When Client Says "Your Price Is Too High"- How To Respond Role Play

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  • čas přidán 25. 12. 2019
  • We've broken down all of the steps in this article 👉 bit.ly/negotiating-w-clients
    How do you respond to clients when they say "Your price is too high?" What do you do when the client and yourself don't see eye-to-eye on the budget for a project? In this video, Chris and Mo act out a role play scenario where Mo is the vendor and needs a video for $1,000. Watch to find out how Chris navigates this obstacle knowing his minimum level of engagement is $4,000.
    Watch the unedited live-stream here:
    • Deep Discussion With C...
    The crowd you see at the studio are the Pro Members. Learn more and join here: academy.thefutur.com/p/futur-...
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    Mo Ismail
    Mocs Media
    www.mocs.media
    #TheFuturRolePlay
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Komentáře • 2,7K

  • @thefutur
    @thefutur  Před 3 lety +156

    Do you want to read more about this? We've broken down all of the steps in this article 👉 bit.ly/negotiating-w-clients

    • @gaozongyang2455
      @gaozongyang2455 Před 3 lety +3

      Thank you for breaking the steps down!! 🦋

    • @horoshuhin
      @horoshuhin Před 2 lety +2

      i think its a good therapy to post this video every 6 months to remind ourselves to learn and practice the game. forever GOLD. thanks guys

    • @Nick-qj7ym
      @Nick-qj7ym Před 2 lety +1

      4:20 "That's gonna take a long conversation." That convo would be 30min max. I would be convinced that 30min of your time discussing what I want is worth a couple extra grand.

    • @zrowedaartistviews2278
      @zrowedaartistviews2278 Před 2 lety

      Where can I see more full videos

    • @JeffLocke1
      @JeffLocke1 Před 2 lety +2

      I have a sad counterpoint to your profit sharing proposal. If you don't know, movie studios offer this proposal, or accept it from a client's agent, agreeing to share profit on the back end for a lower upfront contract. However, they use questionable accounting practices to hide their profits thereby never having to pay on the deal. It's why smart actors and their agents never agree to backend profit or percentages. Just a little fyi.

  • @jgiltner5056
    @jgiltner5056 Před 4 lety +3517

    I usually say something like this “I cannot provide the level of service that you deserve at that price, if I take this project at that price you will not see the results that my clients typically see.”
    I never thought about negotiating in this manner. Thanks, I learned a lot from your video!

    • @thefutur
      @thefutur  Před 4 lety +93

      Glad to hear J.

    • @LuiEntertainment
      @LuiEntertainment Před 4 lety +92

      That’s also a fantastic and classy response. Would you mind if I used it when appropriate?

    • @janieart
      @janieart Před 4 lety +82

      @@LuiEntertainment Yes, I do not mind. Sharing is caring.

    • @LuiEntertainment
      @LuiEntertainment Před 4 lety +5

      @@janieart Thank you!

    • @rotaruiulian
      @rotaruiulian Před 4 lety +46

      I actually find it offensive. The quality of your services should not vary by price, but the quantity - yes. When it comes to making a video, there is no other way, you do it or you don't, when it comes to photography, you just make less photos.

  • @buckwilde1511
    @buckwilde1511 Před 3 lety +1120

    It's an old saying, "The clients that pay the least, usually end up being a pain in the ass."

    • @christinegivens9048
      @christinegivens9048 Před 3 lety +91

      So true. And they micromanage the crap out of the process.

    • @zacharybohlman4069
      @zacharybohlman4069 Před 3 lety +35

      I'm just starting out with consistent paid product videos and yes, I'm still at a very low price point and I can't stand some of my repeat customers and I'm too busy so I'm raising my rates and half hoping some of them go elsewhere.

    • @stone65037
      @stone65037 Před 3 lety +5

      @@christinegivens9048 you get what you get and don’t have a fit

    • @Thesamurai1999
      @Thesamurai1999 Před 2 lety +36

      As an artist that's so true! A client that wanted to pay me 5$ for a quick sketch ended up nitpicking over the tiniest of things and then going back and forth. While another client which I charged over thousand bucks didn't even havve any complaints.

    • @xilencered7788
      @xilencered7788 Před 2 lety +23

      All clients are a pain, its just exacerbated because they paid you less to deal with it 😂

  • @carloshidalgo4982
    @carloshidalgo4982 Před 3 lety +1605

    This is how I want to spend my weekends. Chilling with some high level homies in a room just role playing and scheming!!! Awesome content!!!

    • @DoffDoffinson
      @DoffDoffinson Před 2 lety +31

      That sounds amazing tbh. I love having back and forths like this, no one getting upset or letting their emotions get to them, just a good old mental chess round

    • @TowaBeer
      @TowaBeer Před 2 lety +3

      This is what we do for our clients and friends who are all entrepreneurs. Come for coffee and chat with the "Oracle" and we all level up together 🙏🏾

    • @DoffDoffinson
      @DoffDoffinson Před 2 lety

      @@TowaBeer Where's it at?

