Gamers Nexus Bought My PC

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  • čas přidán 4. 01. 2024
  • Gamers Nexus reviews a Starforge Systems PC. starforgesystems.com
    by @GamersNexus • $2000 Starforge Pre-Bu...
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Komentáře • 4,2K

  • @ChezMclegend
    @ChezMclegend Před 3 měsíci +4415

    I think I’m going to buy one. No joke

    • @Skankfist420
      @Skankfist420 Před 3 měsíci +137

      i did. its great, just like anything else check over it and enjoy

    • @I_LCARS_I
      @I_LCARS_I Před 3 měsíci +577

      Please don't :( Build your own PC.

    • @Kid_Charlemagne
      @Kid_Charlemagne Před 3 měsíci +72

      Same tbh, just for the lols. My brother said I’m retarded because all I play is season of discovery, aoe2 and halo.

    • @epicgamer7697
      @epicgamer7697 Před 3 měsíci +24

      pinned lol

    • @Tetrathegod
      @Tetrathegod Před 3 měsíci +110

      just build one yourself tho

  • @pcaristot
    @pcaristot Před 3 měsíci +3685

    Anyone who follows GN on a regular basis will know that this was insanely high praise coming from them. Their attention to detail in reviews is unmatched and they are brutally honest. By GN standards, this was about as close to a glowing endorsement as you can get.

    • @mateofantasma
      @mateofantasma Před 3 měsíci +170

      Yup, this is a good review. Gamers Nexus are extremely detail oriented, good job!

    • @nenno6748
      @nenno6748 Před 3 měsíci +23

      very true

    • @Bayofthe91st
      @Bayofthe91st Před 3 měsíci +87

      Tech Jesus (probably almost) died for our System integrator sins

    • @faceboy1392
      @faceboy1392 Před 3 měsíci +91

      steve is like the final boss of PC reviewers, if you succeed in one of his reviews, you've basically won

    • @Spazik86
      @Spazik86 Před 3 měsíci +40

      @@mateofantasma I do not think messing up the MB screws and forgot to peel off the thermal pad are details.
      You buy pre-build PC exactly for the reason you do not want to handle this kind of shit... and have it 100% correct.

  • @achillesa5894
    @achillesa5894 Před 3 měsíci +2170

    Steve is known for being very critical, him saying "I gave it to someone" is basically his version of extremely high praise!

    • @Akadehmix
      @Akadehmix Před 3 měsíci +16

      What else would he do with it? Throw it in the garbage?

    • @matthewc5177
      @matthewc5177 Před 3 měsíci +348

      @@Akadehmix he did that with a 5k alienware pc

    • @SuperZakaru
      @SuperZakaru Před 3 měsíci +103

      Right! I've seen Steve review plenty of pre builds and other youtubers. Star forge knocked it out of the park all things said. And yes steve saying that was about the highest praise he would ever give a pre built pc.

    • @entropy9735
      @entropy9735 Před 3 měsíci +10

      @@Akadehmix pretty sure tech videos either 1. return a it or 2. sell it to their employees with a big discount (mostly probably try to do option 1 before 2)

    • @jerryb216
      @jerryb216 Před 3 měsíci +9

      ​@@AkadehmixI'm pretty sure they part it out to recoup some of the money, and sometimes yes they just scrap it because some of the pre builts are basically expensive trash and shit can't even be re sold.

  • @Jardier
    @Jardier Před 3 měsíci +151

    I would say this is looking pretty good for Starforge. Some small details but otherwise looking very good! I would also say that I really like that Asmon is not afraid to watch this live on stream in front of thousands of people, really shows character of the company trying to do as good job as possible (also pretty cool you get feedback from big reviewer and you can improve on it).

    • @noire1001
      @noire1001 Před 2 měsíci +1

      Implying all of the Starforge streamers haven't already seen it together as soon as it dropped.

    • @marsh3674
      @marsh3674 Před 2 měsíci

      I would argue that he does this to inspire a sense of trust in the product, "If the primary stakeholder is willing to watch a review live, they must have integrity." not to mention, anytime he watches a review of his own product, its free marketing. People don't think they are being shown an add, or that it is sponsored, they think he feels an obligation to watch his own products review. Perhaps his plan worked on you? If they were trying to do as good a job possible, they likely would have designed a panel with remotely optimized airflow. The company exists to make money, as it should. I wouldn't assign morals or ethical standards to a non-personifiable entity that exists to produce money for its owners, investors, or employees.

    • @marsh3674
      @marsh3674 Před 2 měsíci

      like you think they don't know that the front panel is cheap and somewhat ineffective? Of course they do, but like Asmon said, he doesn't know if its worth changing, or in other words, he doesn't know if his customer base cares, or knows enough about computers to find contention with it. People want to see the expensive hardware, the buzzwords. After all, they are selling personal computers to people of whom don't want to build it themselves.

  • @daviddavies3637
    @daviddavies3637 Před 3 měsíci +42

    I like Steve's straightforward honesty. If your system's got off generally lightly in a review by GN, you've done a good job. As for the packaging, I remember years ago when I had a small computer building business. I mailed one off via courier and the motherboard blew when the user turned it on. The package had been shaken so violently that the CPU heatsink/fan had shifted so that it was touching a capacitor. So he returned it and I rebuilt it with a new motherboard. He was then screaming on the phone at me because this time the case had a split down the front.
    I found out a few years later that these problems were caused by the courier. A larger company had been using them but getting damaged monitors returned. They investigated and found that the courier's conveyor belts had a 1 metre drop on the end and items were just being allowed to fall from it onto the floor. That courier was one of the UK's largest but is now no longer in business. Pretty sure I had some graphics cards stolen by them as well.

    • @zeruty
      @zeruty Před 5 dny

      6 feet onto concrete sucks, but generally that's how automated shipping sorting works. Packages will fall from belt to belt and off to whatever. Packages can't stack up at the end if there isn't a drop, they would back up on the belt.
      And the falls aren't the worst of it, in high speed sorting lines they have diverter arms that thwack the packages off the belt onto other belts.
      Packages need to be packed properly and computers rarely are. If you repack it in the case's box, those usually aren't rated to protect the shipment with the additional weight of components. And if the box has already been shipped once before, it should be considered compromised. Boxes and hard foam are like used bike helmets, they may look fine but they may not be fine at all.
      Were the monitors you're talking about LCD or CRT?
      LCD monitors are easy enough to pack to ship and handle a 6 foot drop, but CRTs would make the boxes huge.
      All of the items I've received damaged from Amazon or eBay were not packed properly. Sometimes I think it's a miracle that certain sellers are in business at all with how lousy they pack things.
      I wouldn't want my purchases to fall 6 feet onto concrete, but they sure should be packed like that's a possibility.

    • @OfficialDJSoru
      @OfficialDJSoru Před 3 dny

      If it's the one I'm thinking, they just rebranded themselves. It's those pricks from Hermes, right? They're now Evri and still the same crap, different name.

    • @daviddavies3637
      @daviddavies3637 Před 3 dny +1

      @@OfficialDJSoru No. It was Parceline. Remember their yellow and green vans? They were everywhere. It was only a little while ago that I realised I hadn't seen one for a while and discovered they'd gone under.

  • @Eisfalken
    @Eisfalken Před 3 měsíci +552

    As a career IT field support guy, the screw situation doesn't need any complicated or expensive solution: it's literally just a workflow issue. You solve it by getting everyone together, and you say, "Hey guys, you're killing it, but I need you guys to stop and check your screws and peel-offs on each component before moving on to the next one." A checklist sheet of little things to look for between steps might help there.
    Very proud to see Starforge doing this well in just a year or two. This kind of work isn't easy; it's common for a lot of IT guys to forget a lot of little things that end up impacting overall performance over the life of a workstation, so seeing only a few loose screws and similar minor hiccups is a great sign.
    Doubt I'll ever buy a pre-built when I can do it myself, but if I had to recommend a pre-built to a friend, Starforge looks like they'll be on the short list of recommendations.

    • @oleg4966
      @oleg4966 Před 3 měsíci +27

      I think a more workable solution would be to designate a single person on the team to be the vibration QA guy and give him a responsibility to check all the screws before shipping.
      When they step up to a computer in order to assemble it, they have lots of different tasks on their mind and forget a screw or two per assembly.
      So no matter how often you tell them to check the screws, you won't have a 100% guarantee that every single screw will be tightened.
      The trick is to have one guy step up to every assembled computer with a single goal: to torque every screw up to spec.
      That way, he'll have a different mindset when he does it: one that is focused entirely on checking all the screws as thoroughly and as quickly as possible.
      He won't miss things - not when he's the only person responsible for this task.

