Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support
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- čas přidán 20. 06. 2024
- This video shows how to create a BIOS recovery flash drive. If you experience a hard drive failure on your notebook PC or no longer have the HP_Tools volume or partition, follow the steps in this video to create a BIOS recovery flash drive.
Chapters:
00:00 Introduction
00:18 Insert USB drive
00:26 Run BIOS driver
01:10 Create Recovery USB flash drive
01:41 Remove USB drive
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Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support
• Creating a BIOS Recove... - Jak na to + styl
Yes! It worked like a charm :)
When performing a BIOS update on a 15-n221so the system halted and i was forced to remove AC and battery to power it off after ~10 minutes. Created the BIOS recovery USB as shown in this video, and voila...the damn thing was working again!
+Peter Sundstrom great to hear. I'm glad it helped so much!
how you do it ? just curious because no one seems to be able to do it
this is only InsydeFlash program doesn´t give me the choice to do it. where is the program shown in video ? pls link
I found out how to use the bootable USB! To use the bootable USB you created for your faulty HP laptop I found the following useful info: Insert prepared USB into the HP laptop it is intended for. Make sure the laptop is turned off and the charger plugged in. Turn on laptop whilst holding the windows key and letter B on the keyboard. The system will find the USB and the BIOS flashing process will start. Do not interrupt the process. Check the BIOS version afterwards to confirm the updated version.
Thank You
This just worked.
Thank you.
Sound fx and voice acting are cool❤
On the HP customer support website there are two versions for a bios for my laptop HP 625. My question is do I have to download both of the bios versions and flash them separetely to the laptop or I need to do that with just the latest one? Thank you!
+niki123489 You can update the bios to the latest version.
@@HPSupport My laptop on the screen it's
saying it is HP 625, but when I remove the battery it's saying HP 620 and there are two different drivers for both. Which one should I download the drivers for? HP 625 or HP 620? Is there a problem if I test them both? Will this damage my laptop?
my hp elitebook 8470p bios is corrupted. so i want to make a usb flash drive from other computer. when i try to do this process in other computer but after installing software,i cant get windows bios utility screen. please tell me how can i make bios flash drive from other computer
+Indian Consumer Guide Download the latest HP PC Hardware Diagnostics 3-in-1 USB Key available in links below: bit.ly/2wZfeLc and hp.care/2oexnTz
Do I need the same type of computer to do this? The only other computer option I have is the HP Envy, and would using that computer to make the flash drive harm the H.P. Envy or cause it to not fix my HP Pavilion X360?
+Bella A You cannot use other computer to create USB flash drive. Please follow the steps mentioned under this document to fix this issue: support.hp.com/in-en/document/c06162205
@@HPSupport my brother in christ how tf im going to use my pc to make the USB flash drive if my pc cannot boot because it have a hard disk failure, you guys are just fucking genius making that executable that can just run IN THE PC THAT DOESNT WORK
winflash gets transfered to the thumb drive, but the sp47531 opens as insydeflash. there is no extracting. it tells me not to turn off my computer. there is a start button and an exit button. current bios, new bios, id, and version are all blank. it says it's about to update my bios. a.be sure you are running on external power. b. before continuing, close all applications. c.your system will automatically shut down after update.
I was able to extract the utility to the temporary folder via the InstallShield, but the utility won't run. Not sure what's going on, but I'm using a Dell computer running on Legacy BIOS to create the recovery USB to fix an HP laptop running on UEFI BIOS.
Hi there, thanks for contacting!
I understand that you are experiencing an issue in creating a bios recovery flash drive.
I will do my best to assist you.
Please try using HP cloud recovery tool as mentioned here to fix the issue: bit.ly/3eEeaGZ
Binu - Social Media Tech Support
You saved my bacon. Thanks!
Hi Tommy, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Hey I’ll try it as soon as l get an new Battery for more secure operation. But I think it would be quite absurd, if an exchange of Mainboard were needed. It costs 1200€ for a gaming laptop. I don’t know whether it is a virus or hardware error. I mean It costs too much.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about creating bios recovery flash drive.
I will do my best to assist you.
Please try using HP Cloud recovery tool as mentioned here: bit.ly/317XDob
Binu-HP Social Media Tech Support
I have no option to create a recovery usb drive.. When i download the BIOS file it gives me InsydeFlash, it asks me for my current ID and New ID and does not in any way seem like it wants to create a recovery drive, it wants to update the BIOS for the pc i'm currently using, I have an HP G61 Notebook that has the black screen error, it has the error code of 2 flashes on the caps lock LED so i know it's BIOS corruption, please help.
I got same error InsydeFlash. I tried lot of times over different operating systems including the same as on my effected machine HP 431 Notebook PC but all in vain. So finally i disassembled my notebook , located CMOS battery , disconnected it & pressed the power button for 60 Secs with all power sources disconnected. After assembling my laptop i got my display back with an option to press any key to restore BIOS with a error message "CMOS checksum error"I did same and my laptop is working fine since now.
