Families' bank accounts drained by mysterious withdrawals | ABC7 Chicago
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- čas přidán 13. 05. 2022
- Three Oak Park families all say they experienced the same fraud when Vollen Medical Company withdrew money from their bank accounts. Full story: abc7chicago.com/vollen-medica...
Laws need to go in effect to make banks accountable. This is ridiculous.
FDIC, only insures up to a certain $$ amount though.
The FDIC insures up to $250,000.
why would the law makers make laws against themselves?
Anyone using the name " Ms Dixie" as a professional contact is highly dubious.
@@chuckyyes exactly
I can't believe Chase did nothing until cornered. Pull your money out of there!
Believe it.
Chase has a Long history of sketchy transactions.
My exgf had a $47,000 charge on a credit card and it took a letter from the state attorney General and nearly a year to get it corrected. They never did go after the person that drove away in a brand new car charged to her card!
I will NEVER deal with those pricks.
They're one of the largest criminal organizations on the planet. I find it easy to believe.
I can totally believe it. Wall Street banks have never been a bastion of consumer ethics.
Yes i have stopped 95% of my dealings with chase and wells fargo..moved all cash and income to a credit union..
I don’t understand how the bank has no responsibility here.
Well when they get in trouble they just get bailed out and its all good to keep going along with the same bad practices they have always had. No incentive to improve if you can't ever die.
Chase bank is one of the worst banks that you can get when it comes to fraud they need to be investigated for their own fraud against their customers because so many times they tell their customers that they put in a claim for their fraud case and you call in 15 to 20 times to check on it they say just wait ma’am and be patient we will contact you when your claim has processed. Several weeks go by and speaking to a manager I was informed that my claim was never processed and that they cannot help me with the fraud because it’s past the deadline even though I spoke with over 20 different associates in the fraud department who assured me that my claim was being processed and that I had nothing to worry about. All to get completely screwed by Chase bank the worst bank in America besides the one that stole Wendy Williams money
The fact that the "Operations Manager" is using a Gmail account, plus not having a physical location to conduct their services tells me this is a company setup solely for scamming. The IL Attorney General needs to get involved.
Yes and there is a way to find out what other businesses are registered at that address.
Also. The grammar and improper use of vocabulary, scare tactics used: this is a scammer from another country.
This is an international matter, not a state matter.
All that and her English sucked - all red flags.
@@3_up_moon which means we are screwed, As you can see these scammers are only increasing not decreasing, and why Americans have started taking matters into the own hands to catch these people and he can expose them. If I haven’t stated here trilogy media and scammer payback have managed to shut down call centers in India. Time ti send the scammers packing, literally. But what you can do in the meantime is on every post that you know for a fact a scam we need to start reporting them. We need to report them to Facebook and we need to report them to the admin who is running the group eventually somebody will tire above notifications and do something about it.
There is a reason why they want you to click on their scam ad. There is a reason why they want your email, there is a reason why they want your cell phone, there’s a reason why they want to know what your favorite color is or your cats name is. There’s a reason why they want to know what state you’re in. But the first and foremost reason is they wanna know if you’re 65 or older because you are much more gullible to all of their scams. On a bad day scammers make 20 million.
My daughter had issues with Chase Bank a few years ago, once she straightened it out she withdrew all of her money and closed her accounts. She now banks with the credit union at her job.
Did anyone else find it interesting that Miss Dixie does not have the command of English you would expect from a native speaker? My guess that this is an overseas scam.
Yes! Quite a few spelling errors...a big red flag.
I noticed that too.
And to think Biden is giving handouts to illegals. Pfft
or immigrants we have letting into this countyy
What are you talking about, Ms. Dixie sounds like a good sweet Ol' Chrisitian southern woman who has the best interest of her establishment at heart. That rebuke, I felt that....
/s
This is ridiculous. Just because someone unknown has your routing and account number shouldn't be given the right to withdraw funds from your account without a written/signed authorization.
Bank negligent!! Bank must pay out to victims asap!!
Those numbers are on personal checks. I wonder if their info is being sold.