    • @achillesa5894
      @achillesa5894 Před 3 měsíci +5

      Yeah this seems like the solution is simple, just tell the people doing the assembly to be aware of it and that will probably do the trick

    • @heyGetoutofthere
      @heyGetoutofthere Před 3 měsíci +2

      I just want one of the foot 🦶 rest PCs

    • @heyGetoutofthere
      @heyGetoutofthere Před 3 měsíci +5

      Using a mesh like Fractal does for the front panel will solve the airflow front cover issue IMO

    • @DisturbedM86
      @DisturbedM86 Před 3 měsíci +6

      All you saying doesn't need an expensive solution etc, really aren't fully thinking this out when taking the whole environment, size of company etc etc etc. It's not just a case "get a checklist" or "take more time". They are definitely valid and maybe should be utilised if not already but they 100% should have free floating auto torque systems in place in a company like that. I'd argue 80% of this would be fixed with an auto torque system, 20% labour checks such as additional time and checks.
      And yes I do know what I'm on about in this regard.

  • @Haldjas_
    @Haldjas_ Před 3 měsíci +1421

    For anyone not following GN news, Starforge apparently reached out to GN in a matter of hours after their review went live with plans to fix the mistakes GN found. Now obviously nobody knows if that actually ends up doing anything yet BUT it was a well worded and quick response and the overall judgement from Steve even with those mistakes was very good, especially considering other prebuilds.

    • @BreadMakerCTM
      @BreadMakerCTM Před 3 měsíci +135

      Yeah, the last GN video confirm this and provide more details. It's great to see how these interactions have been very professional with the clear intention to make a better product to everyone. Now that the ball is in Starforge's side, let's hope everything goes well.

    • @forestman111
      @forestman111 Před 3 měsíci +8

      People have been complaining about some of these issues for years and they've done nothing.

    • @Haldjas_
      @Haldjas_ Před 3 měsíci +137

      @@forestman111 For years huh, enlighten me how long do you think Starforge exists?

    • @Sethir
      @Sethir Před 3 měsíci +110

      @@forestman111 Starforge wasn't even out 2 years... so can't be years plural lol. Bro plz

    • @Haldjas_
      @Haldjas_ Před 3 měsíci +88

      @@forestman111 and "some of these issues" like there's tens of them. It was a couple loose screws and a sticker not being removed, where exactly is the some of these you're talking about

  • @rednarb7740
    @rednarb7740 Před 3 měsíci +82

    As someone who works in the manufacturing space. My first solution to the screw problem would be electric torque wrenches (super expensive but fast) or just regularly calibrated torque screw drivers (get 1 screw driver for each torque, do not let the line change torque values on the fly, color code multiple tools, calibrate on a schedule). Tighten screws in a pattern, go over the pattern at least twice. Since in a PC not all screws are needed and the danger is actually having one fall out more than having one that is not properly tightened. At my work we started using screws that have thread locker (Loctite) baked on to the threads, that way we don't have to mess with liquid thread locker and we throw away all included hardware. Again to clarify I work in manufacturing, we do not manufacture computers so some of my suggestions might not apply, just sharing what I know from what we do.

    • @torunsmok5890
      @torunsmok5890 Před 2 měsíci +9

      All of this except the thread locker seems like good advice here but no pc made with enthusiast upgradeable off the shelf parts should have threadlocker ANYWHERE lol

    • @PilotTed
      @PilotTed Před měsícem +3

      ​@@torunsmok5890Blue loctite isn't bad, though. It won't make the screws stuck permanently and is immensely useful in preventing screws from backing out due to vibrations and such that can happen in transportation. In what way would it be bad?

    • @PyroGam3s
      @PyroGam3s Před měsícem +1

      Yes that's all really good, I just don't agree with using electric (power) tools on delicate electronics. Hand tools with a torque that breaks away once the right pressure has been achieved along with the proper application of the loctite, is a great suggestion. Could maybe use a nylon thread anchor (nut) instead of the loctite.

    • @rednarb7740
      @rednarb7740 Před měsícem +1

      @@PyroGam3s I understand the concern with power tools however they have come a long way in the past few years and can be programmed to be more precise than even hand torque wrenches. I would never recommend a standard, or amazon grade power tool be used. Something like the Atlas Microtorque series or similar goes down to 0.11 inch pounds, but costs a premium.

  • @CharlesKannair
    @CharlesKannair Před 3 měsíci +58

    This is a great video and honestly, the humility and sheer relief that his work passed muster and willingly took the feedback with humility is a testament to character of a leader. It's about taking feedback in stride and making it better! I'm building a system for my son who has dreams of being a creator, so I'm teaching him how to build the systems.I'm going to consider this solution as a viable strategy for my son's next box. Nice work Team!

  • @jayjay00agnt
    @jayjay00agnt Před 3 měsíci +2952

    Asmon has an amazing attitude towards taking feedback and wanting the product to be better. Far better than many larger companies do.

    • @kenbobcorn
      @kenbobcorn Před 3 měsíci +109

      He's also an investor, he's not involved in the day to day operations of starforge. The streamers are just there for publicity for the brand. And its not just Asmon that is watching the video, obviously the executive team at Starforge are watching it and are making the actual changes needed.

    • @s0meRand0m129
      @s0meRand0m129 Před 3 měsíci +142

      ​@@kenbobcornhe own the company

    • @sjneow
      @sjneow Před 3 měsíci +4

      Maybe, but he didnt react the Linus’s secret shopper

    • @kikphlip1080
      @kikphlip1080 Před 3 měsíci +22

      ​@aimanuarpro That's what being an investor is. He and the other streamers invested in the company to be shareholders. Not MAJORITY shareholders, but a part of the company.

    • @Haldjas_
      @Haldjas_ Před 3 měsíci +56

      ​@@sjneow tbf.. linus wasn't very consistent in his ratings with that
      He hates e waste one time, but gives points for a company including e waste. He wants them to sell their deal on the phone, but is mad when they actually give you a deal they want to sell.
      And in the conclusion they went and did all updates, including BIOS, changed all the performance enhancing bios options like enabling XMP on the prebuilds before testing the performance
      that is absolutely the last thing a normal buyer will do and greatly changes the results the systems would produce

  • @vexillian
    @vexillian Před 3 měsíci +856

    If this is anyone's first Asmongold video, they see a CEO of a company paying attention to an honest critique of their product and speaking with their community about it in a serious and respectful manner. That alone makes me deeply consider my next PC being a Starforge PC.

    • @whiteshadow1189
      @whiteshadow1189 Před 3 měsíci +19

      @@Zileas0100:14 literally says it’s his company 🤷

    • @Methamphetamineist
      @Methamphetamineist Před 3 měsíci +12

      @@whiteshadow1189 zileas beeing peanutbrain himself, he just thinks the same of others. Also 50% of asmon content is reacting, ofc he will react to video reviewing his companys work. Like stop putting him on such a high horse, literal simps

    • @vexillian
      @vexillian Před 3 měsíci +28

      @@Zileas01 What do you mean? He did literally say he's involved with the company. Multiple times throughout the video, he talks about the issues that Gamers Nexus brings up on how he needs to fix it. At 3:45, Gamers Nexus themselves literally say in their video that it's owned by OTK and says Asmongold's name, and then literally shows a clip of Asmon dinking around with a PC from his own company. Did you even watch the first 5 minutes of the video?

    • @vexillian
      @vexillian Před 3 měsíci +19

      @@Zileas01 Never collabs with another member of OTK, but he literally has a whole podcast with two of them. Okay, man.

    • @DelkorYT
      @DelkorYT Před 3 měsíci +3

      He is not the ceo, he is one if the owners

  • @Anthony393turbo
    @Anthony393turbo Před 3 měsíci +4

    I work in the transportation industry. I can tell you that while in transit, the shipment will sacrum to bouncing and vibrations from the road while traveling. Depending on where the shipment is located at on the trailer, it could be more or less vibration. For instance. A shipment on a pup (28 ft box ) or ( 48ft 53ft ) van will ride differently over the axle. This also can be affected by weight of the shipment. The lighter the shipment. The more it tends to vibrate and bounce. A heavier shipment will vibrate and bounce less. This is probably the most likely cause on tiny screws loose and many things. Not just PCs. Dunnage ( Air bags, cardboard, bubble wrap, etc ) is another thing we use to cut down on this along with straps. But we can only do so much preparing a load for transit. Pot holes, uneven roads, etc add to this problem. Even driver error such as a hard hook or erratic driving. A possible solution. A tiny dab of liquid thread locker on the tip of the screw with ample drying time ( 24 hrs ) before transit. I think it should be common sense to check things such as these before use rather than blaming the builder. But it happens. We are all human after all. Hope this info helps to a glimpse into the transportation industry..... Old Dominion Freight Line Inc. Logistics.