Same here, it gives you no option.
+Gil Gillis We understand that you are experiencing an issue in creating a BIOS Recovery Flash Drive for HP Notebooks. Please refer the following documents to create Recovery Flash Drive: 1. For Windows 10: hp.care/2n5MNJg 2. For Windows 8: hp.care/2n5VyTt and 3. For Windows 7, Vista and XP: hp.care/2n5OLcG. If your laptop does not start and emits an LED or Beep Code, please follow the instructions in following document: hp.care/2nvpuq8
None of them work, do you want to buy a notebook? it's good for parts?
Trying to fix my friends Probook 440 G3 that has black screen and capslock+num lock is blinking, and after a while the cpufan spins up. Tried to create a recovery usb with the recovery tool, but that option is greyed out so I can't go any further. Tried it on both a HP laptop and a non HP computer, that option is still greyed out. I will soon give up on this, not many options left besides trying to fix the bios and hopefully to get my friends laptop to boot again.
+LellePrinter82 thanks for reaching out!
I understand that you are experiencing a black screen issue on your notebook.
I'll do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
I have been trying to Flash/Fix my BIOS for a couple days now. No idea why it 'broke' in the first place. I went to sleep, it was fine. I woke up, it would not boot. I have created a recovery usb drive which sort of started working the first time I tried it, the BIOS update screen came up and got to about 40%, the screen went blank (I know the directions said it might), I let it ride and after a while the PC had shut down and is still not fixed. Now when I insert the drive, it does not "find" the files aka the BIOS update screen never starts...
+Sly Bandit Please try using HP cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
i have installed win 10 and i i can't access to windows , logo of windows 10 appear under it white circles Gather one after the other , there is another thing i i can't enter to Bios or boot option's while i am press F9 and F10 i am also try whole F press , my laptop hp pavillion dv6 notepook can u help me sir !
Help. There are no BIOS slider for HP pavilion 15 b008ee? How can I get this recovery software?
+Mark Eren Cipriano Please refer the instructions in this document to get a recovery disc for your HP Pavilion Sleekbook 15-b008ee: hp.care/2viBQse You can also create Microsoft Recovery USB Drive as mentioned in these documents: Creating and Using a Microsoft Recovery USB Drive (Windows 10): hp.care/2viOnfl or Creating and Using a Microsoft Recovery USB Drive (Windows 8): hp.care/2viOrf5
Hey HP, the BIOS Update Utility doesn't show up after the files are extracted. I downloaded the BIOS for my HP Pavilion 15 Laptop PC 15-eh2000 IDS Base Model multiple times but it doesn't work either time.
Hi Meagty, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in creating a bios recovery flash drive.
I will do my best to assist you.
Please try using HP cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
Binu_HP Social Media Tech Support
Hi, why there's no BIOS driver of my HP Pavillion Convertible Model: 14-cd0069TX with Serial Number: 8CG8351H32 ? Please reply, i badly need some help.
So uh...
I'm trying to unbrick my HP 14-df0023cl Notebook, and I downloaded the BIOS update.
All it did was install something called 'Insydeflash' which proceeded to do absolutely nothing.
Is there some sort of BIOS file or folder, or is there a BIOS Update Utility for my model laptop?
Any help would be appreciated, thanks.
+The Recolor Channel You can try updating the bios from here: ftp.hp.com/pub/softpaq/sp95001-95500/sp95066.exe
i had formatted my laptop ..i want to know my bios driver is or uninstalled
+The Exploiter Man System Restore (format) will certainly restore your system files and programs, but it is not a tool to recover your deleted files or data, please check and update the latest version of BIOS.
Hi, the Bios file found the HP support website for HP Laptop - 14-dk1003dx is corrupted.
unable to create bootable USB flash drive. Could you assist?
+MINOR LOPEZ Please try using the HP cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
Yes hello can you help us with some clear drivers including keyboard and USB controller drivers and preferably a complete and clear set of all needed drivers for the HP Elitebook 2760p
Right now it is not clear and I am having some previously known issue with some keys not working because some keyboard or more specifically some usb controller driver is not installed or properly installed, I had this issue in the past and somehow fixed it but this was back on windows 7 or something where the driver set was more clear, but now we need a set specific to Windows 10 and really Windows 11
The website driver set only shows options for up to Windows 8 and it is not clear, what we can use to get full driver coverage in Windows 10 and maybe even 11
Maybe you can address this?
Your support would be greatly appreciated by many trying to upgrade their OS on this model. Probably some people unnecessarily replacing their keyboards thinking it's a hardware issue when it's really related to the software, maybe you could help provide clear solution and set of drivers
Does any one now how to install the update on the usb? Because i am looking for this for 7 days and HP doesn't have a an answer to this, this IT techs are amazing
Hey HP do you people sell motherboards for your laptops. And if yes what is the price.
