How to: Philips SONICARE Repair [3 brush / 3 different fails]
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- čas přidán 10. 12. 2020
- Hy There,
In this video i will fix another 3 sonicare toothbrush and show you the way i do thet, hope i helped you to fix yours with that video, my other video about sonicare repair can find here:
• Philips SONICARE tooth...
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English language was always pain in the a** for me, I respect every correction, but please be gentle
Thanks for watching.
if you want to support me for more projects like this, my paypal is:
www.paypal.me/TinC33
Hope you enjoy in video and welcome to watch my other channel:
Tine Sedej:
/ @tinesedej8137
Foto, video & editing: Tine Sedej
Camera:
Sony A6500 [sel 18-200 f3,5-5,6 Zeiss touit 50 2.8 macro]
Sony A6000 [sel 30 f3.5macro Sigma 30 1.4]
Music is from: Epidemic Sound:
1: ES_Inari - Tigerblood Jewel
2: ES_Vibing Emotion - Catiso
3: ES_Tsunami - Jones Meadow
4: ES_Hey Should Have Been Me - Onda Norte
5: ES_Agitha - Roral Ceef - Věda a technologie
My duuuuuuude, thanks so much for this video! I had the same problem with the second brush and now I managed to fix with minimal effort thanks to you. Legend! 🥳
Thank you so much for making this video. Approximately one year ago I had a failure like this on my toothbrush. I assumed it was broken inside because I dropped it on a hard surface. I dropped it in the garbage and ordered a new one. My new one just failed in the exact same manner last night, so I decided to do a little Google research and found this video. Happily 20 minutes later my new toothbrush is working like brand new again and I don’t have to waste $200 replacing it with a new one. Thank you again
Thanks, always like to hear feedback if someone fix it and save some $$$
Thank you for making this video, having a right to repair is part of the problem we need to solve to keep enjoying our quality of life, no point throwing something away which can be repaired
Hey TinC33.
Thank you so much for this video. I had the brush/problem you fixed at @10:40.
I bought a set of two brushed in 2019. One had this problem after 2 years. I sent it in and got a replacement. Now the second one had this problem and Philips doesn't offer repair, instead a 20% coupon in their shop.
Only one screw was loose and no locktide was applied there. I cleaned, applied and reassembled and it works perfectly now.
I did not only save a lot of money buying a new one, but it showed me how unsustainable Philips is. A perfectly fine brush with one loose screw... that's unbelievable and no solution from their side.
Thank you so much
Thank you!!! Excellent video! Really appreciate it! Just fixed my toothbrush, works like new again!
Best, most thorough tutorial I've seen. Thank you so much!
I FEEL SLOVENIJA! Hvala za pomoč pri tretji težavi, s tvojo pomočjo sem popravil svojo ščetko. Bravo, kar tako naprej!
Hvala
This was great! I was able to remove the case after watching this video. Saved me $80!
So glad I found your video. The stem to attach the brush was loose exactly like the one you repaired. The hardest part was getting the bottom cover off. Thanks so much for saving me some money. Now that I am retired I am taking time to repair versus throw away items to save money and reduce waste in landfills. As a women I am grateful to these types of videos.
Exactl that's my point, sometimes i fix whole day a $5 worth think, but when i fix them i feel much better than just buying a new one, and also do something for my wallet and envirement.
"I feel like I stole something"- that was a great line. Thank you for taking the time to explain the faults and show the best manner of disassembly (just unsolder the coil). As it turns out, you described scenario 3, which is my case. After watching you dremel the small spot welds, and explain the broken metal, I decided to do the same. This was a very well-done explanation!
Thanks
That's a super helpful video. Nice work bloke, and thanks!
Big thumbs up. Helped me get the 2nd problem with my brush fixed. Setting the gap between the coils and the magnet.
Wish I would have known this when my old Diamondcare battery died. But at least I was able to use this advice to fix the brush-head rod. The only problem was that I couldn't find those clips and so I had to look for another video to show what the clips looked like and where to press but otherwise, you saved me hundreds of dollars! :)
Thanks! I was able to get a new handle under the warranty, but I fixed the old one and now I have an extra!
