How To Talk ANYONE Into Doing ANYTHING (Seriously!) With Chris Voss | Salesman Podcast
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- čas přidán 27. 04. 2024
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Chris Voss is an ex FBI hostage negotiator that knows how to get people to do what he says.
In this episode Chris shares some seemingly counter intuitive techniques to talk anyone into doing anything.
Come into this one with your moral compass in hand as you’ll be needing it.
Watch our previous episode here - • FBI Negotiation Secret...
If you're reading getting to yes, want to understand Chris Voss negotiation skills, want to know more about the black sawn group or just want to learn more about The Salesman Podcast then stay tuned as this episode is an epic one!
Also check out this interview if you've also seen the one with The School of Greatness, his book never split the difference or company the black swan group. - Zábava
I was just reading "How to Win Friends and Influence People" and this is EXACTLY what the chapter I was reading is talking about. You have "validate" the opinions of someone you want to influence FIRST, before you can actually start to introduce them to new ideas, products, etc.
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It seems like you enjoyed the part about validating the opinions of others
@@roberthiggins2252 seems like it.
I absolutely love that you asked questions, and then let him talk. He almost seemed a bit off guard by it, and it was really refreshing to fully hear some of his points without interruptions. Thanks for that
If your refreshed by talking❌
haha emailed a guy (with the "are you over this ...xxx") I have been chasing for 4 months to sign a distributor agreement. WITHIN 8 minutes I had an apology for non response and a date for delivery of the agreement. TY Chris
I just sent a text to a client with the line "Have you given up on this project ? Should I not continue you to present opportunities?" He responded in less than One minute-- NO.
Thank you Chris!!!!
18:05 The why is that making someone feel understood and listened to is hardly a bad thing. That goes for all social interactions. Carnegie talks about this in How to win friends and influence people. Genuinely listening to people and seeing things the way they do is the most powerful conversational lubricant out there (I’d argue)
Never be so sure of what you want, that you wouldn't want to take something better!!
If you've ever been in sales then what Chris is saying makes PERFECT sense!
I used the "Did you give up?" email yesterday to prompt a client who had gone silent for three months. He responded with an apology and, although the deal is dead, at least I can use my time more efficiently on other things in my business pipeline. Great stuff. Thanks!!
*when you invest your buying a day you don't have to work*
Starting early is the best way of getting ahead to build wealth,investing remains the priority. Forex trading has plenty of opportunities to earn a decent payout, with the right skills and proper understanding of how the market works
@@michaellukes9855 I agree with you, I had a friend in the office who lived well but never had an investment, unfortunately his job ended so he went from living well to surviving
The market is profiting ifyou are using really a
good broker or account manager to help out
with trades or provide signals
But I don't know why people remain poor due to ignorance
I'm not a sales person, I'm trying to learn to convince someone into changing their mind about a decision that's had negative consequence for me. Soo I'm trying to learn how I can change their mind.
Me too
Live the fact he mentions appreciation. That’s clearly huge. Clearly. It’s about energy. And then his last answer, is, step back, and encourage it from them, don’t go after it. It’s not passive, but yeah let it come.
Just sent this to my sons. Both in sales. I realize, after hearing this, that my success in sales was partially because I unconsciously used these techniques. It took me 7 years of trial and error to learn some of this stuff.
So I were asleep?
It took you time,if this is a fact,are you not ashamed of yourself,fool🆘💹
Your comment suggests you don't learn quickly,if at all,fool❌⚠️💥⛔
@Ron Stash
Ignore the Trolls!!
They are having to use these videos, whereas you learned from Experience!!
Well done!! AX
"They can't talk themselves into the deal if you are talking"
some of the best questions ever Chris has been asked on a interview - congrats!
Will, love your podcast, you always ask the best questions. Keep it up!
Leading them to a “thats right” is called a POSITIVE FEEDBACK LOOP
Also a form of reverse psychology in some circumstances
Vos is always pure gold
Much of this information originates from the author of "Influence," by Robert Cialdini (pronounced Chilldini) written in the 80's and just updated.
He did his own experiments and discovered this research, unlike the majority of authors who use his work.
Also great to read "How to think like a Freak,' the authors from Freakonomics.
Fabulous research.
Five years later still timeless advice
“Never be mean to someone who can hurt you by doing nothing.” I think how people treat people (who are not direct facilitators of what they are doing) speaks volumes about that person.
That’s really interesting but it doesn’t make any sense to me?
Are you talking about the same thing is “kill them with kindness”?
