How To Talk To Clients & Get To Yes: Role-play w/ Melinda & Mo
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- čas přidán 30. 05. 2024
- Stay curious. Ask more questions. Be slow to give advice and stay in the diagnostic phase for as long as possible to build rapport. Focus your attention on what the other person sees a "home run".
Full Video: • How To Get Clients You...
Melinda Livsey
@melindalivsey1 (@melindalivsey on IG)
Mo Ismail
@moismai
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Host: Chris Do
Content Director: Matthew Encina
Producer: Mark Contreras
Cinematographers/Editors: Stewart Schuster, Ricky Lucas, Jona Garcia
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Full Video here :) czcams.com/video/lcs8zengUxU/video.html
I wish I would have seen this video before my client's meeting. Lost two potential clients. Thank you for all the tremendous and helpful videos !!
Hey Chris, 2 years ago I remember leaving a comment on this channel saying I wanted to pursue a creative career but I just wasn’t sure I was actually creative/innovative enough to make it. You basically told be that I should just give it a shot and see what happens. But I’m happy to say that I’m officially a graphic design student. My current designs you’d probably say are garbage but I’m actually having fun in my classes and experimenting with different styles. So thank you
Go ahead... You're the best 😊
How's the last two years been?
Any update?
A real designer always says that about his work
Hot damn, Chris is smooth as hell.
Jeez, I was already picturing myself with him on a picnic with our Golden Retriever watching the sunset drinking ice cold beer.
You can't just up and do that to people, Chris. I have a wife and kids. Control yourself.
Haha.
Melinda is giving a tuff time to Chris 😂😂
I have been following since she started... I can see visible change in her!!
Go Girl ✌🏻
she sure was Karan. you noticed it too!
This guy is just crazy, loved the ideology behind his business and relationship 🤩Chris Do could make anyone learn anything 🤩
I’m trying
"All I want to do is find out what makes her happy. And then design the conversation around giving her exactly that..." Priceless. (this can definitely be great advice in a marriage as well). =)
Agreed
This is a good role play. Clients ALWAYS want sales. ALWAYS, this is a great way to let them know what KPI's - metrics we HAVE control over. I'd love to see more like this ( a lot of my clients think social media = sales) where they ask for sales and you have to skrt skrt and explain to them it's a 360 marketing plan.
'What makes your client happy'... My key take-away. Well done guys
I love these role plays! Right from the beginning, you start digging and figuring out what the pain points are (she could do it in house but didn’t want to). Implementing these strategies into my own discovery calls.
I COULD listen to Chris for hours. He just has this authenticity about his voice and the messages he shares. Thanks Chris for making us better humans
It might be overlooked, but the song choice in the background makes me genuinely happy to have watched this
So glad I discovered this channel. Just wow
Welcome to the Futur
@@thefutur goosebumps
Since i discovered your channel my mentality seriously improved when it comes to design, branding and marketing. Thank you for being a mentor to me Chris Do
I saw the full video, but I'm watching this again. It's that good. ❤️
hope the edit makes it easier to consume.
@@thefutur even better ❤️❤️
I just built a creative and marketing agency as an another revenue stream of my company. I just secured 2 clients by simply following all chris' advice on the very first day. These contents are ridiculously gold Thanks chris
Ask yourself what you will regret not having done at the end of your life. Make a plan and fo those things.
Totally agree. You could just start and make a plan to see it through.
I am Blessed to have found you. This is pure gold.
Wow, thank you!
hope I can watch more topics like this a client getting roleplay. It helps a lot. Thanks again!
Gosh these role-plays are so helpful! I've watched previous ones over and over. So good.
Did anyone else almost cry during this? Damn that bg music man. If they would've gone full slow close up when he was talking about the picnic, that would be the end for me. Also amazing content lol!
The most beautiful thing is you can use this advice for any kind of human relationship, not only in design or business.
Thank you so much Chris! In the past two weeks or so that I've been watching your content, I've really found these role-plays incredibly helpful and informative! You've changed my outlook on how to close a client and cater toward them, whilst also getting the price you want and deserve. Please, continue to do more of these as they are super helpful and entertaining.
These role plays are awesome! Great way to demonstrate the solutions to problems.
I have never seen this style of video editing in sales training. It's innovative. Love the calmness and accuracy of this video. Also really loved the softening techniques. 💚
I've been binge watching past episodes with Chris and Melinda, it was so educational. I cannot wait to watch this new episode. Futur videos are like comfort food, they never disappoint.
