I Floated This Shower and IT FAILED!!-- Find out WHY

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  • čas přidán 23. 10. 2019
  • My name is Isaac Ostrom and I am a licensed contractor in Northern California. I have been licensed since 2003, so I have seen a lot over the years.
    I have used many different methods to install showers, all following TCNA approved methods. Still, failures are bound to happen when you are in business for a long time. This is the first time I have encountered a failure on one of our floated showers. I suspect there are 3 circumstances that led to the issue at hand: a.) tar paper behind our float that allowed the mortar to separate from the wall, b.) stresses caused by excessive movement in the exterior walls of the home, and c.) a very soft body ceramic tile.
    The only guideline that I did not follow from the TCNA is that we did not use a flexible sealant in teh changes of plane. Instead we used grout which is standard protocol for professional tile installations in our area. That will probably be changing soon. But nobody likes caulking because it gets mildew and peels off under water over time. Grout looks much nicer.
    Anyways, enjoy the video and please leave your comments in the section below. Please try to be helpful so that we can all learn and get better together.
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Komentáře • 685

  • @jaysplumbing307
    @jaysplumbing307 Před 3 lety +29

    I would like to see the repair done. Stand up man! Big ups Issac

    • @TileCoach
      @TileCoach  Před 3 lety +2

      Here it is, it came out beautiful!
      czcams.com/video/0fwFZ0G6TE0/video.html

  • @dangerousfandango5943
    @dangerousfandango5943 Před 4 lety +26

    I did granite for 10yrs, it's good to see a contractor even admitting to any failure and having and open mind to the idea of it and asking for other input for solutions. Great guy right here.
    A man that learns every day, is a man worth learning from

  • @tedspens
    @tedspens Před 4 lety +57

    With 30 years in repairs and remodeling, I've come to see callbacks as opportunities. I would not be surprised if this video lands at you a couple of good jobs and new customers. Nice work!

  • @nathancrescini7944
    @nathancrescini7944 Před 4 lety +73

    This is why I hired you and your guys. Not the other company.

    • @jeffsingleton88
      @jeffsingleton88 Před 4 lety +3

      nathan crescini
      12 year installer here. You made the right choice

  • @davidvillarreal4308
    @davidvillarreal4308 Před 4 lety +47

    Lesson learned, I been there before and it takes a professional to take responsibility for their work, much respect!

  • @Alpinepc
    @Alpinepc Před 3 lety +1

    I started my tile career when i was 15yrs old. 1978 to be exact. Had my fair share of call backs.
    Not many and most were to remodel my own work 20yrs later.
    I have always left leave my business card stapled to my studs.
    One thing I have not changed much in all those years are my materials and techniques.
    Chasing new products and techniques to save yourself time and money is ridiculous. You will never master your craft...Waterproofing is an art.
    8mil plastic on your stud walls, draped into your pan will save you thousands in the long run. I feel your method is overkill but if your clients are willing to pay your price and want a 100yr shower?
    More power to you ; ) Your a rare breed brother. The world need more guys like you...Great work.!

  • @JUDALATION
    @JUDALATION Před 4 lety +183

    what a honest man...

    • @David-wj8tt
      @David-wj8tt Před 4 lety +7

      Indeed. A rarity. Respect.

    • @jacoblekki9667
      @jacoblekki9667 Před 4 lety +3

      That’s why I subscribed.

    • @Dominic-jb1uf
      @Dominic-jb1uf Před 4 lety +3

      I agree! Never compromise your integrity. One lie undoes a thousand truths.

    • @askurmom1
      @askurmom1 Před 3 lety +2

      Or a phenomenal bullshitter.
      You are probably right, but there is 2 sides to every coin.

    • @Gallo903
      @Gallo903 Před rokem +1

      That a good idea to show up this problem in a video before the owner expose him and his company and that way he looks like WHAT A HONEST MAN!!! hahahaha yea yea you right....... my ass!!!!

  • @LandbergTileTV
    @LandbergTileTV Před 4 lety +94

    Super interesting with the cracking. Somedays you make money, some days you make friends. Leading installers and business owners down the right path brother. Much respect and great video. 👊

    • @flexiblestrategist9922
      @flexiblestrategist9922 Před 4 lety

      @@TileCoach Issac: A customer has a 4" step going into her 30" x 30" shower. The shower floor is fine but the 4" step leading into It was done with harvest yellow 4 x 4 in mid 70's and they're all loose. She's hiring me to replace it. When I remove the 2x 4 underneath (I'm not doing the shower floor itself; just the 4" riser ), I shouldn't use 2 x 4 treated with cement board over? I was planing on screwing two together; plus a 5/8" cement board then a marble saddle.Thanks for any insight.