+ANONYMOUS TARIQUE Please contact our phone support team to know about the price of motherboard.
Step 1. Open link: www.hp.com/contacthp
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
help me, after setup instalation, there's pop up showed "insydeflash cannot load the driver error"
please what should i do??
+404 notfound The computer BIOS might become corrupted from a failed BIOS upgrade or damage from a virus. If you experience any of the following symptoms, recover the BIOS. The complete instructions can be found in this document: hp.care/2naKd5P
Hi, when I tried to create the usb to recover the bios, when I started the the .exe file it didn't worked. What should I do? I have an old dv6-6156sl
Hi Alberto, thanks for contacting!
I understand that you are experiencing an issue in creating recovery flash drive.
I will do my best to assist you.
Please try using HP cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
Binu - Social Media Tech Support
is a hp laptop neccessary for transferring the required file into the usb?
+PredatorX Please try using HP cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
The only files available for download now provide executable files that install the bios directly from windows. Where are the files that create the bootable drives? None of this works as you say it does. The files I download only create another executable. Where is the file that works as the video shows? None of this works as you say it does.
+ACC Library Please try using HP cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
Yea I hear you loud and clear it's bull that they don't work like that anymore
how to install SP91950 softpaq in usb for installing an operating system on hard disk?
+Amir Ayaz Steps to create the BIOS recovery flash drive for HP notebooks is mentioned below:
Insert a blank USB drive in a working computer.
Double-click the BIOS file that was downloaded from support.hp.com from the BIOS category for your notebook.
Follow the on-screen prompts to continue.
In the InstallShield Wizard, click Next.
Agree to the terms, then click Next.
If prompted, click Next to extract the temporary files to the local hard drive.
In the HP BIOS update utility, click Next.
Select Create Recovery USB flash drive, then click Next.
Select your USB drive, then click Next.
After the computer copies the BIOS files to the USB flash drive, click Finish.
The USB flash drive is renamed as HP_TOOLS.
If necessary, click Cancel to close the window.
Remove the USB drive from the computer.
What about the tool for Mac? Wine/VirtualBox doesn't work, and an iMac is my only other PC... Help
origamistdave HP is like " buy another HP notebook in order to fix the broken one"
hello can i create a recovery drive in a different computer or only in hp devices/laptops
+Bryan Penuela The steps in this video are for HP notebooks and may or may not work on other brand notebook.
@@HPSupport In short, you are only 100% sure you can recover an HP computer if you have another HP computer, otherwise, good luck
Hi there. After run the bios application and save it to the local folder. HP system bios update utility is not appear. How can i flash the bios intho the flash drive without it?
+smoulder88 Please try using HP cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
Can u take the USB from one computer and put it in another one?
+Radiated Monkey Nope it is computer specific.
Using this video to recover bios from an old HP6300 ivy bridge desktop there are no nice simple gui applications to make a recovery thumb drive. Instead HP dumps you into an old session of explorer with 10 different hyperlinks you have to try to figure out.
It is too much to ask for HP to link in desktop bios into this streamlined gui tool, so i don't have to read up on a bunch of stuff and then hope i'm making the correct choice/guess that won't brick my mobo?
+Teal 'c Please try using the HP Cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
Hi i have a HP Pavilion 11-n005ns x360 (ENERGY STAR) and can't find BIOS to download in HP support
+Christian Rivet Please update the bios of your notebook from here: ftp.hp.com/pub/softpaq/sp86501-87000/sp86809.exe
Can I use an external hard disk instead of USB?
+Aryan Sinha Nope. You need to use external USB.
I don't get that finished message on display, when I put USB on my HP laptop I don't get anything.
+Zoom Team Please refer step 2 from this document to know about creating a USB recovery drive: hp.care/2naKd5P
When I run the utility , I get the message problem getting flash information model 15s-fq2020ur
+Transformator220v Please refer to the instructions under this document to fix this issue: hp.care/2oexnTz
This can work on a hp prodesk 600 G2 sff?
+Jaime Zuñiga Obando You can try the steps mentioned under the video on your computer.
does this tutorial work for macbooks?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know whether the steps mentioned under the video will work on MacBook's.
I will do my best to assist you.
The steps mentioned under the video are tested on HP computers. We would not be able to comment whether it would work on other brands.
Binu_HP Social Media Tech Support
I s/n of my computer in my computer pops up but I don’t see bios listed just drive 1 and order recovery media please help
+DEVS_VIDS Please follow the guidelines under this document to fix this issue: hp.care/2oexnTz
Can you help me? when I turn on my monoblock computer, Computer beeping loud and show this message:
The BIOS recovery files cannot be found or the files are corrupted.
Using another computer and a USB flash drive, download the latest BIOS file from the HP website and create a BIOS USB recovery drive for the PC that needs recovery.
Insert the BIOS USB recovery drive into the PC that needs recovery and restart the PC.
