Man, I really appreciate you and all the people like you that make these fix it videos. As a Mom with limited funds it makes all the difference. Besides the fact it's always better to fix something yourself vs pay to repair or replace.
FYi, I just found out a few months ago that LockTite now sells ($5 +/-) a clear, silicon, caulk suitable/safe for aquariums, etc. It has a vinegar smell to it and will stick permanently to about anything and is watertight and super tough (superior to regular silicon). Bought some at Home Depot to repair a leak in my chest waders. If you do not have something else already on hand (i.e. silicon, gutter sealant, etc.), and plan to seal the whole failing part (as I did in the video) I would recommend this as the preferred sealant for use on this fix. You could use this for the entire job or use JB Weld to glue the part in place and then completely seal with Silicon. Also, a couple of you have asked about what I mean by "roughing up" broken parts before gluing then together. What I mean is simply using sand paper to lightly roughen up the surfaces of each part. This removes any dirt/contaminants and provides for more micro surfaces for the glue to stick too. Thanks for watching and for all the positive posts. I'm glad so many of you have fixed your carpet cleaners, saved some money, and didn't throw it out and by a new one. BTW, this probably should have been a 3-4 minute video, but it sounds like for most of you the 10 minutes was worth your time.
Thanks for the video. Worked on my cleaner about a year ago but since has began to leak again. May have to do again but this time with 3M marine sealant I have for my boat. But I was wondering if you ever found out the name for this part?
I bought this unit 2 years ago. Decided to do spring cleaning. The water was draining onto the floor and I couldn't figure it out. I called Hoover to get a quote and was told Hoover does not make that part anymore. So I asked him for the part number. It's 440005353, Water Pump. I saw a gap on my WP and noticed 2 of the four screws were loose and the housing was pulling away from the body. Bought a brand new WP off of Amazon for $69 dollars. Got the Amazon Prime version and for the overnight shipping. I couldn't wait. Now if it leaks again I know to use sealant next time. I saw a tear down video on youtube by an authorized dealer where he said the water pump is known to be brittle and easily breaks. Go figure. So thanks for the tip.
Thanks for posting this video! I called Hoover customer service and they were no help other than offering a 15 % discount for me to purchase another carper cleaner from them! Checked my carpet cleaner after reviewing your video and low and behold the plastic piece you identified in the video was cracked. Now just waiting for my sealant to cure/dry so I can put back together and test for leaks.
Thank you so much for this video, it was so helpful. My machine had two broken screw posts, but I doubt I would have realized that was the problem without this video or located all the screws I needed to loosen. Your instructions were so easy to follow.
This was totally helpful. Thanks Shane! A couple of additional notes: I used a 1" putty knife to run along the front of the cover after taking out the screws in order to release it a little easier. I used a popsicle stick to apply the epoxy around the outside of the piece, which provided a solid seal with a rounded edge. As you suggested, a flat toothpick was essential to get the hard-to-reach spots. I don't have a magnetic screwdriver, so when re-installing the screw that holds the tab in place, I used some DAP Bluestick Adhesive Putty on the screw head so it would stay on the screwdriver until I could get it in place. My last thought is that I think our problem happened when I stored the carpet cleaner in our (Vermont) barn last winter and the water in the piece froze and expanded. I'll be storing it in the house this winter! Thanks again for this great fix!!
Good tips and yeah, the water in yours may have frozen (maybe). Though this part has failed on machines people have had only had a few months (like mine). The plastic on this part is super hard and brittle as you saw. BTW, haven't watch this video in a while ... sorry, but it could have be a lot shorter and to more ot the point. Take care
Thank you for posting Shane. I just experienced the same problem with ours last week. We have had ours six years with no problems until now. It has been a great machine and like you said, cleans up spots, high traffic areas and ground in dirt very well.
Dude, you saved my life! I followed the steps of your video and I fixed my problem with a 6 dollar glue. Mine had the same problem as yours and now is working again. Thank you so much. I did not have to spend >$100 in a new one. I love this vacuum, I think I just ran it too tough. Hoover is the best.
Thank you. Mine too has been leaking since I got it. At first, I thought it was residual water flowing from the line, but the leaks progressively increased. The leak was so bad the last time that I used it to shampoo dining room chairs. I ran out of water quickly, then saw the huge puddle all over my dining room floor (wood)! If my problem is the same as yours, I will fix and report back. Thank you for taking the time to share!
Thank you Shane. Just took mine apart, and I have 2 broken stems. Gluing as I type this thank you. Have had the sucker open soooo many times and could never find the problem. This 'gal' fixing her's too !!
Thank you! I only used my carpet cleaner minimal times, then it started leaking everywhere. I bought a part and it didn’t fix it. But your video did! I had 2 screws broken off. It works like a charm now!! I also put the epoxy around the entire thing too. Because I don’t want to deal with this again. Thanks for the great video and your help. Saved my Hoover steamer from the land fill. 😁
Cindy, That's awesome! I'm surprised the new part didn't fix it at least for a little. But, the plastic used for the part is so brittle it likely was already cracked when it arrived. Great to hear you got it fixed and thanks for the feedback!
Thanks so much. the exact problem. Unit fixed. Just can't believe that Hoover would not modify this or offer a free repair. I had used my unit 4 times on a couple of light area rugs; unfortunately this was past a year warranty period.
Incredible! Exact problem and a great fix. Saved me from having to buy and wait for the water pump part. Was the first time I used JB Weld. Worked like a charm. Reach behind your left shoulder and pat yourself on the back because I can't do it!!!!!
