Joining a scam call center (virtually)
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- čas přidán 14. 05. 2024
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Last month, I joined Scammer Payback with Deyo, CJ Scambaits, Karl Rock, Modder Paul, Pleasant Green and Trilogy Media with their teams to create our own anti-scam call center.
We were able to listen to scammers, save some of their victims and even divert their calls to us instead of the scammers. This is how we did it...
Video sections:
00:00 Invitation from Pierogi
00:34 Travel to Scammer Payback headquarters and team introduction
01:07 How scam call centers work
02:30 VoIP networks and servers
03:20 MET Technologies scams
04:44 The audio used in robocalls
05:34 An example of a MET Technologies 'Microsoft' scam
06:10 Trying to stop a MET Technologies scam
06:41 SIP providers
07:14 Setting up the People's Call Center
08:00 Aura promotion
08:40 Stopping scams
12:56 Advice on preventing a scam
17:24 Thoughts on the People's Call Centre
17:37 How you can help me
18:11 Outro
If you'd like to view the other participants' videos, I've listed them here:
/ scammerpayback
- • We Created the First E...
/ deyoclub
- • I Joined The Anti-Scam...
/ cjscams2847
- • Saving Victims from Sc...
/ karlrock
- • Hijacking a Scam Call ...
/ modderpaulscambaits
- • My Jim Browning Interv...
/ pleasantgreen
- • Scambaiters Assemble a...
/ trilogymedia
- • SCAMMING THE SCAMMERS ...
------------
If you can possibly support me, this is my Patreon link:
/ jimbrowning
(Patrons have extra/unblurred content or special chat events depending on your Patron level)
Alternatively, you can buy me a coffee! www.buymeacoffee.com/JimBrowning
Many thanks if you can support me!
Catch me on Twitter: / jimbrowning11 @JimBrowing11
Join my Discord server: / discord
I even have a Subreddit:
/ jimbrowningofficial
Intro, outro and logo by Pico.
Pico's details:
/ icarotkd
Outro music:
freemusicarchive.org/music/Box... (Epic Song)
![[Vowel]물고기는 물에서 살아야 해🐟🤣Fish have to live in the water #funny](http://i.ytimg.com/vi/3G9MH063Cx4/mqdefault.jpg)
I am a 77 year old woman, and so glad that I discovered this channel. I received a scam call a few days ago, telling me that there was a charge on my Amazon account in the amount of $999.00 for a Iphone.. I immediately hung up and called the number back, and got a recording that it was a none working number. Called my bank and everything was fine. Before watching your channels, I probably would have panicked and did the wrong thing. Thank you for helping the elderly to realize that they are being scammed 🙏
The displayed phone number will be falsified. Unless it's one of those scams where they need you to call them first - say, in response to a popup on your computer that you have a virus or something similar - you can assume that the displayed phone number is spoofed and meaningless. Some of the calls that I receive display a phone number that is a digit too long to be a valid phone number in my national system.
That’s awesome. Be careful because there are scammers spamming the comment section of all the scambaiters. If you’re ever not sure, ask! Please
Keeping yourself informed seems to be the best protection now. Unfortunately, we live in a world where you can't trust many people.
My wife who is half your age nearly fell for that one, I wandered into the room when she was on the teamviewer page. I doubt she would have paid them anything but you never know.
I just received the Amazon call today that I got charged for a phone too. I'm in my early 70s and keep up with all these scams. It was an automated message, but I still enjoyed telling them to ef off and hung up. I watch all the scam baiters and really like listening to Boda. He voice changes to a spunky old lady in her 70s and lets scammers have both barrels.
Much love Jim.. you are an honorable man and a friend. Happy to have you at the PCC and I cannot wait to work with you next.
Can’t wait for the next Pierogi👌🏻
@Jack Wrath you say you hate spammers and then you do this. Your account in full can be reported, you do know that right?
@@key1228 He doesnt care, they have bots to make accounts.
Bro this Irish lad and you do it for fame and views. Why don’t you let natural selection take its course, there is no hope for some ppl anyway.
Thank you for your hospitality. I had great fun. It was so lovely to meet your family and the team. Hope we can meet again soon.
I am a Senior Citizen. Without you guys, I could have been scammed. Thank you.
No worries ma'am.
Always there for your help
That's cos you're dumb, not cos you're really old and almost dead.
@@namaloompakistani1768 bro what did you do? 💀
Hey Grandmother, its me your son, can u send me some money my car broke
He scammed her
I teared up a little when he said the 90 year old woman was going to walk to an Amazon office. Thank you for helping these people.
I can just picture the old girl having a health crisis on the way to or from the Amazon office due to the over-exertion of that long walk....
Being in the same room as Jim was a dream come true! I can't wait until next time!
Same here😀 I watched many hours of this when you guys were doing it and it was very interesting viewing👌🏻
Pls bust as many of these pajeets you can.
Bro this Irish lad and you do it for fame and views. Why don’t you let natural selection take its course, there is no hope for some ppl anyway.
@@MrUssy101 spam moment
@Jim Вrowning 🅥 another spam comment, huh...
I was there and had a blast... got to meet Jim in person and will always remember this historic week!
Thanks @Modder Paul. I actually learned quite a bit from you and we will collab again soon!
