Window cleaning - Collecting Bad Debts

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  • čas přidán 26. 08. 2024
  • Some thoughts on collecting in bad debts from outstanding clients.
    Link to small claims courts - www.gov.uk/mak... this link will walk you through filing a claim against a customer.
    Link to Izettle card reader, a brilliant card reader and contactless, get yours here.
    www.izettle.co...
    Paypal here -- remember all you need is the app for taking over the phone payments - www.paypal.com...
    Video by Green Pro Clean Ltd.
    Commercial and Domestic Window Cleaning
    Nottingham and Derbyshire
    greenproclean....

Komentáře • 41

  • @csr9408
    @csr9408 Před 5 lety +1

    I like your video! "Never Haggle" - I rarely allow it to happen, the few times it has, I am the one who ends up paying for it!

  • @squeakycleandave1
    @squeakycleandave1 Před 6 lety +2

    Great advice thanks Darren. It inspired me to chase a debt of £110 which I was owed from March. Finally receive payment today though she did call me rude and insulting👍😁💰
    I think it was the thought of send you those £10 notes

  • @r.wilkinsonwindowcleaning5306

    Good advice as always, I'm currently in the process of changing my customers to go cardless and getting rid of all them bad payers and problem customers I spend most of my day cleaning windows for people and not getting paid for the work and it winds me up so from now on I'm getting rid of all the crap and re launching with our only method of payment gocardless .
    Rob @ R.Wilkinson Window Cleaning

  • @clynton1
    @clynton1 Před 6 lety +3

    great video mate my dads a window cleaner and ive started my own round part time at the moment on the side of cheffing picking up work at a steady rate and have took your advice on setting a minimum price mine is 10quid most of my work is 10 15 20 quid hopefully i can go full time soon keep the videos comeing verry good tips and tricks cheers m8

  • @michaelceline4680
    @michaelceline4680 Před 2 lety +1

    Thank you Darren, Excellent info.

  • @spartacusvikinga
    @spartacusvikinga Před 6 lety +1

    I used this for the first time to chase a restorer who damaged the rear bumper on my classic car. He was trying to mug me off. I also got the £25.00 back and also £77.00 for issuing a warrant plus my original claim of £500. He thought I was a nice guy (I am btw) and would just roll over. I knew I was in the right and the court agreed. Good post Darren.

  • @ArthurDayne_SOTM
    @ArthurDayne_SOTM Před 4 lety +2

    This fella looks like he's been through this 1000 times over, proper genuine talk - good man

  • @JasonDunlop247
    @JasonDunlop247 Před 5 lety +1

    Oh the old "Pay Up Day Before One" Been there Darren, like a few on here im sure! Thanks for posting....

  • @RayleighGutterCleaning
    @RayleighGutterCleaning Před 6 lety +2

    Just started using go cardless through aworka, tbh 90% of my customers pay through bank transfer same day, so I'm quite lucky

  • @baldeepbirak
    @baldeepbirak Před 3 lety +2

    Bad debt is time lost. Moving to Go Cardless make sense as those reminders no longer take up time. I like to settle any business invoices @BirakIT in 24 hours. Remember people invoice after job completed and that could be a month of work.
    You wouldn't leave a shop and not pay for the food, so don't do this for other businesses. We have to look after small businesses.

  • @promaculate5630
    @promaculate5630 Před 5 lety +1

    Thank you so much for sharing this valuable information to users , well done we’ve subscribed and liked , great job 10/10 👌🏻

  • @laurenceoflaherty4787
    @laurenceoflaherty4787 Před 6 lety +1

    Great Informative video as usual Darren.

  • @teampristine4723
    @teampristine4723 Před 5 lety +1

    Nice one Darren! 👌

  • @gerardmcmanus
    @gerardmcmanus Před 4 lety

    Some really good food for thought there. Thank you.

  • @davethewindowlicker2367
    @davethewindowlicker2367 Před 6 lety +1

    Your right take the non payers to court or they will mug the next guy. Today I won a case for $450 the first time in 10 years of being in business.

  • @hujjesb
    @hujjesb Před 3 lety +2

    What pisses me off is ! Yeh I will pay online .. Then they don't .. Then lie to me saying yes I did .. Then I show them bank on my phone and catch the out

    • @Darren-Green
      @Darren-Green  Před 3 lety

      This is where the GoCardless is a god send.

