What to do if your TurboClean™ loses suction

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  • čas přidán 27. 09. 2017
  • This video is a step-by-step guide on what to do if your TurboClean PowerBrush Pet Carpet Cleaner has lost suction power.
    The BISSELL® TurboClean™ PowerBrush Pet is the convenient upright carpet cleaner for pet owners with small spaces to help bring your area rugs and carpet back to life. When paired with BISSELL® Oxy-based formula, this carpet cleaner makes it easy to remove spots and stains like coffee, wine, grape juice - even dog and cat urine from your carpet, area rugs, small hallways, and other carpeted areas.
    Register your product at:
    www.BISSELL.com/registration
    BISSELL Website:
    www.BISSELL.com
    E-mail:
    www.BISSELL.com/email-us
    BISSELL Consumer Care:
    1-844-383-2630
    support.bissell.com/
    Follow BISSELL:
    Facebook - / bissell
    Instagram - / bissellclean
    Twitter - / bissellclean
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Komentáře • 66

  • @jaki6788
    @jaki6788 Před 2 lety +12

    Don’t underestimate how important it is to clean that tiny piece of black sponge in the side of the water collector. That proved to be the fix for loss of suction for me, and ended one almighty family tantrum.

  • @cherylcrowell3253
    @cherylcrowell3253 Před 4 lety +14

    I don’t see all my water in the base as I am cleaning the carpet. What am I doing wrong?

  • @jtschmack
    @jtschmack Před 4 lety +14

    Two more things to try. After leaving dirty water on my carpet all night because I couldn't call, I had a long wait ("Covid-19") this morning and was given two more things to try. I have NO IDEA why these couldn't also be included in a video: 1) take the dirty water tank out, turn on the machine (yes with the tank out) and see if the red square opening is actually suctioning. (It was mentioned to clean this red area out. It was not mentioned that you should check to see if it is suctioning.) 2) clean the air filter/sponge. This is mentioned in the cleanup after use area of the guide but not as a troubleshooting tip. This was my problem. I clean the filter when I finish my carpeting, but apparently my carpet was so dirty (ugh!) that the filter clogged up really fast. It's been a while and I hadn't gotten to the cleanup so I forgot about this filter. Now it is once again taking up water. (Bissell: Could you add these two steps and save a lot of phone calls?)

    • @deeznuts_808
      @deeznuts_808 Před 4 lety +1

      Thank you for this info.. good to know someone might have a fix for this problems we are all having..

    • @acashk5288
      @acashk5288 Před 3 lety +1

      THANK YOU!!!!! My problem was 2) as well!

    • @thesonhaslife
      @thesonhaslife Před 2 lety +1

      Ty. Husband was having a major meltdown, dog just had an accident in the home and my husband has zero patience. Read what you shared. Saved a lot of hassle

  • @Lh2bh1d
    @Lh2bh1d Před 3 lety +8

    i had a loss of suction and what fixed it was i didn’t properly reattach that nozzle (at 1:30) the last time i took it out to clean it, it wasn’t snapped in tight. hopefully this can help someone else!!

  • @gtyrone83
    @gtyrone83 Před 7 měsíci +1

    The nozzle clips are broken on mine. Where can I get a replacement for it?

  • @jacobdelgado5733
    @jacobdelgado5733 Před 2 lety +3

    Barely starting using and these tips don’t help. Suction is very little compared to my first couple uses.

  • @judytompkins2616
    @judytompkins2616 Před 3 lety +6

    I just bought one. Used it once, and now no suction. I wish I saw this sight first.

  • @nishaabdullah9688
    @nishaabdullah9688 Před 5 lety +3

    I got Bissell instaclean carpet cleaner used it ones to my one small room and it isn’t working after that. What should I do? Water isn’t spraying

  • @hodayassin8409
    @hodayassin8409 Před rokem +1

    Nice vedios thanks.but my Bissell tank after it filled with water and shampoo to the market and contected to the machine it lose all the. Water and Shampoo directly! I don't know what's wrong?

  • @victorcantoran8053
    @victorcantoran8053 Před 3 lety +7

    First time was a charm. After a few uses the water reservoir literally just spills all onto the carpet without even a chance of doing what it needs to do. Everything is aligned, cleaned from debris and clicks into place. Why is it spilling all of its water reservoir???

