Facts! Some black businesses dont have the resources that others do. However, the customer service is often questionable and quality is hit or miss. You get less for your money and no accountability if they get caught @$$ out!
Here's what's going to happen. The restauranteurs who step up to the challenge will THRIVE!! That's what food criticism is all about. Either you step up and do better or not. The notion that you get so offended that you want to do bodily harm over an opinion is crazy. No class at all.
We full anyway 😝 But y’all (tourists) gotta stop going to places based off of IG & TikTok 🤷🏽♀️ That’s the problem. Locals don’t go to these places with all of these crazy rules 😂😂
Black businesses need a Keith Lee for all businesses including hair/nail salons. I’m ready for the salons to start being called out as well for the unnecessary rules and unprofessionalism.
@@anthony310hthere are people who are toxic and the business can choose to not serve those people instead of treating everyone with malicious contempt or outright disrespect because of ONE out of many. As customers we are consumers and fans of the product we’re engaged with. But when we’re treated from the door with unfairness and disrespect in any form, we as customers simply step away. Restaurants or public businesses should have proper safety and basic hygiene etiquette/standards already in order before preparing for customers. For example, you go to a restaurant and they disrespecting you and not showing you proper attention or respect throughout your experience, what would you do?
Yes salons yes I always sitting at least hour pass my appointment time. And she still charge me the full price. It’s hard for me to find a good stylist here where I live in Maryland
I was born and raised in Atlanta and let me just say...I'm a new fan of Keith Lee. I'm so glad that somebody is finally EXPOSING these Atlanta restaurants because we are sick and tired of them. Years ago one of my co-workers had a birthday dinner at Old Lady Gang. I decided to get there early because it's almost impossible to find parking in downtown Atlanta. First of all, why would you put a restaurant on a street where street parking is banned? OLG sits on a two way street called Peters Street and there is a cop walking by each car putting a ticket on your window if you are parked on either end. Anyway, there is a small parking lot behind the plaza where patrons can park (Kandi charges $10 for you to park there on the weekends). I was driving around there for about an hour trying to find a parking space so I can go inside the restaurant. I decided to drive in the parking lot (for a 2nd time) to find a parking space and the parking lot attendant stopped me and told me to leave because they needed to reserve parking spaces for Todd's people (Kandi's husband). I put my car in reverse and told my co-worker BYE I'm not about to support a business that just denied me parking!!!! Some of these black owned businesses here in Atlanta feel as if they have the RIGHT to treat other black people any kind of way and if you criticize them, they get defensive and claim that you're trying to tear a black business down or that you still go to other businesses that have poor customer service. The lack of accountability and responsibility in the black community will be our downfall.
And one of the very main reasons why I don't fellowship with Co workers after hours for events like this. Seen it first hand when I worked and lived in Baton Rouge,LA just this past year Baton Rouge is downtown from the pj's where I work for FEMA and dammit it was the Friday night that changed me for the better. I'd much rather save my money than give a celebrity my hard earned one just to say I ate at their restaurant but to get the bs treatment. Stay away from these fake ass black own business that only caters to certain statuses and salaries
Who died and made him some master critique? Its not uncommon to push celebrity up before regulars, every business does that. His review has not changed my mind. I am in NYC and if I'm in ATL I will check out the restaurant and have my own experience. I don't need his experience, I want my own
@@123kymarhe literally says this in his videos ... to go and draw your own conclusion regardless of what he says. And to answer who made him some master ... the people did. They obviously care about his reviews, that's why he's so popular.
Kandi literally addressed the non-issue part of his review. Not doing take out orders was understandable. The fact that they told his family it would be up to an hour and a half but the minute he walks in it's 5 minutes is what bothered him the most.
