CX Quick Take: Creating simple but powerful ideas that will resonate with customers

Host Mark Slatin talks with Megan Burns of Experience Enterprises about creating simple but powerful ideas that will resonate with customers on the latest episode of The Delighted Customers with Mark Slatin #podcast.
In this episode, host Mark Slayton welcomes back guest Megan Burns to the Delighted Customers Podcast. Megan, with over 20 years of experience, specializes in helping B2B companies grow by prioritizing customer needs. The episode also features an announcement for the Trusted Guide Roadmap Masterclass for CX leaders seeking executive buy-in and deeper CX insights. Visit EmpoweredCX.com to learn more and access tools and templates to enhance your CX roadmap.
#CX #customerexperience #customerloyalty #customerservice #CXstrategy #CXPA #NPS #CSAT #customers #EX #employeeexperience #employeeengagement #customercentricity #CXleadership #customerservicetraining #customerexperiencemanagement #employeeexperience
According to a Bain Consulting study, 80% of CEOs believe their companies deliver a superior customer experience but only 8% of their customers agree. Host Mark Slatin talks to guests with a wide range of expertise, who share meaningful insights and wisdom to help you close that gap. The show gives you practical tips, proven frameworks, and shares ways to help you delight YOUR customers.

[@user-gj5jc9in8y]

It's great to see a focus on both customer needs and executive buy-in in this episode

[@user-ne5mf3by1h]

The mention of tools and templates to enhance CX roadmap is intriguing, can't wait to explore more

[@user-kd1yc9mt2d]

Employee experience is often overlooked, glad to see it mentioned in the keywords for this podcast episode

[@ibrahimmuazzen8655]

The Trusted Guide Roadmap Masterclass sounds like a valuable resource for CX leaders, excited to learn more

[@mdmahdihasankhan3481]

Customer experience is crucial for business success, can't wait to hear the insights from this podcast episode

[@tanimanjum8841]

This episode sounds really interesting, looking forward to hearing about creating powerful ideas for customers

[@user-sn2ij4bn9f]

I'm always looking for ways to enhance CX strategy, this podcast seems like a great resource for that

[@verinad3930]

Looking forward to some practical tips and insights on improving customer service from this podcast

[@GalaxyAvenger-kb7if]

#CX #customerexperience #customerloyalty - key topics that I'm interested in, this podcast seems to cover them all

[@AsaRickygistblog]

Megan Burns seems like a seasoned professional with lots of knowledge to share about BB growth strategies