@@JimBrowning Nice!
@Tommy 🅥 go away bot
thank you for what you do.!
@@ModderPaulScambaits Thank you guys both. You do a great deed for the communitys of people. I'm glad that this content doesn't go unnoticed.
Based on some of your videos, I now waist as much time as I can when I get a scam call. I pretend to be a older gentleman and tell them BS stories about fake grandkids and just really waist their time. Then I hit them with a high pitched choice or scream to scare the crap out of them before they hang up on me.
Hahaha I do that sometimes
You should also tell them to call pierogi. It usually sets them off in to a rage😆😆
😂😂😂
Lol
same... Whenever you waste a scammer's time, you save another time and money
If you don't already, you guys should consider inviting the authorities to these operations and train them up. Keep up the good work!
Great idea.
Jim, you are a godsend. I'm from Kolkata, and am shameful of the truth that we are scam capital of the world. Even us locals get scam calls from them, and you're doing a wonderful job tearing them apart. Thank you Jim.
@E Van I think some people do those things as the British had colonised us for 200 years in an inhumane condition. So some people, actually many people, still hold a grudge on that. Even normal white people are pointed to as britisher and are prejudiced against.
This might be the case
@E Van
You sound pretty racist. Sure that's not your intent though.
Assuming they all hate Europeans, and its not just scammers being scammers (i.e. angry a**holes), it probably has to do with colonialism. I'd be mad too if my nation was pillaged for centuries, and plagued with famines and genocides,
Bro this Irish lad andyou do it for fame and views. Why don’t you let natural selection take its course, there is no hope for some ppl anyway.
@E Van I don’t see the animosity being related to the ethnicity of the person they’re calling. Seems to me that they are truly disconnected from the person on the other end of the line, they’re just the client that “owes” them. The entitlement and encouragement from the scammer management leads the call centre employees to feel the same. They are reprimanded by management if the numbers dip, so they reprimand the client that isn’t paying them the money they owe. Maybe race plays into it but I really think its just a entitlement rage.
@@MrUssy101 spammer moment
It was incredible to meet you Jim. The next anti scam call center location and meet up… 🇮🇳?
This really is the crossover of the decade and I’m all for it❤🎉
I've recieved a scam call few days ago. I instantly recognised the way was he speaking. I cussed him very bad. I told him that I'll tell the police about it. Then he went so wild on me. I really think, are these the same people who are living on earth?🤡
new zelanders are son of british and european colonizers give back the land to native you looted first.
I think that could be on the cards! I'd love to meet Manisha and see more of a beautiful country. Hopefully soon!
@@JimBrowning legend
This group is GOD SENT!!! You guys are awesome and amazing!!! Please don't ever stop helping people. Thank Y'all so much. Keep Grinding.
amen to that
Have you ever seen the adult swim comedy Decker? Its pretty funny. I think Tim heidecker would be great at doing scam calls. He's the star of Decker.
what happens if the scammers are poor?
@@raregoodds3143they should find a way to make an honest living. Stealing from other people isn't the move.
India is a country with 1.4 billion people & as we all know there are going to be some bad apples as well
I have lived outside my home country for 15 years now, I get emails from companies I have never used, once used in my home country, emails from my home country, Japan, China, USA etc. "Your package is waiting" / "You have won a prize draw" / "We can't deliver your package" and lots more BS. IF THEY APPROACH YOU, IT'S A SCAM!
Great work guys!
I was there in person and I'm still learning so much from this video. I vote PCC to be a yearly thing!
Definitely agree.... Thanks guys and especially Pierogi.
Bro this Irish lad and you do it for fame and views. Why don’t you let natural selection take its course, there is no hope for some ppl anyway.
@@MrUssy101 spam moment
@@MrUssy101 Seeing people like you here makes me think natural selection is doing a really lousy job.
@@MrUssy101 you sound like a scammer. You're just commenting for popularity and troll fame. It will get you nowhere. Run along little boy, i hear your Mommy calling you to go to bed.
My very smart (and scam-proof) mother in law got one of the “granny scam” calls from her “grandson” who had been in a pretend car accident and needed help (and didn’t want his parents to know). And he said if his voice sounded off, it was because his nose had hit the steering wheel. She immediately asked, “what kind of car do you drive?” And click! They hung up. I’m so proud of her!!
Sadly last year, the parents of one of my friends got scammed with that identical story... they ended up losing over $10k before somebody from the family realized what was happening... so sad, but I'm glad your in-laws are more aware of this issue!
@@andregraf3000 Its a particularly brutal one- its the one instance where I think less caution is deserved- you have to be trusting to help someone in need- usually its something petty but I always try and help if someone is in trouble on the street. One that comes to mind is someone came with a giant bag of weed saying they'd accidentally spent their bus money on it while high and would they trade it for a bus fare xD I gave them bus fare and let them keep their weed. But often its a simple thing like that, only for a few pounds- probably a scam 80% of the time, but 20% of the time it saves their arse as some people close to me have been helped. It is perfidy to do what they do there and the deepest circle of hell is reserved for them.