    • @LandbergTileTV
      @LandbergTileTV Před 4 lety +8

      @@TileCoach Yes sir, grout match caulk/silicone on where the tub meets the tile, change of planes on the walls and where the tile meets the ceilings on 90% of showers in the last 3 years. If something goes wrong in the future, I'll definitely post a video using your courage from the video you posted today. You pay it forward my friend 👍

    • @GJLCreativeStudios
      @GJLCreativeStudios Před 4 lety +1

      @@TileCoach I use customs grout color-matched caulking around the tub and in the corners. corners will usually crack over time without caulking IME facebook.com/GJLFlooring/

    • @northstarmn
      @northstarmn Před 4 lety +1

      Landberg Tile TV I’ve been using Latasil lately and it’s amazing.
      I think I am going to just start making it policy that all showers get epoxy grout. Spectra lock is amazing to work with. And come November 1st Laticrete has a new one coming that is a game changer-a one component epoxy grout is what a lip burst told me!

    • @northstarmn
      @northstarmn Před 4 lety

      GJL Creative Studios hopefully it’s the commercial grade in those wet areas. The acrylic one will not hold up.

  • @teh60
    @teh60 Před 4 lety +8

    The way you stand behind your work and take care of your customers is very professional.

  • @privateobvious655
    @privateobvious655 Před 4 lety +39

    Having been in the tile business for more than 40 years I have experienced these problems and many more several times over from my own mistakes or being called in to fix someone else’s work.
    Discolored tile at the base of the wall with a traditional vinyl shower pan could be from no preslope (Issac I know you always use a preslope just one of the reasons) or from the weep holes around the drain being stopped up. This causes moisture to back up in the mud bed and wick up the and tile.
    There’s a few more reasons but those are the two main ones I’ve seen.
    I stopped using wood in curbs many years ago because wood never stops twisting. I build curbs out of brick, install the pan, and then float over the curb and haven’t had a cracking problem.
    I never use treated wood behind my showers. Today’s treated wood - at least where I’m from in the south east - is so wet it never ever stops twisting.
    I am very impressed with your customer service and attention to detail. You will always have more work than you can handle because of your attitude, honesty, and workmanship.

    • @hotbam37
      @hotbam37 Před 3 lety +1

      I'm about to build a shower, how many bricks do you stack for your curb? You use just regular clay bricks like used on a house? I'm in the southeast as well. Thanks

    • @2manycatsforadime
      @2manycatsforadime Před 2 lety

      Very interesting, read and noted. Great information.

    • @ashlaw4392
      @ashlaw4392 Před měsícem

      ​@hotbam37 how many bricks did you end up stacking?

  • @hotbam37
    @hotbam37 Před 3 lety +8

    A real man can admit his mistakes so others may learn. Thank you

  • @timsapp608
    @timsapp608 Před 4 lety +6

    I have been doing tile in Florida since ‘96. I use to get those cracking curbs when I would wrap the curb with cement board. Repaired many of them till I started wrapping my curbs with wire lath and muddling them. Haven’t had a curb fail yet. Well at least I haven’t gotten a call about one failing. Knock on wood!! When u never dodge a customer about a call back it makes the customer want to refer u even more. Best advertisement word of mouth

    • @mr.wizeguy8995
      @mr.wizeguy8995 Před 4 lety +1

      I don't get why you want to do it from timber why not pour with fast setting/drying concrete with few rebar so it will become solid AF and for sure never settle or crack.

  • @chrisravert3137
    @chrisravert3137 Před 3 lety +4

    I’m also a licensed tile contractor in Northern California with 30 years experience! I’ve been floating shower walls for 25 years. I think your absolutely right about the Aqua bar being a problem. I’ve torn out showers that had cracks in several areas and it was always showers with paper as a moisture barrier. I use Red Guard or Denshield instead. The tile staying wet around bottom I’ve found is usually caused from weeping system not working correctly or getting completely plugged. Pea gravel around drain usually will stop it from getting plugged if using a hot mop or a pan liner. Not saying that is case here but when you tear out plenty of showers that are leaking or outdated you definitely learn things from the experience of the tear out. Pre slope on floor and dam are very important. Some installers fail to do it though with this application. Nice to view some videos of an installer who floats and does it right! Keep up the great work and the informative videos

  • @joeshmoe8912
    @joeshmoe8912 Před 4 lety +5

    Isaac, I am not a tile contractor/ installer but I am a contractor from Pittsburgh PA. And I do give you praise my man for taking care of the issues that arise and even posting them for the whole world to see. I've been a carpenter since '01 and in business since '10 and although I barely get a call back they have happened and I do them on the house as yourself. I would be wondering though if there are underlying issues such as if the girder below is sinking, the exterior wall is completely water tight or moving. I feel for you my man as that is a way expensive repair/ redo. Thank you for sharing and all your encouragement to everyone.

