Cyber scammers target parents, grandparents for digital theft | 60 Minutes
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- čas přidán 6. 06. 2024
- Losses from digital theft have doubled over the past two years, according to the FBI. Sharyn Alfonsi shows how cyber scammers are using AI, apps and social engineering to target seniors.
#60minutes #news #scam
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This happened to my grandmother's sister - thankfully she went to HEB to get the money out and they asked enough questions to catch on and stop her. They made her call her grandson back and found out that he was perfectly fine.
Thank you HEB
Heb?
What I find surprising is that 60 minutes found it surprising it was seniors being scammed the hardest.
That was my first thought!
Have they ever watched any news report on this topic ever?
What I find surprising is that 60 minutes America lets u comment n 60 min Australia doesn't 'anyone no why?
I think it’s more like…the audience of 60 minutes is the same audience that’s getting scammed 😅 and THEY are surprised they’re a target. My dad just sent me this video; he was surprised and I was not
Two Words: Scammer Payback! Peroigi ROCKS!🎸
I am an 82 yr old grandmother had this experience 2 days ago thank God they did not get the money but it has left me and my husband emotionally Traumatized I can’t believe I almost fell for this They play on your emotions😩
This particular scam has been going on for YEARS! How can people do this to anyone, let alone seniors? It's unconscionable.
They just do. Now that I am a senior. I just laugh at them and hang up. Which is what every one should do. Hang up and call your grandkid directly. Also if your family member has not quite dementia but is slowing down there are ways to send all calls but their actual contacts directly into a deleted folder. No one likes to lpse their independence but I do it on my phone. I can still listen to those voice messages if they leave one but mostly they dont leave messages
Thank you for reporting on this. The more people who know the methods these scammers use, the less people who will hopefully be effected by them.
😢blind
I have to keep after my elderly mother that if she doesn't recognize a number on the caller ID-- DONT PICK UP. Let them leave a message (most times they don't) and if she doesn't recognize the person ignore the message. Every now and then she will say someone called and left a questionable message. I just remind her it's a scammer.
get an iPhone for her and if the number is not on your contact list it will not ring. If you call a business or other then it will ring.
I’m an older person and I’ve had “callers” info on the caller ID that show up as MY Name and number.
You can’t believe Caller ID info. I’ve also received calls and texts from my bank that were bogus.
The text said my account had been frozen and I needed to contact a department to unlock my account. It showed a link for the department.
I knew not to click on the link in the text. Instead I went a got my card and called the number on the back. Just like I thought the text was bogus scammer.
Why would she hide that from the kids parents in the first place? And why would you not question giving money directly to a judge? I just saw another scam where a woman lost $160K in wire transfers. Chase is refusing to reimburse her also. Red Flags everywhere....
I realize the problem is knowing you're dealing with a scammer, but when I do, which happens a lot, I put the phone down and keep asking them to wait while I deal with an imaginary person who just walked in the door. If they are still on the phone after several minutes I just leave the room and go watch TV. They will stop calling after the 1rst or 2nd time you do this as time is money and they can't change that fact.
Sad, really sad, specially that seniors are being the most targeted and tricked. This message (of education) should be intensified and continue to be spread to everyone as quickly as possible.
this message has been made public MANY times in the last 20 YEARS!
@@TheShadowMan. that’s good. We have to do more, and more for awareness, and with AI on the rise, even more imperative.
The woman had 2 issues that could have stopper her. "Don't tell mom and dad" and the attorney sending someone to pick up 9k in cash. COME ON!
When I receive messages about being hacked or from the bank or Amazon I just delete them
I know of someone who had this happen to them before as well, luckily the person asked me to go with them to the bank to draw the funds. While in line for the teller, I started asking for details and called them back, started questioning where they were arrested etc.. when it just didn’t sound right, i insisted we leave the bank and go home and try to call their relative instead.
"Our victims are as sharp as a tack"
That's debatable
Even if they were as smart as a boomer can be, still won't help them when they know nothing about tech. (they also refuse to learn)
The money is given away to a stranger as if it is a glass of water..
This happened to both my folks! We have a password setup - no password, no cashword!
