EXCLUSIVE: Scams targeting Truist bank accounts cause business owners to lose thousands: reports
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- čas přidán 11. 05. 2022
- More small business owners say they’ve had thousands of dollars stolen from their Truist bank accounts following FOX 5’s reporting on an Adams Morgan bar that lost hundreds of thousands of dollars. DETAILS: bit.ly/3l7XM1I
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Truist is an absolute train wreck of a bank right now.
Sounds like incompetent work during the merger process. The State AG needs to investigate this matter along with the FDIC.
Sun Trust Bank is called don’t trust Bank.
The dad crying about his son broke my heart😥.
Seems like when they merged they neglected to ensure they had adequate system security set up. They should be held accountable
I agree …
They are horrendous
Especially the man on the phone with customer service while transfers are happening.
That merge turned them into flaming trash. Do not know why they merged!
Think of Truist in terms of being attracted to someone, do you know how ugly your bank has to be to make Wells Fargo look doable?
It is time to get this investigated by the STATE and GO after THAT BANK ! Banks NEED to be HELD ACCOUTABLE this is people's hard earned money and life savings!
Looks as if it is time for a class action suit against Truist !
Another round of .75 cent checks going out to all of the victims.
Screw that. The attorney will collect millions, while the victims get a $1 off coupon.
That makes a lot of sense
I left Truist months ago. It’s horrible. I bet it’s someone inside Truist doing it. It’s been shit since the merger.
I was thinking the same thing... Too bad Truist won't launch an investigation. The best thing I ever did was to close out my account.... and that my friend was not an easy process. I lost money with this bank.
It’s an inside job my family member got hit canceled his card got a new card but never activated it and started getting hit again called and they said well it shows it came from your card which he never activated so that tells you it’s an inside job
I agree with you I think it’s an inside job it’s just to confirm vina that so many people are getting ripped off people weren’t getting Social Security checks frauded out of so much money and Truist is refusing to make it right. It supposed to be FDIC insured they are probably Illuminati
I agree. How else would they know how much money they have, when to stop drawing because they know they have it all. Smells like inside job.
An IN-side job by OUT-sourced thieves. It's especially horrific that hardworking people are not only being preyed upon but stonewalled when they lodge justified claims.
They should be investigated for sure. All these people losing their livelihood like this is horrendous.
lots of foreigners work in there
What scares me is this may start happening at ALL banks.
That part...👈🏻
It already does...this story doesn't tell the whole story.
It already does 😂
@@yellowtapebenny663 I’m saying 😂😂😂
Exactly! I'm sure it's a matter of time. You see the tragic stories of Wells Fargo. SMH
I been with suntrust for 9 years with no issues and as soon as they merged over I’ve had so many issues with them… I literally have issues paying my rent cause they hold the money for days. I want to change my bank so bad 😩
truist is helping BB&T to get out of the mess that they was in back in 2019. they had to pay 83 millions to the government for not going by federal guidelines on FHA loans.
I LEFT THEM,THEY ARE VILE. NEVER STAY WITH THEM.
@@rooseveltgoodman778 the name is SunTrust and BB&T called Truist. BB&T has gone through several name changes. So far 4. They are shady. Stay away.
@@laurenrae7695 Your statement about name changes by BB&T is false. Only once. I'll wait for you to prove me wrong.
Same here and their app sucks too
How is this possible? Why is Truist not being held accountable???
thats so fkd up :( I wish the people who stole the money , spend it on funerals, medication and pain relive meds.
@@lucaazeri1700 they probably bought dior gucci & other fancy shit 😂
@@itiiyt
Big suspicious the government did the stealing.
Suntrust was the same way. Why would they even marge the company together.
The banks are no longer your friends people! Some of these institutions are no longer FDIC - covered by the government! I think I’d be taking my money out of that bank and find a M&T Bank - they will cover any loses!
God bless these people who lost their hard earned money
I switched from these thieves 2 months ago,the branch manager told me to my face that it was a smart move considering the new owners are from overseas and they employ independent contractors to watch over accounts in which they have total control over.
An elderly couple had 50k in a retirement account there(BB&T) and when they went to withdraw it,Truist froze their account right there in front of their faces,it took a lawyer,and a few weeks,but they finally got their money and got the hell away from these people.
Truist can go belly-up as far as I'm concerned.
They strongly believe in outsourcing which leads to more mistakes. They completely rushed the merger and downsized a lot of employees a week before Christmas.
