How abusive business practices creep in & how to stop it
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- čas přidán 20. 04. 2024
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Huh, reminds me of that time LTT didn't turn off super chats despite stating they'll never look at them and knowing people are still sending it.
This is an example. It would take one pinned message, saying, _"by the way, just incase you're new here, we don't read paid superchats"_ to solve that entire problem.
You don't have to actually turn off the superchats. Rather, use a feature of the platform that takes 5 seconds to implement, to inform people on what your intentions are. These streams have a lot of new users that will not know this rule of not responding to superchats exists if it is not there, Given that the streaming culture of CZcams, even with large streamers, is that super chats and donations are acknowledged.
When looking at an issue or doing extra work is required to lose money, you will find that people do not do it. I would have saved myself hours of headache on migrations and setting up an entirely new system by staying with Vibolatin, and I would have had more money. The ridiculously low number of people out of everybody double-billed that noticed that they were being double-billed was such that, well....., morality and ethics sucks sometimes, don't it?
The worst part of all of this is you can actually be better off making more money by screwing people even more. For instance, let's say I actually realized this was happening. Every time somebody complained instead of refunding them one month, I could actually refund them two or three or four months as an apology and tell them I'm so sorry. Not only am I then not going to have people complain, but those people are even going to tell everybody else how honest and good I am because I refunded them more money than what they paid! I could give you numerous examples of this happening even in the world of iPhone repair.
One example. Do you remember the iPhone 4 and 4S? There's a little piece of foam that you have to put on the plug for the touchscreen and the LCD screen. If you don't put foam over there when you replace the screen, when somebody drops the phone very mildly, the screen will come unplugged because there is nothing between this bent cable that wants to straighten itself and the plate holding it in. The only way this will ever become detached is if somebody drops the device, which means that the customer will think they are at fault. The customer brings the phone back into you, you fix it for free by plugging the screen back in and the customer will leave you a ten or thirty dollar tip because they think they did something wrong when they didn't and they were expecting to pay the full sixty to ninety dollars to get a new screen. They will be happy with you and Actually have a better opinion of your company than they would have of your company if you did the job right because of their own lack of knowledge and their belief that when they dropped the phone, again, that this was their fault. If there's something that's resulting in you getting a tip every single time you do a repair because the customer comes back and sees you as the hero, are you going to spend extra money on little foam pads to put on the screen and then train every one of your employees to do this? And then have a procedure to check on them to make sure they are doing this even when there is a line out the door?
I could give hundreds of examples from businesses just like mine, where people do stuff like this, or they ignore what's right in front of them because it makes them more money. And many times, you actually get to be viewed as the moral good guy and savior for screwing people. There's tons of examples like this, and they occur every day around the world.
@@rossmanngroup
Well said
I like the fact y'all take the time
@@rossmanngroup AMEN!
To be fair they do mention this fact every WAN-show, multiple times generally. A pinned message or the like would help.
@@Wavpro as well as super chats being very broken and they've given up trying to fix it...
"You don't need a formal conspiracy when interests converge" ~George Carlin
If it was up to engineers, the iPhone would have 2 XLR mic jacks for podcasting, a big jack to plugin your guitar and a battery you could power your car with. Would love that!
proprietary mini-mini-XLR connector
they would have a 3.5mm headphone jack and a 2.5mm balanced out jack and a mini xlr in XD
And phantom power, but the phantompower circuit is connected to the nand
@@djsusan00 Absolutely right. Two XLR - one with a combined 3.5 Guitar jack - one with phantom power. Plus two 3.5 headohone jacks for couples, optical audio out and stereo l/r for big old school speakers.
If apple was actually like musicians and artists like they pretend to, that would be a killer feature.
"Are any of these individuals rubbing their hands and thinking 'yeesss, I'm going to screw the consumers'?"
Yes, the marketing department. 😅
in germany theres a gym chain that got sued bc they hiked prices and put up signs in front of the building that said "you automatically agree to these terms if you enter the gym, if you disagree, go to the counter", they now have to reverse everything bc it was decided that this wasnt legal
Man, that's dystopian asf.
Louis is a once-in-a-lifetime educator. I'm glad he's informing so many people and popping up everywhere.
