Bissell ProHeat 2X Revolution Pet Pro not sucking up water (solved)

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  • čas přidán 29. 12. 2018
  • We had an issue while using our new carpet cleaner. The vacuum was not picking up what we were putting down (obligatory dad joke.) We consulted Bissell on how to troubleshoot loss of suction, and all their steps didn't help. Finally we figured out that the "float" in the dirty water tank got stuck. There was a piece of debris caught in between the wall of the central intake and the "float"

Komentáře • 260

  • @jccohen9626
    @jccohen9626 Před 4 lety +43

    FYI:
    On the bottom of the tank there is a gray plastic cap you can turn and take off and you can pull that whole thing out to clean it without using that long gray plastic stick in the pouring out spout.
    It’s actually covered in the manual

  • @AlfonsoRamirez-fg5tm
    @AlfonsoRamirez-fg5tm Před 10 měsíci +36

    It's been a couple months now since I've bought this tablet and it is great. czcams.com/users/postUgkxLNmVocUk8tnSkwWIlYSNFzWRIaFTBuzS The tablet is responsive and runs well. There were a few times that the tablet did an awkward thing where it would detect pen on at all times and wouldn't register finger press, but it is usually fixed by closing and opening either the screen or app. This is highly likely due to my excessive use for drawing which caused this and wasn't really very big. As I mostly enjoy using the tablet for drawing (and some light gaming), I would comment from that aspect that there is definitely more accurate pressure and drawing using a PC device and drawing tablet, however i find the moveablity of the tablet more enjoyable to draw on. Like how you can physically rotate and move a piece of paper around or even draw casually on your bed.All in all, as a tablet it is good, and as a drawing device can be good depending on what you want from a drawing device. It is definitely good enough if you just want to use it to take notes. For typing though I can't comment on the keyboard as I did not get the keyboard.

  • @meglorenz2767
    @meglorenz2767 Před 2 lety +8

    I have the exact same machine. Had problem with suction. Video was really helpful. One on trick: if you want to clean the clear top cover, because it has openings on both ends - you can run water through it, with a hair catcher in the sink and get it REALLY cleaned out of fur & pieces of dirt/gravel.

  • @Shadav1000
    @Shadav1000 Před 4 lety +80

    Just unscrew the bottom and give it a slight turn and the whole assembly comes out, so you can clean it completely. Good vid though!

    • @jacql1682
      @jacql1682 Před 4 lety +6

      Hello David unscrew what at the bottom of what and give what a slight turn..i have teied everything and mine is still not sucking up water

    • @jimmyvaught
      @jimmyvaught Před 4 lety +4

      Page 14 in the manual goes over the process of removing the float stack. Best to follow the cleaning procedure described in the included manual to prevent any issues in the future

    • @stellatovmasyan7430
      @stellatovmasyan7430 Před 4 lety

      0

    • @that_90s_chic21
      @that_90s_chic21 Před 3 lety

      @@jacql1682 have you figured it out? Remove the tank they are referring to. There’s a large screw on the bottom if you remove that, you can take the float out.

    • @paulablack1863
      @paulablack1863 Před 3 lety

      @@jimmyvaught Very true. I really wish I would've!

  • @robertkees6048
    @robertkees6048 Před 6 měsíci +2

    As many have said, THANK YOU, same machine, same issue as everyone, but because of being a man, I wasn't allowed to consult the manual with out fear of arrest and prosecution. Oh the humanity! Now surely life will be a bowl of cherries from hear on out, so thanks for stopping me from throwing my brand new carpet shampooer into the wall.

  • @rebeccaswaner8342
    @rebeccaswaner8342 Před 3 lety +9

    This is extremely helpful. I’ve never really used one before and was worried I broke it. This makes total sense and a useful feature it provides. Thank you!

  • @bibell38
    @bibell38 Před 4 lety +1

    Thank you. I forgot all about the cleaning tool. I thought my family member broke it unintentionally. Your video helped me to get it working again.

  • @jackcrow7128
    @jackcrow7128 Před rokem +4

    What a amazing couple to take the time and be motivated to share this. Thank you soo much you lovely couple!!!!!

  • @apark1460
    @apark1460 Před 2 lety

    Thank you! I've taken the machine apart, looked at so many videos, read the manual and this finally worked! We have a new puppy and having the machine work properly is a must. Thank you for sharing!

