How criminals are using mobile banking to steal from your bank account I 13 Investigates

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  • čas přidán 17. 05. 2024
  • Robb Fine and Harold Wilson have never met, but they have a lot in common.
    Both men own small businesses in Indianapolis. Both work long hours to make their companies successful. And both have lost thousands of dollars due to recent check fraud.
    “They’re stealing the checks right out of the mailbox,” Wilson said. ”It’s a big deal. The first four checks they stole are about $12,000.”
    MORE: www.wthr.com/article/news/inv...
    By: Bob Segall
    #MobileBanking #Theft #Investigation #WTHR » Watch more WTHR 13News:Watch Live and On-Demand Videos on WTHR | Indianapolis, Indiana | wthr.com
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Komentáře • 1,3K

  • @Gooddog1
    @Gooddog1 Před 2 lety +331

    Make all banks accountable and you'll see how quickly they make it right.

    • @potatosalad9519
      @potatosalad9519 Před rokem +11

      exactly

    • @annbet3684
      @annbet3684 Před rokem +3

      They don't

    • @RobertFifer-ex5vy
      @RobertFifer-ex5vy Před 10 měsíci

      😢r

    • @JadeKrape-be5wo
      @JadeKrape-be5wo Před 7 měsíci

      Arize federal credit union

    • @hello_its_me.
      @hello_its_me. Před 4 měsíci

      ​@@RStark-ek7mh6th don't use banks. 7th hide your money in a shoebox under the bed. 8th only handle money in covert operations. 9th never leave your residence to make any purchases.

  • @melanie7781
    @melanie7781 Před 2 lety +500

    Criminals find a way to ruin everything for everyone.

    • @madvidz9819
      @madvidz9819 Před 2 lety

      And they always will...until the end of the end of days...even if its all deposited by microchip in your brain hand or whatever else...they will. This old World system.

    • @autumnbabii16
      @autumnbabii16 Před rokem +5

      I swear

    • @SergioMartinez-tp7fp
      @SergioMartinez-tp7fp Před rokem +12

      Gotta do my homework😁✅💰

    • @fwu-finallywakingup6033
      @fwu-finallywakingup6033 Před rokem +17

      The ones running the top are the most corrupt of them all in that case

    • @tbeautifulmelodies9820
      @tbeautifulmelodies9820 Před rokem +4

      Yet, they don’t want it done unto them!!! Smfh! Make it make sense!!!!

  • @christopheroakley6476
    @christopheroakley6476 Před 2 lety +206

    I had mobile banking before the pandemic and if there was anything wrong with a check from dust to the wrong lighting the app would reject the check. Your banks sound like scammers.

    • @iwillsurvive1335
      @iwillsurvive1335 Před 2 lety +3

      Exactly

    • @desmondjefferson2127
      @desmondjefferson2127 Před 2 lety +3

      1000% I am programmer and this is all the issue of the systems accepting the wrong address on a scan, just to start.

    • @jamesbuttery3862
      @jamesbuttery3862 Před rokem

      Maybe not every person banks with the bank you bank with lol. They all have different security protocols in place

    • @soxpuff
      @soxpuff Před rokem

      Same

    • @pt8648
      @pt8648 Před rokem +1

      Agree 100%.

  • @Mike-fn7rx
    @Mike-fn7rx Před rokem +129

    “It’s just not cost justified to look at every check.” He said with a straight face even though banks used to do exactly that when you had to cash them in person.

    • @jamesbuttery3862
      @jamesbuttery3862 Před rokem +9

      Not hundreds every hour. I'm sure the amount of checks coming in through mobile banking is 10x the amount that we're coming in through the doors of a physical bank.

    • @miketech79
      @miketech79 Před rokem +8

      Janes the point is that the verification can be done in person as the number of checks are distributed to multiple bank employees.

    • @rongendron8705
      @rongendron8705 Před rokem

      Very true!

    • @joycesmith8120
      @joycesmith8120 Před 5 měsíci

      I don't trust technology

    • @justsomeguy6133
      @justsomeguy6133 Před 4 měsíci +1

      That’s because they have the staffing to do it when you cash it in person in front of a teller, but don’t have the staffing to do it for the thousands and thousands of checks that clear through the fed every night.

  • @lucrtrvl
    @lucrtrvl Před 4 měsíci +93

    When the criminals open their bank account the bank has their DL, their SSN, their home address. How hard is it to locate and to punish the criminal having all this info?

    • @oneloveboob
      @oneloveboob Před 3 měsíci +8

      They forge the documents too, not their real license etcetera

    • @TickleMyResearch
      @TickleMyResearch Před 3 měsíci +7

      Yeah they buy synthetic IDs online and then make fake documents they use for account opening

    • @USAnana
      @USAnana Před 3 měsíci +10

      I think there is criminal work in the bank combine with those outside criminals

    • @Luke6thirtyone
      @Luke6thirtyone Před 3 měsíci +12

      Incorrect 😂 I work in this department responsible almost two decades. Unfortunately when a bank thinks it’s smart to allow online bank account opening, is where these criminals do it. You aren’t receiving real information but someone’s compromised information is the names they do it in. So your suspect is actually another victim. Don’t allow online account opening then this should decrease big time.

    • @oneloveboob
      @oneloveboob Před 3 měsíci

      @@Luke6thirtyonetrue, but forging checks has been around since checking accounts became a thing.