She is pretty smart, shes totally right when she said “what car do you drive” because every car after 1998 has airbags by law, and most vehicles were equipped with them prior to the bill being signed. All this aside he really couldnt have hit his nose on the steering wheel because of the airbags
@@nilldata7936 airbags can fail to deploy sometimes, it happened to a friend and he had to have full facial reconstruction surgery as the impact shatterd his nose and eye socket and broke his jaw off the hinge.... Never say never, anything can and most probably has happened at 1 point or another.
But as for the OPs comment she was on point with that question, scammers would probably not have that information.
@@nilldata7936 Side note. He did sue the manufacturer because the airbag didnt deploy (plus he'd only had his car a year or 2 as well) and won about £40k in compensation.
So beautiful to see a community come together to protect our elderly. Truly doing something great here
I can't believe how much effort they put in and preparation they do to run these scams... Its crazy.
They make hundreds of thousands in a day. The call centers rent out the desks and computers, all it takes is some software on each desk and a master computer and they are in business.
Yeah it's almost like they make money off of it or something???
They’re Indians what do you expect
I’m pretty sure most people only do these scams due to the fact that they can’t find jobs either which is pretty messed considering some countries are very poor and people do what they can to get money to feed their families
@@johnrice554 lol at you ranjeep
It was an honour to meet and work with you, Jim! Thank you for your service and incredible contribution. Never forget I was your first. 😉
Lkewise Deyo. I really enjoyed the whole week. I just hope CZcams sort YOUR channel out... so frustrated with them!
One of my ex worked in met technologies
She told me that she is into sales and that she was really good at her job. Wanted to learn Spanish for some reason. After this she ghosted me for six months and then somehow blamed me for moving on. The way she always managed to play the victim to get everything done
Guessing she was a refund scammer.
I work at a firm that specializes in bankruptcy. It’s heartbreaking to see these elderly people lose their entire life savings to those scum bags. Thank you for all you do
Scum is too kind a word for these scammers.
@@PixelatedError you shut up. elijah
@@PixelatedError love how you can still find his CZcams channel despite him deleting his comment. He's obviously an India scammer guy.
Sure he does great work, shame the police, western governments, internet companies, server companies etc never willing to do anything about it at all so it will never end, every day. I guess because it's Indian scammers targetting Europe, the US, australia etc it would be seen as racist to complain!
Lol for a sec I misread and thought you said heartwarming. 😭 ☠️
My favourite question is, "What time is it? You have 6 seconds."
My favourite answer is, "My name? Jim. Jim Browning."
SO many times, they immediately hang up and I get a nice little chuckle out of it.
Hi from Spain! I received this call and tried to scambait them, haha! they were so furious when I started to talk to them in English and call them scammers. XD
Call them they're Indian. They hate to remember.
@@sintupoy8428 hahaha I did. He was definitely Indian and reading a script so badly in Spanish.
I used to work in an ISP security call center. I got about 10 calls a day from victims of these scams. It was so heart breaking to hear the stories. One method I liked to teach people is the "I don't have it anymore" response. If they ever get an even slightly suspicious call about their car, computer, or bank they should tell the person on the phone "oh I don't have that anymore". You will know it is a scammer because they will instantly hang up. With a bonus that now they will most likely mark your number as someone they can't scam.
That's so effective, yet so simple! Never heard of that one though, I really like it.
I do this all the time. I tell them I use public transportation when they ask about my car
Some scam call centres just won't take the hint to mark your number as "do not call". I'm pestered almost daily with calls from one operation pretending to be a multitude of legitimate businesses. I can tell they're all from the one operation because (a) they play every robomessage twice before connecting you to a scammer; and (b) the scammers answer with a singularly unprofessional "Hello?" instead of the usual "Thank you for calling . How may I help you today?" I'd be ashamed to type the things that I say to insult them on multiple levels (some of it spoken through a megaphone into my telephone), and they _still_ won't mark me as a lost-cause "do not call".
@@willpugh-calotte2199 If you insult them they most likely will keep your number on their list just to harass you. They are vindictive like that. But if they genuinely think you don't have a car or computer etc then there is a better chance they will mark you as someone they can't scam.
@@willpugh-calotte2199 The best thing you can do to get the calls to stop is to just hang up. Don't press any buttons and don't talk to anybody. Just hang up. Eventually (it'll take awhile) your number will get marked as an invalid or not in use number and the calls will slow to few and far between. I used to get calls all the time, would repeatedly tell them not to call me (not in those words though lol). Then I started just hanging up and now I very seldom get scam calls. Maybe 1 or 2 every few months is all I get.
This project is a beacon of hope amidst the torrent of deception, the collaboration here is the IRL version of the Justice League. There's not enough time left in eternity to say thank you enough to these angelic superstars.
W donos
Only people that is missing is Deeveeaar and Scambaiter..
@@kenrickeason and Kitboga.
I could've bought a house with that $20
gay lol
What an amazing collaboration!! I can't believe I'm only seeing this now!! Bless all of you for defending the vulnerable!!
Love the idea of your call centre! You guys are truly phenomenal and lovely to see you all together.
Because I watch these videos religiously, I was able to stop my grandparents from being scammed a few days ago. Thank you so much for providing this content. I used your videos in order to help educate them on scams.
It’s always makes my day better knowing that Jim Browning has been upsetting more scum bag scammers.