    • @TowaBeer
      @TowaBeer Před 2 lety +2

      @@DoffDoffinson We had a spot on Spadina but had to vacate due to COVID. Looking for new space again :)

    • @sammyavila5881
      @sammyavila5881 Před 2 lety

      Hjk

  • @LexTalksFashion
    @LexTalksFashion Před 10 měsíci +37

    This was so reaffirming to me.
    This goes hand in hand with “perceived value”.
    I used to undercharge because I was afraid of charging people money for what I do even though I literally went to Uni for it and have several years of professional experience (I’m a freelance fashion designer). When I undercharged, I was met with clients who wanted to haggle even more.
    Now that I understand my worth as a designer and that I make clothing brands a lot of money, I always work with my dream clients! They trust I’m going to deliver.
    To all my creatives, you don’t have to be a starving artist! The world needs what you have to offer ✨ may you all land the clients of your dreams!

    • @viditjain9358
      @viditjain9358 Před 8 dny

      @lexTalksFashion In the beginning should you settle for less?

  • @drwrap3431
    @drwrap3431 Před 4 lety +1043

    A client that tries so hard to not pay your price will continue to hound you on every detail and drive you insane. At the end of this negotiation, it seems like a good deal has been made, but my experience in real life tells me that a client like that is better off finding some schmuck to do his video for a thousand bucks. What if he had agreed to the other offer and stiffed you? Then you have more expenses and time in court and you'll be lucky to ever see a dime of any judgement.
    When he said his budget was $1000, I would have said "You've never had a video produced professionally before, have you?" Then go through the value of it and let them guess how much it actually costs. Then I would have told him my price is $4500, but I can do it for $4000 if he's willing to wait an extra week or some other concession. In some situations I would also offer a 1/4 length video or some other service that is only $1000.
    20+ years of sales experience has taught me that cheap clients are almost always a problem. It's better to miss a sale than deal with the back-end hassles of a client who can't really afford you.
    Great video, very thoughtfully done!

    • @thefutur
      @thefutur  Před 4 lety +83

      True

    • @olivergilpin
      @olivergilpin Před 4 lety +4

      💯💯

    • @Emjayography
      @Emjayography Před 4 lety +18

      They always end up finding someone cheaper these days unless you are in a Professionial Market and have tons of prior content. Especially for weddings or Music Artist. I have lost several music video gigs because they don't won't to provide the money for the budget of the video

    • @alisalim3507
      @alisalim3507 Před 4 lety +6

      i challenged a client the same, negotiated a better and worse scenario for him, he said i will think about it, definitely he will come back, i have done a lot like these, some slip under the radar though

    • @drwrap3431
      @drwrap3431 Před 4 lety +3

      ​@@Emjayography Do you know if those videos you lost ever got made?

  • @riteshkukreti
    @riteshkukreti Před 4 lety +1213

    Role play is the best way of learning.

    • @thefutur
      @thefutur  Před 4 lety +24

      😀

    • @SayLavi
      @SayLavi Před 4 lety +22

      I agree Ritesh. I feel like a lot of sales managers shy away from role playing because it means getting their hands dirty, but it's hands down the best way to shake the dust from the day. My team starts with 10-15 minutes of role play every morning to build our momentum and get some good vibes out in the universe.

    • @Mightythunder0987
      @Mightythunder0987 Před 4 lety +2

      @Sylver LOL alright

    • @reprogrammingmind
      @reprogrammingmind Před 4 lety +2

      Upvotes from people that would rather have years of roleplay instead of years of experience.

    • @JustinCharnell
      @JustinCharnell Před 4 lety +4

      @@reprogrammingmind facts. There's a place for roleplaying 100%, but you don't get to Chris's level of comfort with sales in this roleplay by roleplaying. If you want to do that with an actual prospect, you need experience.

  • @JerryLee..
    @JerryLee.. Před 2 lety +285

    "You are too expensive"
    "Not really. It sounds like you are shopping on price, not results?"
    KNOW your worth, NEVER back down, NEVER never let them see you sweat!

  • @bigafriqa
    @bigafriqa Před 2 lety +150

    Thank you so much for this video. My last client not only underpaid me she gave me free meals and toxic treatment I didn’t need. I felt so used and abused. She’s a family friend and I learnt my lesson well never to do business with anyone who has preconceived opinions about me while I do my best for them. I go the extra mile and I expect respect in return. I don’t allow people to take advantage of me anymore and even friends must sign the contract from now on. This notion that certain races must take less money for high quality work is absolutely rubbish. I refuse to entertain such people because I have children.

    • @igordasunddas3377
      @igordasunddas3377 Před rokem +16

      Doing business with any - even remote - family members is calling for headache.

    • @notleoso
      @notleoso Před rokem +3

      Same. My Fiance is an Architectual Designer and she did a massive addition on the back of a family friends house. When she came to payment, she tried to pay my Fiance a 50% split between gift cards and cash.
      Never again would we work within family, my fiance saved her thousands of dollars but treated her horribly

    • @kevindao1103
      @kevindao1103 Před rokem +3

      @@igordasunddas3377 I don’t even do my work of photography to family members.
      I consider that a “conflict of interest”.