I'm a senior and I don't fall for any of these. If you get a phone call like this, you hang up and call back the person in question. It's common sense.
What they didn’t mention is sites mimicking a variety of national banks sites, by using “à” instead of an “a”. It’s kinda hard to see.
So shameful. Our seniors have worked so hard for that money and these young people walk right over them.
Reparations
My mom received a call like this. Luckily they called her grandma and my mom has never been called grandma. My kids had their own nickname for her. That was what raised a red flag for her. So she played along and asked which grandson was calling. She only had one. The caller just hung up. My kids and I have code names for each other for such a reason.
Always call the family member or business contact back first before panicking and allowing the caller to trick you.
Asking personal questions only the family member or friend or business rep would know would reveal the fraud. Asking the impersonator questions about a childhood incident, a favorite pet or a shared secret could help prevent the theft. You must become a skeptic and take responsibility for your own survival in this new age of Artificial Intelligence.
I just don't bother answering the phone anymore unless I'm expecting a call from a particular source, which is rare.
My grandparents were actually a target of a scam like this, where my "cousin" called saying he was being arrested and needed bail money and they called me and I immediately started asking questions and reached out to my cousin who is in the military and was out on training excercises at the time.
I also added parental controls to their computer a long time ago so nothing can be installed without my authorization. Never had any problems with their computer since.
people have tried to scam me by saying my laptop had a virus. i plan on deleting all my social media accounts and get a dumb phone before i retire so I don't become a victim.
We need more news programs like this.
True ! And make it more a subject of conversation with our friends . Tips & tricks
My friend's husband just got scammed out of $15,000.00. His grandson's voice calling about an accident he was in (he's 16), please don't tell mom and dad but I'm in jail, hit a pregnant woman who is in hospital and might lose her baby. Money was for jail in the town he lives in (another state from Grandpa). Personally, I think Alexa gets the voice and the knowledge of the kid's age and grandpa has money. Ears are listening. Scary.
She’s is totally right, they’ve helped me recover all funds from scammers in the past too
Hang up and call back.
Always
Especially if it is "urgent".
any time someone says some form of "thats why we need YOUR money, RIGHT NOW", its a big "this is a scam" red flag. the modern rogue did a good video on phishing scams like this scam here, and they made an excellent point by mentioning one of the biggest things scammers do is create a sense of urgency or fear.
This happened to me with Citibank, but i caught on in time enough, and drove to the local Citibank while on phone with the scammer. As soon as she heard me talking to Citibank rep, she hung up. In the meantime, she had wired almost $8000 out of my account - only to be stopped by Citibank,. The representative told me to ALWAYS hang up and call back.
Why is there no mention of KitBoga
My aunt was scammed by the computer scammer's before she passed away. She unknowingly gave them full access to her computer 🖥 without knowing she was being scammed. She wouldn't say how much she paid for "repairs" that they were unable to resolve. Her computer was locked out remotely. 😐
grandparent scam- why don't they ask their 'grandkid' a unique question while on phone to prove their identity ???
That's an excellent idea.
The problem with our society is that we have a disconnect when
it comes to elders in the family. If we take the time to speak to them and warn them about the different scams and how to prevent from being victimized specially when we get a voice mail, text message or an e mail or a pop up on our computer scaring us into calling them and they have an Indian accent it should be a dead giveaway. As far as scammers that use AI and pretend to be someone else in the family a phone call to verify if it is them should not be so hard to make.
And if it was her real grandson it is shocking how easily she enables them...
I was thinking the same thing, It sounded like they were bribing a judge!
Really sad that people don't know their own grandchildren enough to recognize their phone numbers or voices. Although unfortunately most of these scammers are counting on people being senile enough that it won't matter
They Target The Disabled As Well.
THANK YOU FOR FINALLY PUBLICIZING THIS ON A MEDIUM ELDER FOLK ACTUALLY WATCH!!
This segment very much missed the mark by not talking to scam baiters.
