Been using Nayax myself too. They have a high-gain antenna you can buy to boost your signal. I had one location that was always losing service, and their high-gain antenna seems to have solved the problem. It is not magnetic, so you will actually want to drill a hole in the top of the door, then use the nut provided to screw it down in place.
I preferred the look of the older unit, I haven’t gotten one because they don’t make it anymore but now that I see this new unit installed I am way more interested in getting one.
Nice to see that the nayax is compatible with the old Royal vendor machines. My machine is working well and I am looking forward to add the nayax so I can better check if I have to refill. I only have to check if mine also has the DEX (digital exchange) plug. I never noticed that before. Greetings from Germany and thank you for the the videos. They are really helpful because you don't find any other information about these old machines
Great video Bill, really love the step by step videos you put out, feel like I am really there with you learning. Just FYI, before drilling a hole in metal you really should use a center punch, it will prevent drifting like you were having. Have a great day and look forward to the next video.
Yeah...you are right about the center punch...but I didn't have one with me. I wasn't really prepared to drill a new hole because I thought I would be able to use the existing holes.
I always use a small drill bit to start with and then enlarge it. I have a set of bits that have steps on them--as you drill, the bit gets bigger and bigger. I just keep them in my tool bag at all times. Highly recommended.
Bill, Great video! We just installed a Nayax touch CC reader and it will not work? It states cash only/ Nayax wanted me to get into programming to look for MDB section. Couldn't find what they needed, however they never stated to reboot the CC at the touch screen! I will try tomorrow to see what happens, so did you also reboot the main controller when you around to the inside of the machine (after cc reboot?) Thanks Shannon
Where do you guy shop for vending machines? what is the software you guys use for y'all vending business? i really appreciate the video, it was awesome!
Thanks for the video! I installed th Nayax VPOS on a royal 804 giii and a snack machine. On the Royal it’s reporting the card sales, but not the cash sales. Confirmed the cables are hooked up correctly. Any ideas why that would happen?
You probably have an older board on your 804 and the eprom is not able to report cash sales. I had an older Royal Merlin IV that I had to have the eprom updated before it would report cash sales. Unplug your machine and plug it back in and write down the number that comes up on the display...that is your eprom version. Call Royal and tell them your number and see if there are any eprom updates for your board.
@@HappyVending So turns out there is a sticker on my eprom with the version...(67015-9 Giii). Do you happen to know the version of the eprom you had that did not report cash sales on the Merlin IV? Also can you tell me the version of your current eprom that does report cash sales? Thanks in advance!
Hmmm...I don't know if the VPOS touch has a sim card installed. If so, I didn't install it...it came already in there. You may want to reach out to Nayax with that question.
Hey, my g3 is only dispensing out of row 5 and 11. I can hear the other rows trying to dispense but says sold out. Any ideas? Also, can I just use regular fluorescent bulbs for the door?
You need to check your space to sales settings to make sure it is programmed to dispense from other columns. Also make sure there isn't a jam in the columns that aren't dispensing. As for the bulbs, the machine uses a high output bulb with a specific high output connector. Write the number on bulb down before going out to purchase a new one.
@@Poolsrlife Hmmm...you have a g3 that takes 48" bulbs? My G3 660-9 machines take 64" bulbs....model F64 T12 high output bulbs. Most of my machines I converted to LED...which Keystone Electric makes a Sign Hero bulb that fits into the machine...but you need to rewire the lighting system and bypass the ballast.
Well, the big issue was that they needed to swap out the old reader for this one on their end. There was also a maximum authorization price that needed to be moved up to $3 because I have some 2.25 monsters in the machine. The old setting was at 2.00.
Is there an option to set prices with the nayax. For example if you pay with cash the product would be $1.00 and if you use a credit card the price would be a little higher for the Same product?
@@HappyVending is that 2 tier pricing easy to program on the vending machine? I don’t have my vending machine yet but when it does arrive thats something I want to do because I want to encourage more cash users by making the cash price cheaper than the credit card price. If that makes sense.
@@usna2009 You would set that up in the credit card reader interface. List your prices on the machine at the full price and put a sign on the machine stating that there is a .10 discount if you pay in cash.
@@HappyVending the brand that we're using is Thinkrun Model: TH-p6102wk. It is a vending machine in Japan. Is it compatible with it, if not is there a way to make it compatible?
