    @iansullivan9738 Pƙed rokem

    Brilliant! Best so far.

  • @gr2192
    @gr2192 Pƙed rokem +93

    "I received both" ahahahahah

  • @edika32
    @edika32 Pƙed rokem +286

    "oh I received both of them" got me 😂😂

    • @sn-op8oi
      @sn-op8oi Pƙed rokem +5

      Did not get that part...🧐

    • @LilBoss2102
      @LilBoss2102 Pƙed rokem +98

      @@sn-op8oi sometimes when you're waiting on a 2 factor auth code text, it seems to never show up until you request another code, and then two texts show up

    • @sn-op8oi
      @sn-op8oi Pƙed rokem +1

      @@LilBoss2102 okay

    • @MIDNightPT4
      @MIDNightPT4 Pƙed rokem +1

      😂😂😂

    • @marvira
      @marvira Pƙed rokem +20

      @@divine203 out of many other topics, you picked this one, dude, I got a bad news for you...

  • @eviljoshy3402
    @eviljoshy3402 Pƙed rokem +6

    Currently working for a big company and I can relate to the various issues the employees are having. No one wants to deal with IT.

  • @bharatpenumutchu6487
    @bharatpenumutchu6487 Pƙed měsĂ­cem

    Thanks Joma . You made my Friday!!!!! All the stereotypes...mfa, codebase, read access, etc...:)

  • @ynsignia
    @ynsignia Pƙed rokem +295

    The "I don't have read access." will always be the best excuse for everything.
    And it "takes a week" for the ticket is so on point. Noice!

  • @surajnairx
    @surajnairx Pƙed rokem +96

    "Not gonna leave this place empty handed".....left the shotgun at the kitchen counter đŸ˜‚đŸ˜‚â€ïžâ€ïž

  • @KC-42
    @KC-42 Pƙed rokem +16

    Sending “Hey you up?” Texts at 10:30pm is the real crime here

  • @TEXAS2459
    @TEXAS2459 Pƙed 11 měsĂ­ci

    AHHHH
    MY FRND U HAVE SHARPLY TOUCHED ALL IT WORK LIFE PAIN POINTS AND PULLED THE CORRECT STRINGS REAL HARD.

  • @utenatenjou2139
    @utenatenjou2139 Pƙed rokem +171

    That is why it takes at least 3 people to get data; a Dev lead to merge the request, a manager to approve and a Pain Marshall to convey the urgency of the ticket for IT support. The thief might have better luck trying the heist the data from end-user, or better yet just look at the browser session storage.

  • @scizzyboss8701
    @scizzyboss8701 Pƙed 11 měsĂ­ci

    I wasn’t sure what to expect at first
. That was really funny lol. Looking forward to see your other videos

  • @sacundim
    @sacundim Pƙed 11 měsĂ­ci +2

    At one job I had they gave the business analysts read access to the database but not to the data engineers, because of course, the business analysts made charts for the C-suite execs, which put them right near the top of the pecking order, with Cybersecurity below them and the data engineers way down the bottom. The thing that closed the circle is that the business analysts would ask the data engineers to help them write the SQL...

  • @folliesofmen2628
    @folliesofmen2628 Pƙed rokem +55

    Spot on. Working for an IT company and the most time consuming part of my job is logging in to my company pc. 2fa>vpn>vdi. Once I'm away for some minutes I have to do this all over again

    • @Puschit1
      @Puschit1 Pƙed rokem

      I have to do this twice because I do tickets for two different customers and each uses his own software and access. Which means I am forced to work on 3 virtual desktops at the same time and none of them allows copy&paste. Just trying to make a phone call is a pain in the a$$ because I have to manually type the number in one environment while reading it in another. One connection locks itself after 10 minutes of inactivity while the other logs me out every 90 minutes regardless of what I am doing. Every login requires a 2 factor authentification, one sending a code via SMS, one using an app that generates TANs via a virtual token. So I also have to unlock my phone every time and in case of the token thingy I have to enter the password of that, too. AND ALL OF THIS BULLSHIT WHILE WORKING AT HOME OFFICE ALL BY MY LONESOME WHERE NOBODY CAN WATCH MY SCREEN OR DO STUFF ANYWAY! I understand how much can be lost if someone steals data, however, I seriously doubt it is worth all the time we lose every single day. Plus it drives me insane.

  • @alexsherman2346
    @alexsherman2346 Pƙed rokem +98

    "I'm not leaving empty handed!" [Leaves gun]

  • @davesprivatelounge
    @davesprivatelounge Pƙed 8 měsĂ­ci

    I would absolutely put this on my performance review

  • @zacanderson7539
    @zacanderson7539 Pƙed 11 měsĂ­ci +12

    As a Helpdesk guy, I can confirm that you could complete it in 15 minutes and the user would still find something to complain about.