    • @karmatraining
      @karmatraining Před 11 měsíci +3

      Oh god, never do business with family. It never ends well.

    • @y2ksw1
      @y2ksw1 Před 10 měsíci +1

      I pay the service I get, no strings attached.

  • @benarnoux
    @benarnoux Před 4 lety +932

    Wow. Just wow!! I cringed during this, because it showed me how much I fail in these scenarios. Learned a lot here. I’ll probably have this on repeat.

    • @thefutur
      @thefutur  Před 4 lety +18

      Thanks Ben

    • @MrWatchcollector
      @MrWatchcollector Před 4 lety +6

      same here!!!!! i do video and photography, and make organic skin care formulations...i have really short changed myself

    • @BuiltonBitcoin
      @BuiltonBitcoin Před 4 lety +11

      Seriously. This video is pure gold.
      Never heard of this channel before but I’m subscribed now.

    • @AntonioMeres
      @AntonioMeres Před 4 lety +1

      Same happened to me when I watched it. Great content.

    • @dannywearsthecrown567
      @dannywearsthecrown567 Před 4 lety +2

      Benjamin Arnoux it’s hard, especially when no one walks you through the process and you have to figure things out. I fail at these too, I think we just have to truly know what we are worth. It’s tough these ardent things taught to us in any formal capacity

  • @mathewgrubb4348
    @mathewgrubb4348 Před 4 lety +739

    The fact that this content is out there and free is unreal. College helped hone in my design skills and prepare me for my first job, but they didn't say you would be mass producing cookie cutter designs, feel like a zombie on the 8-5 mundane grind, and be a replaceable spoke on a wheel on a fancy bike you can never drive. Starting my own business has been the most anxiety ridden challenges of ups and downs, but I wouldn't change it for anything. The wins and loses fall on me and not things out of my control. This is the content I should have been absorbing from day 1. Thank you, it has helped me a lot.

    • @thefutur
      @thefutur  Před 4 lety +46

      we are here for you on your journey Matthew.

    • @leowong7694
      @leowong7694 Před 4 lety

      So true

    • @Kactapuss
      @Kactapuss Před 4 lety

      amen

    • @HomeStudioBasics
      @HomeStudioBasics Před 3 lety +9

      "but I wouldn't change it for anything." So spot on, man. I tell this to people all the time. It's hard. Frustrating. Infuriating even, working for yourself. It can create doubt about yourself and your abilities. But there's nothing else quite like it.

    • @comealiveco
      @comealiveco Před 2 lety +1

      I’m with you here.

  • @Reeferal
    @Reeferal Před rokem

    These videos are some of my favourite in the web. Especially having absolutely no marketing and negotiating background. You guys are incredible man. Really appreciate y’all sharing this.

  • @gaozongyang2455
    @gaozongyang2455 Před 3 lety +7

    I absolutely loved this role play! Everything from start to ending. The various things that could happen and be said. It blew my mind and definitely gave me insight on how one can talk to someone hiring them while considering the work and worth of the person. ❤️🦋💎

  • @NathanAllotey
    @NathanAllotey Před 4 lety +431

    Chris did something that many people miss, which is to LEAVE THE CLIENT WITH THE DECISION. You present options, and the client has to make a decision. Chris made it obvious that paying $4k is probably the best decision, but he didn't decide for him, the client has to arrive at a logical decision.

  • @ArtisDesjardins
    @ArtisDesjardins Před 4 lety +513

    This video was well needed for people like me who are visual learners and need to see a simple scenario play out to get a better understanding

    • @thefutur
      @thefutur  Před 4 lety +19

      Thanks

    • @whoisimaniblack
      @whoisimaniblack Před 4 lety +5

      @@thefutur Can you guys PLEASE make more videos like this? I was on the verge of quitting but just watching this made me feel like I should hang in a little more and try these negotiation techniques.

    • @brendanj2403
      @brendanj2403 Před 4 lety

      @@whoisimaniblack hang in there man. Money is time, be patient and continue learning.

    • @BBD-AITB
      @BBD-AITB Před 21 dnem

      This is literally not visual learning though. It’s purely auditory. That’s like saying that going to a college class and listening to the professor is a visual experience. Visual would be more like reading a guide.

  • @mitchellb2145
    @mitchellb2145 Před 2 lety +10

    Can't believe how time flies, looking back is helping me refocus my strategy. Nice work bros and ladies.

  • @creativepicnl
    @creativepicnl Před 2 lety +1

    Well done. Without going too deep on the technical, nitty gritty specifications to what the client expects from you to deliver as a creative, literally just narrow it down to what they expect to get from it based on your input and sync up the logics with a journey they would understand. Awesome.

  • @bloodaid
    @bloodaid Před 4 lety +1417

    Damn. He made me want to spend more than a 1000 dollars. And I don't even want a video.