Just tried this advice in Nov 2023 and it's still relevant-- loose head pin fixed on the hx685t . Good as new. Just saved me hundreds of $ on buying a new replacement 🙏🏽
I really appreciate this video and your desire to fix these products. I can't accept planned obsolescence and I try to get all my stuff in order. :)
Woah.. I was initially put off when I saw the soldering step, but after Philips wouldn't replace my toothbrush under warranty because I didn't keep the receipt from 16 months ago (does anyone seriously do that?), I went for it. So glad I didn't destroy my $200 toothbrush that still functioned, but I was able to fix it without having to unsolder the wires! The coil slipped and was up against the magnet and loosening the screws/sliding the coil down fixed the loud rattle. I can now brush my teeth without rattling my eardrums. Thank you!
That was a good repair ... well, it was 3 actually :)
You shown very detailed on video, I don't have one but feel like I can repair one
Thanks Isidoro.
Very helpful! Thanks for saving me having to buy a replacement toothbrush!
Much appreciated! I was able to fix my toothbrush thanks to you!!
Thabks for feedback, always love to hear that someone save some $$$
15 Euro instead of 200 for a new Toothbrush, less trash and easy change due to your tutorial. Thanks a lot mate!
My sonicare had stopped vibrating good. So I watched this video and fixed it. It wasn't corroded inside at all. It still looked new inside. The motor had moved forward on the magnet. I moved it back some intead of taking everything apart I just unscrewed the visible motor screw and put a screwdriver on top of the motor and tapped it downwards until the motor moved from the magnet and then I tightened the screw back up really tight and it works like new again. Great video.
Thanks but be careful if the spacer between the coil and magnet is too big, it won't wibrate as powerfull as if the magnet is closer to the coil, separate them that much so it won't touching, i think i set about 0,1mm of space between.
Amazing video. Thank you. It's a little tricky so just watch a couple times, stop and go back, take your time. I managed to fix my diamondclean, same as in video without unsoldering the wires, pushed the magnet down enough to fit and slot a bit of card between magnets and screwed back together, took card spacer out to see the gap and fixed... Thanks again for this video.
Thanks, alwqys like to read great feedback like yours
masterful! thanks!!
i have had the black one broken in the drawer for over a year and with your video i think i am ready to give it a go!
Always like to read that kind of comment, so you do something for your wallet, nature and you feel great 😉
Success :-)
The hardest part was getting the mechanism out of the case. That took patience.
The problem was exactly the same that you showed with the rattling black one.
Thanks again!
Thanks for the video, I manage to fix my sonicare😊
You are a life saver my dude , props to you
Far from that but thanks, always like to hear positive feedback
Thanks for making this, it was very helpful.
Thanks
Great video, thank You so much :) I've just repaired my toothbrush with You ;)
Many thanks for you guide. Very useful and quite easy to fix some issue after discovering how the mysterious internal sonicare is.
Thanx for reapair manual...I had a screw unglued, the repair was easy thanks to you.
Well, that was helpful, worked like a charm, THANK YOU !
Thanks
Zdravo Tine, hvala za video. Jaz sem razdrl svojo ščetko pri kateri je bil magnet pritrjen na tiljavo in sem ga uspel spraviti narazen. Ko sem poizkusil, če ščetka dela sem opazil, da se magnet takoj nagne v eno stran in drgne ob ohišje in zato zgubi vso moč vibracije. Kaj bi bil lahko razlog? Morda poznaš rešitev?
Great video!! Thank uou
thanks for the inside info on this :)
Thank you so much for Doing that!!!
Mine has a metal shaft that comes out when I remove the brush. Do I need a whole new head part or is there something to repair under the rubber cover?
Thanks for the great detailed videos!
Hi, In your opinion, which toothbrush is best made?
Hi, great video. Would you know what is the problem with my Sonicare hx939b? When I take it out of charger all the lights keep flashing randomly all day until it discharges the battery. But it works as normal. When in charger only green light is flashing as it should. I took it apart expecting to see contacts oxidised but they are all clean and sound. No water damage at all. Any help much appreciated. Many thanks.