@@Damon-qt3fw the banks need to put more safeguards in place
The system rewards criminals and makes it easy for them to steal but makes it IMPOSSIBLE for you to get back into the account/ accessing your account. Mind boggling
Especially for these large amounts. These appear to be structured to just below $10k. Go to your local branch and try to withdraw an amount like that. They'll try to tell you that it has to be a cashier's check.
As a past victim of identity theft similar to this (though not involving a lot of money) I can give everyone some free and valuable advice on how to drastically reduce if not eliminate your chances of having your checking account wiped out by scammers and fraudsters. Some of this advice may be controversial and unpopular with many but I speak from the heart and with experience from hard lessons learned.
1) ALWAYS use a credit card for ANY AND ALL purchases except of course where businesses accept cash only or you want to get a small amount of cash back fee-free off of your debit card from an ATM debit purchase. NEVER use your ATM/debit card for regular "non-PIN" based purchases. Yes, I know that this will be unpopular with those from the "Dave Ramsey Cult" but if you're offended by this advice, that's too bad. If your credit card gets stolen or skimmed, the resolution and recovery process is simple and in some cases very rapid. Try getting this resolution on a debit card being stolen or skimmed. Good luck with that!! I've been there unfortunately and trust Me it is no place you want to be.
2) In your checking account keep only the amount of money that you will need to write checks and pay bills within a few days at most. If you have funds that you need to hold onto for longer than a few days for expenses such as car payments, rent, mortgage, etc... I would strongly suggest moving those funds to a savings account within the same bank where your checking account is located. That way when the time comes for you to tap those funds to pay such obligations, you can instantly move them back to your checking account to pay your bills. This strategy does two things. First, since savings funds are (in most cases) not tied to the debit card purchase access, it prevents your checking accounts from being wiped out in the event of someone stealing or skimming your debit card as those purchase attempts would obviously be declined for insufficient funds. Second, your bank will in most cases alert you quicker because of attempted misuse based on the fore-mentioned reasons allowing you to have your card shut down quicker and reducing the amount of fraud recovery if necessary.
3) NEVER EVER sign up for overdraft protection using your savings account as a checking overdraft source. No matter how much your bank or credit union "sweet talks" you into taking this protection...DO NOT DO IT. It's your responsibility to add and subtract your checking account balances and reconcile your statements properly.
I hope this basic information helps many of you avoid being scammed, skimmed, and/or even worse, becoming a victim of identity theft. As a legal disclaimer, I am NOT in law enforcement and I am not a financial adviser. I simply speak from experience of being where these unfortunate victims in this news clip have been though thankfully not having suffered financially as harsh as they did. Remember, Identity theft is unfortunately the only crime where the victim and not the perpetrator is guilty until proven innocent. PLEASE protect yourselves, your loved ones, your credit, and your reputation.
Be safe, be vigilant, and be informed. Thank You.
Great advice!
Thank you for posting this and explaining how to avoid what you (and these victims) went through.
In the past I’ve had credit card numbers stolen and debit card numbers stolen. I got harassed by my credit card. Had to prove it wasn’t my purchases. My bank where I have my debit card, just wiped those false charges off of my account. I didn’t have to do a thing. Please don’t give people bad advice. It all depends on your bank and what bank holds your credit card as well.
Your #2 advice is spot on though 👍🏻
@@heathermetz3974
All banks are different in how they handle the situation if your debit or credit card is stolen. They both offer fraud protection but some banks make you jump thru hoops to get it resolved. I’ve had the opposite experience. Getting the false charges off my credit card was a pain in the neck, but the debit card… I called my bank, told them of the false charges and they said, we credited back to your account the money. Easy peasy.
Great advice,I have lived by these rules all my life never had any problems in over fifty years. Remember checks are like postcards anybody can read them.
Watch out for Chase. I keep hearing stories of how they pretty much say we can’t help you until a news team come out with a investigative story about an individual case.
Navy Federal#1
I just closed my accounts
Chase and Capital one are horrible
@@niyab5649 Bank of America has horrible customer service
routing and account numbers are on every single check you write! Anyone who you paid with a check can have that information if they want to.