  • @IrvOfficial
    @IrvOfficial Před 4 lety +294

    “I’m just trying to measure effort vs result.”
    🔥

  • @rakshay-jain
    @rakshay-jain Před 2 lety +1

    I love how you kept it authentic and left the 'dont break mo' part in there instead of editing it out!

  • @VictorRook
    @VictorRook Před rokem +55

    I had a new client ask me to update a PowerPoint presentation for him. I charged him $95. He came back multiple times for $95 a hit. Then he realized I can produce videos, design websites, and create graphic flyers, etc. That initial $95 that I accepted turned into over $5000 of work later on and a good rapport.

    • @HHH-tx9nc
      @HHH-tx9nc Před rokem

      is there anything better than foot-in-the-door strategy?

    • @GiJoe94
      @GiJoe94 Před 10 měsíci +3

      Same, sometimes it's good to work at net loss but attract long term clients. Issue is sometimes you attract clients that use you. It's slippery slope going with that strategy straight up gamble

    • @gabriellahuerta3214
      @gabriellahuerta3214 Před 22 dny

      Hey what do you do for work ? I have these same skills self taught but I don’t know how to use it in a career to make money I am lost in that department. So just curious what career path you are on so I can look into it myself.

    • @abdouall7091
      @abdouall7091 Před 10 dny

      ​@@gabriellahuerta3214me too.

  • @nicklong7442
    @nicklong7442 Před 4 lety +390

    These vibes are so chill, and I'm learning a ton.

    • @darindial8908
      @darindial8908 Před 4 lety

      Daniel Valentine yea same, the moves in this vid were so smooth I was smiling

  • @JuanitaHarrisMissHarrisinParis

    “...or you could just pay me what I’m worth and you keep the profit.” Every artist needs to have this line in their back pocket.

    • @brayanartist6233
      @brayanartist6233 Před rokem

      yes

    • @aquaprofile
      @aquaprofile Před rokem +5

      Which is why most modern art graduates struggle to find a job in their field right? Cause their value is so high?

    • @larrybud
      @larrybud Před rokem +23

      @@aquaprofile No, because their demand is too low.

    • @g.v.m7935
      @g.v.m7935 Před 10 měsíci

      ​@@larrybudexactly.

    • @fc3srotory370
      @fc3srotory370 Před 10 měsíci +2

      Profit comes from under compensating for value added.

  • @sushimamba4281
    @sushimamba4281 Před rokem +5

    I'm dealing with almost this exact scenario at the moment. Almost feels like you are on my team :) Thanks Chris!

  • @tonypmedia
    @tonypmedia Před 3 měsíci +4

    Thank you, listening to this was that perfect ice pick that hammered right into the right spot and now my mind has changed from here on out... Ask for your valued worth the first time so people take you more serious the next. It's been my biggest problem. "Too nice" and "trying to help"... always hurts... not anymore thanks to this video.

  • @danielmartin7873
    @danielmartin7873 Před 4 lety +103

    I used to think, "I hate selling!" Mostly because I didn't know how, but this video helped me to see that there's a method behind selling that can be learned. And once you learn the method, you can use it anywhere.

  • @johnnydoe2672
    @johnnydoe2672 Před 4 lety +94

    Wow. Instant sub. This is invaluable to anyone who is truly passionate about their work. No one wants to be taken advantage of

  • @dcflow7859
    @dcflow7859 Před 3 lety +5

    Thank you so much for your incredibly valuable content! You guys are very inspiring and TRUE educators! Stay blessed!

  • @igordasunddas3377
    @igordasunddas3377 Před rokem

    This is amazing. In fact that's not just about selling or buying a product, but can apply to anything negotiable, i.e. salary negotiations. Thank you!

  • @BluFinanceTV
    @BluFinanceTV Před 3 lety +104

    This is amazing, it changed my perspective towards client's budget. People actually pay more for what they value most and will contribute to their public image but never willing to invest in what generate them income to sustain their public image.

    • @syradon4051
      @syradon4051 Před rokem +2

      Same with budget for IT in smaller companies here in my region. Firewall? Does it cost money? Bah no, it doesn't burn. Security? I have a lock on my door. Awareness traning? No sir, I pay for an antivirus. And so on. Everything has to work, but nobody wants to spend money for it 🤦‍♂️

    • @paulssnfuture2752
      @paulssnfuture2752 Před rokem

      ​@@syradon4051 and as an IT we all get blamed for it by the employees... Trash talked by outside onlookers when something gets wrong

    • @aightm8
      @aightm8 Před 11 měsíci

      The video is clownish. Completely disregards competition. A fair price is what the market will pay, and what your competitors of similar quality will take.