I was scammed last summer too, it was really sad as these frauds can manipulate you at a wrong moment with the right trick, and if you give them cash and there's no wire transaction then the police can't do anything, and the sad fact is that thes scammers or others after a while (last month actually) called me again and tried to pull my leg with the same story but I knew already that some criminals called me to trick me again...not only older adults get scammed,anyone can fall into such a trap no matter how good your brain works. 😢
So important, plz keep reporting. Our local news and their consumer division often give a heads up on evening news. It would be a good idea if the morning yak yak shows also give continual warning and information on email scams
I'm a senior and we had to clean up after our mother over and over and over again and she's been scammed out of large amounts of money. I think that we recovered all of it but it took a huge amount of time to do so. I don't really know what you can do about it as she was part of a trusting generation. Phone calls were important because they were rare. In the old days, the person making the call had to pay for making the call. Today, calls are free and often automated. She'd get a huge amount of mail to scare up donations because Social Security was under assault. Many of these letters were from politicians who had the franking privilege.
I generally doubt everything. I've had secure coding training and studied security as part of my computer science degree program. Our kids are just as suspicious as I am though my wife isn't and has been scammed. Young adults just expect this stuff to happen and ignore it.
Never open questionable emails or texts. Contact the actual company directly and separately.
People do not need to have their entire family using an app and thinking they are secure. It says in the story that 95 percent of hacking is social engineering so that the only thing a family needs is to have a word that everyone knows and agrees to use whenever dealing with money, they don't need to put all their info into yet another database!
I agree. There's so many companies selling security features, apps, subscriptions, etc. An old fashioned password is better, although expecting a senior to remember it under stress could be a problem. I took over my mom's finances, so she didn't have access to her own money, but not many families have that level of trust, and some shouldn't.
@@waitaminute2015 I feel that is the cause of our societal break down in general because if you can't trust your family than who can you trust? Families need better communication and counseling if they don't trust each other but never put anyone outside the family in any position that may usurp power over a loved ones money.
The real question is how do they not realize this is a scam?
People don't realize how much of their information is out there. This is likely even more so for the elderly when certain information used to be hard to get. There are plenty of info brokers that will sell lots of information for a small fee let alone the information that is freely available. Now, if they are able to get a voice sample of a loved, one, it makes it all that much easier to trick someone.
Stewart, I'll repeat...wait until you get there. As has been said, most of the victims grew up in pre electronic age. Don't blame the victim.
@paragod333 no excuse. I did, too, but I grew with the technology.
It really comes down to how you share/manage your contacts. If you really need to pay for anything have them send you a bill or a receipt. Including your relatives. It's also important to establish a plan with your close friends and family for situations like these. Tell them if something terrible ever happens it will not be easy but you will do everything you can to help. This will help urgent situations appear naturally malicious because scammers typically are not patient.
Thank you,for reporting on this.YES,IT IS HAPPENING EVERY DAY AND ESPECIALLY TO RETIRED PEOPLE
A big one going around my area right now is cold calling seniors and getting them to give debit card numbers, expiration dates and the three-digit code and just Milling through their accounts on cash app once you link the info they gave you to the account you have set up.. if you get one of these calls demanding money from a family member even though it sounds ridiculous ask them a question only you and them or the family would know to verify. I do not care if you call and claim you're my son needing money I'm going to verify it
Asking a question only a person within the family would know is a great tip. 👍🏽
@@_HMCB_ I work in the security field so I overthink a lot of things
I’d tell my grandson to go take a 6 hour defensive driving course and don’t call here again lol
Hahaha 😂
A thirty year prison sentence for this kind of scam would stop most of it.
Way more than 30. I think 50.
Yes, but very few of these scammers are in the US. It's very lucrative and has almost no repercussions. There are easy fixes for this on the tech side, but few companies bother
Thank you for this valuable information!!
I just don't understand the thought process of senior citizens. They've spent their whole lives cutting 25 cent coupons for groceries out of the Sunday paper, looking for senior discounts and early bird specials at buisinesses and keeping the thermostat at a barely tolerable level winter or summer. But here comes a scam artist, demanding thousands of dollars and they fork it right over. Just doesn't make sense to me.
Good point!!
We're not all gullible, I can assure you.
