HW News - Important GN / LTT Changes, GPU Price Drops, Intel Arc GPU Availability
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- čas přidán 22. 05. 2024
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We're covering an important change to our policies of discussing Linus Media Group actions and products to ensure fairness and objectivity without bias and outside influence. Additionally, we spend time talking about the LTT Backpack Warranty update, the AMD Ryzen 7000 (Zen 4) CPU announcement... announcement, GPU price drops (finally), and Intel Arc GPU availability in the US and Canada.
Watch our $30 PSU review here! • Taking Risks on a Chea...
And watch the news about Arctic's Liquid Freezer II repair kits: • Arctic Does What Other...
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TIMESTAMPS
00:00 - Recapping the Week
01:11 - Important Updates to GN Coverage Policies with Linus Tech Tips
03:48 - No Double-Standards
10:55 - The Warranty Clarity Problem
13:14 - Final Word on These Changes
15:32 - AMD Announces Announcement of R7 7000
18:16 - Intel Arc GPUs Appear on Newegg
21:18 - GPU Pricing Update & Price Drops
23:45 - Intel's Evilest NUC Name Yet
26:24 - AMD Gains CPU Marketshare on Intel Drop
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Host, Writing, Video Editing: Steve Burke
Writing: Jeremy Clayton
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I've been an "Electronics Junkie" sometime after I was born in '58. Linus was already 'too commercial' for me 5yrs ago. I never watch that squeaky little fruit. 🇺🇸 😎👍☕
I think you wish you were Linus, get a life bro
Incredibly poor taste LOL. Get a fucking sense of humor. To compare Linus to artisan is just insulting. Linus is someone we actually know and has a reputation. I can speak from personal experience that the LTT store has always come through. They’re not mocking anything. This just feels like cancel culture
I use to really like watching Linus and Luke, they were abit like the odd couple.....thank F that Lukes kept a level head, even with the success of LMG. Linus on the other hand.....I barely watch, what ever he did before that I enjoyed watching just isn't their any more......even the Wan Show, I use to watch it live.....now I give zero F's about it. We get it, you got successful you own a massive company now, and you worked hard for it....but Lukes right....no one cares about the scale, or who you are....he tried to make points that Linus gives zero F's about....and he's right he doesn't have to like everything that Linus does now....hopefully that doesn't bruise Linus's ego....there, I worked it out.....that ego, just got a little too big, and isn't fun to watch any more. Mean while Lukes keeping it real.
If you have any of those Gigabyte exploding PSU's left you might send them to LMG. They have a shiny new PSU test rig. What better way to show you're still friends than trying to set them on fire?
Linus: "We wouldn't damage our reputation over $250"
turns out he would damage his reputation to save $500, though
Props to Luke from LMG for voicing his concern and standing by his opinion on the matter. This shows integrity.
Shame his boss hasn't got any. Luke left to a different part of the business when the majority of LTT became a clickbait content factory that makes ads.
Completely agree, the clips of Luke's reaction were great to see. Just like the Grinch, Luke's balls grew three sizes that day.
@@KingEurope1 That's exactly what LTT has become. Clickbait thumbnails, entire videos becoming "ads" - I'm surprised Linus has sunk so low. I mean he has 15 million followers. You can create good wholesome content and people will watch. You don't need to clickbait us into watching.
@@KingEurope1 Very well said, totally agree on LTT being a clickbait ads factory. Props to Luke indeed for showing integrity. Linus has basically become a troll creating a stupid controversy at any given opportunity and milking it as much as possible for his gain. This t-shirt is a total disgrace. Their fans are to blame though, since they keep eating his shit up. At this point I've stopped watching their videos almost entirely, except for the rare occasions they do an interesting project.
Absolutely. Luke not only can put himself in the shoes of consumers, but he is willing to voice those concerns.
I hope Linus doesn't continue down this path. "LTT Labs" is supposedly "for consumers", that we would get to see real testing data and apply them to purchasing products. How can you be pro-consumer when you're more pro-profit?
And whew boy, that "don't you guys trust me?" stuff is horrible parasocial relationship garbage
This is, what we in the industry call, "forshadowing".
Damn this aged like fine wine.
This video auto-played for me today. Had to check the date lol. YT algo is so funny sometimes.
I wonder what happened financially in one year at LMG? Going from $250 is nothing to $500 is too much to retest, both apparently can sink the reputation of the company
I'd say the success of the Trust Me Bro shirt feeds the idea that it was a good call to plug their store and merch in their "apology" video. It is the community's fault LMG is the way it is because they encouraged it.
@@orangeapples I'm just shocked there wasn't a ukulele in the apology video.
Luke's the guy you want as a friend and at a company. Challenging you when you're out of touch and not just nodding their head in agreement
Gained a lot of respect for the guy.
Luke: "This is wrong and in bad taste."
Linus: "Yeah, but money bro!"
Agreed here could have been quiet about this but I think this should have been discussed off-screen or before the wan show. I think it was innocent Banta, but yeah LMG is a big company, and even though they have a good history with products and customer service the back-pack is a big item and a longterm one so some sort of warranty should be needed. They are very far from some individuals selling a few items online.
This whole thing has put me off LMG content for good but he really made me take note. Great that he has a voice and isn't afraid to use it, shame it didn't get through the ignorance of Linus. Read the room, someone you're co hosting with is straight face saying you're missing the point, maybe you are?
..and Steve is that friend we all have that will always always help out, but only because he sees an opportunity to get something from it, he loves drama and makes for entertaining CZcams videos
My respect for Luke has gone up, as a casual LTT viewer I always thought of him as a yes-man when watching WAN but good job Luke for voicing his objections
The problem is that he isn't really Linus' peer. It always makes it cringy to watch when Linus is dominating the discussion and often doesn't even allow Luke to finish his sentences.
In general if you listen/watch the WAN show it's pretty clear the Luke is pretty open with his opinions. He's very often will call out Linus's hot takes and Linus will sometimes do the same for Luke. But the latter is less frequent tbh.
I think many of us actually like Linus because he is so earnest, seems genuine, and is pretty transparent.
But he does take things to heart that he probably shouldn't
He is a yes man for the most part, and its always painful to see a "friend" in such a role, but I guess when he notices something to be off he does speak up, which is good.
@@albertko1 idk man, with all the clickbait nonsense they have been doing.... calling him earnest has kinda gone downhill for me.
@@4Leka To be fair, Luke dives in and cuts Linus off all the time too. They've both addressed this shared tendency of theirs in the past, it's not a big deal between them.
I feel for Steve & GN. Criticising a faceless corporation is easy enough to do. Doing the same of a company who’s CEO is your friend & so are some of the people working there, is much harder. It takes a bravery & an acceptance that you may no longer be friends because of your opinion. Well done Steve & the GN team for calling yourselves out about how you initially reported the LTT story. Doing your best to be impartial as always.
Yeah, I'm sure there was a real discussion on how to treat this and why it needed to be done. Bravo to GN for keeping their integrity intact.
Why would you like a jackass like Linus as a friend?
Only thing he is intreseted in is profiting of everything' he is the company
Linus is professionally a peer (not in quality, but in competition/success). But that professional friendliness doesn't mean their friends. I can't even imagine Steve having beers with Linus after a trade show. But I can see him hanging with JayzTwoCents and other really techie peeps like Kingpin and De8aur.
@@meeponinthbit3466 LTT are a bunch of shills...nothing more than sensationalist shills.
GN's integrity is always so refreshing
"The number of people who thought we'd tarnish our reputation over $250." It's so true. They tarnished their reputation over $500.
Thanks Steve again for calling out how immature that shirt was.
Luke is definitely a no bullshit kinda dude, huge respect for him checking Linus in real time, that takes fucking balls and integrity.
Why do all of you act like children and think everyone else is a child? "That takes balls and integrity", no, that's just being an adult.
@@AsukaLangleyS02 Alright "Asuka Langley", whatever you say
@@AsukaLangleyS02 Define adult?
One of those things is having integrity and indeed also, proverbial balls.
@@laden6675 You definitely pass yourself around to darkies with a response like that.
@AsukaLangleyS02
In the words of dumbledore, "it takes great courage to stand up to your enemies, but even greater courage to stand up to your friends."
After the number of times I've heard Linus say "Companies aren't your friends", I couldn't believe he was asking his customers to just trust him.
Not to trust him personally but to trust the track record of his company there have been no complaints and people love his products this whole thing blew up because there's a small group of people who just jump at anything to hate on LMG.
@@cablefeed3738 I think that you are attempting to dehumanize those who offer critique, to make it mentally less exhausting for you to hate on them...very fanboy of you.
