Philips Sonicare repair: Loud rattling noise, Head loose
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- čas přidán 9. 07. 2024
- I thought I'll make a 'short' tutorial of fixing the Philips Sonicare .. well it got a bit longer, but I hope I can help anyone that sturggles to open or repair it :)
The Model seen in the Video is the "Philips Sonicare ProtectiveClean 5100" - Model number HX684A.
The common, well known problems are adressed:
(1) The Toothbrush gets quite loud, with a rattling noise and the vibration is poor or not that soft as you would expect a "sonic"-toothbrush to be.
(2) The brush head becomes loose and is wobbly, in my case it felt like something was broken inside - luckily, it's just a screw that needs to be tightened.
The video includes:
00:00 - Intro and problem description
00:53 - Opening the housing with plastic tool and pipe wrench
06:20 - Extracting the electic components out of the housing
08:00 - Things that might break things that need to be repaired
10:25 - How to take apart
15:20 - Fixing the magnet spacers (rattling)
20:15 - Fixing the loose brush head
22:22 - Cleaning the housing
23:40 - Reassembly and check - Věda a technologie
After I found this video I told my wife I could fix it for her, she was so impressed! Thank you so much!
Alwas good to impress the wifeys 😜✌️
Thank you so much! I was about to buy a new toothbrush and saw your video. Fixed it in 5 minutes.
The same here my father droped toothbrush on flor and stopped working in 15 minutes I managed fixed it (the hardest part was to find old ID card)..
Thank you for this awesome step by step. The screw was completely loose in the case for me, so no wonder it was all over the place!
Thanks - great detailed instructions. I was worried about voiding any potential warranty claim. So I called Philips. They agreed to send me a replacement toothbrush. I then fixed my "broken" one. Now I have two! Super happy.
Thanks for this tutorial. Saved me buying a new one. I dropped some lock tite on that screw so it ain't ever coming undone again lol
Worked like a charm! The head screw was loose and now working well. Thank you!
Thank you for this video. You saved me $100. I was about to throw my toothbrush away as the head was so loose and it was so loud. I've had it a few years so figured it was just finished. Saw your video, took it apart and tightened the screw and it's as good as new. Much appreciated.
great!
Thank you for posting this video! I followed your directions for accessing the inner workings and tighten the screw (which fixed the wobbling). Good as new! Saved me $50-$100 on a new one!
Nice, that is the best feedback ✌️
Sweet, you also saved me $50 because the head's screw was loose and making an awful noise, as well as not shaking the head how it's supposed to. I tightened it and it works brand new again.
Thankkkkkkkk youuuuu!!!
I just watched about 10 of these videos. Yours was the one that enabled me to fix mine from start to finish. Thank you so much for putting the time into this video 👏🏽👌🏽🙏
Haha that was exactly the reason why i decided to make this video, besides the fact that there a tons of similar other, but not solution-aimed videos :)
Thought I had to buy a new one. But after a little search I found your video and all I had to buy was some loctite. This was so easy with your instructions. Thanks a lot!
Thank you SO much for this video. Mine had the magnet problem, I would have never known to leave a space in between them. THANK YOU!
Thanks! Followed all instructions and the toothbrush now works like a charm!
Danke mein Herr. Your video enabled me to fix the loose screw at the head of my Sonicare HX6829/75 in less than 10 minutes. A replacement would have cost me $50 USD as these are sold in pairs by Costco in the U.S.
This saved me $50. Awesome. Thank you!!!
Haha then it was deffo worth the effort recording it
My disabled mother uses a similar electronic toothbrush model and I was able to fix hers rather than her having to unnecessarily throw it away and buy a new one.
My upmost Gratitude to you. 🙏
GREAT!!!!!! VIDEO. 1 million thanks. I wasn't really looking forward to buying another one. Thanks again for that terrific instructions and the great angle you shot this video at. We could see everything clearly.
Haha, no worries, glad I could help!
So helpful! I dropped my toothbrush and thought I had to toss it and get a new one. Thanks for posting this! ❤
What a luck that you tried a quick google and came here :D
TIP FOR EASIER OPENING
Hey! Huge thanks for the awesome disassembly video! 🙌 Your guide saved my toothbrush. I've got a couple of quick tips to add:
1) Instead of prying it open, try hot gluing a bolt to the bottom lid and pull. Peel off the glue or use a blowdryer afterward.
2) When adjusting magnets, keep the gap to about one credit card thickness for optimal vibrations. (bigger gap means weaker vibrations)
For those facing the pressure sensor issue (yellow blinking light) you can easily recalibrate it:
1) If your handle is currently on the charger, please remove.
2) Place your handle on the charger. Make sure that the charger is plugged in to a live outlet. Leave the handle on the charger for at least 45 seconds.
3) Remove your handle from the charger and place it back on the charger for at least 45 seconds four more times.
Honestly, one of the best videos on youtube. Was about to send it to service after 4 years of daily usage (having this issue in the last 3 wks), thought it would be nice to try DIY and your clip was the answer! Thanks and have a good day!