State AG and Federal AG should investigate and prosecute these criminal cases.
I understand why you would think that, it makes perfect sense, however I worked at a company that provided credit card services to small businesses. My job was to look for fraud committed by new businesses that were created with the only intention of stealing credit cards. We would shut down these merchants immediately but it would have been stupid and wasteful on our part to sue them if they only stole a couple hundred thousand. I thought that was crazy and dishonorable policy and it took me a long time to understand why these policies were the right choice.
They are too slow when it comes to doing the right thing for low level citizens. They are always saying their hands are tied or they don't have enough evidence.
@@donaldlee6760 because it would cost you too much to fight it. How lame.
The AG wont get involved with just a few victims.
@@Daniel456324 I'm sure there are more. It's also quite possible there are victims in other states.
Of course CHASE would be the one to not wanna refund the FRAUDULENT ACTIVITIES! That’s why I left them.. They are way to greedy!
I heard a lot of bad stories about Chase over the years definitely won't do business with them.
@@jasoncarr5379 please don’t. They are literally the worst bank..
Game over!
Look at their history. During WWII chase closed the accounts of all Jewish people and kept their money
@@jasoncarr5379 👍👍👍🤝🤝🤝👏👏👏
Banks need to stop fraud. It should not be easy to set up ACH. There needs to be allowed amounts, dates, and the account owner must approve it.
Exactly the bank can't stop it? BS they won't.
yes they know that they don't care
My bank is lile that. I have to call in pin verified and do 3 steps of security from questions, password, etc and still have to docusign and do a bunch of other stuff. To go into a branch and do it I would still need pin, photo i.d. etc. Some banks aren't great about security but others are. The issue is these stupid scammers are sending out mass texts, calls and emails. Some are actually pretty convincing. Then people are calling in thinking its their bank or clicking links and trying to log in to their accounts and there goes your info. Bank routing numbers are posted publicly so all they need to do is trick you into giving them your account number and they can start doing damage
Maybe the banks are in on the fraud withdrawals.
like the "yes" or "no" texts they send. they just dont care
so u gotta call the NEWS & Get on TV telling ur Private Business in order for the Bank to refund you?
What would you have done?? If you was listening Chase wasn't returning their money until they contacted IT
I do not believe their checks were stolen... I believe it has something to do with someone working in those banks that has some sort of connections with that company...
Likely, yes. You're smart!
I would immediately look into the bank's employees and their relationship with that ghost medical office.
Also, never use Bank of America... another set of criminally-inclined shady employees.
Local Credit Unions are more secure and personal than national banks.
True! They always text you if they notice a suspicious withdrawal then tell you to call them.
Yes, generally speaking credit unions may be more ethical for the most part, but speaking from personal experience, a credit union has lied and cheated me out of money before.
The email address alone is a sure sign that these are scammers. How does a reputable medical centre use a Gmail email address. I really hope these scammers are found and brought to book.
These scammers be in foreign countries and then bank knows it scam and refuse to rem mburse ur funds
Yeah. I noticed that too. Also, that letter doesn't sound very professional at all. Wouldn't be surprised if there was some Medicare fraud going on as well, especially for durable equipment or something. They could operate under multiple names.That is Chicago, but this kind of stuff is common in Florida.
Thank you! The email alone should tell you it’s scammers!
There were spelling errors also. Another red flag.
Even if they were here nothing would happen to them because the doj isn't looking for criminals, especially the ones who commit crimes against this country.
Any reason the proper government agencies are not investigating this "company" IMMEDIATELY????!!!! And charging them with criminal acts???!!!
Cops will only investigate scenarios where they can show up guns blazing. White collar crime is unofficially legal in thr USA.
It probably is the govt
No accountability, that's why. Many government agencies are completely useless.
The Biden agencies have their focus on parents complaining at school boards.