+Abdurashid Majidov May I know the complete model number of your computer so that we can check the details for you?
winflash gets transfered to the thumb drive, but the sp47531 opens as insydeflash. there is no extracting. it tells me not to turn off my computer. there is a start button and an exit button. current bios, new bios, id, and version are all blank. it says it's about to update my bios. a.be sure you are running on external power. b. before continuing, close all applications. c.your system will automatically shut down after update.
i dont want to update this computer. i want to update my computer. my computer wont boot. i needed to download the bios off the hp website using another computer. knowing this. how do i get the sp47531 to extract to my thumb drive? is there anything specific that i'm suppose to have extracted? if so then what and can you help me?
Josh Keller same here.
same here@@catanddog-ve7vq
+Sam Aerts We would request you to kindly contact HP support. Click on this link: hp.care/2oBzBNI
I’m trying to use this method to fix the black screen/blinking caps lock issue but when I went to download the bios from the website, it doesn’t have the option to select windows 11 operating system. Only windows 10. And I think that’s what caused it to not work for me
Hi BrandonG97🏈,
Thank you for your post and interest in our product.
We appreciate your time you have taken to contact HP Support and We apologize if you had any inconvenience.
I'd like to help you with your HP Product and related queries.
As a first point of diagnosis, please try few of these troubleshooting steps:
* Power off the laptop.
* Disconnected AC adapter from the laptop.
* Press and hold the power button for 15 seconds.
* Allow the laptop to cool down for a minute.
* Then plug the AC adapter.
* Power ON the laptop.
For additional troubleshooting steps, please reference to this document:
support.hp.com/sg-en/document/c02693833
If issue still persist after trying above troubleshooting steps, please contact our customer care team over the phone or chat for further assistance, if the issue requires additional troubleshooting over remote session or in Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please follow these steps to reach HP Phone Support:
Step 1. Open link: support.hp.com/us-en/contact-hp?openCLC=true
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the Local Contact Options.
In case you want to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link:- www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hope this helps. Keep me posted.
Regards
Vignesh-HP Social Media Support
Will it work in hp 15bg-001ax plz reply
+Shubham Mamgain You can try the steps mentioned under the video on your unit.
Whenever I plug the AC Adapter, the laptop powers on by itself. Therefore, I can't use the shortcut keys. The model is 17-bs011dx
+Muhammad Bilal Please try restoring default in bios as mentioned here to fix the issue: bit.ly/35dhy3c
As few others have mentioned here, this doesn't work for all of the BIOS update files, for my laptop, 15t-y200, it does not even extract any files, so I am unable to get to the boot recovery menu. I tried extracting different ways directly at the source, no luck, it is grayed out by HP. I tried to create a bios recovery USB for two different BIOS updates and it worked just fine, but not for the one I need. I just need HP to unblock that update .exe but there is no way to ask them.
+Larisa Khailo Please try using HP cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
@@HPSupport That is the issue, that since the bios is corrupted, I am unable to get to the bios menu to select boot from USB. I need to make a bios recovery boot flash drive. Is there a reason why for this particular model the bios will not extract in a different laptop in order to create a recovery USB. I waited for a newer bios update and it does the same thing, does not extract to give me an option to create usb.
@@HPSupport When I try to create this HP cloud recovery using the tool, it does not allow me the option to chose Windows 10, it is automatically grayed out to Windows 11, I wounder if that is the reason my laptop is not catching it when I try to restore with that USB? My product ID is 2D117AV.
@@larisakhailo5618 these fools cant read....they now ignored your comment and issue.....I am in the same boat....nothing works...
@@kingsleykwame1285it's painful I can't use my Laptop.
it worked on HP 280G2 desktop pc
+Andrew Aldous Glad to know that the video has helped you fix the issue.
Hi can i use mobile phone with otg to create recovery flash?
+wanse27 You cannot use mobile phone with otg to create recovery flash.
@@HPSupport And the computer neither
After >insyde bios update pops up.....to start flash ....but gives error to flash.....>>>what to do....
+First Last Only install BIOS updates from HP. Do not install BIOS updates from the motherboard manufacturer's Web site. Doing so might prevent the computer from accepting an HP System Recovery: hp.care/2tF3jnw
On hp dq2000 latest BIOS laptop not detected or corrupt file. How to solve it? Do I have to try each BIOS version?
Hi Indra, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in updating the bios of your notebook.
I will do my best to assist you.
Please perform updates via HP Support Assistant as mentioned below to fix this issue: HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
Binu_HP Social Media Tech Support
@@HPSupport my laptop It's already black screen. What is the solution
Thanks for the reply.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
Binu_HP Social Media Tech Support
can someone help me? I've already downloaded the bios update or recovery and whatnot but whenever I'm running it on my desktop to create a bios recovery flashdrive it will either say "BIOS did not support insydeflash" or "cannot load the driver" my hp laptop is hp pavilion dv4-2145dx
+Cerrado, Alec M. Please try using HP Cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
required hp uefi bios update utilities are not available in source or destination folder..
hp elitebook 8470p...