Great video! Thanks allot
Excellent advice...and I can understand him!
THANK you very much ! Toothbrush fell on the ground, the coil moved closer to the magnet, caused a loud noise. Used the solution with gapping, working again !
Thanks, always like to hear that kind of feedback 👌
Thank you so much! This really helped me fix my loose head pin and then my allowing space for vibration issue. Another problem has now presented itself, the unit won't charge on the glass charger! I took the unit out of the case and it charges perfectly. I believe the plastic silver cap on my Philips Black Diamond Sonicare isn't conducting the electricity. Any suggestions as to how to reassemble in order for it to start charging again? Thanks again :)
I had the 3rd loud model you featured. The screw & holder were loose. Threadlocker & Patience and I got to hang on my 14 month old 4100 P. The new 4100 replacement doesn't have a wall part of the charger, smaller length & girth. . Battery has less charged run time usage. Less brisle movement performance ( about half). Phillips cheaped out. Thanks for the video.
True quality of sonicer is worst with every generation.
Great repair tutorial. Saved me some money! :)
Thanks, it worked and saved my a few hundred £££!!
thanks man! I had a similar problem as the second, but my screw was just loose. I tightened it and it works like new!!
How pls
You're amazing, and brave, to take the whole brush handle apart like that.
If its broken it can be broken more 🤷♂️ there are no service for it so i got nothing to loose 😀
Very helpful! Mine is like that loud unit you have.
Thanks for the video! Do you know what size screw? I lost mine trying to take it apart.
Sorry idk it's about 2-2.5mm
Finally got it! They are on the longer side.
You the man! Thanks for sharing your knowledge 🙏 👍
Thank god for this video, thats £150 saved on a new toothbrush
Great video. But do you have any suggestion on the start button not working (it charges well..at least the LED turns on while charging). Mine does not seem to have much dust/rust.
The clearence between magnet and coil is ok, if they stick together there will be no movement at all.
All fixed! Thank you..
Always like to hear that.
Thanks a lot for your tutorial. I could open my toothbrush and repair it with a joint found on ebay for 3 Euros ;-)
Zdravo Tine, kratko vprašanje... :)
Imam el. zobno ščetko Sonicare HX8491/01
.
Ščetka se na polnilni postaji polni (zelena lučka utripa) in se ob napolnjenem stanju izklopi. Pri poskusu vklopa zobne ščetke pa le-ta odda kratko vibracijo, vklopi pa se ne.
Je morda vzrok iztrošena baterija?
Na to sem najprej pomislil, skoraj zagotovo zna bit iztrosena baterija, poglejte po ebayu ali pa ebatt ljubljana za nadomestno, dobi se take ki ima že natočkane zaključke da se samo prispajka novo, lahko pa tudi navadno z uporabo nekaj žičke.
Iz glave ne vem tipa baterije mislim da je liion torej dobre 3v, če na bateriji ne piše preverite po velikosti da se dobi šifro baterije, vsekakor pa ne kupovati cenene baterije ker je baterija ugolj ena razlika med 2 in 10 e ni velika razlika v delovanju pa ogromna.
Fixed my bruch ty
I cannot locate the internal clips to release the inners?
I have a black one, but mine won't turn on anymore suddenly. It looks fine, and looks like it is charging, but button does nothing. I ordered a new one, but will open it thanks to your advice and see if it is a dead battery or something else. It is 6 years old but looks new still on outside, so hope it might just be the battery that has died (not enough charge).
I’m on probably my sixth or seventh Sonicare Diamond in less than a decade. They’re the best vis a vis their competitors but they’re built to fail after 18 months.
Excellent video. I have managed to open my toothbrush up following your excellent video. On mine the metal rod/ shaft that inserts into the replaceable toothbrush head has come detached from the magnetic holder. Unfortunately tightening the screw you show in your video has no effect as whilst that tightens the magnetic holder it does not tighten the metal rod that inserts into it. Have you any thoughts on what I should do. I'm not sure how the metal rod is originally installed - it isnt screwed in or held by the screw and doesnt seem to click in. Do you think it is worth using superglue to glue the metal rod into the magnetic holder?
