🚀 Why I'm Moving Customers OFF of Performance Max

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  • čas přidán 21. 07. 2024
  • John is on a mission. He's moving customers off Performance Max campaigns and pushing them into Standard Shopping-and it's paying off! He's seen an incredible 41% increase in revenue, with MER (Media Efficiency Ratio) skyrocketing by 6X after making the move. Watch the video now to learn how he achieved these stellar results!
    Fair warning from John: If you attempt this and then measure inside Google Ads, you will fail. The video is 15 minutes long, but I will show you areas you're probably not looking at.
    Connect with John on LinkedIn: / johnmorangads
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    0:00 Why I'm Moving Customers OFF of Performance Max
    2:31 Transferring the PMax ad budget
    6:43 Getting more new customers without Performance Max campaigns
    12:11 Getting 6X MER even if Google Ads seems “worse”
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Komentáře • 77

  • @devonthe777
    @devonthe777 Před 11 měsíci +6

    "You'll have high ROAS all the way until you get fired"
    GA take home statement of the year 👏👏👏

  • @richardrace237
    @richardrace237 Před 11 měsíci +2

    I am setting up a 2 stage targeting, first is max cheap clicks, then the second stage is retargeting those.
    Regarding max clicks/ traffic generation- I'm setting up a 10 cent to 70 cent per click rate, and then using multiple pixels to send traffic to different pages at different funnel stages.
    I've got a bit more testing on this, but it seems very promising.

  • @CynHicks
    @CynHicks Před 11 měsíci +4

    The pyramid started to crumble?

  • @ecoroots9871
    @ecoroots9871 Před 10 měsíci

    Also why is the new shopping campaign optimized for "maximize clicks" instead of conversions? Are you teaching this transition in the paid-traffic-mastery course or it's not updated?

  • @ecoroots9871
    @ecoroots9871 Před 10 měsíci

    Thank you for the exceptional content! I have a specific question about the point you made at the 4:00 mark. You mentioned that you excluded brand keywords from your Pmax campaign, yet observed that the algorithm still displayed your ads on Display, CZcams, and Discovery networks as part of remarketing efforts. You also noted a slight decrease in CPC. Based on this, would you recommend adding branded keywords to the exclusion list as the second-best strategy for reducing remarketing spend in a Pmax campaign, right after your current method?

    • @solutionseight
      @solutionseight  Před 10 měsíci

      Thanks for your question! We will add it to our list and run it by John and our strategists. In the meantime, keep an eye on our CZcams channel, and the answer may be featured in a future video.

  • @kateizell8086
    @kateizell8086 Před 7 měsíci

    Why not make your PMax settings only bid on new customers if that's the goal?

  • @khalid_essam
    @khalid_essam Před 11 měsíci +1

    Thanks for sharing. Questions for you, when you look at the 'first order date' in Shopify why are you attributing all the customers to Google Ads? I assume there is a portion of this that is organic, social, and referral too? I think that's the case as it even shows a higher number than the conversions in Google Ads.

    • @johnmoran5680
      @johnmoran5680 Před 11 měsíci +4

      No sir. We have virtually no organic presence and have stopped all social advertising over 2 years ago. We also had Northbeam on the account for those two years and 95% was attributed to either Google Ads, or Direct. We ended up cancelling Northbeam due to it showing the same metrics as I track now.

    • @khalid_essam
      @khalid_essam Před 11 měsíci +2

      @@johnmoran5680 Thanks makes sense. Thanks for clarifying.

  • @rebeccachapman4905
    @rebeccachapman4905 Před 11 měsíci

    What about the people that manage car dealerships? We can't run standard shopping and have been forced to move to PMAX by EOM. I'm testing it w/ feed only, and my CPC's so far are lower than smart shopping. Why didn't you like feed only? Also what about the bid adjustments you can do by platform in pmax?

    • @solutionseight
      @solutionseight  Před 11 měsíci

      Great questions! We will add them to our list and run them by John our strategists. In the meantime, keep an eye on our CZcams channel, and the answer may be featured in a future video.

    • @ZachSemago
      @ZachSemago Před 6 měsíci

      You gotta get that PMAX campaign off of search partners immediately....search arbitragers make hay off of car dealerships/car make keywords.

  • @joeybidner
    @joeybidner Před 11 měsíci

    great video John! when you made the switch to standard shopping from pmax, was it a hard on/off, or was there a slow transition pulling budget from one campaign to the other over a period of time? Thanks again for sharing!