    • @randir14
      @randir14 Před 2 lety

      The rubber nozzle gasket on the tank sometimes comes off and gets stuck in the machine, you'll have to use a screwdriver or something to pop it out.

    • @lizziegamra7653
      @lizziegamra7653 Před rokem

      @@randir14I’m sorry but where is this? The rubber piece located where it suctions?

  • @gwen8530
    @gwen8530 Před 2 lety

    This is more of a spill or accident here or there kind of machine and works great for that. I have used it on half of my small bedroom and it’s not ideal since you need to change the water often but it works.

  • @GemTwinn25
    @GemTwinn25 Před 2 lety +1

    Did all of this and it’s still not picking up the amount of water that it should be.

  • @jlamar3140
    @jlamar3140 Před 3 lety

    I use vinegar and hot water and baking soda on the carpet for a prep

  • @gammermama945
    @gammermama945 Před 5 lety +6

    Ive cleaned my machine very well everytime ive used it. Its only about a month old and it started making a weird noise out of no where. Ive checked the brush and everything ive cleaned off all the places it said to and it still is making the noise. Contacted bissell and was told to take it to a repair shop but im a stay at home mom of 4 and cant drop everything to go to a repair shop. I wish there were more videos of how to fix more problems for the machines

    • @susiedeskins4522
      @susiedeskins4522 Před 4 lety +1

      Me too

    • @stephaniescott4387
      @stephaniescott4387 Před 4 lety +3

      Gammer Mama I’m in the same exact boat! I’ve been having issues with my carpet cleaner and my vacuum and have now decided I’m gonna stay away from bissell.

    • @sallyboalwrang9102
      @sallyboalwrang9102 Před 10 měsíci

      It could be the belt, which they are no longer offering. I am also experiencing a loud engine which gets louder and it sounds like I will ruin the engine. - It had worked well for three years.

    • @markkerlin2585
      @markkerlin2585 Před 5 měsíci

      I cleaned where it said clean. But then dumped water into the area that comes directly from the motor. Put it back together and plugged it in. Ehen I turned the machine on, it blew a clot out and appears to be working better. Won't know until we wash a carpet again. The machine doesn't pick up fluid on hardwood well. But she no longer wants the carpets cleaned as it's been really cold where we live. I'll edit this when we try it again.

  • @TheAshberry3
    @TheAshberry3 Před 5 lety +8

    I’ve took ours completely apart and it still has lost suction. It’s putting the liquid out but not sucking any dirty water back in. It’s spit out a little wad of dog hair but I cleaned everything out and it still won’t have suction. Is there anything else I can do? I just bought it.. this is the first time using jt

    • @bissell
      @bissell  Před 5 lety +1

      Sorry to hear the video did not help, Ashley - give us a call and we'd be happy to assist further and make sure it's working correctly. 1-800-237-7691.

    • @deeznuts_808
      @deeznuts_808 Před 4 lety +3

      I'm having the same problem. Also it's not spraying evenly.

  • @banbeocca9451
    @banbeocca9451 Před 4 lety +9

    No suction at all. There is not even a drop of water in the collection tank.

    • @kylerwilliams6228
      @kylerwilliams6228 Před 4 lety +1

      Same herr

    • @nidaali3079
      @nidaali3079 Před 3 měsíci

      I tried everything in the video also called the helpline. The only thing that helped the suctioning was to reattach the nozzle that sucks the water properly it wasn't attached properly after the last cleanup. Hope this helps

  • @nidaali3079
    @nidaali3079 Před 3 měsíci

    Reattach the nozzle properly that sucks the water under the water tank it will fix this problem

  • @krankenheim13
    @krankenheim13 Před 5 lety +9

    What do you mean "loses" suction? It doesn't have any suction.

  • @carolkostelnik67
    @carolkostelnik67 Před 3 lety

    My machine won’t pick up water. Where is the small foam filter.

  • @TheSaskatoonBerry
    @TheSaskatoonBerry Před 5 lety +2

    turns out my tank wasnt aligned properly and is working like a charm now, thanks!

    • @bissell
      @bissell  Před 5 lety

      Glad to hear it's working now!

    • @bonnieg9918
      @bonnieg9918 Před 4 lety +2

      @@bissell well mine is not working so can you help me????? Its not sucking up the water!