  • @Spartan33333
    @Spartan33333 Před 2 lety +340

    Banks can track the money transactions and could help to locate the criminals but they look like they are with the robbers' side

    • @astairawood9189
      @astairawood9189 Před 2 lety +40

      They do cause mainly they are the robbers👏

    • @midwestking2490
      @midwestking2490 Před 2 lety +10

      U obviously don’t know how fraud works 😂

    • @lizo7194
      @lizo7194 Před 2 lety

      The banks are the ones having to foot the bill for fraud. For now at least.

    • @midwestking2490
      @midwestking2490 Před 2 lety +8

      @A H u obviously don’t kno how easy it is to make a fake bank account clown

    • @chuckyyes
      @chuckyyes Před 2 lety +6

      @@midwestking2490

  • @roachtoasties
    @roachtoasties Před rokem +112

    This happened to me years ago. I wrote a check for just $25 to pay a bill and mailed it. The check was removed from the mailbox and changed to $825. The bank did refund my money but also made me change my checking account number. Since then, I do not mail checks in any blue USPS mailbox. The bad guys fish out the mail or may even have a stolen postal key to get inside. I mail checks inside the post office.

    • @sunlite9759
      @sunlite9759 Před rokem +16

      Mail is stolen before leaving the PO.

    • @ToboeKey309
      @ToboeKey309 Před 7 měsíci +8

      Thats your fault 🤷 u can pay bills online 🙄

    • @ebeb516
      @ebeb516 Před 5 měsíci

      @@ToboeKey309getting rid of cash and checks and having everyone digital is the goal but isn’t in the best interest of the people . Wait until nobody uses cash anymore and the power grid gets hacked . People are going to find out real quick how much crazy is living in plain sight . Some places in the world are already passing laws making large cash purchases illegal. Paying bills online still leaves you vulnerable to fraud .

    • @timafiggy
      @timafiggy Před 5 měsíci +8

      You can also pay bills over the phone.

    • @E3ECO
      @E3ECO Před 4 měsíci +4

      Good idea. I do use those blue mailboxes, but I also live in a small town. Perhaps I should stop doing that. Maybe everyone should be required to use those locked cluster boxes.

  • @hblee88
    @hblee88 Před 2 lety +119

    I discovered ten (10) copies of my "fraud proof" business checks cashed by unknown payees with no ID. I asked the bank how they cash check without proper id. They didn't have an answer. Now I know why. It was necessary to file each fraudulent check with police department before bank finally credited the $10,000 fraudulently debited from my account. Amazing how a large national bank can be scammed like this.

    • @banklog7495
      @banklog7495 Před 2 lety +2

      He’s simply a genius at detecting scam, he’s the best Lifesaver

    • @grandmalovesmebest
      @grandmalovesmebest Před 2 lety +24

      Harrison, you would have a stroke if you knew how much of this is being done by bank employees recruited by criminal organizations.😡

    • @teresakatrinak8158
      @teresakatrinak8158 Před 2 lety +16

      No idea how a check would be cashed without an id.

    • @JohnS-er7jh
      @JohnS-er7jh Před rokem +5

      @@teresakatrinak8158 they do this all the time, people are lazy or apathetic.

    • @timafiggy
      @timafiggy Před 5 měsíci

      ​@@JohnS-er7jhor in on it.

  • @rickythomas128
    @rickythomas128 Před rokem +35

    I don't understand this myself. I'm a legit guy, and I tried to cash a real check from work recently using this app, and it would not go through! I went through 7 check cashing stores, and none of them would cash it. It was a real check and everything was on the up and up, but I still felt like I was a criminal or something (or at least that's how I was treated). Then I see this video and I think.... It figures! Just like the banks! Treats the working man like a criminal, then turns around and treats the criminals like they are valued customers. The banks and the bankers deserve every bad thing that happens to them.

    • @Gooddog1
      @Gooddog1 Před 7 měsíci +1

      Think about it this way, blood is thicker than water, birds of a feather flock together. Bankers and criminals are one in the same that is why they treated you that way. Stop thinking like a "legit guy" and think like a criminal and you will save yourself a world of trouble. P.S don't break the law or commit crimes just think how you would do if you wanted to commit fraud black hat.

    • @Carolinapetroska
      @Carolinapetroska Před 4 měsíci

      That's the irony of the whole thing. The more they try to progress the worse it becomes....

  • @kevinjoseph7556
    @kevinjoseph7556 Před 2 lety +72

    I never put paper checks in the mail. My paper check was stolen at the post office someone cashed the check mobile. Never put a paper check in the mail, thieves work at the post office

    • @oooloo99
      @oooloo99 Před 2 lety +7

      Well not many thank God. But yes there are people with the PO that intentionally target individuals. Messing up people's credit reports.

    • @cathylong4031
      @cathylong4031 Před 2 lety +5

      agree, thieves even stole the decoration outside my mailbox.

    • @Jenniferkayhart
      @Jenniferkayhart Před 2 lety +11

      They work at banks too.

    • @cbiii
      @cbiii Před rokem +5

      There's lot of fraud online too!

    • @Jenniferkayhart
      @Jenniferkayhart Před rokem

      @@cbiii there's a lot of fraud

  • @amechealle5918
    @amechealle5918 Před 2 lety +29

    Banks make money off their customers. As a customer, when a bank security specialist says it’s not cost effective to check every check, I realize the BANK DOESN’T NEED MY MONEY ANYMORE! Good thing I escaped my dependency on anything more than the basics in banking.