@Jim Вrowning 🅥 Thank you for everything you and all the other baiters keeping us to date with what those scum bags are up to next. 💯💕
@@ernestmeiehofer that was a bot
SCAM BOTS here are: Finally, Do not, Tommy, Quuen Elizabeth and Jim Browning (no ✅ - look carefully).
@@ernestmeiehofer If you look carefully, you will see that there is no ✅ next to the account names of bots. It's a very similar symbol, so easy to miss.
@FBI Coming from 'the real' FBI 🤣
I’m so trilled seeing you all working together ❤ keep up the amazing work.
I wish everyone had posted on their details not only each others pages but each others videos like you did. Thank you for doing that. So much easier on us that want to watch all the videos on the call center! Much love.
I got choked up about the 90 year old woman about to walk to a store, she could have literally died over scam calls. Insane. Thank you all for all you do!! ❤️❤️❤️❤️ what a fun and rewarding job
It takes a special kind of lowlife to do that to a 90 year old woman.
for every one you save, there are likely a bunch who got scammed :/
@@yoshi314 so with that logic saving none is better than saving at least some?
@@StealthDino that's not what i meant. it's just a drop in the bucket, but it's something.
i like what Jim is doing though - he's actively tracking those call centers down and getting them shut down and the people arrested wherever possible.
this is how you REALLY make a difference.
Sorry, but they aren't prank calls. Prank calls are annoying, but they are harmless for the most part.
These calls on the other hand lead to criminal activity. The scammers stealing money from people by running confidence tricks on them. That isn't a simple prank - it's a literal crime.
Jim is THE man! The fact scammers are asking victims if they have heard of Jim, is making scammers worried about who there talking too. BIG respect to you Jim; and Perogi and everyone else.
Bro has become the boogeyman for them
"Thank you sir!" Shows how much love these guys have for the the masters at the craft they feel so passionate about. It's almost military. They know they're in it for something bigger.
So glad I found your channel.Thank you for everything you do for the elderly and vulnerable people like me.
As a native Spanish speaker, I would love to help you guys out with some basic Spanish to make people aware of these scam calls! It may not be much and y'all may already have some help in that department, but a little extra help can go a long way 😁 Best of luck and THANKS for all your hard work!
Teach me...teach me...🙋♂️😂
Hey definitely send this comment to Scammer Payback too, I’m sure they’d like support
Thanks for mentioning that Michelle, and I hope you get a response on this. A diversity of language speakers eventually would be an important goal for the scam busting call center. I only speak English, but get Chinese speaking robo calls a lot here in US. I know they’re scammers because I’ll hear them mention Amazon or Verizon, FBI (ugh) said in the midst of what is indecipherable to me. I always feel sad and disgusted when I delete these on my voicemail when I think that some, especially first generation older Chinese Americans, are getting preyed on as easy targets..
I prevented my neighbor (actually a couple of times on different occasions) from getting scammed. The situation was some scam electric company would get into our apartment building, knock on doors and tell residents that they needed their account number, and even that they were sent by their current electricity provider ( all bs). Once they get that info they say you need to sign a contract, you’ll save a lot on electricity with this “new program”. Regrettably a neighbor victim of this said his electricity bill more than doubled (he’s speaks mostly Spanish). So, Anyway, I overheard them knocking on my other neighbors door, Eastern European who speaks a little English). By the time I got dressed to go over and warn her she’d already signed up. We went out and chased the person down the street and demanded the paperwork back. (we were like pit bulls, chasing a rabbit!). We got it and tore it up! Ha, Ha! Once we called police and informed all of our neighbors of this manipulative bait and switch we never saw them again..
Another time before that I intervened when I ran into one of these perps in the downstairs hallway and gave them such a lecture ( after scolding, I also suggested they can do better than this with their lives), told them to get out..this ran them out of the building before they had a chance to knock on doors (actually I did this on a couple of occasions ) I wasn’t afraid of them even though I’m older female and smaller, actually they were taken so off guard they were afraid of me (and maybe afraid of the truth, about what they do means). Thanks for reading! Be safe though..
I would fo it for German / Swiss
As another native spanish speaker, I can't fathom how someone would fall for that scam coming from India, we already tell legit companies with actual fellow Spaniards who know how to speak to fuck off
"Thank you sir, appreciate it."
Face it, you're the Godfather of the Scambaiting world. There's so much reverence and respect for you in that room...must have been an incredible experience being together like that.
This was absolutely brilliant. Hope you can do more of these because all guys and girls have saved so many people. I would love to be able to just sit and watch you all doing your magic.
Much love from South Australia 🇦🇺 ❤️
This is brilliant! Thanks for sharing and for helping look after us online 🙏🏼
the only person missing from this is Kitboga. I still love watching everything you all do. It's vital work.
kitboga thinks he is too good for collabs and refused to participate
@@MrLTiger I was really hoping that wasn't the case. damn
@@locabynature you definitely should believe every CZcams comment
@@marl-marl-marl it's not the first time I've heard it. you never know what to believe. I still love Kitboga though and that won't keep me from watching his content.
Next year along with scam baiter and deeveear/malcom merlyn and hopefully vladamir #1 russian hacker!!!
I know it doesn't make much difference, but the translation in 6:07 (in which the woman says "Estoy trabajando, no puedo atenderle, gracias") should read "I'm working, I can't answer you, thank you".