Louis is a convenient person for corporations, as he distracts attention from the issue of private ownership of the means of production. What he does has no end, and does not solve the problem. And the problem is the exploitation of man by man, for which today there is private ownership of the means of production. Do not confuse private property and personal property.
@@Netasurfer No, you are a convenient person for the abusive corporations - as soon as you interject your private ownership blah, blah blah, .... you get so many people to just tune out. It's not a matter of overhauling the *entire system all at once* or *do nothing and live with it* reality - and if people can't be brought to see and respond on an individual consumer basis to have collective influence on the system it will never happen. People like you have been blurting the same vaguely Marxist rhetoric side by side with the increase in the concentration of wealth and power over the decades - never based in concrete reality and existing in an abstract and theoretical never-land.
@@Netasurfer you are a convenient person for corporations... What you do has no end, and does not solve the problem.
@@Netasurfer
Can you please surf a Self-Help practitioner. The severity of Dunning-Kruger is obvious and your need for an attention can’t be ignored.
Time to retire from Qwerty until the problem is fixed.
@@TomatOgorodow Don't lie. What I am doing leads to the emergence of social programs with publicly available free (state-funded) education, medicine, pensions, and a reduction in economic and legal inequality in society. What the USSR showed before it was destroyed by the bourgeoisie. You are defending the capitalist arbitrariness that we are witnessing with our own eyes today, and from which the majority of society suffers.
Take Two Interactive, the company that owns Rockstar Games, just LAID OFF 600 developers AND RAISED WAGES for CEOS. THE GREED IS GETTING WORSE. They also cancelled projects that are in development
how can they afford that raise?! they only make BILLIONs a year on a 10 year old game
@@bradhaines3142 they laid off a lot of developers, and cancelled projects that are in development, rip bully 2
Is ai going to develop their games?
Only fools believe that Billionaires get to be Billionaires by being honest, straightforward, trustworthy or supporting the interests of the common person. Electing the rich, in the hope they will press for YOUR interests, is the height of stupidity.
CEOs earn salaries not wages; the top 2 take-two executives gave themselves each $72m bonuses in 2023 for making $1.65b in in-game sales that year.
Is mayonnaise forced arbitration? This is the most underrated paid comment I'll see all week.
Could you explain it for an uninformed schlep who has no idea what that means? (I understand forced arbitration but have no clue how it relates to mayonnaise. Is it an android OS?
@@SheyD78it is in fact not an OS. It is what we in the community call, a joke.
@@SheyD78Forced Arbitration = no "opt out option".
The reason why the OP asked, is because a sock from a company that Louis covered recently apperantly has "forced Arbritations"
@@SheyD78 Pretty sure it's a spongebob reference: "Is mayonnaise an instrument?"
Haven't seen philosoraptor in ages...
fifty thousand hieroglyph thingies
Wikipedia says it's the symbol for Vietnamese dong. I wish I was making that up, but the name of the currency really is "dong". 50,000 dong equals around 2 US dollars
expand dong
A billion dong Is a Average new car. Ever wanted to be a billionaire? Just go to vietnam I guess😂
@@kirigherkinsbạn đang rất hài hước😂
That's a lot of Dongs! - Louis Rossman, 2024
Its compound incentives. Remove the headphone jack and storage input makes the phone easier to design and allows them to sell more wireless headphones and cloud storage for a huge profit margin. Phones are purposefully reduced in memory when we have SD cards with a TB on them.
Its all about greed, ease of use, and maximizing profit. Its even better when you can tie it all together and make even more money with no real competition the consumer has no choice. Its wild really. That is the real problem, we have no choice. There is no alternative to fix the market because the rest of the competition is doing it too so they can all fight over the profit margin.
The more you think about it, the more depressing it is
Yeah, headphone jacks are one thing, but I'm not buying a phone with no SD card slot.
I'm pretty sure the glued-in batteries were "let's make it impossible to change the only part of the phone that ever wears out."
tws a.k.a wireless earphone is literally a planned obsolescence within greed
This happend to Linus Tech Tips where he start out as a consumer advocate. But as he become big business owner, he start making actions that are Anti-Consumer, and his justification is "you have to look at it from my point of view as a CEO that we must...".
That is the exact reason why companies become "out of touch", they didn't started out like this, but at some point they stop looking it from the consumer point of view.