As someone who was an American consumer debt collector for 30 years, I can tell you that you can't just permanently lose money from your bank account without your express authorization. In other words, consumers who get upset over phony transactions like these are just Ignorant about Fed Consumer Laws. If you didn't authorize a transaction and if you know the Fed Consumer Laws, then there is NO Way that you can not get your money back. Lots of excitement for nothing !!!
Such scumbags. Chase: Sorry, nothing we can do for you. ABCNEWS: A customer has a problem. Chase: Money is already on his way, sorry that there may have been a problem in getting him his refund.
If this happened to me I'd withdraw all my money Close the account and find a different bank
Everybody else, sorry there's nothing we can do you're going to have to take them to court
this is why I don't trust banks
Usaa is the same way, they act like they are helping but they’re really just ripping you off.
@@RICKEYDD yeah but if you home got on fire you loose your money and if someone get in to your house tho we can’t trust nothing now that’s a sad reality
Oh, they could put an end to this right now. For one, they could trace the "Vollen Medical Center" email account to an IPS address and narrow down the person. There's also "digital forensics" galore to trace.
Well, it could be that every time you call customer service in the bank, is in another country outside the United State. They have all our information
Always in amounts less than $10K. Flying under the radar. So they should have staked out Vollen to see who picked up mail. This is clear fraud.
It looks as if when News agencies get involved the banks work in your favor. Great job
This makes me want to take all my money out of the bank. Fortunately I've got a credit union and they're awesome they would NEVER authorize a transaction that big without my approval. Someone got ahold of my card info and did a transaction of 0.20¢ (I'm guessing they were checking to see if the card worked) my bank immediately flagged it and called and texted me letting me know that there was suspicious activity on my card. Moral of the story: get you a credit union!
Credit unions are safer then banks.
I had a fraudulent charge on my credit union checking account, they were not as helpful as you would expect (not much better than the bank).
My credit union has fraud alerts sends me texts if unusual activity is happening and shuts my account till i speak or acknowledge it is ok. Went to an atm out of my normal area and it shut it down till i confirmed and account reactivated in five minutes. Better safe than sorry.
@@CorinnaD hi Corinna from corina 😊
Don't ever take security for granted! you should keep the majority of your money in a savings account then only transfer what you need to use in the checking lock your debit card when not in use as it's usually tied directly to the actual account itself so that will prevent any unauthorized transactions. Use a CC that you pay off in full for regular payments as well to protect yourself!
Notice the amounts were under the mandatory money transfer reporting limit of 10,000.00. Notice Ms Dixie has horrid grammar, as well. Vollen apparently criminals, since they are carefully avoiding reporting requirements!
Good catch, I didn’t realize that.
Noticed the grammar also, yet forgot about that $$$ reporting limit…wow, good catch! 🙌🏽
They use ach to bypass card limits as well.
theyre probably overseas
Its amazing some ghost company can get away with this. No on can even track or trace them yet they can cart off with all of your money for services NOT rendered.
What amazes me is that there are people with that much money in a checking account.
It sucks to receive a a message from a bank telling you that your account balance is -$10,999. Happened to me when I was banking with a popular P*C BANK, I immediately went to the bank to get things straight. I was only using my checking account to pay a $400 mortgage, it took them 1 whole year to investigate the incident of a fraudulent $10,000 charge. In the mean time I used USPS money orders to pay my bills and have never had any troubles after that. No more checking accounts for me for that reason.
To all three of you families 1) stop using your cell phones for banking, close out bank accounts and open only a well established credit union.
Cell phone are not safe for online banking...FACT
How does one know it’s not actually the bank who would have all of your details this needs to be investigated
because they can hack emails or past data and then check on transaction history the point is you always want to be insanely paranoid 2FA utilizing authy not your phone number because that can be hacked with sim swap attacks use different emails for each bank account!
CHASE HAS BEEN DOING THIS FOR YEARS...THIEVES...THANK YOU ABC
We had a local doctor sending out fraudulent statements. My Mother was charged for office visits and procedures I knew she hadn’t received.
Yes, trust no one ALWAYS ask for receipts for everything. I remember a woman telling me she had been charged for a vasectomy on her statement. 🤦♂️ people are desperate and crooked
Prosecutors need to go after Vollen Medical Center for the scam.