    • @Cherubi-chan
      @Cherubi-chan Pƙed 4 měsĂ­ci

      Maybe not every ticket? ^^;; Last time my problem was solved in 50 minutes, I was super happy and I always make a point of sending a thank you message.
      Our Helpdesk guys work on the same floor and share our coffee room. Best to keep them happy 😛

  • @feelingReckless13
    @feelingReckless13 Pƙed rokem +70

    did not realize how good I had it at my last job with IT until this moment, if I ever emailed them I usually got a response or an in-person visit within the hour...

  • @Phtephknee
    @Phtephknee Pƙed rokem +224

    The text verification and that IT service ticket killed me! 😂😂
    Also, you should include atleast 30mins to your daily timesheet if your company has one of those. 😂😂

  • @evenstevener
    @evenstevener Pƙed rokem

    Please do more of these, Joma

  • @lenovigusto3446
    @lenovigusto3446 Pƙed 7 měsĂ­ci

    Oh my goodness this was so true hahahaha Loved the IT bit! (having been on the IT team myself 😛)

  • @Telhias
    @Telhias Pƙed rokem +192

    The guy should've busted the Tier 3 IT person instead. They would've been like: "Here you go! Now go bother someone else."

    • @absalomdraconis
      @absalomdraconis Pƙed rokem +13

      Isn't that a rather... rarified position? My understanding is that most of them are more likely to give you rabies than what you're wanting...

    • @paulconner4614
      @paulconner4614 Pƙed rokem +17

      @@absalomdraconis Well we have been known to growl, but we don't usually bite 😁

    • @BigHeadClan
      @BigHeadClan Pƙed rokem +10

      We only resort to biting when people bother us with a new issue after already helping them once. 😉

    • @welon17
      @welon17 Pƙed rokem +5

      But no one knows when those guys are in office

  • @ismoilshokirov
    @ismoilshokirov Pƙed rokem

    I kept watching Joma videos without being subscribed. This video made me subscribe

  • @bstottt
    @bstottt Pƙed měsĂ­cem

    Pretty accurate. The chance that anyone knows who to even talk to would be pretty rare.

  • @LordPrometheous
    @LordPrometheous Pƙed rokem +32

    "You don't have read access?!". Dude said he wasn't leaving empty-handed but he left without his gun.

  • @ijustdocomments6777
    @ijustdocomments6777 Pƙed rokem +43

    Oh god, so accurate. Here it'd be like "GIVE ME ALL YOUR DATA!" "Uh, sure, let me just... Find a DTA who's working today... I'm sure there's a list somewhere... Maybe someone could come in..."

  • @CollinGerberding
    @CollinGerberding Pƙed rokem

    Amazing editting, sir.

  • @Legittuber
    @Legittuber Pƙed rokem

    First video I watched and how discovered this channel. On this day I subscribed.

  • @ankushchaudhary9228
    @ankushchaudhary9228 Pƙed rokem +81

    Yes, you should put it on your performance review. If THAT didn't get you job or promotion, bro I don't know what will.
    Great video Joma.

  • @TrioTunes81
    @TrioTunes81 Pƙed rokem +54

    Party is happening deep inside me when I hear IT takes a week to process my request. Cheers! Getting paid to wait

  • @SamFerro
    @SamFerro Pƙed měsĂ­cem

    the small detail about receiving both 2fa texts at once is so perfect this is a masterpiece

  • @theresaderse-nosacek5236
    @theresaderse-nosacek5236 Pƙed rokem +1

    I worked for a financial security company and yes this is so true. I came back from maternity leave and took top-three days to just get my access back. Luckily I had emails to read from the time I was off.

  • @swebwulf
    @swebwulf Pƙed rokem +26

    I too have been under immense pressure and had an unrealistic deadline only to be hindered by slow 2 FA texts, needing to reach out to the manager, and then needing to submit a ticket to IT. The struggle is real.

  • @Oddinary6669
    @Oddinary6669 Pƙed rokem +12

    2:20 He forgot his gun lmao

  • @sandordugalin8951
    @sandordugalin8951 Pƙed rokem

    I work for a big telecom and this is accurate af. I am subscribing.

  • @maxscherzer9521
    @maxscherzer9521 Pƙed rokem

    Incredible special effects for Joma to play all three roles.

  • @mwld7260
    @mwld7260 Pƙed rokem +56

    For me it was the IT ticket taking weeks + ladies name on the text messages 😂😂

    • @adambaker1404
      @adambaker1404 Pƙed rokem +1

      All their names said "hinge" after đŸ€Ł

    • @mwld7260
      @mwld7260 Pƙed rokem +2

      @@adambaker1404 yes exact, Hinge, Tinder or Bumble 😂

  • @nicholascherry5962
    @nicholascherry5962 Pƙed rokem +6

    killled it Joma! Awesome video to get my Friday started

  • @srijeetful
    @srijeetful Pƙed rokem

    joma if you did it all alone you are a superstar if not then you and your team rocks !!!