Thank you so much Chris, I learnt that during the journey, it shouldn't be just about me, making the client feel comfortable and moving at his or her paste is also the key. Because the gives room for breathing
These role plays are always 🔥🔥
Sweet! Love the edits and straight to follow approach :)
I enjoy the approach Chris take every time to close a client. The one thing I learnt is not to jam pack the client with options that I think is ideal but learn what results they are looking for and craft a solution that suits those needs
Damn. This was insightful, I had never came across such video. And, that constant smile throughout the video reflects the confidence of what you are providing.
I am really learning a lot from this channel. Thanks a lot for this. In this video I have learned to observe and get a good outcome from the client.
Always learning from every episode. Awesome.
I learnt to prioritize my clients, and when we encounter a road block, i shoulod try and solve them.
Thanks Chris
You're very welcome
This is so valuable, thank you for all the killer content ♥️
Great video, love the engagement and how you kept control of the conversation.
I definitely learnt to be more empathetic towards clients and focus more on what problem they have and being the perfect solution to it.
Chris that was extraterrestrial! Deepest thanks for what you do and how you do it!
We are watching a portion of a long form video about how to get a client to say yes to repurposing long form content into digestible chunks that has been repurposed into digestible chunks.
Haha yes.
Thank you so much, Chris
I learned that I should find the "one result" that the client cares about.
Came here wanting to learn how to talk to clients, and I'm leaving having a blueprint of how to better support my loved ones emotionally... Thank you guys s2
The most important thing that I learned from this video is you must always focus on your client, instead you telling clients your vision ask them how you want to look things, what does success look like to you.
Half of my watch later is filled with Futur Videos, the the videos I watch are videos which are under 30 minutes. More short videos please 🙏🔥🔥
This is such a helpful resource heading into my first client meeting ! Thanks :)
Wow... I wasn't expecting dating tips at the end! Loved it!
I'm learning a lot from your videos. Loved the background music too. Tq @ChrisDo.
Greetings from Malaysia
Amazing Value!! Exactly what i needed right now!
The bg music almost made me cry
😂😂
Every second of this clip is definitely worth to watch!
I love the mirroring and labeling techniques Chris doing to validate, empathized and being able to see the world in the clients!
Your so good at these!
Can you recommend me a book or any resources I can use to drastically develop the skills of mirroring labeling and the ability to acknowledge peoples emotions?
Thanks and Happy New Year!
Happy new year!
The master at work. Fantastic content. 👏👏👏👏
Thank you
Think about what would make your client happy and guide them to it. Brilliant!
I honestly love you guys, I watch all your videos religiously and am a huge fan of Chris Do and Ben Burns. With love, these "roleplays" are such an American thing to do, they're absurd, no risks, no stakes, and linear; I appreciate the tense background music though, nice try. If you're going to teach me how to talk to clients then just give me the points and I'll try them on the field, the video could've been 8 to 10 min long. That said, thanks for all the content you're sharing with us worldwide. Love you guys!
Thank you for the feedback Pablo.
Very helpful great vid as always
When I starting watching the channel I was a graphic designer student, but now Artist, Art educator 😅 but still love to learn how to be more professional and business-like from the channel 👍🏻I was thinking about Keir McLaren, haven't seen him in the recent videos
Mr Chris you're so good... Thanks for the video
Came here for the instruction....replayed it for the music in the background so...shhhhhhh im Vibin here
Hey Chris, you're the best, and the videos of Futur are *really* helpful.
I had some questions. Should I practice conversation before engaging with a real client?
If yes, how do I do that?
And, thank you to all of you.
When I heard she actually wanted video cuts, my heart sank. It was entire different set of expectations. Usually I will get pissed off and just conclude that this is not the right client.
It was really enlightening to see how Chris turn it around. I think it’s only possible when we found out their pain points before entering to discuss about pricing and expectations. That makes a lot of difference. Thanks for reminding we should prioritise the one right in front of us. I’m selling something that makes me happy than what makes them happy. That makes me struggle.
Thanks for the sharing.
glad you saw how to turn that situation around.
Hey Chris, curious how you view this approach vs the diagnosing approach in your other videos? To me, the diagnosing approach is semi-structured, whereas this was unstructured. Would you say that is accurate? and what cues make you choose one vs the other? Thank you for your knowledge Chris-dono
The information you're giving us on how to talk to clients is absolutely priceless. You're doing the Lord's work Chris!