Thanks Joe ... very kind of you! Yeah JB weld is the "cat's meow" and way better than typical epoxies (incredibly strong and bonds don't seem to degrade over time that I can tell. I have fixed everything you can image with it ... including leaks / other things on auto motors. If you did not know, JB Weld comes in a Kwik setup variety the will not run after 5 mins. ... so great on vertical items. The regular JB Weld is stronger but will run if you don't just mix it up and then wait about 30 minutes before applying it ... so great for horizontal surfaces. It works great on all metals, hard plastics, masonry, wood... just make surfaces are roughened and cleaned (rubbing alcohol, etc.). I fixed a very small part on my wife's FitBit watch a month ago with a pin head amount. Used fine sandpaper on slender edges and "welded" it. She is thrilled after first saying "no way" is that going to hold... ha!
Thank you.. After 1.5 years I faced the same issue, clearly the PVC and part faces fatigue due to it poor quality of material.. - 2 screw holds were broken and pvc plate started to develop fatigue cracks. - Used super glue to keep plastic screw holds back together as closely as possible and extensively used JB water weld silicon paste to keep it from leaking and breaking further.. Leak has stopped its back all thanks to this video , $7 fix works well. Thanks again..
Awesome video and super easy fix. I also have two nubs broken after using my new cleaner twice. It's crazy to think this is such a widespread problem that Hoover doesn't fix it themselves.
Thank you! Very same problem and I had initially come to the same conclusion as you regarding that top valve in the handle. Even rigged up a spring to the trigger to better retract it off of the valve but of course, didn’t help. Had the same failure point as yourself. Very helpful
Thanks for the hope! I had only used mine a few times, then it decided to do this all over our nice wood floor beneath an area rug I was attempting to clean. What a mess!
Brilliant! I had the same problem, opened it up and sure enough the same plastic piece with the screw was broken! I superglued it back in and all around and it worked like a charm. Saved me some bucks for sure! Thanks!
Awesome and good job ... glad it saved you some $s. I'll bet there are a lot of these machines sitting idle in a closet because of this problem. Or, Hoover gouged people a bunch to repair.
Outstanding!!!! Went through the same problem...assumed it was the little diaphragm looking thing as well and replaced it with no success and gave up....cant wait to get back to it now....great video.
Awesome! Good luck and suspect you will be back in business shortly. BTW, I've been using my PowerScrub quite a bit latley (after fixing) and it's working great and no leaks!
I just found this video on Christmas Day. Merry Christmas to me! You hit the nail right on the head. My problem is that two of my screws are loose (pun intended). Gonna attempt the repair as soon as I get the recommended sealant. Thanks...
I had three broken screws. I first used JB Weld but it took a very long time to dry thoroughly. I then used Gorilla Glue that worked much better for me. I also glued the seam that goes around the circumference of the problem unit. Thank you for this video.
I found such carpet scrubber in the trash room of my building, and picked it up, when testing it I realized it was leaking. You're instructions helped me fix the unit !
Thanks for the video. U were spot on in your direction and explained everything thoroughly and showed trouble points and a solution. Enjoy your night n so will I cleaning what my old lady needs!
Just wanted to stop by and thank Shane (Do your thing!) for this excellent post, including his observations on how to repair the failed turbine pump assembly on the Power Scrub 50 We've had this unit for 2 or 3 years and have used it only 2 or 3 times (we don't clean our carpet until it really needs it !). I've very disappointed that such a critical part failed in such a short time -- it otherwise works very well. A couple points I noticed. First, the tab that holds the assembly down broke off on mine as I was pulling it out. I was being very careful and applied very little pressure. The plastic is very brittle. I glued the tab back on with marine grade epoxy. It seems sturdy enough. I used JB Weld and the LocTite silicone for the main repair. I used a pair of small c-clamps to hold the two pieces tightly together as the JB Weld cured overnight. I tested for leaks and it seems to be working fine. We'll see how long it lasts. Unbelievably, to me, Hoover continues to sell this unit, but they have discontinued the turbine pump assembly, so if you buy one and it fails -- which seems very likely -- you'll have to fix it yourself. Thanks again, Shane!
Thanks Ed, Yeah it's unfortunate that Hoover doesn't make this failing part (turbine pump assembly) much more robust as otherwise this is an excellent carpet cleaner. Hoover has to be aware of this ... I just don't get it. FYi, my Power Scrub 50 is still working fine with no leaks so you should be in good for future use. You mention they are no longer making and/or offering this part. What a shame. Hoover should offer a free repair (with a redesigned part) to all registered owners. Take care, Shayne
I feel your pain, I used mine a total of five times, four of which were just an entryway & once for a living room & it leaked all over after that. Trying to work with Hoover was useless.
Cannot say Thank You Enough!! This is what was wrong with our Hoover. Not used much so was surprised there was an issue. got our stairs done on a rainy day!! :):):):):)
Thank you, thank you! I sometimes feel these things only happen to those of us with a tool box! Lol. Your remedy will be applied tomorrow! Thanks again and be well!
Thank you for putting this video online. I'm having the same problem with my carpet cleaner. I hope that it is as simple to fix like you made it seem. I'll let you know. Thank you!! I really appreciate it.
THANK YOU for this video! I have mine apart for the same problem and was boggled and hesitant to start taking the components and hoses apart. I really appreciate this!
Same problem here. Hoover should be responsible, recall the product, and sell us a reliable product. Everyone has the same problem because of a cheap piece of plastic. Ridiculous!!!
Hi Shane, add another one to your list of happy viewers! We used our shampooer ONCE, on 2nd time, it began leaking. It's been on list of things to do (way, way down the list) for 3 years. Wife was getting ready to chuck it last week so I decided to get started on it. Did not find any problem inside until....after watching your video. Voila! There it was way at the bottom, same thing as yours. Anyways, truly appreciate the help, saved me from buying another. Thank you. ✌️
Great to hear and it sounds like you got it fixed just before it wound up in the land fill. Mine has been fine for over a year and many uses ... so definitely worth the your time!
Same here - used it once, upon attempting to use the 2nd time, major leakage. Took it apart - two of the four posts broken off. Waiting for the sealant to dry. Thank you for this video Shane!