@@auturgicflosculator2183 No there are some people who just offer critique but if you look At some of the threads where these people are discussing all of their comments about it are how hes horrible now hes all money grubbing now how hes just trying to trick people I'm not saying it's everyone but they definitely stir the podt
@@cablefeed3738 how does Linus' balls taste?
@@auturgicflosculator2183 Bad read, he's not dehumanizing to damage the proposition. He's suggesting it is offered in bad faith. One is an attack on intent, which is separate from dehumanization.
I don't keep up with LTT stuff really, but much respect to Luke for expressing that he was displeased with the shirt live in front of the CEO. A lot of people wouldn't do that. Kind of disappointing to see Linus push back so hard on this issue, which is why it's important for his peers like Luke and Steve to call him out on it. That's the best way to change things, holding our friends responsible for what they say and do.
This is wisdom.
I get the humor behind it. But releasing the shirt in public is a step too far.
Luke is probably the second person closest to Linus to be able to do that though. Yvonne is obviously the first.
@@soapa4279 Yeah Luke despite not truly being a part of the LTT side of the company (I think technically not a part of LMG since Floatplane is separate but I could be wrong there) is probably the most trusted and friend to Linus within the building.
I will admit, I kind of drifted away from LTT after they kind of stopped doing any unscripted kind of videos, like the ones of doing server maintenance. Those were my favorite videos
Honestly feels like Linus hasn’t shifted his mindset from being much smaller. When you’re talking with a local carpenter about renovating a kitchen there’s trust. When you’re talking with a multi billion dollar contractor about building airport terminals there’s references to contracts, tender obligations and proof of work and quality, no matter whether you trust the project lead on the contractor side or not. These days LMG has more in common with the latter and he needs to accept and understand that change.
No, you need to understand that 10 years of proven quality customer service actually mean a fucking thing. How many things have you actually purchased from LMG? None? Well, fuck, were you ever going to buy anything from them? No? THEN GTFO!
@@joshstephens413 what the hell is this guy malding about ? Is this how the lambda murican reacts to a fair and a propos metaphor ? Anger and clueless ranting ? Jesus, kid, get real already.
Didn’t they give now a full warranty?
@@agc2801 They gave the typical boilerplate warranty that people wanted, so that they cover the basics, and will keep the usual customer service that goes way beyond this. This whole debate is a joke, frankly. My guess is that
1. GN is salty about the lab.
2. GN did well by playing the heroes, so it's now their schtick, and will make anything fit the narrative they need.
Linus is now very far removed from the struggling introverted nerd who's his entire subscriber base. Not only financially but mentally also. That will cause the downfall of the entire thing eventuality
Lukes "Maybe there's a lot of childish and petty people out there" (9:05) is absolute comedy gold
Linus was totally oblivious that Luke's comment was mainly about him.
@The Night ESL?
Luke delivered probably as harsh a Canadian reaction as was possible and Linus doubled and tripled down on the cornball concept.
His “ok… ok…” spoke volumes
The cornball concept of warranty being meaningless? It's an actual fact. Warranties are marketing, not a fantastical device that will make corporations honor warranty claims no matter what.
By the way, you may have noticed that when GN increased their warranty (even retroactively), because they already had data and confidence their product quality is good enough to sustain that. As in, once they knew for sure they could promise a warranty that long, they did it. To look better as company and thus increase revenue. Funny how that works, huh?
But, as Linus himself pointed out, if you contacted GN when you modmad was out of warranty with a genuine issue (that would now be "officially" covered), what do you is the chance Steve would tell you to pound sand? Yes, it's zero.
@@Maladath i dont QUITE agree: the problem being that you assume that there already IS a written warranty. with LMG there was none. which means as long as that was the case it was indeed a "trust me bro" and you dont want to trust a company on an expensive purchase.
we are talking about a contractual thing, not a thing where faith is involved.
@@Maladath Trust me bro vs a legally binding agreement. Hmm, totally does nothing! Are you going to just trust your boss to pay you without a legally binding contract for work too or?
@@Maladath Yes they can be used as a marketing tool, but it doesn't mean every company solely abuses them in that manner. Plenty of companies stand behind their claims and products, and if the product doesn't perform as such, that's where the warranty comes in. No company can guarantee a 100% failsafe production or manufacturing. Marketing or not, at least the consumer is being covered, if it is a sound warranty. In Europe it is law to have a 2 year warranty on products and I'm glad it's a thing. Man I hate it when people have a glimpse of "insider knowledge" and think they know everything. The world ain't black and white bud.
The thing about LTTs "I stand behind my product" is that Linus goes out of his way to tell people :"Companies are not your friend! AMD is not your friend, Intel is not your friend even LMG is not your friend" and then wants you to trust them about a warranty.
It's so stupid not to define warrenty. Linuses employees are handling this on a daily basis and if they don't have clear guidelines it might lead to some unhappy customers. Or is he telling us that he will *personally* take care of all warrenties?
..and buy the $2 T-shirt mocking your stupidity and adding insult by charging you 19.99
@@LordZordid it doesn't seem to have been a problem up to now, it seems to be working. I'm sure as lmg get bigger and the old guard becomes the minority, maybe this will change, I feel Linus would address this when necessary. Just an opnion though
@@redhairdavid It's entirely nessesary as they are already huge! You obviously weren't paying attention to what was being said in the video or your perception of reality is waaaay off. Also it's common for every other company big or small in the world. It has to be approached with valid criticism. And GN did just that.
@@LordZordid I get the opnion on that. But necessity is relative. To me something is necessary when it is, not when it's perceived to be. As far as I know this hasn't been an issue, and anyone with issues on the products in question is being addressed. Is that incorrect? Do you have information that I don't showing people with product issues that were ignored or not made right and were left unaddressed? Not even saying your wrong or they are right, just curious if this is a "it feels normal" thing, even if it's not an issue. Just trying to understand what problem started this whole thing. I assume some person or group of people had issues of some kind, and didn't get satisfaction? Or is it just people who are used to different warranty processes.
Luke saying: "Maybe there are a lot of childish and petty people out there" As he constantly has had to hold Linus' hand was not an accident. Linus is just straight up too dense to realize it.
That segment on LMG had big "We're not angry; just disappointed" energy.
That said... you're taking the right stance. LMG's influence is HUGE at this point, and yeah: it's at a point where you've got no choice but to treat them with the same distance in regards to their actions as you would any other company.
You guys are great, and lots of respect for all the effort you put in to making sure your focus is on fairness to the consumer first and foremost.
Linus has said a number of times that LMG/LTT is transitioning to a "brand" and as such, needs to behave like it. The stance GN chose is a good one and I hope LTT can see and understand why.
Its not really important if they see or understand it. They act like a company, they have to be treated like one.
GN is a serious channel about computers, LTT is more like a circus, irrelevant and not very reliable.
It always bothers me when Linus jokes about LTT becoming a "real company". It's an entity that is registered with the Canadian government, issues invoices, and (presumably) pays taxes. On top of that, it employs a staff and has to follow local, provincial, and national labor laws. It's been a fucking "real company" for nearly 10 years.
I used to like Linus years ago - since he became obsessed with money? I've grown to hate him so much that I'll go out of my way to dissuade anybody from giving him money. He's let it all go to his head and he's become incredibly ugly in the process.
More like I hope he continues to see the objections of his constituents and our comment. As said though, doesn't matter if it's seen nor understood.
I've seen Linus make an ass of him self plenty but never what I would consider outside the scope of "normal", it's shameful this time around, trolling consumers was distasteful and gives his company a less than savory appearance.
That sucks because I was looking forward to seeing LTT Store continue to grow & his attitude makes me wish it was employee owned.
Props to Luke. Good idea to highlight how he read the situation properly while Linus went sideways, as hes known to do.
Your replaying Lukes approach the way you did was a good thing. I watched all these WAN shows live and I didnt pick up on it that much.
What I saw here ... was integrity. Luke just tried to move the conversation in the direction that really mattered,
then he agreed to disagree, and never wavered from the proper approach to it all. Integrity.
I want to be like Luke when I grow up.
I always felt like Luke was a bit silly, but fundamentally a decent human being in some of the right ways. When he's the voice of reason, Linus is off the deep end BAD... Good on Luke for still repping and supporting consumers and those of us based in reality, now that Linus is too far gone down the 'tech-bro' rabbit hole, insisting on digging deeper.
I guess Luke still realizes that they exist for and by their fanbase. Linus's spine seem to be replaced by Dollar bills and as Luke said he totally misses the point. Quite sad to see him mocking a part of the fanbase that clearly has a valid point by doing something like this. I sincerely hope this will really blow up in his face as a wake up call. Also good for Steve to point this out. Even if you are/where good friends with somebody. Businesswise you should always be neutral and treat each other fairly. Stuff like this needs to called out, it's just wrong.