@@tronlady1 he talks about this at 20:46 in the video, the way I understood this is if you are looking for engagement or a positive emotional response from someone (in order to resolve a conflict, or sell them a product or close a deal, etc), if they do nothing, you didn’t accomplish your goal. Particularly if it’s someone like a receptionist who may not be directly involved in the situation, but that person, by doing nothing ( because you were unkind to them) now doesn’t let someone know you stopped by, doesn’t pass along your business card or info to the right person) can hurt you by reducing your chance of getting the meeting, etc. At least that’s how I took it, maybe you want to ask Chris 😉
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@@othmane-mezian👊
"When barriers are identified, they seem to almost disappear, leaving the positive side to function and allow it to take over"- well said.....I notice this all the time in my industry.....all about transparency and honesty. Great video!
+Chris Jones cheers Chris for the kind words. Glad you agree!
Just like the way I forced myself to read the covid travel restrictions rules, once I forced myself through it, it got accomplished.
Barriers are points of tension that could negatively impact a point of view that a person has had with you, bring it up to them and acknowledge their concerns and they will more likely see whatever else to be ‘clear’ even when they haven’t factored the whole deal yet. Emotional weakness.
I believe the way Chris has explained the relationship between appreciation and the fear response in the amygdala basically identifies the mechanism that the crowd doing the "create your own reality" stuff have fallen short on.
identify the barrier and it dissolves
Anyhow, However Chris describes applying the appreciation to the amygdala as a way to quite the negative part of it is something that every other video or tutorial on visualizations I have watched described but failed to do it effectively as Chris has done.
I realize this isnt a direct intention of Chris and I feel like there could be many people that could benefit from his amygdala talk that are searching for happiness and shit not just trying to close deals. You touched on it briefly in this video and I believe you should expand on it and get a thats right from a additonal few
I am just taking a moment to make known that I have made this connection and I believe it to be a huge breakthrough for my life.
Thanks for this video and thanks for Chris existing in the present moment.
keep up the Great Work
Great job interviewing and following up with more questions. It helped fill in some gaps I've had, especially with the "That's right" strategy.
+Chad Wyatt cheers! I'm glad you enjoyed the interview!
@@Jackgritty28 You ok bro?
"An ungrateful heart can't be happy"
I can't get enough Chris Boss knowledge. Keep it coming.
THIS IS GOLD - Chris Voss is awesome!!
brilliant - I'm implementing this now
Thank you for showing me how to be a better person through empathy and better communication.
Incredible video. I just went to Barnes and Nobles and purchased his book and I can't wait to read it. Thank you for the insight my friend
I love this host’s voice and energy! It is great for this format.
I do wish he would consolidate his questions. He tends to ask a questions as if giving a multiple choice test.
“What’s the first step?” and letting him answer, for example, has better flow than all of the footnotes and disclaimers.
Still, I am becoming a fan of Mr. Voss and this video provided good information.
Thank you
I like that you are very inquisitive. The questions you ask are the exact same thing I am asking so I know I will get as much information as possible watching your videos. Thank you!!!
Chris Voss completely amazing. As Always!
Excellent episode. Great questions with excellent content. Well done sir.
The power if "No" as it triggers a fear of loss in the other person. Ie. Have you giving up on love? Have you given up on your financial future?
Get them to say "Thsts Right" after using the power of no
After using the power of NO, could you explain?
Very insightful, thanks Will & Chris.
60% of the Time, It Works Every Time
LOL I thought exactly the same thing
Contradiction at its best
I think it depends how you do it. If you do it right you will get 💯
This is magical stuff... thank you!!!
You're welcome! Thanks for the comment.
Brilliant . . . of course, it's Chris Voss. I listened to his book three times in a row a couple years ago. I'm goint to read again. Best book! I love this channel---very grateful for it. I subbed :-)
Love listening to Mr Christopher Voss. He is brilliant and his EQ knowledge is off the map!
Thank you for this... I used the YES question my boss trained me to do when I did d2d sales. He called it the T-close.
I much prefer the Golden rule.
My grandmother taught me how to give and I liked the feeling I got when people appreciated it... Not many people did... It was like giving a rich man money.
No wonder there's some people I like without good reason. There are many people in my life that use the YES questions against me... This may help me with life against those who use this if they have negative intentions.
Thanks for giving.
This was amazing! Thank you.
Shalom Greetings! Thank you for your platform and doing this interview, Chris Voss is awesome!
Very, very good video. Amazing content and amazing guest.
Keep them coming!
+tha zuk thank you for the comment. It's messages like that which keep me going.
How to see the aura?