  • @conigjo62
    @conigjo62 Před rokem +17

    Big banks will adsorb the loss rather then go after the crook. The term for this is called Check Washing. I had it happen to me. I was actually able to trace mine to an employee in a doctors office when I wrote a check for a copay. I gave the bank ALL the information . The exact location (address !!!) date, everything that would have allowed them to arrest the person. The bank (A very large one) did NOT even bother to follow-up. The gave me back the $ and let it go. That is part of the problem. These thief's know they will never be prosecuted.

    • @Bob-kt5jn
      @Bob-kt5jn Před 28 dny

      Shocking. It is not worth using checks anymore. Buy a money order instead.

    • @ernec.5326
      @ernec.5326 Před 5 dny

      So banks do replace their lost money to the victim of the fraud?

  • @BonnieHalfElven
    @BonnieHalfElven Před 2 lety +54

    This happened where I work, though the "cut and paste" was much more seamless. They lifted the ink and put new ink down. We happened to catch it right after it cleared, because the vendor was calling asking about the payment. When I looked at the check online, I saw the altered name and address. It took the bank awhile to fix it, even though I reported the fraud right away. I even googled the guy's name and address and found more information that I also gave to the bank. It was one check for just under $10K. I still remember the guy's name, and it was over ten years ago.

  • @aclem8246
    @aclem8246 Před 2 lety +27

    This happened to me. A check taken from my mailbox and altered. They got me for $6000. This is rampant now. Best to pay all your bills through your banks bill paying option so there are no paper checks to mail and money is transferred directly to the vendor. Do it thru your bank. Do not do it thru your vendor. You do not want to give vendors your bank info because this can also put you at risk of someone at the vendors selling your information to a thief. Just do bill pay thru your bank setting up each vendor account thru your bank and pay bills that way.

    • @keilana6
      @keilana6 Před 3 měsíci

      I do set them up but Dr. office still messed up my account payment. Said it wasn't paid when it had been. Had everything covered in Bill Pay but companies are sliding into automatic w/d & sneak it in when previously there was a choice.

  • @ILovePancakes24
    @ILovePancakes24 Před 4 měsíci +2

    The bank is clearly liable.

  • @maryricketts7337
    @maryricketts7337 Před rokem +18

    I don’t know why anyone would have one of those old style mailboxes that don’t lock. Mailbox thieves are prevalent where I live. When I’m mailing a check, which I do for two bills per month, I put them in the mail slot in the post office lobby.

    • @Xorcist777
      @Xorcist777 Před 2 měsíci

      What if it gets to be taken from inside the post office, then what?

    • @lamia.thira.lowenstein
      @lamia.thira.lowenstein Před 2 měsíci

      people used to be good. we never had to lock our first door (we have a second locked one right after that under a shelter) so that we dont have to stand outside keying in when it's cold. now we do coz people just come in and try picking our locked door in the comfort of a heater

  • @juliabaumer8315
    @juliabaumer8315 Před 2 lety +19

    Banks are supposed to hold very large amounts on checks until cleared because of fraud

  • @alaunawhite5568
    @alaunawhite5568 Před 2 lety +29

    a bank unknowingly cashed a check for $400+ dollars and I didn’t know until I looked back at my statements for different purposes. Shit is ridiculous

  • @shesit318
    @shesit318 Před 2 lety +84

    With my financial institution, we view each and every check and would never accept these mobile deposits. The font is different so that's a red flag. I would immediately reject this and put a note on their account with this information. That was too obvious🤦🏾‍♀️

    • @daniellarodriguez1801
      @daniellarodriguez1801 Před 2 lety +5

      Unfortunately sometimes it's not that obvious

    • @ifagbemiogunspiritualheale9125
      @ifagbemiogunspiritualheale9125 Před 2 lety +1

      May the god of Ògún heal you .. I have a message from your ancestors

    • @LetsDanceTampa
      @LetsDanceTampa Před 2 lety +4

      That's the problem ..they were using computers and not HUMANS.

    • @Prolificposter
      @Prolificposter Před rokem

      A bank like Chase processes hundreds of transactions per hour, there no way they could inspect every check. Maybe over the counter in a branch, otherwise no.

    • @deekang6244
      @deekang6244 Před 4 měsíci +2

      @@ProlificposterThe automated system should flag something that is “written in”.

  • @aclem8246
    @aclem8246 Před 2 lety +127

    Banks can trace bad checks After You Report Them. You should be reviewing your bank statements on line weekly so that if there is anything fishy you can catch it right away. You should also have your bank send you an email alert every time there is a transaction over $100 so that you are alerted but don't rely on this alone because some times that system is down.

    • @SergioMartinez-tp7fp
      @SergioMartinez-tp7fp Před rokem

      It’s not as simple as you think. A lot goes into fraud lmao. More than you would expect.

    • @abarzua21able
      @abarzua21able Před rokem +13

      I do. I had someone try and purchase airline tickets, but declined because the person put the wrong expiration date. and I was able to quickly turn off transaction and stop my card and get a new card. I want to know where and who took my debit card info.

    • @sierrajade63
      @sierrajade63 Před rokem

      PayPal does that,and that's how I found out that someone hacked into my acct through PayPal. PayPal reimbursed my money then canceled my acct because of suspicious activity that was their fault.

    • @caesilva9844
      @caesilva9844 Před rokem +6

      We should do more cash transactions. We pay and are done. Medium to big Businesses ok to have banking uses.

    • @ginger6582
      @ginger6582 Před rokem +3

      No, banks can't trace bad checks after you report them. Detectives can't trace them either. I know.