    • @user-jx2qe1pv7q
      @user-jx2qe1pv7q Před 3 měsíci

      Many ordinary users will not know to check screw tightness before using. Adding blue threadlocker should be standard practice for this sort of product IMO.

  • @schoat333
    @schoat333 Před 3 měsíci +12

    Props to you for watching this and taking an interesting in what could be done better. A lot of this was little things, but I would say the loose screw inside and the m.2 cover tape are the 2 things that need to be sure to fix. Looks like you have a great product here, and I foresee it will get better with time.

  • @locVampeal80
    @locVampeal80 Před 3 měsíci +194

    its actually a HUGE compliment, to have somebody like GamersNexus, TELL YOU TO YOUR FACE, your product is good enough for ME to gift it to another person. im not sure ive ever heard GN say something like that, in such a way. he was genuinely impressed, and i think he was even thinking about that double shipping with screw retention... great review, and a great video review sir! impressive, my next PC ill be buying from your company

  • @graysaltine6035
    @graysaltine6035 Před 3 měsíci +387

    Asmon, OTK and the Starforge team should honestly be _very_ thankful for such an objective, in-depth and high-tier critique of their product. Companies spend thousands to do this kind of QA testing in-house and they are getting it for free. GN truly are the realest of deals - massive respect to them for their dedication to excellence as well as their hardline consumer perspective. Oh and the PCs look pretty good too!

    • @StuPV
      @StuPV Před 3 měsíci +12

      Free? They got PAID to receive this criticism lol

    • @TheOne23_
      @TheOne23_ Před 3 měsíci +6

      @@StuPVthey paid for the system, they are referring to the free advice and review

    • @auslad
      @auslad Před 3 měsíci +4

      loose screws on any part of a PC is totally unacceptable, no matter what you say.

    • @istiompaxindica9676
      @istiompaxindica9676 Před 3 měsíci +1

      apparently they immediately made a respond through email in 6 hours about the screws according to Steve in one the new vid

  • @MaxGuides
    @MaxGuides Před 3 měsíci +6

    Asmon, add a “locking washer” to prevent radiator bolts from backing out in shipping & paper washers to the motherboard for similar reasons (acts as a spring keeping the bolt tight & mitigating vibration). All PC screws can be purchased with locktight/nylon(which expands as the screw is screwed in) pre-applied but they also sell inserts that you put into the screw-hole before screwing in components that increase friction.

    • @zerumsum1640
      @zerumsum1640 Před 3 měsíci

      loctite applied in their shop would be more than enough. the blue loctite would be ideal, it's meant to stop screws from backing out unlike the red loctite which is meant to lock a screw in place until melted out.

  • @apathy831
    @apathy831 Před 3 měsíci +2

    Just do what I do for aircraft maintenance. We use torque wrenches for everything. You can also you torque seal on each screw it can serve two purposes one it’s a visual indicator you already torqued that screw and it’s also an Indictator if the torque seal breaks you can see at a glance the screw is loose.
    Another thing you use is thread lock ( the actual name is evading me) it basically comes in different strengths and you put a small drop on the threads before you screw it in but it helps keeps the screw in and tight. It’s especially helpful on screws that don’t have a lot of torque or are prone on working their way out.
    By doing those 3 things on aircraft I work on the chances of forgetting to tighten a screw or one coming looses is near zero and we also have the added benefit of at a glance with the torque seal to see what’s been tightened and what has come loose when the torque seal breaks.

  • @brandon14125
    @brandon14125 Před 3 měsíci +334

    Asmon keep your chin up, having a Steve review that doesn't end horrendous is a very good thing. Dude is not only probably the most respected PC hardware reviewer to date, he is also the most meticulous in the biz. The fact you all responded so fast as a company to his review with acknowledgement and commitment to work on it, and just your overall reaction and concern for tightening and improving processes shows you all are gonna be alright. I don't think I've ever seen a perfect Steve review tbh so yeah you guys are doing good for sure.

    • @method138
      @method138 Před 3 měsíci +33

      he also got pretty hair

    • @sh-spectrum409
      @sh-spectrum409 Před 3 měsíci +44

      @@method138He *is* Tech Jesus after all.

    • @doublecrossedswine112
      @doublecrossedswine112 Před 3 měsíci +4

      I think Steve could criticize a cinder block. And if I didn't think his standard was that absurd, I'd not watch him. Its what makes him the goat.

    • @itslevi2334
      @itslevi2334 Před 3 měsíci +4

      @@method138 pretty is an understatement for that beautiful mane.

    • @trickm0nkey
      @trickm0nkey Před 3 měsíci +3

      The youtube comment making a comparison between Steve saying the computer is "pretty good" and "would give it to someone he knows" is like LPL saying he'd use the lock himself is a great comparison.

  • @woobilicious.
    @woobilicious. Před 3 měsíci +247

    Asmon's attitude of "This isn't our fault, but we should still try to address it" is an extremely good attitude to have for a business. so many times Businesses will blame their suppliers without any self awareness that it's part of their business decisions. They can choose a different supplier, or work with their suppliers to improve the quality, or making sure the screws are tight enough after delivery.

    • @Jay-mx5ky
      @Jay-mx5ky Před 3 měsíci +29

      Not just that, but Asmon also has good deductive reasoning skills. Soon as they came across the screw that was too tight, he said "this must be an issue with the process because it is inconsistent," which is exactly right given Starforge's alleged statement to GN. These are the types of leaders we need as a community and I hope that Starforge gets a boost in business thanks to GN and this video.

    • @NewsofPE
      @NewsofPE Před 3 měsíci +8

      the screws are their fault though?

    • @RealistRatRace
      @RealistRatRace Před 3 měsíci +6

      @@NewsofPEyeah screw don’t just loosen out of nowhere.

    • @NewsofPE
      @NewsofPE Před 3 měsíci +6

      @@RealistRatRace even in shipping, screws don't get THAT loose, and not only a couple of them, if it was shipping, half of them would be in that state instead of just 3

    • @Meatsquadron
      @Meatsquadron Před 3 měsíci +7

      @@NewsofPE Screws like that absolutely come loose during things like shipping. Whether or not that’s the sole reason or whatever isn’t up for debate. There are things that could be used like Loctite. I used to work for a medical/military electronic manufacturer. That’s what we used on any screws that we were putting on PCBs, because they would come loose during shipping all the time lol. It’s an issue that can be caused by multiple factors, and he’s pretty much saying well we got to do what we can do on our end to try to prevent that from happening is all.

  • @chriscarpenter243
    @chriscarpenter243 Před 3 měsíci +2

    You could apply (Loctite) Purple 222 for small screws. What is the blue stuff on laptop screws?
    The blue coating on laptop screws is typically a thread-locking adhesive that helps to keep the screws in place and prevent them from loosening due to vibrations or other movements. It provides additional security for the components inside the laptop and helps to maintain the integrity of the device

  • @Anonymus-ih7yb
    @Anonymus-ih7yb Před 3 měsíci +4

    That was probably the best prebuilt review from GN I’ve seen. And even though the screws have been loose, it hasn’t been thermal throttled to hell like many of the other pre builds. So I see why it was rated this good

  • @SeanOMatic
    @SeanOMatic Před 3 měsíci +452

    Given how critical and thorough Steve and his team are, a "pretty good" is absolutely glowing. Good job, you guys can get better from here.

    • @NoEphingIdea
      @NoEphingIdea Před 3 měsíci +1

      "pretty good" after multiple reviews.... you're just a fan boy

    • @brainswag
      @brainswag Před 3 měsíci +12

      @@NoEphingIdeaDo you even watch the video? Its like you got nothing from it. It was really thorough.

    • @NoEphingIdea
      @NoEphingIdea Před 3 měsíci

      @@brainswag yeah I liked the part where a motherboard standoff was loose and could potentially fry compenents… are you just pretending to be stupid?

    • @c0horst
      @c0horst Před 3 měsíci +3

      It's really not going to get better than that. I remember seeing a review he did on a computer case a few years ago, his verdict was "we don't have any particular problem with this case", and that was a pretty solid recommendation from him, lol.

    • @termitreter6545
      @termitreter6545 Před 3 měsíci +2

      Tbh most prebuilt PCs are just terrible, with shockingly low quality. I dont think Steve is overly critical or anything.
      But this definitely seems to be a step up compared to most pre builts, much more what they should be. Makes me happy to see, even tho Im not in the market for prebuilts.