    • @solutionseight
      @solutionseight  Před 11 měsíci +1

      Thanks for your question! We will add it to our list and run it by John and our strategists. In the meantime, keep an eye on our CZcams channel, and the answer may be featured in a future video.

  • @sandro_kipiani
    @sandro_kipiani Před 8 měsíci +1

    pmax has this option where you choose to emphasize new customer acquisition. Was that option not available by the time of the recording of this video or is it ineffective at targeting new customers exclusively?

    • @solutionseight
      @solutionseight  Před 8 měsíci

      Hey there! We reached out to our strategist team and they said yes, it was there, but they didn't find it reliable. John actually created a video on this topic, which you may find helpful: czcams.com/video/iTf30vC4sgg/video.html

    • @sandro_kipiani
      @sandro_kipiani Před 8 měsíci

      @@solutionseight thank you!

  • @ray330
    @ray330 Před 11 měsíci

    If we use a shopping campaign for certain keyword, will it compete with a search campaign for the same keyword?

    • @solutionseight
      @solutionseight  Před 11 měsíci

      Thanks for your question! We will add it to our list and run it by our strategists. In the meantime, keep an eye on our CZcams channel, and the answer may be featured in a future video.

  • @brijgarg2290
    @brijgarg2290 Před 11 měsíci +1

    Hi John. Thanks for great insights. Some questions
    1. What would be minimum campaigns to run if not running Pmax campaigns? Would it be:
    a. Search Branded
    b. Search Non Branded
    c. Shopping
    d. CZcams?
    2. Would you suggest run Pmax with smaller budgetary allocation to serve as a remarketing tool?
    3. You work with large budgets. Do your findings, insights & strategies like low tROAS in shopping, not to run Pmax, apply to smaller budgets as well?

    • @solutionseight
      @solutionseight  Před 11 měsíci +1

      Great questions! We will add them to our list and run them by John and our strategists. In the meantime, keep an eye on our CZcams channel, and the answers may be featured in a future video.

    • @johnmoran5680
      @johnmoran5680 Před 11 měsíci +5

      a. Search Branded
      b. Search Non Branded
      c. Shopping
      d. CZcams (remarketing)
      e. Competitor campaign

    • @brijgarg2290
      @brijgarg2290 Před 11 měsíci

      @@johnmoran5680 thanks a lot!

    • @melaniabecze2733
      @melaniabecze2733 Před 11 měsíci

      Sir, I am also interested in the answers to questions 2 and 3. I'm having second thoughts when the budget is small... Also, the Competitor Campaign should Target Impression Share and the Branded / Non-Branded initially set up with Maximize Clicks, then, after getting Conversions, moved to tROAS 40%? :) Aaand, if the CPC is too high for the Search campaigns, should I switch to MClicks with Bid Cap? Thank you for your valuable case studies and help!

  • @matheussantanamiguez1159
    @matheussantanamiguez1159 Před 11 měsíci

    Hi. I have a Performance Max with several products, but the one that spends the most and sells the most in the campaign is my favorite product. However, the difference in spending between the first and second is huge, that is, the campaign is being mostly spent on this product that sells well. Do you recommend isolating the first product that spends the most and sells the most in the campaign, so that other products within the campaign can start spending more?

    • @solutionseight
      @solutionseight  Před 10 měsíci

      Thanks for your question! We will add it to our list and run it by our strategists. In the meantime, keep an eye on our CZcams channel, and the answer may be featured in a future video.

  • @equipment_store
    @equipment_store Před 11 měsíci

    How long does PMax take credit for conversions? Forever, as long as it can sense that it's the same person?

    • @solutionseight
      @solutionseight  Před 11 měsíci

      Thanks for your question! We will add it to our list and run it by our strategists. In the meantime, keep an eye on our CZcams channel, and the answer may be featured in a future video.

  • @cubicasa-mat-berg
    @cubicasa-mat-berg Před 11 měsíci +1

    Are you also moving service based/mobile app or non-shopping clients off of Pmax?

    • @johnmoran5680
      @johnmoran5680 Před 11 měsíci

      We actually dont have any service based on Pmax as its too spammy. We follow leads all the way to sale and they are very low converting usually compared to search and CZcams campaigns.

  • @MrWissam1983
    @MrWissam1983 Před 11 měsíci +1

    Good to see you again John! Are yoy using CPC, or eCPC for the new standard shopping campaigns?