The call center was awesome, seeing you guys all in one place through multiple Livestreams working hard to help innocent people and take down scammers was the closest to a real-life superhero mission I've seen lol
I love all of these guys, so amazing having them under one roof
What a wonderful group of people you are, like a real life justice league against scammers, love it!
Thank you for yet again an amazing video Jim.
A little contribution from me as I live in Switzerland:
The guy at 6:36 said "Dankeschön Ich ha kei Interäss" which means "thanks I'm not interested". He is safe from scams I would say.
Zuu guet! 😂
dachte er sagt "Scheiß drauf", nicht "kei interäss"
@@Baektas Would be somewhat funnier.
("Scheiß drauf" is literally "Shit on that", it's meaning is more "I don't give a fuck.", i.e. "I care so little about this I could just take a shit on it.")
It’s ALWAYS a good day when Jim uploads… well, for everyone except the scammers.
Everybody please report these spam/scam accounts pretending to be Jim!
@Jim Вrowning 🅥 👈 Fake account
Why does this comment sound like a bot 💀
@@ultimate8125 in hindsight, my comment DOES look relatively boring, generic, and largely unrelated to the events in the vid, so that’s probably why my comment looks like a bot could’ve posted it :/
It's Tommy that's the bot.
The Avengers of Anti-Scams. Awesome!!
You are all doing great work. I do sincerely hope that this becomes a regular thing.
As a longtime fan seeing that clip of you actually showing up in video footage (albeit pixelated) was so surreal, it's so funny to think of you being a real person instead of a soft voice on CZcams. Thank you for all you do!
Isn't the reason he keeps his face hidden because he has a bounty on his head by the scammers?
I have always visualized him to look like that guy Woodsie here in CZcams haha idk why
@@tellmeninetails5819 I mean, people like Kitboga have made thousands of more calls and messed with thousands of more scammers and he doesnt have any bounties on his head, so im not sure why Jim would specifically but nobody else that does the exact same thing.
@@tellmeninetails5819 Seriously?,if true then that's insane
It was an actor. Jim Browning isn't a real person, Jim Browning IS the internet. he's just 1's and 0's running through cat-v cables and cctv cameras, residing inside routers and switches in India, keeping us all safe from call centers. That's my theory anyway.
The CJ scambait advice is particularly valuable. Most people think that only old and technologically inept people fall for scams. Truth is anyone can fall for a scam. Just remember there are probably at least a million people who're cleverer than you and wouldn't mind taking your money and crushing your ego. Hell, if I remember even Jim got scammed once (one of his previous videos). Just remember that.
I've got link to video saved to put in a reply for any millennials, y or z gens, who comment or imply that people who get scammed are stupid, or like you said, it's older people. (I just put in a reply to 2 comments that saying 77 year old woman who said she hang up on robo spam call isn't legit nor be legit comment, because she's old & used an emoji someone younger wrote it, or a scammer wrote it. That's bit different what you said, but point is assumptions can be wrong).
I have couple tricks in my personal details for when filling out forms online and only for official institutions do i put fully real. Once got a call & had details exact re me. Was only after I asked 3 times (at various times) which branch he as from, and he said road, but there's actually 3 on that. 3rd time he asked his voice raised a bit & as he said it again was in a tone like I was stupid. About 1 minute more conversation then he asked for password. Can't remember what I said but my tone was f-off.
Here's that Jim Browning video czcams.com/video/YIWV5fSaUB8/video.html and it was only last year too so not like he was new to youtube, which was what the scam was re. (I'm not saying you are what I put in my first sentence by putting it lol). Did you see video where they sent a glitter package to a scam call centre?
They're all worth watching but this one from 6 years ago is interesting, because Jim was sort of scammed by someone getting the video blocked in the UK czcams.com/video/Ooh6bV8FwTo/video.html
Unfortunately, I've been a victim to one of these scams. This was well before I even knew these scams went on. I lost a couple of hundred GBP. Since watching these videos I know what to look out for, and I don't answer any unsolicited calls. If only I knew then, what I know now. But you live and learn.
£200? Hell! That’s awful. I guess it could’ve been worse but it’s a horrible feeling. And one feels stupid: I did, when it happened to me til I realised lots of people, tired or insufficiently wary, get scammed, easily. Being informed is key. And staying that way. 🤗
What a delightful team of kind, capable people. Good group. Thanks for sharing this, Jim.
Or should I say... "Ghost"!
As an Indian i spent years fighting online Fraud across the globe. Its saddening to see a few fellow Countymen run these scam call centres in such a heartless way.
There are so many people there that the percentage is actually quite low compared to the number of conmen we have in the US.
For someone like you with integrity it must be infuriating watching these people sully your country's reputation at the expense of all the Indians who are good people. And unfortunately it's far more than a few, it's a booming industry and so many young people are deceived into thinking they got a job at a legitimate tech support business. TBF though there are bad people/things in every country especially the biggest ones. As a Russian-American I'm all too aware of that fact myself.
Fortunately, I'm more familiar with the Indian nationals who are good people.
Keep fighting the good fight.
I won't do business with any call center out of India. I hear that accent, and I hang up.
@@jonw3738 as it should be.. sorry, not sorry.. clean up your people if you feel offended!