The general sentiment is correct but calling out LTT as your example here is weak given that I could rattle off 100 worse offenders without google. Linus at least has the balls to admit when he was wrong and change direction. If that were the case with all companies we wouldn't have this shitty dystopia of a future.
@@ReivecS Well let us know one of those hundreds of better examples🤨 then.
@@mariog8067 Seriously? How about every fucking bank ever created? (that isn't entirely true there are a few half decent credit unions but they are mostly unknown). Is this really the argument you want to have? Pick a fucking lobbyist that goes to congress... BETTER example. It is so fucking obvious that I didn't expect anyone to make such an asinine comment. JFC.
@@mariog8067Activision, Sony, Take Two, Embracer Group, Ubisoft, Tencent, Microsoft, Roku, Apple, Samsung, Netflix, Amazon, Meta, Google and the list goes on.
All these companies have a repeated history of treating consumer and or staff badly out of pure greed when they haven't needed to do that to keep the business alive.
@@ReivecSwhy justify it if you’re going to change your mind anyway?
No, I believe the headphone jack was removed ON PURPOSE, just to force users to buy $300 ear buds.
Engineers will find a way to waterproof the phone even if it has a headphone jack if the share holders wants it.
Fun fact, phones (without headphone jacks) are no longer waterproof. My Samsung A7 2017 with headphone jack is IP68 waterproof, while my Samsung S20 FE without headphone jack is NOT.
I think they were trying to sell the adapter when they first removed it. IIRC, wireless ear buds came later.
Aha... they CAN afford 3.5jack and SD cards in the budjet phones but NOTin premium ones. It's definitely an engeneering issue and not the attempt to screw customer by selling cloud storages, bluetoooth junk phones and additional 128GB of memory by 5X cost.
It's not an "engineering issue". It's a "fk you give us more money then you're willing to give us" issue. But, definitely has nothing to di with the engineering side - unless, they're just refusing to put it back in out of greed
storage, not memory
As far as I'm concerned, taking the SD slot out while offering more storage for a lot more money, is an outright scam.
Buying more internal storage on the consumer side costs alot more for the consumer not for the manufacturer themselves.
The actual costs between putting in a sd card reader then program the software/motherboard to read that sd card reader is essentially the same costs as putting in a higher tiered storage capacity. @@StormsparkPegasus
great explanation of how bad decisions from companies are not always part of an evil plan, but driven by other factors.
bruh trying to shop for a phone today feels like I'm being treated like an insane person. Why is a basic like a 3.5mm jack and a slot for actual storage this hard to get without spending $1000??
It’s hard to get even spending 1k
Don't you mean, the opposite? It's harder to find a flagship phone that comes with both a jack and a micro slot.
The only flagship phones that still have those, are Sony's.
So, unless I'm miss-understanding something here. What planet do you live on that it's easier to find a flagship phone with those 2 features?
Honestly at this point I'm about to just buy like 3 batteries for my OnePlus 8 and hold onto it until CZcams is no longer a supported app, because phones these days are horrible
@@ventilate4267That wouldn't be such a good idea. Those 3 batteries will become brittle and decay quicker over time before YT stops being a supported app.
Also, modern batteries aren't the same as they were in early smartphones.
The casing structurigidy is insanely weaker than they were before as well.
damn man, ive been seeing your comments across multiple channels a surprising amount of times, first noticed you under rainworld vids
When profit is the motive, people will always come second
Rossman's Razor
Don't attribute malevolence to something that can easily explained by laziness.
Kind of like Hanlon’s razor, but it’s laziness, convenience, or the convergence of interests rather than stupidity.
@@amicaaranearum which are all forms of stupidity (short-sightedness). :)
Discord bringing in mandatory arbitration a few days before it was announced that bots had scraped all of discord and messages were for sale isn't exactly lazy or innocent though. Same for the camera company.
On the engineering side, the placement of something like a headphone jack itself would be pretty easy, but you get ever tighter targets for metrics like size, weight, battery life and dropping features makes meeting those easier or possible.
Not really. Phones have gotten bigger. The only other things that gotten bigger are the battery cap and the camera. But, that's really about it.
My iPhone 15 Pro is a tad-bit smaller than my old Galaxy S8 - same specificatins, except for the 120hz, the ultra-wide and the telephoto.