  • @TheMillerPlanet
    @TheMillerPlanet Před 11 měsíci +2

    Great video John!🔥
    Out of curiosity: Do you have any idea why standard shopping sucks at attribution?
    I understand how PMAX can over-attribute, but why should Standard Shopping be worse at attributing conversions than an inbound search for example?

    • @solutionseight
      @solutionseight  Před 11 měsíci +2

      Great question! We will run it by John and our strategists. In the meantime, keep an eye on our CZcams channel, and the answer may be featured in a future video.

    • @johnmoran5680
      @johnmoran5680 Před 11 měsíci +6

      Because standard shopping usually is the first click out of many (and many days) Google loses the original source too often and the sale comes in as "direct". That, plus the fact that the user changes Wifi connections and devices so often that if the time lag is longer than 4-5 days, the return paths are usually branded clicks (mutiple) and Data Driven attributes most or all to the branded campaign.

    • @TheMillerPlanet
      @TheMillerPlanet Před 11 měsíci

      @@johnmoran5680 Makes sense!
      What about search: Why is search better at attributing than shopping?
      Because with broad match and smart bidding, google catches the same customer multiple times throughout the process?

    • @johnmoran5680
      @johnmoran5680 Před 11 měsíci

      @@TheMillerPlanet that part is where my tinfoil hat is shown lol. I believe its on purpose. Google publicly requested in February that all advertisers test Pmax against Shopping to see what reports better. That month, even NorthBeam (who I am an investor in) had large issues tracking the users after a Standard Shopping click and that is when we saw the drop off in Google Ads.

  • @BrunoGiosa
    @BrunoGiosa Před 11 měsíci +1

    I missed these videos so much! I am glad you are back!

  • @kamilsliw19941
    @kamilsliw19941 Před 11 měsíci

    In this example, what is the reason behind running "Max Clicks" bidding strategy for the standard shopping campaign?

    • @solutionseight
      @solutionseight  Před 11 měsíci

      Thanks for your question! We will add it to our list and run it by John and our strategists. In the meantime, keep an eye on our CZcams channel, and the answer may be featured in a future video.

    • @johnmoran5680
      @johnmoran5680 Před 11 měsíci +3

      Google seems to lose these users quickly which is why time lag is so short. So, because automated bidding is based on knowledge of a user, when that knowledge is short, it gets it wrong a lot. So it overbids for a user when it doesnt know much more about them that I couldnt pay 1/3rd with Max Clicks and a bid cap.

    • @ecoroots9871
      @ecoroots9871 Před 10 měsíci

      @@johnmoran5680 How do you determine what bid cap you should start with?

  • @sorintutu2698
    @sorintutu2698 Před 11 měsíci +4

    I just love these study cases!

    • @solutionseight
      @solutionseight  Před 11 měsíci

      John is so smart. 🤓 Thanks for watching!

  • @pourianastaean3004
    @pourianastaean3004 Před 9 měsíci

    How are you dividing your google ad spend by the 181 new customers in shopify when you didn't filter by just google ads attributed conversions? Does this client have no other traffic sources?

    • @johnmoran5680
      @johnmoran5680 Před 9 měsíci

      They are only spending on Google Ads. They stopped FB ads two years ago as it didn’t work for them and they have no organic rankings. I’ve been scaling them for over 2 years now just on Google Ads.

  • @vseprozvire2
    @vseprozvire2 Před 11 měsíci +2

    Yesss, video with John finally, thank you very much

  • @TheJordanDominguez
    @TheJordanDominguez Před 11 měsíci

    "if you measure in app, you're wrong, period" - so what is recommended? I have always felt Google Ads has had bunk data but wasn't sure how to then optimize campaigns.

    • @solutionseight
      @solutionseight  Před 11 měsíci

      Hello, and thanks for watching! Here's a video that dives a bit more deeply into the topic: czcams.com/video/7twVbanoDzA/video.html

  • @martinharrington8922
    @martinharrington8922 Před 2 měsíci

    This is possibly the best Google Ads related channel.

  • @entropychef
    @entropychef Před 11 měsíci +1

    Talent. Love this!