Linus became the monster he used to hunt with apple like behavior (only with more added memes).
Which is a shame... it's also part of the reason I stopped watching his stuff.
@@MichaelBerthelsen I unsubscribed from LTT a month or two ago since they had just started rubbing me the wrong way. Never really had a good way to describe it but "tech-bro" really nails it. Plus I got really tired of their click bait video titles.
This aged well.
Came here to say this ☝
mad respect for luke for standing his ground
luke is a real one
It feels like Linus was really taking it personally instead of thinking like a company. Most creators have this dream that "We'll be different! We won't be like those big corporations!". But they don't realize that all these companies started off smaller and there's a reason why they do the way they do after they grow. At some point you can't just say "Hey, Trust me bro!". Or take personally if people want things in writing.
This exactly. His "I can't believe so many people don't trust me" comment was very illuminating. If they didn't trust you, they wouldn't trust your warranty. But a lot of people want a clear statement to trust. Refusing to make that statement, refusing to explicitly state what you are trusting him to do is what people had a problem with, and rightfully so.
Didn't Linus start out as a salesman at NCIX? Some salesmen have a poor reputation for a reason. I get the feeling that Linus is the guy, who would upsell you something that you wouldn't need, because he wants his juicy commission. Now, Linus is making big money, and his priority is to make more money. This does not surprise me at all. Linus has been on a roll with questionable ideas like calling Sony's PlayStation V's proprietary SSD technology inferior to PC's PCIe 4.0 drives and doubling down on his favorable position on the RTX 3080 Ti. The saddest part of Linus's actions is that Luke has to do damage control every time. At least on camera, Luke is the only guy, who steps up to oppose Linus's decisions.
@Lycanthrope I think he means that in it operates on its own and we only see a small part of LMG through him and his videos. He definitely is the face of the company but the company operates on its own.
@Lycanthrope They aren't. Linus is a person, and LMG is a company. Just because he is the CEO, and on paper has supreme executive power, doesn't mean he can be the company all by himself. He can't make every single decision or even be involved in every single decision both because it's impossible for any single human to do so and because a lot of the decision making has been delegated to a whole bunch of different people who will decide differently than he would.
This is my biggest issue with the whole warranty ordeal. LMG has wronged it's customers by making guarantees without legally binding itself and Linus has had his usual bad takes on social media. These things are separate, and I'm quite surprised both by how much people mix them together and how personally they take the actions of LMG.
It's true that the CEO can speak for the company, but that doesn't mean every single one of his personal opinions set company policy and those should be viewed separately, until proven otherwise. While using Linus his personal social media account to speak for the company one day, and his personal opinions the next, can be confusing and shouldn't be done nearly so often if at all. The amount of emotional investment customers have in LMG that is tied to their para-social relationship with Linus the influencer is way over the top.
If you've watched a couple of the videos they've talked about it, WAN obviously, he was taking it personally because a lot of people were making it personal. Luke was raising a very good point in that the bigger you get, there are always going to be more and more people who just have their blades at the ready for even the smallest perception of impropriety who will come out of the woodwork in droves twisting a benign, and subsequently mishandled, miscommunication and that wore Linus down enough to the point he started misattributing things and in his eyes it became something it wasn't to everyone else.
More respect for GN for a) focusing on the needs of the community over the relationship with Linus & LMG, and b) having integrity to (re)define the working relationship.
I’m so glad luke spoke his mind and stood up to linus. It might be intimidating to stand up to his boss like that, but he did what was right in the situation.
"Not to sound out of touch..."
*Proceeds to sound completely out of touch*
- Linus
GN should make "Thanks Steve" and "Back to you, Steve" shirts. It's more sincere and meaningful than mocking customers shirts.
I'm still waiting for the official GN "3090TIE" tie :(
Oh and the “back at you Steve” would be written on the back of the shirt lol
@@silversavior4130 /That's a nice touch.
Don't forget the "Thanks Steve ...ow my knees!" shirt!
@@silversavior4130 I have the same thought LMAO.
I could feel Luke's tension and in essence, fear over expressing his honest opinion, I appreciate him staying honest even when it's contrary to his boss sitting right across from him.
Fear? He isn't afraid of Linus or anyone. He's just really polite and doesn't like being too pushy.
They seem to have an interesting dynamic; if I remember correctly Luke dropped out of college to join Linus before LTT was anything, so he's been there from the getgo. I think in the very same stream Linus tries to assign Luke some task and Luke is like nope, I 'm already working 60 hours a week, you do it.
Yeah, Linus sidelining Luke's opinion like that to me feels like Linus really needs reality checks. I mean Luke has been with him since the early days of LTT.
Linus really seems to consider LMG to literally be him, as if it was another limb, rather than a company of many people and elements that he is both the face and leader for... His ego has swelled his head and he doesn't seem to even see it.
I think this was definitely one of those moments where Luke was like "You just wait until we get back to the car" - he's too much of a gentleman to give Linus a public beating, but I suspect a beating did come after.
1:40 He knew he was eventually going to do it them.
Watching this in August of 2023 feels like watching a prequel; I know where the story is going but it’s still exciting to learn more about what lead to the disaster.
This made me respect Luke more of LMG. He gets it. Linus is too attached to these two items and good for him. I get it, you're a proud expecting father, and Luke's an uncle to these products. These aren't things LMG has ever done before. Hoodies, shirts, pillows, etc are LOW RISK products that every CZcamsr bigger than 100K subscribers seems to indulge in, and as such there's a base level of expectation. NOW you're throwing your hat in the tool market and luggage market, with your own products not piggy backing off of Craftsman or American Tourist. YEAH, that's kind of uncharted territory for CZcamsR first brands.
Yeah it feel like growing pain and taking it personally rather than as a business where linus missed the point completely. But I'm sure given time and videos like this from Steve he'll change his view for the better.
@@GlaucusBlue yea hopefully linus sees this for what it is. Steve/GN treating him/LMG like the big boy manufacturer they are.
I almost completely agree with this.
However, if Steve is going to start discussing all issues around Tech CZcams merchandise or issues around all non-tech products from big companies, the GN is going to be extremely busy and the content is going to go very off topic very quickly.
If however he's just choosing to target Linus and LTT, then it starts to look like malicious intentions or that there is an ulterior motive behind doing so... which (perhaps is just my tinfoil hat view) seems to match up a bit too neatly to LTT trying to move into the technical detail and testing space with their Lab.
@@BraxtonMeyer Except that Steve is now treating them like a Tech manufacture, which they are not. LTT Store is a merchandise and clothing business, so it's not a natural discussion topic on the Gamers Nexus channel. Choosing to single them out in this manner doesn't seem fair (even though I completely agree with him that Linus' initial decision regarding the warranty and that the t-shirt response was immature), unless Steve is planning to discuss issues relating to merchandise from other CZcams channels as well.
@@jonathanbarlow5387 i think its more likely that he will only be talking about very large controversies with tech youtuber merchandise. the backpack thing was a thing that blew up way out of proportion and so steve felt he had to report on it. i feel that its pretty likely that now the other big players in the field know that steve isnt afraid to report on them if they screw up bad enough they are going to make sure to do their due diligence when it comes to their products
Thank you for putting your journalistic integrity above your relationships with LMG. I hope that Linus and the crew understand and are able to compartmentalize as you have. Like you said: no double standards. Not for sponsors, not for close colleagues, not for friends.
Thank you. Definitely not easy to film a video like this but it was the right thing to do to stick to our standards. I feel like we have done well to compartmentalize, as you've said, and I am certain they are capable of the same - much like other companies whose products we cover.
@@GamersNexus There's also the possibility that you could just like, not get so hung up about it. You don't HAVE to quibble with every misstep in the industry. Failure to recall a product? Sure. Significantly bad customer service? Yah. A new seller not being 100% confident before a product release? Meh. Steve, you have a reputation for complaining, and I would personally like to see more fans, cases, and industry news, and less "these guys suck" coverage.
Yeah. Def can’t trust your friends more than strangers. This is becoming stupid. He didn’t put a gun to anybodys head and made them buy a fucking bag
@@GamersNexus have they replied or did linus see the GN videos? I would like to know what they say.
Cmmon guys...you guys ltt and gn are great nd should be together on that road. I'm 100% sure Linus mocks means nothing on how he's going to handle the warranties of the backpacks. Steve has his own reasons to make this video. But I'd give him my opinion on that. Don't be too harsh. I know you have a historic of treating everyone the same. But give ltt a way of explaining it like you do with other companies before taking any bad conclusions. Today you are my 1st source of unbiased reviews. Linus was my favorite in the past. But then he changed his reviews to expensive products when I realized I was not watching him anymore. But still a guy I have great respect for the content he offered. I'm sure we wouldn't have come here "more concerned" about our hardware without him. So, chill out, open the space and let things happen. I'd love to see a partnership with you guys.