  • @cjlongtile
    @cjlongtile Před 4 lety +3

    I had that issue in a shower i did 15 years ago with a 3"x6" lanka ceramic tile. The crack started 4" above the curb, ran up and stopped at the marble accent row, then started back up again above the marble accent row. It was the same crack but it didn't transfer through the marble. I never used that tile again and the shop I got it from stopped selling it because other installers were having the same problem. If your shower was done exactly the same but with porcelain tile, I don't think you would have this issue. Thanks for sharing this video.

  • @ijursic
    @ijursic Před 4 lety +7

    Schluter has served me well. Mortar is messy. My clothes are cleaner and my muscles are not as sore. I gave up long ago on mortar beds unless necessary. I still do some floors with mud. It's a great way to straighten things, but there are modern methods that work. Overall, the quality control of framing and boarding methods in and around tiled areas should be a much higher priority for new housing contractors. For someone like me, who does almost 100% renovations, I oversee or do all of that work myself.

    • @samsmith3025
      @samsmith3025 Před 4 lety +2

      @@TileCoach Please show some of the Schluter failures.

    • @ijursic
      @ijursic Před 4 lety +1

      @@TileCoach Yes I have seen them and I agree. I still use it and have adapted my methods over the years. I double up on floor kerdi. My seams are overlapped much more than the recommended 5cm. I lay out the sheets so that i dont even have seams in inside corners if I can. My next step is to go over critical seams with roll on. I was looking at the latacrete. Not sure which one would be best. Steam showers are a whole other ball of wax too. Maybe you can explore some of those things in the future if you haven't already. Thanks Isaac.

    • @lrc87290
      @lrc87290 Před 4 lety

      @@TileCoach Wedi solves it all!

  • @antonjackson3002
    @antonjackson3002 Před 4 lety +2

    I'm a contractor in Atlanta .For about 13 years I Love your videos. They really keep me humble and I gain more knowledge in the process. You never know when it's going to be your day.But when it comes I hope I handle it with as much class as you do. Keep doing the right thing Bro! Your a great contractor.

  • @mindsanity13
    @mindsanity13 Před 4 lety

    This is why I failed. This makes so much sense. Tar papered the dang wall, cement backerboard, wood curb, exterior wall!. This really helps. I thought I didn’t use the right thinset or didn’t know what I was doing at all. Which is true, I’m just a hack making a mosaic wall, but this will help prevent the new install from going wrong! Thank you for your humility and honesty.

  • @creedbarnett4948
    @creedbarnett4948 Před 4 lety +8

    Isaac, how do you get thumbs down when being brutally honest with your customer and the YT family? Hope your example of integrity will inspire all who watch. Thanks!

  • @napolitanotile2919
    @napolitanotile2919 Před 3 lety +1

    Ive been installing for 30 years and truth betold ive never seen a setter that is as accountable and honest as you Isaac,You literally "Set the Bar" God Bless Your Journey

  • @mikecohen7035
    @mikecohen7035 Před 4 lety +1

    Isaac I really respect you. You have no idea how much your info has helped me on my installs and remodels and this takes BALLS. Balls my friend. You have my respect 1000%

  • @Polarbear5353
    @Polarbear5353 Před 4 lety +8

    7:03 absolutely correct. I lived in San Jose for years, my home would seasonally adjust depending on rainy or drought years. Sounds silly but the ground is constantly moving with the water table and even minor earthquakes. Every 2-3 years I would have to re-square my front double door frame at least 1/4”. No foundation issues. So Isaac is being honest about this.

  • @76shogun1
    @76shogun1 Před 4 lety +1

    You are a rare find.You not only don't run away from the problem,you actually highlight it on you tube so it could possibly help others.Your company is built on a foundation of integrity and you will never go hungry.I hope your guys realize just how valuable you are,as there is no end to your gravy train.

  • @mrmojo48
    @mrmojo48 Před 4 lety +3

    Wow. A contractor that takes responsibility. Very rare. I have of a friend of mine who had three tile jobs in his shower replaced within 10 years. Turned out the builder had studs that were loose. Sadly, they found the problem on the 3 rd install. Keep up the good work!