+Pro365 Please refer to the instructions in this document to create Recovery USB Drive: bitly.com/2KhTgxE
@pro365 i have faced same problem.
will you please tell me how you updated your bois?
@@HPComputingSupport sir you have shared window image creation link.we are facing to creat bios recovery flash drive.
i saw your youtube video and also went thoroughly hp support web page.
while this process at last step a dialog box opens
"REQUIRED HP UEFI BIOS UPDATE UTILITIES ARE NOT AVAILABLE IN SOURCE OR DESTINATION FOLDER, UNABLE TO CONTINUE."
Everything runs properly till install shieldwizard.
But the " HP BIOS Update and Recovery" tab at 1:06 won't open or prompt up and therefore not able to create a recovery USB flash drive! Please help or let us know any other way to copy the already downloaded bios to flash drive!
+Jyotsana shah Please follow the guidelines under 'Create a USB recovery drive' from here to fix this issue: hp.care/2oexnTz
@@HPSupport already tried the
Windows+B option,
Windows+V option,
And creating flash drive isn't working for the already mentioned reason.
Please don't send links , have already tried many of them.
Is there any alternative method for creating recovery bios flash drive?
Hello... Do I need the same Operating System as the affected machine before extraction can be possible? Because I keep getting an "insydflash error" and due to this the recovery wizard doesnt open.
THanks.
Some BIOS updates are designed to work with a certain minimum operating system, and some cannot be installed if a supported OS version is not present on a computer at the time of the update.
Uuum HP, you dont have my OS for selection on your site, what do I do?
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP computer?
May I know the computer you are using?
Let me know!
Binu - Social Media Tech Support
Im trying to extract the sp66773 model file to create a bios flashdrive but screens the error message: "Get support mode fail in SMI". Is it true we only can do this from a HP Computer?
+Juliano Costa Please try using HP cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
@@HPSupport That tool doesnt FIX bricked Bios You are a waste of oxygen
doesnot help; On my HP 6560b, I'm creating a USB to reinstall the BISO, but, this message keeps coming up,"HPQ Flash Wizard Required HP UEFI BIOS Update utilities are not available in destination folder, unable to continue", is this common, how to I get it to install to the USB?
Hi, when I look for the bios download for my model, 5CD1396CWB, it doesnt give me anything and tells me it cannot retrieve the list of drivers for my product. Is there another way to get the right bios?
Hi Aiden, thanks for contacting!
I understand that you are experiencing an issue in updating the bios of your notebook.
I will do my best to assist you.
Please update the bios of your notebook from here: ftp.hp.com/pub/softpaq/sp139001-139500/sp139481.exe
Binu - Social Media Tech Support
@@HPSupport Hi Binu, thank you, but I did end up fixing my issue
We are delighted to hear that it is working!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
Help me!!my laptop(hp pavilion 15 gaming dk0011tx) use system id board 85FC,but after i download bios in hp web and extract to usb,i open folder and none 85FC.bin in file,only 085FA.bin & 085FD.bin,all version same F.04,F.11,F.12 & F.13 none 085FC.bin in file. Whyy....
+Muhammad Fahmi Bin Shafiei Please refer to the instructions under this document to fix this issue: bit.ly/3ebcMHc
The update utility does not recognize the flash drive, I tried several, but the "Select a USB flash drive " list is alyway empty, no matter what I put in.
+Christer Holm please follow the steps as per this article: hp.care/2pMBlVr to recover the BIOS and if the issue persists you can contact the HP phone support: hp.care/2oEj8Fb for further assistance.
Did you find a fix to this? I would greatly appreciate any help regarding this urgently
Hello ,mine doesnt show the usb after installing the software it just shows a hazard sign l have tried 2 different usb stick,software version is sp102455 for hp probook 640
+Albert Please try using HP cloud recovery tool as mentioned here: bit.ly/317XDob
My desktop won't let me use my keyboard, what can I do to get it to recognize the usb bio recovery drive instead of the windows key + B?
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
May I know the product you are using?
Let me know!
Regards,
HP Support
I run that tool and the program closes before it gives me any options...
+Isharu Matsu thanks for reaching out!
I understand that you need help in creating USB recovery drive.
I'll do my best to assist you.
Please refer this document to know about creating recovery USB drive: hp.care/2oexnTz
Let us know how it goes.
HP Support This thing of HP just pasting links to useless tutorials has to stop.
Hello HP suppor
Mon laptop : compaq presario CQ62-242SF
I can't creator recovery key because the flash utility don't give me the possibility.
I extracted the bios files on a usb stick and tried to boot with win+B keys, i just got a lot of neverending beeps.
I'm sure I'm not far from a solution, maybe it' about formatting, files or folders...
Can you help me please ?