Thanks Shane. Exact the same problem. Two screws housing were broken. Assembly quality, over tighten screws caused screw housing to be almost ripped. I have used a super glue, and tights screws by hand enough to hold against gasket. No leaks. Thumbs up.
Shane - you were smart to fix the cracked/broken screw holes with superglue in the ABS plastic part. Superglue will very effectively weld ABS pieces and so long as you didn't over-tighten you should be okay. I made a comment denoting the problem with JB-Weld Original. The two pieces he's gluing together are ABS and PP-G30 (polypropylene) and JB-Weld is not effective adhering to PP.
Exactly what my issue was. Thank you for your video. What I don't get is why are there so many of us having the same issue? Shame on Hoover for making something cheaply and everybody is having same issue. I hadn't even used mine but maybe two times and it's sat for a few years because I don't have carpet but now that I want to do some of my area rugs it's been leaking. I tried to do the carpet runners on my steps and that's when it began leaking. I thought it had something to do with that attachment so I put it away, and now a year later I'm try to do a small rug and it was leaking again. Found your video and now I'm going to use Krazy glue and some silicone around it. I'm going to get in touch with Hoover and tell them about their issue. I probably will never buy another Hoover. Update: Tried the next day but this didn't fix the problem.
Great vid! Mine wasn't broken, but (even screwed down all the way), the plastic wasn't flush, making the gasket useless. Ended up using J-B Weld like you suggested, then screwing back down. Thank You!
Thank you sooooo much! I had the same issue but two broken screws and the other two are not looking so hot! Now I’m just waiting for the silicone to dry!
Thank you for the video! Mine doesn’t have any screws broken or cracked, but the clips holding it around are broken. Going to try sealing both around the screws and around the middle. Hopefully fixes the leaking taking place.
Thank you for this tutorial! I have a brand new grandbaby coming over and my Hoover leaked water everywhere! I felt so defeated until I found this video! I appreciate you!!
You are welcome Celilia. Let me know if you have any questions ... it's just amazing how many people have had this exact same problem. One guy posted a while back that he found one of these machines in the trash area at his apartment complex. He tried it, it leaked, he found this video, and now has a free (perfectly good) carpet shampooer!
Thank you!!!! I was going to toss it. But this was the exact issue and a perfect fix. My unit is not the deluxe and the internal components for this repair look identical. Again thank you thank you!
Having pets, over the years I've gone through a number of these machines. For a while I just tossed out the old one but now I see that Hoover calls this a 'professional' machine and it costs a lot more. So I've been saving them as they have problems and have spares for parts.
Same problem, 2 screw posts broken, followed your instructions and JB Welded the posts, and used white silicone to seal everything up. It's clamped and I'm going to leave it sit for 24 hours to be sure. Thank you for this post. Like everyone keeps saying, i can't believe that Hoover hasn't addressed this issue. Do they want to lose all their carpet cleaning business to Bissell? Addendum: Next day-(today.) While wrestling the unit back into place after reattaching the larger hose, the smaller hose broke off, leaving the protruding plastic tube end inside the small hose. Cheap plastic. Going to try and insert a short (1"), piece of brass tubing inside of the hose and JB Welding the whole thing back in place.
Well the tube insert idea worked well, but the entire unit started leaking from around the seams on the larger body. Sealed that up with JB Weld and waited another few days for that to cure. Squirted some red food dye into the larger hose nipple to check for leaks. No leaks! Put it all back together, put the water tank on, and let it sit for a while. Leaked like a sieve. Water everywhere. Don't understand it. Going to check that diaphragm that works with the trigger release tomorrow and see if there might be problem there.
This was almost exactly the problem with mine. Fortunately I had an old machine with other problems but it hadn't been a leaker... so I just swapped that part from one to the other and now it's good.
Hey I just wanna say thanks I can’t believe how hard it was to find this video in the short window of time I had before throwing this thing in one direction or another as clearly it’s a pretty common problem. I was going to go after that first part that just gives it air as well but I’m glad I saw this first So I can skip that detour without possibly breaking something else while There lol. I should probably mention I haven’t finished mine yet but I’m pretty confident you’ve got the answer I was looking for so thanks in advance and wish me luck👍
Hey Jonny, Yes Glad you found my video and appreciate your thank you! Let me know how you make out. You'll be fine ... just make sure to use sandpaper to roughen the plastic (then rinse and dry to get the dust off) all the way around before applying a good silicon sealant. Subscribe if you feel so inclined ... take care.
THANK YOU. I'm sitting here taking my own machine apart because it's dumping water everywhere. I was hoping someone had already figured out what the issue was to save myself some trial and error, and sure enough, you had!
found 3 of the 4 screws were broken. waiting for the replacement part. I could not get the screws out. thanks for the video. I will seal the new part with reinforcement before placing it in. thanks again
@@jamesikwon sorry it has been a while since I repaired the seal and I do not have the power scrub anymore, however I looked online (hoover website) and found the part. It has a listing for each part with pictures on the web site and then did a search for the part. Hope that helps. The repair video also mentions the part I think. It was not available at Hoover but at another website
FYi, I sent this message to Joe Furr, but thought you all might benefit and save some some cash with JB Weld: Thanks Joe ... very kind of you! Yeah JB weld is the "cat's meow" and way better than typical epoxies (incredibly strong and bonds don't seem to degrade over time that I can tell. I have fixed everything you can image with it ... including leaks / other things on auto motors. If you did not know, JB Weld comes in a Kwik setup variety the will not run after 5 mins. ... so great on vertical items. The regular JB Weld is stronger but will run if you don't just mix it up and then wait about 30 minutes before applying it ... so great for horizontal surfaces. It works great on all metals, hard plastics, masonry, wood... just make surfaces are roughened and cleaned (rubbing alcohol, etc.). I fixed a very small part on my wife's FitBit watch a month ago with a pin head amount. Used fine sandpaper on slender edges and "welded" it. She is thrilled after first saying "no way" is that going to hold... ha!