    • @MC-hs4mf
      @MC-hs4mf Před 3 lety

      @@bonnieg9918 mine either and when I call Bissell several times I’m told machine is obsolete and they no longer provide support.

    • @jacobdelgado5733
      @jacobdelgado5733 Před 2 lety

      @@bissell do you reply only when it’s a good comment

  • @gabbybliss5602
    @gabbybliss5602 Před rokem

    My machine stopped sucking up water I’m broke with dirty carpet now what

  • @RobinSingh
    @RobinSingh Před 11 měsíci

    Thanks! My problem is that I didn’t align the suction head on the tabs so it clicked in place. This video helped me!

  • @ariramirez7103
    @ariramirez7103 Před 2 lety

    I cleaned mine and doesnt even spray equal parts of water or soap it was fine for 3 mths now its no good

  • @melissagahn
    @melissagahn Před 5 lety +2

    I am having a problem the machine not releasing the dirty water into the tank. I have cleaned everything, made sure it was all aligned correctly and to no avail. Will more than likely be contacting you soon.

    • @bissell
      @bissell  Před 5 lety

      Sorry to hear this, Melissa - if the video did not help, please give us a call and we can assist further. 1-800-237-7691.

    • @hendyirenelopez698
      @hendyirenelopez698 Před 5 lety

      Melissa Gahn wow I have same problem and only used it 3 times

    • @catherinedean531
      @catherinedean531 Před 4 lety

      Same! Did you get anywhere when you called?

  • @wayne6777
    @wayne6777 Před 5 měsíci

    Gotta remove the NAZZLE guys

  • @prettyinpink8349
    @prettyinpink8349 Před 5 lety +3

    Mine isnt pulling the dirty water back in...its just soaking my carpet. I just got it this morning too :(

    • @bissell
      @bissell  Před 5 lety

      Hi Starlight - if the video did not help, contact us direct and we can better assist with your cleaner and make sure it's working correctly: support.bissell.com/app/contact

    • @dovewhitedove43
      @dovewhitedove43 Před 4 lety

      Same

    • @kylerwilliams6228
      @kylerwilliams6228 Před 4 lety

      Did you get it fix? If so how

    • @deeznuts_808
      @deeznuts_808 Před 4 lety

      Same here..

    • @caffed
      @caffed Před 11 měsíci

      @@bissellmy steam cleaner isn’t picking up any water after less than I year of use. I did everything in your video and barely any water is in the dirt water reservoir.

  • @jlamar3140
    @jlamar3140 Před 3 lety +2

    I realized I didn’t have that last part snapped on :-D

  • @santhonyhousch7758
    @santhonyhousch7758 Před 3 lety

    I added a little Clorox to mine water and a drop of dawn optimum. It cleaned so much better.

  • @lilray2754
    @lilray2754 Před 5 lety +3

    I have cleaned up the whole thing, it still doesn't suction.

    • @bissell
      @bissell  Před 5 lety

      Sorry to hear it's still not suctioning, lil Ray! Give us a call and we can assist further with your machine. 1-800-237-7691.

    • @dovewhitedove43
      @dovewhitedove43 Před 4 lety +2

      I'm having the same problem and have only used this once since I bought it and this was months and months ago so c.a not even return it

    • @deeznuts_808
      @deeznuts_808 Před 4 lety

      @@dovewhitedove43 same here..it isn't spraying evenly and the suction isn't powerful enough

  • @krankenheim13
    @krankenheim13 Před 5 lety +12

    This machine is terrible. I regret buying it online.

    • @bonnieg9918
      @bonnieg9918 Před 4 lety +4

      same here!!!!!! its not sucking up the water!

  • @angiebirdsall5132
    @angiebirdsall5132 Před 3 lety +1

    Common sense..make sure the tank is aligned..🙄

  • @tcb8088
    @tcb8088 Před 4 měsíci

    Mine failed after its first use. I thought it was a defect in the item, so I replaced it. The replacement was also only good for a single use. None of the cleaning instructions address the recurring issues I've had with this product. Don't buy Bissell; cheaply made products.

  • @caffed
    @caffed Před 11 měsíci

    None of this helped me at all. Had my Bissel less than a year and it doesn’t suction any water. Hope all this water sitting in my carpet doesn’t warp and lift my subfloor. Unbelievable. You get what you pay for I suppose. Into the trash like my steam cleaner.