@@drock577 My God,No Wonder they're grasping for straws,and or,other people's money via froze accts,etc.
Why the fuck would u use them in the first place 🤦🤦 why dont u use wells fargo, or chase bank and do not use bank of america they will rip u off bank of america is one of the worst banks in the united states
@@toboekey1273 I was with BB&T for 20 yrs,then the merger happened.
How can funds just disappear and not be tracked???? Sounds fishy to me!
Someone obviously cloned a website or intercepted emails. The usual suspects are well known.
I don't get it either
Pre-paid debit cards, cashapp, PayPal, Zelle, green dot, Wal-Mart pre- paid. The list goes on
Either it can be or not .
Truist must be prosecuted. In Delaware the bank employee at TD was checking victims' bank account totals before the fraud checks were being cashed.
This is happening around the globe. Happens to me here in Jamaica at Scotiabank. 80, 000 wiped out. The banks should be held accountable.
@@SonicCloudLink yes it is. In Jamaica it means something.
I did a transfer for 10,000 dollars from my old account to my new account with truist truist lost my money and still won't do anything to help me. This bank is stealing peoples money they need to be held accountable.
Same with me. I transferred only $100 between accounts and it disappeared. I made a BBB report and still nothing.
BBB report? Wtf.
Hit me with your truist let get back at them
This is a horrible bank … when was BB&T I never had a problem … since they arrive it’s been problem after problem that’s why I close my account and I move on to another bank… One of the best decisions in my life
Same here
Which bank did you move to?
This is atrocious! & appalling!
Guess (we all) who bank with Truist should be looking for a new bank .... When the banks Refuse to protect its customers against fraud/fraudulent activity, then it may be time to go Old School, and take our money out these banks🤔
I have my IRAs and Mutual Funds through them. Don’t know what to do now. But don’t worry, six months down the road, they will merge with another bank as this seems to be the norm!
@@jogordon1530 I hope all is a secure as possible ... I agree @ "seems like merge is the case with all the banks" ...
Ever since they moved to truist I've been getting random emails from bank accounts I don't have, my account password is getting hacked and actual fraud. NEVER had an issue with BB&T until it turned to Truist. They're the new Wells Fargo
Truist is so bad that I recently returned to Wells Fargo!
Since the merger . The account doesn’t show our true balance ever. It either appears more or sometimes it appears less then what we are supposed to have in our account. I am old school so I still balance my debits/ checks and it is never what I am suppose to have in my account. We are looking for another bank and can’t wait for someone to bring legal actions against them.
I hate Truist and BB&T merged!!! It’s been a headache. I just had fraud hit my account. I got it back but it’s unnerving. I feel bad for these people that worked had for what they have for people to feel like they’re entitled to it. Get a job!!!!😡
breaking news everyone alicia holland just solved the homeless/jobless crisis. All you have to do is just simply "get a job". WOW, who would've thought of that idea? she's truly a genius
Truist and BB&T didn't merge. Suntrust and BB&T were purchased to become Truist.
You know it really is that easy it might be a little harder for some people than others but with the amount of people and companies on the planet someone will give you a job to do something.
Smh somebody tried to hack my shit today and I’m on edge and ready to murder somebody
Somebody steals $25,000 from you then you have to hire a lawyer for $25,000 to get your $25,000 back.
There’s something fishy going on at this bank. This has happened to other people as well. Either this bank has terrible security or they’re in on it.
I think they’re in on it. I think the people that are running it overseas or scammers. That’s why they’re offering $500 for people to open an account and have direct deposit because they’re trying to lower people and so they can steal their money. I mean, even people that were getting Social Security and SSI checks for losing their money and they were stealing that too. That’s pretty horrible. It’s all horrible.
Can’t believe truist keeps getting away with this
Maybe when business owners and others hear this they will close their accounts and that will wake Truist up to the fact they need to do something NOW.
I've also had trouble with Truist. They went downhill after the merger. I do not trust them anymore & will be leaving.
Go to a credit union people!!!
The moment SunTrust merged with BB&T, l knew it will turn to a mess.
This is what happens when banks outsource operational services. People who have absolutely no affiliation with the bank that's responsible for your finances are given access to ALL of your personal information. Many times they aren't even working in the U.S. and if they are the turnover is so high at the contract call/processing center they've already quit before most fraud is detected.