Luke has always been a really dependable dude. Without him i dont think LMG would be where it is at all. Huge Respect to Luke.
Thanks for announcing the upcoming announcement that AMD will soon announce.
Only AMD would honestly do that :-)
Linus: "companies don't care about you" "LMG isn't your friend" "Don't trust companies to put your best interests first"
Also linus: "I want LMG to grow into a real company"
Also Also Linus: "trust me bro"
Funny how that works huh.
Yea for real. Furthermore, if Linus did get hit by a bus, it isn't like Yvonne or their family haven't benefited exceedingly from their wealth, profiting off of people, the least they could do is tearfully fulfill some warranties. Hear this hypothetical out, two partners save very hard to afford a store. One day one dies before they find success. Like it or not that other person will have to be reminded day in and out just to survive under capitalism. Linus' family was probably never really working class. Professional managerial class at best.
Guess you are still to infantile to understand that Linus meant that seriously. Not just other companies, his too does not and will not care about you, its not your mother.
It is really weird the way linus took it as a personal attack that people wanted the company to produce a warranty
"you don't trust me it breaks my heart 😢"
Get out if here linus.
I always felt that this guy was an ass, glad to receive confirmation.
15 years ago I had a booq backpack with lifelong guarantee in the same price range (LTT backpack looks like that booq stuff back then btw).
And I really was using that thing heavy duty, commuting 2x 200 km a day with a desktop replacement laptop.
Every 12 months I had to get a new one. The weak part are the zippers (and booq had good zippers). Four times I got replacement one, just had to send a photo with the destroyed one.
Booq does not sell that thing anymore. Wonder what would happen if I wanted my guarantee today...can not find anything about lifelong guarantee of that product online. So yes, you want this in writing. And you want to know what happens, if they do not have replacements anymore.
This is exactly why we all like Luke. He is one of those genuinely well-meaning human beings.
He's great, I was sad to see him step back a few years ago to work on floatplane but glad he's found a good balance
you act like linus isn't the same way, and luke (while awesome) can often be overly cautious
@@kenwiebe2473 Never said he wasn't. Linus is clearly as well. But after listening to almost all WAN shows, it's clear that while he's a good person, he's also extremely arrogant about things he is completely ignorant about.
Yeah, sucks that Linus is becoming the exact carbon cut copy CEO. That's what corporate entities do though.
@@kenwiebe2473 lmao Linus isn't your friend. He's a CEO of a company who is constantly talking about sales and profit. He's the same as any other CEO.
The LTT segment aging like vino.
As a BIG LTT fan (still is)
Its ironic that linus had said that he/LMG is not our friend, and that its a purely parasocial relationship no matter how many merch we buy, videos watched, etc.
And yet for this, suddenly he expects the fanbase to treat him as a long-time close friend and that we should just "trust me bro"
This.
Luke seems like a handler at this point. I could feel his restrained eye rolling as a physical force.
totally got that impression as well. Luke came off as a much better voice of the company, less emotional, more attuned to their customer concerns. I'm a long-time fan of LMG, but Linus's ego has maybe gotten a little more obvious over the past few years.
I have been the Luke in plenty of conversations between friends, and it’s so frustrating and sad.
@@lilginz13 It’s honestly hard to tell if it’s ego or that he’s low on F’s to give, they can look very similar. Might be a bit of both. He’s been doing this so long that he might lose sight of the fact that not everyone has been watching him for years, so things like expecting trust is a reach. Luke may not have the creative force/drive that Linus does, but he’s definitely great at seeing things from the audiences perspective.
@@LoveTriscuit I’m more like LS tbh. I talk before I think and am all over the place. There are some blessings to ADHD, but this ain’t one of them.
@@LoveTriscuit Yup. That exasperated sigh hits so close to home. Says a thousand words without saying anything
Perfectly fair. Doubt they would disagree with this decision.
Thank you for your understanding on this.
I think Luke is 100% behind Steve, Linus is kind of detached from reality on this one.
@@jorgemedinagarcia3892 Luke is still grounded whereas Linus has let his ego grow.
@@WowCreativeUsername I get where Linus is coming from, but he's got the wrong take on this one. I don't think it's an ego thing, but a "not realizes he's not a small business any more" thing.
Agree with your approach, but disagree on your interpretation. On the shirt…I feel like that’s them poking fun at themselves more than anything
Linus really showed his colors a year ago, an those who didn't take notice eventually were forced to.
this video highlights way more as it aged
I respect this channel for reporting on LTT - I thought the presentation was professional and respectful. I also watch the LTT channels, but not the large WAN show, so I had no idea this happened. It was nice to see Luke obviously disagreeing with what had occurred.
Wow same - Luke saying what he did while Linus is just yucking it up... disgusting.
Luke was golden, tip toeing around but in tap dancing shoes lol "I love my job bro but I beg to differ.."
Someone else referenced him as a "yes-man" and while I disagree with that particular phrase choice I understand the point because he always came off as a push over, it was a refreshing insight into his character and my lack of perception. :P
If I were someone close to the guy that would've been a proud moment for me lol way to interject without crossing the line with a guy who has the potential for momentary tyranny.
I've always liked Linus he reminds me of a friend I have in real life, different spectrum of work but their behavior and personality are strikingly similar.
I'm not the only one to tell Matt when he's being an ass, I'm sure Luke wasn't the only one that let Linus know either lol
Linus generally means well, so please don't take my comment as trash talking him, this mistake only proves he's human.
Just a much more distasteful reproach to his consumers than one would ever expect, particularly from him.
Very "media mogul" of him :P
for me it feels like watching some TV show - very distant and awkward at times. I don't follow or watch any of Linus' content at all, because I just can't stand his "style". He may be a cool guy and is probably very friendly, but I just can't.
From my outside perspective, it sounds like Linus invested in a bunch of different stuff all at once, and now trying to "defend" his choices (even if there is nothing to actually "defend"). It somehow sounds like "throwing money at it", which doesn't work that well most of the time.
Invest step by step, and keep a steady flow and reserve if it may fail...
After all, I might be completely wrong, but that's how I see it, and register it from "afar"
There was a point I felt he was laughing at the shirt, not because it's funny, but because it's all he could do to hide is horror on what Linus did.
Linus made the mistake of taking it personally even though he always talk about how LMG shouldn't have his name on. He is the face of the company and he should know better than taking this as a personal character attack.
It kinda forced Steve into making a hard choice but it is the right one and one that should've been made clear the moment LTT store became such a major revenue driver for LMG in order to keep the relationship clean and separate from the personal one.
Personally, as a Canadian, I think the "Trust Me Bro" Tee was hilarious. If you're Canadian you get it.
...on the other hand, I'm watching this because I'm interested in PC HARDWARE NEWS , not in petty wars between CZcams channels...
@@Dex0Milan Yeah.. I was thinking the same, not sure how reporting on clothing has anything to do with PC hardware. I guess I understand the warranty thing, but this has kind of been taken out of context simply because of their relationship. IMHO GN should just steer clear from this and stay focused.
@@Edge_of_Sanity I loved the t shirt and I get where Linus is coming from. He needs to understand though that this isn't LTT forums where he used to interact with people directly and his replies/comments had context for the person/people he was replying to.
It's just that he needed to address the issue professionally first and THEN make a meme out of it. All of his responses that came through twitter and WAN show should've come AFTER he said "people are right, here's our warranty/guarantee".
Given how people were attacking him instead staying in the issue at hand, I can't blame him. (GN did so so in his first video on this)
I too would have taken it personally.
Granted I wouldn't have made the trust me bro T shirt. Instead I would have make the written limited warranty and cut off everyone whoa attacked me personally. (While remaining cool with the ones who only address the issue)
My lord the scenes with Linus and Luke were so awkward but I do really respect for not staying silent and just going with it for sake of he's my boss.
He was really honest and despite me actively cringing into nonexistance I'm glad I saw that
"The number of people that thought we'd tarnish our reputation"... you did. You just did.
Man... the number of years I've watched GN and we've gotten to this point where they'd call out bigger companies, even including other content creators who have a bigger following than them. I respect the confidence, integrity, and ethics behind their reporting. I've also been an avid viewer of LTT around the same time I started watching GN so I do really hope they can continue to be civil with one another, despite objectively trying to keep one another and others in check.
I watched that WAN show live and I was cringing so hard when Luke was trying his best to be the voice of reason while Linus tripled down on his stance. It's good that the people got the resolution that they wanted out of the drama but it is still concerning how Linus just keeps missing the mark and not understanding what Luke and the other people were trying to point out that were the main issues, including GN.