Milford, you might understand the thought process better when you become a senior. Don't blame the victim. Very cruel and thoughtless of you.
That's WHY they HAVE the thousands to give!
They target people who have some sort of mental weakness whether its being senile or otherwise. I saw one where they targeted therapists knowing they'd get high strung and anxious if their license was threatened
Hope that scambaiters (Pierogi; Jim Browning; Trilogy; IRLRosie; Modder Paul Scambaits; others) are ready to challenge the scammers.
We now live in a highly technological society now. Unfortunately our more senior citizens are not up to speed with it and are being taken advantage of which i think is DISGUSTING!!! Talk to your elderly parent or relatives about online transactions and solicitations often. AARP has some great tips for seniors about scams and how to avoid them.
losing money is like a death in the family? I'm glad I'm not in her family.
And especially for $9,000?( which is alot of money to me but not like a death) She made it sound like hundreds of thousands of dollars 😂
@@Naturefan354 I feel more badly that she was concerned for her grandson for a few hours. Than for the $9,000 she lost. At her age, the kind of worry the caller put her through could have done her in.
Grandparents should be well informed of not to accept any phone calls, instead should call their immediate relatives to verify if someone asking money on the spot, never answer the phone, .
This scam run around Japan for a very long time and I think it’s a copy of what we used to have to deal with or in actuality have to continue to deal with. It’s sad that it’s being used in the United States and other countries when it was so devastating here.
I can’t believe she fell for it
unbelieveble...Those scammers are the lowest of the lowest 😠😡😡
My friend is retired and she has Alzheimer’s. She is about to lose her home because of these jerks I wish I could do something for her but I’m on disability and I have nothing the banking industry and the computer industry. Need to do a better job.
Google government agency for internet crime reporting. Then call and say you need help doing a report by phone due to your disability. By law they're required to help.
Imagine getting a call from family from their actual number, but I it's a scammer that used a "wolf in sheep's clothing" phone cloning device along with the A.I. technology voice program like this....
Thank you.
This is about to get so much worse
Don't answer phone calls from numbers you don't recognize. Simple.
“We were surprised to learn the group that loses the most money to scammers is seniors” 🤣😂
IKR?
Yeah. What a ridiculous statement. Elderly always target #1 for fraudsters.
@G Atkins it’s an unfortunate truth I’ve had to grow up with
Ms Mohahan with her education should have done one simple step, call her grandson to verify instead of forking out nine grand.
Don’t trust any pop ups, emails from suspicious persons, and other unidentified friend’s request or saying hi popping up on FB. Chances are they are catfishing from scammers from India or Nigeria. But could be from anywhere in the world
This is why I tell my mom don't answer any phone calls if you don't recognize the number, don't click any links you get on texts and don't open the door for anyone
I got that Geek Squad phishing email. It looked pretty real. I fell for it for a split second, but when I looked carefully, I saw it had punctuation and capitalization errors, so I knew it was fraudulent.
Same here!
Me too
Some of our most vulnerable... Horrible
This just solidified why I’m gonna get a bachelors and then on in cybersecurity.
I'm still gonna scam you😅
The seniors in my family would be like, "Guess you going to jail 😅 I am not giving up my money
My parents fall for this stupid stuff all the time.
I recently was scammed by an Apple Support scammer. I wanted to get my apple watch repaired so I Googled Apple Support and the first link was to the Apple Scammer. I guess I am lucky because I caught it before it went too far but I still lost almost 300.
I feel so sympathy to the elderly that been scam..me too is the victim of the scam and the hackers..tis has to stop immediately..pls stop tis scammer and hackers..its our life earn saving with our hard sweat😢😢😢😢😢
I get many of these scam calls everyday. If I dont regonize a number I do not answer, some of these scams have been around for while. I have fallen for fake websites, but did not lose money
What if it really is your grand kids who are scamming you lol.