Hello, if your thin metal part is broken there is no glue wich will hold it, in worst case buy new vibrating mechanism on ebay and replace it cost about 15$
when i try to tighten the screw for the shaft, the shaft is still loose. i can pull it out with my fingers. any ideas ?
Broken shaft, find replacement vibrating mechanism on ebay.
Does anyone have an idea where to go to get my electric toothbrush fixed? I don’t think I can do it by myself… The vibration stick is not working properly, same as the last black diamond
Ask some friend with a basic tool should fix it 😉
I have a sonicare 5100 series . Black diamond I believe. Has the wobbly head. Cleaned nut and screw. used locktite but head still wobbles even before putting back in housing. Not obvious what to do now. Ideas ?
I think you got broken part inside of mechanizm, you can see more about on that videoczcams.com/video/BB1zvvNRUek/video.html
Check on ebay for new vibrator mechanism.
@@TinC33Thanks. Ill look at it. I first tried just putting loctite only on the screw after cleaning it, screwed it in and it still wobbled. I took apart again and wire brushed screw AND nut. Nut appeared to have some black material on it. Ground this off. Added loctite to nut and screw. Assembled. Now head does not wobble. Seems secure. We'll see how this holds up. I'm reluctant to take head apart at this point. This toothbrush has a copper wire running up along the outside of this head unlike the previous sonicare models my wife and I have owned. I save my old brushes for parts but the head of the 5100 series is very similar but different.
It can be opened with air pressure into the small valve in the middle of the bottom without any damage. I saw it in other DIY video where guy used air compressor, I simply used bicycle pump with plastic ending for mattress and it worked well. :-)
Didn't try that, because there are clips wich hold the cover in housing, but compressed air may extend entire housing so it release the hooks, will try next time, thanks.
@@TinC33 czcams.com/video/AnMgbqwkyNU/video.html
They didn't unclip inside holders though, so I had to use both videos 🙂
Mine just began to vibrate very weakly, everything else is fine (10 years old). Is that evidence of the broken sheet metal part you pointed out? Anything I should proactively replace as a maintenance issue once I have it apart?
It could be loosen screw but most likely there is a broken part, in that case you can just buy new complete vibration mechanism on ebay.
Suggestions?
I was extremely optimistic that the “loose screw” scenario would fix my brush, but it appears that the airlines/TSA were able to fully break the screw connection point at the base of the metal shaft of my 992B brush.
Options?
Try to find entire vibrating mechanism on ebay.
There is a hole at the bottom, it should be used to open the cap on the bottom. With compressor connected to the hole, it creates the pressure and bottom cap pops out. :) This way there is no danger to damage the handle.
Good video altogether!
True, i didn't think about that before 🤷♂️
Just took mine apart due to a loose brush. The screw is not loose at all but the brush is really wobbly. Ideas?
Then you got broken part inside, buy new wibrating mechanism on ebay, it cost about $15
Cool video, i have this brush and it startet so randomly turn itself on more times a day. I opened it and quite a few parts are rusted. The pcb has surface rust. I think its totaled 😕
Not at all try to clean it with a brush and alcohol, but you may need to replace the button if it oxidized from inside
Great
Finding it really difficult to release the hooks to get assembly released from body. Are they on the “short” side and is there a trick to release them?
I had the the same issue the first time, they are more like tabs that push out on two sides. Look for them on the left and right side (top of the brush tube has the buttons and lights. They
are plastic and just need to be gently pulled towards the center away from the sides of the cylinder. I would unseat them and pull on the plastic circular end with pliers gently and it should slide out.
Apply downward pressure on the brushmounting stem as you depress the black tabs in toward the center of the cylinder.