So sad 😞.it is so heartbreaking
I pray that everyone to be restored whole. All of the funds will be restored to the penny.❤️❤️❤️
Start using credit unions! There is a federal CFR for banks. Banks MUST have business continuity measures in place to protect the customer. The 2002 Sarbanes Oxley Act states that; aka SOX Act.
Looks like it’s time for a class action lawsuit!!!
Regina Waycaster VS Truist Bank Employees,TOO! 2 Dúffield Va Truist employees FORGED COUNTER CHECKS WHICH TOTAL OVER $14,000.00
Anyone know a better bank or credit union I should try? I'm sick of looking over my shoulder for these greedy apathetic banksters
Try nfcu
I had BB&t until trust bought them..an every since I've had nothing but problems shitty customer service it's a horrible bank.
This happened to me too. They originally got 40k but Truist (at the time BB&T). Thankfully for me I figured out that something seemed “off” and called the bank immediately. Unfortunately I was put on “hold” for over an hour before I got through to anyone. They were able to freeze 30k, but Instill lost 10k.
same thing happen to me ....but they gave me our money back.Its an inside job .
how did it take to investigate your case and return the money?
I was already thinking to change banks, now I will for sure
Dyn, I’am right there with you. In the military we call it a Cluster F___!!! A Disabled Veteran🇺🇸🇺🇸😡
Truist Bank kept saying that my account did not exist. I rushed to the bank and there were many other people standing at the door waiting for it to open. They had the same thing happened to them. I have 2 accounts with Truist and both accounts were saying the same thing. The branch manager got it straight. 3 days later it said the same thing. Branch manager lady had an attitude. She said she was exhausted from other customers fussing at her that she said she has not even had a bathroom break. I closed out both of my accounts and withdrew what I had in both accounts. Didn't want to take another chance on hearing that my accounts did not exist.
Hit me up with your truist let's deal then you can close it
Lawsuit, lawsuit, lawsuit! What was BBT and is now truist has a clause in regards to overdrafting and that you would only be charged the standard $36 overdraft fee for purchases $5 or higher but in just my account alone I've received over 100 $36.00 dollar charges for overdrafts under $2.00. They will put your spending in a pending status and then will complete transaction at their discretion, not in the order the purchase was made, even if transactions were days apart, resulting in small change overdrafts leading to the $36.00 fee. I've been told it is algorithm, but seems like fraud or embezzlement. And with a legal clause that states you can not take them to court, only use THEIR mediator.. Audit Audit Audit
Hell yes. Ive had to be real careful with the debit , cuz they will wait days before showing transaction, n u may have forgot .
Don't overdraw, by writing Checks if you don't have sufficient funds.
Let's not do the false narrative thing, it's not about me over drafting as an individual which I rarely do. The issue is in this financial institute stepping outside of their own policy and the lack of accountability when their clients or customers are on the losing end of a slippery policy and no accountability.
Well tex , you just said you've recieved over 100 ,$36 overdrafts for less than 2.00 overdrafts. Thats not a rare occasion. False narrative , my ass.15 years ive been with BBT , SUNTRUST, ,and now Truist. Never had an over draw. Writing checks , and making sure you have funds available falls on you. Remember the old adage,," don't write checks , your ass can't cover.
Lol, yes over 100 overdraft charges that goes against their own policy, when said overdrafts were only created by their " algorithm ". Thanks for the laugh bud. Hey let's create a policy and then not follow it...hahahaha
They should be FDIC insured An FDIC insured account is a bank account at an institution where deposits are federally protected against bank failure or theft. The FDIC is a federally backed deposit insurance agency where member banks pay regular premiums to fund claims. The maximum insurable amount is currently $250,000 per depositor, per bank.
Your absolutely right!!!!
FDIC only kicks in if the Bank itself fails and goes under. Doesn’t apply to fraud.
@@1288rotc You Are Right Thank you for providing accurate information vs false or deceptive commentary.
Wire transfers are NOT covered under the $250,000 FDIC insurance. If the bank fails, then they pay, but they do NOT pay for fraudulent transfers. I would know, I lost $100,000 this way and TRUIST is an ice cube when it comes to helping out. I hate them.
Beyond terrible. I'm very sorry 😞.
Truist Bank is stealing their customers money. This customer was on the phone with a bank representative and the account was frozen yet Truist still processed the wire transactions and somehow won't return the money. How can this be?