Scammers target dummies
Some of these scams were kind of obvious - like your bank probably tells you repeatedly that they will NEVER tell you to make a transfer online or give your account numbers online, etc. But in other cases - like the one where the grandmother got a call from her 'grandson,' I think that manipulates the fact that with older people... if you just throw them into a situation they tend to react, not stop and analyze. I've noticed that elderly relatives have this kind of 'must do it NOW' mentality about things. They don't - for example - stop and think, 'Are we in a hurry? Does this have to be done NOW, before we leave the house to catch a plane? Or can it just as easily be done after we get to our destination?' If they get it into their heads - or someone puts it into their heads - that 'this has to be done; it's important,' I've noticed they will want to act now and can't really think about other options or other things they might do another way. It might be to do with fear of forgetting if they don't do it now. Not sure. Just something I've noticed.
Also, many older people have learned to trust 'authorities.' When you are young, you literally 'can't see why I should...' because you have little life experience: I don't see why I shouldn't sleep with a guy I just met, smoke cigarettes sometimes, hang out with losers, play music that's shattering my eardrums, spend all my money on parties for my friends...,' etc. 'I don't see why I should save money every month, eat more vegetables, not spend so much time on social media, meet my friends in person, work harder on getting good grades in high school,' etc. As you get older, you not only learn from your mistakes, you also come to realize that people in authority generally are there because they have information you don't have: your teacher, the policeman directing traffic, the person boarding your plane, the guy putting stock on the shelves at the supermarket - people doing jobs every day probably know much more about their 'world' than people who come to use their services. You come to realize, 'If I ask someone trained, someone who has done a job for years, someone with years of education in some field, that person's information can be trusted. Why should I go and get a degree in architecture instead of trusting the guy who says he's an architect?' And so as you get MORE experienced in life, the more YOU know about YOUR field (science, nursing, accounting - some of these people are educated and experienced professionals), the more you trust OTHER PEOPLE who identify as having a similar level of experience, education and expertise.
As a trained, experienced and confident professional in MY field, I think I'm much more likely to trust someone who is identified as my peer in ANOTHER field ('I'm a lawyer; I'm an investment banker, I'm a professional trainer,' etc.).
I think young people are less likely to be scammed in PART because young people know so little about the world that they haven't quite worked out that there are people who have years and decades of experience, a high level of education, and professional training and KNOW WHAT THEY ARE DOING. Their word can generally be trusted. A lot of young people have to learn by experience. Their default mode is, 'Why should I believe this ticket agent at the airport when she tells me that the flight finished boarding and I can't get on it when I can see the plane is still outside the window?' They don't know enough about boarding flights to realize that the boarding agent knows that flights stop boarding even tens of minutes before they take off. Instead, they assume the person is lying, incompetent, deliberately profiling them because of race or age or their tattoos or something (like airlines are in the business of deliberately losing customers?). Young people are dumb about a lot of things and question things or revolt against things out of ignorance of how the world works - but it might also mean that they don't simply accept it when 'this authority is telling me how things are right now.' They might question authority out of ignorance of how the world works, causing all kinds of annoyance and problems, but they might also catch a scam because of the questioning.
But the older you are, the more expert you are in some field, the more you assume that someone identifying as an expert (in computers, law, finances, etc.) is as competent and trustworthy as you are, that if you know your field extremely well and would give good information in that field, then so would your lawyer, banker, doctor, child's teacher, etc. So you trust the 'lawyer' who tells you it's urgent to send some cash and help your grandchild. Emotional manipulation, rushing the person into action, AND pretending to be an authority who can be trusted. Perfect combination to scam older people - or any trusting person. And most people are honest, and therefore assume honesty on other people's part.
I think that young people - if they had large sums of money to be scammed out of - would not be scammed by someone saying, 'This is grandma and I'm in an accident and need you to bring me cash.' But they would be MUCH more likely to be scammed by someone saying, 'Yo, Dude, it's Brandon, and I like got in a car accident and you can't tell my parents, but I can like get out of it without like any points on my insurance and like without my parents knowing if you can get me like 5,000 dollars quickly.'
Bro...your comment was longer than this segment.
Evil. Its what happens when little accountability
Bathtub and window installers also scam folks with huge varying prices. Please check on this as a story.
Embezzlement is another scam, that victims loose items of value. The victims have no recourse.