Linus has been blinded by his own ego for at least 2 years at this point, and although I stopped watching LTT about 2 years ago, and the side channels 1.5 years ago, when he started featuring more heavily on those (used to be Luke and other cool staff before he decided to butt in), from what I've gathered, it has merely been accelerating, and more and more people are trying to point out he's turning into a 'tech-bro', but he's too ego-driven to listen to them...😓😓 And his simp fans are keeping his head inflated and pocketbook full of cash, sadly.
I personally unsubscribed from all the LMG channels except for Mac Address. It’s a shame because I like many of the presenters, but it’s become a little too much Linus. I think a lot of that was supposed to be tongue in cheek at first, but at this point, he’s lived it a bit too much and he is that tech bro now. He’s basically selling a tech nerd lifestyle and I’m not sure what I’m getting from it if I’m not being entertained by his content because it’s not like his content has relevant, accurate, well researched information. Sometimes it does, but a lot of it is just flexing. Mac Address is like the one channel free of unnecessary amounts of Linus, and sure enough, it has a very different, much less annoying, vibe. I’ll watch a video if it shows up and it’s just Anthony or something.
the WAN show is always like that innit? That’s what makes it fun, but also what makes it often hard to watch
Linus sadly disappeared up his own as 2-3 years ago. I'll always respect what he built from almost nothing, but I have no respect at all for what he's become.
Then stop buying their merch
Luke's opinion should be taken into account on issues like these In the future at LMG he clearly isn't afraid to tell Linus that he wrong and seems to understand how everyone else views things
Completely agree, I'd say Linus is smart enough to appreciate this video as a learning lesson in the growth of the company, sometimes you need to remove yourself from the situation and view things objectively without getting caught up in all the hype, it is great to see he has people around him like Luke who arent just "Yes Men" and willing to express their views without fear of comeback, in some ways thats a testament to Linus as a CEO.
:)
@@Carl2k7 "I'd say Linus is smart enough to appreciate this video as a learning lesson in the growth of the company" - Seriously? You did watch the clips in this video which showed him openly mocking his customers about this, right? He clearly didn't learn anything other than how to profit off of his unethical behavior.
He looks so profoundly uncomfortable in the "profitable" clip, and I'd love to be a fly on the wall at LMG after the cameras stopped rolling to hear the follow-up conversation (whether it happened or not).
Linus always seemed like a capitalist boss type. A Elon Musk if you will, even the behind the scenes a-holness.
@@Carl2k7 Linus has been living up his own ass for quite a while now.
Linus: companies aren't your friend
Also Linus: MY company is your friend
I thought the whole LTT warranty fiasco was pretty benign but when you watch how steve was talking about linus' reponse and then cutting into the actual response from LTT's wan show, it just made me wince.
I literally rolled my eyes when Linus said he was heartbroken we didn't trust him, and burst out laughing when Luke did exactly the same thing.
Yeah it is some Andrew Tate level narcissism TBH
@@redisk Almost the same level of aggro too. Just reeking of insecurity.
He advertised obvious Scam startups. What do you expect.
@@m4c1990 What are those?
Respect to Luke for keeping it real with the boss. I think Linus is so close to this he can't see the forest for all the trees.
I would say I respect GN's integrity but at this point I straight up admire it.
This is the only tech channel I can trust at this point, now Jayztwocents has become an arrogant and probably sponsored shitshow, and same goes for LinusTech.
@@reftu7856 Please don't take this in any negative form, but can you name some examples for me to check... Attitude is a bit personal, though I may see what you mean already... the sponsored part, in which it influences reviews, so far seemed limited to a stupid love for silly fans (to me). But if you got better examples to reconsider / reevaluate Jay's channel... Please share!
@@reftu7856 I haven't noticed Jay being that bad, though he has been getting shit for a while. But the whole 'he's sponsored' crap has been floating and been BS the entire time.
@@FreakyAngelus Well he called consumers who're not buying 2 years old gpus at higher than MSRP 'stupid' and 'f&cking stubborn'. That's all I need to know really.
But yeah everyone makes a mistake once in a while.
You now may smoke some Tegridy Weed! Enjoy!
Every person taking a side in the current LMG situation should watch this video.
This aged like a fine wine.
Linus needs to listen to his own words. He said that LTT and LMG has grown to be larger than just him. He needs to hire HR/PR and stand back from PR stuff if he is going to do T-shirts like that and argue on Twitter.
Not hating LTT but LMG is a company that people rely on for their salary and what Linus does affects them too.
Speaking the truth, amen.
Turning LTT/LMG into a standard PR customer facing corporate front instead of what their audience wants and expects would do far more damage to those livelihoods than any possible bad looks from Linus, imo.
Yeah, if he says that LMG is larger than him, then he shouldn't also take any criticisms towards LMG as a personal attack. Let the employees (like Nick) deal with the issue.
Being the owner and CEO it is perfectly fine if he keeps representing the company personally, but for the good of the company I do think that he needs some advice on how not to yolo its PR, because it might hurt LMG in the long run. Not so long ago he was ranting about Elon Musk doing the exact same thing as well.
Why he made 100,000+ on the shirts... the backpacks are sold out LTT is making more money now then ever before.... why would he change anything... because of a few people with loud voice online critics. people wouldnt watch linus if he wasnt linus... if it was all PR robot speak no one would watch....
I hadn't noticed Luke's reactions and counters to Linus, this is quite an eye opener. Good job GN pointing out the rights and wrongs even on your fellow media!
It would seem Linus even missed most of it.. Too blinded by "im right, your wrong, im your boss Ego"
Bless Luke. He's always been one of my favorite guys over on LTT.
Linus loves to be hyperbolic to be entertaining and get views. Luke is usually the voice of reason that tries to rein him in.
Yeah I mean linus stumbles quite a lot, and does so in public, he needs his partners to be knocked back.
@@Markus-zb5zd He is not his partner, he is his employee, you can see how Linus literally ignored everything Luke tried to say.
Linus didn't learn anything from the backpack issue.
Y'know, coming back to this and finding out that GN communicated to LMG/LTT about coverage about a full year before... well... what happens in August 2023 (dating for future reference) kinda really shows GN's consistency here. In hindsight, this statement kinda shows that Linus should never have expected the whole "personal connections" "message us first" kinda stuff when GN does a video on them.
Poor Luke looked so uncomfortable the entire time. He knew where this was going
I'm 100% there were meetings after every Wan show about this.
Linus is no longer just a content creator on CZcams, he is now making money by selling products and merchandise at premium prices so they SHOULD be treated like any other company and be held accountable to every bad decision!
Doesn't most tech youtubers sell mech.. I have a GN mouse mat so isn't Steve being a bit hypocritical on this point.
@@grumpyratt2163 I'm sure Steve has no problem with other outlets expressing criticism if it's due.
At premium prices is a key point. Their products are not cheap by any means. Most CZcamsr merch is far cheaper, albeit likely lower quality. Good to see fair coverage of LMG.
Completely agree. It's a "geek" lifestyle brand now basically.
@@grumpyratt2163 GN has always had appropriate warranties (and never implied warranties and later rolled them back legally). Nothing hypocritical here.
Linus starting his "You either die a hero or live long enough to see yourself become the villain" arc
100%. He has been slowly headed this way for a while. He's rich, the CEO of a successful corp and probably the biggest tech youtuber. And not even Luke dares call him out
Yeah, won't mention specifics because we all have different opinions on different things. However Linus have come out with a lot of tone deaf and myopic statements in the past. I like LTT and I think they produce a lot of good content, but Linus really puts his foot in his mouth on occasion and it happens more and more often nowadays.
I think It is evident Linus has slipped away from the position he started with as half layman, half industry insider and have more or less entirely gone corporate. However Linus obviously still think of himself as the layman representative and doesn't seem to realize how far his perspective has shifted over time. He does talk about recognizing the company and what it means in many ways, but it's usually about obligations and things like financials, business decisions and such, the fact is his entire perspective on the industry has changed drastically not just his obligations seems to escape him.
@@cdreid9999 Luke literally called him out in this instance
@@terribletimes902 with a lot of hesitation. It was cringe to watch..
And he continues it
This is some good foreshadowing
I really appreciate Luke speaking up. It can be hard to disagree with your boss so starkly. Linus ain't a bad guy, but Luke is the one who has his finger on the pulse of their community on this one.
Linus *wasn't* a bad guy. Whether that's still true now remains to be seen. If he can't walk back his ego-driven, objectively ignorant and hurtful statements, he has well and truly earned "bad guy" status.
I imagine there was a lot more said off camera there. He was clearly holding back on stream, but it's not very professional to straight up argue with your boss in front of an audience.