  • @krjourneyfan78
    @krjourneyfan78 Před 2 lety +20

    Folks, a locking mailbox or a PO Box is the only way to keep your mail safe these days. Everyone should use Informed Delivery, a no cost service from the post office, so that they can see what mail is coming to them.

  • @andermom6917
    @andermom6917 Před 2 lety +41

    I feel like I can totally not trust sending anything of value through the US mail. Stuff gets stolen even after they have it in their hands. Too scared to send cash or check to recent graduates. Am having to send a paypal payment to their dad. Really sad.

    • @gbaker9295
      @gbaker9295 Před 2 lety +7

      I think the postal service has $$ sniffing dogs. Ha! But seriously.. if you're gonna send cash, be sure it's in a business #10 envelope and wrap it in newspaper or something dark. Birthday card envelopes are often targeted. I know. I've sent cash across the state and it was stolen. 300 miles to a locking mailbox. That was postal carrier / sorter theft

    • @nancyinthegarden3160
      @nancyinthegarden3160 Před rokem +2

      You might try sending it via return receipt requested
      That way they know it’s being monitored and the carrier is on the spot

    • @lisa9867
      @lisa9867 Před rokem

      @@gbaker9295 I frequently send my grandchildren cards and I put a $20 in the card. So far they have gotten all the cards and money. I never put anything greater than a $20 in the card. I always mail my cards inside the post office.

    • @lisa9867
      @lisa9867 Před rokem +4

      @@nancyinthegarden3160 Most of the theft is committed by clerks. I was a carrier for 30 years and in all that time we never had a carrier accused of mail theft. We did have several clerks who stole mail and were fired. Also there are a lot of hold ups of carriers these days. If someone put a gun in my face for the mail I would have to let them have it.

  • @theyclosechannelsthatspeak428

    They did it to my PayPal cash card. They backdated false charges from places that I did use but not on those dates. Go back months and check your charges. I didn't notice it until I went back a month and saw charges in Santa Monica the days I was in San Diego at the time. They got about 90 dollars a month. They do it in small increments so you don't notice it. I got all my money back but stopped using all my debit cards.

    • @koreyb
      @koreyb Před 2 lety +3

      Yes. I never use a debit card for anything other than withdrawing cash at an ATM. I learned the hard way on that.

  • @Carolinapetroska
    @Carolinapetroska Před 4 měsíci +4

    How irresponsible the banks can be. Unbelievable and foolish.

  • @mosesmutwiri8710
    @mosesmutwiri8710 Před 2 lety +13

    This is traumautizing how mobile banking is becoming more of a threat to fraud. This gutys should be apprehended

  • @aulebb1968
    @aulebb1968 Před 2 lety +9

    I never use online banking on my laptop nor do I use mobile banking on my cellphone. When I ordered items online I buy a Visa gift card for the amount of my purchase. This way if the card is compromised, they won't be able to get any funds as I used the entire dollar amount on my order. I worked in the Security Industry for 20yrs and have seen how theft of credit cards or debit cards effect someone's credit and way of life afterward. When using online banking, always read the small print of all terms and companies policies regarding fraud charges and what your are responsible for. Some companies are misleading with the policy of fraud and you may be responsible for charges on your card. Technology can be amazing but it can also be devastating as many Americans have experienced over the years.

    • @margaretmcnamara2717
      @margaretmcnamara2717 Před měsícem

      I write checks out for my utilities and for my car insurance do you think if I went and bought a Visa gift card or another kind of money card with a certain amount on it do you think I could still pay my bills with that card period

    • @margaretmcnamara2717
      @margaretmcnamara2717 Před měsícem

      I know it's 2024 but some of us are in our 70s and 80s and we're having a difficult time with this online payment so we still depend on our checks. But I have had money orders that I have mailed to my creditors which were lost in the mail and even though I had my receipt and a copy of my money order there is so much Hocus Pocus to try to get your money back just saying

  • @calidreams5379
    @calidreams5379 Před 2 lety +78

    Are these criminals depositing to offshore bank accounts? If not, shouldn’t the funds be traceable to someone? Even if it’s a mobile bank account, shouldn’t the bank verify identity of account owner?

    • @jilljohnson2457
      @jilljohnson2457 Před 2 lety

      Yup but it happens all the time! They steal money before you know it’s coming to you!

    • @kiltec223
      @kiltec223 Před 2 lety +2

      But everyone the account fake

    • @nancyinthegarden3160
      @nancyinthegarden3160 Před 2 lety +8

      Nothing is verified anymore. I can’t understand why banks don’t use security codes in each acct holder before processing anything. Especially if it is through mail, computer, mobile banking.

    • @nancyinthegarden3160
      @nancyinthegarden3160 Před 2 lety +7

      This is simple negligence on banks. They can write off soo much money in fraudulent transactions. If I was still in banking, this would not happen. PERIOD

    • @dennisseo355
      @dennisseo355 Před 2 lety +1

      probably deposit into accounts opened with stolen identity, then wire or transfer to untraceable off-shore bank, I guess.

  • @stevegold2717
    @stevegold2717 Před 2 lety +40

    All mobile deposits, should be held by the depositors bank for 3 days after clearing. This is will give time for people to notice the fraud , and inform their bank to get the money back. Check your accounts daily

    • @koreyb
      @koreyb Před 2 lety +7

      I like that idea. I have my checking account set up to send me a text message alert any time a check transaction or any transaction goes through and the amount of the transaction so I know immediately, and I would freeze my account right away once I noticed any fraud. I have the same alerts set up for my credit card accounts. And I never use my own mailbox to mail a check. In the very rare event when I write a check and mail it, I go to one of the big blue mailboxes to mail it.