  • @nikonid0
    @nikonid0 Před 3 lety +9

    I learned something, thank you guys. This conversation made me a little bit unconfortable at first, but I like how your confidence and a quick analyze of his business kept your speech consistent. Bravo

  • @BenRangel
    @BenRangel Před 3 lety +31

    His first argument was the best: ”Does this guarantee me any revenue?”
    Even if you have a big problem, and you could pay a lot to gain a lot - you risk paying a lot and not gaining anything.
    The reply ”I’ll do the video for free and take a cut” is the perfect response to that

    • @leahweinberger583
      @leahweinberger583 Před 2 lety +2

      Dislike the "take a cut" those that negotiate on price and price alone are not particularly fair on paying. Their justify paying you less because theie highest value is keeping the most money. I say my price and it's out there. Can't afford it? I 100%understand. Call me when you get the budget. I dont haggle. Ppl get the budget. Saves me the pain of the wheelerdealers AND the opportunity cost vecayse whilst I'm scrabbling after their crappy budget I lose the opportunity it to do work for a client t that has the budget and is willing to pay.
      Easier to stick with the easy pays.

    • @BenRangel
      @BenRangel Před 2 lety +3

      @@leahweinberger583 Personally I agree. This advice is mostly for those just starting out who are struggling to get any customers at all - and are willing to gamble on a loss to gain something. However with an established business I would always play it safe and go with a set fee rather than gamble and risk getting nothing.

    • @leahweinberger583
      @leahweinberger583 Před 2 lety +1

      @@BenRangel Yeah, those openings can be brutal. I guess after a while you just realize that some customers are too expensive. It's a thing.

    • @TheTillmanSneakerReview
      @TheTillmanSneakerReview Před rokem +2

      If a man driving a high-powered luxury sports car can't afford to pay $1k, run away. He's either cheap or broke. He paid for all those things that bring no value but wants to screw the people helping him earn money. Sinking ship

  • @MarketingHarry
    @MarketingHarry Před 2 lety +38

    I really love these role play sessions! They're teaching us how to negotiate, how to think and how to find diplomatic solutions while we keep our strategy going. 💯

    • @jool5941
      @jool5941 Před 11 měsíci

      Negotiation only works on lower priced items. I sell items worth a minimum of 40k. I tell you the price and if you don’t like it, too bad move on and go someplace else. The price is the price.

    • @Martinit0
      @Martinit0 Před 10 měsíci

      @@jool5941 I used to sell items worth $100k to above a million. Negotiation was practically always taking place, with few exceptions. It depends on the industry, the power balance and who you are talking to. If your customers don't have another option and you have the ability to say No that's very powerful.

  • @edsensation
    @edsensation Před 4 lety +409

    Great topic but not realistic. CLIENTS NEVER GIVE OUT THEIR BUDGETS. They always say “ I’m not sure” because it’s part of their bargaining chip. They usually just want to get your price and decide from there. I wish to see a video where the caller is not part of a group but an actual tough client. Something more real. Just a thought.

    • @thefutur
      @thefutur  Před 4 lety +139

      Know any clients that would be willing to get on the phone with me?

    • @DEPARTE
      @DEPARTE Před 4 lety +20

      they actually did a video on that also... getting clients to give you their budgets.

    • @thefutur
      @thefutur  Před 4 lety +20

      @@nreekayimmortal4386 are you a client? where are you based out of?

    • @nelsonchen7110
      @nelsonchen7110 Před 4 lety +9

      @@DEPARTE Did they do a video on getting clients to give you their budgets? Anyone can direct me to that video I cant seem to find it :(

    • @nreekayimmortal4386
      @nreekayimmortal4386 Před 4 lety +8

      @@thefutur we are based out of India.
      Love the content you put out Chris!

  • @souleimonadebayo2131
    @souleimonadebayo2131 Před 4 lety +10

    Sense Chris Do is waaaay ahead of his time in our timeline when it comes to the business side of design and design itself, I am so blessed with his teachings and the audience interactions with him.

  • @899tamara
    @899tamara Před 3 lety +6

    Enjoyed watching this role play!
    What Chris does so well is expose that when you eliminate the downside to the client by making it performance based (no production cost - only 50% of new customer revenue) what you reveal is the asymmetrical bets folks never want to take because they actually know your worth and are betting on the fact that you are either: 1) not aware of the value of your work; and/or 2) not able to clearly articulate that value. “I’ll pay you 1K, I know you are top notch, but only want value you at 1K” - is how the conversation goes round and round in circles.
    But once you try to honor the dual goals of respecting their “hard budget” along with valuing yourself and your product, and offer to rework the deal based on that, all of a sudden, they don’t want to pay you on the upside$, even though you are totally eliminating all the downside risk to the client. Not easy to do when you are new to the business, but an important lesson we all need to learn to be successful. Keep inspiring!!

  • @NetGuyMsia
    @NetGuyMsia Před 11 měsíci

    That was EXCELLENT.
    Calm, diplomatic, non-confrontational, gentlemanly confident. Subscribed.

  • @_evolj
    @_evolj Před 3 lety +11

    Even as a small studio owner this video speaks volumes about how to conduct business relationships in nearly every creative industry.

  • @dowdyster1
    @dowdyster1 Před 4 lety +26

    Excellent! As someone who has made his living selling high ticket services the majority of his adult life, I can say this video is spot on real world. So much better than other sales videos with only mindset advice and zero practical advice. I also like the fact that there were no Lambos. jets or any other status signals. Just quality content that will make an impact on people's lives.