Thry could've easily fit a jack in there. But no.
Also, to prove you wrong again. The E-Sim only iPhone's didn't add in anything to that space where the sim is taken up in other regions.
They're just doing it for the cost-savings
@@GHOSTSTARSCREAM The phone are increasing X and Y dimensions and taking away Z.
This makes the screen bigger, and the phone easier to break.
So people feel okay migrating their computing to the phone, and then they have to keep buying replacement phones.
All according to plan.
good question, chat. Also that's 50,000 Vietnamese dong, 'round 2 bucks.
More dong = more respect
Two bucks gets you a lot of dong in Vietnam eh?
@@EthicalAllele If you have an easy source of dollars to convert, yes. Cheap currency. If you can.
Dong, where is my automobile?
My gripe with wireless headphones is that they're more expensive and it's far easier to lose (one or both) than corded ones (if you happen to lose one, can you get it replaced without buying a whole new set?)
I've also heard their sound quality isn't quite as good. Never mind that you often can't replace the the batteries when they wear out, corded ones don't need any!
They are better in some situations in not in others. On a plane having wireless earbuds makes doing everything so much easier when you have zero space and frequently have to move to go to the restroom or allow someone to move through your row. The lack of cord makes it far easier. However if I want to change which device I am using a lot it is way more of pain in the ass to switch up the pairing all the time. Right tool for the job. I support having options and having the 3.5mm jack being one of them, but it isn't so cut and dry as to imply that 1 option is always the best one.
problem with corded headphones and phones is that phones dont send enough current through the jack and as a result you cant hear anything even at max volume
My only gripe with wireless headphones is their longevity.
@@ReivecSDon't you have multi-connection?
@@GHOSTSTARSCREAM True Bluetooth multipoint is quite rare, Apple has their own non-standard version that only works if you're all in on the Apple ecosystem. Moving a jack from one device to another just works regardless of if you're using $10 KZs of aliexpress or $300 sennys.
That's why I take self-reflections more seriously. And realized a very simple thing - if a practice, company, something is going to crap, than why do I even support that anymore? It's as you said in the "I stopped being a gamer" video:
*"Just opt-out of complete systems that treat you like crap."*
It's why I stopped using Microsoft Windows, _except_ on an SSD, which is attached externally, that i made on another machine using Windows and HasLeo Software's WinToUSB. My mother uses Windows, I use her copy of Windows to do this, but for my machines I _do not_ use Windows. EndeavourOS is my Linux distribution of preference because I didn't like packaging politics regarding Canonical's Snap and FreeDesktop's Flatpak.
So I am basically on an island, figuratively speaking with an Arch Linux instance managed in-part by a third-party having turned my head away from atomic delivery and immutable root, as a conservative software user who sticks mostly to legacy things which worked _good enough_ for 2009 standards, and still function _just as well_ today because I was tired of Microsoft's bullcrap over a decade ago. Wanna join me?
@@bluephreakr Already done, as an EndeavourOS user myself! Arch made easier to get into and setup, absolutely love it with my KDE 6. And yeah, I have similar reasons why I settled for it, Arch/AUR's repos being wide, having availability for almost pretty much anything I can think of.
@@bluephreakr Similar story here. Linux Mint is excellent as a former windows 10 user.
@@MichaelDustter If you didn't catch the news, Plasmashell is *standard* now. Since their Galileo image, in fact. Though, I am still an XFCE user, I can appreciate KDE's option for whoever may want its excessive customisation and EndeavourOS' relatively-sane defaults.
Keep digging your heels in and bring your friends with you. Though, I encourage giving other desktops a look as Ubuntu, Fedora and Manjaro have heaps of images demonstrating various configurations for evaluation and _you'll know_ who'd want which with time.
Good fortune most Linux distros have the means to use most open desktops, which means _everybody_ can be on EndeavourOS but be aware that Ubuntu has certain configurations that make it easier to use out-of-the-box for certain software. I've had my share of hell to endure with mixing and matching things in Arch that _just works_ in Ubuntu.
…Not to mention, the fun issues with glibc and EasyAntiCheat; some games need glibc-eac to be compiled, and _except for the first time I've compiled it_ starting from 2.39-1 I had to run makepkg with --nocheck for it to build successfully.