+Crest Jazz Men thanks for reaching out!
I understand that you need help in creating bios recovery flash drive.
I'll do my best to assist you.
This document describes how to create recovery media that you can use to restore your computer to its original condition in case of a major problem with your computer: bitly.com/2JrMRgF
Let us know how it goes.
@@HPSupport thanks for your answer. But I think your link is not helpful because I need to repair the bios and not an operating system. I need specific files for my laptop compaq presario CQ62-242SF in order to copy them on a USB stick : the bios in a .bin format and maybe a signature file. These are not availbable on the hp support website. Maybe you can have them. It will be very helpful to send these to me... Thank you.
soory but i can find a video haw to recover my bios password there is any posiibility that i can remove the password thank you
+rezgui oussama I would recommend contacting HP Support to fix bios password issue: HP Support can be reached by clicking on the following link:
1) Click on this link - www.hp.com/contacthp/
2) 2) Click on “Continue as guest”.
3) 3) Enter the serial of your device.
4) 4) Select the country from the drop-down.
5) 5) Click on “Show Options”.
Fill the web-form. A case number and phone number will now populate for you.
at 1:05 of this video, after clicking next it becomes insydeflash. there are 4 white boxes that you can click on. once you click on any one of them insydeflash closes. the original file name is not transferred to the thumb drive. please explain why this is happening instead of what is in the video.
the same thing happened. It does not appear an option of creat recovery usb for other nootbook
Same here: no option to create a recovery usb.
It doesn't give me options of what to select, just stays blank and then closes down. Is there another way?
+Nigel Robertson Please refer this document to know about creating a USB recovery drive: hp.care/2oexnTz
If only anyone would finally explain what files exactly should be on the USB key, and in what directories!
Trying SP79709, update of 2017, the installer is from 2012 and does not work on Windows 10, or Windows 7 - need a usb key because this laptop does not boot into Windows.
+Doctor Why Please refer page number 2 mentioned under this document to know about creating USB recovery drive: hp.care/2naKd5P
If possible share a new link, it's not working anymore. I have a laptop 2012 (dv6t-6c00) and i'm trying restore bios (black screen)@@HPSupport
hp dv6-6b13tx my laptop model. other pc creat usb problem please help me
+Oruc Xasiyev Please try using the HP cloud recovery as mentioned here to fix this issue: bit.ly/2Z5CTbk
When I try to install the programm from the hp website on my msi desktop computer, I get an error says IHISI get support mode fail in SMI and another error says BIOS did not support Insydeflash.
Can someone help me out?
Hi Anthony, thanks for contacting HP Global Social Media Support!
The steps mentioned under the video are tested on HP computers. We would not be able to comment whether it would work on other brands.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
Can i make a bios recovery flashdrive in linux because my boios is not working an my i dont ahve other option please reply !!
+Fatalstorm We recommend only Windows operating system.
@@HPSupport hi once i download it on usb how would i know if works and would i be able to cancel it for now please reply me asap would mean a lot to me thanks
my Hp pavilion 15 CW1001nx bios is corrupted. after pressing the power button, the only thing which shows up it the bios update thing which continuously fails on the verifying image part.
i am currenty trying to flash the latest bios using the usb drive but the bios update utility is not opening after i download the latest F.47 Rev.A bios released on sep 13.21. how to create a usb drive for this bios ???
if i try to flash older version, i get a message "Unable to find bios signature file"
+Hammad Farman Please try using HP cloud recovery tool as mentioned here to fix this issue: bit.ly/3uBF5Y7
Heyy i have a hp victus laptop
My bios is corrupted i guess
The old bios file is not opening on my other laptop and i cannot make it flashable
Please help
+Sanket Sahu Please try using hP cloud recovery tool as mentioned here to fix this issue: bit.ly/3ubLbOH
i have the same problems as you, my Victus, new bios firmware sucks.
The same here, unbelievable HP gave us the suck firmware
@@HPSupport stop giving us unuseful link. We can not access the step HP Bios utility. How we can do that?
my hp envy stopped working it just go to fbi debug mode is there anyway to fix it when i push the win+b it says there is no but recovery what do i do
Hi Chardae, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your computer as it is not starting.
I will do my best to assist you.
This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
Binu_HP Social Media Tech Support
Hate it when big companies lie about stuff like this. This doesn't work at all just downloads the file and i get no recovery usb prompt just accepts the licence agreement then closes the window
Hi there, thanks for contacting HP!
I understand that you are experiencing an issue in creating bios recovery flash drives.
I will do my best to assist you.
Please try using HP cloud recovery tool as mentioned here to fix the issue:
bit.ly/317XDob
Let us know how it goes.
Binu - HP Social Media Tech Support
It does not work
whenever i open the program it installs but do not pop up the bios utility tools and when i try to open it says- IHISI get support mode fail in smi hp
please tell me how to fix it
Hi Anime, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in creating bios recovery flash drive.