Yeah. I got scammed but my bank decline two transactions & I found out about it, then had to change my account information. I got lucky but I hope to be more careful in the future. The scammer pretended to be a public figure that I looked up too. ABC Journalist David Muir. They stalked me online for over 5 months. I felt so stupid. 😢I’m still scared for anything else to happen financially that I didn’t authorize. I’m a disabled citizen. I check my account regularly which is what I’ve always done, I just had a bad feeling & when I noticed the 2 declined transactions I froze my account.
"Politely Paranoid" - exactly what every body is these days
So sad.
What I don't get is we just let this go and not take these scammers down.
There are over 190 websites that have sensitive information that can easily help the most novice scammer. Phone numbers, previous addresses, relatives and friends. Imagine scrolling through one of these sites and finding a target. Her name is Ms. Smith. You can say - "hey this is Henry. We lived down the street from you at this address. I knew your late husband Mr. Smith." It's so easy to develop a rapport. You can also probably get their bank secret question answers too. It's wayyyyyy too easy for cyber scammers.
Sick 😢
They’re gonna go to hell!!!!!!! I can’t believe people can sleep at night doing this
More old stories, and out of date TV.
Wow! 😮
We HAVE to be paranoid today. We HAVE to be tuned in about accepting calls and emails, which is a sad state of affairs.
So often I find seniors dont want any assisting them to prevent this. After a certain these aging folks need family to assist in avoiding scams. These constant scammers by phone and email is bound to be scammed
😮. Lost for words.
Weird that they focused on AI imitating a voice when no one they interviewed said they were tricked that way. She specifically said it DIDNT sound like her grandson.
How is a 3rd party AI alert system a solution? It sounds exactly like the messages that tricked them. I’m only taking fraud warnings from my actual bank
This is exactly what happened to a friend of mine's Mom...., this is REAL and share this with everyone, especially seniors.
Where are the people who should protect those vulnerable people from all kind of attacks
"There's a sucker born every minute" ..... P.T. Barnum
For those who post the recovery team, please consider it is already bad for people being scammed victims. Do you know how it feels for being a scammed victim? It would be 100 times worse for being re-victimized. Scammers are heartless and those who re-victimize scammed victims are sub-human, less than animals and will die horrible deaths. Please don't lure scammed victims to be re-victimized. Have heart and considerations for the scammed victims since their lives are already ruined. The scammed victims already are going through tough financial situations. Don't make it worse for the scammed victims which they might be driven to commit suicide.
If some unscrupulous person can mimic both the caller id and a person's voice thru AI, how could anyone avoid that scam?
When your voice is cloned and sounds like the real person calling you get a security question first. This happened to my sister in law and she started talking Polynesian and family questions. The caller can’t answer and the caller got busted. Be smart and be paranoid because of AI.
theres a lot of scammers like that in costa rica!!
ive got some screenshots of possible scammers, bank account and name..who can i send it too? id like for them to investigate and if possible stop them
My sister and I have a password for each other to avoid these kinds of scams, if ever encountered.
Any email i get from Best Buy, Amazon, etc. i ALWAYS look at senders email address. All of them have random jumbled letters and numbers.
This breaks my heart 😥 the fact that the people work hard for years to save up money in savings to be scammed out of there bank accounts is beyond evil 😔. Times may be hard but scamming people becuase you don't want to work is beyond me prayers 🙏 to everyone I pray God restores what you lost this is pure evil 🙏
Thank God I don't have thousands of dollars. The scammers must know who has the funds to pay.
The answer is to have your phone forwarded to your adult kids or simply disconnect it. If someone needs to contact you, they can do so by mail.
Seniors have tons of Dr appointments and tests that they have to use the phone for. Verifying appointments, waiting on lab results, etc. It's not realistic to expect them not to answer the phone.
Thank you to all ethical hackers for caring enough to step up and save humanity. My Heroes 😘
I was scammed by HomeAdvisor. They took my money promising that they will help me start an HVAC business, then, stopped answering the moment I made the payment. I mean literally: stoped answering 🤷🏻♂️
2020 is the year of the scammers
Where kitboga at