  • @rowanlewisuk
    @rowanlewisuk Před 3 lety

    If I haven’t received payment for last month I wont do a second clean. I often think of one of your lines in another video, im in the business of window cleaning not debt collecting

  • @IncogNito-xx7to
    @IncogNito-xx7to Před 5 lety +1

    Hey, I just found your vids...like your style. Used to do windows here in Texas & love this kind of work, but due to personal circumstances moved on to other work. However would go back to it if I could. I rigged up my own ‘water pole’ that worked perfectly & lasted for years. I never saw the one like you have, as that was YEARS ago... I still have lots of ideas, new inventions, in my head... maybe one day will be able to make them. People here are not like people there, must be different culture. Very few get windows done regularly. And the vast majority don’t care about anything else but THE GLASS. Crazy, right! In the area closer to the coast green grows like mad on everything. We also have some kind of spitting tree that one client told me about. There is some little round ball like structure on this tree that spits some gunk onto the glass, then it dries like concrete, tiny brown/black spots that are impossible to remove without a sharp razor. The man told me he watched one day when the thing shot out it’s contents & it landed on the glass & bricks, I’ve never seen it in action, only the results.
    The houses have so many windows on them that to do a good job like you do takes ALL DAY many of the first times, or close to it. To finish in half a day is wonderful. I think they call these McMansions, & ALL are detached, windows everywhere! Many even have several in the attached garage. It’s probably for this reason that most only do it once, or a few times, because it’s such a big hard job. This combined with the fact that people buy the biggest most expensive house they can get a loan for, then are drowning in debt. There were A LOT of people who were in such huge homes that they never paid on the principal, they only paid interest. These were Drs, Lawyers....until the crash of 08. My friend told me-he was an agent for a loan company. So these rich people could barely afford to eat, paying every cent on the house, & not doing any maintenance.
    It’s a DIFFERENT WORLD! Of course it is possible to find work cleaning windows, but it’s very different from where you are. So, thank you Oh So Much for sharing...now I know what it’s like there

  • @jov8036
    @jov8036 Před 4 lety

    Use it friendly 😂😂 very helpful as always

  • @chrisfarri8914
    @chrisfarri8914 Před 6 lety

    Hi Darren. Wondered if you could do a video when you got the time on hiring an employee, risks etc. I’m a one man band but recently got to the point of full, getting to point where I’m starting to turn away but thinking of hiring someone but not have enough work for two etc. Just thought it’d be a good video as you seem more professional than I ever would!

  • @grahambruce3884
    @grahambruce3884 Před 6 lety +1

    great video as always

  • @mjdedge3440
    @mjdedge3440 Před 2 lety

    I'd be thoroughly ashamed if I didn't pay a guy for his work. I have a terrible memory and I've forgot a few times, but even if the person did a bad job I'd still pay...i just would not hire them again. Some people! Imagine going to court over refusal to pay $20....or $100 for that matter -
    Even when the food and service is bad at a restaurant, and it's so bad I feel it's necessary to complain - I always pay first and then complain, because I don't want them thinking I'm after a free dinner. And I mainly complain only if I feel it will help them fix the problem - If I feel they will just continue the bad food/service I don't bother say anything.

  • @davidcox692
    @davidcox692 Před 4 lety

    Just starting up great advice

  • @leeskillings2134
    @leeskillings2134 Před 5 lety

    Good advice mate nice one. Thanku

  • @davethewindowlicker2367
    @davethewindowlicker2367 Před 6 lety +1

    I go to court tomorrow for the first time in 10 years ! $450

    • @lovelyjubbly87
      @lovelyjubbly87 Před 4 lety +1

      How did it go? Was it for a customer not paying?

  • @Robert-ij9ih
    @Robert-ij9ih Před 6 lety +2

    Good content, does the costumer got a receipt with iZettle? by email? How does it works except you got payed

    • @Darren-Green
      @Darren-Green  Před 6 lety +1

      TheWindowCleaningDude yes mate. It allows you to issue a receipt via text, email or printer.

  • @podmodster2266
    @podmodster2266 Před 6 lety

    Hi Darren great video. Which window cleaning planner do you use for your rounds?

  • @johnhughes4017
    @johnhughes4017 Před 5 lety +1

    Hi Darren,
    Just had a customer try get away with not paying me. It's a £25 first clean. Just wondering what happens if I go to the small claims court and they deny that they agreed to have their windows cleaned. The only proof I have is that I wrote their name and phone number in my pad. Do you think I would win at court?
    I don't even know if the phone number is valid, they have never responded to a text.

    • @Darren-Green
      @Darren-Green  Před 5 lety

      I cant say as i'm not the judge. Sorry.

    • @lovelyjubbly87
      @lovelyjubbly87 Před 4 lety +1

      Put a brick through they're window, hate people sometimes, they wouldnt walk out of a shop without paying

  • @r1273m
    @r1273m Před 4 lety +1

    You have spelled your link incorrectly. It should be greenproclean and not greenprocelan as above. Correct that and the enquiries will flood in!!

  • @davidsmith2472
    @davidsmith2472 Před 4 lety

    Better man than me if I don’t get payed by the Sunday of that week I’m on the phone to them . If I don’t get payed with in 2 weeks see you in court lol

  • @paultripp1377
    @paultripp1377 Před 6 lety

    Just sent you a text msg on your work mobile Darren.