So his complaint was they didn’t tell him the same wait time as his family member. But don’t most “important ppl” go right in & don’t wait . Don’t he have like 14 million followers. All he had to do was say I’d rather wait 1 1/2 hours like everyone else instead of being upset about special treatment
@chanm.6192 His point is that he doesn't want to be treated like that. He's said it on numerous occasions. "I'm a regular person, I want to be treated like a regular person, I pay just like everybody else." He just wants to give honest, fair reviews for every day people because the majority of his following is every day people, the majority of customers that will keep these places in business are every day people. They can't rely on notoriety and celebrity clientele all the time while also giving their more frequent, every day customers crappy food and/or crappy service too. Realistically, nobody with a decent moral standing is gonna eat at establishments that they KNOW will treat certain people better than their friends and family. Why should somebody get to sit before others who have been waiting hours to eat just because they have millions of followers? Unless your business is packed, no tables available whatsoever, then nobody should be waiting an hour to an hour and a half just to be seated. It was an issue at multiple places in ATL. He has the right to be upset about HIS experience. Despite not liking it, he was still polite and calm about it. Y'all are the ones being weird trying to make it seem like he's wrong for calling it out when it's for the benefit of you, for every day people
I had this experience several times where I’d receive terrible service by people who look like me then they get mad when I stop patronizing because I’m black too & I’m made to feel bad about not supporting a black owned business. I don’t care what color you are, customer service is a must where I spend my hard earned money! I support IG Boutiques, businesses, restaurants and all, but I’m not ok with being mistreated.
The issue many times in the black community is an ungodly “ownership” claim on one another. As soon as you have your own opinion about something that is not the ingrained “group think” you are vilified, devoured, cursed, and accused of not being “black” enough. It is a true mental illness. There is rarely any space to be an individual created by God. There is a strong, witchcraft like ownership claim on everyone. Which is why ppl can’t advanced. It’s not normal. It is abnormal. If you ever want to come into who you are destined to be as an individual… good luck because that is usually punished. It is demonic.
You are completely justified for feeling that way! customers And businesses should treat each other with respect. Its your money, you can spend it how you see fit, imagine trying to order food and the staff treats you like your a nuisance smh...
Let’s be real, if Keith lee was a white food critic, these people would NOT be threatening his life. We’re so mean and intolerant to each other, and it’s sad. That man was doing the lords work and y’all done f’ed it up smh
Where do we draw the line between criticism and opinion? If he keeps it 💯, what’s wrong with that? If the man puts out a review and says you Mac and cheese taste like it came out of a box..so be it. You can go on your own page or make your own vid addressing it and maybe make some changes to the recipe. If you can’t adapt or change, you shouldn’t be in the restaurant business.
He didn't do anything wrong. As a community, we tend to be averse to criticism because we perceive it as an attack on our efforts, even when people are genuinely trying to offer their perspective. We need to do better as a community because it’s not even just the food industry, its the hair industry, nail industry etc. People are generally unprofessional and prioritize a look, a lifestyle over having good customer service. Quality over quantity. I understand that some individuals may feel upset by my previous statement where I used the term "we." However, it is important to recognize that when I say "we," I am referring to the collective black community. Because “we” need to say that “we” aren’t going to accept this behavior from restaurants, salons, etc. and the issue at hand pertains to our community specifically, (in this moment since this is a common experience in ATL) and it is crucial for us, as black individuals, to hold ourselves accountable. This does not mean that those who are not directly involved in the issue are responsible, but rather emphasizes the significance of internal accountability within our community.
well said. I just started a business myself and offering quality service + good customer engagement is a top priority. I want to build a reliable reputation and not just make money. For a lot of us, it is about making money and flexing - everything else comes secondary and this is one of the reasons our businesses may not always thrive long-term
@@9roselove9 The root of the issue lies within the home environment. Many parents exhibited or continue to exhibit a lack of respect towards their children. Additionally, a significant number of these adults lacked proper upbringing and positive role models in their own lives.
I've never heard of Keith Lee, until all this in Atlanta, but I'm glad this has happened. It's bringing to the forefront what many of us have said, time and time again. We'll stan black business, but if your customer service isn't on-point or just even "good", we're not going back. It's hella weird how some black folks have a problem with words like, "thank you", "have a nice day", "you're welcome" and/or just extending common courtesy for patronizing your business. This shit has to end....
