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what about smell? If you keep cats pups and urina for one week - it must smell awfull. Especially if you have two cats.

Mine no longer rotates at all. It's 3 months old. What do i do please?

Yep. Mine broke after 2 months.

Kediler kullanmasına rağmen uygulamaya hiç bildirim gelmiyor. Sadece ilk kullanımda geldi. Ondan sonra sıfır bildirim. Kullanıldığını algılamadığı için otomatik temizleme de çalışmıyor Manuel çalıştırıyorum ne yapmalıyım

Moronic product. Describing it as a ‘wireless pump’ sounds like it doesn’t need to be plugged in all the time. And if it does have to be plugged it, why is it USB?? Returning

Socoooooorro!!!! Preciso de um, ops, dois desses

Qual o valor desta maravilha?????????

Does the soft side of the filter face up or down? I cant tell.

Overflows and leaks all over the place. No cracks installed correctly, opening to small perhaps. Returning it.

I am writing to express my frustration with the tutorial provided for the cat fountain. I attempted to remove the pump wheel, as shown in the instructions, but it seems impossible to do so. In the process, I accidentally broke a plastic piece of the pump. It is concerning that the tutorial suggests removing a part that cannot be removed. I kindly request a replacement unit due to the damage caused. Thank you for your attention to this matter.

Tellement mal expliqué !

DO NOT BUY THIS PRODUCT. DOES NOT CONNECT, WASTE OF MONEY BEWARE

I am genuinely amazed on how many people are so lost with this auto litter box. Mine arrives today and I already got all the necessary instructions and videos to start to use it. I don't know what else are they asking for, maybe a team of Petkit technicians at their home to help them stick the stickers or how to open the litter waste draw to magically find the components that are packed in? SMH....

eu tenho a versao 1 e aquilo nao encaixa ?

In another teview they say about leaks . Do yiu have the same problem ?

I jave 2 of these but after 1 year both have problems, one makes loud noises and doesnt pump strongly ( i cleaned it out every piece in the motor) And the other just stops pumping with light suggesting its jot got ebough water but its full. Lovely when it works but disappointment they have issues so early in in life.

Je ne comprends rien comment faire démarrer l’appareil ! Faut-il un smartphone ? Ou bien une procédure manuelle car votre livret a part les espece de carte qui lance une vidéo sans commentaire n’est absolument pas explicite

Je ne trouve pas comment la faire fonctionner ! Il y a bien un moment dans la vidéo ou l’on voit les commandes sur le téléphone mais c’est absolument illisible ce trop petit !

the design is great (I have one) but the fan is totally useless version 2 is also the same

So it’s not wireless? This is false advertising. I’m incredibly disappointed

No one asked for AI or a camera. This device has practically none of the things that people want. Self-bagging? Cool, but how about a functioning weight sensor or rotation from the PURA X or a mechanism to actually take it apart to be cleaned or better detection of cats actually being present or a larger opening? Instead, you just made a LARGER product and slapped the phrase AI on it since that’s a buzzword these days, and then made an indiegogo project, as if the company doesn’t already have the money to make this thing itself. Why do customers have to foot the bill for the product you are likely going to make one way or another?

Sick

Hi nicht kaufen habe es gekauft und es taugt nix Das streu klebt mit dem urin und es stinkt nach 3 tagen nach der kompletten Reinigung

So… another update: I literally had to remove ALL screws to replace the supposedly stainless,stickless, leaking pad… decided to add tape to the seams to help w the leakage due to my male cat sprayer… after this, I will request complete refund which they already approved then invest double in the $800 competitor.

My version is 1.0 and it doesn't fit either since it doesn't have the two tabs that adjust the spray, could I buy another stand?

another humans being pets for cats moment you already know if you buy this for the 550 dollars it costs on indiegogo, the cat will never use this and will instead shit in the box it came in

Very cool stuff, we are reviewing, cant wait to publish video about it. Good job Petkit.

HELP! I need to remove the lock from the display without app, only I lost my account and I need to remove the lock to reconnect the litter box to Wi-Fi. How do I remove it with the front buttons?

Our brand new box didn’t come with the spray or mount so they sent us a brand new box. We have Version 1; they sent Version 2. No way to mount spray. 😡

How do I know when to change both filthers? There is no longer the light code in the wireless model. 😤

洗剤は使っていいのでしょうか？

So mine is working while sitting on the charger, but as soon as I take it off it stops and says water level is too low? I’ve checked to verify it’s near the max fill line so water isn’t the issue. It is a new product tho I just got it today. Do I need to leave it on the charger for a few hours to allow it to function wirelessly?

I guess it was too much trouble to have 1 extra page with actual instructions for those who might not have smart phones or don't use computers. They rather have many languages all saying nothing but to scan QR code. Never saw such a bad, stupid so called "user manual".

Is this suitable for my 10kg Savana cat ?

Have the manual explain how to build it ❌ Put a qr code to a video on the first page and waste paper ✅

I can't believe y'all are making poop slide 2.0. It's exactly why I hate the pura max but love my pura X. The globe style just works... the poop slide just makes a gross mess AND makes it difficult to empty the litter out fully to hose it off outside. Just... no.. I wish you guys would go back to the Pura X design and fix it with a bigger opening and a larger waste bin.

Hello! Very interested in this for my two cats. If I am not home, can I program it in advance to dispense food at the same time each day?

I was about to buy it, but then I see the opening is so small. There is no way you can squeeze the cat inside. Even the cat is very flexible to enter. There is no way many people roll by it.

I checked to indiegogo page cause I was interested but it felt suspicious. Why is there 447 backers and only a total of 9 perks are claimed as of this comment. 438 are just making contribution? Am I missing something?

I purchased the mine today on Indiegogo! Looking forward to the day it will be shipped. I´ll need to wait until October, but I hope it is worth the wait!

I love living in 2024

Very intrigued

Smart spray doesn't work. Asks to change the name. Doesn't connect

Не работае smart spray. Просит сменить название. Не подключается

i dont understand im japanese

Why is the opening so small???? I can’t understand who is making these boxes, do they not have cats? Such a let down

This is way too big. And most cats will not like the swiveling camera.

This is a horrible machine. Be ware. If you rely on this feeder to feed your pet~Family. Be ware. It was off line without warning. I bought my feeder in china and use it china, one day I come back home and found my feeder was off line for no reason. And tried to reconnect it with home internet, it gave me a message telling me my machine is outside of china and it’s been locked. Customer service is all robot and when I call Aftersale service and talking to a real person, I have to shout because I’m going to travelling in two days and my 2 cats will live without food. I asked for a company location so I can bring the machine over, they told me there is no company, no office location! Will you trust this company or your pet with this product? I’ve only bought this machine 5 months ago and they told me to bring the machine back to china to use??!!, I am in china! Machine is in China!

Not connecting. Says device not found. Grrrrrr

after cleaning and putting it back together it says resetting and makes noises. This doesn’t seem to end