@@chrispostle3871 Most definitely, Luke will have had frank words with Linus and that's a testament to their solid friendship. Yes, I know I'm a little late on this - took a break from the internet for awhile as it's good to detox away from the despair floating around on the web these days.
@@Joel-st5uw The thing is you will label him a bad guy for this but nothing will change. You probably give Jeff Bazos the same label and probably still order off of Amazon. Regardless of how people hold it, it's still just merch. In house or out sourced doesn't matter. There are people like Mr Beast that sell way more merch with no warranty and only refund defective products or un opened. People will look past it because of the amount of money he gives away but it's all a write off and makes a lot of money. People will always look past certain things but what ever will always happen.
@@1WithTheDark You're right, nothing will change as a result of *me* labeling him a bad guy, but if enough of his audience demands better, he *might* just walk it back and do the right thing. Big "might" (I'm not holding my breath), so in the mean time I will continue to boycott his content and encourage others to do the same. Not because I have faith in him, but because I believe that change *can happen* if enough people want it.
Man, Linus is so incredibly lucky to have a guy like Luke sitting at the table with him with the backbone to continue to talk back at their (ex?) boss when he thinks that Linus is doing something clearly wrong and becoming just another bad media figure.
I've seen plenty of very lucrative companies go toxic & eventually fail because the CEOs got rid of their Lukes & replaced them with boneless Yesmen and eventually lost their soul or had their CEOs made hilariously bad decisions uncontested wich ended killing the whole company.
Go Luke!
I knew Linus had an ego but sheesh... To boil it all down, he feels insulted that people won't take his personal word, which he believes is backed up by his own personal high demands for quality in everything, as everything we need to trust his product. Luke tried really hard to reign Linus in on this but, Linus took such personal offense to it all.
In fact Luke was being a really good friend AND employee by objecting to Linus' stance. I'm not sure how it works in Canada but, such broad oral commitments in the States can be used legally. Actually getting Linus to extend a limited lifetime warranty covers both Linus, LMG and his consumers.
Linus was a moron and Luke tried his best to help.
@@actschp1 Linus's stance that "it doesn't matter what the warranty is in writing because some companies lie and don't follow through with it so i'm not going to bother to make one" just made no goddamn sense.
It's almost like Linus has mentioned multiple times that "These are my employees/friends." AKA people that are there with him because he pays them.
@@BassRacerx why though? Because when it comes down to it, he has a point. If they wanted to get out of the written warranty, they easily could. In the end, you have to trust the company you're buying from, warranty or not. It still doesn't bode well if they don't want to write it down. But they now did.
Even if the shirt was requested by 'fans', it still would show a bit of sense to think if it's 'tasteful' or not. You shouldn't do anything 'you find funny' or 'requested by fans'. Like GN says, it's hurtful to people trying to voice real concerns. And that means you're not listening.
You want to be a good, trustful company... you listen to concerns and complaints. Even if they are the minority. You may not agree, and you can address that... but don't do it in a twitter post, and don't do it with a t-shirt...
I wonder how many of the other staff we see,Riley, Jake, Sarah, Anthony, etc. ,have become yesmen and who have held their ground and pushed back
9:18 "Man, The number of people that I feel like thought that we would be willing to tarnish our reputation over like 250 bucks"
"Man, I'll show those losers. I'll TOTALLY destroy our reputation over 100 bucks!"
LMG needs Luke far more than Luke needs LMG. He could go solo and be trusted for the way he's calling Linus out
Thank you for announcing AMD's announcement of their announcement of their launch date. Great news! Back to you Steve!
😂
Absolutely! Thanks, Steve!👍
Your comment is why CZcams should have a haha reaction too
You can literally see it!
Thank you for announcing GN's announcement of AMD's announcement of their announcement of their launch date. Great news! Back to you @Mikey P !
I am glad Luke saw the problem and wasn't afraid to show his disdain .
You could tell he just wanted to openly berate him but stopped himself since it was live. Linus is just a petulant child at this point
@@erichall090909 Yup, felt bad for Luke during the Livestream, probably saw his friend/partner/boss change drastically at the moment
This video has aged beautifully
I would love to see a gn sit down interview with Linus on this issue. Didn't know I wanted that till I saw this coverage.
I feel Luke is the only one of the OGs, that still works at LMG, that can understand what’s going on and why everyone’s pissed.
Dethatching himself from the daily LTT operations and focusing on Floatplane gave him much needed distance from a certain corporate culture. Probably by design...
I'm still not sure why everyone is up in arms. You can either look at the sale page and see no official warranty and not buy the backpack.... or you can lean on whatever good will Linus/LTT the personality/brand have with you and buy the product anyway. There's no false marketing (or maybe minimal if you want to talk about the short circuit video). I don't want to be the odd one out, but I 100% see Linus' perspective on the whole situation. Maybe it would be better if he had someone in between himself and the public, but I wouldn't like that at all. I prefer hearing exactly (well, as exact as possible), what the leadership of a company thinks.
@@jarretta2656 You only say that because you don't see the legal implications of the situation as a business. If it was an easy as you think it is to just agree to an emotional rant about "why don't you guys just trust me, my feelings are hurt" then why would he eventually put a paper backed warranty? Because they could've faced a public lawsuit. It's all about business and for a CEO who talks about always keeping in line with business principles so he never risks his fortune, it was just pure arrogance and cheap attitude to deny a written warranty on a product and then mock his own community who disagreed with it and make even more money.
Since when is shaming your community and profiting from it ethical behavior? I suppose you also agree with that? Just get back into reality there fanboy.
@@jarretta2656 the way this ACTUALLY started that Linus is trying to steer away from is that someone asked why there wasn't a warranty, and Linus EXPLICILTY STATED he didn't want to be legally held to his "just trust me, we'll make it right" promise. THAT is why people were mad, and THAT is what Luke kept referring to without outright stating it in the aftermath.
@@torvich433 No, they cannot be legally held to a warranty not presented at POS with the product. I'm not sure how you think a court would uphold "trust me bro". The statement "trust me bro" is only a warranty inasmuch as you think LTT is a stand-up company. This is my point - if there's not any Additional Warranty above what They Are Required By Law to adhere to, just don't buy the product. A fanboy would buy the product without checking the warranty. A discerning buyer would consider if they need an additional warranty and if they feel they need one.
Wow, this was extremely professional. Congrats Steve on balancing the personal and professional aspects of the relationship with Linus. Mad respect for GN and Luke, who stood up and approached this spot on.
Luke trying to confront Linus without being able to directly challenge him kinda hurt to watch. He clearly had some valuable insight, but if he pushed his opinion he risks alienating himself from Linus and losing the company he worked to build for so long. Because it's not just Linus's company, despite what the law says. He didn't build it alone, and without Luke it wouldn't be a fraction of what it is. It's just as much Luke's company as it is Linus's. When a company grows beyond "small business" there needs to be some division of ownership among everyone who made it what it is, because entrepreneurs pretending their farts smell like petunias and they did everything with no help fucking SICKENS me.
@@vyvianalcott1681 honestly in the early days I watched mostly for Luke's takes on things. It's sad that he's relegated to wan show now.
Linus has enough money to buy in the resource he wants - like the power supply tester recently unveiled.
It would have been good to have seen a review the following day highlighting the differences between a 'goo'd' and 'bad' power supply - also interesting to know if it can catch the same defects which Steve and Patrick highlighted earlier this year.
@@sleepwalking117 Guys Luke IS NOT IN LMG he's the head of Floatplane.
@@Galf506 which is a subsiduary of LMG, but yes. Luke's not relegated to anything, he's a busy boss.
Oh man I cherish GN so damn much for so many different reasons.
As a long time gamer and PC builder I've come to realize just how much our industry, like so many others are void of, or lacking significant integrity and ethics. GN has always been such a breath of fresh air amongst the chaos of anti-consumer bullshit. Thank you so much Steve and friends for all the years of fair, truthful and unbiased info as well as the significant changes you've made/are making in the industry 💙💙💙
9:39 if this t shirt sold as well as Linus claims it has undertones of a a highly populist group in their community.
The Linus/Luke interaction was painful to watch.
I appreciate GN taking the behavior seriously and maintaining its integrity. Proud to be a patron.
It felt like Luke was dancing on eggs not to be too harsh/explicit on stream. What the viewers problem were.
Linus needs Luke to do his PR. This whole situation has shown how big of an ego Linus has and how insecure he is about it.
Agreed. Linus has demonstrated he is increasingly out of touch with the general public. Not giving a damn about consumer guarantees and warranty is rich man speak. He would just replace whatever is broken, brand new, who cares.
Yeah, I feel like he hides a lot of immaturity behind him just "joking around" but the larger they get the less that plays. Maybe it's just me, but at a certain point the optics of things like having your employees move and set up your new huge house while you tour their apartments and bust their stones about things they took from the office stops being funny or endearing.