  • @phoenix0153
    @phoenix0153 Před 3 měsíci +206

    I really appreciate the fact that Asmond is actually invested in the constructive criticism that's given and is fully taking it in as something that needs to be worked on, as opposed to "these people are trying to bring us down by finding our faults"

    • @gregoryent
      @gregoryent Před 3 měsíci +11

      Asmon has always seemed to be one of the most in tune people on twitch. He knows there’s zero reason for these big tech CZcamsrs to lie, they review dozens of shit computers yearly, and if they see something shit, they aren’t going to gloss over it. Asmon understands that as valuable criticism and not some throwaway comments like you mentioned. He actually understands that criticism is valuable, unlike a large majority of companies.

    • @Jabarri74
      @Jabarri74 Před 3 měsíci +2

      @@gregoryent They also started out by selling comps that were well crap with garbage specs and so he addressed that too

  • @theyruinedyoutubeagain
    @theyruinedyoutubeagain Před 3 měsíci +15

    Massive respect for how well you receive feedback. This is _exactly_ what I'd want from someone to whom I'd give $4-500 overhead to build a computer. Very happy to send you some business the next time I refresh my windows machine.

  • @petereverett2354
    @petereverett2354 Před 3 měsíci +1

    For the screw issues you can get screws that come with "locktight" pre applied to them and it should solve all those issues.
    As for the front panel you can just offer a mesh option. It might not look as good but will be way quirter for the same temperature

  • @OrdinaryJo3
    @OrdinaryJo3 Před 3 měsíci +357

    That part where GN shows Asmon unboxing his pc was priceless 😂

  • @GhosteryAnon
    @GhosteryAnon Před 3 měsíci +353

    This is like learning your child is a top tier student in his class, (with only a few loose screws).
    AsmonGold should feel like a proud father, technically

    • @sheldoncoffelt1891
      @sheldoncoffelt1891 Před 3 měsíci +5

      A proud father of what he can't even take a side panel off he's not responsible for shit outside of having money to sponsor someone who isn't a complete idiot.

    • @TheChzoronzon
      @TheChzoronzon Před 3 měsíci +17

      @@sheldoncoffelt1891 Which is more than 99% other YTbers do ... keep being edgy, never change my mate

    • @ProsperityPulses
      @ProsperityPulses Před 3 měsíci

      @@sheldoncoffelt1891 youre just very ignorant, do you know that more than 70% of investors lose their money and their companies because they think that they can just leave the company to good hands and sit there, and earn money? thats not the case with asmon, he clearly listens to feedback and willing to participate in the development of the company. ofc hes not responsible directly for building the pc, but he is responsible for APPROVING the decisions made by them. ofc you wouldnt know that, since you probaly dont understand how business works based on the way youre talking, and probaly does not have any investments or shares.

    • @-sigma1584
      @-sigma1584 Před 3 měsíci

      @@sheldoncoffelt1891damn bro you really are a Sheldon aren’t you?

  • @badopcode
    @badopcode Před 3 měsíci +1

    Torque balancing the screws will prevent them from backing out or being loose in shipping. The problem with the loose one is they were the first ones put into the case. As the other screws are added and tighten down it removes the tension on the original ones. Torque limiting screw drivers and hitting all the bolts repeatedly... you can eliminate repetitions by using a torque pattern.

  • @dustinwolfe2330
    @dustinwolfe2330 Před 3 měsíci +2

    every time i see you review and watching these channel eg.Linus and GN review
    i love how nervous and concerned you get it shows so much care as an owner i appreciate you so much

  • @andrewt9204
    @andrewt9204 Před 3 měsíci +80

    That trolling by Steve with the streamer voice analysis was the hardest I've laughed on a CZcams video in a while. That was absolute gold. Azz mon gold.

    • @WayStedYou
      @WayStedYou Před 3 měsíci

      I thought Emis voice would be super low on their scale when they did it

  • @michaelfox6945
    @michaelfox6945 Před 3 měsíci +290

    I think this is the best review on a prebuilt system I’ve ever seen from gamers Nexus, he usually tears them to shreds.

    • @Secretdawg925
      @Secretdawg925 Před 3 měsíci +7

      Facts

    • @Delirio2
      @Delirio2 Před 3 měsíci +6

      14 minutes in and so far the rig has so many flaws & cheap design choices. GN is just phrasing it in a more cordial way.

    • @milansoos7837
      @milansoos7837 Před 3 měsíci +9

      @@Delirio2 So many flaws? like 2-3?

    • @vintageplanet9376
      @vintageplanet9376 Před 3 měsíci +6

      ​@@Delirio2it was pretty decent review compared to every other brand.
      Of course prebuilt pcs are for morons but still.

    • @asdfasdf-mn8iu
      @asdfasdf-mn8iu Před 3 měsíci +21

      @@Delirio2 Lol, some sticker not removed from a SSD and a few loose screws are not "so many flaws & cheap design choices". wtf.

  • @CaptainCoffee37
    @CaptainCoffee37 Před 3 měsíci +3

    I think it's really cool both from an up front honesty standpoint, a confidence in your product standpoint, and an amusing humor standpoint, to see the owner of a SI reacting to a review video of his own product. Kudos to you sir.

  • @nickshaw3619
    @nickshaw3619 Před 3 měsíci +10

    I watched the original video when it first dropped, and I was seriously impressed with where your company is at. Steve is famously unforgiving in his reviews, and while he pointed out areas needing more attention, this is the best review of a pre-built I can remember from GN.
    I personally would like to see what a process change in your build area. I think the screw torque issue is a matter of tooling and attention, and the SSD thermal pad is entirely a matter of attention to detail.
    I would also like to see a higher quality of fan and a more free-flowing front intake on your case. Those details aren't up to the same standard as the rest of the component selection and workmanship in the system.
    I really, really want to see Starforge hit the mark. You clearly have the passion, and you clearly have capable people. You also have an attitude towards customer service that makes me want to spend money with you, even though I can and do build my own systems. Take those criticisms on-board, and Starforge could be building 10 out of 10 systems.

  • @lordmalthus4720
    @lordmalthus4720 Před 3 měsíci +28

    I won a starforge comp in a giveaway. it's so quiet my wife thought it was broken for like a week. it's the $1200 version

  • @wizin2239
    @wizin2239 Před 3 měsíci +187

    I love that, unlike others, you're not taking this personally and see it as a learning experience for future builds. This just shows how serious you are at making this a better experience for the customers.

    • @73delgado
      @73delgado Před 3 měsíci

      yeah i totaly agree but Asmon talking about not wanting to buy a new car when he is a litteral millionaire grinds my geares lol hes a cheapskate

    • @phlogistanjones2722
      @phlogistanjones2722 Před 3 měsíci +13

      @@73delgado SOME folks do not have a hole in their head or heart that they need to fill with $1,600 sneakers or a new car every time the season changes. If that "grinds your gears" then that is a "you" problem.

    • @wizin2239
      @wizin2239 Před 3 měsíci +7

      @@73delgado I think it's hilarious. It wouldn't be Asmon if he wasn't a cheapskate 🤣

    • @Chris-hp3il
      @Chris-hp3il Před 3 měsíci +2

      @@73delgado Someone already mentioned, that is your problem. High School mindset

    • @daedalron
      @daedalron Před 3 měsíci +1

      Yeah, Asmon is definitely taking those critics the right way. As he mentioned, this is pretty much a free external audit for their company.

  • @zerumsum1640
    @zerumsum1640 Před 3 měsíci

    on the screws thing: yes, that can happen in shipping. Vibrations loosten fasteners, it's a near universal rule. there is a product out there called Loctite designed to stop this, you put a tiny amount in the threads of the screws and it is basically just a glue to keep them from twisting loose. for reference, this stuff is used in industry (as in, heavy industry) to keep bolts from shaking loose or spinning out.
    for the sake of anyone who later wants to re-use the case, use the blue loctite (blue liquid, not red liquid. bottle will always be red) as the red loctite on small screws is sometimes as good as welding the damn things in place.

  • @G.Franke
    @G.Franke Před 23 dny

    Looking to upgrade from my old Falcon Northwest I bought in 2016 (this week, I have finally had my first issue with this PC as its time to upgrade). I'm a father and work a lot, so I don't have time to build PCs anymore. One value to give to your customers is not only providing high quality products, but make it easy to upgrade parts on the device over time, and the cable management/ positioning of components matter. Looks like a pretty solid product overall. Great job!

  • @annaczgli2983
    @annaczgli2983 Před 3 měsíci +364

    Gamer's Nexus is the one of the very few channels I trust for unbiased hardware reviews, esp. after the recent controversy with Linus Tech Tips. That was a fair review, & a good response by the vendor. This is how you build trust with the customer - other companies please learn.