  • @IbrahimLakhanii
    @IbrahimLakhanii Před 2 lety +2

    CHRIS ❤️ Please do more of these videos 👏🏻 This is exceptional 🔥
    Sales call scenarios will be the best topic 💯

  • @Chris-el4hd
    @Chris-el4hd Před 2 lety +5

    I love the community you build Chris! You're such an inspiration

  • @MarketsMatrix
    @MarketsMatrix Před 4 lety +9

    This is an absolutely great video, a lot of advanced techniques shown here.
    Chris does a really good job of doing the "push and pull" method while being passive-aggressive.
    I do think one of the most underrated things in this video is his tonality.
    Amazing use and control of the tonality to give the prospect a calm yet professional environment.

  • @nicholascalloway-salazar4227

    Thank you for this impactful video. I love the spin you put on the client, because any situation the client picks its a win-win situation for the creative🙌🏾

  • @kyleheron38
    @kyleheron38 Před rokem

    This dialogue is so valuable. I love the negotiation tactics, masterful stuff.

  • @workinghard7013
    @workinghard7013 Před 3 lety +2

    FINALLY, A SALES PITCH MAKE SENSE!! not a fake, arrogant, clueness, non-sensitive demonstration.

  • @esmediamarketingldn
    @esmediamarketingldn Před 4 lety +3

    This video is super valuable. You get to learn how to demonstrate to your client the value you add to their business IS worth the fee you charge.

  • @elevatedstates
    @elevatedstates Před 4 lety +7

    Love the confidence behind this guys words. Big lessons here

  • @goingtothetop
    @goingtothetop Před rokem +1

    I'm honored to listen and be in the presence of such minds. I will continue to learn and apply to be successful. Thanks 👍

  • @maxxsas8560
    @maxxsas8560 Před 3 lety +1

    This is really eye-opening, only video on youtube I've literally had to take notes. Thanks so much for this !

  • @xenicmark
    @xenicmark Před 3 lety +31

    This works perfectly well if you can meet the business owner. Sadly it's not always the case. I do like that Chris explains to the client that it's possible that the client does not really need to spend that money. Very insightful.

    • @viharsarok
      @viharsarok Před 11 měsíci +5

      Works only if you have the power to negotiate. Most freelancers are desperate for work. This is why these fictional conversations miss the point.

  • @GabyMusicpage
    @GabyMusicpage Před 4 lety +13

    this role play is Gold.. I've watched all the role plays Chris has done on the futur, but this one somehow resonates even more. I guess its the pro-group ;) Great Video

    • @thefutur
      @thefutur  Před 4 lety +1

      Pro members are tougher

  • @saladfork_
    @saladfork_ Před 10 měsíci

    All I can say, is thank you CZcams algorithm. I’ve never heard of Chris until tonight and my mind is blown. Subbed and starting my journey of change and learning. Thank you.

  • @annemaxwell9975
    @annemaxwell9975 Před 11 měsíci +6

    I have subscribed, signed upto the newsletter, and all because I watched the Ron Baker interview, and was as much impressed by the host questions as the guest answers (very rare), and then disappeared down the CZcams wormhole. This is when I thank God for the internet otherwise I would not have the opportunity to learn from so many bright young people.

    • @thefutur
      @thefutur  Před 11 měsíci

      Welcome to the Futur

  • @CatDribble
    @CatDribble Před 4 lety +3

    This was such a good video, I feel like this is something a lot of people starting a business need to understand and need to know

  • @MegaMikey
    @MegaMikey Před 4 lety +17

    I didnt expect love on my comment so I'll say why I said "wow. just wow."
    Your starting price was $4K. When the client deemed that unpayable, you drew up other alternatives that they did not find suitable and ultimately ended up settling for $4K. Unbelieveable. Best example of negotiating and business ever demonstrated.
    As a Freshman in graphic design, I'm learning from your videos A LOT and have been since Young Guns EP 10. Thank you to everyone at The Futur 😊👏🏽

  • @ONEMusic801
    @ONEMusic801 Před 2 lety

    Great video and even better explanation of everything. As im learning these things as a beginner in designing its making all the difference seeing how to interact,negotiate & pivot and not only just think its as easy as, this is my price and it'll be accepted every single time. Having the experience is critical as well as being able to show the quality of your work, some can talk a mean game, but can they back it up? Discovering my worth and standing by it has been so liberating for me and I just wanna thank you for all the valuable content and lessons you provide to the world, they've made a huge impact in my life professionally as well as personally. Thank you again 🙏🏼

  • @lukaszpiotrluczak
    @lukaszpiotrluczak Před 2 lety +8

    I was doing business for 14 years. This year my colleague, my mentor told me the same you are teaching here. Now I work less, earn more and have much less stress. When I look back at how low I took for some jobs, I even went below 2$ per hour so some orders.
    What I mean to say is: if you want to do business, any kind of business, you need to start with basics, basices like ones from this video.