  • @kratunkov
    @kratunkov Před 4 lety +4

    Respect! You are one really respectful contractor! Hands down! Wish most of the contractors to love their job and stay behind their work.

  • @TRDeals
    @TRDeals Před 4 lety +2

    Much respect to you for backing your work, I’m really impressed and admire your integrity!

  • @FIREGURU
    @FIREGURU Před 2 lety +1

    Been a tile guy in SF bay area for over 20 years. The past 6 years or so have come across this issue a few times. We think the issue could be a decreased quality in the ceramic tile industry. The body of the tiles seem softer than they used to be. We now pre-float all our showers and tub in closures that are going to be tiles with ceramic tile. We use red guard as a crack suppression membrane and paint it fairly heavily on the walls and curbs. We also use customs pro-light thinset. Since we started doing this with all ceramic tile jobs, we have not had one crack issue. Thanks for your videos. You have integrity Issac. We are a small family tile company and also stand by or work long past warranty requires. Hope someday our paths cross! Thanks again.

  • @letter2steve
    @letter2steve Před 4 lety +3

    You are a good man Isaac. Honesty and integrity are the pillars of a satisfying life.

  • @ZeroCarbDaddy
    @ZeroCarbDaddy Před 2 lety

    That's how a man handles his business. Great to see a contractor warranty his work and not hide. BIG KUDOS! That's how humans learn bro. Going to save you money learning what went wrong.

  • @av8ionUSMC
    @av8ionUSMC Před 4 lety +2

    New to channel. Thanks for keeping it real, being honest, taking care of your customers, showing others the reality of mistakes, helping everyone grow in their knowledge and experience. Great to see a contractor stand by their work! Love the quote, making money or making friends. Keep it up.

  • @chrisstonick6500
    @chrisstonick6500 Před 4 lety +1

    Isaac, it's Chris with Full Swing Contracting. Do your float then red guard it. My tile setter does this because it protects against the spider web and stress cracks. I just request red guard on all his shower sets for me. I also red guard the pre slope and curb before I lay the 40 ml membrane. Haven't had a call back yet. P.S. Thanks for being super cool about working with me on the material issue we had. Stay Gold!

  • @EdwardSandoval3
    @EdwardSandoval3 Před 4 lety +6

    Isaac God speed on all of your installs my friend .....you are truly a stand up guy and a reputable company that ALL tradesmen should aspire to be. Thank you.for being a mentor and a good person.

  • @RoddyDa
    @RoddyDa Před 4 lety +2

    Good job buddy...I’ve always respected and enjoyed working with people with this type of respect and integrity. Keep up the good job!

  • @darbukamaster8893
    @darbukamaster8893 Před 4 lety +8

    Mr Isaac , one of the reason that cause a tile to crack on a shower curb is when you use a treated wood , treated wood woud twist and shrinks when dries and that would cause the tile to crack .

  • @XCBen
    @XCBen Před 4 lety +2

    Dude, you are a legend. Good man. Love the honesty. A man that does good work and knows it then to have to fix his good work, is just an awesome way to be.

  • @elmeromero1794
    @elmeromero1794 Před 4 lety +1

    Love how you admit to your mistakes, wether it's yours or the manufacturers of the products you use. In these days and times when you have many shoddy handymen it's always nice to see one that's honest like yourself.

  • @dmech5135
    @dmech5135 Před 3 lety

    I've had call backs, if you are in business long enough it will happen at some point, may be your fault, may not be your fault. The great thing is the client was so impressed by how we handled the situation that they called me back to do another remodel job and has referred us and we gotten several jobs from this one clients. It was so rewarding to do the right thing and be complimented for your honesty and professionalism. So I made a friend and some money as well!

  • @harlleykvlo
    @harlleykvlo Před 4 lety +1

    You have no idea how I appreciate your honesty, few people has the character that you have. Keep going and don’t let the money change who you are.

  • @mattjudy4037
    @mattjudy4037 Před 4 lety +11

    Much respect isaac. Making things right.

  • @gymee425
    @gymee425 Před 3 lety

    you are incredible person, you return to a job with problems and you expose the likely mistakes, you are a true man-o-word!