    • @a3-radio
      @a3-radio Před 3 měsíci +31

      To be fair to linus, the controversy had little to do with impartiality and more to do with mistakes in bench marks and weird results in tests in most if not all cases it was during a single test for a single of the compared product and didn't really change the results.
      Also the issue with the auction prototype water cooler that was handle in every form poorly by linus even if he compensated the team that build it after and yes i know they originally "gave it" to them for keeps but linus sticking to the "we can ask for it back" bit felt really weird to me, whoever bought it would probably accepted a refound and maybe some additional compensation if needed, that was just linus sticking to his stubborn decision
      Personally even after linus said they were gonna work on fixing stuff i have found they really haven't so i have drifted from their content but given that a good chunck of asmond audience is probably not aware of the controversy i thought it fair to explain it

    • @kuro_emiya
      @kuro_emiya Před 3 měsíci +4

      not really a good idea since people looked into GN after that whole drama and pretty much exposed he's a massive hypocrite and liar.

    • @UtterlyShagged
      @UtterlyShagged Před 3 měsíci +72

      @@kuro_emiyaexamples and sources?

    • @garywebster3044
      @garywebster3044 Před 3 měsíci +52

      @@kuro_emiya
      I believe you because you because I automatically believe anonymous posters who attack people while providing zero evidence, context, sources or any actual information whatsoever on what they are claiming, I definitely don’t instantly think they are just idiots with absolutely nothing worthwhile to say.

    • @anargument1192
      @anargument1192 Před 3 měsíci +43

      ​@@kuro_emiyawhat are you even talking about man? This ain't Facebook mate you gotta provide source and actual information.

  • @aresmn1845
    @aresmn1845 Před 3 měsíci +128

    I have watched numerous secret prebuilt videos of GN and just getting "decent" remark from Steve is a good enough reason to be happy. Let alone a near perfect score. It's is the highest compliment that he has ever given to another SI.

    • @walkir2662
      @walkir2662 Před 3 měsíci +39

      I'd say "I gave it to someone" is the highest compliment Steve ever gave a prebuilt.

    • @WayStedYou
      @WayStedYou Před 3 měsíci +18

      decent and I gave it to someone is a good rating considering they basically shitcanned a 6k PC and didnt even give it away to anyone

    • @LiLBitsDK
      @LiLBitsDK Před 3 měsíci +19

      @@WayStedYou yeah "I would give it to someone" ranks a lot better than "Better than Dell" and "Better than Wallmart" badges for sure

    • @marcogenovesi8570
      @marcogenovesi8570 Před 3 měsíci +5

      Most SI would be happy to get the "better than a Dell" from GN.

  • @Rhuidian
    @Rhuidian Před 3 měsíci +2

    I'm glad Asmond trying to be impartial on this. There are always things to improve, and a blind test by one of the leaders in benchmarking PC's is an excellent tool to get free research.

  • @earthtaurus5515
    @earthtaurus5515 Před 3 měsíci

    Watched both the LTT and GN vids out of curiosity, good to see previous feedback from LTT was taken on board re: PSU cables. In regards to the motherboard stand-off issue, that happens if the 1)the stand-off is not threaded properly, 2)Overtightened in the case, 3)the screw is not threaded properly 4) was screwed in at an angle. I've had these happen on me over the years. A quick QA pass about the screws once motherboard is installed and another when all put together would solve that problem as torqued screws will only resolve part of the problem.

  • @johnnyrico3637
    @johnnyrico3637 Před 3 měsíci +80

    Steve not trashing this is actually decently high praise. Really, fixing some of the design things and a bit of process could make it a really high end product. Honestly, I'd recommend this to family and friends already. They just want to place the PC on the desk and plug things in and it works. Always keep your customer in mind, which seems like you are kind of your customer, so you should probably be trying all the products out. The tape on the ssd is likely the biggest issue.

  • @danpatrones6360
    @danpatrones6360 Před 3 měsíci +15

    A "pretty good" from Steve at GN is high, high praise compared to most tech reviewers. His word carries a lot more technical weight than a Linus.

  • @Gornemant
    @Gornemant Před 3 měsíci

    On top of using the right torque, what you can do additionally to prevent screws from loosening, is using an appropriate thread locker. Just a drop of a medium/low strength should be enough. While this may be overkill if you build your own PC, it might be necessary for a prebuild that is being shipped and will be submitted to higher vibrations.
    It might add to the time required to build the PC, but it should prevent screws from loosening if the right torque is applied. You might be able to find screws which already have thread locker pre applied, but not entirely sure about that one.

  • @danielstewart7732
    @danielstewart7732 Před 3 měsíci

    For loose screws just have the assembly teams, start using locktite (the BLUE). just a small drop on each screw, and they will never un-intentionally back out or come loose again.

  • @Momi_V
    @Momi_V Před 3 měsíci +9

    Reacting to a GN Video is ballsy. They are fair but BRUTAL with high standards and have ABSOLUTELY MURDERED some SIs in the past, tearing them and their builds apart to the point of turning them into Memes (see "better than Dell" award). I'd honestly like to see him react to the Dell G5 video to put the praise he got from GN in context. Anything beyond "not absolutely terrible" from them is already an achievement.

  • @The_LaughingHyena
    @The_LaughingHyena Před 3 měsíci +198

    I'll be honest, if this was my first PC I'd be over the moon. Honestly, for the consumer and not folks already online, this is a great PC for a common household.

    • @itsmenoname2247
      @itsmenoname2247 Před 3 měsíci +12

      a little bit over powered for normal household use

    • @F1rstp3rson
      @F1rstp3rson Před 3 měsíci +7

      @@itsmenoname2247 just a litle bit? That PC is overkill for household use. If household means gaming aswell then its okay.

    • @MrDoreius
      @MrDoreius Před 3 měsíci +25

      ​@@F1rstp3rsonin this day and age, household definitly also means gaming

    • @blushingralseiuwu2222
      @blushingralseiuwu2222 Před 3 měsíci +29

      ​@@itsmenoname2247no dad, I definitely need this for online class, stop being such a boomer smh

    • @paradoxx_4221
      @paradoxx_4221 Před 3 měsíci

      @@itsmenoname2247 you kinda want things to last as software and operating systems become more taxing on the hardware, and this pc is gonna last longer because it just has more performance.

  • @oliviersadoulet337
    @oliviersadoulet337 Před 3 měsíci

    Simple nail polish on the top of the screws prevent them from unscrewing with vibrations while still being able to manualy do it if/when required. Its what we do with stage sound cables 😉.

  • @camtech1679
    @camtech1679 Před měsícem

    Not sure if you will read this but I wrote a list of the issues I personally as a buyer would like to be fixed and provided cost effective solutions. (In no specific order)
    1. Loose screws : After tightening them down the first time during the building process, use a colored tape to tape over them. The adhesive will keep them from unscrewing themselves in transit. Make sure to not use any tape that would be conductive. Another point here is to not impede function (covering up airflow channels). Aesthetics is of personal taste and if the end user wants to remove the tape, that is their choice. What I would not do is use glue or loctite. If for any reason the PC needs to be serviced, even if its sent back to manufacturer under warranty, you do not want to have to fight with the product to service it, extends lead time unnecessarily when a simple piece of electrical tape will do.
    2. Motherboard stand screw and motherboard screw being too tight : When installing the standoffs, make sure these are torqued (but not over-torqued to where they strip the threading) to a higher load than the motherboard screws. This will ensure when one goes to take the motherboard out, the screws come out rather than the standoff as in the video.
    3. Protective plastic on the thermal pad for the SSD heatsink : Easy fix. The only thing I want to say in regards to this is when the tape is not taken off, instead of moving heat away it begins to act as an insulator trapping heat in, a double whammy if you will.
    4. The front panel : This is more a choice of case options, you get what you pay for. Cheaper cases are usually built with thin metal and plastic. While it will get the job done, it does not instill a feeling of longevity or premium, ok for lower end models ($800-$1000) but $1500+ should feel rigid. A rule of thumb for me personally is, the case should be 5-10% of the cost of the build.

  • @TheAceInfinity
    @TheAceInfinity Před 3 měsíci +37

    For the screws, typically companies will put a medium-hold thread-lock on the threads before assembly to prevent them from coming loose. Some screws can probably be held in place as-is by engineering design too, but that's not the standard screws that you'd see in most places.

    • @AC273
      @AC273 Před 3 měsíci +8

      As an engineer, thread forming screws are generally prevailing torque, but the fine threaded screws used on the MB and the cooler could definitely benefit from thread lock. A lot of screws can be purchased with pre-applied thread lock patch on the screw threads. I don't know if screws that small can be purchased that way, but it is common on larger hardware.
      This was a good comment @TheAceInfinity

    • @TheAceInfinity
      @TheAceInfinity Před 3 měsíci +2

      @@AC273 It's good to have a real engineer comment on my suggestion!