It's purely anti-consumer. They removed the headphone jack to sell more wireless earbuds and they removed the micro SD card slot to force people to buy new phones when they want more storage space. There is no legitimate reason for either decision. They say it's have more space to do different features but we know that's a lie because we never get any new interesting features out of it. Just more cameras that nobody needs and nobody asked for. I'd much rather have one camera and a headphone jack than 3 cameras, 2 of which I'll never use because they're entirely too situational and are only there to impress shill-tubers like LTT and MKBHD, and no headphone jack.
Yeah, but after seeing how iPhone user were f*cked over and said "f*ck me harder daddy", the executives at Samsung said "let's f*ck over our people too". And then they make the decision to remove the headphone jack too.
Tbf, Samsung fks their customers over way more than Apple does.
It's one big copy-cat, follow the 'leader', orgy
The older i get, the more I realise most bad decisions don't happen because an individual is evil, but because the incentives countless people are under push them in that direction. It's not really bad intent or stupidity, it's just people working with the constraints they're given and nobody/nothing is pushing back enough to stop it from being a net positive for most of them.
If you'll allow me to pontificate - bad decisions happen when nobody takes the courage to speak up and in this world, standing out is detestating to social standing so very few people dare to. Perhaps this is just a social problem of intolerance at heart? I don't know if we can fix something so deeply wired in human nature but I wish to
It isn't because nobody spoke up, it is because 1 person doesn't even pop on the radar for these issues. It takes collective effort. What is another term for collective effort? Government. But.... most all governments seem corrupt and broken and trust in them is at an all time low... GEE, I WONDER WHY? tldr; it isn't an accident that these trends coincide. Governments get corrupt and work against the people and then the same groups that want to dismantle government action use that to convince everyone that government is the enemy of the people rather than being the embodiment of them. Anytime someone justifies the influence of outside money on any government system, they are your enemy. I am sad to say most institutions are your enemy.
I find that narcissism is a big part of it. Big company owners might not think of themselves as narcissists, but narcissists are the most successful people. They think about themselves and the end goal, that's usually how they make so much money. And to add, they have people whispering in their ear what is good and bad. Sadly you can't really completely fix narcissistic behaviors, but they can definitely strive to make change. However, sometimes it requires backlash and protest to make that point.
I continue to watch you because I feel like you've had a lot of time to self-reflect, and in turn as a business owner you understand these practices best. Thanks for all you do.
I was raised with a simple concept, everyone knows the difference between right and wrong, where character comes in is actively choosing right over wrong.
Oh I completely think it's about driving them into Apple only repair.
And, starting in the mid-80's if not sooner, built in lifespans became a thing.
imo, it's a mix...
the more complex a system is, the more point of failure there are
and we (the manufacturers) sure did complexify the machines that were sold, 1 button and one option at a time... and it just so happen that much of the gadgets added are not as resilient as the "primitive" stuff that was in the early versions (the washing machine is a prime example because it's the most used one to claim planned obsolescence scheme.)
so, there probably are top managers with evil grin looking at how to extract more of their customers, but it's combined with our want...
for the smartphones, we (the customers) want design product, slick, thin and all the visual $hi7, but that goes against some capabilities... but some customers are used to have those old capabilities and remember them. The more your phone become a prestige item, the more the manufacturers focus on making it a prestige item at cost of some basic utility...
"He doesnt want to do that he wants to go home early" - the mindset in 2024 summed up perfectly
"There's never time to do it right, there's always time to do it over" Better just to always be conscientious, that way you have to do it over less often.
Nah, when it comes to phone storage, it is intentional, no phone should only be 128gb these days let alone 64gb etc. I can buy small usbs or micro sd's for way way cheaper. The fact they charge a ridiculous fee for double the storage proves they don't care about non scammer behavior...
Another example. Verizon wants 100$ a month for international roaming, but I can buy an Esim for those countries that are 10$ for unlimited data, Verizon and AT&T just pray on the unknowledgeable. They could charge way less and still profit and provide an actual benefit, but they want the money. Same with microtransactions and on and on.
The companies are actively hunting scam behavior as methods to make more cash. What about the Egg price fixing that occurred, etc.
For phone service, I switched to prepaid options long ago & have had no real issues minus some dropped calls once in a blue moon. I pay $50/6months instead of $50/mo.