  • @matheusteodoro8
    @matheusteodoro8 Před 11 měsíci

    That's a great insight! One question: moving to standard shopping, what is the best bid strategy for it? Maximise clicks or enhanced cpc? ( For an account that has enough conversions? )

    • @solutionseight
      @solutionseight  Před 11 měsíci +1

      Thanks for the feedback! And great question. We will add it to our list and run it by our strategists. In the meantime, keep an eye on our CZcams channel, and the answer may be featured in a future video.

    • @AdPadawan
      @AdPadawan Před 11 měsíci

      @@solutionseight Please i would like to know that as well and also for a brand new campaign and brand. The very low target ROAS method you prescribed in the past doesn't work without conversion data.

    • @johnmoran5680
      @johnmoran5680 Před 11 měsíci +1

      I like either Max Clicks with a bid cap, or a low tROAS.

    • @johnmoran5680
      @johnmoran5680 Před 11 měsíci

      @@AdPadawan Try Max clicks with a bid cap until you gain more conversion data.

    • @matheusteodoro8
      @matheusteodoro8 Před 11 měsíci

      Thank you! @@johnmoran5680 🙌

  • @SaveThatMoney411
    @SaveThatMoney411 Před 11 měsíci

    I’m so confused. What about PMax for e-commerce?

    • @solutionseight
      @solutionseight  Před 11 měsíci +1

      This was actually a feed-only PMax campaign that we paused.

  • @4067Johnny
    @4067Johnny Před 11 měsíci +1

    I spend abou$1k on google ads/day, cost per conversion is roughly $16, do you think we can chat about you taking on our google ads? I work with google weekly via zoom but I think I need to bring a professional on board

    • @4067Johnny
      @4067Johnny Před 11 měsíci

      Pmax is 80% of the budget

    • @solutionseight
      @solutionseight  Před 11 měsíci

      Absolutely, we'd love to chat! You can contact us here: sol8.com/contact/

  • @user-do5rz5dg8g
    @user-do5rz5dg8g Před 9 měsíci

    Thank you !

  • @teagan-blue-sense-digital
    @teagan-blue-sense-digital Před 7 měsíci

    Thanks! This was awesome!

  • @gabegarcia2017
    @gabegarcia2017 Před 11 měsíci

    If you have lower ROAS, how is Google Ads optimizing for conversions?

    • @johnmoran5680
      @johnmoran5680 Před 11 měsíci

      ROAS is based on conversions. This client has a lot of returning customers and LTV is good. But, if you have 3 people makes 3 repeat purchases, your ROAS is based on 9 sales, when in reality it only brought the first 3. I now only count first time sales as all traffic is cold and non brand, so, now I dont have to "pay" for the repeat purchases anymore. Instead of Google showing a display ad to a person who was going to make another purchase anyway and counting it for itself, I can use that ad spend to target new cold traffic.

    • @ericlouisconsulting
      @ericlouisconsulting Před 11 měsíci +1

      It's easy to show Great ROAS if you're spending against audiences that are "easy lay ups" branded terms, cart abandoners, existing customers" But these people will likely convert with out a big advertising push. For example, before automation, if you had Remarketing List for Search Ads, you would very likely see high ROAS across your remarketing lists - no surprise there. The "conventional" wisdom was to bid them up because ROAS was so great. BUT then you just erode the exceptionally high ROI. Are you even getting more sales from the audiences by spending more on them?
      Conversely - cold new traffic is harder to convert thus lower ROAS. Again the goal is new customers so to increase new customers you need more cold traffic and you can't accomplish this w/ PMax that will include high ROAS/easy to convert audiences. This looks good ROAS but not the best to advance new customer generation.

  • @trevoranderson2803
    @trevoranderson2803 Před 11 měsíci

    "You'll have high ROAS all the way until you get fired" 💀

  • @garrysingh8387
    @garrysingh8387 Před 5 měsíci

    I tried Pmax and got bankrupt in 7 days 😢

  • @DaveFogel
    @DaveFogel Před 11 měsíci +4

    I miss seeing you every week my friend

    • @johnmoran5680
      @johnmoran5680 Před 11 měsíci

      Hahah I miss you too man. I’ll be doing another live in the next few weeks. I’ll keep you posted!

  • @irbazahsan8229
    @irbazahsan8229 Před 11 měsíci +1

    🧠 big brain moment

  • @healydowd8831
    @healydowd8831 Před 11 měsíci

    Ja morant?

  • @JamesBrown-pv4cy
    @JamesBrown-pv4cy Před 11 měsíci

    a😢😅😢😢