  • @stevedillonphoto
    @stevedillonphoto Před 4 lety +7

    So IMO, this free content is further proof of the value Chris and the Futur bring to the design industry. I've seen the recent response videos (random guy and the Beeple video, etc.) and when I see things like this being given out for free, then comments like 'Chris doesn't know what he's talking about / he's just trying to bilk money from young designers" sound as absurd as they are. Here's a super valuable objection / response to a situation we've ALL been in with a respectful and effective way to handle it and get yourself the job for more money than originally offered. All being offered for FREE like all of The Futur's YT videos. Thanks!

  • @MattJacques
    @MattJacques Před 4 lety +6

    These conversations are terrifying to me, and always feel like I'll either cave and meet their budget or scare them away by sticking to mine. So it's 💯 awesome to see you guys play out so many possibilities... I like the cut of net new customers idea, whether it's an actual fee structure you would aim for or not, it's a brilliant negotiation tool that helps the client understand the impact/value of the work they're asking for.

  • @siyabongampengu2451
    @siyabongampengu2451 Před rokem

    The background music and the tone of this conversation are perfectly aligned. 👌🏾

  • @RosemaryAbang
    @RosemaryAbang Před 2 lety

    Awesome tips!
    Chris is soo awesome
    The Pro members too
    My favorite quote - “If they are not meeting you at your price, you don’t have to meet them at their deliverable”
    mind blowing 🤯

  • @aidenstone
    @aidenstone Před 4 lety +58

    Liking this newer roleplay with these pro members a lot more, it's alot more realistic than some past ones by the Futur. Maybe future video you show how one of the pro members generates 2-3 customers for a client with a video ?_? with a case study/ real life example? think that would be a sick followup

  • @Gonzalia
    @Gonzalia Před 4 lety +6

    What great timing, was just dreading having this conversation with a potential client!

  • @henrysilva72
    @henrysilva72 Před rokem +2

    The explanation while "making the movie" is amazing. Great job! 👏🏽

  • @Trevorious2010
    @Trevorious2010 Před rokem +3

    Just found this YT channel a couple days ago and there is a LOT of valuable knowledge and wisdom to learn from this. I know it's geared towards entrepreneurs but I'm a apprentice in the trades and I hate my job. I do have one cool talent I do for a side hustle as an entertainer; I'm a Street Magician with 20 years experience. I hope to apply these lessons to my own business and stop selling myself short.

  • @iunderstanphotography2780

    I need to get involved in more convos in 2020. I want to be as knowledgeable and assured as the guy on the right. This also comes from knowing your time, worth and not "needing" the job.
    I was surprised Chris didn'yt offer to scale down the 4k job into a 1K, of course with much much less work

  • @rbdel
    @rbdel Před 4 lety +96

    "Is it important or isnt it?"
    Hmm well played

    • @thefutur
      @thefutur  Před 4 lety +9

      Can’t have it both ways.

  • @gummy3839
    @gummy3839 Před 2 lety +2

    Your perspectives are amazing brother. Thank you for helping me to broaden mine. Learnt so much watching your videos so far. Thank you. Thank you.

  • @dgv3584
    @dgv3584 Před 3 lety

    This might be the most valuable channel on CZcams. Can't believe it's free. Didn't learn any of this in school.

  • @wafiqessop4034
    @wafiqessop4034 Před 4 lety +12

    *The insights that Chris is giving are gold. Thank you!*

  • @MortarMike
    @MortarMike Před 4 lety +65

    This video is one of my top 5 videos on CZcams, simply because they dug into the topic and added music to the session lol. Allowed me to focus on the content better, and not have to turn on Spotify or Soundstripe to give the video life lol

  • @vncszandduecevlogs
    @vncszandduecevlogs Před 18 dny +1

    I usually dont comment on videos but this is THE BEST SALES VIDEO i have ever seen

  • @Adam-ui3ot
    @Adam-ui3ot Před 2 lety +9

    I can’t express how genius this is.

  • @AlexisOGrekos
    @AlexisOGrekos Před 4 lety +6

    The guys next to Chris are so relaxed, seems like they got an asmr session from the conversation.

  • @BLUSQUAD812
    @BLUSQUAD812 Před 3 lety +10

    This is great!! A huge improvement to my negotiations, although I have turned away jobs due to those low budget high expectations.

  • @rodzhouri
    @rodzhouri Před 3 lety

    Loved this, the calm during the whole conversation.
    Subscribed.
    Thanks for sharing!

  • @khet2018
    @khet2018 Před 2 lety

    God, I have such a crush on Chris and his amazingly smooth way of negotiating. It's incredible to watch.

  • @heladioadame8025
    @heladioadame8025 Před 4 lety +5

    The pro group back and forth is so sick I love it!

  • @drew_tube9591
    @drew_tube9591 Před 4 lety +3

    What a great video, it’s 5:30am and This is so chill to watch and listen ...

  • @ronchapter6730
    @ronchapter6730 Před 2 lety

    Man, I love how the situation coincides with the movement of the chess pieces. Great and masterclass job as always.