  • @juliedet8121
    @juliedet8121 Před 2 lety +12

    You are a life saver. That was exactly what was wrong with our machine. Thank You SO MUCH!

    • @halkuhns8070
      @halkuhns8070 Před 9 měsíci

      So true! I've had that problem from day one a couple years ago! I was too lazy to run it down and was afraid it was a malfunction. Seemed to work about 15 min after being off for days - maybe the debris dried up a little. When I looked into the head and all the places, there was thick matted hair everywhere! So dumb! Now I love this machine even more!
      Thanks so much!

  • @eddrwal715
    @eddrwal715 Před 2 lety

    Thank you, thank you, thank you. After trying all the manufacturing trouble shoots, I was literally ready to tear my Bessel apart to find a clog in the hose or anything. After I cleaned out return tank it worked like a charm . Thank you again. You saved me a few grey hairs.

  • @joyceclark3136
    @joyceclark3136 Před 4 lety +1

    Thank you so much. You got me pointed in the right direction. I did have to remove the assembly but I wouldn't have gotten that far without your video.

  • @danielroehm2822
    @danielroehm2822 Před 3 lety +3

    Oh, this was great advice! I couldn't figure out what was "leaking" suction. It was that float stuck.

  • @juliefernandez1543
    @juliefernandez1543 Před 3 lety +2

    Your advice was perfect. I cleaned out the intake and it worked perfectly. Thank you

  • @michellecrockett6273
    @michellecrockett6273 Před 3 lety +3

    Thank you so much! I thought I was going to have to buy another one... My daughter was (No Mama) something else going on with because we keep it clean after all use's... Thank You so much for sharing this! Blessings to you...❤🙏🏾❤

  • @danielbreit8834
    @danielbreit8834 Před 4 lety +1

    You inspired us!! Our not so new Bissell is just like new now!! Thank you!!

  • @shanda01114
    @shanda01114 Před 3 lety

    Thank you. This was just what I needed. My first carpet cleaner and I woukd have not guessed this huge tank had such a small full line. I have a different model, but this very much solved my problem.

  • @juliawalsh7934
    @juliawalsh7934 Před 8 měsíci +1

    You have helped me immensely! My problem was how to snap back on the plastic top (front floor nozzle assembly). I watched you pop that back on by snapping it on from the bottom first, and then the top 1:30. You are a Godsend! I repeatedly tried to pop it on by the nozzle top first and it kept on popping off, so you helped without even knowing it.

  • @LonnieLeeHood
    @LonnieLeeHood Před 3 lety +1

    Thank you so much!! I did the manual tips with no luck and you helped me in literally under two minutes!

  • @bernesebros7417
    @bernesebros7417 Před 4 lety +1

    This video was perfect to help trouble shoot the same problem I experienced and it saved me time to find a solution.

  • @bellasatx
    @bellasatx Před rokem

    You are all awesome!! Thank you for taking the time to make this video to help others!

  • @dianewerling6425
    @dianewerling6425 Před 5 lety +2

    Thank you so much....you really helped me today! So awesome that you took the time to share with us!

  • @janetburton309
    @janetburton309 Před 5 lety +2

    Thank you so much. I can not tell you how helpful this video was to me.

  • @melissapauli2286
    @melissapauli2286 Před 4 lety +5

    This is perfect - THANK YOU! Saved my life.

  • @AngryChairRapture
    @AngryChairRapture Před 4 lety +6

    You literally just saved me with this video. I just purchased this carpet cleaner and in the middle of me cleaning one of our rugs, the suction just stopped. I nearly took the whole thing apart and nothing would fix it. So of course I turn to CZcams and your video is the first one I clicked on. PROBLEM SOLVED! THANK YOU!!!

  • @marymodel5765
    @marymodel5765 Před 2 lety

    Thanks for taking the time to make this video!! Clear steps and very useful!

  • @kai1johnson
    @kai1johnson Před rokem

    Oh my God, thank you so very much. I literally just bought my cleaner like an hour ago and I began to get frustrated because it wasn’t picking up water😢. Your video saved the day 😅

  • @mlm5337
    @mlm5337 Před rokem

    I had the same problem and I was so frustrated, just about to take it in for repair. Many thanks for your video, you saved the day!

  • @TheGramcracker08
    @TheGramcracker08 Před 3 lety +1

    I can’t get the assembly to pop out but this is exactly what is wrong with mine. Thank you so much for sharing this and getting right to the point.