@@PatRick-xd4rp I am located in the US and have never heard of that manufacturer...so I can't say. You would need to contact a sales rep from Nayax to confirm compatibility.
@@HappyVending hi again sir, i cant find where the dex plug in our vending, i think it doesnt have any. is there a way to find it in the board/connectors? where can i find it? also does vpos touch have QR code based payment? thanks in advance
@@PatRick-xd4rp I'm not familiar with your machine so I can't say for sure if it has a dex port. Your best bet is to find a manual for it. And VPOS doe not have QR code based mayment.
I already had the firmware on the board updated by Coinco before I put the previous Nayax reader on it. It works great with the VPOS touch and even reports cash sales. I'm not sure if Coinco still updates these boards....so you might need to buy an updated board from Royal if you wanted to do it today. Or another option is getting an aftermarket board from inone for this machine.
Hello, a machine you buy already has the device of nayax, to link it with my bank you can use some other company other than nayax and which one would be, or you can only use the manufacturer's company, thank you
Great video - I have been having trouble getting support from Nayax - I am impressed that you called them and got them on the phone! I only get problem tickets opened. Thanks for posting, this is better than any of the documentation that I could find on the Nayax site.
You're watching a video that was recorded 2 years ago. At that time, it was a requirement to wear a mask in that school. If you plan on keeping an account, or your job, follow the policies of the location you service.
Finally somebody that showed how to hook up the coin mech/validator cables. Not even the official Nayax video shows this lol thanks!
Great job Bill, very informative as always.
This is so helpful. I have 4 nayex readers that I’m installing today.
Thanks for the great and detailed tutorial!
Been using Nayax myself too. They have a high-gain antenna you can buy to boost your signal. I had one location that was always losing service, and their high-gain antenna seems to have solved the problem.
It is not magnetic, so you will actually want to drill a hole in the top of the door, then use the nut provided to screw it down in place.
Love the vpos touch I have a couple as well! Love the color I feel like it stands out and attracts the customer 😀
I preferred the look of the older unit, I haven’t gotten one because they don’t make it anymore but now that I see this new unit installed I am way more interested in getting one.
@@pikadroo Yeah we have no choice but to get this one. Hope you get one, I’ll have a video of installing one as well if that helps
Nice to see that the nayax is compatible with the old Royal vendor machines.
My machine is working well and I am looking forward to add the nayax so I can better check if I have to refill.
I only have to check if mine also has the DEX (digital exchange) plug. I never noticed that before.
Greetings from Germany and thank you for the the videos. They are really helpful because you don't find any other information about these old machines
Great video Bill, really love the step by step videos you put out, feel like I am really there with you learning. Just FYI, before drilling a hole in metal you really should use a center punch, it will prevent drifting like you were having. Have a great day and look forward to the next video.
Yeah...you are right about the center punch...but I didn't have one with me. I wasn't really prepared to drill a new hole because I thought I would be able to use the existing holes.
I always use a small drill bit to start with and then enlarge it. I have a set of bits that have steps on them--as you drill, the bit gets bigger and bigger. I just keep them in my tool bag at all times. Highly recommended.
What’s a center punch look like? I will need to change out my Nayax with a VPOS as well.
It's nice to hear from you ♡♡♡
Hi sir I am the one operator assymble nayax in the Philippines..great job
Try placing the antenna inside at the top horizontal behind the plastic display.
Love Luke’s cameo
Did you see the dance cameo at the end?
Great video
Super helpful. Was the issue with the initial vending just reception? Or did the agent need to change settings with you ?
Nayax needs to do the final onboarding after the unit is hooked up.
Bill, Great video! We just installed a Nayax touch CC reader and it will not work? It states cash only/ Nayax wanted me to get into programming to look for MDB section. Couldn't find what they needed, however they never stated to reboot the CC at the touch screen! I will try tomorrow to see what happens, so did you also reboot the main controller when you around to the inside of the machine (after cc reboot?) Thanks Shannon
You can reboot the reader just by unplugging your machine for a few minutes then plugging it back in. Good luck!
excellent video, I only have one question: does the SIM card come in the box or is it purchased from a bank?
The SIM card comes with the unit.
Lets go!!! First comment on here 😎 !! Glad you got the credit card reader on !!!