It may not be a legit company.
@@shawnalLovesJesus So? That is more reason to go after.
The problem is when you notify the bank as the authorized owner of the account that you have not given permission or canceled pervious authorization they do nothing.
It should be law, that banks must pay to customer their money being stolen. The bank grossly negligent, too. Also, you have to ruling out banks employees in that situation...
The phrasing used in the letter from "Ms Dixie" is suspicious.
Wondering how Vollen can claim they only bill for services rendered, when it would appear they have no facility, staff, nor definition of the services they supposedly render.
Ms. Dixie's grammar was wrong, so we know it's not legitimate.
It must have been a fake name like Jane Doe.
@@lql1094 Yeah, by now you'd think they'd at least get a native English speaker to write their text for them. It's so painfully obvious. "Ms Dixie"?? Seriously?
One thing for sure is if I were with Chase Bank I'd leave them now.
Ummmm the email address is using a gmail address, huge red flag this is not a legitimate business.
The bank needs to refund. This is a banking issue
Did you even watch the video?
@@r44bb98 yes and I still agree the bank needs to refund anyone caught in a scam
From the poorly written letter, it seems this was done by some Indian scammers. Also, a person or company can't sue for defamation when the facts were reported.
Idk about that...remember the world is currently watching a defamation case between Johnny Depp and Amber Heard and one claims they "accurately reported facts" about abuse perpetrated upon them and the other claims it's a lie that defamed their business reputation. So, the company could indeed sue but they would be stupid to do so because they would be required to reveal to the court information that would prove their illegitimacy, and result in the defamation case being thrown out and the company possibly facing prosecution for fraud.
Let's not point to only "Indian" culture- the Chinese have just as horrible diction in their language. Suffice to say they were "foreign" because of the poor diction of the English language.
@@winewoman224 And let's not forget the scammers from South Africa (whose diction is just as bad). A few years ago, some friends visited there and during a tour (with other tourists) they were driven thru an expensive community of mansions. When they asked the tour guide where they were, he replied that these were homes of online scammers. He said it very casually...like it was nothing. He said it's like a 9 to 5 job to them and because they are scamming people in other parts of the world (rather than in their own city) they are almost impossible to catch.
@@winewoman224 Or local, sounds like Ebonics.
@@cddjny No, it does not sound like Ebonics !!!! Some folks should just be quiet, and not show their ignorance.
I certainly hope they all got fully reimbursed. And they need to have detectives sitting at that address waiting for those criminals to show up and arrest them.
Chase bank did not want to return that guy's stolen money until the i-team got involved, I mean chased the bank to do the right thing. Nice work i-team.
Both Chase and TD bank seem to have this "issue" more than most other banks. I checked the Amazon "fraud" debit scam and sure enough, my withdrawal from TD of 500 was exactly this scam. I not only don't buy off Amazon, I dont' buy off ANY online with my cash accounts. I have an unrelated 1,000 limit credit card for that. TD after three months refunded, but won't "close" the invest. so technically the bank could reach in and grab the 500 back any time they changed their mind. It's been my bank for over 40 years, not a single issue ever. thanks.
When you do a lot of online shopping using either your debit or credit card, you may become a victim of fraud.
Conclusion. Take your money out of the banks before u get ripped off
The theives are enabled by the failure of banks to delay unusual transaction.
Chase bank.would of hung their customer out to dry if it wasn't for the eye team getting involved
Facts they the worst
Bank should have sent them a security warning. People need to use credit unions.
In my city, mailboxes are being raided at an alarming rate. Thieves go through the mail, pick out the checks, use a formula to wipe off the entire top of the check, put in the amount they want, then make it out to cash, and cash it. We all now have to trek to the Post Office to post our mail.
So basically the ACH payment system is a huge gaping hole in bank security. Any shady operator can just take one of your checks and use the numbers to drain your account with an on-line transfer. The bank's answer to this problem appears to be too bad.