    • @BlueAngeluv
      @BlueAngeluv Před 2 lety +1

      @@koreyb But it wouldn't be your account the money goes into.

    • @koreyb
      @koreyb Před 2 lety +5

      @@BlueAngeluv the criminals don't put money into your account. They try to take it out of your account. I have my bank and credit card accounts set up to send me a text message immediately when ANY transaction occurs. If someone starts using any of my accounts in any way, I will get a text message immediately and I can freeze my accounts to stop them from making any other transactions. And when I know I am not going to be using my bank or credit card, I put a freeze on them which stops anyone else from using them as well.

    • @nohemivasquez4909
      @nohemivasquez4909 Před 2 lety +1

      Also the bank should ask for the physical check to clear out before payment.

    • @realg1804
      @realg1804 Před rokem

      Bank of America puts checks on hold for a couple of days and I think some other banks do as well

  • @BeowWulf
    @BeowWulf Před 2 lety +10

    Meanwhile, I can barely log into my accounts with all the screwed up verification settings I keep running into.

  • @hermanrogers1325
    @hermanrogers1325 Před 2 lety +22

    Yep it seems like the bank and the crooks are working together. My bank has encouraged me to bank online on many occasions but I said no thanks I will do my banking in person never online. Because there’s too much begging panhandling and scammers

    • @annbet3684
      @annbet3684 Před rokem

      Eventually you will have no choice

  • @sheliajohnson4127
    @sheliajohnson4127 Před 8 měsíci +1

    This is the same thing that happened with the housing market in 2008. When they started sending loan docs by wire. They were able to forge loan docs. By the time people found their homes were gone.

  • @cristelsinamban1394
    @cristelsinamban1394 Před rokem +5

    Thank you for this very informative video. We must double check everything so that criminals can't make any damage to our bank account.

  • @TheRightWay003
    @TheRightWay003 Před rokem +15

    I’ve had this happen to me, and to my puny 16 year old brain it seemed convincing, but know at 20 I realize their to good to be true. Never fall victim to these. It was a 6,000 dollar check, and it still sucked to lose all that money.

  • @jayfromaz
    @jayfromaz Před 2 lety +26

    The TV station should give the tips on how to protect yourself with the story not asking you to go to another site.
    If these people are going to write checks and they're being stolen from their mailbox then perhaps I should go to the Post Office and mail their checks there.
    The bank's responsible. They didn't catch obviously forged checks. At that point it's the bank's responsibility not the customers.

  • @bruceblackwell2205
    @bruceblackwell2205 Před 6 měsíci +2

    Federal offense if you even look at somebody else's Mail box

  • @iCloud867
    @iCloud867 Před 4 měsíci +1

    I need to contact the investigator for those who serve in check fraud.

  • @danoakes4071
    @danoakes4071 Před rokem +3

    Criminals are working as Bank Tellers and Supervisors. If a bank acts like your money is their money, pays little or no interest, and has fees for keeping your money, change banks. A National Bank headquartered in Delaware is another major red flag.

  • @princeothello5802
    @princeothello5802 Před 2 lety +8

    The world has gotten this way because of immortality. Right is wrong and wrong is right in the eyes of an individual.

    • @SDALLE99
      @SDALLE99 Před 2 lety +3

      Immorality. And no, it hasn’t. The world had always been shitty. Welcome to life. May the old gods bless you

  • @teflo2
    @teflo2 Před 3 měsíci +1

    Makes me think about the old days when I was a teller. Our first job in the morning was to verify signatures. Perhaps it was my intuition, but I've never downloaded a banking app. Now I'm glad. No pictures, no cell phone #'s, no problems so far.

  • @bgregg55
    @bgregg55 Před rokem +2

    "It's just not cost-justified..." because banks aren't required to make good on the losses. If they were, you can be sure they would fix this ASAP.

  • @williampapadopoulos8145
    @williampapadopoulos8145 Před 2 lety +33

    Mobile banking ought to be abolished until they can come up with better security controls…which they can’t.

    • @tinamoore4310
      @tinamoore4310 Před rokem +4

      They can. If your bank can’t, go somewhere else. I’m only telling you this because this is what I do for a living. And by the way, all errors are fixable. Just wanted to let you know from someone that actually knows what goes on.

    • @TaylorStallings-vm7ru
      @TaylorStallings-vm7ru Před 9 měsíci

      ​@@tinamoore4310❤

  • @soulshine8531
    @soulshine8531 Před 2 lety +3

    These days I would never put a check out in s regular mailbox for delivery.. what few i send drop at USPS and at least always have a p o box. No mail or packages at a residence or business.

  • @ogakemmy5634
    @ogakemmy5634 Před 7 měsíci +1

    Yep happened to me and was out $2,750 bank closed my account. Luckily I didn’t get to a negative.

  • @lmcc0072
    @lmcc0072 Před 7 měsíci +2

    I rarely write checks anymore because you’re putting your checking account number, name, address, sometimes phone number, etc….for everyone to see. People can literally make a fake check with your information on it from the comfort of their own home.

  • @georgeh6856
    @georgeh6856 Před 2 lety +34

    I lived in Europe for two years. The country I was in did not use checks. Most transfers were done electronically, although cash was still used. Even their electronic transfers seemed much more secure. I would have to use my computer with my bank's website, which then authenticated me using a QR code on the computer screen I would scan with my bank's mobile app on my phone. And that was only after I entered my password on the bank's website and in the app. It worked great. Web purchases were similar, with a common third party doing authentication. Much better than the USA.