Great interview, Will! Much appreciated
this is so good, thank you
As someone who works as a "meter maid", I wanna try to explain what I think is the best approach when getting a ticket.
As Chris said, you need to show that you understand the other person. So how do you do that with a meter maid? You say something like: "Don't worry, I am not gonna argue with you or try and talk myself out. I realize you have a tough job with people yelling and arguing all the time and I understand that once you printed the ticket out, you can't undo it and I know it's not personal."
Best case scenario, she will disagree with you and tell you that she can still take it back, worst case scenario; if she really can't take it back she will agree with you and answer: "that's right!"
But now you showed that you understand her and even got her to agree with you, so now she is willing to help you as much as she can.
Emmanuel Goldstein ..... Spoken like a real Jew....
@@stephenjamesowen1180 Spoken like a real anti-semite... Though I am sure you're not, just like I am not Jewish...
Emmanuel Goldstein Isn’t Goldstein the subversive enemy of the Party in 1984?
Emmanuel Goldstein I disagree, unconstitutional to give a parking ticked. WTF especially if I catch you writing the ticket, let me go on my way!
Stephen James Owen GTF, Nazi !
Thanks for posting, I now have more insight for next time someone is trying to talk me into something I don’t want.
Awesome info thanks for the tips!
Wow! I literally just made a video on this same subject yesterday! Great minds think alike, the video was on Persuasion and getting what you want from Others!
*ACTIVE LISTENING!*
Just want to say thank you for what you do on educating people. It works
Awesome! Glad you're enjoying the content.
By the way I didn't just think this video was cool I have been using this material and it is actually working it is such a simple concept A Child could think it but it is so in-depth in truth and results
One of the best talks on CZcams
This is great content, cheers
read this book and it so rich. this podcast just makes it that much better
So pumped you enjoyed this episode :).
What book is it if you dont mind sharing?
Great episode! Love it!
I love finding this stuff, because i love teaching my kids how to navigate the world as it actually is. No sugarcoating! Kids can not function well today because some parents do no take the time out to provide them with rational guidance. And this leaves them to be more vulnerable in life to danger!!! So yes you are responsible for your child's poor choices. "oh well they are an adult and know better" Obviously they do not know better...... I wonder why that is....
Guys, this is pure genius!! From being single for years to getting a dream girl within' 3 videos in! Dead serious. Chris Voss... honestly thanks, men. Your the best. True story.
A dream girl wasn't because of this video,fool⛔
I hope you got some substance to back up the talk.
How?
Which Criss's tools you had used?
Good stuff! Very much worth the time.
18:03 because people desire to be understood and will trust those who understand what they want to provide it, hopefully that would be you
Many thanks Will for a great podcast, really enjoyed it. - Barry.
+Barry Hall Glad you enjoyed this one Barry :)
Newark ,NJ ?
Lol
My old hometown . It got to be a rough place .
Jaayyyzus! 11 min of powerful content, and 28 min of rambling, rambling questions. Rambling, rambling.
Great podcast! It gives different tactics to implement!
Thanks Nurkbek. Another episode is dropping shortly.
Love the out of the box ideas.
Powerful, thanks!
OMG. I've tried the first tactic and I got a response in under 5 minutes. Genius!
Awesome!
Love hearing Chris Voss. Was surprised to hear him mention how the amazing monumental temples in India (and Southeast Asia) have been built. By using threat, fear (religion) and slave labor, a ruler can only build geometric architecture, ie the Pyramids. To build works of art by artisans, you have to inspire them...talking someone into doing something you want is persuasion. Getting someone to dedicate ones entire life to a single art project requires INSPIRATION.
This is the best sales video i have ever watched. Ever!!!
This brings to mind something Gary Vaynerchuk said. "marketers ruin everything" in a few years these tactics will bring the same impulsive revulsion that late night TV ad tactics bring. Great content though.
Chris Voss is really onto something. How many times have been sales assaulted and just wanted out from the start? Get to "No" is brilliant, focus on the process is brilliant. These are things that shatter barriers separating people. You are safe with your "no" and I am good with that, now we can actually talk. I want to learn and practice this, not for personal gain, and that it will bring I am sure, but because I want to communicate with people instead of attempt to out talk them one time. I give this guy, salesman podcast guy credit for seeing the worth of Chris Voss. I will continue to watch to see if he is onto anything else. This is a trend, we will learn more about this, Voss knows a little known truth. That makes this a big deal.
+Roger Lindsley I'm glad you enjoyed the show :)
"I want to learn and practice this... ...because I want to communicate with people instead of attempt to out talk them one time."