  • @JRS2248
    @JRS2248 Před 4 lety +1

    I grew up in the 50's and 60's using 15# felt overlapped 12 inches with chicken wire not metal lath with furring nails. I've gone back to jobs 40 years later to remodel the bathrooms again and when removing the lath, bone dry. We hot mopped up 12 inches and no nail penetrations below 10 inches. Our showers where scratched and brown coated just like outside stucco. The inspector would always check our screeds. It looks like your scratch and brown isn't even 3/4 in thick which it should be. I'd go back to the old guys and ask them, they might tell you the same thing.. Yes it takes time and effort, but the proof in in the longevity of the finished product. Great videos; even at my age I've learned new tricks. Thanks

  • @gregpearson9805
    @gregpearson9805 Před 3 lety

    It's not a mistake if you learn from it, it's a lesson. It's only a mistake if you keep repeating it. Great to see you sharing to inform others. Helps everyone in the long run. Been tile-setting 25 years, still learning - great information in all your vids. Thanks Isaac, very much appreciated!

  • @Lodgeitude
    @Lodgeitude Před 4 lety +2

    One thing I can say is, I no nothing about tiling but I'm still subscribed here. The integrity is what made me watch, and, also, learn some new skills.

  • @victordeleon3347
    @victordeleon3347 Před 4 lety +1

    dud you are the chikitin the trade need honest knowledgeable people like you I am impressed with you not been afraid to show the honest mistakes or fails GOOD YOU ARE THE MAN
    EXTRAORDINARY information and videos

  • @struckus
    @struckus Před 4 lety +6

    good on you for standing behind your work..

  • @dombarton2483
    @dombarton2483 Před 4 lety +2

    You are a credit to your industry. No tradesperson is immune to failure but what sets those tradies apart..is ownership of the problem and a desire to rectify the problem asap. If you were in Australia i would only hire you. You are very rare thesedays and if only others would do the same . Well done!!

  • @truecrimejungle
    @truecrimejungle Před 4 lety +2

    Love how humble and eager to learn this guy is

  • @twocoolnerds4628
    @twocoolnerds4628 Před 4 lety +3

    Hi Isaac. I enjoy your videos. Your humility wins respect as well. I think you have it figured out. The paper theory, I believe, is overthinking things. The hard corners and soft tile are the issue. The shear forces are strong and need little travel to crack inflexible materials. I started out in ‘92 grouting four stud (steel) corners instead of caulking and finally had to give in to the flexible joint. If the joint and tile doesn’t crack to relieve the forces, it may shear it hollow.
    Not long after, manufacturers made color and texture matching caulks that look great. I also preslope under a PVC pan to prevent standing/ wicking water, and use one steel stud inside a curb then forming it to pour it solid. Wood in a curb is a time bomb. Like I said, I think you’ve got it figured out. Keep up the good work!

  • @jeanclaudevandam4974
    @jeanclaudevandam4974 Před 4 lety +1

    I love the way you handle your business. I guarantee that customer will refer you to other people!

  • @dank.1256
    @dank.1256 Před 4 lety +2

    I would use Flex Bond thinset to guard against cracks. I also build my curbs out of brick & mortar overlaid with lath & mortar(no nails) same with shower seats(no studs or nails) . Brick is totally uneffected by moisture. On pier & beam or any suspect foundations we add Admix to our wall mud to give it flexing properties. Regular mud just relies on strength only. When we float walls we nail the lath to the studs, overlaping by 3 inches then float a 1/2 inch of scratch coat mud. Scratch the mud, then when set up, we float a final 1/2-3/4" final coat of wall mud. 1.25" thick wall is much stronger than a 1/2" of mud and add to that some Admix and you have an almost worry free shower. You can never guarantee against poor foundational shifting. BTW, you do excellent work. I'm not trying to rip you apart here. Just suggestions.

  • @natyb9655
    @natyb9655 Před 4 lety +2

    There is definitely movement in the walls.. Professional video with all the explanations and specially that you come back to sort out the problem

  • @58Tailfin
    @58Tailfin Před 4 lety +1

    Really great information here. Thanks so much for sharing. Huge props to you for being an old school craftsman who guarantees his work, as well as your generosity sharing your hard won experience and lessons.

  • @michaeld.9890
    @michaeld.9890 Před 4 lety +1

    Thank you for the video sir! Keep up the great honest work. I purchased a home 5 years ago and my master bath shower tiles have slowly discolored up 2 rows now. I consider myself handy in several areas but now I will NOT attempt this repair especially since 1 wall is an exterior wall. I will let a professional do this right the first time. Thanks again.

  • @Joli1463
    @Joli1463 Před 4 lety +14

    Hey I am a tile installer as well and have done many installs I have litterally never heard of hot mop or asphalt paper behind any shower system I used cement board with solid concrete curb over 2x4s then either red guard or aqua defense painted on with 3 coats all this over a 60 mil pan liner that has been leak tested then I use strict poly modified thin set. I usually either plane studs if not so bad to stay within notching code of studs, sister studs or wet shim. I have had very good luck so far seen a lot of your videos and you seem like a real stand up guy keep up the good work!