    • @cakatama9046
      @cakatama9046 Před 2 lety +3

      Same with my country too, although I know some companies who still use checks

    • @marymadeline9533
      @marymadeline9533 Před rokem +3

      That’s pretty SAD for American Banks

    • @sudhirsumongkol8972
      @sudhirsumongkol8972 Před 4 měsíci

      @@marymadeline9533 American Banks or Customers of the banks

  • @michaelbagley9116
    @michaelbagley9116 Před 2 lety +20

    You should be checking your bank accounts on a regular basis that is actually set up by your contract. In most institutions, you have 72 hours or so to find fraud. Fraud alerts for levels of checks and instruments is essential to management of money. You need to set down with a banker and decide how to deal with this.

    • @ddebenedictis
      @ddebenedictis Před rokem +2

      That is good advice. In my prior job as head of accounting, I checked the bank accounts every day, which takes just a few minutes. Even better, we signed up for our bank's program that requires us to pre-register every payment with them. If a check would be presented on our account that we had not written and registered, the bank would not honor it. At first I thought it was a nuisance but it became an easy habit and eliminated the chance of this type of fraud. We could also register those vendors we regularly pay by ACH and those would go through automatically. Really a great system!

  • @ENFPerspectives
    @ENFPerspectives Před 6 měsíci +1

    That is horrible!!!!!! The bank should be responsible.

  • @daviddrake2775
    @daviddrake2775 Před rokem +1

    It hoot past the bank because third party checks are not reviewed until a complaint is filed. BofA did this in my account. The check was hand-drawn, but because it was cashed at Wells, BofA did not a it ration it.

  • @itzyaboybugz
    @itzyaboybugz Před 2 lety +20

    But… wouldn’t they automatically get caught once Funds hit their account? I mean… that’s a heck of a paper trail! Aren’t bank accounts tied to social security numbers and require identification to open?

  • @JesseDicker49
    @JesseDicker49 Před rokem +4

    Criminals are stealing by using paper checks or online. The banks or stores that cash these checks should be held accountable.

  • @islandgirl8199
    @islandgirl8199 Před rokem +2

    So, question is: how do you prevent check frauds???

  • @henryklassen3362
    @henryklassen3362 Před 4 měsíci +1

    That’s technology for you, it simplifies life, even for the criminals 😬

  • @NormanF62
    @NormanF62 Před 2 lety +13

    My bank put restriction on the amount of money I can personally deposit. What they still can’t do is limit who they can accept checks from. Its convenient for their customers but unfortunately criminals also can take advantage of it. Its so easy to get paid because by the time the bank’s security department has uncovered the fraud, the crime’s done.

    • @FC-qe1wl
      @FC-qe1wl Před rokem +1

      Why would the bank limit deposits ?

  • @MissElizabeth1920
    @MissElizabeth1920 Před 2 lety +4

    This happened to me 2020 2021! I gave the bank and USPS all the information and they didnt do anything about it!

  • @Bruce_LeRoyy
    @Bruce_LeRoyy Před dnem +1

    I have said this for many years DO NOT do any financial transactions on your phone not even a simple purchase on Amazon!

  • @joemunch58
    @joemunch58 Před 11 měsíci +1

    Not my area of law, but I recall from law school that a check that is not "properly payable" is the bank's problem. The bank must refund amounts paid on checks that aren't "properly payable." That includes forged checks. Banks have insurance directed at covering bad checks.

  • @cynthiacole6140
    @cynthiacole6140 Před 2 lety +6

    I use a small credit union with only 3 branches. They are on top of things, better than any big bank I used to use!

    • @WindTurbineSyndrome
      @WindTurbineSyndrome Před rokem +2

      Me too.

    • @keilana6
      @keilana6 Před 3 měsíci

      Me too. They found possible fraudulent charges before I did & froze debit card.

  • @paulromsky9527
    @paulromsky9527 Před 2 lety +16

    That taking a photo of a check has to stop. In the 90's banks started to use micro-print on the checks. Look closely at the signature line - it is not a line but tiny words that a photocopier or a photo will blur. Crooks don't even have to steal your checks, they can "borrow" them to to get the account info and then put them back in your mail box. I showed how easy it was. I took a scan of one of my blank checks. Then using a simple imaging program I bumped up the check number, filled out the rest, signed it, and cashed it with a phone app. It went through. Those routing numbers on the check are in magnetic ink too, so why do banks allow photos! It defaults all the fraud prevention they put on them.

  • @johnbenn2481
    @johnbenn2481 Před rokem +1

    That's why I haven't use bank checks in years and I have postal money orders to pay my bills gives me more pease of mind

  • @generalbarry
    @generalbarry Před 10 měsíci +1

    Banks don't validate checks unless and until someone (the victim) challenges the transaction.

  • @TSquared2001
    @TSquared2001 Před rokem +4

    This happened to me. Thankfully I have an indelible gel ink pen and have threshold alerts on my account now. Anything beyond the threshold, the bank needs to get my approval to payout the check.

  • @1drummer172
    @1drummer172 Před 2 lety +26

    Checks are inconvenient and make you vulnerable to fraud. I stopped ordering checks for my checking accounts over 10 years ago.

    • @puravida5683
      @puravida5683 Před 2 lety +1

      I used U.S. checks living in Central America for 8 years, never an issue! America is exceptional, when it comes to criminal activity.