Squeeze the cylinder slightly (try one way or the other) and they kinda push them towards the front or back to unseat them
Just repaired mine with the loose driver caused by a drop. Easier to remove the cap than it looked. Removed the screw, added Loctite and retightened- it was good and tight so the threads were still fine. Seems great now. I would recommend replacing the bolt and nut if you don't get traction, so you don't have to rely totally on the Loctite. Thanks a lot, saved both the money and the carbon for a replacement.
While prying open the bottom of my toothbrush, the charging coil was cut and became loose. How can I fix this? Should I solder the wire or tape it or do I have to replace it?
Try to solder it
Thank you for this! I had the "loose screw" one and got it fixed up!
Bro how did you fix it? I can't open my diamond clean safely. How to do it safely
Quite hard without demage the housing at least a bit, plier and screwdriver as in video 🤷♂️
@@TinC33 woah thanks for the reply.
Is there any way i can open it without the possibility of breaking it
@@spideymen1544 just try to find hooks on booth sides with small screwdriver.
@@TinC33 do i really need to squeeze it with pliers?
I like this video and go encouraged to repair mine... My HX9350 is suspiciously failing few days after warranty expires. So far I have bought a replacement but this is expensive and not very earth friendly! I dismantled the parts but when I press on the on/off button, nothing happens. It is charged and when I put it in charge mode, the green light flashes. The little plastic rubber was worn out and traces of water inside the brush means that it was not waterproof anymore! Any idea how to fix this?
So it doesn't vibrate, check for the clearence between coil and magnet.
Then search on ebay for new head seal, or entire head.
@@TinC33 Thank you for your recommendations! Much appreciated... It seems it does not vibrate regardless of the gap. It seems that nothing happen when I press the on/off button although the toothbrush is showing fully charged. Any suggestion?
@@benoitkowalski2206 try to dissasemble and try to put screwdriver to the coil, if it stick to it coil works than just need to set clearence between magnet and coil.
I have a Sonicare for about 2-3 years and it stopped working. Won't charge or anything. I think it needs a new battery. Do you have any videos on that and any resources to order a battery?
Sorry no video about, but it's an easy fix, open it to check the type of battery i think liion aa size, you can take with or without terminals and just solder 2pc of wire on eash end...
Had issue #3 on a DiamondClean model. Almost threw it away. Fixed it by tightening the screw and adding threadlocker. Thank you for sharing.
I think I finally found the problem with my own DiamondClean toothbrush in this video! Not the magnets touching, not the top screw but at 4:30 inside it is at an angle when I look so perhaps mine is also broken inside that least accessible area :( will try to find the replacement as you have shown.
Check my other sonicare video about that fail.
@@TinC33 Thank you, yes I have seen it now. I also own a Dremel tool so will probably do as you did because like you said "nothing to lose" and open it completely to see the damage.
Here’s one more thank you… I fixed it in 10 mins.
I have 2 water damaged ones, do you want them for spares?
And you are from? I think shipping cost will be too high, thanks anyway, really papriciated your offer.
From UK. @@TinC33
is it ok to use loctite 243 guy, instead of 638
Yes you can use that one also, not that strong but should work ok.
Had a hard time unclipping mechanism. Managed to remove it eventually, but looks like some of the circuitry got destroyed on the way out. Now toothbrush is completely dead. RIP.
2:22 I have no idea how to "unhook two hooks on narrow side of housing". Ive poked around with my super thin flathead but can't find any hooks! Could you explain this part in more detail please? Kev from Ireland here :)
Try to squeeze like on 1;45 on front and back side, and same time try to pull out with tiny screwdriver, while entire brush push on the table on brush axis, that black is a bit harder to open, you will deform housing a bit for sure, but can fix befor insert back in by heat a bit deformed part and align.
Aquafloss sonycare power buton stoped working. Any advice?
Does it turn on if you make a short on button pin? Or how do you know the button is failed, its easy fix replace the button 😉
@@TinC33 thank you. The button is kinda rubber. I press and it's not turning on. No way I can find such a button where I live🐒
@@irinastarikova8078 where you live lastname sound like you'r from ukraina, polska, češka somewhere there 😉 did you pull electronic out of housing, then try to make contact between two pin fom the button, there are 4 but only 2 will work...