    • @egw5454
      @egw5454 Před 4 lety

      I haven't heard of that either. I also use cement backer and waterproofing. So far so good.

    • @itomba
      @itomba Před 4 lety +1

      The hot mop system is still widely used in California and some of the southwest. Being from the east coast I did not know they still do it until friends from San Diego just recently had one done.

    • @dsshowerpan
      @dsshowerpan Před 3 lety

      Yes, California still hot mops showers, it's tried & true and a multi-million dollar business for many companies here. I used to do 8-10 a day along with 9 other installers for a company. $300 a pop

  • @DA-zi6eq
    @DA-zi6eq Před 4 lety +2

    Kuddos for your professionalism, wish more companies follow your way of thinking.... And believe me ppl recognize honesty a mile a way. 👏👏👍👍

  • @kungfooey6571
    @kungfooey6571 Před 4 lety

    I'm impressed that you are actually responding back to your customers. I worked with a contractor who did a room addition and can't even get him to come back within one year of the installation.

  • @jenjabba6210
    @jenjabba6210 Před 2 lety

    I've fired three contractors so far. I'm so sick of crappy work. You sir are a gem. I'm going to do the work myself since I'm having to fix others mistakes. So annoying.

  • @chriskimballchannel
    @chriskimballchannel Před 4 lety

    Dude... 1. Thank you for the knowledge. 2. Thank you for the quality of instruction. 3. Thank you for teaching, what I believe is most important, character! You are the real deal. You are kind. You are genuine! Thank you, thank you, thank you!

  • @corybateman5423
    @corybateman5423 Před 3 lety +1

    Thanks for sharing Isaac. Educating customers and installers is a great service. I'm a better tiler thanks to your videos and transparency in your errors. May God continue to bless you

  • @beurky
    @beurky Před 4 lety

    Integrity!!
    You're the man Isaac. I learn a lot from you and why I like watching your videos is because of your no bullshit approach to products and your work.

  • @aricgoetz910
    @aricgoetz910 Před 4 lety

    Glad to see another contractor that stands by the word they gave to do it right and fix any problems with the install. Thanks for being honest and straight with the customers so many are not and gives us all a bad name.

  • @amiramark
    @amiramark Před 4 lety

    i wish all contractors had your ethics and morals. You are a stand up guy.

  • @marcusburnett3743
    @marcusburnett3743 Před 4 lety +1

    Sorry to hear this man. As tile contractors this is the dreaded news we never want to hear. I actually live like 2 min from your shop and need to check out your showroom sometime. Your videos are great and I like recommending them to guys I am currently training. Keep up the great work!

  • @kevinw7575
    @kevinw7575 Před 4 lety

    You are a very respectful contractor. I'm an independent plumber in Colorado. I respect that you are humble and honest. I'm so glad there are still those types out there. Keep it up!!

  • @Rizzo2185
    @Rizzo2185 Před 4 lety

    I've never seen a contractor/small business owner make a video like this with such honesty and in-depth constructive criticism of their own work. Much respect man and I hope you continue to have success

  • @northstarmn
    @northstarmn Před 4 lety +1

    You sir are a man with integrity!

  • @andrepastor520
    @andrepastor520 Před 4 lety +2

    This man is a pro. Hats off to you, one in a million.

  • @hjwang4477
    @hjwang4477 Před 4 lety +1

    It’s from mistakes you improve. That’s why I like your channel because you help us prevent the same mistake

  • @stylebygrace
    @stylebygrace Před 4 lety

    I wish that every contractor cared about their work as much as you do! Incredible work! 👍

  • @franswacarlem5048
    @franswacarlem5048 Před 4 lety +1

    Honesty at its best. Bravo.

  • @glennbrooks2248
    @glennbrooks2248 Před rokem +1

    Very humbling video and much appreciated. Had to be hard to make and share. I'd hire this guy in a heartbeat.
    As a DIYer, I always look at multiple Craftsman's videos. It's amazing what knowledge one can absorb. As soon as he said the float was over paper I had a clue as to what was happening.
    Thanks for a great video.

  • @williamd1732
    @williamd1732 Před 4 lety

    I admire your honesty and commitment to your customers. So many companies in this day and age that have lost these standards. I've seen it for so many years now, they want the sale, chase the sale, get it, do a poor job, then find an excuse to avoid responsibility for it. It's nice to see there are still some people out there with good work ethics. Your a good person Isaac and deserve to be proud at all times. I salute you sir.