Jim Browning you inspired me to become a penetration tester. Currently I am a full time student studying for my masters in computing and information systems however I am fascinated by the security aspect of technology and I am hoping to pursue a career in that field. Thanks dude.
That's a great area to get into. If I had it all to do again, that would be my dream job.
@@JimBrowning you and I both. I appreciate your work and kind words man. Thanks for another banger video.
These guys are true hero's of the world right now. Without them, we would be clueless to all these scams. Thank you for your dedication and hard work for this!
I’m so glad u guys are doing this!! Someone called me about my computer having a virus and I was already on to their sh**, so I don’t think I answered or stayed on the call. U guys are heroes!! ❤️❤️❤️.
They did this sh** to my grandma ( when she was with us) and almost got away with it but we didn’t send the money for the “accident in Spain he was in” and we were able to get hold of him. They called back then hung up when they knew we were on to them. I hate stupid scammers!!
The "best advice on preventing a scam" section should be cut to a separate video and shared everywhere! Keep up the AWESOME work you are doing!
Thats a fantastic idea, send it viral on tik tok would be better than all those fucking brain dead dances.
no.
@@MrLTiger care to elaborate? what would your advice be to a layman (or woman) to prevent a scam, if you have 20 seconds without context?
Atomic Shrimp has some pretty nice short videos warning about specific types of scam
We definitely need more people like Jim and the rest in this world!
You can do the same too, when you were called up by a dushbag. Just scam it back :) and don't hang up the phone quickly. Make the scammer angry and nervous 🤣
Or just remove the scammers...
such a delight seeing how excited everyone is to be with each other and be working on this
I would also advise that you use a different phone if you call your bank, amazon or whoever to check. Sometimes the scammers leave the line open (they don't hang up) & if you use the same phone then you are not actually dialling out, the scammers are still there & pretend to answer your call.
Another piece of advice, legit call centers never connect us to agents in a flash. I gotta wait a minimum of 10-20 minutes to actually get to a real agent. These guys connect in a flash, that should be a redl flag.
This simply doesn’t make sense. Why not just tell them to make sure you hang up your phone? The majority of people use cell phones these days, all which have a clear indicator that the call is disconnected. Land lines have a dial tone, once you hang up on someone, the call is disconnected regardless if the other person stays on the line, if you pick up the receiver, there will be a dial tone.
It would take beyond belief stupidity to not know you didn’t disconnect the line. If you are saying to someone that stupid, that they need to use a different phone… then there’s no point.
This is really stupid, just make sure you hang up the phone??? How are people so dumb
@@jerryantony1040 definitely. I don't think I've ever called any government line without being on hold at least an hour. Scammers want you to think agents are always available.
It's cool how Jim is like a hero to the other guys.
Jim always downplays his work, but I get the impression that he can do some serious hacking when its needed.
@@temper44 ya jim is like john wick
@@temper44 definitely he is the one getting into their systems. He knows his shit for sure.
06:18 As a Swiss it‘s funny to hear that most reply the same. He said that he had no Interest and hung up.
Also Swiss German is too difficult to replicate on the Internet so scamming them is very, very difficult.
I also love the way you explained how VoIP works. As someone who used to program communication servers and other stuff it’s nice to hear it easily explained.
I'm from Germany and I thought he spoke regular German haha. Didn't he just say Hallo and Dankeschön? there was a part in between which could have been him trying to say no interest in Englisch 'kein interest' but I wouldn't have categorized it as Swiss German, man lernt nie aus haha
Isch soo!!
Ich seg immer: "Kei intressi, schöneeeee" 😅
now you can replicate any language perfectly using AI.
@@srh1805 it's written on the video, but the pronunciation of dankeschön gives it away as well, sounds like my swiss german grand aunt
@@Maurazio yes, I just noticed it saying Switzerland, good catch. There are so many different dialects in German though, it could have easily been my grandpa and we live in east Germany, so it's not that easy tbh
You guys are amazing. Thanks for doing this for the vulnerable ones. God bless!
This is so amazing. Y’all are making a difference. Keep up the good work
I wish the government could fund this, or even well-wishers for an anti-scam call center.. with a toll number that can find out if a call is/was a scam or not so that the elderly could be informed
Okay. So. You want the Goverment to spy on EVERYONE and listen to ALL your calls to make sure you wont get scammed? I mean as far as they know any phone call can be a scam call... would you give up your privacy?
In the UK we have the number 159 which anyone can call in order to be connected immediately to their own bank no matter who you bank with.
Lol. Instead, the US is currently just picking up immigrants and dumping them in other states for publicity. Really prioritising the money needed to help people.
Why the government? They would end up wasting more money than the scammers without saving any victims.
Anything the government does takes forever, costs too much and becomes a whole bureaucracy. Let the people do their thing.
5:55 the way the spanish speaker answers the scammer "Look, I am working, I can't answer you" is funny, because most of us answer like that when its about sells or certain ads
Hi Jim, just discovered your channel and watched most of them. thank you very much for a simple crash course about how scammer's work. Please keep the good work!
Your guys rock. All of these type of channels instill even MORE discipline into me regarding making sure that my VPN, my virus scanners (does Spy-Bot rate well with you guys?), encrypted e-mail (yeah I need to pay but a little piece of mind is worth it), etc. Keep up the great work guys and gals. I think I've binged watched almost every video each member of this awesome team has made. Now I'm paranoid you're going to back-trace my comment input location and black helicopters are going to hover over my house! Bravo.