I visit the Atlanta area a lot because most of my family live there but I have to mentally prepare myself for the interactions with customer service. It’s insane. The straw that broke the camel’s back for me was when I needed a wig ASAP for an unplanned thing when I was in town. My sister and I stopped at a black owned hair shop in the Alpharetta area. The owner and also the only one working was not civil from the beginning. However, we walked through the store and found a no fuss wig (hairy hat as I call them). I asked if I could try it on and she said no because of covid restrictions. Fair enough even though we are over a year into not wearing masks anymore but if she wants to use that as an excuse, I either have to purchase or go someone else. I decided I’ll take the chance and hope it fits. So I tell her that we will take it. She takes it off my hand and turns into a back area. I tell my sister that I’m not comfortable with her taking the display wig back there so we both stick our head back there and just as we suspected, she was packing up the wig that was on display for us to purchase. When she came back out I told her that I saw her put the disheveled wig she refused for me to try on back in the package. How do you sell a wig that looks like it’s been sitting out of months, touched by everyone, and according to you could not be tried on because you’re so health conscious. So it’s not really about health, it’s just about you getting over on someone over a $200 wig. I walked out and we drove to an Asian place up the road that gave us the option to try 3 wigs before we make a choice. I thought about leaving a review but I decided to let it go. Fact is it does not matter if you patronize black owned as a black person. In fact, thinking that we will come no matter what is why they act with such impunity.
And their responses to criticism is ridiculous. Making threats, name calling…. And they act surprised when nobody wants to eat their demon tainted food.
I’m so glad these restaurants are finally being held accountable. I’m tired of them getting away with terrible customer service and sometimes even bad food. It’s crazy how they resorted to threatening him instead of holding themselves accountable and working on treating their customers right. Praying for Keith and his family. 🙏🏿
I've never seen service so bad in any other city but ATLANTA!! What is the problem?? LA, Chicago, Miami, Tennessee, Houston, San Francisco and even Alabama had better service. But, I live here so I just have to cook 😂
I live in Atlanta and Keith is absolutely correct. The restaurant owners already know they have poor customer service. It's some b.s. that they're acting so surprised at his reviews. The restaurant owners need to accountability and fix the problem. Stop ignoring it.
Yes, I'm from the south and have lived in other countries, but I realized when I moved to ATL a decade ago that southern hospitality doesn't seem to apply to the customer service here. Some of the worst customer service I've ever had has been around ATL!
Same, atl born but have lived in other countries and states where the service was great. Atlanta used to be great, as well, but now it's all fillers with no real substance anymore
I grew up in Atlanta. I'm not really a restaurant/foodie person, but the few times I went out I was not impressed. I got food sickness from one Seafood place and the other place was skimmping on the fries. He's not lying. You don't feel comfortable in many of these restaurants and everyone looks bothered that you walked in the door.
Let’s be transparent. Here in the burbs we frequent Chinese restaurants time and time again with absolutely no customer consideration! That is not the model we should follow but where is our outrage over these situations?
The thing that I like about him is that he doesn't just go to Black owned restaurants. He visits any and all restaurants and gives them an honest opinion. These angry "restaurateurs" needed this. They needed to be humbled.
Right, he goes to the restaurants people don’t support or don’t get recognition that ACTUALLY HAVE GREAT FOOD! He’s truly been bringing business to those that need it and it’s clear ATL don’t need it.
@@Chloenextdoor i don't know what we need, just the other day i was talking to my barber and realized I how little I go out after the pandemic started and I'm fine with that. Even though we keep trying to be a big city it doesn't really feel like it. If you want a 25. cheeseburger we got you.
Customer service here in Atlanta is HORRIBLE at 90% of the places I go from stores to restaurants. People have bad attitudes, want you to have whatever they dish out to you despite your request, and they act like the walking dead, as if they're depressed. It's a mess, and it often affects the quality of their products.
Critique is not a negative thing. It was an opportunity to improve. Unfortunately being critical and hating are seen as the same thing and people need to unpack that. Keith is always so kind. Even if he doesn’t like the food or if the service isn’t great. Death threats is wild af no matter what but especially over food reviews. People really need help 😳
Keith Lee provided a lot of Mom & Pop business the much needed exposure in New Orleans. I appreciate that he always pays full price, will stand in line and, generally tries to find something nice to say. He is a positive person, and I wish him all only success!
@@cinefulwhatever they made that day, he’ll pay them that amount. i seen him do this once for a restaurant that remained open a little later than their normal closing time
Damn.🙄 I wish he would of just went to Fresh Smoothie Cafe in Jonesboro. Healthy food and good vibes. He would have loved it. We just sabotage ourselves.
