Easy AI-Powered Customer Service: No-Code Assistant API with Zapier Automations - Complete Guide
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- čas přidán 28. 11. 2023
- This comprehensive guide demonstrates how to harness the power of OpenAI's Assistant API in combination with Zapier's automation capabilities to create a no-code customer service agent. The video walks viewers through the steps of integrating these technologies, showcasing how they can work together seamlessly to enhance customer service efficiency and responsiveness. It's aimed at users looking to implement AI-driven solutions in customer service without requiring deep technical knowledge.
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Assistants API Beta
The Assistants API allows you to build AI assistants within your own applications. An Assistant has instructions and can leverage models...
platform.openai.com/docs/assi...
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Key Takeaways:
✩ Integration Process: Detailed instructions on how to integrate OpenAI's Assistant API with Zapier, highlighting the ease of setting up and customizing the integration for specific customer service tasks.
✩ No-Code Solution: Emphasis on the no-code aspect, making it accessible for non-technical users or small business owners who want to leverage AI for customer service without the need for programming expertise.
✩ Practical Applications: Real-world examples or case studies demonstrating the effectiveness of this integration in improving customer service response times, accuracy, and overall user experience.
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Welcome! I'm Corbin ai, the CEO and Full Stack AI Engineer behind the vision of Webcafe AI Nexus. While I lead our ventures into the vast world of AI-driven solutions, it's no secret that my fuel is a mix of tech enthusiasm and copious amounts of coffee. I’m on a mission to architect an ecosystem of AI-focused SaaS platforms, all destined to reshape the business landscape.
Together, we chart the unknown, innovate the unimaginable, and always have a cup ready for the next big idea ☕
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There’s another AI channel I’ve been following for the last few months but he’s gotten much more Hollywood lately and is explaining the tech part much less than he used to. The algorithm bought me to your channel and I make sure I watch at least 4-5 vids before subscribing to anyone. I subbed to yours yesterday. Your info and tutorials have been a breath of fresh air as it relates to the Assistants API. Keep the tutorials coming. They’re rly helpful.
Thanks, I appreciate the support!
Hey Corbin, thanks for showing this one. I'm excited about this one. So many possibilities.
Would love to see you do one where you create an Assistant in OpenAI and add functions to it e.g. external API that we can then use in a Zapier automation that utilizes the extra function built in.
E.g. Connecting the Assistant to a Slack channel to send and receive messages by utilizing the API that's built into it.
Navigate to key moments👇
made via tubestamp.com
1:39 - Creating a customer service bot
5:30 - Extracting relevant information for training
8:04 - Testing API using OpenAI Playground feature
12:59 - Setting up email response body for inquiry
17:07 - Automating customer service with Gmail draft creation
Recap by TubeStamp ✏️
That's Powerful, Thanks man
thanks very good explanation
Great! I ll buy your courses, thanks alot! :)
Hey Corbin, have you checked out the Zapier Custom AI Action Integration? Zapier also gave us the API framework for integrating Zapier Actions into AI apps and systems. Would love to see a video on this.
Great videos bro, keep up!
Thanks, will do!
Love it! Any recommendations on a good no-code frontend to combine with the Assistants API?
Thanks
would love to see your opinion and run through of Amazon's Q assistant!
Corbin - love the content! Question for you: you said that you use a MAC... how do you overlay your face onto your videos? What software are you using?
I utilize OBS and bought an Amazon drop-down green screen!
Can you make an booking appointment Ai tutorial so it can look up appointments make bookings send emails to customers etc
😊
Hey Corbin, you channel is pure gold. I've managed to do this for customer support, great! I just cant get rid of GPT 4 including sources in the answers, and can't get Zapier formatter to replace it with blank, it's tags like that in text from gtp 4: 【11†source】, 【10†source】 and similar. So some unregular square brackets with something in it... regex seems unable to remove it from text in zapier formatter... find & replace with blank. Any ideas?
Can you please make a video of how zapier interfaces can work to Automate google calendar. Thank you
Super........ I must say I always learn from watching your video.
Actually I wanted to ask can I Zapier to connect assistant API to my GHL and have it send personalised SMS to my leads. Basically a Sales Assistant Chatbot...... That can sens SMS to the clients, basically talking to them like a real human. And book and in the end send a calendly link to book a appointment.
Can we do it whatsapp as well? (GHL isn't meditory if I can send personalised SMS or whatsapp messges to leads. )
Hey Corbin. This i really cool. It's like when Chatbase collaborated with Zapier in the beginning. But the problem is that gmail has removed ChatGPT from there approved list. I wish your video was 2 min longer showing what happens when you press publish. In my end I can't publish:
Gmail has some additional requirements.
Your Gmail data can only be sent to approved apps.
Unfortunately, the app you are using is no longer supported.
You'll need to edit your Zap to turn it back on.
first we need to pay for gpt model then we have to pay for zapier. so how much money we have to pay for whole process
What’s the advantage of doing it this way vs just using Zapier actions or webhooks?
This is possible as well; I just find this way very easy to implement!
I am having problems with the response coming from the conversation with assistant not being able to process the messages fast enough and the zap timing out. is there anyway to avoid this and make sure that it always goes through?
Thanks Corbin! I want to automate our customer service trained on years of LIve Chat interactions using Assistants on Zapier and ChapGPT. Is this currently possible. If so can you do a video demonstrating this. If not I would be happy to hire you to set this up with my developer.
Hey! So, in this specific context, here is the best way to approach this, which honestly does warrant a video. You will want to set it up so that it organizes the relevant data; in this case, it would be the interactions data into key sections. Then we would upload this data to one assistant. Now, when using assistants, we can't have them reference too much data at once as it won't be effective.
Therefore, in the automation flow, we use another GPT to analyze which data set to choose. Then, once we find the correct one, we will place that in the variable input on Zapier as the file to reference and proceed with the conversation.
Hope this helps!
@@webcafeaiintresting approach , I didn’t understand why the assistant can’t find it self the right file to find the better answer? Would be interesting a video test tutorial !
Could anyone confirm if this works with a 'consumer' gmail account? im having trouble (my consumer gmail refuses to connect to chatgpt) :)
Lmao typical proud Mac user getting pwned. "Or whatever it's called on windows (referring to txt editor)... "I can't save to .txt" lol. A txt editer can't even save to .txt? That's apple compute for you.