Because who he was on the phone with was falsely representing Truist and probably behind the theft. You'd be surprised to see how these scammers operate. Look up Jim Browning or Scammer Payback on CZcams and you'll see.
Because they’re thieves
This literally happened to me just 8 days ago. I don't even have a TRUIST account but somehow they were able to get a wire transfer through from my account. It's unbelievable....good thing my bank was able to yank that money back.
This same situation happened to our business in Florida. They took 2 wire transfers on Jan 4th that went to Bank of America and 3 transfers on Jan. 5th. that went to Wells Fargo. Wells Fargo did return $18,000. We are still out $60,000. Still no answers.
I'm so sorry. We did not lose nearly that much, but we did lose thousands to the exact same scenario. No answers for us either.
I just had this happen to me just 12 days ago and Truist won’t do anything about it.
This just happened to my bf last week and it’s still under investigation. I hope he gets his money back
That’s terrible. I have the same bank. It was BB&T for decades before they changed to Truist. Isn’t there an insurance that will protect a person’s funds? I need to change banks.
Actually, Suntrust and BB&T merged.
Just closed my account TODAY!!!!! Thanks.
I’m nervous now because I created a business account with BB&T just before the merger
Yeah, happened to my friend in Florida to they wiped out his whole savings online banking and wire transfers, and he never even had were online banking
They can keep fighting all they want, but they will never ever get their money back. Not a penny. And the Ones responsible WILL get by with it and KEEP their money. That's exactly what happened to me. The first time around $300,000.00 and the Second Time over $120,000.00!!! Completely Broke Me. I now have NOTHING. and I'm living with NOTHING. LIVING WITHOUT.
I got hit for $100,000 and same here. I have moved heaven and earth to get through to the so called fraud team and they only got $7700 back so far. I don't believe for ONE MINUTE that there isn't more to it than just a scammer doing their hacks. Someone has to tell them who banks there to know how to find you or gets a list. I was told by the fraud team on a recorded line that it sounded like someone shared an employee badge with a someone as that is the only way they can get into your account. Then the other thing I was told by an employee very quietly ... "I don't want to lose my job, but someone got hacked in an account, opened up a new account to move their funds and the second account was hacked the next day." Something is soooo off. I wouldn't put it past the AT&T Data breach to be working with the banks to get into our funds.
That bank needs to shut down!!!!
Really Sad.
The bank should replace it because it use to be bb&T Bank before it became truist , the toll free number called me twice one night and I didn't answer and they also sent a text to my phone it was scammers and I did t answer it either ,I called the bank the next day and the lady at the bank give me the right number they no longer use the 1 800 number ,I monitor my account everyday
Truist Bank is the absolute worse bank that has ever been in business. I had a Suntrust account before Suntrust and BB&B merged and became Truist. I never had one problem with Suntrust but Truist is a different story. As soon as I can, I am going to close my account and switch to a Federal Credit Union in my area. Truist has the worst hold times of any bank out there. I anticipated a few problems when they finally completed the merger earlier this year but now that it is October 2022 the problems have not been remedied.
I'm considering closing my account with Truist. I was with Huntington, which was purchased by Suntrust and then by Truist and already have fraud transactions from Doordash for purchases in San Francisco, and I live in Florida, and they're giving me the runaround. I got no alert from Truist on the transactions.
Hit me with your truist, let's deal if you wanna get back at them
Can’t get money stolen from your online account if your broke
Yep. I've banked with SunTrust over 20 years. Never keep a significant balance with them. I just don't trust them even before the merger.
Yup I have too it's awful ppl doing this to others
Truist allowed their most experienced employees to mass retire before the merger. They did not replace them in a timely manner. Now they are understaffed in almost every area, and I have heard from friends who work there that they are making the employees who stayed loyal work mandatory overtime instead of hiring enough people. Horrendous bank.
Feds need to look into this bank
This bank will not I repeat will not protect you
Believe me I'm leaving this bank today after 10 years, and it has never been but headache...
They need to shut this bank down with the quickness
Damn I’m glad I didn’t open a business account with them, im definitely about to shut that account down. Smh
So sad.😔
Wow, I'll never use that bank!
Who are the stockholders in this Banking Company
I left bb&t when they merged too many mysterious charges
How is it that he was on the phone with customer service while the bank transfers went through?! They should have frozen it before any of them went through !