If companies like Amazon are really sincere about wanting to prevent scams they should fund projects like this
They don't have your best interest at heart , at all
Banks could also be more proactive in preventing fraud since they’re always going to be involved in it somehow. Like ensuring that people cannot put ridiculously large sums of money onto gift cards. Even flagging it as potential fraud and forcing people to have to call them to sort it out could prevent a lot of money from being stolen.
@@diamonddiaz297 I think the banks are already somewhat active here which is why the scammers tends to use gift cards (the bank cannot see that you are buying a gift card, only the store knows that and it's also the store that redeems the gift card so the bypass the banks completely by going the gift cards route).
At least one would think that it would be in their interest to not be associated with scams and thus funding such work even if they don't care about the end users at all, so it's kinda strange that they don't already.
@@Henrik_Holst
But they're not interested if you prevent a fraud.
At work we had a scammer try to change the big cheese's bank details for his pay. Being suspicious we checked and found no such request of his. We tried to pass the bank account details to the relevant bank (to prevent further fraud and to lead to a trail of the fraudsters) but they were not interested unless there was a police incident number to a fraud actually having taken place (the fraud of pretending to be our big cheese didn't count: it had to be a successful money fraud).
The bank involved didn't seem too concerned that now they had been warned that one of their accounts was being used in a fraudulently way they would likely be liable for any loss to that account as they knew about it (even if they didn't know which account it was as they didn't want to know).
I had a scam call today from some Indian speaking person who said they were from BT and my Internet was slow. She wanted me to go to my computer so she could check. Because I have been watching you guys doing your stuff I didn't get scammed. Thanks guys and girls.
Inform this to the nearest police station. So, others wouldn't get scammed by these people. So annoying.
Thanks guys for coming together to help vulnerable people from this disgrace people.
Thank you all so much for your great work. You make a difference. Love to you all.
I had a scam call the other day. All I did was say "no" to everything they asked me. 100% worked at wasting their time, making me laugh and they never called back.
Love what you guys do. Keep up the good work.
I keep a call recording app on my phone 'just in case'! Managed to keep one busy for 20 minutes once, but lost it when I started laughing at what I'd said!
Scammer: what is your name
You: no
Scammer: oki no, what is your last name
You: no
Scammer: oki no no, what is your bank details?
You: no
Scammer: ...
@@stepheneyles2198 hahaha. Good on you. If you ever upload the recording link it to me. :)
@@nardalis4832 They wanted to know about my hot water heater so the conversation when.
Scammer: Hello. I am calling to take to you about your hot water heater. Do you have an electric or gas hot water heater?
Me: No.
Sammer: So you have an electric water heater?
Me: No.
Sammer: Ah, so you have a gas water heater?
Me: No.
Sammer: Are you the owner of your house?
Me: No.
Sammer: So you rent a house?
Me: No.
Sammer: Do you live in a house?
Me: No.
Sammer: .... *click*
@@zebith1 LMFAO
Thanks Jim! You are an absolute legend! It's always fantastic to see your work ! A big fan here !
w donation
You guys are guardian angels, truly. I can’t praise the job you do enough. Thank you.
This is the call center collaboration video I have been waiting for! Thank you all the awesome work you do and it was such a treat to see you take part in ScammerPayback's collaboration. As an aside, I think all of the scam baiters gave good advice at the end but I think Karl Rock gave the best advice. Don't trust anyone who approaches you. Question their motives. Again, thanks for another awesome video!
Agreed - don't trust people who approach you. Simple but very effective.
The government needs to start contracting these guys! No red tape or bureaucracy, just efficient “on the offensive” work protecting many many people 💪🏻 keep up the work guys
Problem is (as Jim points out in previous videos) that many local officials are easily bribed and come down on the side of their fellow countrymen rather than upholding the law.
@@stepheneyles2198 true, but be it as it may, even when you take out local Indian law enforcement out of the equation, Jim and the rest of the team still do some major damage to these call centres.
Likely due to the government taking action against businesses in a foreign country, especially without their concent, doesnt look too well.
the gov doesnt care about indian scammers lol
@@ggAsuna Which is stupid imho. These people are stealing money from American citizens so a fraud prevention task force of some kind would help prevent a lot of debt.
Years ago my 20 year old daughter called me in a panic because the irs called saying she owes them some ungodly amount of money. She had only worked crappy slightly above minimum wage jobs and I, having lived a long life, knew it was a scam. She's smarter now because of ya'll and me. Word needs to get out! Thank you people!
My new favorite video. How awesome that all of you got together to help other people!!! PS I shared it with my mom (she's 90) because she doesn't understand how this happens.
Been waiting weeks for this. Jim Browning is one of the highest caliber scambaiters, a thorough investigator, just Internet vigilante, and one of the most fantastic, well-rounded INTJs I've ever had the pleasure of seeing work. Wishing you all the best, Mr. Browning...go get 'em! :)
I just hope he doesn't go the route of Jim Can't Swim on CZcams and eventually go out of business and stop making YT videos because CZcams has become such a cesspool of monetization and censorship.