Fantastic stuff!!
Funny to listen to your date analogy at the end. I always say that getting clients to say yes is like going for a date and getting that kiss at her house door.
Great video, as usual
Thanks
This kind of client role play is so helpful. Thanks!
Can we get a look at what the Deal Memo looks like?
Thank you so much Chris you're the man
Thank you 🙏
You are just an inspiration dude! 🙈 #goals
Really nicely done
Thank a lot for the sharing The Futur.
i have a question, what if the client said their want to do trail on us in a single video project ?
Thanks, really appreciate this video, really nicely constructed ;-)
Why does this channel does not have 1 billion subscribers ?
we are patient. we'll slowly march towards it.
@@thefutur sure .
Another banging video!
Melinda has gotten so much better at role play 👏👏
Yes she has
The Cris Melinda series is changing my life.......
Road to $20k 🤑
This was such a informative and helpful video. I have a question though, how can I transform this information to work in a cover letter or proposal? I'm new to freelancing and I use the site Upwork to find clients. When I send a prospective client a cover letter/proposal. I never hear back from them. So I'm wondering what I'm doing wrong.
I hope I made sense there lol.
Can you please tell me the name of the soundtrack being played at around 07:40 ?
Another incredibly useful video that gets an instant like from me!
Especially the part about $. I get really awkward when I get to that part.
Not anymore!
Quick questions: is it a good idea to try to close on the first meeting? I saw a lot of sales people saying that you should have 2-3 meetings to create rapport .
Did it ever happen to you not to be able to deliver? Promising someone a design that would increase conversion rates by 10% but it only increased by 4%. If yes, how did you handle it?
Thank you ! You are a designer's best friend!
my approach is to get to a $ on the first meeting once I've established outcomes and expectations. Otherwise I'm wasting time. but it's not necessary to close on the first call.
Very subtle very caring
What's long-form content? Could you give some examples, is that blogs or long videos or something? OK I listened past 4 minutes and I got that it's longer videos (sorry for premature questioning!)
I'm an OKR coach (Objectives and Key Results) and I talk about objectives and metrics all day. I love that now I can do in my sales pitches. Brilliant, it seems a lot less daunting now. Thank you for connecting the 2 ideas.
PS LOL @ the music at the end it made me grin - very good. I've subscribed.
No problem
That cap, I NEED IT! HOW DO I GET IT.
THE One Chris is wearing.
Someone help
Any logo critique (fans submitted) video again in the future? Love that series!
we are cooking up some ideas.
@@thefutur can't wait!
i love the new guy at the end :)
Thanks!
what if the client doesn't even know the numbers? CTR is strangers to many of the clients.. they just focusing on SALES result
Thanks Chrisdo
Micro content video talking about a micro content video project. Love it.
I’m already thinking of the job and what it would take are these videos with baked in audio ? Lol 😂
Great!
What happens if you fail to deliver the results promised? ie. Conversion rates don't go up as anticipated.
ask questions. what exact is it? let them tell you.
don't promise something you can't do or don't have control over. but charge enough so that you can achieve the results if you are asked for a guarantee.
@@faithnomore101 thanks you
@@thefutur thank you
I had the same client problem,
At the end of the shoot
They wanted 9 videos
Contract says 3 videos
But didnt wana argue
With client since its Mitsubishi
But i did what i had to do
To the point they didn’t know
What they wanted in the 9videos.
It was heartbreaking 💔
outstanding
Awesome
Great thumbnail.
Enjoyed the content. Background music seemed distracting to what this video was about.
Focus on client's happiness and guide the conversation in that direction.
I love you Chris Do.
dude at last ik music is good but low it down
like its so good I am listening to music only
make 'em clients happy :)
On a serious note...amongst other things, I learnt how to make a video feel a lot more emotional than it actually is
How so?
@@thefutur most of all...the BACKGROUND MUSIC, music really sells the emotion of a video
I don't quite agree with the dating analogy but the rest is good ahah
What do you disagree with?
@@thefutur Well... asking a girl what she wants to do isn't the right approach for dating as it typically makes you look wear and very undecided. Women don't like that.
But I do see how the same strategy/thought process may work for business and handling leads.
13:47 Mo sleeping on Chris lmaoo.
These videos make me feel like I’m copying off the smart guys test
Chris looks good without the moustache.