This man has shed real tears of joy being able to help [struggling] restaurants by simply posting an honest review of his experience and these restaurant owners and the ATLiens (transplants included) are wil’n out because he posted an honest review of his experience.
It’s safe to say Keith Lee may never come to ATL again, and if ATL is fine with mediocre service, let them have it! This man is very humble, and does not go out of his way to tear these people business down. Atlanta is really showing their true colors….
It's not ATL. It's these slimeball restaurant owners who have no idea how to run a restaurant. Just because you have the money to open a restaurant it doesn't mean you should if you've never been in that business.
Lived here all my life and I can honestly say it’s changed. Changed into something different. The vary same appeal a lot of transplants fail in love with about ATL they killed. A lot of people that complain about ATL are apart of the same group or party that killed it.
I live in Atlanta and have been for 20 years! Finally our restaurants are getting exposed for this! So unprofessional! Hospitality here in general is TRASH. Can’t tell you how many times I’ve almost fought over being disrespected at these places…. It’s truly sad
Most black owned businesses are trash when it comes to customer service but I have had some great experiences with some small black owned business including restaurants. It just depends where you go
The only consistent black owned restaurants are Ethiopian/Eritrean…visited in 8 cities including Toronto and London…Always consistent. They never run out of food, excellent customer service and consistent hours of operation. We NEED this criticism of black owned businesses.
They wouldn't have had the same energy for Gordon Ramsay. Gordon is known to curse people out and tell them their food is nasty. Keith Lee was respectful and honest.
The fact that ATL is a major city, and the restaurants close early, no take out orders, hours waiting for a table, HOUSE RULES 😂😂, is next to ridiculous
I lived in Atl and didn’t have this experience…however I don’t go black owned restaurants lol…I eat at chain restaurants and if I have to wait…I don’t go
Don't forget about the limited time you're allowed to sit at the table, which is usually 2 hours.. and that includes the long wait for your food to come out. 😩 I really like to support our black owned businesses, but it's really hard here in ATL..
@@lep2087 oh I never did when I lived there and didn’t feel bad at all bout it 😂! It took two seconds for me to see how chocolate city was when I moved there! Opened my eyes big time when I worked and realized who truly runs atlanta baby
I was told by someone who knows the owners that “The milk and honey” and the “The Real milk and honey” are owned by a divorced couple. One got one and one got the other. I’ve been to the “Milk n Honey” and the experience was average. I’ve never been to “The Real Milk n Honey” because the line and wait is always outrageous.
This is why we love Keith, BECAUSE HE IS HONEST! Don't be bullied into changing. Restaurants are critiqued all the time. This is very healthy for the business. It will push you to do better!
As a Black Woman, I am tired of spending money on overpriced black own restaurants, and the food has been piss poor. I’ve moved to two states, and the black food is not what it used to be a decade ago. It’s all about esthetic, high value, and low quality
Right! That list in the video of what I consider passive aggressive DEMANDS sounds a lot like black hair stylists lately. More rules than a damn prison. You want ME to come to YOU! That's why I started doing my own hair, eventually got locs and maintain them myself. We gotta do better in our communities.
@@lademoiselleketoret6958 yea social media and the pandemic has a lot to do with it as well, ghost kitchens and pop up restaurant, social media Chiefs made customer service a thing of the past. Online ordering for two years ppl was making money with no human contact.
@@mochabearry locing my hair was the best decision I ever made. I wish I did it sooner! I spent 4 years doing loose natural hair care (weekly/biweekly washing/deep conditioning and detangling and low manipulation styles). I got my hair to armpit length! Two strand twisted and let it lock. It was hard losing my length as my hair shrunk but time flies. I'm 3 years in and my locs are already a little longer than shoulder length! All I have to do is take my bonnet off in the morning, BOOM! Hair is ready to go 🙌🏾
I’m from Newark and I hope ppl stop think they can leave Jersey and go to Atlanta and live this wonderful life. It’s horrible down there lmao way too Hollywood I’ll stick to dirty jerz
I live in Atlanta, and Keith is doing the Lord’s work like you said. When I went to Old Lady Gang, the person I was with had to finesse for us to be able to sit down. My food was good, but he was heated because he had to wait longer for his food and it didn’t come out at the same time. He ordered a burger and fries. He didn’t get his fries until an hour after the burger. The other place I went to was The Atlanta Breakfast Club was another place Keith went and it was just like he said. I couldn’t get any water or anything until the person I was with came and they were running late. I have more stories about restaurants he didn’t go to, but yeah, the “rules” and lack of good customer service needed to be exposed by a bigger platform.