This is something many other people should practice as well. I'm certainly guilty of reflexively attempting to out-logic people (often with objective success), but I do realize that 90% of the time, the other person may run out of rebuttals, but has not been convinced of anything I've said.
If you're looking for results you should be putting this into practice yourself. You can data collect all you want, but you will never know how it works for you unless you, yourself, put it to use. Go open Zillow.com and make a bunch of bogus offers on for sale buy owner houses. Or attempt to sell them a service to sell their houses. Anything will do that has no real world consequence, and you will get confirmation regardless if it's a yes or no on does it work.
The final rap battle in 8 Mile is a perfect example of this!...”here, tell these people somethin they don’t know about me”...😳🎤🤛🏽💥
I didn’t get hypothermia with my first try in negotiating for heating and hot water.
This is absolute gold
Great interviewer questions.
Excellent video!
Are the typos in the description intentional?
Great questions!
Awesome! Thanks!
Good interview
"that's right" moment.
such good content. thanks for putting this up
Awesome! Thank you for the feedback!
this potcast is awsome 😄
+Stefan trbojevic Glad you're enjoying it :)
An ad on this video used the "yes trap"
Chris, thanks. Great questions guys...
Glad you enjoyed the show!
Thanks for the important information have a wonderful day ❤
You are so welcome
Great videos
The various insights I got from reading the comments? Even better!
I listened to this video on my 1 hour commute to work, there is so much great information has been covered in this video.
I have been a Marine Corps recruiter, where is learned "the art of the deal" and so many items that are covered here were taught to me and the recruiters school in CA.
The psychology of the deal and the way the human brain can be triggered or "manipulated" is what interests me the most out of all the topics covered in the interview. Thanks, again for a great video with an amazing mentor!
+David Carter glad you enjoyed the show. You can download the show on all the podcast apps, that might be better for you to listen to whilst driving :).
Know what people's religion is.
Have you given up on .... (taking the white house back)?
Great podcast and great follow up to the last. Doesn't seem you always take on feedback from comments however, leaving them unlistened too. It would be worth putting Chris's or any others from other podcasts recommendations in the podcast notes so easy to follow up (provide value for us the listener). Thanks again
Hi Sam, this episode is pretty old now. We put out a new one most days (audio on iTunes) so I don't always have the physical time to go back over the old show notes.
I’ve heard two interviews with Voss and bought his book, reading the incident about the $10M negotiation; 3 times in 12 hours and it still blows my mind.
The logic he uses for negotiation is irrefutable.
Instant fan.
Can u provide a link for me?
@@johnbradley5236 ~ a link for what?
Chris Voss?
@@johnbradley5236 ~ just CZcams it
Any you hear will be awesome but the ones I heard were live. This was when he was going around the nation promoting his book several years back
I've been listening to you, Mr. Gaunt, and you son Brandon for a while now. I feel a bit awkward commenting on #salesmanpodcast 4 years after the fact..... But I really appreciate it and have shared this friends of mine around the Globe. Some of them Never heard of you..(sorry to make a long story..longer, Derek Gaunt said that in one of your videos 😂) my good buddy runs a Bond Hedge fund in Sydney, Australia...he picked up on it...Daintree Capital Management. He tried to to tell me that HE found out about you. Not So. I told him about you. Now Mark taking credit for "discovering" your wisdom. I told him about it.. Funny stuff.
I just sent that message and it worked!!!
Excellent!
I love that you are so Reithian
Great video. Thanks!
+Eduardo Prato Jaén you're welcome. Thanks for taking the time to comment.
+Eduardo Prato Jaén you're welcome. Thanks for taking the time to comment.
Thanx 4 the inter iew..helped fill in a few gaps
Oh, I forgot to say thanks for sharing the great interview with Chris Voss! Already have his book in my hands, just no time to chew through it!
You're welcome! Glad you enjoyed the show.
You do need to add 'almost' to the anyone and anything. Good podcast.
Amazing knowledge and such a priceless skill!
jesus man, this guy is fricken brilliant...got his book coming in a few day's
Superb!
Look at this picture - his mug right in the center of the Sun King's (Louis 14th) famous Hall of Mirrors. It tells you everything about his narcissism. (The Sun King thought that the world revolved around him like the planets around the sun)
Thank you for the details..
What about The Art of the deal?
Thanks for the information.
I can tell when I start listening whether the salesperson is set on conversion as the only option. I really love the Russ Rufino people.
Thank Chis Voss and mister unknown ;)
Awesome stuff!
Thanks!