Or they can use the info and check printing software and do it old school, with paper checks that they print. It would be interesting to trace the money to where it ended up, whether domestic or overseas where they can't get it back.
This is exactly the problem. I was horrified when I learned this.
Definitely an inside job! With that amount of withdrawals it should be a person to person transaction!
Banks need to do more to stop fraud from happening to their customers, or people will take their business else where.
I just informed Chase about spurious charges on my credit card statement. They agreed to remove them and send me a newer card with different numbers.
Theft is getting very tech-savvy.
"We never bill clients unless services HAS been rendered."- Ms. Dixie
Arrest this person.
Exactly.
🤣 I knew I would find someone in the comments who spotted that
Thankfully with apps on the phone. I check my accounts at least three times a week. I've had to deal with ID theft back in 2013. I was fortunate to be able clear up everything within the year of it happening.
This is so scary and also frustrating
Banks are supposed to secure your money up to $250k.. they should have reimbursed them!!
I would choose another bank over Chase.
Just based on the bad English in the letter and the " Ms. Dixen" name.....I'm convinced that it's a Nigerian scam.
Get a credit union. J.P. Morgan Chase is not there for your benefit.
Facts
I no longer bank with chase. My checking account was scammed and chase did return funds back to me.
This is one of few advantages of being poor like me, I ain’t got noth’n for them to steal.
Ugh, the fake/scammer medical company used a gmail handle for their email address. Really feel sad for the folks who were swindled, someone needs to bring law enforcement in. Hopefully the bank goes after the scammers
And they reprimanded a news source. Usually it's: no comment. Seems to me the language was off on this and the reprimand that send flags.
That’s Why You Don’t Keep High Balances in Checking Accounts. If they get a Copy of a Check, it’s only information to that Account. It’s better to Manually Transfer Funds into Checking Accounts from a Saving Account as needed. Also, You Set-Up Withdrawal Amount Alerts on All Your Bank Accounts.
Exactly I do the same!
Yup. My $3.38 still there.. safe and sound.. 😂😂😂
We have cellphones. Is it too hard for the bank to send us a text message asking for confirmation before an ACH transfer can take place from our account?
Purposely so they can say you did it chase did it too me and treated me like dirt
I suggest you find a credit union and make sure to ask those questions. I bank with Navy Fed. There are options if I notify them I will be traveling to a specific location, I'm good. But if the transaction occurs somewhere else. They send me a text and decline transaction. I can freeze my card after each use, schedule transfers to a different account. I no longer trust: BofA, Wells, and Chase. Smaller banks are also better.
Banking Laws enacted after the meltdown in 2008 make American banking very risky. Your money can disappear at any time for any reason.
Republicans are all for deregulation of banks so thank them
Exactly Y I Always Buy a pre-paid Visa giftcard 2 order Anything I want. Besides using Cash 2 pay 4 groceries too?
Don't be an idiot, don't share your bank info. You don't NEED Venmo, electronic transfers or ANY of that.
Many banks have security settings so that you are notified immediately if someone is attempting an electronic transfer over a certain amount. Review your settings---or find out from your bank what options you have for protecting your accounts.
This is the reason why we never agree to automatic payment by withdrawing from our bank account. With card is much safer.
What is the Federal Insurance for?
@Screaming Whispers that was a Heist
I think Federal insurance is for when there's a Great Depression like in the 1930s. So now if it happen your money is protected only up to 250,000.
They need to arrest this person.
We'll look into it, we just need the customer's full name, dob, address SSN, name of bank, user id and password.
- Ms. Dixie
How did the company get their information? Someone on the inside? Contact your AG and have them look into this.
This is a scam call cenyer has to be.
It's obviously fraud.
Yes, this is obviously fraud. The attorney general should start an investigation into them and shut them down and prosecute them. It is obviously a fake company that somehow got routing and account numbers and is trying to rip people off.
@@koreyb Exactly and I agree. Like with alllll this evidence they are having a hard time believing these people? How!
Unacceptable!
Chase never sends a refund unless you go public and get help from teams like this.
This has happened to me with the US Treasury - information stolen off of a canceled check. The trace number is not valid and the Bank wont do anything about it.