This is ridiculous - Ive followed him for a while . He's wholesome and respectful and has the right to his opinion . I recall he reviewed a restaurant a while back and they refused to take his money for the meal . He threw a bunch of 20's on the counter and took off lol . But this is the world we live in and people need to run their businesses accordingly or they will get exposed . The rules for Khandis restaurant are unhinged imo .
@@LatonyaDickersonNo, some people think just paying the lease and cooking some mid food is enough. They begin to feel as though people should be honored to eat at their establishment. It’s a shame those types of businesses don’t fail quicker than they should.
Tbh he one of the nicest food critics. He don’t lie, over exaggerate, or show bias. He can’t be bought for reviews. They want him to kiss certain ppl butts and he won’t. That’s the real issue
Keep doing what you doing Brotha, in fact you gave me an idea. We should do this on a national scale and expose bad customer service, and bad food. A lot of restaurant owners got arrogant after covid ended. Remember how they begged and pleaded for our service?
I live in the DMV area and I’ve literally stopped ordering and eating out because the service is horrible and the food is even worse. I rather cook my own food than deal with this crap. The food service industry has not been the same since the pandemic and won’t improve if we continue to patronize without demanding change.
What changes have you noticed that made you stop ordering. I'm in London but also recently stopped ordering take out, mainly cause I don't trust certain drivers.
I live in DC and pre-pandemic, I loved eating out and never mind paying and tipping for good food and service. But now, seems that their focus is adding fees and gratuity to the bill and making the place and the over-priced drinks "social media" ready. Very little focus, if any, on making sure the customers have a great dining experience. Now it seems to be a theme-food and service is decent at best with fine dining prices. Lately I've gotten better quality of food and service at the mom and pop neighborhood take outs and for a lot less.
Keith presents himself as a Food Critic so he gets treated as one. A food critic is seated quickly. That's law. Instead of running off blasting them, he should explain to them that he understands but he won't accept it. All he had to do was wait like everyone else.
@teeb.7315 he literally has stated many times he isn't a food critic; that he is a regular person who enjoys eating. Atl is obsessed with celebrity worship that they block their blessings
@@ThorOdinsonTMHiddenMonster I think we invented the $30,000 millionaire too. I agree with a lot of these people, everyone is trying for an aesthetic. .
It's not just ATL. A lot of black businesses from restaurants to hair salons have this I don't need you, you need me, mentality. And they need to be exposed and humbled.
And again our community is allergic to accountability and the truth so badly. Y’all sending death threats? We stay doing too much. Let’s be real, this is why our community still continues to struggle. We have this idiotic mindset of you can’t tel me nothing when substantive criticism is offered. Instead of taking to heart he said and make the changes to improve y’all want to say he’s tearing down black businesses but y’all have no problem tearing down this black man and his family. No one is above criticism least of all black people. No one is perfect. And if you’re a restaurant owner who has more of an issue with what Keith said than the poor service he received, I doubt you’ll be in business much longer.
They don't want to ever be held accountable for absolutely nothing. But want you support. And before anyone comes in here talking about supporting non-black business with bad service...it's still a no! I don't support bad service from anyone. We always come up with the same lame azz excuses,
Seems more like an ATL black own business problem. 👀 New Orleans and Chicago, which are both predominantly black cities, did not behave this way when Keith gave his reviews on the black owned restaurants he visited.
I support you 110% fully..... People are able to do their own reviews if they would like to do so. The same way that you do..... Keep doing what you do. ❤
And some raggedy manager who works at that restaurant had the absolute gall to be ableist towards Keith, accusing him of being “autistic”. All because you cannot take constructive criticism? How low can you stoop? Smh Edit: I thought the lady who made that disgusting comment worked at the restaurant but it turned out she’s just a troll. My apologies. Thank y’all for correcting me in the comments 😅
Before social media, food critics would visit a spot, eat, take notes while they are there, and publish an article in whatever newspaper they work for. Never have I ever heard of them being threatened to be harmed like this! These people threatening him are ignorant and fully dont understand what a food critic does.