    • @natashanonnattive4818
      @natashanonnattive4818 Před rokem +1

      Yeah until their computer is out then if you don't have one OH WELL

  • @sherrykreminski4771
    @sherrykreminski4771 Před rokem +2

    I don’t do mobile check depositing, I hope that the criminals are watching this because I hope these criminals get arrested

  • @tinamoore4310
    @tinamoore4310 Před rokem +2

    I’m a bank Operations employee. If your bank doesn’t ask you to write “for mobile deposit “, or check the box that says “for mobile or remote deposit “, go somewhere else. Damn, we are a small town bank and know how to stop fraud. This is not rocket science, people.

  • @angelavanhorn2325
    @angelavanhorn2325 Před 2 lety +5

    It also be law, that thieves will have their photos posted in lobby in every banks, small banks and big banks across country, small town and big cities, on bulletin, etc., stores, restaurant, gas station, churches, everywhere ...! The punishment of shamed for victimized others...asap!! We must working on laws to pass asap!!

  • @rikicakecreations1615
    @rikicakecreations1615 Před 2 lety +4

    Here in South Africa we don't use cheques or mail boxes for many years.... Too risky

  • @islandgirl8199
    @islandgirl8199 Před rokem +1

    I don’t do mobile banking.
    I take time to go inside the bank to do my business.
    I don’t do ATMs either.

  • @deekang6244
    @deekang6244 Před 4 měsíci +1

    My bank would never accept a check with a number that has already been used.

  • @MH-oc4de
    @MH-oc4de Před rokem +3

    If a criminal deposits a check via mobile app, then the criminal has an account at the bank. Why can't the bank figure out what account the fraudulent check was deposited to and find that account owner ?

  • @robinsydney140
    @robinsydney140 Před 2 lety +9

    Banks are a joke these days. When I went to change a $100 bill into $20's, the teller asked me to swipe my card. If not, he wouldn't have given me the change. But, they let these thieves get away with thousands of dollars.

  • @Truthseeker371
    @Truthseeker371 Před rokem +2

    Identity theft is prevalent in Australia, too. Don't throwaway bank statements or anything important in the bins. Shred or burn.

  • @stevenbrown4315
    @stevenbrown4315 Před 2 lety +1

    Call mail fraud and see what happens jurisdictions of UPU.

  • @TheBloodshotFilms
    @TheBloodshotFilms Před 2 lety +4

    Couldn't they have a QR code on checks that applies only to that checks # ?
    Or some other way to differentiate a fraudulent check from a real one.
    Similar to how they do with money?

  • @BL-je3ue
    @BL-je3ue Před 2 lety +3

    If the bank accepts the fraudulent check, then the bank should be held liable for the loss.

  • @astairawood9189
    @astairawood9189 Před 2 lety +2

    Banks do not do their due diligence 🤬

  • @jimholloway9850
    @jimholloway9850 Před 2 lety +2

    Saudi Arabia has an effective way of dealing with thieves.

  • @maegary8107
    @maegary8107 Před 2 lety +7

    When I first heard about mobile banking I said all they've done is made it easier for you to get ROBBED.

    • @WindTurbineSyndrome
      @WindTurbineSyndrome Před rokem +1

      Banks save money they tell you it's convenient they just don't want to pay for paper envelopes and postage!!!

  • @newbeginnings9457
    @newbeginnings9457 Před 2 lety +8

    Stop using checks!

  • @nightmare348
    @nightmare348 Před 3 měsíci +1

    The banks definitely don't seem to care if their customers are scammed. They definitely care if THEIR money ends up disappearing though!

  • @Ntplano
    @Ntplano Před 3 měsíci +1

    This happened to me in Plano, Texas back in early 2000. It took me 6 months to clear my name.
    These establishments were very helpful in assisting the investigators.
    Bank of America
    Dillards
    Sears
    Home Depot
    The District Attorney staff was not efficient and that's the reason it took longer to clear my name.
    In my opinion:
    Do not print the account number on the check.
    Code numbers instead of the account number.
    Picture of the owner like on the DL so it cannot be copied or scanned.

  • @allensprouse2984
    @allensprouse2984 Před 2 lety +21

    First offenders should be fined and be made to pay restitution; but second time offenders should lose all their fingers and their freedom for many years! As far as losing their fingers make it simple and just use an axe, don’t waste painkillers on them, it’s just part of the punishment!

    • @titanproductions3628
      @titanproductions3628 Před 2 lety

      Lol, you're mad

    • @sungshin393
      @sungshin393 Před 2 lety

      That’s too harsh punishment! They need to eat and sleep

    • @olund88
      @olund88 Před 2 lety +1

      If they are messing with a mailbox 📬 it's a federal offense

    • @LetsDanceTampa
      @LetsDanceTampa Před 2 lety

      @@sungshin393 The people they robbed needed to eat and sleep too and I bet they lost sleep! Screw the thieves. Maybe just cut one finger off to start....next offense, 2 fingers..etc

    • @LetsDanceTampa
      @LetsDanceTampa Před 2 lety

      @@titanproductions3628 you must have never been through the nightmare of being robbed! Screw the thieves.

  • @angelavanhorn2325
    @angelavanhorn2325 Před 2 lety +4

    For exmp, in small town, every banks must required to posting thieves photo every month ...

  • @bgregg55
    @bgregg55 Před rokem +2

    Use un-removable ink to write checks. Get the check-safe pens most anywhere now or just use a sharpie permanent marker. Never use a ballpoint pen.

