Vicks Starry Night Cool Mist Humidifier V3700 - Getting Started
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- čas přidán 25. 08. 2024
- Learn how to set up and use your Vicks Starry Night Cool Mist Humidifier - V3700.
If you still have questions, please reach out to our Consumer Relations team by emailing us at SocialSupport@helenoftroy.com. We are here to help!
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To get the most out of your Vicks Starry Night Cool Moisture Humidifier, follow these helpful steps.
Make sure your humidifier is on a firm, level, water resistant surface at least six inches from the wall.
Remove the tank and set aside.
Then remove the filter and filter tray from the humidifier.
Soak the filter in cool water. Do not wring the filter.
Fold the filter flat and insert back into the filter tray.
Place both the filter and filter tray back into the humidifier.
To use with Vicks VapoPads, with the water tank off the unit, locate the Scent Pad slot.
Insert the VapoPad.
To fill the water tank, turn it upside-down and remove the tank cap by turning it counter-clockwise and fill the tank with cool tap water.
Replace the tank cap and tighten by turning clockwise.
Place the tank back on to the humidifier.
With the power switch in the off position, plug the filled humidifier into the wall outlet.
Set your fan speed to the desired output. The high setting will provide maximum moisture, while the low setting is a night time quieter mode.
To turn on the projector, turn the Projector Power Switch to the on position.
Relax and enjoy your Starry Night Cool Mist humidifier.
*humiditer We liked it **Fastly.Cool** so much in the basement, we bought a second one for the main level. The amount of moisture it pulls out of the air is astonishing.*
Humidifiers do not pull moisture out of the air. They put moisture into the air.
My original intention for this humidifier was to use it for plants that require high moisture levels. After using it in my room, czcams.com/users/postUgkxtD9aJ2m6GU-X1IChQxjn9l31K1A7Kpwj however, I think that's where it is going to stay in the fall and winter season at least. The increased humidity in my room made the room warmer and more comfortable. I had first ran the humidifier for 4 hours with the timer setting for it. After the first hour, I checked my room and can feel the difference. When the full 4 hours was up, I checked again and noticed that the humidifier was shut off as it is suppose to. The moisture level never seem to get passed 56/57%. I then let it run until all the water is used up, which it wasn't all used up. There are still some left in the base that you are not suppose to add water to. I filled up the water tank all the way again, being careful when removing it from the base. Some left over water may spill out. After putting it back on and setting the unit to auto, I let it operate. It didn't stop running, rather I don't know if it did at any point since I didn't check it regularly, for 24 hours after which the water in the tank ran out. The moisture reading never passed 56/57%, which may be a good thing for me. Being situated right next to my bed, the noise was not very noticeable with the occasional water gurgle from time to time as the unit ran.
Barely set mines up, my 3 month old baby has been having congestion and also my husband at times this is a perfect gift for the family or to yourself I’ll let y’all know how it is 😉
How is it?
I found this at the thrift store today, seeing how it works as I have never had a humidifier.
If you have any other questions or need assistance after watching the videos, please email us at SocialSupport@helenoftroy.com.
Same got it at a savors thrift store. I don’t have a filter, it blows air but the water hasn’t changed and I’ve had it on for a week mostly. Any help would be great!
@@amandaangelisse5612 You do need the filter for it to work. It's basically like an evaporative cooler, the filter soaks up the water and the fan pulls the moisture through the filter. It normally takes mine just under 24 hours to go dry on High.
That is cool
Very helpful
Just started up for first time ----- $5 at 2nd hand store; never used til now.....I have it on a towel in a big baking sheet bcs I've learned from another humidifier that's likely needed. Lol. (sad but true)
Why does mine not have the slot for the vapo pad? I literally have the same one.
Thank you for your inquiry. The scent pad slot is located on the inner ledge of the base, just above the word "Vicks". We would recommend double-check that area, and if you still have trouble locating it, please reach out to us at SocialSupport@helenoftroy.com for further assistance.
I almost messed up the whole machine thank goodness for this video 😅
How is that even possible? 😂🧐
Rude much
Hi can the tank just be taken off when you are done or will the water just spill everywhere I’m not sure
Thank you for your inquiry. To clarify, if the tank cap is secure, water should not spill from the tank when it is lifted off of the humidifier's base. If you have further questions or need assistance, please contact us at SocialSupport@helenoftroy.com.