OH MY!!! 🤦🏽♀️You are surely correct-exact problem👍🏽👍🏽 in the #27565 area, but I think I will repair w/glue for now, because another part cost just as much as the new vacuum
Thanks for the video, mine did the same thing except for it broke two studs off and so I am going to replace the part. I’m going to do the same as you and seal the new one up on the outside just as you did as well.
That's great and good job Ymycake and bet you scored a few points with your husband! I'm just curious, what kind of sealant did you use to fix your machine?
Thank you for this video it was very helpful. I followed the steps I did have exactly the same problem as you have. Prior to finding your video I had replaced the seal at the bottom of the water and solution tank. However after both of these repairs mine is still pouring water out the bottom. Does anybody have any other suggestions for me to figure out where it's leaking from?
Can't thank you enough! Exactly the same problem on my machine. What really irks me is how unbelievably cheap and flimsy these parts are - thin, brittle plastic just waiting to fail. That's what we get for losing control and losing pride in manufacturing. Cheap Asian goods flood our markets, kill our jobs, and we get sold junk. You just have to adapt and become a Mr. Fixit with the help of good YT videos like this one.
Agreed and unreal. When I first called Hoover for advice on this situation they wanted close to $90 just to take a look at my Spin Scrub 50. And, the service guy made some comment to the effect of "You know, these machines aren't built to last forever"! I responded with mine is only 6 months old and hung up.
Thank you!!! I have 2 broken posts in mine, and am entirely unwilling to spend $60 on a new pump that’s going to do the exact same thing. I’m hoping this fix will solve our issue!!
Hi Alyssa, I used the original JB Weld to glue the broken screw posts back on. See: www.homedepot.com/p/J-B-Weld-Two-1-oz-Twin-Tube-Cold-Weld-8265-s/100189012 . May a friend of neighbor has some you can borrow. I then used light sand paper to roughen up the surfaces (under where you now see the black silicon in the video) and rinsed the dust off/dried. This allows for way better adherence. I would use Locktite's clear silicon (it's aquarium grade and at Home Depot right by the Paint desk) to cover the entire area where the two parts of pump screw together. It doesn't need to be pretty ... just work it in a bit with a toothpick or similar... especially on the one side where all the nooks and crannies are. This should get you back in business ... let me know if I can assist further!
I used Gorilla super glue to cement the broken mounts then used silicon on the gasket. I let it set overnight before reassembling it. What's that part on the floor after you put it back together? Did you forget to put back the part that you originally suspected was the problem?
The black part that connects to the main lower assembly (it has a hose to the part you fixed, and it's the same part that has the screen filter)... if that piece is crumbling and cracked, am I out of luck or will I be able to save it by covering it in silicon?
Man, I really appreciate you and all the people like you that make these fix it videos. As a Mom with limited funds it makes all the difference. Besides the fact it's always better to fix something yourself vs pay to repair or replace.
Thanks Kristi, So glad this helped you out! Nobody likes getting ripped off ... and smart people like saving a little cash when they can!
@@doyourthingcowboyYou just helped another person. Thank you so much!
Yes thanks gonna see if i can fix mine too
Same problem. And broken in exactly the same place. Amazing. Thanks for making this video and helping me figure this out!
FYi, I just found out a few months ago that LockTite now sells ($5 +/-) a clear, silicon, caulk suitable/safe for aquariums, etc. It has a vinegar smell to it and will stick permanently to about anything and is watertight and super tough (superior to regular silicon). Bought some at Home Depot to repair a leak in my chest waders. If you do not have something else already on hand (i.e. silicon, gutter sealant, etc.), and plan to seal the whole failing part (as I did in the video) I would recommend this as the preferred sealant for use on this fix. You could use this for the entire job or use JB Weld to glue the part in place and then completely seal with Silicon.
Also, a couple of you have asked about what I mean by "roughing up" broken parts before gluing then together. What I mean is simply using sand paper to lightly roughen up the surfaces of each part. This removes any dirt/contaminants and provides for more micro surfaces for the glue to stick too.
Thanks for watching and for all the positive posts. I'm glad so many of you have fixed your carpet cleaners, saved some money, and didn't throw it out and by a new one. BTW, this probably should have been a 3-4 minute video, but it sounds like for most of you the 10 minutes was worth your time.
Thanks for the video. Worked on my cleaner about a year ago but since has began to leak again. May have to do again but this time with 3M marine sealant I have for my boat. But I was wondering if you ever found out the name for this part?
Oops never mind..Found the name. (Water pump)..anyways considering buying one for around $25 on line. Thanks again for the video.
Yes, worth the time. You seem like a guy just trying to help others. Thanks.
I bought this unit 2 years ago. Decided to do spring cleaning. The water was draining onto the floor and I couldn't figure it out. I called Hoover to get a quote and was told Hoover does not make that part anymore. So I asked him for the part number. It's 440005353, Water Pump. I saw a gap on my WP and noticed 2 of the four screws were loose and the housing was pulling away from the body. Bought a brand new WP off of Amazon for $69 dollars. Got the Amazon Prime version and for the overnight shipping. I couldn't wait. Now if it leaks again I know to use sealant next time. I saw a tear down video on youtube by an authorized dealer where he said the water pump is known to be brittle and easily breaks. Go figure. So thanks for the tip.
Hello. Can this piece be bought separately and replaced? I glued the entire piece everywhere with LockTite and it still leaks everywhere.
Thanks for posting this video! I called Hoover customer service and they were no help other than offering a 15 % discount for me to purchase another carper cleaner from them! Checked my carpet cleaner after reviewing your video and low and behold the plastic piece you identified in the video was cracked. Now just waiting for my sealant to cure/dry so I can put back together and test for leaks.
👍 John, You should be good to go! My Hoover is still working great since posting this video.