You might want to look up the social media artist (he's famed for doing drawings of people on the NY transit system) who sent followers after an art critic because he didn't like the man's honest review. This is not a black people issue. This behavior is symptomatic of a society that has found comfort in the anonymity social media affords them. Hundreds of thousands of people can threaten you, and who is gonna check em? Nobody.
Keith Lee is an honest food reviewer and family man. I've never heard him speak ill of any restaurant, he gives honest feedback and tell his audience straight up to test the food for themselves and also not to harass or harm anyone because of differences of opinion. He's a solid dude.
Exactly how I feel. A LOT of people just can’t handle ANY kinda criticism. I could definitely understand being frustrated in their shoes, but it’s not meant to be taken to heart or insulting when he does a review.
The fact that ATL is a black-centric area and there are so many black businesses there. We can't take any criticism and it's so sad. The only way to get better is to hear it all. I'm a black business owner so I know how it feels but the feedback is there to help you not to hurt you. Take it on the chin and tighten up black business owners (some not all). This is why people don't like to support black businesses because we take things too personal.
But it really isnt. The same way nyc isnt and the same way cali isnt. These are black people chasing money and hiding their intentions behind skin color. There are too many hardworking legitimate black businesses who are in tune with their communities to be tarnished by the few that are just blackface.
I live here and I have seen people argue with customers over their order being wrong. Years ago I even witnessed a man who owned a sandwich shop tell a woman to get the f*** out of his shop.. she literally just wanted the sandwich made correctly. I walked out of course. If I don’t want my evening messed up, I just go to a chain restaurant.
Some black businesses, not all, tend to not care about customer service but love pushing the fact they are black owned in our faces like we should support them just for that fact. I personally don't think it's important at all to be constantly told that. A good business will thrive regardless of race
Thank you for this posting bc a lot of these Atl folks need to be told the truth and it needed to be said. A lot of these unclean Southern ways need to be addressed out in the air. Your mean spirited is finally being shown. Calm do Atlanta critiques are needed because ya need to treat folks better and a lot of yall are the reason for some of us building to create our own tables. Its hard building alone when many hands make lighter weight. Geesh
Keith Lee didnt lie. Its all true. Many of the Black owned restaurants are charging astronomical prices and they have too many rules and expectations when they don't provide great customer service. Most of the time the food is mediocre and they nickle and dime for everything. Even parking at some of these establishments require payment. I really wish Black people would stop patronizing these places, take there money elsewhere, and stop making excuses for Black businesses.
@acanthon Agreed! It’s like the abuse is okay if it is done by our own? I work hard for my coin and I don’t care if your skin color is the same as mine, making it’s okay for you to disrespect me all in the Black solidarity?! Please get away from me with that!!!
Tip from a customer: FLAVOR and QUALITY food does not have to be expensive but if you want to succeed you need to make customers glad to give you our money. One formerly great BBQ joint I used to visit switched cooks and didn't care about how that damaged their quality. They're gone today. Folks do not have endless money.
KevinOnStage recently made a good point... all these janky restaurants would have to give good service and treat EVERYONE "like a Keith Lee" going forward for there to be real improvement - but that takes too much effort 🤷🏾♀ I've said it before and I'll say it again... if you stay ready you ain't ever gotta get ready. I'm just glad things are starting to get exposed for there to actually be a change... hopefully.
I stand with Keith Lee. I recently went to ATL some restaurants were good and some were absolutely terrible. I spent $30 on food at this place that was blasted all over tiktok for having great food just to be disappointed "asf". So if you dont want the honesty dont have homie come to your restaurant its simple.
Yes when I tell you ATL is overhyped. They food is not good! They so use to bland food down there they don’t know what good food look and taste like. I remember somebody told me about the quick fast food restaurant just for sun in the go and they recommended cookout And American deli and when I tell you it was trash!!!
SOMEONE needs to tell the truth and speak up for the CONSUMERS! Why in 2023 are people so far removed from things like customer service, constructive criticism, and accountability?
This happens in non-black restaurants too. My wife and I live in Fort Worth and we got Italian food a few months back and I ended up getting food poisoning. I contacted the restaurant and was blown off by the manager.
Every time they want Keith to react. He always tells them and us that he's gonna be honest. It's not just about the food it's everything that comes with it.