Haha so glad i could help! Happy brushing
Thanks a lot for this video, not only the noise is gone but also the toothbrush vibrates a lot better thanks to that gap. I just hope those two little screws can hold it for some time before they slip, I think they are too small not a great design from philips here.
Every single thing you brought up worked perfectly for my Sonicare HX991B repair. Great help, thanks a ton
Thank you so much for this amazing tutorial! I dropped my Sonicare last week and saw an ifixit guide which said that the magnets can get stuck due to the fall. However, the guide was for an older model which didn't have the ribbon cable for the sensor. When I noticed the ribbon cable in mine during disassembly, I found your video and was able to finish the repair that way!
Thanks again :)
Great, always welcome :)
Thank you for the suggestions, it all worked! You save me $100 for a replacement toothbrush. Thanks again
Thank you very much for making this video. I did not have the "magnet issue", I only needed to tighten the screw on the head and my toothbrush works like a charm again👏
Thank you!!! A $280 toothbrush.. only 1.5 years old. The head got too loose and was making loud noises and not moving the head enough. Followed this video.. the screw fell out when I opened it. Put the screw back in. Good as new!
Thank you so much!!! My screw in the head part was loose! So glad I didn’t have to buy a new brush
Thank you for this! My brush head became loose and I was worried I'd have to toss it out until I found this video and fixed the problem myself!
Thanks mate! I am now a toothbrush engineer.
Man, this was awesome. I kept dissasembling mine with you, and it was nice, straightforward and revealed a lot of tootbrush secrets. Great job. Thanks a lot!
Sehr gute und nachvollziehbare Erklärung der Ursachen für die Probleme als auch der einzelnen Schritte zur Behebung. Schritt für Schritt abgearbeitet - und die elektrische Zahnbürste läuft wieder zufriedenstellend. Vielen Dank!
Super freut mich sehr dasses geklappt hat! :)
Vielen vielen Dank....mit der Anleitung und dem Anziehen der Schraube läuft sie wieder wie neu!!!
Excellent video, thanks. I found out the hard way that renewing/replacing the head-shaft alone is not always going to fix the problem. However the re-setting of the gap between the magnetic solenoids and that of the metal linkage section (which transmits the vibrations to the toothbrush shaft) was the thing that fixed it for me and made it as powerful and problem-free as when it was first purchased in day one. Using the credit card to acquire the correct gap size is genius! Thank you.
thanks for the warm words :)
Thanks for the informative video. My handle had the exact same issues that got resolved precisely as you described. The only thing different he did was screw a 1/4-20 threaded bolt into the bottom hole on the end cap and pulled it straight out without the need to use pliers, rags, and plastic wedges. Thanks again for the great instructions on the repair!
This video finally showed me how to open the clips. Thanks.
Thank you so much!!! My screw in the head part was loosed too! Thank you very much!
Wonderful video and oh-so helpful! Thanks for creating and sharing.
Thanks for the great video Loiez! My toothbrush is sounding better than ever after following the steps 👍
Thanks so much! :)
Thanks! I was able to fix the loose screw - excessive vibration problem in mine thanks to your video. Fortunately, I already had a toolkit for opening up smartphone and tablet case. Necessary to be able to open something like this without damage.
Thank you - this video was easy to follow. Sadly as I was reassembling, I realised my problem was that the nut retainer at the brush head had sheared entirely due to metal fatigue. But thank you for helping me get the thing open so I could investigate!
Thanks for the Informationen, my toothbrush is now very Silence.
Thanks so much. That top screw had some loose and the brush head would not vibrate. I was able to fix it thanks to your video.
Thanks, I was able to fix my rattling brush head using this video tutorial. Much appreciated!
I was able to open a gap between the electromagnet and magnet by prying between the two with a small screwdriver, so I did not need to do any disassembly, besides removing the main housing. Now the toothbrush is in works well.
Really helpful, detailed and understandable. Thank you!
Thank you so much, Loiez! I was able to troubleshoot my brush and get it back up and running. Luckily, it was only the top screw that you removed at the 12-minute mark that needed to be reset tightly. It seems like this would be a common fail-point, as you mention early in your video. Thanks you again for the clear and helpful guidance!
Great, super happy i could contribute to safe another device :)
thanks, I managed to fix it. I had a loose screw on the inside and I am so happy that I could repair it!
Thank you so much for this video! It was such an easy fix!
Outstanding walkthrough. Thanks!
THANK YOU SOOO MUCH!! I had the magnet gap problem on my $350 Prestige and this helped me fix it!
Wohooe that stuff is expensive dudde
Yeah and they still have the same guts and stupid failures as all the other models. Would not recommend.
Du bist der Boss, danke vielmals! 😃
Worked great, Thank you!
Took me 5 mins to fix mine. Thanks!
Thank you for your manual for demontage. My sonic have same issue three months after waranty, you manual for demontage saved me 100dollars, thank you boss.🎉🎉
Thank you for taking the time to make this video! It convinced me to just buy a new one.
😂 that is pretty sad but at least you now know that was the problem - i personally would not support the manufacturer for having this planned obsolescence by just buying a new one. As you see by the major feedback on this video, this is by far a common problem and needs to be adressed in future models.