Thank you so much for this video, it was so helpful. My machine had two broken screw posts, but I doubt I would have realized that was the problem without this video or located all the screws I needed to loosen. Your instructions were so easy to follow.
This was totally helpful. Thanks Shane! A couple of additional notes: I used a 1" putty knife to run along the front of the cover after taking out the screws in order to release it a little easier. I used a popsicle stick to apply the epoxy around the outside of the piece, which provided a solid seal with a rounded edge. As you suggested, a flat toothpick was essential to get the hard-to-reach spots. I don't have a magnetic screwdriver, so when re-installing the screw that holds the tab in place, I used some DAP Bluestick Adhesive Putty on the screw head so it would stay on the screwdriver until I could get it in place. My last thought is that I think our problem happened when I stored the carpet cleaner in our (Vermont) barn last winter and the water in the piece froze and expanded. I'll be storing it in the house this winter! Thanks again for this great fix!!
Good tips and yeah, the water in yours may have frozen (maybe). Though this part has failed on machines people have had only had a few months (like mine). The plastic on this part is super hard and brittle as you saw. BTW, haven't watch this video in a while ... sorry, but it could have be a lot shorter and to more ot the point. Take care
Thank you for posting Shane. I just experienced the same problem with ours last week. We have had ours six years with no problems until now. It has been a great machine and like you said, cleans up spots, high traffic areas and ground in dirt very well.
Extremely helpful! I've been trying to figure out why my spin scrub 50 kept leaking, and almost paid 80 dollars to fix it. Great Video thanks you!
Thank you. Exactly the problem with our machine after only two uses and your video gave me all I needed to fix it.
Dude, you saved my life! I followed the steps of your video and I fixed my problem with a 6 dollar glue. Mine had the same problem as yours and now is working again. Thank you so much. I did not have to spend >$100 in a new one. I love this vacuum, I think I just ran it too tough. Hoover is the best.
Thank you so much for sharing! Mine was broken exactly like yours! It took no time for this gal to fix it.
Thank you. Mine too has been leaking since I got it. At first, I thought it was residual water flowing from the line, but the leaks progressively increased. The leak was so bad the last time that I used it to shampoo dining room chairs. I ran out of water quickly, then saw the huge puddle all over my dining room floor (wood)! If my problem is the same as yours, I will fix and report back. Thank you for taking the time to share!
Thank you Shane. Just took mine apart, and I have 2 broken stems. Gluing as I type this thank you. Have had the sucker open soooo many times and could never find the problem. This 'gal' fixing her's too !!
Thank you! I only used my carpet cleaner minimal times, then it started leaking everywhere. I bought a part and it didn’t fix it. But your video did! I had 2 screws broken off. It works like a charm now!! I also put the epoxy around the entire thing too. Because I don’t want to deal with this again. Thanks for the great video and your help. Saved my Hoover steamer from the land fill. 😁
Cindy, That's awesome! I'm surprised the new part didn't fix it at least for a little. But, the plastic used for the part is so brittle it likely was already cracked when it arrived. Great to hear you got it fixed and thanks for the feedback!
This machine has lasted us about 6yrs and more thanks to your video. Thank you! I learned so much.
Thanks so much. the exact problem. Unit fixed. Just can't believe that Hoover would not modify this or offer a free repair. I had used my unit 4 times on a couple of light area rugs; unfortunately this was past a year warranty period.
Incredible! Exact problem and a great fix. Saved me from having to buy and wait for the water pump part. Was the first time I used JB Weld. Worked like a charm. Reach behind your left shoulder and pat yourself on the back because I can't do it!!!!!
Thanks Joe ... very kind of you! Yeah JB weld is the "cat's meow" and way better than typical epoxies (incredibly strong and bonds don't seem to degrade over time that I can tell. I have fixed everything you can image with it ... including leaks / other things on auto motors. If you did not know, JB Weld comes in a Kwik setup variety the will not run after 5 mins. ... so great on vertical items. The regular JB Weld is stronger but will run if you don't just mix it up and then wait about 30 minutes before applying it ... so great for horizontal surfaces. It works great on all metals, hard plastics, masonry, wood... just make surfaces are roughened and cleaned (rubbing alcohol, etc.). I fixed a very small part on my wife's FitBit watch a month ago with a pin head amount. Used fine sandpaper on slender edges and "welded" it. She is thrilled after first saying "no way" is that going to hold... ha!
Fantastic! Found two of the screw fasteners broken and your fix was perfect! Thanks for posting it!
You are welcome Patches! Glad to hear the fix is working well for you ...
Thank you.. After 1.5 years I faced the same issue, clearly the PVC and part faces fatigue due to it poor quality of material..
- 2 screw holds were broken and pvc plate started to develop fatigue cracks.
- Used super glue to keep plastic screw holds back together as closely as possible and extensively used JB water weld silicon paste to keep it from leaking and breaking further..
Leak has stopped its back all thanks to this video , $7 fix works well. Thanks again..
Awesome video and super easy fix. I also have two nubs broken after using my new cleaner twice. It's crazy to think this is such a widespread problem that Hoover doesn't fix it themselves.
Thanks Matt, I'm with you ... this part is poorly designed or was designed to fail?
Thank you SO much for this video! Looking forward to trying this tomorrow.
Same problem... wow; i can’t believe so so many people have this problem! Thank you so much!
Thank you! Very same problem and I had initially come to the same conclusion as you regarding that top valve in the handle. Even rigged up a spring to the trigger to better retract it off of the valve but of course, didn’t help. Had the same failure point as yourself. Very helpful
Thanks for the hope! I had only used mine a few times, then it decided to do this all over our nice wood floor beneath an area rug I was attempting to clean. What a mess!
Sorry to hear that! Did this happen with new or near new machine? Have you tried my fix yet?
Brilliant! I had the same problem, opened it up and sure enough the same plastic piece with the screw was broken! I superglued it back in and all around and it worked like a charm. Saved me some bucks for sure! Thanks!