  • @eaglegummybears7112
    @eaglegummybears7112 Před 4 lety +1

    You and your crew are decent people hard to come by today you are a good man and a credit to your parents

  • @bigmacdaddy1234
    @bigmacdaddy1234 Před 4 lety

    Two thumbs wayyyy up. You rock! Thank you for taking the time to post this. We do appreciate it.

  • @carguy1312
    @carguy1312 Před 4 lety +1

    I have no desire to work in your industry, nor live in California. If I did, I’d want to work with you. Your big picture mind for business is wonderfully refreshing.

  • @Gypsyman40
    @Gypsyman40 Před 4 lety

    Respect for honoring your work. You can't be mad at that

  • @poppak2304
    @poppak2304 Před 4 lety +3

    what I have always done on exterior walls is to use 1/4 inch plywood as sheer panel on the back walls and the adjacent walls. Then, paper lathe and float. In areas with extra seismic activity, I've used a rubberized roofing membrane instead of stucco wrap as my membrane. After that , a regular float. try that and I think you'll find you no longer have those issues.

  • @nilomyki
    @nilomyki Před 2 lety

    I love you Isaac, love your business model, ethics, and general attitude towards life in general.

  • @travisjohnson8210
    @travisjohnson8210 Před 3 lety

    Bold man to step up and show your mistakes to the world. This is the unmistakable sign of a Pro! Keep up the great work! Love the videos!

  • @gabo2212
    @gabo2212 Před 3 lety

    Good to see a contractor coming back to resolve issues. Thanks for showing these!

  • @MR57LV
    @MR57LV Před 2 lety

    This is why when we convert our tub to shower we’re going to use Onxy base and Onxy walls. I don’t trust a built up base. And you know what your doing. I could get someone who has no clue and I’m sure I’d have problems and I’d never see him again. I’m amazed at your integrity. You really own your work. I’m so impressed with you. Wish you were here in Las Vegas.

  • @billwong7420
    @billwong7420 Před 4 lety +2

    You make feel good to know a good contractor should be. I will definitely hire you when I have a bath room redo.

  • @ipawdmaster
    @ipawdmaster Před 9 měsíci

    Out here in florida (in my area) ive only seen vinyl pan liners and durock on the walls been In the trade for 13 years now and you are the 2nd person I have ever seen float walls when I was younger I helped a well known tile guy in my area 72 years old at the time and we floated the walls he showed me how to float a pan and make a curb with deck mud I look back at those times and the knowledge I got from helping him was priceless but my point is izack I really enjoy your videos I enjoy seeing how things are done out there seeing these new systems coming out and you showing us the failure points is pretty awesome especially so I can go on to change up how things are done on my jobs

  • @leviledbetter
    @leviledbetter Před 4 lety +1

    Man, thanks for sharing your honesty. Helps alot.

  • @wymershandymanservice9965

    Sorry to see you having so much trouble, but that being said what a great content video. 👍. Such a great learning tool.

  • @ryanodonnell1892
    @ryanodonnell1892 Před 3 lety

    Issac, your lessons are priceless! I am relatively new to installing tile and I am constantly thinking about stress areas, movement and of course water. Thanks for all the insights and honest shared experience! 👍🏻🤘🏻

  • @br5987
    @br5987 Před 4 lety +4

    I feel your pain bud!
    I just warrantied a linear drain that failed. Manufacturer will not stand behind it after acknowledged it was a fail. 🙄 Man that was an expensive lesson. Never use a product you're not comfortable with.

  • @ivanjara9667
    @ivanjara9667 Před 4 lety

    Man...you are a great example of pro. Thanks a lot for be honest. We need more people like you.

  • @englishlad8085
    @englishlad8085 Před 4 lety +4

    I’ve had a lot of good luck using lattacrete hydroban on top of my floating in many showers, I kind of have ADD with my work and I hydroban from top to bottom of the shower , I also have the belief that because it dries a good thick rubber it acts as a anti-fracture membrane and allows the cement float to crack and move with the wall and not crack the tile, plus thin set really bonds well to the hydroban.. thanks for the great content and I love your humbleness to your own mistakes , I am exactly the same way 🤙

    • @englishlad8085
      @englishlad8085 Před 4 lety +1

      Isaac Ostrom the only issue is the Hydroban is expensive maybe more for me because I live and have my business in Hawaii.

  • @specialt1969
    @specialt1969 Před 4 lety +1

    love how you run your business my man..great job!!!