  • @corrievogel1748
    @corrievogel1748 Před 4 lety +1

    THANK YOU!!!!!! When I ran into this problem I had similar thoughts. I really wish this solution was in the manual. Thank You so much for posting this! Happy 4th of July!

  • @chelseaspears1745
    @chelseaspears1745 Před 2 lety +2

    Boom! I haven't even gone back to check if this is my issue yet. However, I just know this is my issue. You speak extremely well, straight to all points & super helpful! Thank you!

    • @shawnl5634
      @shawnl5634 Před 2 lety

      I got a question can you use just about any chemical in is lady told me to put Pine-Sol in it but I don't know if it will mess it up

  • @rhondabaad-coombs2600
    @rhondabaad-coombs2600 Před 3 lety +1

    Thanks! I had the no sucking thing happen and watched your video. I washed out the dirty water tank and got the float working. Ps...also, I did not have that special tool to clean out the front assembly and made one out of a flexible plastic cutting board, super easy and it works great!!

  • @willianroman9295
    @willianroman9295 Před 2 lety +1

    Cleaning the debris from the intake water tank was the solution to my problem. Thank you and your husband for saving me money.

  • @702ringo1
    @702ringo1 Před 2 lety +2

    That is exactly what happened to ours. We have a newer model and you're exactly right-the motor has a higher whine sound indicating that it's full. Great job explaining this.

  • @claudiaoregel4401
    @claudiaoregel4401 Před 4 lety +12

    Underneath the tank there is a grey circle opening that if you keep turning you can pull out the inside. When you’re done cleaning it you can insert it all back, just make sure to line up the arrows pictured 😉

  • @juliemcgill352
    @juliemcgill352 Před 4 lety

    Thank you soo much! This was very helpful. I appreciate you taking the time to show us this.

  • @elizabethbryant1019
    @elizabethbryant1019 Před rokem +3

    Wow this was fantastic. Straight to the point and solved the problem.

  • @donlessnau3983
    @donlessnau3983 Před 2 lety +1

    Outstanding. Thanks. Just had the same problem. Developed a high pitch whine which made me think a belt had busted. It hadn't but it had slipped off the red pulley wheel. Still had a bit of a whine tho and saw the same issue with the dirty tank. It doesn't hold a lot so needs to be emptied often and checked for pet hair, etc. Great vid. Thanks.

  • @livingourlovesong333
    @livingourlovesong333 Před 4 lety +6

    Wow, thank you cause I was just having that problem with getting the water to suck up and you solved my problem. Thank you

  • @kathyblazinski5146
    @kathyblazinski5146 Před 3 lety

    Thank you for taking the time to do this video! Awesome!!!

  • @DianaLR27
    @DianaLR27 Před 3 lety +1

    Thank you so much! This is what happened to mine today! You’ve been so helpful!! ❤️ Totally works now!

  • @ranger2316
    @ranger2316 Před 3 lety

    Wow, great video. I just bought one of these today. I'm impressed with how well it works.

  • @babymans
    @babymans Před 3 lety

    OH MY GOSH !!! THANK YOU THANK YOU SOOOO MUCH !!! Just bought it this am and it is unbelievable !!! -- but it wasn't suctioning right until we found your video!!! Best vacuum and Best Shampooer of all times!!! (I have a central vac and it does NOTHING compared to my new bissells !

  • @deedsnotwords3871
    @deedsnotwords3871 Před 4 lety +3

    Oh my, thanks so much for this! Very helpful! Thank you!!!

  • @melb1215
    @melb1215 Před rokem

    Thank you for this video. These types of videos are so helpful.

  • @tinahobson5861
    @tinahobson5861 Před 4 lety +2

    Thank you so much you solved my problem in 2 minutes! X

  • @JamaleeStone
    @JamaleeStone Před 5 lety

    Thank you. My new Bissell ProHeat 2 Revolution Pet...worked great yesterday. Cleaned everything (I thought) and no suction. I'll try your recommendation before I call Bissell!

  • @susanl10
    @susanl10 Před 9 měsíci

    Thank you. Your video helped the problem I was having.

  • @pcmasterace6490
    @pcmasterace6490 Před 5 lety

    Awesome find! Great job and video explanation!

  • @merletrimble3607
    @merletrimble3607 Před 5 lety +3

    I put your video to the test....it worked. Thank you.