Awesome and good job ... glad it saved you some $s. I'll bet there are a lot of these machines sitting idle in a closet because of this problem. Or, Hoover gouged people a bunch to repair.
Outstanding!!!! Went through the same problem...assumed it was the little diaphragm looking thing as well and replaced it with no success and gave up....cant wait to get back to it now....great video.
Awesome! Good luck and suspect you will be back in business shortly. BTW, I've been using my PowerScrub quite a bit latley (after fixing) and it's working great and no leaks!
I just found this video on Christmas Day. Merry Christmas to me! You hit the nail right on the head. My problem is that two of my screws are loose (pun intended). Gonna attempt the repair as soon as I get the recommended sealant. Thanks...
Ditto, ditto, ditto. Just got it back together. WORKING. You are MY HERO. Make sure tighten piece firmly or cover does not cooperate.
I had three broken screws. I first used JB Weld but it took a very long time to dry thoroughly. I then used Gorilla Glue that worked much better for me. I also glued the seam that goes around the circumference of the problem unit. Thank you for this video.
I found such carpet scrubber in the trash room of my building, and picked it up, when testing it I realized it was leaking. You're instructions helped me fix the unit !
Awesome and good job Maxime! You just got yourself a free carpet cleaner ...
Thanks so much. Mine did the same thing. I ordered the same part you put on first too😅. But now fixed it the same as you
Thanks for the video. U were spot on in your direction and explained everything thoroughly and showed trouble points and a solution. Enjoy your night n so will I cleaning what my old lady needs!
Just wanted to stop by and thank Shane (Do your thing!) for this excellent post, including his observations on how to repair the failed turbine pump assembly on the Power Scrub 50
We've had this unit for 2 or 3 years and have used it only 2 or 3 times (we don't clean our carpet until it really needs it !). I've very disappointed that such a critical part failed in such a short time -- it otherwise works very well.
A couple points I noticed. First, the tab that holds the assembly down broke off on mine as I was pulling it out. I was being very careful and applied very little pressure. The plastic is very brittle. I glued the tab back on with marine grade epoxy. It seems sturdy enough.
I used JB Weld and the LocTite silicone for the main repair. I used a pair of small c-clamps to hold the two pieces tightly together as the JB Weld cured overnight. I tested for leaks and it seems to be working fine. We'll see how long it lasts.
Unbelievably, to me, Hoover continues to sell this unit, but they have discontinued the turbine pump assembly, so if you buy one and it fails -- which seems very likely -- you'll have to fix it yourself.
Thanks again, Shane!
Thanks Ed, Yeah it's unfortunate that Hoover doesn't make this failing part (turbine pump assembly) much more robust as otherwise this is an excellent carpet cleaner. Hoover has to be aware of this ... I just don't get it. FYi, my Power Scrub 50 is still working fine with no leaks so you should be in good for future use. You mention they are no longer making and/or offering this part. What a shame. Hoover should offer a free repair (with a redesigned part) to all registered owners. Take care, Shayne
I feel your pain, I used mine a total of five times, four of which were just an entryway & once for a living room & it leaked all over after that. Trying to work with Hoover was useless.
@@tiffaniroll3617 Ours has been working well for 2 years now since the repair. If you can apply Shane's fix, it will last. Good luck.
Cannot say Thank You Enough!! This is what was wrong with our Hoover. Not used much so was surprised there was an issue. got our stairs done on a rainy day!! :):):):):)
Had 2 screws broken. Great video and fix . Thanks!
Me to
I had the same issue. Thank you so much for sharing, very helpful!
I did also.. i had 2 broken screws. What a cheap piece of crap this design is.... wow.
Thank you, thank you! I sometimes feel these things only happen to those of us with a tool box! Lol. Your remedy will be applied tomorrow! Thanks again and be well!
Thank you for the video. Had the same problem and will do the repair as suggested.
i was frustrated and going to just buy a Rug Doctor but watched your video. Saved 400 bucks! Thank you!
Awesome ... glad the fix worked out and you saved some $$$s
Thank you for putting this video online. I'm having the same problem with my carpet cleaner. I hope that it is as simple to fix like you made it seem. I'll let you know. Thank you!! I really appreciate it.
You are welcome Sarah! Let me know if I can help or answer any questions you might have.
THANK YOU for this video! I have mine apart for the same problem and was boggled and hesitant to start taking the components and hoses apart. I really appreciate this!
Your are quite welcome Lisa! Let me know if you any questions and take care...
You are amazing for making this video ... such great detail ... you are much appreciated my good sir 👍🏽👍🏽👍🏽
Same problem here. Hoover should be responsible, recall the product, and sell us a reliable product. Everyone has the same problem because of a cheap piece of plastic. Ridiculous!!!
Hi Shane, add another one to your list of happy viewers! We used our shampooer ONCE, on 2nd time, it began leaking. It's been on list of things to do (way, way down the list) for 3 years. Wife was getting ready to chuck it last week so I decided to get started on it. Did not find any problem inside until....after watching your video. Voila! There it was way at the bottom, same thing as yours. Anyways, truly appreciate the help, saved me from buying another. Thank you. ✌️
Great to hear and it sounds like you got it fixed just before it wound up in the land fill. Mine has been fine for over a year and many uses ... so definitely worth the your time!
Same here - used it once, upon attempting to use the 2nd time, major leakage. Took it apart - two of the four posts broken off. Waiting for the sealant to dry. Thank you for this video Shane!
Thanks for this! Mine had two broken posts. A little super glue gel and a liberal amount of GE Bath & Tub silicon and I'm back in business.
Nice!
Thanks for this video !! I got two screws broken. Will be trying the fix as shown by you.
Yep, the same problem with my machine. They discontinued the part so I'm going to cement it.
Thanks Shane. Exact the same problem. Two screws housing were broken. Assembly quality, over tighten screws caused screw housing to be almost ripped.