  • @barrymckee5709
    @barrymckee5709 Před 3 lety

    Mr. Ostrom, thank you so much for your kind videos that demonstrate what not to do, so I can make a wheel chair shower room for my 11 year old daughter she ca wheel into and the thing remain water proof for a long while. It's quite a project, that I have done before, but I am learning the methods incorporated that further the stability and reliance on the shower room. I have learned a great deal from your videos so far and I am looking forward to learning more in the future. I need to make the wheel chair accessible bath room for her next spring when the weather warms up. Keep up the good work!

  • @deanstewart7377
    @deanstewart7377 Před 4 lety +1

    Great attitude mate. And philosophy to your company and work. We are a bathroom renovation company in Australia. We have similar problems come up occasionally. Hard to determine exactly what has caused it. A lot of diagnosing.

  • @askthisoldtileman5401
    @askthisoldtileman5401 Před 4 lety +23

    That’s good quality that you have taken care of your customers.like I said I been in business since 1980.do not advertise, but I try to do over kill on my job no short cuts.but things happen. So I take care of it and make right and warranty it, you will have plenty of work . Keep out great work👍

    • @askthisoldtileman5401
      @askthisoldtileman5401 Před 4 lety +1

      Isaac Ostrom that would be cool . Hope those fires are not effecting you

  • @pr6352
    @pr6352 Před 2 lety

    You are an Honorable Man...I'm dealing with a similar situation however not sure how it will end...Your word is your bond and that is rare these days. Well done.

  • @JoeDiGiovanniIV
    @JoeDiGiovanniIV Před 3 lety +1

    I'm the fourth generation in our families construction company started in 1922. My great grandfather, my grandfather, and my father all carpenters. I was fortunate enough when I graduated high school to work with both my dad and grandfather for about 5 years until my grandfather needed dialysis. Anyhow, theres alot methods and knowledge that goes quite a ways back in time. And its amazing how much things change, and somehow come around full circle. Ive gutted hundreds of shower stalls in homes, college universities, and military bases. The toughest demo is by far the original way of prepping walls for tile, wire lathe floated. After all the various methods over the years, somehow we've come full circle, floating a shower stall is the best way to go. BTW I commend your responsibility for standing by your work. In my 16 years of doing this full time so far, theres been some mistakes made now and then, and changes made to certain processes for different applications, especially in commercial environments where the materials used in the original building and what's going to be installed, most wouldn't want in a residential bath. But anyhow, weve always stood by our work , if we make a mistake, its on us to fix it. The way you operate your business is very similar to how I grew up in this to this day. I see no reason you can't and won't be successful the rest of your working career. Very professional, responsible and knowledgeable. Well done. Its nice to watch videos of guys who enjoy and take trades seriously because we all know for every good contractor out there, theres at least 9 or 10 that give others a bad name

  • @RowdyLowdy
    @RowdyLowdy Před 4 lety

    You’re a standup dude. I wish you were in Southern Cal, just buying a house right now and we’re gonna be redoing a bathroom in it. I’d give you the job immediately. I love your attitude, love your customer service and I love the way you deal issues or problems that come up. You’re an awesome dude and I hope your business is really really doing well.

  • @jhh-jiynks6568
    @jhh-jiynks6568 Před 4 lety +1

    I love these error vids.
    People are so prideful they only project perfection.
    I fibd it hard to learn from perfection, i cant learn what not to do in those perfection types.
    Nice work, ty ty ty

  • @Thinking858
    @Thinking858 Před 4 lety

    Well Done,,,, Takes a real person to be so honest and responsible.

  • @franklinanderson7389
    @franklinanderson7389 Před 4 lety +35

    I once did an installation where there as a crack in an upstairs bath and shower. I tore everything out. While I was working there I notice a vibration. When I looked out the window I notice every time a large truck drove by the house it shook. I went downstairs and notice a crack in the wall in the front of the house. I floated the walls and floor of the shower then the outer floor. I covered everything with Redguard . Not one tile cracked again. Listen. A lot of these homes have shoddy construction. Sometimes there's a door in the house that shakes a wall or beams which transfer shook to a great installation. When cement is mixed into mud it never stops hardening. I used a lot more lime than normal to make the mud more plastic and retain water longer. Last time I floated mud was at a school in a massive room. I used masonry mix type N. It stayed softer and didn't crack the light body tile. Lafayette Indiana customers don't like mud jobs. Union Trained Journeyman 1976. Anderson Ceramic Tile

    • @badgermoon9229
      @badgermoon9229 Před 3 lety +1

      Franklin Anderson. Can you use a floated exterior wall in the northern climates? I am in Wisconsin and want to convert a tub surround to a tile shower.

  • @matthalby1157
    @matthalby1157 Před rokem

    i Love your attitude, work ethic, and wisdom