  • @shawnaholloway5969
    @shawnaholloway5969 Před rokem

    I can't wait to get home and check mine bc have this same problem and couldn't figure it out. Thank you!

  • @DiosaDe1So1
    @DiosaDe1So1 Před 3 lety +5

    Going through this right now and just bought mine today. Thank you SO much!

    • @Englandq8
      @Englandq8 Před 3 lety +1

      Lol had the problem and it's only day 1!! Thank God for this video hope it works

    • @DiosaDe1So1
      @DiosaDe1So1 Před 3 lety +1

      @@Englandq8 It helped us! Hope it helped you too.

    • @Englandq8
      @Englandq8 Před 3 lety +1

      it worked flawlessly! Using it heavily now with no issues at all. Unfortunately, the kids are more irresponsible now messing the carpet as they want to see the vacuum working like a magic on the stains 🤣

    • @DiosaDe1So1
      @DiosaDe1So1 Před 3 lety +1

      @@Englandq8 Hahaha! Oh I feel you! My kids are the same 😂🤣😂🤣

  • @julianeatock3424
    @julianeatock3424 Před 2 lety +1

    Thank you, such a helpful video, exactly our problem & you saved me a lot of time !

  • @bevwhite4324
    @bevwhite4324 Před 4 lety

    Saved me completely! Thank you guys!

  • @jennamills1501
    @jennamills1501 Před 4 lety +1

    Omg this saved me because that was exactly what was wrong! Thank you!

  • @cherylcampbell3089
    @cherylcampbell3089 Před 3 lety +1

    That was so helpful. Work right away. Thank you

  • @jljohnson9438
    @jljohnson9438 Před 2 lety

    your video just solve the exact same problem for me. Works great again.

  • @stacywilson9718
    @stacywilson9718 Před 2 lety +1

    Thank you so much, this is exactly what I needed!

  • @shockhead2009dsi
    @shockhead2009dsi Před 10 měsíci

    So glad I came across this video. I had the same exact issue.
    Thank you for making the video!!

  • @johnst3296
    @johnst3296 Před 6 měsíci

    None of the pro vacuum repair guys' videos touched on this. Solved my problem!!!!

  • @bonniecarson2704
    @bonniecarson2704 Před měsícem

    Thank you so much for this video. I was having the same problem. However I took the gray ring off the bottom and could clean the float thoroughly!

  • @rrome6178
    @rrome6178 Před 17 dny

    Thank you! We have a smaller model but your instructions helped!

  • @stevenbottoms1583
    @stevenbottoms1583 Před 3 lety +1

    Thank you for your tips. We have had a Bissell Proheat 2X for 15 years and it works great. Why? Because we clean out the machine in the same manner you do after each use so we have a fresh machine ready to go for the next job. It extends the life of the machine. I appreciate your video! Thanks! Delia Bottoms

  • @paulablack1863
    @paulablack1863 Před 3 lety

    Thank you so much and I wish I could've found y'all's video BEFORE my husband took it apart! Lolololololol!
    *Now, we're trying to put it back together! Lolololololol! Thanks again and best wishes!

  • @jeanpayne499
    @jeanpayne499 Před rokem

    Thank you so very much. Your info was a life saver.

  • @susanboyd1422
    @susanboyd1422 Před 2 lety

    I’m glad I found this. I was about to buy another cleaner. I hope this works for me as nothing else did. 🙁

  • @JonMorris93
    @JonMorris93 Před 2 lety +1

    Thanks guys, was my exact issue! I was so frustrated

  • @angistacy
    @angistacy Před rokem

    so helpful!!! i don't read directions so this video was a lifesaver :)

  • @prestonbutton6493
    @prestonbutton6493 Před 4 lety

    Awesome info thanks. I just got one myself and about to try it out right now literally. Test run 😆

  • @bigroll5429
    @bigroll5429 Před rokem

    Solved my problem! Thank you so much!!!

  • @leighalapinski582
    @leighalapinski582 Před 4 lety +5

    God bless you for this! I thought my deep cleaner was totally broken and this is such a simple fix!!!!! Thank you thank you thank you for posting this!

  • @thefirsthuffman
    @thefirsthuffman Před 2 lety

    Thank you!!!! I needed this video today.