    • @rcflight13
      @rcflight13 Před 3 měsíci +4

      ​@@AC273You'd think they'd be able to get pre-applied screws. Pretty sure laptops use pre-applied micro encapsulated threadlock and they're tiny. Can't imagine someone is blotting on a threadlock by hand. Standard Loctite also eats and destroys some plastics so would be terrible for laptops.

  • @daniel-juega
    @daniel-juega Před 3 měsíci +84

    The front panel could be replaced with mesh for better airflow (This could also add some performance to the system and fix some of the acoustic issues by lowing the internal temps. Hence, the fans would spin slower by the fan curve configuration in the BIOS).
    The screws could be secured from shipping vibrations with loctite threadlocker.
    For the tape in the SSD thermal pad, you could create standardized processes (a checklist) for the builders.

    • @F1rstp3rson
      @F1rstp3rson Před 3 měsíci +3

      Why Loctite? I use that only on Bikes and such, the Blue one to be precise. Oh there is a purple one that has weak strength, wile I am writing this I just remembered that I had blue flakes come of screws when disassembling electronics, I am not the sharpest tool in the shed as it seems.

    • @scottwpilgrim
      @scottwpilgrim Před 3 měsíci +5

      ​​@@F1rstp3rson LMAO just stay the fuck away from red cause that shit will FUSE your screws permanently. Any time I needed to remove a bolt from steel structures and I see the red drip from the nut, I just skip to cutting it off.
      Purple is for applications that may require frequent disassembly. Blue is designed to be semi-permanent but still removeable with moderate torque and hand tools.

    • @mojolotz
      @mojolotz Před 3 měsíci

      The front panel seems like a custom decoration. They could maybe upsize the holes but probably if they want to stick with the pattern they should just make the gap bigger.
      This ain't a hard to cool system.

    • @ffnbbq
      @ffnbbq Před 3 měsíci +1

      The case is a Deepcool CK560, which does have a mesh filter behind the decorative panel, just in front of the fans. You can remove the panel, but then the case looks a bit unfinished.

    • @daniel-juega
      @daniel-juega Před 3 měsíci

      @@F1rstp3rson I have seen the blue one in electronics, I think it would be a good solution for high vibrations. But, experimentation will set us free.

  • @willkarn9750
    @willkarn9750 Před 3 měsíci +2

    As uninterested as I am in going over this for your company, just get an industry-standard torq screwdriver and test it to find a torq setting you find works for you. So screw in ten screws with various settings and then vibrate the case somehow to see if any screws loosen up. Then implement a shop standard and train all employees on that standard.

  • @OffbeatJoe
    @OffbeatJoe Před 3 měsíci +76

    The Cock Rocket PC Building team really did a great job with that cable management in the back that really warmed my heart

  • @MrBeetsGaming
    @MrBeetsGaming Před 3 měsíci +45

    I love how much he actually cares about the quality and improving it anywhere possible, that's hard to find in any industry now a days.

  • @ShadowByNine
    @ShadowByNine Před 3 měsíci

    Gratz on the growth of your company man. It's nice seeing how involved you guys are and how you roll with the memes related to your products. It's wholesome in an era where we have to many faceless hollow corporations.

  • @dhrida5518
    @dhrida5518 Před 3 měsíci

    To prevent the front panel from doing that maybe bending both side ends of the panel inward, but then if it bends it would deform I rather have it that way imo and also it would choke the air flow, to prevent the screws from loosening nylon washers could definitely do the trick and they aren't expensive, but yeah it can happen during shipping unfortunately...

  • @wallywest2360
    @wallywest2360 Před 3 měsíci +92

    Respect for airing this and taking an interest in what Starforge is delivering to the customer. FWIW everything I've heard about them is positive. You're never going to hit 100% perfect all the time, but getting a "it's pretty good" from Steve really means you're doing awesome.

  • @Joel-st5uw
    @Joel-st5uw Před 3 měsíci +206

    Gotta say I'm genuinely impressed with your reaction and willingness to learn from GN's review. I'm a huge GN fan, and I already recommended a Starforge system to some coworkers after seeing their review. I was super impressed by Starforge's response to GN, and now watching this I'm even more impressed with Starforge's leadership.

    • @senshy290
      @senshy290 Před 3 měsíci +1

      @@JesusChristIsLord.PraiseGOD. Me and my dad actually looked at Starforge PCS and how much they would cost to make them yourself because i wanted a new PC and only had a budget of 1500€ and let me tell you this... you can totally build a better quality PC by yourself for 1500€ than 3000-4000€ starforge PCS
      They are not bad they are not EXTREMELY SCAMMY or smth like that but 300-4000 isn't really a good price here...

    • @gopnikolai7483
      @gopnikolai7483 Před 3 měsíci

      I went from watching all Linus and no GN, to the other way. I barely watch LTT and much prefer GN. I think I'd honestly be terrified of GN reviewing a product I've created lol, this went really well, though IMO.
      Linus had some good points about the Starforge PC they bought, but some were really fucking braindead. He complained that they left the peel-able protective plastic off some components... really... it's honestly an integral part of unboxing something BRAND new. I don't know about anyone else, but if I bought a brand new PC - or other product - and there were no bits of protective plastic, that'd instantly make me think 'cheap' or that they're cutting corners.
      Besides, *that peeling feeling* is almost unmatched.

    • @astarianott4099
      @astarianott4099 Před 3 měsíci

      @@JesusChristIsLord.PraiseGOD. I can cook the same food that I get from takeout by getting the ingredients and cooking it myself, can build a house cheaper than buying one, can fix my electronics cheaper than hiring someone to do it for me
      as always, outsourcing knowledge and inconvenience costs you money, absolutely nothing new there

    • @julose2678
      @julose2678 Před 3 měsíci +2

      @@gopnikolai7483 yes but on a pre built pc you shouldnt have protective plastic on the inside. Cause now you get a built pc and have to open up the case remove the plastic and then put the case back on, its a prebuilt pc there should be no plastic on the INSIDE. prebuilt pcs are for people that dont know or dont want to built pcs so there is no point in leaving the plastic inside, the customer should be able to turn their pc on as soon as they get it.

    • @gopnikolai7483
      @gopnikolai7483 Před 3 měsíci +1

      @@julose2678 oh no. God forbid you have to - AT MOST - undo a whole 2 thumbscrews (a truly terrifying concept).
      Opening a single side panel in 15 seconds doesn't just instantly void its 'pre-built' status or purpose. That's like complaining that your Ford or Honda is a kit car and you're not happy because you have to... OPEN THE BONNET TO FILL THE OIL! (Another truly terrifying concept, I know.)
      Not to mention a number of pre-built PCs from different companies come with sealed expanding foam packs inside to stop components from being damaged in transit.
      Don't wanna deal with anything related to desktops, get a console.

  • @canbeast
    @canbeast Před 27 dny

    I've been doing this kind of work for 20 years, regarding a couple loose screws, its about building a consistent employee base, if youre constantly cycling through good assemblers, you'll consistently find missing or loose bolts and stuff. When you do something enough you get a routine and these little things dont happen

  • @TheCapul3t
    @TheCapul3t Před 3 měsíci

    Case components ahould be secured using screws with a serrated washer head to prevent them from vibrating our during shipping. The external screws used that were loose had smooth washer heads. While this is fine for home builds (what the off the shelf components are designed for and why they're shipped with them), a different screw should be used for products that will go through shipping. Standardized torque will not completely resolve this.

  • @jokur7
    @jokur7 Před 3 měsíci +30

    having your work rated as pretty good by basically the god of PC tech CZcams, that's an excellent achievement

  • @misugrrl
    @misugrrl Před 3 měsíci +88

    The fact Gamers Nexus goes through so much work to test out rigs is amazing, and the positive attitude Asmon has towards feedback - good or bad - is exactly why he's successful. I wish I had known you guys had a PC company when I made my last big gaming PC purchase but rest assured, my next big splurge, I will check you guys out first.

  • @wilveno3185
    @wilveno3185 Před 3 měsíci

    Been a tech for a long time. You covered most things will. The best advice I have is use a very small amount of non-permanent lock-tight on the screws. Should survive the shipping along with the standard torque method.

  • @GodlikeIridium
    @GodlikeIridium Před 26 dny

    14:50 That statement is absolutely correct! Great mentality/thinking.
    And that's also a reason pre-built PCs cost so much more, QC is absolutely necessary. Simply to achieve that goal of the user only having to get it out of the box, get the foambags out and it's ready to run, and because people make mistakes and it's absolutely impossible to find only super motivated employees who are so passionate that they only accept perfection from themselves. And from a business standpoint it makes more sense anyways to demand speed from the builders instead of perfection (which can cause them to become insanely slow. I see that often, people who believe they have to be perfect, but instead of that they're just way slower and cause more problems instead), since there's QC afterwards anyways who's job it is to fix any details and mistakes.