His ego has always rubbed me the wrong way. Then often his actual lack of knowledge on technical things he does videos on (esp servers) seems to be the example of his head got too big while perfectly demostrating the dunning-kruger effect.
Linus used to be likable way back when he first started, but now his company is large and he doesn't care about his image, just profits. When you watch his videos, there are segways and the video is peppered with ads and sponsorships. I've stopped watching his videos, and prefer GN
You can tell he is losing touch with reality, as so often happens when people become rich and successful.
"And maybe there's a lot of childish and petty people out there." You have to hand it to Linus. They know their audience.
Big fan of this channel and your content. Understand what you're saying about the change, but also want to say how much I appreciate the extensive timestamp-ing you all do so I can skip forward and keep living a very happy Linus-Free existence.
Linus has a history of responding to the lowest hanging criticism instead of the most substantive criticism.
Thats the way to not have a discussion you dont want to have. Ridicule the criticism and move on. Kinda sad.
@@tarelsun4025 is it? What does he owe your expectations again? The outcome here is viewership and sales. This might or might not be an inflection point for both - time will tell that. Leave his eco system. Inform others. See how much they actually care.
@@noodleiv Shit take.
@@Redslayer86 Very compelling. Tell me more of your acute business sense on a product you were never going to buy in the first place.
Luke is just 100% on point, Linus is a personality and needs reeling back sometimes. He mentions this specifically often saying Yvonne reels him in financially and I think Luke often reels him in publicly. It is an entertaining process to watch as well.
@Lycanthrope one day Linus will find out Luke owns something he didn't notice- a good chunk of his audience.
@@mandowarrior123 Definetly have more respect for him than linus
@@mandowarrior123 Well, the way I view it, Luke and Linus is like the Top Gear trio (Clarkson, May and Hammond) just in a duo form.
What that basically means, they do better together than they do as separate entities, but there are a few cases where the boss needs to not play his trump card and this is one of them.
@@CMDRSweeper Don't ever compare Linus to the greatness that is Clarkson, May, and Hammond. That trio has never been insulted this poorly before (besides their own insults at each other ofc)
@@Real_MisterSir Too late, already did :D as I haven't seen any other better meshing trio of people and that have realized that they together are better than a sum of their individual parts.
mad respect for your business ethics GN, its rare thing in this age.
Steve and the whole GN team repeatedly prove that our respect and trust are in the best place.
Stabs for clicks.
"Maybe there is a lot of childish and petty people out there. And Thats okay" is such a good Response to being countered live by your Boss.
I know Luke is Working very long with Linus so it isnt big Deal for them but damn to be able to stand your ground live on camera - feels impressive.
Especially since everyone Else, including GN, has to be very careful with Linus to avoid getting harassed by lmg Fan groups (to be clear - not their fault they are so big that they have Fans who will go too far, but they still do have them).
linus fans are basically the console peasants of yesteryears
@@damasterpiece08 Definitely a highly mature response towards those you mock, putting you above them!
Not.
What you just said helps nobody in becoming more sensible.
Fans are Fans. A portion of any fan base will have drank the Kool-Aid, and will be incredibly loud about it. Still, its sad to see that LMG has gone corporate. True, it is their own flavor, but just like the Tesla or Apple fans, the fact that the Kool-Aid has been consumed plain to see.
What bothers me is that Linus doesn’t seem to listen to people who obviously are close to him or he (at least has said previously) respects the opinion of.
Luke goes pretty hard at him. GN covers it but he never for a second seems to second guess whether he’s in the right here. Hell, even the the warranty seems to come more out of spite than anything else
@@i0ushephf Well you can tell what type of person Linus is by the majority of the content he is involved in. Most are basically saying "look how much I have and used some of it to buy this! Did I mention I have a lot of money? MONEY!"
He is basically the Mr. Krabs of CZcams tech people now.
I’ll just be another drop in the comments section but I think GN has taken a great stance on the LMG situation. Really good info in this one for me as a casual follower of the space. I think it’s great to point out just how big LTT is and draw a line in the CZcams sand to make the intentions and message clear. Well done to Steve and the team!
GN has taken their stand and I think a lot of people agree on how they operate. It is the same way I hope LTT is going with their new division in testing of products of other companies and as they hold others liable for their products and what they sell to us the consumers I hope and I am grateful there is someone else coming in that holds LTT liable for what they do and saying what they think of a situation and what can be done better about. Having various places where to source information is great because you can see a lot of opinions and make your own. While reading other comments you can see that people do care about these two groups, obviously one being larger than the other and how Linus sees himself and his company as different to other companies but at the end of the day we need someone to put them on the line and make them do right.
I do agree on this one by Steve though.
Sorry but your drop in the comments were detected!
@@dennisazurdia2638 I like that GN, in taking this stance, also acknowledged their own shortcomings in how they handled this situation the first time around. It was well done from GN. No snark, just a proper, adult explanation.
So this became relevant again
It didn't take Steve to report it for me to know Linus legit sucks as a person. I learned it shortly after he left that house thing they decided from. He just isn't a nice or genuine person.
It felt like Luke actually wanted to say a lot more this whole time, but he just doesn't think Linus is ever going to get it. And he would know as they are best friends. Luke clearly understood the complaints and disagreed heavily with Linus mocking those complaints at every turn like they are the bad guys - people who want to spend $250 plus shipping on their product.
Linus is still to this day acting smug about it.
He worded it in the way most likely to get through to him. And even called him childish in the end. As always if Luke ever goes his own way and I hear, i'll be there, but LTT has little to offer me when I know of their shady past.
@@mandowarrior123 Shady past?
You also need to hold back when you're live infront of thousands of people, these things are better said in private.
Doesn't mean Linus will get it if/when someone close to him talks to him about it.
@@mandowarrior123 shady past? x2
@@mandowarrior123 lol! “Shady past” is such bullshit.
That's a brutal clip of Linus trying to justify the shirt because of the money. He's grown out of touch over time but that clip is just on a whole other level. They won't risk tarnishing their reputation over a $250 backpack, but apparently they will over a $20 t-shirt. Much respect to Luke.
shirt was funny and i was fine but it was how he talked about it after Luke asked about the shirt when he found out about it. If he had just said "yeah we made it as a joke per viewer requests with a limited release" and i think people would of been fine with it.
I don't think the money was even his point, I think he was just pointing out that people liked the shirt and happened to express it in a way that can be misconstrued. I can sympathize with Linus here because I do similar things all the time and people tend to misinterpret things that for me were innocuous.
@@TheFeelTrainThat's fair, but it doesn't change the fact that GN is correct in concluding he missed the point. Just because your fans supported your troll doesn't make it any less of a troll. In fairness to Linus, this is why at a certain point company leadership tends to hand off public relations to someone else.
Im a HUGE LTT fan, bought the backpack and I will be buying the screwdriver. Been watching GN for a long time as well. Steve summed up all my thoughts on the whole debacle perfectly. Linus isn’t looking at it correctly. I’m glad Gamer’s Nexus will be taking an objective stance on LTT from here on out, that’s how things get better. Maybe I need to pick up some GN merch as well. Keep being awesome GN!
I don't expect linus to respect his audience when their audience doesn't even respect themselves. LTT fans will bend over backwards for their parasocial relationships with linus
Linus: “I don’t wanna sound out of touch…”
That ship sailed a loooong time ago, bud.
Ya, when he started making videos of the work on his mansion so he could write it off for his business. Just stank of the youtuber Lamborghini flex. Dude is a business like no other.
Nailed it.......the ego....at least Luke keeps it real.
Yea Linus is an arrogant little sucker these days. He's astoundingly out of touch with the average consumer these days (he didn't used to be).
i have the strongest feeling like if this behavior continues, luke is just gonna outright leave and do his own thing. I wouldnt blame him. Being right hand man to a guy like linus has to be more and more soulcrushing by the day.
@@Akkbar21 that was the moment I checked out as well, haha. It was just too much.
man this still gives me tons of respect for Luke, he stayed true to himself, he also still seems to life a moderate lifestyle like before!
So AMD is skipping 6000 desktop?
I'm glad about the change, LMG is a huge company with multiple reporting channels, they're like an entire TV Network and now have a sizeable stack of merchandise not limited to fan articles
Edit: I'm sure it was a tough decision, but it is the right one.
Edit2: Ryzen 3000 was desktop/mobile, 4000 was desktop/mobile, 5000 was desktop/mobile, 6000 seems mobile only so far..., 7000 will be AM5 and desktop so far.
If you want to use Zen architecture as reference then ohh boi do I have news for you, it's all over the place not tied to Ryzen Series numbers...