For those who are wondering: The first woman who was speaking spanish said: "No tengo tiempo ahora, estoy trabajando" which translates to : "I don't have the time for this now, I'm working" .
You people are the best. This is one of my favorite types of activism.
I love it when you hear just how bad the mic they use are. Literally every single call I get I can hear multiple people in the background and can barely make out what anyone is saying.
What I love even more is just how fast they hang up when I tell them I put my number on the Do Not Call list
I've a good news for your efforts, yesterday local Police have raided 1 call centre in Kolkata and arrested 7 peole.
Kudos to your team.🤟🏼👍🏼
Did they get released straight after arrest, due to corrupt police force in India. ??
@@jamiewindridge8782 no, not all police are corrupted...if you see the population of india and the population of scammers....they are literally less than 1 percentage of the total population in india
@@abc-ly6fy
_“They are literally less than 1%”_ Source please? Also, that’s already over 14 million people. That’s more than many countries!
And the ok for this to continue like it is is because it is green lit by people even higher than the politicians themselves - it’s corrupted intentionally. Putting on a dog and pony show every once in awhile with arrests means nothing.
Hello Jim and the team at the peoples call centre. I decided to re-educate my self in my 30s and started cybersecurity at university, it is a massive challenge and I often find my self struggling. It is you, Ashton, Art, Pierogi and Karl that influenced me to begin this journey and also keep the fire burning inside of me to carry on learning. Thank you for the passion you guys put in to protecting people from scams, I aspire to be just like you guys ❤ Thank you again ❤
That’s awesome u are going into a field u feel passionate about! ❤ I’m happy for you! 😊😊😊
you go Stanpi..proud of you!!!
Good luck man, keep at it 👍💪
Talked to an elderly lady who got scammed twice and decided to get rid of her computer because of it. Terrible. Ty all for what u do.
Glad you guys are stopping scammers. But when people laugh like that in the background, wouldn’t the caller feel like it might be a prank? I get that you guys are happy helping but if I was the caller and I hear people chuckling in the background, it would make me suspicious.
Those headphone with top notch background noise supression technologies will not allow those sounds to pass for sure😆
from the look of the design for the headphones, those look like high-end with top notch noise supression technologies (might even have software supports)
they target old people who knows a little or zero about computer
and they are old and indecent so they will not really find anything sus about it
Eh, I wouldn't be surprised if actual real support centers had some people who were just having a little fun
Are You telling the tech scambaiter hacker genious how he should do his work? 🤭
You all have saved my mother so many times because I've showed her your videos and made her realize these calls and emails are just BS so thank you!
It was great to “see” you that week at the People’s Call Center, Jim! Thank you for all you do to fight these amoral scammers. Much love!
All you guys are amazing and thanks you for bringing to light and helping others not be scammed.
I am a Gold member of Scammers Payback. If you love what these guys are doing, and how big they are growing, please join them. They need all of us who can to support them.
Jesus... this is truly next level. Never stop what you are doing, all of you. It does make a difference.
Know this Jim. KNOW THIS! I fucking love what it is that you are doing.
HOWEVER. Nothing brings me more fucking joy than seeing you work along side others like Karl Rock! This shit made me so happy to see, god great fucking video Jim. Keep up the hard work and god fucking bless you bro, and everyone else who works with you!
Bro just learned how to swear
Are you Negan!?
I’ve never seen the God Bless you used with the F word before. A bit odd don’t you think?
@@somenygaard God. Fucking. Bless. You.
wow man
Great work Jim and team.
Thank you so much for doing this guys. My parents were taken for everything they ever had worked for in their life. I despise the low life scammers.
Thank you for what you guys do. Not all heroes wear capes. 4 years ago I was new in the Us I lost 200 dollars in gift card to this people. After getting the gift card I was unable to call again and felt so powerless, but seeing you guys put the scammers in their place, is the best thing in the world. Thank you
I appreciate what you folks do. I got an email the other day saying an iPhone had been shipped to me at some random address and over $400 was charged to PayPal. Then a customer service number was offered. I logged into my PayPal account instead and found no such charge. You have educated me!
Thank you everyone for doing this amazing work
I also hope that this becomes a regular thing! You all do such great work.
6:32
The guy was saying “Dankeschön” or “Thank you”.
Just shows the range that these scams encompass. Even Germany/another german speaking country is targeted.
I think that was most likely a man from Switzerland
Thank you Jim for putting together this amazing video showing the invaluable tools you brought to PCC! The tech capabilities are really impressive and I am so thankful we have people like you who can take scambaiting and scam awareness to such a high level. Looking forward to seeing more in the future 🤗
Glad you enjoyed it! I avoided some key details of course because there are scammers watching and they need to be on their toes.
Keep after those pathetic betas Jim! We love you!
@@JimBrowning I read this comment aloud in my head in your voice. I should probably go fishing or something this weekend and leave my computer at home... Thanks for everything you do and keep it up!
I saw this on scammer payback. Amazing work. New subscriber
You guys are heroes. Respect to you all from Britain
I’m glad you were a part of this epic week!!! I enjoyed every one of the videos put out by favorite scam baiters!!!! I know y’all are going to be putting out a lot of content from that week in the future and I can’t wait!!! Thanks Jim for all your help in saving and educating us!!!