  • @Kaktanternak
    @Kaktanternak Před 3 měsíci +12

    Impressive to hear from Steve himself that the build is "almost perfect". That's the highest praise I've heard from him regarding any prebuilds

  • @youkofoxy
    @youkofoxy Před 3 měsíci

    In relation to screws, yes... shipping can loosen them, I have seen that in car that do off road, or their screws are loose or they need... some more convincing to get them out.
    One solution is to use a plastic washer to lock it in or glue, pretty much something that will keep the assembly hard to screw or unscrew.
    Same happens to connector that are no firmly connected (12v high power anyone?)
    Note: it is possible for shipping to make a screw tighter, however is very rare in good packaging, because to do that you need to hammer the bolt in such way as to jam it.
    The fans... well Steve love some mesh and high airflow (while silent) the best you can do is something called velocity stack and place a |vvvvvvvv| (undulate or corrugate mesh) filter on front of it.
    The goal? maximize the filtering surface and optimize air flow path for maximum speed, this should result in the ability to reverse fan flow without insane incense in noise.
    Talking about it, thermal should be smooth as possible, the ideal computer would have the same temperature inside of it no matter the point while also being at the lowest temperature possible. In theory one could approach that if the manage to immerse the PC in a high thermally conductive medium, however it has other challenges as the medium must have similar electromagnetic proprieties that air has.
    In practice, is cheaper to just adjust the air flow to do most of that... yes is not gonna be perfect, however good enough, especially for the price, is what matters.
    well, I would no recommend using tape, those thing leave residue and detach after a while, unless is some especial tape.
    Is best to actually use a plastic cover, avoid anything that has glue or work as glue unless you need the stuff to stay there "forever".
    If you must use glue, prefer one that have some "give" (pliancy) to them, as they can handle shipping and use harnesses.
    My favourite tech to use in wire is no other that thermal shrink tube, as they leave quite the professional look with 0 glue.
    Also, remember: Thermal cycling is just like shipping, but in a more atomic shenanigans level, so take it into account if you gonna build a system to last.

  • @66racer
    @66racer Před 3 měsíci

    Even with torque limiting drivers, the flex going through shipping can loosen some of the mobo screws specifically. Not like back them out completely but maybe a 1/4 turn loose.

  • @tru3sk1ll
    @tru3sk1ll Před 3 měsíci +57

    "Ya boys, this PC can run Wrath of the Lich King Classic - so ya"
    I laughed so hard I spit Whisky all over my monitor

  • @jimcachero
    @jimcachero Před 3 měsíci +10

    I work in auto industry, they have programs for each tool that will read anything to a 0 torque( completely missed screw) to over torque…your pc will never have any issues with this kind of tool…or have an assigned torque monitor ( person) to check & recheck before shipping

  • @deadeye1982a
    @deadeye1982a Před měsícem

    If the package is exposed to vibrations during transportation, screws whose escapement is not large enough will loosen. When we ship our didactic systems, we glue all pluggable connections together with nail polish (never opened by the customer) and screws are secured with either lock washers or threadlocker.
    For PCs, there should also be nice screws with integrated spring washers available. In any case, I would be surprised if something like this didn't exist.

  • @Achyll-oh4cu
    @Achyll-oh4cu Před 3 měsíci

    The middle markup is actually not bad when you take into account the time spent on things like cable management, setting up the bios, updating the bios version, they definitely could do with a checklist making sure they remove tape and tighten screws properly though lol and when you factor in that they aren't accepting buyouts to add bloatware to your pc, that seems like a pretty decent trade off

  • @PcTato
    @PcTato Před 3 měsíci +41

    Had loose screws on my alienware laptop when it arrived. Shipping process involves a lot of vibrations. You should include a "quick check" guide so the buyer knows to look over vital assembly areas for loose components. Maybe a little pack of bonus screws as a just in case supply. Cheap effective measures.

    • @daedalron
      @daedalron Před 3 měsíci +6

      The quick check guide is a great idea, since there is nothing the company can do about issues during shipping, having an easy to do checklist to make sure there were no issue could be a solution.

    • @greatleader4841
      @greatleader4841 Před 3 měsíci +6

      a low strength locktite would fix that issue every time, they used to use it on prebuilds. Also felt washers or rubber washers would help with it too so it can absorb the vibrations.

    • @steve833333
      @steve833333 Před 3 měsíci

      sorry but loose screws and tape on the heatsink is a fail, if a grandma bought it how would she even fix it? it would be sent back. the main reason people buy pre-built is plug and play, no setup no need to open the thing. You might not see it as a big deal because you know about PC's.

  • @-PVL93-
    @-PVL93- Před 3 měsíci +24

    Asmon should go on a tour watching some of the other prebuilts GN reviewed, the Starforge one is like a godsend by comparison overall

    • @LiLBitsDK
      @LiLBitsDK Před 3 měsíci +9

      it would be fun to see him when they saw the other companies in half for being incompetent :D

  • @banzan0
    @banzan0 Před 3 měsíci +5

    I work in aviation and after every torque step we have a QC guy verify that all the screws have been tightened and it's DIRECTLY signed for for accountability reasons. I don't know if y'all do this but you may have to have a stepped out process for the build process. Real quick and easy fix honestly. Like you've probably noticed in the recent news that Alaskan plane that had the plug door come off in mid flight, who ever signed off that step is going to catch a huge amount of heat for that. Also they do make manual clicking torquing screw drivers. I personally have one but in aviation I CANNOT legally use it because everything has to be calibrated every 6 months which is also something you may have to look into after so many uses. I hope this little bit of insight helps you out if you do somehow read this comment.

    • @Leon78536
      @Leon78536 Před 2 měsíci

      'i Work in aviation' if only boeing took that as seriously as you do lol.

    • @banzan0
      @banzan0 Před 2 měsíci

      @@Leon78536 I don't know what's funny about being serious. I mean you saw what happened with Alaskan airline. They had undocumented maintenance and that plug door came right off.

    • @Leon78536
      @Leon78536 Před 2 měsíci +1

      @@banzan0 the fact that apparently working in aviation doesn't necessarily mean you take security serious.

    • @banzan0
      @banzan0 Před 2 měsíci

      @@Leon78536 I agree to an extent but it's one way of many to hold employees accountable for the work they do, the service(s) and product(s) provided by the company they work for. Nothing is perfect but having something in place is better than nothing at all.

    • @eliesercepeda686
      @eliesercepeda686 Před měsícem

      @@Leon78536what do you mean by that? Security? Regarding quality control?

  • @bumble3984
    @bumble3984 Před 3 měsíci

    As far as fixing the screws loosening during shipping, there's always thread lockers like loctite and a million other brands. It will drive up costs per screw in terms of actually needing to purchase the product when you didnt before, and slightly longer times for assembly in making sure each screw has it applied. Whether that's worth it for the peace of mind during shipping, i would wager a guess and say no, but you'd have to run some numbers. It's one of those things in isolation that isn't a big deal, but when you're moving volume, it adds up to quite a lot.

  • @daboross2
    @daboross2 Před 3 měsíci +15

    It's really refreshing to see your commitment to solving problems without thinking you personally know all the answers. Seems very sound from a company ownership perspective, and it gives me a new level of respect for you and for Starforged.

  • @doubledayjs
    @doubledayjs Před 3 měsíci +14

    I love to see that Asmon takes these issues to heart. This is what we need from these SI. Keep up the work on making these better and better. I build my own but glad to see you are hopefully addressing these issues.

  • @gauchofromhell
    @gauchofromhell Před 3 měsíci +7

    Congrats! Having worked as a manufacturing and process engineer, just a teeny tiny bit of threadlocker is enough for screws to be set in place. Having torque screwdrivers will help assembly too, and having a checklist/control plan for each phase of assembly will hopefully prevent issues like the one with the SSD thermal pad.

    • @Ornithopter470
      @Ornithopter470 Před 3 měsíci

      Giving production staff threadlocker is a dangerous act. /s

  • @mariut00
    @mariut00 Před 10 dny

    A little bit of red loctite for thread locking paired with the correct torque on the screws goes a long way, it will reduce the issues with vibrations AND will make sure that the customer get a non-tampered pc equipment.

  • @synony6
    @synony6 Před 3 měsíci +64

    Loctite blue is a good option. It's the stuff they use on laptop cover screws to prevent them vibrating out but is light enough that it can be undone.