Hi Tine. I'm back :-) Could you show us how to pull the unit into two for the second toothbrush that you showed in this video, please? There is a ribbon cable from the motherboard to the front half of the unit, and it will tear/break if I try to disassemble the two halves as show showed for the first toothbrush. Thanks in advance. Tim.
It should be newer version with a preassure sensor in head.
I didn't saw then yet but i guess you'll need to unplug or unsolder ribbon cable before take apart
@@TinC33 Oh dear. That's probably outside my skills range 🙂 Still I guess if I break the ribbon cable, the toothbrush should still work, just without the sensitive head feature... maybe 🙂
@@timbelinasux maybe, yes 😁 jn any case you need to know, brush already is broken and there is no service for it, so what could go wrong 😅
Have same issue. From the number of similar comments either there's a design flaw (or inbuilt obsolescence)
Where you from?
Slovenija
Zdravo. Kje bi lahko kupil sprednji del (to osovino), ki se pol notri privijači in je v njej matica. Namreč tam je počila.
Ni druge kot cel mehanizem vibratorja z tuljavo in magnetom skupaj, ebay kitajska, philips teh ščetk ne popravlja in nima servisa in ne delov.
What if the wires disconnected from the main coil but stayed attached to the PCB? There's also wire coming down from the brush head but it isn't connected to anything.
My guess is that that was all one wire that broke and I need to tie it somehow and reconnect it to the main coil.
I'm not sure about what wire we talk, there are new models with somekind of preasure sensor for the head, i don't know those types, but you can see if tbe wire is broke from pcb or somewhere else.
@@TinC33 Got it. So I'm gonna need a soldering iron. I'm excited to get one!
The wires connecting to the bottom of the copper spool also broke but are still attached to the PCB. Would you recommend tying the wires back to some wire dangling at the bottom of the spool or soldering them to the nodule sticking out from under the spool?
Not sure if this makes sense.
Love your videos. My Sonicare seemed more or less dead; the yellow lighted blinked when charging but when I try to turn it on nothing happened. I thought I needed to replace the battery but it appeared fully charged at 3.8V when I opened up the brush. Any idea what could be the problem?
Hmm don't know for sure, but if there only yellow led it could be something with a battery, try to remove the battery and use some piwer supply to make a test.
I have two of the HX6800 series, one the screw holding the tip in place had fell out. That was an easy fix with lock thread locker and reinstall the screw and tighten.
The second brush the head (metal tip) that holds the brush is loose no matter how tight the screw and metal holder are the tip is still very loose and vibrates too much. Do I need a new head tip holder?
You probably got broken thin metal part inside (check my other video about sonicare repair and you'll see what i thinking, there is no other way like buy entire vibrator on ebay and replace it.
Can you fix mine please. Not
Even vibrating…
Fixed mine thanks! Can I send you a coffee on Venmo?
Great, positive feedback mean more to me than a coffe, but still can send it on paypal, it's on video decription.
4:07 - better not bend sheet metal like that - see "fatigue". It's probably not steel, most likely tinplate.
I lost my toothbrush at 2:10. It was not clear what to do.
Diamond was loud and head not vibrating. I took it apart and the screw fell out with piece underneath it. I cleaned it and loctite, waited two hours. Wouldn't turn on. Put on charger it lights up, button won't turn it on. Took it apart to reinstall and ruined the head of the screw. It will not turn on.
Check for wires contact you may broke some while puting apart, also check if there enough clearence between coil and magnet.
Now do an E-series.
I understand that you don't want to damage the seal by cleaning it, but leaving the seal like that (around 5:52) would prevent me from using the tooth brush. Maybe some non-mechanical way of cleaning and disinfecting it would be a good idea.
True, but also that part don't go into mouth.
A small ultrasonic cleaning tank would clean those parts. The wire brush is too harsh for the rubber and plastic bits.
These brushes break WAY too easily. Thanks for the great video, but repairing this is too intricate for me
ok .. managed it (my repair only involved tightening the screw). Why do they make these so hard to open? Why is that screw not CEMENTED tight?