@@vickshumidifiersthermomete2655 thank you very much
I just purchased this same unit. Hopefully I don't experience any leakage.
Thank you for reaching out to us. We would not expect you to experience leakage from this humidifier. If you require assistance, please contact us by emailing SocialSupport@helenoftroy.com.
So I just got one is it normal to not see the mist and only feel cold air
Thank you for your inquiry. It is normal not to see the mist while the unit is in operation, as this evaporative type humidifier emits an invisible mist. If you have further questions or need assistance, please reach out to our team at SocialSupport@helenoftroy.com.
Hello I have a question. So when I first installed it . It was making a noise when i set it on max and now it's not making a noise at all should I be concerned? Should the humidifier be quiet ?
Hey Maria. We'd be happy to assist you, however, we'd like to look further into this. Please reach out to us by emailing SocialSupport@helenoftroy.com.
I don't feel like it's working. The water level hasn't come down in a week and I don't feel any discernable change in humidity.
Hey Madabird. Thank you for reaching out to us. We'd like to help with troubleshooting. Please contact us by emailing SocialSupport@helenoftroy.com for assistance.
Same with me, it’s been plugged in mostly for a week and the water level hasn’t changed. I also don’t have a filter since I got it at a swap shop. Any help would be great!
@@amandaangelisse5612 you definitely need a filter and to get it wet. You can buy one at Walmart
Necesito comseguir las pastillas viks y el filtro dnd la puedo conseguir aca en chile gracias por la respuesta de antemano
Gracias por contactar al departamento de relaciones con los consumidores! Para obtener asistencia en español, contáctenos por teléfono al 1-800-554-4558.
where the filter is placed is there suppose to be water there ? since the filter isn’t suppose to be rung out
Hello Destiny. Yes, there will be water that enters the filter tray from the tank, so that the filter can wick up the water into the path of the air blown by the fan. If you have any other questions, please email our support team at SocialSupport@helenoftroy.com and we will be happy to assist you.
Bought mine from a thrift store last week, disinfected it. checked for cracks. All systems seemed go until I turned it on and water came flooding out back/bottom? Disappointed, but it must have some issue that brought it to thrift store. Bummer.
We will be happy to assist you Kerri. Please make sure the unit is on a flat, level surface, and that there are no cracks in the tank or cap. If you need additional assistance with getting the unit to not leak or a new tank, please email our support team at SocialSupport@helenoftroy.com for assistance.
Can I use it without the filter or is it needed?
Thank you for reaching out to us Rina. This unit needs to have the wicking filter in it, as the filter wicks the water up into the path of the air, so it can be evaporated and humidify the air. Without the filter, this unit is as effective as a bowl of standing water at humidifying the air. If you have any other questions, please email us at SocialSupport@helenoftroy.com and we will be happy to help you.
I lost the star projector cap
Thank you for your inquiry. For assistance with obtaining replacement parts, please reach out to our team by emailing SocialSupport@helenoftroy.com.
Can you tell me why it creates bubbles--non stop. Water ends up everywhere? I just purchased this a week ago.
Hey Dede. We'd be happy to assist you with your inquiry. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
Si no encuentro el filtro con ke puedo reemplasarlo
Hola Yadira. Gracias por contactar al departamento de relaciones con los consumidores! Para obtener asistencia en español, contáctenos por teléfono al 1-800-554-4558.
Just bought this machine. Should I use it all year around?
Hey Kikaaa. Thank you for your inquiry. To confirm, if the air in your room is continuously dry, you may want to use this humidifier all year round. You may wish to invest in a hygrometer to monitor the humidity level in your room. We hope this information is helpful! If you require additional assistance, please email us at SocialSupport@helenoftroy.com.
@Vicks I need a replacement water tank for mine. I dropped it and it shattered into pieces.
Hello Debbie. For information on replacement parts, please email our support team at SocialSupport@helenoftroy.com and we will be happy to assist you.
I have a leak at the bottom.. What might be the problem ?
Hey Olivia. We're sorry to hear you had this experience. We'd like to help. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
Why can't Vick's just answer the questions here? That way it will assist everyone who may be experiencing the same issues. 😒
@@vickshumidifiersthermomete2655 why does it leaks
It’s the tray placement I had same issue it stopped when adjusted. Hope this helps
hello, my mom send one from the US, its 120v right? our outlet here in the philippines are 220v, we can use transformer but we need to know ho many watts vicks humidifier have. thank you.