    • @bakielh229
      @bakielh229 Před 3 měsíci +6

      It's a minor issue, it's not like their only job was to screw things down or anything

    • @scottwatrous
      @scottwatrous Před 3 měsíci +2

      @@leeloodogI've seen some hardware on PC components with the yellow pre-applied threadlock on it, so it isn't an unknown in the industry but certainly not all mobo mfgs bother with that esp as I think a lot of the retail boards are not really intended to go to an SI who is then going to ship the machine, but to an end user who probably will install the hardware on a box that will likely not move very far at all, and will have at least the know-how to inspect and tune their machine if they do something like move or take the machine to a LAN. I would bet boards that are made as OEM private labels and shipped in bulk direct to SIs come without hardware and the SI would source appropriate screws and so-on to suit their needs. So StarForge might look into that.

    • @FullMetalXV
      @FullMetalXV Před 3 měsíci +9

      Dont mistake blue for red or youre never getting that screw out 😂😂

    • @NaughtiusMaximu5
      @NaughtiusMaximu5 Před 3 měsíci +2

      @@FullMetalXV unless it's your ex and you're working on it for her

    • @Sethir
      @Sethir Před 3 měsíci +1

      Upvote this guy to the top

  • @Leon-xi9cu
    @Leon-xi9cu Před 3 měsíci +68

    Asmon has such a good serious eagerness to make corrections and improve that it's been one of the most enjoyable things I've seen of him. I don't watch often but this has me appreciating him as a person

    • @Loniil
      @Loniil Před 3 měsíci +2

      And they actually make those corrections, not just discuss them. That's why their build quality gets better and better with every review.

  • @dagucka
    @dagucka Před měsícem

    tbh i really like the starforge products, i build my pc myself but i think it is something i could recommend to others. the only thing i would do is in the start up guide/faq i would add "setting the monitor to use to the correct refresh rate" because too many have 300fps but only 30hz.

  • @slagkingbran9262
    @slagkingbran9262 Před 3 měsíci

    Torque specs do prevent a majority of loose screws speaking as a mechanic. The pressure is equalized which makes it harder for vibrations to find weak points. Weak points being over tightened screws.

  • @jamiedalton2623
    @jamiedalton2623 Před 3 měsíci +32

    'Not bad overall' is an absolutely shining review from Gamers Nexus. Well done! Keep it up :)

  • @jessicapollingworths2630
    @jessicapollingworths2630 Před 3 měsíci +38

    this was a glowing endorsement and honestly the best advertisement for your company, if i had to recommend to a friend a prebuilt id consider star forge because of this review.

  • @mitosiskain
    @mitosiskain Před 3 měsíci

    Get the Hitachi DB3DL2 or similar it has a torque ring so you can set the specific torque, it's also motor driven will save a lot of assembly time.

  • @TheBattleRabbit860
    @TheBattleRabbit860 Před 2 měsíci

    I'm looking to buy or build a gaming PC for the first time in over a decade, and I've been watching Gamer's Nexus pre-built reviews. I just watched this one the other day and it's really cool to see your reaction to someone breaking down and reviewing your companies PC.

  • @xlerb2286
    @xlerb2286 Před 3 měsíci +22

    You did well. For a young company one of the hard things to get is consistent attention to detail. It's all part of the maturity curve. You'll sort it out. And from Gamers Nexus that was high praise :)

  • @sinhnguyen8135
    @sinhnguyen8135 Před 3 měsíci +59

    Got really lucky with the peel screwup on ssd. If they were using a much faster ssd, it would have been problematic. But even though the result from these issues were not catastrophic, they definitely need to avoid those simple mistakes. People are paying the markup for a reason. Mistakes like these should not be happening.

  • @baker003
    @baker003 Před 3 měsíci

    The only fix for the front panel issue on the chassis is to replace the CK560 chassis with a better airflow option. If there is a contract with DeepCool in place for components (which is appears there is) they may have a better airflow option and that would resolve the "percussive front panel" issue as well.

  • @nathand1369
    @nathand1369 Před 2 měsíci

    @20:50 I would hope someone mentioned it already, but FYI, all screws come with the CASE not the Motherboard. So if you elect to go with a different case to possibly resolve the air intake issue mentioned, you would get different screws. From my personal perspective, in MOST situations, I have not really seen a big difference in screw quality. That being said most of my builds are using either Corsair or Thermaltake cases. Hope this helps.

  • @donendron6274
    @donendron6274 Před 3 měsíci +138

    Must be fun working at a pc warehouse when a streamer texts you 10 mins before you're off on how to take off the front panel of his PC LMAO.

    • @WV-HillBilly
      @WV-HillBilly Před 3 měsíci +3

      lol this is one benefit of having Salaried workers you can just bug them whenever and give them an hour of comp time later

    • @eardey
      @eardey Před 3 měsíci +1

      not just a streamer, but the ceo of their company too lol

    • @com.7869
      @com.7869 Před 3 měsíci +8

      ​@@eardeyowner. Not CEO.

    • @Myhaay
      @Myhaay Před 3 měsíci

      they are not forced to answer, they have a contract and job to do, not answer Asmon's dm's for tech tips, i guarantee you there are probably a few guys that are actually buddies with asmon helping because they don't mind, the average worker doesn't give a fuck or interact at all with streamers.

  • @Mtaalas
    @Mtaalas Před 3 měsíci +3

    Having torque set (clutched) on electric screwdrivers is important in any assembly and manufacturing context. But one setting does not meet all requirements. It could be enough for attaching say radiator to chassis, but too much for attaching motherboard to the case.
    So one has to have few marked electric screwdrivers (NOT THE IMPACT ONES! They're too aggressive, but battery/low voltage electric ones that are small and easy to maneuver) with different torque settings that they use on each particular part of the assembly process.
    They're not that expensive, but also, quality bits are very important and I'd recommend WIHA or WERA tips that are properly chosen to be of proper size for the components one's installing. There's so many different screw-head sizes and designs (Phillips, Pozidriv, JIS etc.) that you should always educate your workers regarding the proper tools since they're not interchangeable, they all look the same, but have different geometries.

  • @stevenmay4563
    @stevenmay4563 Před 8 dny

    Love the way you keep saying yeah like he’s there talking to you in person. Shows you’re really into it and listening/learning

  • @markthepcdoc7707
    @markthepcdoc7707 Před 3 měsíci

    Coming from a process engineer working with Toyota screw issue would be best fixed with adding low force thread lock. The screws can be bought with thread lock added. The screws are loosening because of vibration.

  • @jenrosejenrose7417
    @jenrosejenrose7417 Před 3 měsíci +11

    Honestly this is one of the best reviews I've ever seen him give of a prebuilt in the past few years. Props for taking the constructive criticism well. Considering some of the massive issues he's seen with other companies, the few issues were super fixable both in the moment and process-wise.

  • @fdfd4739
    @fdfd4739 Před 3 měsíci +14

    My thing is that the mistakes were mistakes, not bloatware, cheaping out on components, or otherwise being malicious or unforgivably incompetent. Given how disappointing even seemingly the best system integrators are at times, I'm kinda relieved to actually see this work out so far!
    That and the detailed, actionable steps in the feedback is unprecedented. If only CZcamsrs could learn a thing or two before making a response/apology.

    • @haraken3119
      @haraken3119 Před 3 měsíci +1

      Agreed, Pre-Built companies can't fix when they screw over the customer on purpose with bloatware, using cheap parts or downright incompetency, because screwing the customer is on purpose for a profit motive or beyond their capability.
      But lots of mistakes in details can be fixed when given the right feedback and fairly easily, adding/adjusting QA, setting up verification steps, using appropriate tool to mitigate a recurring issue or adding support to avoid transport damage.
      Adding verification steps, using Torque Screwdriver might help reduce the screw and unmoved sticker to a rare occurrence it's far from any of the really egregious errors I had witnessed with other PCs.

    • @LiLBitsDK
      @LiLBitsDK Před 3 měsíci

      yeah the peal sticker and the floppy front was the two worst things for me, screws CAN happen in Shipping but it's usually like ONE, not that many... and the overtightened one definetly wasn't shipping.

  • @Denbot.Gaming
    @Denbot.Gaming Před 2 měsíci

    I'm sure any side panel would do that if you pushed on it, terms of ventilation I'm sure those cut outs would be working just fine, has to be better than those MSI cases.
    Cabling is spot on.
    RE the loose screws... a bit of lock tight paint would stop that.

  • @drewnashty
    @drewnashty Před 2 měsíci

    The screws getting loose thing is simple, there's a reason why you'll find blue loctite on a lot of OEM computer equipment particular laptops. Definitely would help to fight the vibrations from shipping and handling, don't need the red though lmao.

  • @bluexeyedxpassion
    @bluexeyedxpassion Před 3 měsíci +5

    the build itself is really good, but like Steve said attenion to detail is key. your front fan cover can use very slight adjustments with size to help with fitment. one of the few pre-builds that actually is a solid build.