  • @judithtemblor1329
    @judithtemblor1329 Před rokem +1

    Some problem is the bank employee doesn't pay attention to the check. For example the old days we honor the post-dated check. When we deposit the check before the date listed on the check the teller will refuse to cash them. Now now the bank cashed a check 5 days before the date on the check. When I send a mortgage payment that is due on the 1st of the month. I mail the check 10 days before the first of the month it arrived 5 days before the first the check is cashed what if I don't have money in there I will have an NSF charge. I called my bank they said don't write a check when you don't have money in the account.

    • @user-sq9tg5pt3t
      @user-sq9tg5pt3t Před rokem

      Thanks sir🔝🔝🔝🔝🔝
      At the top 👆👆👆

  • @blancobull
    @blancobull Před 2 lety +4

    I bet if a politician in your city had their cut, cut, there would be no problem figuring out who is involved and they monies returned in a reasonable amount of time. Which the banks themselves define as 30 days.

  • @PhearaXT
    @PhearaXT Před 2 lety +4

    That’s scary!

  • @Xorcist777
    @Xorcist777 Před 2 měsíci

    I have been going through the same ordeal for two months now. This phone deposit has to be stopped or something! People getting hacked on online banking , on checks they write, how are we supposed to pay our hard earned money without getting taken by thieves.

  • @CongNguyen73
    @CongNguyen73 Před rokem

    Thank you very much

  • @nicoleschlecht8393
    @nicoleschlecht8393 Před 2 lety +17

    I am a victim I had hundreds of dollars stolen out of my account and ended up having my account closed and everything because of it they put a total mess of chaos in my life even got me locked out of my personal online account such as Facebook and Google it was a disaster

    • @rosepetals8181
      @rosepetals8181 Před rokem

      You would think That's the banks fault...THEIR SUPPOSE TO PROTECT YOUR ACCOUNTS! WHATS THEY'RE PURPOSE THEN??? THEY'RE RESPONSIBLE!

    • @mclome22
      @mclome22 Před rokem

      😂😂😂

  • @rayjohnson9781
    @rayjohnson9781 Před 2 lety +3

    Well I just learned everything I need to know to go into business for myself and that I probably won’t get caught. This news station should be called crime university.

  • @karend.9218
    @karend.9218 Před 5 měsíci +2

    Not for nothing but at least 30 years ago in Canada, our post office installed locked post box stands. So, checks don’t get stolen. Sure, no individual mail boxes outside homes but fraud and identity theft is rare. These banks of 45 boxes are located on the streets in our neighbourhoods.

    • @vmobile890
      @vmobile890 Před 5 měsíci +1

      Banks of multi locked boxes being broken into even in gated communities .

  • @mikeanderson9266
    @mikeanderson9266 Před 2 lety +1

    Lock them up!! Let's all join up to catch the criminals.

  • @gr8ride411
    @gr8ride411 Před 2 lety +9

    Pretty obvious that those banking institutions need to Up their fraud detection game. Mobile Banking should be an Opt-In feature with financial institutions to help avoid some of these issues. Get a different bank….😳

  • @watershed44
    @watershed44 Před 2 lety +8

    *I think this kind of fraud if proven against the suspect, should result in at least 50 years in prison with no early parole*.
    THE FIRST TIME they are convicted!

    • @sherryhillman9197
      @sherryhillman9197 Před 2 lety +1

      They would have to build more prison to hold that many people for 50 years.

    • @watershed44
      @watershed44 Před 2 lety

      @@sherryhillman9197 Then death sentence .

    • @ms.fravell7606
      @ms.fravell7606 Před 2 lety +1

      They're probly even using stolen PC's to do their stealing with !!

    • @fwu-finallywakingup6033
      @fwu-finallywakingup6033 Před rokem

      Wtf is wrong with you? Go to hell

  • @jordankendall86
    @jordankendall86 Před rokem +1

    Law enforcement should be able to track down these digital check fraud criminals since they did it through a bank. As they say in most organized crime, follow the money. I think this means businesses will have to use a virtual mail box with the feature of depositing checks for you. The virtual mail box company would provide additional protections because you can now hold the virtual mail box liable if a check is not deposited properly, especially due to fraud by one of their employees. It is something I have been looking into since criminals are getting more bold and sophisticated in stealing information through your mail box.

  • @kdavis1492
    @kdavis1492 Před rokem +2

    With Positive Pay, you bank knows in advance the check amount. An altered amount will be flagged.

  • @Prolificposter
    @Prolificposter Před rokem +8

    If banks did not offer these services, the customers would be complaining about that. Monitor your accounts online to make sure there are no authorized transactions. If you have to mail a check, send from the post office or business center like Staples. Never use curbside drop boxes which are susceptible to all kinds of fraud. I know of one instance where somebody put glue in the slot of the mailbox, so quickly dropping it in the slot would cause the envelope to stick so it could just be removed by the scammer who would get a check to alter.

    • @annbet3684
      @annbet3684 Před rokem

      Scammers can download malware password get stolen

  • @clintwestwood2731
    @clintwestwood2731 Před rokem +3

    If the robbers deposit the check then the bank know exactly who is cashing these checks.

  • @mm-yt8sf
    @mm-yt8sf Před 2 lety

    do people have to show id to open an account? it's been so long since i opened my checking account...i can't remember what sort of requirements it had..i assume i had to show my id with an address in person though. unless that's gone mobile too! :-(

  • @npitzen215
    @npitzen215 Před 2 lety

    Nice reporting