I will do my best to assist you.
Please try using HP Cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
Binu_HP Social Media Tech Support
No bios update utility. Does anyone have a fix for resetting a bios with a flash drive without the bios update utility option?
Hi Danny, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP computer?
May I know the computer you are using?
Let me know!
Binu-HP Social Media Tech Support
HP says my computer has been retired , no BIOS available for me to create a recovery flash drive , What do I do now . My old computer works great and want to have a recovery flash drive just in case .
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need help in creating recovery disc for your computer.
I will do my best to assist you.
Please try using HP Cloud recovery tool as mentioned here to fix the issue: hp.care/6057YalRl
Regards,
HP Support
I am havin a trouble with creating a recovery USB flash drive. After running BIOS driver, all files extract then nothing happens. I am not able to see any options during installation. Do I need to run the executable file extracted?
+Adem Demir Please try using HP cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
@@HPSupport I enter the product but it appears it is invalid. Without entering a valid product id I am not able to skip the next step. Prodid on the label: VT925EA#AB8. Thanks.
+Adem Demir Please contact our phone support team to fix the issue. Please follow these steps to reach them.
Step 1. Open link: support.hp.com/us-en/contact-hp
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
I cannot find where to download the Bios, even though I am currently at my product homepage that displays what kind of laptop product/model I have. So I do not know where to download the bios file.
Hi Jane, thanks for contacting HP Global Social Media Support!
My apologies for the inconvenience, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Akhil_HP Social Media Tech Support
fyi I have a Pavilion dv7-3165dx
Where can I find how to update the UEFI/BIOS of a HP computer that runs Linux or ChromeOS? (No Windows here.)
+Daniel AJ Sokolov May I know the complete model number of your computer? We recommend Windows operating system on HP computers.
@@HPSupport Elitebook 840 G7. I have downloaded the .exe file from the HP website, extracted the S70 .bin-file to /HP/BIOS/New on a FAT32-USB-Stick, and the update routine recognizes the new BIOS version. When I confirm to start the update, the Elitebook just reboots. No BIOS update is performed.
Hp recovery tool software requires
id of my laptop, as i enter, the tool warns me that id number is not valid in addition I am not able to skip that step.Could you please help.
+Mehmet Turaman Please try using HP cloud recovery tool as mentioned here to fix the issue: bit.ly/317XDob
@@HPSupport
I will inform you after I try.thanks
When I try using it, it does not show a BIOS recovery option. Instead, it just extracts WinFlash.
+yEE_Sh Please refer this document to know about creating a USB recovery drive: hp.care/2oexnTz
Did you resolve your lappy? I have the same problem as your.
@@kolya82 hey guys, same problem 🥲. Did you got any solution?
ROM.CAB file missing error
hp elitebook 8470p
windows 10
+Muhammad Mashhood I understand that you are experiencing an issue in updating bios on your HP EliteBook 8470p Notebook PC. Please follow the instructions in this document to update the bios on your notebook: hp.care/2sXBSlB
When i try to create a recovery usb, i keep getting the msg "InsydeFlash cannot load the driver. Please close all applications." I have run the program as administrator and all applications are closed. Am using Windows 7 *64.
+James Kariuki It is the Windows key + the B key to boot into BIOS recovery. Press & hold those keys. Press the power button- after releasing power button continue holding Win key and B key for a few seconds. please Let me know the result.
Finally got a workaround the whole thing. Thanks for the help
+James Kariuki That's great to hear. I'm glad it helped so much!
i done all thing but still locked bios
? help me ..
+Hamza Micheal Please refer this document to know about creating a USB recovery disk drive: hp.care/2naKd5P
I have boot problem today I want recover the system image which was in my f local drive suddenly I got an error recovery file not found and I can not recover windows and my computer not boot and stuck on that black screen and 0f3 error 😧 please help
+Tamim Noory Please perform the steps mentioned under this document to fix this issue: hp.care/2okpZTN
@@HPSupport I want install new windows from USB flash drive and it dose not boot and when I press enter it says no boot able device press any key
After the step shown in 0:56 it does not open the bios update utility. What should I do?
+Flash Joseph Please refer this document to know about creating USB recovery drive: hp.care/2oexnTz
@@HPSupport you keep having people go to this page when what they are asking for is a solution to what they are asking about!! We know how to follow instructions, but the BIOS UPDATE UTILITY does not open. All it does is create a folder in the C drive that has an .exe file that also does nothing when you click on it. HP Support is so bad.
@@ManuelMunoz-ul4pp same problem 🥲 did you got any solution?
I get as far as accepting user agreement.I changed save to to usb and my laptop just freezes.Had to force close.Tried again just saving to C drive and just froze again.Anyone help?