Damn skippy, thanks Louis for making this, god bless
yay you're alive!
Here's a friendly reminder that all Sony phones since 2020 have headphone jacks and expandable storage.
Yeah... But they cost an arm, a leg, and a kidney. And the software is subpar.
Great to see you're ok!
This was a clip from an older livestream
@rossmanngroup I'm new to your channel. Then are you ok? Don't ignore those headaches. Please see a doctor.
No headphone jack? No SD card storage? No customer/sale here with me...
73 year old me always tips suppliers if I am happy with your work. I round your bill up I don't fight for a discount anymore. You would be surprised at the excellent service I get.
My plumber fitted a new pipe for the dishwasher. He said he would only charge me for the hose. I said but you had to come here and it took you half an hour therefore I will pay you for that half hour. He said but he was on the way to visit his folks next door. I said if you won't lete pay you for time I will give it to to your folks to pay you
I recently bought a Motorola phone. Even though I don't desperately need it, the headphone jack was definitely one of the selling points.
Early on in my career, I was engineering something, and one of the customers asked for a change. And my boss answered "Here's a great idea! Let's do *more* work for *less* money!" I was enlightened that day.
Thank You, that was very insightful.
there's another important factor left out of the equation: the feedback loop created by tech journalists and influencers that continuously chase and praise counterproductive design qualities like "thinner is better," "notches are better than small bezels," "bigger screens are better" as well as "headphone jacks are so old and outdated, who needs those anymore?" I would much rather have a thicker phone with the footprint of an iPhone mini that's slightly thicker to have great battery life, an audio jack and an SD slot.
Keep fighting the good fight sir
Can I be honest? This may be the single most important video you've ever made in the history of your channel. You are simultaneously explaining why shitty behavior exists and persists (i.e. shared interests that just happen to converge at the same time), while, at the same time, demonstrating the importance of self deprecation (i.e. the functionality of "I assume I am a piece of shit 100% of the time") as a way of catching shitty practices when they occur to the end user. This might be the most brilliant/impactful video you've uploaded, baring it getting enough attention. But isn't that the sad rub of, literally, all of them? >
Nokia XR20 -> "IP68, Up to 1.8m drop protection, Up to 1.5m water protection for 1 hour," ... and it have "Headphone jack" :-)
can we just live in the woods and hide from all this for a couple years? turn this camp into a subscription SEE HOW THAT WORKS OUT
Eh, Its semantics, in your case, you have integrity. you did the right thing. But most people are lacking in crucial integrity to actually do the right thing. Its not the worst of "evil" for these things to happen. But I would still call it immoral when you get active response that your customers are negatively affected by this corner you're cutting, and you only cut the corner because it was the path of least resistance at the time. Thats a lack of integrity.
I've looked at Fairphone 4the schematics. So, the analog audio out pin is somewhere near the cameras. They'd have to route the wire all the way to the bottom, between like, 7 antennae and that causes interference. Also, the modular design has those contact pads where all the connections come together to pass through to the next module, more interference and if the contacts get the smallest bit of corrosion you can't clean them because they're so tiny.
I have the shortest possible dongle, it's like a solid dice, so it doesn't have a cable to twist and break in the pocket. Since the jack stays close to the phone, it sometimes buzzes from interference if I'm streaming on the phone. Good thing it has an sd card to keep the files local, but yeah, those annoying twisty dongles have a point in being so long.
I used to have a huawei with no jack, but it had USB-C headset in the box. When I wanted the jack, I got the cheapest $1 "just touch the pins" dumb adapter and it worked, because the huawei had a secondary custom dac chip near the bottom, to serve their own headphones.
By comparison, FP uses off-the-shelf chips, so their reasons apply to all the other normal phones that use normal chips, with the pin near the camera. That also means that FP and many of the normal phones are actually rather pretentious when it comes to what dongles they would accept, it has to have a dedicated DAC chip in the dongle, because the USB audio standard is an absolute mess. I recommend the "ddHifi TC35B" dongle.
Louis, the latest fresh hell from youtube is an embedded ad on the right at the top. I report every one I see to google as a scam. If enough other users reported the ads as scams, if will bury them in reports.
Adding on top of the reasons you said, I understand that these companies gain with adds, and people now kind of accept that different applications use the phone when idle to detect key words.