LMAO!!!! Did I just watch a tutorial of a guy calling tech support for the tutorial lol
Actually, you need to call Nayax after you install the reader so that they can activate it.
How would I link my bank account to the card reader?
great tutorial... thanks! I couldnt get ahold of Nayax . Your video really helped.
You're welcome...glad I could help!
Where do you guy shop for vending machines? what is the software you guys use for y'all vending business? i really appreciate the video, it was awesome!
I found most of our machines on Craig's list. One I found on ebay. I just use a simple spreadsheet to keep track of expenses and income.
Thanks for the video! I installed th Nayax VPOS on a royal 804 giii and a snack machine. On the Royal it’s reporting the card sales, but not the cash sales. Confirmed the cables are hooked up correctly. Any ideas why that would happen?
You probably have an older board on your 804 and the eprom is not able to report cash sales. I had an older Royal Merlin IV that I had to have the eprom updated before it would report cash sales. Unplug your machine and plug it back in and write down the number that comes up on the display...that is your eprom version. Call Royal and tell them your number and see if there are any eprom updates for your board.
@@HappyVending Thank you!
@@HappyVending So turns out there is a sticker on my eprom with the version...(67015-9 Giii). Do you happen to know the version of the eprom you had that did not report cash sales on the Merlin IV? Also can you tell me the version of your current eprom that does report cash sales? Thanks in advance!
Bill , thanks of this video. Can you advise if the Nayax also needs a SIM card installed to get the 4G service ?
Hmmm...I don't know if the VPOS touch has a sim card installed. If so, I didn't install it...it came already in there. You may want to reach out to Nayax with that question.
@@HappyVending thanks much for the reply , I will follow up with Nayax
Great video Bill. How well do these readers work on a machine that is outdoors? Thank you. :-)
None of my machines are outdoors, but according to Nayax they are weather resistant and designed to be run outdoors.
@@HappyVending thanks Bill I appreciate the info
do they work in carwashes in north America? I read carwash systems in north America use 24 ac volt systems and nayax uses 24 DC volt systems?
Hi I've got a question to ask can you fit cans and bottle's in a snaks vending machine
You typically don't put drinks in a snack machine..unless it's a combo unit
Hey, my g3 is only dispensing out of row 5 and 11. I can hear the other rows trying to dispense but says sold out. Any ideas? Also, can I just use regular fluorescent bulbs for the door?
You need to check your space to sales settings to make sure it is programmed to dispense from other columns. Also make sure there isn't a jam in the columns that aren't dispensing. As for the bulbs, the machine uses a high output bulb with a specific high output connector. Write the number on bulb down before going out to purchase a new one.
@@HappyVending yeah I just purchased it, didn’t have the bulbs I measure them and they are 48” that’s all I know as of now.
@@Poolsrlife Hmmm...you have a g3 that takes 48" bulbs? My G3 660-9 machines take 64" bulbs....model F64 T12 high output bulbs. Most of my machines I converted to LED...which Keystone Electric makes a Sign Hero bulb that fits into the machine...but you need to rewire the lighting system and bypass the ballast.
I have problem with cancelling transactions after installation. Did NAYAX only suggest you to move the antenna ?
Well, the big issue was that they needed to swap out the old reader for this one on their end. There was also a maximum authorization price that needed to be moved up to $3 because I have some 2.25 monsters in the machine. The old setting was at 2.00.
How do you find out your MDB codes on this type of machine? Is it the same process for a Dixie Narcos?
I'm not sure what you mean by finding out MDB codes. There really aren't any codes to find out.
What are the charges for using a card reading besides the bank percentage? Thanks billyboy.
A monthly service fee per unit from your provider and the cost of the equipment. Check out this video: czcams.com/video/8AAjNrMf1nQ/video.html
Is there an option to set prices with the nayax. For example if you pay with cash the product would be $1.00 and if you use a credit card the price would be a little higher for the Same product?
Yes...it's called 2-tier pricing. Watch this video: czcams.com/video/wI7mWKz3wIQ/video.html
@@HappyVending thank you
Hey Bill, my nayax says "cash only" and I plugged it as shown in the video, what should I do?
Did you call Nayax to activate it? If not, do that.
@@HappyVending hi Bill, I got it up and running. Just had to press some setup buttons. Thanks!