So after reading your reply I decided to give it a shot. I didn't have a plastic piece to open it up so I used a tiny screw driver, it left a couple marks but I didn't damage anything. And I figured since I was going to replace it anyway no big deal. Now it's back to normal and working again. Planned obsolescence is such bullshit. Thank you for the video!
@@captaincake4331 wow this made my day - so glad that you just tried it, even though it now has the used look, you learned something and also rescued the device :))
Great tutorial. Thank you!
Tnx for the video, managed to open it up just to realize that it was broken right around the screw head.
thank you helped me fix my toothbrush. its really hard to get good angles on such tiny things. Keep at it
You're welcome!
Thank you very much! Worked like a charm!
Worked like a charm! Thank you
Thanks so much for this! Worked perfectly!
Worked for me by tightening the top screw…thank you
Thanks for that Video! It helped me fixing mine with the same top screw issue.
Thanks! This video was a great guide to fix it!
Thank you it worked great!! It’s like new again!!
Great explanation! You saved me €100!
Thank you for your video, I just fixed my toothbrush, it works fine for me🎉
Thanks amigo, you just saved me having to buy a new Sonicare.
great video! the spacing part was key for me as tightening the screw was not enough to reduce rattling. for anyone that still has rattling after this is done, once you slide the mechanism back into the housing it should put enough pressure on the components to get rid of the leftover rattles.
Great helpful video - thanks for posting
Thank you for your tutorial ❤ it saved me from buying a new one which cost 2499 Swedish kronor 🎉.
Well then it was deffo worth the effort! :) thanks!
Helped me fix two. The wires that he is so careful that attach to the head are to the sensor that reads how many time you used your toothbrush head. So if you break them it’s not the end of the world. You can still you it. You just have to manually decide when to change your toothbrush head.
Dude THANK YOU. it worked!
He really is a lifesaver. Saved me too when I came to the circutry.
:v And the repair shop told me these things were not meant to be repaired. But look at me now! Hahahah!
Thanks. You saved another toothbrush👍
Gerngschehn :)
worked great for me. thanks so much
We call your gripping / squeezing tool "adjustable pliers". A popular brand here is the "Channellock".
Thanks, you gotta learn for a lifetime 🤙
Бро, спасибо большое. Поставил лайк 👍
Голова болталась, думал, что уже пора покупать новую, оказалось надо было затянуть болт.
super Anleitung, hat mir sehr geholfen
Freut mich, weiterhin viel Spaß damit :)
Ohhhh damn so glad I found this!!!! That was so easy 🎉🎉🎉
great! :)
Helpful video...subbed
Had 3 with the magnet issue, fixed all the 3 in a matter of minutes.
Just a note though: you don't need to use a screwdriver to separate the magnet from the electromagnet (and probably shouldn't), you can just pull down on the coil to separate the assembly: remove the spring, then put your thumb on the back and push the coil down toward your finger. Then insert the credit card and you're done ;-)
And to pop open the cap, whith this model, you can use a M6 bolt and use it as a lever without damaging anything. The threads will catch just enough so it will be easy to open.
Fantastic. The only thing that really made this tricky was the fact that I couldn't see the internal "grips" to press down so the internals could be separated from the casing. Nevertheless, I just took a small flathead and working it around the inside where you indicated on both sides (seeing the best I could with a flashlight). Either way -- thank you -- like others in the comments, I have given my Sonicare new life, and a few tiny drops of Loctite red on that damn screw. Cheers!
Good job !👏🏼
Thanks for video... My sonicare loose a screw in head which make a rattling noise.. I manage to fix it after your video 🎉. Thx
Jippie 💯
Superb. It works. Thank you!
Thanks, glad i could help!
Any ideas on if this has a sensor to turn lights on when moved?
Have one that looks like a techno rave sitting on the counter.
I hope an easy loose wire to solder.
Any other ideas to cause random light turn ons and flickering when not in use?
Thank you so much man ! Awesome
Bro you the best!🤠
thanks man you save my budget!)
Will the seal work which water may enter from the top tip? Just curious.🙏
Thanks , you saved me from spending for a new one
TQVM for this video!
Kiddo ist die Zahnbürste kaputt gegangen (oder sie ist mal runter gefallen) und dein Video hat sehr geholfen. Vielen Dank dafür. :)
Super, freut mich dass ich Dir helfen konnte :)
Awesome! Thanks Man!!
HI, I did the magnet adjustment, but when I take out the credit card, the magnet gets attach to coils. I already tighten the screw to the coil . Any ideas how to make magnet not move? thanks
Thank you! Saved me from buying a new one!
thanks man, I was having a loud rattleing sround. turns out it was that crew !
Thank you!
Thank you for this one! It's called a vise grip in english ☺
When you lifted up the rubber around the metal tip (that inserts into the brush), can you see what holds the metal tip in place? I have had two brushes where you remove the brush and the metal tips comes with it. I reinsert it (without taking the whole brush apart) and push it back into place, but the brush seems to be loose and routinely falls out with the metal piece.
Thanks!
I had the same problem. I think it is just glued in. I added a couple drops of superglue into the hole and reinserted tip. Seems to be holding for now but not sure how long it will hold