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I live near ATL and the black owned spot I love closed because of COVID. It's sad that businesses that truly cared about their communities suffered, while these folks get to treat their customers like they are doing them a favor, and stay in business. You should be grateful for every person that steps into your business to spend their hard earned dollars with you. Those places that mistreated him, trust it's been noted and I will not be visiting them anytime ever.
Maybe because people didn’t support their businesses because it didn’t have enough “celebrities”. I mean there are plenty of great black own restaurants and cafe that people refuse to support because it isn’t stamps with their “idols” approval. Yet, you complain going to the same restaurants that treat you like garbage. Couldn’t be me.
I went to milk and honey once and i haven’t been back. The wait time was an hour and 30 minutes! When we finally sat down, there wasn’t any AC and there was a dead waterbug near our seats.
I think it’s deeper than that. I think we want to win and be lifted up so bad as a community that we take it to heart when one of “our own” doesn’t do that. It’s like triggering. If that makes sense. Healing is needed. God help us...
Since Covid, Atlanta businesses have gone down. I've been here all of my life and it is definitely not the same. I'm glad he's bringing awareness to what we have to deal with every day. From prices, customer service, weird hours, and everything in between would make you want to just eat at home.
Ikr, but most people from the atl in this comment section are capping about the situation, when they know damn well they have complained about this situation more than outsiders..
The people who are stupid enough to do that are out of towners,CZcamsrs, and people who want to brag about being there. Us real ATL folks don't f with those places.
@@laryanryan9170 Mann who tf comes from out of town just to wait 2 hours for a resturant lolol... While i'm traveling I am on a schedule. I am trying to do as much as I can. Restaurants are bottom of the barel entertainment in that regard, I'm only waiting 2 hours if it is LITERALLY a gordon ramsay 5 star experience
I had no idea he's an MMA fighter. All he was trying to do was help out his fellow black restaurants and chefs and looked what happened. How you invite someone to review your food and then get mad about the feedback? This is literally why we can't have anything nice on our side of town. As far as Kandi's response, I think it's ridiculous that on the busiest days you don't do take out. With football season and potlucks that's the best time to get your money. I'm disappointed with her for that nonsense
With the pandemic takeout gotta be the most popular method of food ordering. whether that be delivery or pickup. Restaurants in ATL do this shit all the time and it makes no sense. Like hire some part time cooks just for the weekends to help with the load. Literally every other business functions this way.
@@Lumpz4kthey don’t wanna spend that money. It makes no sense to have cooks make food for Uber eats DoorDash and the whole restaurant and expect everything to be done 100% right and to taste good. It’s ridiculous
Just another excuse in the line of many excuses coming from the black community. If she is too cheap to run a restaurant the way it needs to be ran, then she needs to get out of said business...smdh.
Her restaurants are mostly fine dining and because she's a celebrity. She gets wealthy people going there all the time. So of course she and any business will cater to their regular crowd and give them a safe haven. Poor people should spend their money on their Mom&Pop shops and stop projecting so much like they got it and got nothing! She's not a regular restaurant. Regular restaurants should have take out etc. That's what keeps them busy. But celebrity and fine dining restaurants already have the creme of la creme going to their restaurants on the regular and I'm pretty sure they cater to them if they need to do take outs. They have enough with that load as wealthy people tend to order for more than one or two people ok.
That’s why I don’t eat anywhere besides Chick Fil A. I worked there for four years and let me tell you they are clean and they are about their business. That kitchen is broken down, cleaned and scrubbed from top to bottom every single night! Chick Fil A team members are always polite and friendly. Managers actually care about your experience! All restaurants need to take a lesson of the success of Chick Fil A in imitate that.
@@JoyFayI think Waffle House also has a bad reputation because of Atlanta fights. Russell Wilson rented it out for Ciara's birthday but they live in Denver😭 so it's not the same.
He's telling his truth. I don't see why he's getting so much push back? I see why professional reviewers stay private and you won't know who they are. These Atlanta restaurants just need to do better. I went to the Milk and Honey for Sunday brunch, by myself, and the wait was long ,but I didn't mind. I sat at the bar and the bartender served everyone but me, while talking to her friends. She had either lost her phone of misplaced it, she was looking for it and still severing everyone but didn't acknowledge me. I asked for a manager and received another server, who was on point and did a great job. I'm a server and I know if you sit at the bar, the bartender is your server, but she didn't acknowledge me and I hate that. Even if she said she would be with me in a few mins, that would have been fine. Other than that, the food was great, my server and the Manger were really nice.