  • @momentsformoms9467
    @momentsformoms9467 Před 4 lety

    Thumbs upped. I think this is what mine was. Just washed it out and going to give it a try. Thank you.
    Sadly it’s still not working. I’m still stuck trying to figure it out. It worked the first time & that was about it. Our carpet is kinda wet but I’m not even sure the waters coming out properly either. 😪

  • @cathyhiles7635
    @cathyhiles7635 Před rokem

    Thank you for the information. I will check all that on my carpet cleaner😁

  • @TheCizitik
    @TheCizitik Před 3 lety +1

    I got the same problem with mine! Will try today.. thanks for the video!

  • @golondriz3
    @golondriz3 Před rokem

    I am going to go Homw and check this out right now. I hope that’s my only problem. You guys are great!

  • @donteventryit89
    @donteventryit89 Před 4 měsíci

    Your video was helpful. Thank you.🙂

  • @nicolesupers2012
    @nicolesupers2012 Před 4 lety

    Thank you so much! You saved me so much time.

  • @jinjerjunkie
    @jinjerjunkie Před 7 měsíci

    I just bought my first carpet cleaner and with the very little bit of research I have done the very first thing that came into my mind when you described the problem was that it has something to do with the floater. Its a shame a trained bissell tech could not think to have you check that.

  • @APizzaDriver
    @APizzaDriver Před 4 lety

    Echoing-great video, solved our problem thx!

  • @vaniushax
    @vaniushax Před 3 lety

    Thank youuuu! this help me a lot! same issue... all the fur was obstructing the filter D: after cleaning and setting down is working! great! thanks for sharing! was just about to send back to store!

  • @JenniferBermanSevier
    @JenniferBermanSevier Před 3 lety

    Thank you so much! I have a Bissell and that was exactly the same thing that happened with mine. It worked!

  • @lindazamora-hanly7650
    @lindazamora-hanly7650 Před 4 lety

    Great tip...not my particular issue, great FYI! Thanks for making the video.

  • @janetmays8680
    @janetmays8680 Před 3 lety

    You’re awesome. Thanks, you saved me a lot of time and trouble!

    • @heatherfairchild3612
      @heatherfairchild3612 Před 2 lety

      The part of my tank on the bottom wont snap back into place. It doesn't seem broken. I just cant get it to latch back in. Any tips?

  • @choubala
    @choubala Před 2 lety

    Thank you, that was exactly my problem
    Subscribed!

  • @BeyondthC
    @BeyondthC Před 3 lety +1

    Thank you for the video, very helpful!

  • @stacye4999
    @stacye4999 Před 2 lety

    Thank you sooooo much!!! Solved the problem.

  • @billybobpill
    @billybobpill Před rokem

    Brilliant!! I'm gonna try it now! Thank you

  • @KristyKappel-lf2bf
    @KristyKappel-lf2bf Před rokem

    Thank you so much!!!! Very helpful

  • @wclewis123
    @wclewis123 Před 2 lety

    Nice job troubleshooting this issue.

  • @deloreangrl
    @deloreangrl Před 3 lety

    Thank you!! This was our problem!

  • @syreethajennings6044
    @syreethajennings6044 Před 2 lety

    Omg you saved me so much money! Thank you

  • @Becca4.2
    @Becca4.2 Před 5 lety +2

    My problem was completely different, but watching your video still helped :) Thank you for the break down of the parts! (The brush cover on mine wasn't on securely) Thank you again!

  • @robertv2787
    @robertv2787 Před 2 lety

    Thank you! Very helpful!

  • @JoseAlonsoCardenas
    @JoseAlonsoCardenas Před 2 lety

    Great vid guys thanks!

  • @rogerpotter2128
    @rogerpotter2128 Před rokem

    Great video, I found if you fill it up about a quarter way, close it, then shake it up. This also fixes it.

  • @joshuacushing2858
    @joshuacushing2858 Před 2 lety

    This was helpful. Thanks!

  • @jojorenee
    @jojorenee Před 5 lety

    I figured mine out, the solution tank (top) has to be full when you start. worked for me!

    • @joannemckinnon6057
      @joannemckinnon6057 Před 5 lety

      Do you mean the top tank should be full when trying to suction up dirty water?

  • @patphares6258
    @patphares6258 Před 3 lety

    Thank you for posting this video… info will come in handy….

  • @jamiehansen9284
    @jamiehansen9284 Před 2 lety

    Thank you for sharing! I am having this issue right now!