@@gibsmusic8386 Late question. What setup buttons did you do? I'm having the same issue.
I have the same cash only error... boy there always growing pains lol...how many machines do u have total?
You have to have the reader activated by Nayax after you install it. We have 5 soda machines and 2 snack machines.
Can you have a different price for the same product for cash and credit card?
Yes. It's called 2 tier pricing.
@@HappyVending is that 2 tier pricing easy to program on the vending machine? I don’t have my vending machine yet but when it does arrive thats something I want to do because I want to encourage more cash users by making the cash price cheaper than the credit card price. If that makes sense.
@@usna2009 You would set that up in the credit card reader interface. List your prices on the machine at the full price and put a sign on the machine stating that there is a .10 discount if you pay in cash.
Thanks for this video. How much it cost ?
around 325
Hey Bill… is the customer service here in the US or is it overseas?
They probably have customer service reps for different parts of the globe.
Hi sir! Is it compatible in any vending machines? We're using can/petbottle vending machine with coin and cash payment only.
It should work on most machines that are MDB compliant.
@@HappyVending the brand that we're using is Thinkrun Model: TH-p6102wk. It is a vending machine in Japan. Is it compatible with it, if not is there a way to make it compatible?
@@PatRick-xd4rp I am located in the US and have never heard of that manufacturer...so I can't say. You would need to contact a sales rep from Nayax to confirm compatibility.
@@HappyVending hi again sir, i cant find where the dex plug in our vending, i think it doesnt have any. is there a way to find it in the board/connectors? where can i find it? also does vpos touch have QR code based payment? thanks in advance
@@PatRick-xd4rp I'm not familiar with your machine so I can't say for sure if it has a dex port. Your best bet is to find a manual for it. And VPOS doe not have QR code based mayment.
This may not work with that standard board that goes in that vendor you may have to have the board upgraded
I already had the firmware on the board updated by Coinco before I put the previous Nayax reader on it. It works great with the VPOS touch and even reports cash sales. I'm not sure if Coinco still updates these boards....so you might need to buy an updated board from Royal if you wanted to do it today. Or another option is getting an aftermarket board from inone for this machine.
I hear your brother thank you for the input
Do you need a special bank account for those credit card readers?
No...any checking account will do.
@@HappyVending Thanks!
Hello, a machine you buy already has the device of nayax, to link it with my bank you can use some other company other than nayax and which one would be, or you can only use the manufacturer's company, thank you
Help my nayax says Unit not active? Why? 😢
Was it ever active? Does it have signal? Can you see it in the app?
It’s probably in a bad spot if reception is bad
You have to dress up as the Fonz and do a video, it would get mega views
I Didnt know AthleanX worked at a school too!
I'll take that as a compliment.
Do you know how metal in your eye gets taken out? They drill it out. 😳 True story. 😂
And can you change the voice language to Spanish?
Finally, can they be installed in vending machines in the country of El Salvador?
Yes, it can do Spanish and many other languages. It is a worldwide company, so I'm sure they can used in El Salvador.
That sucks that they make you drill new holes. There should be a standard so all card readers fit.
The newer machines usually have an extra cutout for credit card readers so it's not usually an issue.
How do you link it to the bank account?
You do all that with Nayax when you set up your account.
The problem is, that the card reader is 5.5 feet off the ground when most students aren't 6 feet tall.
@@dammitbobby283 I'm shorter than most of the students and I can still reach it. This is a high school.
16:10
If you ever need to drill a large diameter hole in sheet metal like that again, get yourself a good "step bit". You'll thank me later.
Great video - I have been having trouble getting support from Nayax - I am impressed that you called them and got them on the phone! I only get problem tickets opened. Thanks for posting, this is better than any of the documentation that I could find on the Nayax site.
It's been harder to get through to support lately. I often have to email them to open tickets and wait for them to call me back.
Nice mask. Staying safe I see
You're watching a video that was recorded 2 years ago. At that time, it was a requirement to wear a mask in that school. If you plan on keeping an account, or your job, follow the policies of the location you service.
Please provide the customer support that you called Nayax. It looks they answered fast to you. Thank you
I just called the normal number and waited on hold...but this was awhile ago so I know wait times are longer now. (410) 666-3800 (US)