If you remove the headphone connector, you remove the possibility to disable easily by hardware the microphone.
The world would be better if more people engaged in self-reflection. Both the providers, *AND THE CONSUMERS.*
The reason companies do this stuff is because WE let them get away with it.
After years of work I've reached the same conclusion about corporate decision-making. Even internally, I've dealt bad software and flawed processes that devs and PM refuse to fix because they think it's much effort. If that's the message leadership is hearing they're not going to back it either. Plus they'd much rather invest in high visibility work that has a direct impact on revenue.
If things were as simple as people believe they are everyone would already be doing it.
Sony seems to be the last company offering good phones with 3 cameras and an SD Card slot... but even they f'd things up, imho, with the Xperia 5 V where they removed the tele camera.
At the same time, old flagships that are perfectly capable of a few more years of service become e-waste because there's no software support.
knowing there's one Louis Grossman doing everything he can to make this indifferent world a better place is one of the things keeping me going rn, thanks man
Awww... Kitty. I love kitties! Especially black ones.
That's the only reason I clicked on this video. Going to watch it now.
I hope it doesn't disappoint!
00:44 I always thought that lmao, just for the lols
to anyone still citing the water proofing as the reason, we have wireless, doesn't take a rocket scientist to work out you can protect the rest of the phone with a rubber seal around the jack internals and use wireless communication to pass data to/from the motherboard. The power cable can just be threaded through the rubber (which I doubt would ever be a problem.
We also had phones with removable backs and batteries with headphone jacks that were water and dust rated a decade ago XD so any time apple says shit like that it just takes any credibility they had left away. Also yes it was just an o ring on the back!
I was going to watch this later but the thunb nail of Clinton looking at me compelled me to do it right meow.
"Never attribute to malice what can be explained readily by incompetence."
Great teaching
Thanks for this explanation! It's nuanced, and it unfortunately gets me to hate giant corporations a little less.
Also I love that you repeat some information in videos. You retell life lessons and do summaries of timelines on specific issues. Even though I've watched many of the original videos, I still like to watch the recaps because it helps cement that information in my mind.
I mean, you should still hate them. Once you point out how this is growing you and they put their fingers in their ears, it doesn't matter anymore. Whether or not I intended to double bill people, or I did not, does not matter once it has been brought to my attention and I put my fingers in my ears.
The first and second time it happened, I figured it was some inpatient jackass that just kept hitting the submit button because they were frustrated at their 14.4k modem's internet connection. The third time I was made aware of it, I looked through it like a hawk.
To paraphrase Rockwell 'Any sufficiently advanced ignorance is indistinguishable from malice.'
The shareholder interest keeps screwing us over. Everything needs to grow, nothing is allowed to just keep working, like we used to. We are being ruled over by insurance and pension funds, just not on the surface.
I see cat thumbnail, i see louis rossman standing up for consumer rights i click
When you get anywhere over 2 or 3 people in a meeting or on a project chances are extremely high that one of those people will suggest NOT doing something and someone else in the room will agree and once that happens nobody is going to go against the tide even if it means a better result in the end.
Take Two are literally the Dutch van der Linde OG Rockstar tried to warn us about.
Yess! More kitties! Thumbnail approved!
"The true test of a man's character is what he does when no one is watching." - John Wooden
I agree with you in general Louis, but with the 3.5mm jackplug specifically, i fully believe Apple asked the engineering team to find a way to make the iphone thinner and when the engineers came up with the remove the 3.5mm jack, greed took over upper management.
People fear change.
I think this highlights the problem with corporate culture and points to why repairability of everything is so poor... corporate greed and disincentives.
Do I pay a guy $50 to spend an hour finding a fault to charge the customer $100 for the repair or pay a guy $50 to spend an hour changing the motherboard that I can charge the customer $500 - same cost to the business but way more profit for me!
In other words, they're a business doing their own work which is looking after their own interests, and we as consumers should look after our own interests. It's just when these businesses apply emotional branding and psychological marketing tactics that these polarizations start to grow and people start defending their favorite brand as they start taking it as an insult to their own identity. It's like falling in love, that you start overlooking their errors no matter how big they are. We're most definitely not so rational as we think we are.
CZcams keeps thinking shit service warrants a premium to not even fix shit, entitlement when their shit ads chugs the video but ads never fail to play.
it's about treating people the way you'd want other people or companies to treat you.