So stop talking shit and claim you know anything until you've read pages of stuff about this, even GN doesn't cover parts like 4000 desktop APUs or the entire mobile lineup.
I wonder if the 7000 series is to align all of the desktop/mobile cpus and video card numbers to the same series?
I thought the odd numbers were for desktop. (Ryzen 3000, 5000, 7000) and the even numbers were 'mobile' but I looked up the whole product line and I'm super wrong. 🤣
This is why hes called computer jesus
@@AuxxZillary Ryzen 2000 was Desktop. IE 2700x
They let 4000 and 6000 be mobile only, imo is to line up their numbers with Radeon. Especially for zen 4 and RDNA 3, where AMD is really confident they could challenge the top performance crown on both side.
Oh man... I was on a vacation, so I missed the announcement of the announcement's announcements, but got back in time to not only hear Steve's annunciation of the announcement of the announcement's announcements, but also his annotations on the actual announcement's announcements.
I think Linus has lost the plot... As my grandad would say, "he's gotten too big for his britches." As always, I appreciate the honesty and frankness that GN brings to the table.
Oh the drama…
Lost the plot is a bit of an exaggeration.
Linus really tries hard and prides himself on building a level of trust with his community. I honestly don't blame him for feeling a little hurt personally when he places such a large value on this trust and transparency. He clearly had an immense amount of pride and confidence in the backpack and it's quality. Of course, there was a little bit of emotional overreaction from him because of the community backlash. Shit, I can't say I'd have reacted any different.
All we can do is hope that he and the business learns, matures and progresses as a result. No company or person is at all perfect. He keeps Luke around for a reason.
@@jackschofield7308 Linus isn't your friend. He's a business owner. He will always put his company first over the community. The wording in the new warranty already contradicts the blanket statement of "We will take care of it %100). Thats fine, but that's why its important as a company to have official documents letting the consumer know where they stand. This is a good experience for LMG to know how they are actually perceived in the community and to not get the manufacturer/consumer relationship twisted.
@@CP110 Something a lot of people who take your stance don't understand is that Linus' company _is_ his community. Without his community, he's out of business. Taking care of his community is taking care of his business.
@@kaldo_kaldo Fair points, however it's not a really good sign when a company releases a product effectively mocking the situation and openly focusing on the sales numbers. Sure, there are die hard followers that will buy anything Linus releases but to maintain a viable business. You do have to grow organically and that only occurs by building trust of consumers beyond your traditional audiences. As the latter is not infinite - it's finite and that's why most youtubers sell Merch as you need to diversify income streams and not solely rely on ad revenue for example. Gamers Nexus for example, by selling hardware toolkits they also pull in buiiders, construction workers, mechanics etc looking for high quality tool kits. These folks are reached by word of mouth or proximity to someone who watchers their content or a tools hardware channel reviewing their products etc. Word mouth is *the* most valuable form of marketing and social media is a massive amplifier of word of mouth marketing.
As a fan of both GN and LTT, the first section of the video kind of hit me like a train. Not only did further increase my respect and trust of Steve and team at GN, but it also made me pause and think about the controversy and the T-Shirt. I thought the shirt was a little humorous, and just a tongue and cheek joke at the way Linus does thing. I mean, the guy has a literal meme face being sold on merchandise. But when Steve brought up the Artesian incident, it completely shut me down to think.
No, it absolutely isnt fair to be "mocking" a concern or complaint from someone regarding a product or transaction.
Thats how you know GN is something special. When they can make you think and reflect on something that is deeper than you actually think, even if you participated in "filling in the hole".
I am on both sides of this one- I get Linus doing it for a joke, but I also get why it is in poor taste
The Artesian Builds comparison doesn't seem quite analogous, since the actions there caused real harm to their customers and employees, while here there's no such harm assuming warrantee repairs are honored. And given they are going to have a written warrantee after all, the humor of the shirt is perhaps self-deprecating as much as anything, though such humor has an inherent risk of being taken the wrong way.
Totally on board with the journalistic tone shift towards LMG. Don't think anyone will object to that.
But as someone who has watched both GN's coverage and all of the WAN shows referenced I still don't quite agree with Steve's position in regard to the shirt. At the end of the day it's a joke. Not everyone has to find every joke funny, and that's fine. It _is_ subjective. If you think it's in poor taste then of course, it's fair to say as much and not support the decision, stance, and product. And if enough people feel the same way then they wouldn't have sold many of the shirts and would think twice about rolling out a similar product in the future.
I don't disagree with you, I think what GN is doing is great. However, one has to admit comparing LTT to Artesian is a bit of a stretch. LTT didn't provide a written warranty on a product that hadn't shown any signifiant issues and wasn't yet generally available, Artesian actually went bankrupt and people were stuck losing thousands of dollars per person not to mention the drama prior to that. I would categorize those two things into different categories. As far as we know there were zero dollars actually lost by a customer due to the initial lack of warranty so in that particular case I actually dont really have an issue with the t-shirt, I think it was genuinely a tongue in cheek move. if there were customers that had a financial impact form this I wouldn't be saying that.
@@Colifin I agree with your sentiment on the whole 'No one has to find a joke funny,' but it was more than just that in that WAN show clip. The way that Linus was so focused on the MONEY aspect of that shirt, and how much money he made compared to the amount of people who disagreed with the creation of said item, is what really made me disappointed in Linus.
Huge respect for Luke, it takes big balls to stood up the way he did.
100%
Maybe, but it's not like Linus is going to fire one of his most important employees. He's essentially an unofficial partner at this point.
@@Neonmirrorblack "Maybe, but it's not like Linus is going to fire one of his most important employees" - You clearly don't see how incredibly huge Linus' ego is.
@@Neonmirrorblack he being an unofficial partner after so many years says volumes about the way Linus operates
Right but he had to basically had to tiptoe around Linus most of the time while trying to disagree with him. So I respect Luke for speaking up at all, but you can tell that even he as a little afraid to voice his opinion fully to not piss off Linus.
Thanks, Steve, for the announcement about the announcement of the announcement.
As someone heading a company in a mostly unrelated industry, I've learned an incredible amount about what to do and not to do by following GN, LTT, and others and how they respond to internal and external controversy. I hate to say it but I've got the popcorn out here, I am extremely interested to see what happens next. I normally don't read comments (or write them) but I'd say 90% of the speculation in these comments (in both directions) holds some truth, and that's really interesting to me. We have a psuedo-friendly David and Goliath thing here and perception is a very powerful thing. 🍿🍿🍿
Watching Linus through all this, it feels like he's reacting from a place of ego, as in "they should just trust me", instead of seeing it from customers perspective and perhaps the best PR/legal sensibility. The shirt feels like further evidence of him being annoyed that people don't "just trust him without limits".
But isn't the shirt also a little like "hey, I know iam wrong and I even make a joke out of it"?
Idk
@@heni63 yeah, it's like he is insulting his customers that really concerned about the warranty coverage of their own products.
I don't know man, IMO Linus needs reality checks these days.
Even if you trust him, as I do generally, that's still completely missing the point. Trust should not enter a retail purchase. All details and warranties should *always* be explicit, whether you trust a guy or not.
t-shirt was due to someone asking for that on Twitter, and it solid Like fresh buns
@@tnaxpw That doesn’t mean it was right - there will always be stupidly trusting fanboys, and besides that, those who like “hot takes” and similar. What the sales don’t tell Linus is how many it drove away from the brand, or fundamentally changed their perception of him. I think it was really harmful to his “brand”
He ultimately was mocking a subset of his audience, and worse, actually capitalised on it by turning that mockery into a product. Gross 🤢
Love seeing Steve and GN sticking to being a stand up crew. I don’t buy a lot of merch, but next time I do it will be from GN. Your team produces such detailed, well founded, and needed information.
And I’m a lawyer - this isn’t my professional space - but you make things so accessible that even someone like me can 1) understand and 2) use the information.
Keep at it and thank you.
8:43 Props to Luke but as usual he gets shut down by Linus. Linus is so cringe about the t-shirt. And Luke was right about why people were mad about the backpack warranty, yet Linus of course needs to say there are "multiple reasons why they were mad" like ffs Linus just have some god damn humility and admit Luke is right for once.
Linus can't just create a company and think that he's still running a CZcams channel which is what he seems to be doing with all these issues about warranties and bad data.
Honestly, I can't believe Luke stays. Every time I watch the WAN show, I can see that Luke is his handler and I wonder what keeps him from getting exhausted by Linus. From experience, managing the childish outbursts of a fragile ego of someone in a potentially asymmetrical power relationship in the workplace, who is also something of a friend, can be quite draining and exasperating.
@@brendanfalvy1281 Yeah for sure. Friends should listen to one another but I feel like Linus dictates everything in their friendship.