Victim here. But we NEVER opened an account with them.
This bank stole my money too! I was with them only one month! Then they closed my account after stealing my money
Shame…..shame…shameful!!!
why aren't the banks replacing people's money when it's supposed to be insured up to 250k?
Because ACH wire transfers are not covered under that $250K insurance ... but they don't tell you that when you set up your account and won't warn people to make sure they have 2 steps of authorization on it. I lost six figures to someone who got into my account BEFORE I got a call from the fraud team telling me I was losing my tail in fraud. I ran to the bank and $100,000 GONE ... and they didn't freeze it right away until I got to the bank. I freaking HATE TRUIST.
this is why i dont use banks for my financial savings. i keep a checking account open with truist just to put just enough money in every month to cover my automatic expenses. everything else i pay myself without the assistance of a bank.
Do you keep the rest of your money in a safe?
My account was closed with my cash in it and I haven't heard anything from that Bank
It's clear the people working in the high seats at the bank is releasing these people information and taking their money. Who else no what's in your account 🤔
It's the regular person you talk to when you call customer service.
How can Truist not give them their money back?? Isn't that what FDIC is all about?
It’s supposed to be
ACH and wire transfers are the way the money is being stolen and that is a little fine print you don't know is NOT covered under the FDIC insurance. This bank is a train wreck.
Son gave up bank info probably tryna drop a check lol
So this happened during a merger.
When I find out that a bank that holds one of my accounts is merging, I close that account. Then, I may go back look for another bank. Sounds simple but I'm sure there could be complications for other ppl.
How can 2 regulated and established banks merge and become a 3rd world bank virtually overnight? Not isolated incidents. There are MANY cases of this happening to Truist accounts.. And Truist appears to have ignored complaints from some account holders about the fraud..
Scammers are sending "Truist" texts and links asking you to sign on to your account in order to steal in your information/money.
I personally received 3 texts, only 1 of them had a typo that would make it look "not real". Truist customer for only 45 days
Yep, got one yesterday! Knew right off it was a scam! I relied to them they are scammers! But not everyone does. I am leaving them because they have been nothing but problems since they merged!
Changing banks
I just want to warn people whenever you receive a text message talking about anything about Amazon account or eBay or anything. Do not respond to those links because they're scammers fishing 🎣 for your bank information.
it's always something bad on the other end of these text messages one of them almost froze my phone up until I thought about removing my SIM card.
Get all your money out of the banks , look what's happening in China , and australia
The bank needs to pay all back sue the bank.
This can’t be good.
I feel sorry for these people who lost all their money.Just because it is a bank does not mean their systems are secure.These are just numbers on a computer,hackers can still get around these systems and wipe you out.
I had a case several years ago with Suntrust
This happened to me too.
Of course they would name the bank "Truist". Both SunTrust and BBT have trust in their original names. Complete garbage.
I’m having issues with all these charges on my account that I didn’t make. I changed my debit card thinking it was hacked, removed my card from various places. I did everything I could and they’re still taking money, money that I need for my disability income. I’m changing banks. This was not happening when it was Suntrust
I have 3 friends all who bank with Truist and all 3 who have been a victim of identity theft in the past 3 years.
Another tenant very probably worked in conjunction with someone else to gain info to steal from me (a relatively small amount). He's right about feeling violated I'm having to move because i can't stand living near that person.
They should be held accountable and liabled for all their customer accounts.shame on Truist Bank..
Doesn’t help they outsource such important roles overseas.
Yes to India
This just happened to us with Truist Bank. It began on 10/1/2022. Three weeks later and we are still experiencing almost daily unauthorized activity. We lost everything in our personal and business accounts and since our son's account was linked to ours, he lost everything he had as well. None of the funds that were wired out have been returned to us.
Have you reported to the bank? What did they do?
@@Lolfuckyouhaha We have reported it everywhere, including the FBI. It has been 8 weeks now and we still have no answers on how this happened. There is MUCH more to our story than I can even put here. It's absolutely unbelievable.
Not a small business owner but this literally happened to my husband last week.. he got his new card and then a msg asking if he was trying to take out $107.. now waiting to get yet another new card
The bank employees are doing this.
I just got offered a job as a PA. They were suppose to pay me 1K a week. I get a check 2 weeks later for over 3K.
My Bank refused it. Saying they they never heard of Truist. They strongly advised, that if the check bounces. It will be a bad record on my credit.