Hey, didn't think my comment would be featured on this channel.
So yeah, this ask came out shortly after i went and search for a phone with 3.5mm & SD Card. My previous phone had 2 SIM + SD card + 3.5mm died, and i had a budget around 800$
I could only find phones under 500 which have those features, and most of them only have 1 or 2 of those: Either 3.5mm only with no SD card, or just 2 SIM + sd cards hybrid.
I thought with diversity of Android phones, some of them would have a mid-high range phone with decent hardware and supportability for those features. Sadly, only really cheap Chinese phones with weak hardware or extremely expensive Sony phones have all of them.
I'd be more than happy to get all of those features back. I couldn't care less about my phone being waterproofed or not, it's not like I'm going to dip my phone into a toilet 24/7. I just want to enjoy music without wireless problems & have extra storage at universally agreed price.
As someone who often uses the 3.5 mm audio jack on a phone then the majority of flagship phones removed the audio jack... my dissapointment is immeasurable & my day is ruined.
You’re a good man, Louis. 👋
an informative video and a great community post in the same day? what is this sorcery?!!?
To be fair, it's really hard for me to believe apple isn't being malicious when you hear Tim Cook saying "just buy her an iPhone" in response to green bubble nonsense
Idk if anyone answered that person's question but if you want a headphone jack and expandable memory on a high end Android phone the only option I'm aware of is the Sony Xperia line
me: That mic sounds really good, Would be nice to find something better than my current setup.
Sees price
falls out of chair.
*I can wait* 😅
Most engineers I know want to put as many features as possible into their new design. Issue is design department thinks thin, sleek, minimal features is a better look. And suits always looks for highest profit margins, requiring many features dropped or otherwise bad design choices made to save a dime.
LOUIS!! I would like to defer to your high level of expertise, knowledge and experience. I just dropped my 6 year old phone and I guess I need a new one ( stupid curved edges makes repair cost too high) What phone do you have or would get right now?
I took a long time to find a good phone with a headphone jack and SD card slot since Note 9s are getting hard to find, I settled on the Sony Xperia 1 V, I will miss the stylus and Samsung Dex but such is life.
Yes that's literally called professional negligence
I must be an alien, I wouldn't want to be double-billed so wouldn't be to double-bill anyone ... a bug is a bug, we don't want bugs
Are you going to have a video about the whole EK Water blocks situation?
Steve Burke didn't blow that up when Louis made this livestream.
I would be curious how Louis feels about contracts that companies ask you to sign.
You know the type, you need something done so sign on the dotted line--no one ever read..
Often times the contract will say that you have read, understand, and agree to some 'terms and conditions' which are part of some other document which is not provided.
Good for Rockstar!!!! I’m tired of having to play online.
Louis would you like to talk about the new privacy law Risaa? saw another youtuber talk about it and think you should into it
Louis sir you are not the problem
6:15 might as well be true lol, their crap is always overpriced and problematic to deal with
I'm waiting on your commentary about the EK water blocks fiasco
It was expensive but i bought the Asus rog phone 6 few years back because it still has the 3,5mm jack :D
Louis you should start a petition to make the government make forced arbitration illegal. If you make a petition online and make a video giving us the link to sign I am sure you can get more than enough signatures to make the government respond
Magnetic snap on headphone out put! Now would the fact it's magnetic be an issue for sound :P
This why we need a functioning government its the government's job to make it not worth it for businesses to have shady practices. Businesses might care about doing the right thing if doing the wrong thing was expensive.
Hi
Hola!
How about the micro SD card slot? What made them remove it from phones?
Space/engineering savings, selling you higher margin storage options up front, selling you a cloud storage subscription
Help i have a problem with an asus rog phone 6d the phone has no sound, and the sim is defective, after an update. I talked to the people from the warranty, they told me that the sim module must be replaced so that the sound and the sim will work again, but it is for a fee because it was my fault that the phone broke down
Hey Louis, I'm wondering if this counts as a good thing finally at least.
Apparently the FTC just apparently banned non-competes.
An ethical company will fall far behind the one that isn't. It's the consumers that will keep them in check.
The government isn't here to help.
Unfortunately, consumers often reward unethical behavior with their money.