  • @DonathanTechnomage
    @DonathanTechnomage Pƙed 4 měsĂ­ci +1

    I can so relate to this! Some issues never got resolved the whole contract period yet somehow my tickets got magically closed! 😂

  • @handy-capoutdoors4063
    @handy-capoutdoors4063 Pƙed rokem +13

    Best way to keep information secure is to compartmentalize and micro manage everything so Noone knows what anyone is doing. And if you loose someone. Everything they were working on needs to be restarted from scratch

  • @kimandjasoninflorida
    @kimandjasoninflorida Pƙed rokem +21

    Love watching these videos! Joma is so talented playing all of the the roles. It’s amazing how he comes up with these scenes. I’m a software engineer and can relate to all of this. Thank you sir!

  • @code_vs_code
    @code_vs_code Pƙed 7 měsĂ­ci

    the acting is đŸ”„

  • @sanches2
    @sanches2 Pƙed rokem +4

    it takes minutes to get help from IT when you look after them well :) when you drop by to exchange a pc for a swap bring beer and when you go on a business trip in some exotic place bring them something that a 5y.o. would love having (a lifelike jumping spider with a remote control from Japan for example). I swapped chipset ICs on a router board in the night to help too but the earlier advice helps too:) I was an IT administrator before becoming an EE, so i know a thing or two on the subject;)

    • @paulconner4614
      @paulconner4614 Pƙed rokem +3

      The finance guys in my division kept a box of snickers (paid for by the boss). If one of them needed something special from me they would grab a snickers bar on their way to see me.

  • @ComplexOri
    @ComplexOri Pƙed rokem +84

    This was a very creative skit! Very nice work!

  • @patrickleahy9718
    @patrickleahy9718 Pƙed rokem +60

    You are meant for acting/writing my friend. I thought you were funny a year ago before I studied for SWE and now, I'm dying when I watch your new stuff. Keep it going.

  • @Yousifzzz
    @Yousifzzz Pƙed 8 měsĂ­ci

    I fucking fell for the title being a question trick!

  • @Yacovo
    @Yacovo Pƙed měsĂ­cem

    Thanks for the video

  • @BiancaVie
    @BiancaVie Pƙed rokem +38

    Came for the data . Stayed for snacks. Basically sums up my entire career 😂

  • @Ashirgaziyev
    @Ashirgaziyev Pƙed rokem +48

    "Filing ticket to IT" - part just killed me LOL

  • @misanthropicsophist
    @misanthropicsophist Pƙed rokem

    the weeks part is so true it makes me sad, somewhere between 1 to 3 weeks from my experience. in worst cases a few months

  • @oscarlambert830
    @oscarlambert830 Pƙed 6 měsĂ­ci +83

    The most important thing that should be on everyone mind currently should be to invest in different sources of income that doesn't depend on the government. Especially with the current economic crisis around the word. This is still a good time to invest in various stocks, Gold, silver and digital currencies.

    • @paulrencher8274
      @paulrencher8274 Pƙed 6 měsĂ­ci

      I agree with you and I believe that Professionals are currently dominating the market since they have access to both the necessary strategy for making money in this industry and exclusive insider market information.

    • @Florencecoxx
      @Florencecoxx Pƙed 6 měsĂ­ci

      I keep wondering how people earn money in financial markets, i tried trading bitcoin on my own made a huge loss and now I'm scared of investing more.

    • @oscarlambert830
      @oscarlambert830 Pƙed 6 měsĂ­ci

      @@Florencecoxx That won't bother you if you trade with a professional like *Sarah Alma Martinez* my consultant. I found her on a CNBC interview where she was featured and reached out to her afterwards. She has since provide entry and exit points on the securities I focus on. I basically follow her trade pattern and haven’t regretted doing so.

    • @Florencecoxx
      @Florencecoxx Pƙed 6 měsĂ­ci

      You allow people to trade for you? that's interesting, How can I be part of this project I earnestly hope to build a strong financial future I'm interested to take part, I would love to learn, hope it’s safe..?

    • @sheilajensen
      @sheilajensen Pƙed 6 měsĂ­ci

      Wow I can't believe you guys are discussing about Sarah Alma Martinez, I once met her at a conference in California 2019, I can testify that she’s very good in trading..Highly recommended.

  • @tamchuminh7022
    @tamchuminh7022 Pƙed rokem +31

    Hahaa if joma has a film, i think he can be both director, actor and film editor. The fact that he expressed his emotion in different roles so smooth and natural 😂