Do not keep money in checking accounts keep it in savings
I had a lot of withdrawals today and panicked. Then I remember I did a lot of anxiety shopping over the weekend 🤦🏻♀️
Anxiety shopping.. good lord Americans are so privileged it's disgusting
Not funny at all
One reason why
Elders never used
Financial institutions
Right, keep their money in their bussoms🤣
If you are a millionaire or billionaire where exactly should you keep money if not at a bank?
From dealing with this in the past, I have found out that each person has purchased products at the same location like restaurants or a
store.
Excellent journalism
What?!!! 😧 Many banks will ask permission first if withdraw is a big amount and bank will ask customer in a text for example...That's crazy!!! 😧😧😧
This is straight to FBI and IRS investigation needed!
Notice that is less than $10,000- the breaking point for fraud
I think it was an inside job with a few Chase employees involved with the person running the scam at the fictitious medical company 🤷🏾♀️
Omg this is crazy and growing too common
So, setting up a fraud resistant system (like the account holder setting limits and permissions on ACH transfers) would cost more to implement and maintain than allowing fraud to occur?
Business want to make it easy to spend online so a lot of steps that could be taken to prevent fraud are skipped. Banks should have their customers purchase card reader that is registered with their bank and registration performed in such a way only the actual customer can register the reader.
I remember how I couldn’t go out of town without chase blocking my bank account citing suspicious activities lol but they didn’t think all these were suspicious?
exactly, they're right on it when they think you're suspicious on your own account, but turn a blind eye when real fraud happens
How awful!!!
This has been going on for years. this is the problem with online banking and everybody having access to your information. Everybody has more access to your money than you yourself.
Scammers set up fake companies, get your information, and set up automatic withdrawal payments to deduct money from your account. Eventually, it comes back to the bank. someone inside the bank (in this case Chase) was probably in on the scam and set up the authorized the automatic deductions. something similar happened with my aunts years ago. It’s too lengthy to go into. Suffice it to say, that I could that someone at the bank was in on it too.
You should be required to go into the bank and sign paperwork with ID in order to allow automatic withdrawal. This should never be allowed to be done electronically, we live in a hackers world.
That is why you have second bank account with only small amount of money just for payments. Even 3-4 bank accounts for different things.
Don’t keep large sums of money in your checking or savings. Open up additional accounts like Christmas, money market, etc do transfers for monthly spending from one of these accounts into checking. Banks will only pull from checking or savings accounts at least my credit union only pulls from checking or savings. Bad idea to keep large sums of money in checking account if someone gets your debit card they can drain your account if someone writes checks they can drain you, if your money is in one of the additional accounts it will not pull from these accounts.
WELL SAID AGREE 100%
mine only drawn from checking, and I told them to cancel my overdraft service lmao, that way if there is any overdraft from checking , they cannot draw money from my saving
Thanks for the reminder!
Been telling people this for years. Too easy to drain checking accounts lately.
I have to respectfully disagree. I know several people whose mortgage or insurance is auto debited from their savings account because they don't want to keep large sums of money in their checking account. So if a crook has your full routing number and your full savings account number, money can be debited without the accountholder's knowledge.
Easiest way to avoid this issue- open up two checking accounts, one for your money being deposited, do NOT attach a debit card to this account - and a second account that has a debit card on it.
Only keep a low balance of $500 to cover bills etc. on the second account and keep the first checking account as only a deposit fund, no debits for purchases, only transfer funds from the first deposit account to the second spending account when needed. If someone steals your info and they tap your account the damage is controlled and contained.
That’s an excellent idea
Most people don’t want the extra work of it
If they have the info they can still do it
This is horrible!!
Routing numbers are public and available on any browser. Also any transfer has an account number with the owners full name and address of that bank client. Court order for that matter.
Indeed. FBI can tracing that routing to it's destination ...
I just hope this is not another govt way of telling bank to spy on citizen...
There are so many people who have given themselves over to evil.
Again that "Ms DIXIE"!! She's Everywhere!! Horrifying!!