I have used a super glue, and tights screws by hand enough to hold against gasket. No leaks.
Thumbs up.
Shane - you were smart to fix the cracked/broken screw holes with superglue in the ABS plastic part. Superglue will very effectively weld ABS pieces and so long as you didn't over-tighten you should be okay. I made a comment denoting the problem with JB-Weld Original. The two pieces he's gluing together are ABS and PP-G30 (polypropylene) and JB-Weld is not effective adhering to PP.
Exactly what my issue was. Thank you for your video. What I don't get is why are there so many of us having the same issue? Shame on Hoover for making something cheaply and everybody is having same issue. I hadn't even used mine but maybe two times and it's sat for a few years because I don't have carpet but now that I want to do some of my area rugs it's been leaking. I tried to do the carpet runners on my steps and that's when it began leaking. I thought it had something to do with that attachment so I put it away, and now a year later I'm try to do a small rug and it was leaking again. Found your video and now I'm going to use Krazy glue and some silicone around it. I'm going to get in touch with Hoover and tell them about their issue. I probably will never buy another Hoover.
Update: Tried the next day but this didn't fix the problem.
you machine looks new and clean! mine started leaking after 7 years but other than that was awesome machine
Thanks! That's the problem with mine. Waiting for the glue to dry. Hopefully the seal will hold. Thanks again!
Hi William, Just curious how you made out with your fix to your Powerscrub 50?
Great video , appreciate you sharing as I have the same water leaking problem 😊
Great vid! Mine wasn't broken, but (even screwed down all the way), the plastic wasn't flush, making the gasket useless. Ended up using J-B Weld like you suggested, then screwing back down. Thank You!
Thank you sooooo much! I had the same issue but two broken screws and the other two are not looking so hot! Now I’m just waiting for the silicone to dry!
Thank you for this fix.
Wish i had found your blog before I bought the tank gasket and water shut off.,
Thank you for the video! Mine doesn’t have any screws broken or cracked, but the clips holding it around are broken. Going to try sealing both around the screws and around the middle. Hopefully fixes the leaking taking place.
Thank you for this tutorial! I have a brand new grandbaby coming over and my Hoover leaked water everywhere! I felt so defeated until I found this video! I appreciate you!!
Hi Erika, So glad to hear this helped you out and hopefully your carpet(s) are clean for your new grandbaby!
Thanks Shane! Same exact issue for me! Looks like a design flaw. Definitely the Achilles heal in this design. Appreciate your video!
You bet! Mine has been working fine the last couple of years with use 4-5 times a year.
Same problem here , snapped in the same place , thanks for the info
I’m having the same problem, I’m taking it back to the store, wish me luck. Great video, I just don’t feel comfortable attempting this myself.
Very useful, thank you!!! Had to fix the same problem (broke in 2 places), and now i should have my shampooer back (waiting for the sealant to fix).
You are welcome Celilia. Let me know if you have any questions ... it's just amazing how many people have had this exact same problem. One guy posted a while back that he found one of these machines in the trash area at his apartment complex. He tried it, it leaked, he found this video, and now has a free (perfectly good) carpet shampooer!
Had the same issue. I was about to throw it away but you saved me $$$. Thanks
Thank you!!!! I was going to toss it. But this was the exact issue and a perfect fix. My unit is not the deluxe and the internal components for this repair look identical. Again thank you thank you!
Having pets, over the years I've gone through a number of these machines. For a while I just tossed out the old one but now I see that Hoover calls this a 'professional' machine and it costs a lot more. So I've been saving them as they have problems and have spares for parts.
Great video. I had the same problem and now good to go. Thank you again for your expertise problem solving!
Same problem, 2 screw posts broken, followed your instructions and JB Welded the posts, and used white silicone to seal everything up.
It's clamped and I'm going to leave it sit for 24 hours to be sure. Thank you for this post. Like everyone keeps saying, i can't believe that Hoover hasn't addressed this issue.
Do they want to lose all their carpet cleaning business to Bissell?
Addendum: Next day-(today.) While wrestling the unit back into place after reattaching the larger hose, the smaller hose broke off, leaving the protruding plastic tube end inside the small hose.
Cheap plastic. Going to try and insert a short (1"), piece of brass tubing inside of the hose and JB Welding the whole thing back in place.
Well the tube insert idea worked well, but the entire unit started leaking from around the seams on the larger body. Sealed that up with JB Weld and waited another few days for that to cure. Squirted some red food dye into the larger hose nipple to check for leaks. No leaks! Put it all back together, put the water tank on, and let it sit for a while.
Leaked like a sieve. Water everywhere. Don't understand it. Going to check that diaphragm that works with the trigger release tomorrow and see if there might be problem there.
This was almost exactly the problem with mine. Fortunately I had an old machine with other problems but it hadn't been a leaker... so I just swapped that part from one to the other and now it's good.
What am excellent video. You must be an engineer! Amazing!
Hundred percent worked for me using 5-minute epoxy. Thank you!
Awesome... glad to hear it!
Hey I just wanna say thanks I can’t believe how hard it was to find this video in the short window of time I had before throwing this thing in one direction or another as clearly it’s a pretty common problem. I was going to go after that first part that just gives it air as well but I’m glad I saw this first So I can skip that detour without possibly breaking something else while There lol. I should probably mention I haven’t finished mine yet but I’m pretty confident you’ve got the answer I was looking for so thanks in advance and wish me luck👍
Hey Jonny, Yes Glad you found my video and appreciate your thank you! Let me know how you make out. You'll be fine ... just make sure to use sandpaper to roughen the plastic (then rinse and dry to get the dust off) all the way around before applying a good silicon sealant. Subscribe if you feel so inclined ... take care.
Same exact problem. Will try out.
Your right. I took mine apart. Broken just like yours. Thanks for the help.