This unit was made only for use in the United States or Canada. Using the unit on a different power source, even with a transformer, can damage the unit. Before purchasing a unit from the United States for use in the Phillipines, please contact our Asia Pacific team at KazAsiaHelp@kaz.com who will be glad to assist you with finding a unit that was manufactured for use in your country.
How long until I need to change the vapor pads?
Hey Naedull. Thank you for your inquiry. The Vicks VapoPads will provide up to 8 hours of scent per pad. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
My humidifier started rattling really loudly and it’s probably the fan hitting a bolt or wire but I have no idea how to remove the fan housing in order to fix it. How does anyone clean the fan???
Hey Chrissy. This is not the performance we'd expect from this humidifier. We'd like to help. For assistance, please contact us by emailing SocialSupport@helenoftroy.com.
Mine keeps leaking
Hey Mia. We're sorry to hear you had this experience with our product. We'd like to help. Please reach out to us at SocialSupport@helenoftroy.com.
czcams.com/video/NZ2jVzxxnLI/video.html
How do you change the vapo pads does it has to be cleaned everytime you change to a new pad?
We will be happy to provide that information Escarlen. When the VapoPad is dry and needs to be changed, you can use a small cloth or tweezers to grab onto the tab of the VapoPad and discard it. Then you can insert the new VapoPad. There is no cleaning that needs to be done. If you have any other questions, please email us at SocialSupport@helenoftroy.com.
I just got one. I just wanna know how often do you have to get a new filter? Also, how often do you have to moisten the filter?
Can it still humidify without the filter ? I just ran out ?
Hey myelectronichut. This humidifier requires a filter for operation. We'd recommend replacing the filter in your unit. For additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
Where do I buy the large filter ? Mine is dirty
Hey Carlos Torres. We would be happy to assist you with your inquiry. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance. Thank you.
Do we need the Vick’s pad for the machine?
Hey Lexi. Thank you for your inquiry. To confirm, these optional VapoPads are not required for operation of this humidifier. We hope this is helpful! If you require additional assistance, please contact us by emailing SocialSupport@helenoftroy.com.
How long should 1 wick filter last ?
Hey Sanam. Thank you for your inquiry. Depending on your water quality, use and care, the replacement wicking filter for this humidifier will last up to 30-60 days. We hope this information is helpful. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com
I have a model similar to that but but the spring is set up so that the water keeps overflowing. Any way to fix it?
Hey Buz Ray. We're sorry to hear you had this experience. We'd like to help. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
Can you turn the starry light off?
Hey Krzysztof. Unfortunately, this feature cannot be turned off. We apologize for any inconvenience this may cause. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
The water does not seem to leave this machine …. It’s been on all week abs no water seems to have left the machine
Hey Cocky. We're sorry to hear you had this experience. We'd like to help with troubleshooting. Please reach out to us at SocialSupport@helenoftroy.com for assistance.
Same here.
it wont start up
Hey Jkoolii. We apologize for any inconvenience you have encountered with our product. We'd like to look further into this. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
Anyone know why it leaks?
Hey Sonia. We're sorry to hear you had this experience with our product. We'd like to help. Please email us at SocialSupport@helenoftroy.com for assistance.
It’s the tray it needs to be adjusted had the same issue
Okay why was I not informed it would leak water
Hey Jazmine. We sincerely apologize for any inconvenience you have encountered with our product. This is not what we'd expect from this humidifier. We'd like to help. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
Yes it leaks bad unfortunately . I hate it .
I wonder why does it leaks so bad
Mine is leaking like crazy too.
@@vickshumidifiersthermomete2655 yep. LEAKS BADLY. SEEMS TO BE A COMMON PROBLEM. I DONT RECOMMEND THIS PRODUCT.
yo tengo una pero me tira toda el agua
Hola Bessy. Gracias por contactar al departamento de relaciones con los consumidores! Para obtener asistencia en español, contáctenos por teléfono al 1-800-554-4558 (M-F 8:30AM-5:00PM EST).
this shit fucking sucks and it leaked all over my floor and now i cant return it thank you vicks xo
We are shocked to hear about your experience Kerrie. Please email us at SocialSupport@helenoftroy.com and we will be happy to make this right for you.