+alan weir You can use a recovery USB drive to start your computer in case of a problem. A recovery drive also contains Windows system recovery tools that can help you recover Windows from a serious error or restore your computer from a system image. Please refer this document for complete information: bit.ly/3o7PaJ1
My laptop screen is black, caps lock blinking 2 times as what i read its a bios issue, windows b or windows v doesnt work, i try to create a bios file for my laptop but on the official hp website it says it cannot find any drivers for my laptop, so i managed to find a bios file from google, then in the bios update utiility the next is greyed out for me, i also managed to sort it , so when i put the usb in the laptop the caps lock stops blinking and a blank screen comes up for a second and the laptop keeps restarting.. :/ help! This is very frustrating
Hi Miss, thanks for contacting HP!
I understand that you are experiencing a black screen issue on your notebook.
I will do my best to assist you.
Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/2ou62ed
Let us know how it goes.
Binu - HP Social Media Tech Support
@@HPSupport i have tried everything, restarting memory, restarting cmos battery, hard reset, windows b or windows v, nothing happens, caps lock blinking twice, when i put the usb bios recovery, after few minutes, the screen turns on instead of being turned off and i get nothing on the screen, like something wants to load and wont load
Thanks for the reply.
As the issue still persist, please contact phone support team to fix the issue.
Please follow these steps to reach them.
Step 1. Open link: support.hp.com/us-en/contact-hp
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
Binu - HP Social Media Tech Support
@@HPSupport ok, thank you 🙏
Welcome.
Binu - HP Social Media Tech Support
Whenever I try to create the recovery drive, it will show the progress bar, but when it gets to full, it stops, then crashes. It does create some files in the drive, but they don't work
+jeepercreepers9 Please follow the instructions in step 3 in this document to create a Bios recovery flash drive: hp.care/2vjijbb
Hallo I have a Pavillion series PC (Dv6) which after an update has shut down and only the CAPS LOCK flashes.
I followed the information on the support site and realized that it could be the corrupted BIOS. I followed the procedure by downloading the BIOS file suitable for my PC model, so in another working (HP) PC I opened it and I expected it to open "HP SYSTEM BIOS UPDATE UTILITY" but only installed the application in the PC. How can I make a bootable USB BIOS drive?
+Massimo Zompanti thanks for reaching out!
I understand that you are experiencing an issue with your computer as it is not starting.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue:
hp.care/2fvFhBM
Let us know how it goes.
When i'm trying to do this there is no option to create recovery usb flash drive as shown in thiw video.
But if the OPTION to create a recovery usb flash drive is not available using the method shown above, how else is creating a recovery drive possible?
+Apostolos Kyriakos Recovery media/USB is that you can use to restore your computer to its original condition in case of a major/virus related problem with your computer. HP strongly recommends that you create recovery discs or create a recovery USB flash drive as soon as you receive your computer. if the recovery discs or USB drive was not created before the recovery partition was damaged or erased, please call HP Support: hp.care/2mTdaBV
+Kiba Fox Please refer to the solution provided to +Apostolos Kyriakos
what are you talking about? Stop giving people these long drawn out bullshit responses, there is NO USB RECOVERY OPTION. Fix that issue!!!! that is it, none of this other mumbo jumbo unhelpful crap
I'm trying to downgrade the bios with this method and after pressing the key combinations it shows files not found although I I've created the usb recovery using the setup
@HP Support please help me regarding this issue
+Chaitanya M May I know the model number of your computer so that we can check the details for you?
@@HPSupport my laptop is HP Pavilion 15-cc152od
@@HPSupport can you please tell me why I'm not able to downgrade bios using this method
@@TipsForBits did you find the reason?
@@FireGames25 Actually the reason why I was trying to do this was because my laptop had sleep issues, now after upgrading from HDD to SSD surprisingly the issue has disappeared. Hence, I did not downgrade the BIOS, I didn't find any reason. But I feel there is no way you can downgrade the BIOS now may be the method is for old systems.
How to get that file?
+Movie Sync Please refer this document to know about creating a bios recovery flash drive: hp.care/2oexnTz
Does not work. The bios file I downloaded gives me the permission prompt and asks me to agree to the terms. AFter that, it does absolutely nothing. This is for an Envy 15-w237cl laptop.
There is no way to make a recovery flash drive. The second HP computer is missing. . Help me download the BIOS recovery image for writing to a USB flash drive .
HP ProBOOK 430 G3 (product: W4N70EA).
After BIOS update, CAPSLOCK blinks once. The fan turns on. There is no way to create a bootable BIOS Recovery Drive.
+Andy M Please try using HP cloud recovery tool as mentioned here to fix this issue: bit.ly/3ky2Kmn
@@HPSupport Greetings. Tried it according to the specified documentation, nothing happened.
Thanks for trying to help.
15-af114au
What is bios recovery key for this
+Pradeep Singh Shekhawat Turn off the computer, and then connect the power cord. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds. Release the Power button but continue pressing the Windows and B keys.
@@HPSupport have tried this but it doesn't work. Also tried with windows plus v key. Please suggest any other ways