  • @AbdulWahab-pk4jx
    @AbdulWahab-pk4jx Před 2 lety

    This is the best video that I have ever seen on dealing pricing with clients.

  • @ToddLloyd
    @ToddLloyd Před 3 lety +4

    This channel is so valuable. I'm not in the creative industry, and this is applying to my work right away.

  • @nirubansatchithanandakumar3266

    Chris is the only guy convincing creatives everywhere that you can use the same playbook used to sell performance marketing, to sell creative services.

  • @markstoute197
    @markstoute197 Před 3 lety

    This is the first "The Futur" video I've watched; and it's all I needed to see to know that I had to subscribe.
    Bravo sir!

  • @DreamLegacyMarketing
    @DreamLegacyMarketing Před rokem +1

    You have some great content on this channel, but this might be my my favorite! 🔥🔥🔥 Powerful insight and advice for creatives. The chess B roll made it even better

  • @2000yearOldYogiAspirant
    @2000yearOldYogiAspirant Před 4 lety +176

    "What does a banger video consist of?"
    "A banger video consists of 2-3 new customers per day for you", thad be my answer

    • @AaronMello
      @AaronMello Před 4 lety +11

      To expand that, it is important to show your value as well. They both know he makes banger videos BUT what have those banger videos done for other people / businesses? It doesn't have to be drawn out but I think it's important for some examples of ROI, without overpromising.

    • @mysteriousmusik
      @mysteriousmusik Před 3 lety +11

      I'd be hesitant to answer like that, because in the client's mind you have now guaranteed results. And you never want to give a guarantee, that can now mean you're working for them for a year for only $4K trying to get those results.

    • @ingridayarza
      @ingridayarza Před 3 lety +1

      @@mysteriousmusik Exactly what I thought.

    • @Jaxyndamere
      @Jaxyndamere Před 2 lety

      I dont think u should do that. Cuz now it sets like fixed parameters to the work. If it goes lower client will feel they got ripped off. Also keep it ambiguous just bcz in their head they might think hey what if it gets me 4-5 clients that would be worth it and they will risk it for the profit but they might not if u set the parameters to 2-3 u get what im saying?

  • @Truestar953
    @Truestar953 Před 4 lety +4

    I love the fact that you did not bend to the pressure to do it for 1k. A very good video with very great information.

  • @zach6256
    @zach6256 Před 3 lety

    I’ve watched this video like 3 times it’s amazing please do more same still with same mic lmao it’s like asmr + business talk I love it

  • @markstoute197
    @markstoute197 Před 3 lety

    I absolutely love the background music.
    Fantastic conversation from both parties. Well done.

  • @waeez1799
    @waeez1799 Před 4 lety +5

    Roleplay was the best and the video editing is on another level. Love these short videos ❤️

    • @thefutur
      @thefutur  Před 4 lety +2

      Thanks. Ricky is on his game.

  • @regifall
    @regifall Před 4 lety +9

    No article could have articulated this price negotiation better. This was amazing. Thanks the Futur and the Pro members for doing a great role play!

  • @alicemesa5827
    @alicemesa5827 Před 2 lety +6

    This is beyond amazing. I recently went through a break up and had an epiphany about the - never settle - know your worth - love that the word you used was "disproportionate" and seeing how this isn't only a romantic relationship idea - this is a universal - finances, friends, etc! LOVE THIS, I am now confident I am heading in the right direction in life in general, you just added fuel to the fire. Pure genius videos, and I never even comment on anything ever. LOL

  • @YourCoachArchie
    @YourCoachArchie Před 7 měsíci +1

    This has been the best video put together on the subject. Thanks so much for helping me find reasonable strategies to address some of my clients' initial resistance. Appreciate the tips!

  • @manchest100
    @manchest100 Před 4 lety +32

    In my honest opinion, there should be a Netflix series about all this kinda stuff. There will be narrators and a huge ass film production team that just captures the conversations between Chris and his clients. It will be very very famous. Like totally calling it.

  • @germainrodriguez5230
    @germainrodriguez5230 Před 4 lety +16

    I understood at 10:41. It's like a game of chess when you're having this conversation with a potential client

  • @almachize
    @almachize Před 10 měsíci

    Dude this was so LIT. I'm hyped to create just tuning into this frequency. Much love y'all 🙏🏽

  • @jfuentesarch
    @jfuentesarch Před 2 lety +1

    Because of this video, I've learned how to value myself and defend my price.

  • @sursmith37
    @sursmith37 Před 4 lety +3

    As a videographer who is trying to go freelance this was totally demystifying and educational. Thank you to the group who participated in this.

  • @ElroyBeezley
    @ElroyBeezley Před 4 lety +11

    Watching Chris navigate sheds light on something that I need to put serious effort into fixing... I get way too emotional during negotiations. That is a serious weakness.

    • @thefutur
      @thefutur  Před 4 lety +4

      Try to remain neutral and objective.

  • @vloogle4924
    @vloogle4924 Před rokem +12

    You can't call a Ferrari dealership and ask them to sell you a Ferrari on your Toyota Corolla budget.