Same problem, both bottom tabs broke off. Thanks for the fix, appreciate you!
Same problem. I followed your instructions and it's an easy fix. Your video was easy to follow.
Thanks Dorothy! Yeah it's really unbelievable the number if people who have had this issue ... once fixed it's a great carpet cleaner.
Took mine apart and found I had the same problem. Now I just need to purchase the glue to seal it and hopefully it works!
THANK YOU. I'm sitting here taking my own machine apart because it's dumping water everywhere. I was hoping someone had already figured out what the issue was to save myself some trial and error, and sure enough, you had!
You are welcome Lily! If you have any questions, let me know.
Exactly what was wrong with mine! Thanks for the walkthrough!
found 3 of the 4 screws were broken. waiting for the replacement part. I could not get the screws out. thanks for the video. I will seal the new part with reinforcement before placing it in. thanks again
Where did you find the replacement part and what is it called?
@@jamesikwon sorry it has been a while since I repaired the seal and I do not have the power scrub anymore, however I looked online (hoover website) and found the part. It has a listing for each part with pictures on the web site and then did a search for the part. Hope that helps. The repair video also mentions the part I think. It was not available at Hoover but at another website
FYi, I sent this message to Joe Furr, but thought you all might benefit and save some some cash with JB Weld:
Thanks Joe ... very kind of you! Yeah JB weld is the "cat's meow" and way better than typical epoxies (incredibly strong and bonds don't seem to degrade over time that I can tell. I have fixed everything you can image with it ... including leaks / other things on auto motors. If you did not know, JB Weld comes in a Kwik setup variety the will not run after 5 mins. ... so great on vertical items. The regular JB Weld is stronger but will run if you don't just mix it up and then wait about 30 minutes before applying it ... so great for horizontal surfaces. It works great on all metals, hard plastics, masonry, wood... just make surfaces are roughened and cleaned (rubbing alcohol, etc.). I fixed a very small part on my wife's FitBit watch a month ago with a pin head amount. Used fine sandpaper on slender edges and "welded" it. She is thrilled after first saying "no way" is that going to hold... ha!
Thanks! Much appreciated. i haven't started yet, however the leak is in the same location. Defect.
Same thing here. Good call!!
OH MY!!! 🤦🏽♀️You are surely correct-exact problem👍🏽👍🏽 in the #27565 area, but I think I will repair w/glue for now, because another part cost just as much as the new vacuum
Thanks for the video, mine did the same thing except for it broke two studs off and so I am going to replace the part.
I’m going to do the same as you and seal the new one up on the outside just as you did as well.
Same issue here except 2 screws stripped/broken. Epoxy is drying now - thanks!
Thank you so much you saved my machine I had same problem and i fixed it and surprised my husband 😊thanks again 🙏🏼
That's great and good job Ymycake and bet you scored a few points with your husband! I'm just curious, what kind of sealant did you use to fix your machine?
Thank you so much another happy customer LOL
+1 for same problem, same fix. Awesome!
Thank you for this video it was very helpful. I followed the steps I did have exactly the same problem as you have. Prior to finding your video I had replaced the seal at the bottom of the water and solution tank. However after both of these repairs mine is still pouring water out the bottom. Does anybody have any other suggestions for me to figure out where it's leaking from?
Can't thank you enough! Exactly the same problem on my machine. What really irks me is how unbelievably cheap and flimsy these parts are - thin, brittle plastic just waiting to fail. That's what we get for losing control and losing pride in manufacturing. Cheap Asian goods flood our markets, kill our jobs, and we get sold junk. You just have to adapt and become a Mr. Fixit with the help of good YT videos like this one.
Thank you, I cant believe there are over 100k of us with the same exact problem, waiting for epoxy to dry, will see if it leaks tomorrow.
Agreed and unreal. When I first called Hoover for advice on this situation they wanted close to $90 just to take a look at my Spin Scrub 50. And, the service guy made some comment to the effect of "You know, these machines aren't built to last forever"! I responded with mine is only 6 months old and hung up.
Oh and let me know if you have any questions/issues.
Same problem with mine. Thank you for this video!!!!
Thank you!!! I have 2 broken posts in mine, and am entirely unwilling to spend $60 on a new pump that’s going to do the exact same thing. I’m hoping this fix will solve our issue!!
Hi Alyssa, I used the original JB Weld to glue the broken screw posts back on. See: www.homedepot.com/p/J-B-Weld-Two-1-oz-Twin-Tube-Cold-Weld-8265-s/100189012 . May a friend of neighbor has some you can borrow. I then used light sand paper to roughen up the surfaces (under where you now see the black silicon in the video) and rinsed the dust off/dried. This allows for way better adherence. I would use Locktite's clear silicon (it's aquarium grade and at Home Depot right by the Paint desk) to cover the entire area where the two parts of pump screw together. It doesn't need to be pretty ... just work it in a bit with a toothpick or similar... especially on the one side where all the nooks and crannies are. This should get you back in business ... let me know if I can assist further!
I used Gorilla super glue to cement the broken mounts then used silicon on the gasket. I let it set overnight before reassembling it. What's that part on the floor after you put it back together? Did you forget to put back the part that you originally suspected was the problem?
Thanks! Same problem for me, and I assumed it was the valve assembly at the top as well. URGH.
Well ill be dipped, same issues here. Thanks for you video, waiting for the jb weld to dry lol.
Hi Caleb, Yep it's the same issue for just about everybody when it comes to leaks! Let me know if you have any questions and take care.
The black part that connects to the main lower assembly (it has a hose to the part you fixed, and it's the same part that has the screen filter)... if that piece is crumbling and cracked, am I out of luck or will I be able to save it by covering it in silicon?
Great video! Helped for sure!
Just fixed it the same way. Thanks so much for the detective work on this.
Hi Julio, Your are welcome ... and glad you got it fixed!
This really worked!! Thanks!!
awesome video man!