I love Keith Lee and I love the way he loves God and his family. The black community is in shambles. We, as a community, hate to see someone make it out the struggle and hate wise counsel. It’s so sad to see. I can’t believe people threatened him with d3ath for reviewing these bougie restaurants!! Wow 😢
@@christyluv3969 I hate that rule! But I believe that he can stand his ground with his 2nd amendment rights. I pray that he is trained in that area because people will take an innocent life without a second thought. Look at how they did Nipsey Hussle but George Zimmerman is still alive smh 🤦🏾♀️
"We"? That must be your family, lol. I don't know them. And I don't know any black people who engage in that type of behavior. You might wanna reevaluate the company you keep 😅.
I live in Metro Detroit and more & more I shy away from Black Owned businesses because of the lack of accountability & downright rudeness in the service. You can always tell with the owner/management response on Yelp because the arrogance is untamed. But let a person who is not of color complain, they will bend over backwards. I'm good on the blatant mistreatment. My hard earned money will be spent where I am respected.
Being a foodie from and living in ATL, I personally never had these issues but you have to know where to go. Some places I think are only for tourists or Instagram but if you live here you know
His reviews put they ass ON NOTICE. I live here and they are absolute trash sometimes especially the hyped up ones like milk and honey. We saw the ones who deserve the customers they get off of internet hype
But he was also honest and respectful, they made it seem as though he intentionally went to destroy their business, he was only exposing what regular people have been saying for years
Keith, I'm a fan who appreciates your honesty. You were NOT the only or the 1st to make the comments you made regarding the ATL spots you hit. TRUST that!
I’m from ATL and I was a fan of Keith Lee when he was cooking for his wife during quarantine, so him not liking a few restaurants he couldn’t even get food from doesn’t bother me 😂 I wish he could’ve reviewed some of the places I love here but the crazies ran him off. I’ve never even had The Real Milk in Honey but I know Love At First Bite is a dope black owned restaurant in Atl if anyone needs a recommendation 😂
He only gave 2 bad reviews, totally those restaurants fault, and they weren't even bad reviews, he just said what happened at every restaurant. He scored the other restaurants well. Shout out to The Bodega and The Jucy Jerk. And the issue w/the breakfast spot was paying for butter, which is crazy. He went to how many cities w/no problems? No unaliving threats. People have been calling out Atlanta for years. But also, ppl keep going to those restaurants, because it seems BP in Atlanta don't know how to be treated any other way.
Keith's reviews are not ruining black owned restaurants. Black owned restaurants ruin themselves. You couldn't pay me to live in Atlanta.
Facts! Some black businesses dont have the resources that others do. However, the customer service is often questionable and quality is hit or miss. You get less for your money and no accountability if they get caught @$$ out!
Here's what's going to happen. The restauranteurs who step up to the challenge will THRIVE!! That's what food criticism is all about. Either you step up and do better or not. The notion that you get so offended that you want to do bodily harm over an opinion is crazy. No class at all.
Exactly, they did it to themselves…NOT HIM.
We full anyway 😝 But y’all (tourists) gotta stop going to places based off of IG & TikTok 🤷🏽♀️ That’s the problem. Locals don’t go to these places with all of these crazy rules 😂😂
@@kimberlyb6522 Exactly, if you know Atlanta, you know that all the trendy places on social media are not good.
These restaurant rules are giving the same energy as “come with your hair already washed, blow dried, trimmed and braided”😭
😂
Fr😂😂
Where do they do that at?
Ayooo😂😂😂😂 so true!
😂😂
Black businesses need a Keith Lee for all businesses including hair/nail salons. I’m ready for the salons to start being called out as well for the unnecessary rules and unprofessionalism.
Yes!
Too many customers think they run the place when they walk in you’re one of thousands and that’s how you’re going to be treated
@@anthony310hthere are people who are toxic and the business can choose to not serve those people instead of treating everyone with malicious contempt or outright disrespect because of ONE out of many.
As customers we are consumers and fans of the product we’re engaged with. But when we’re treated from the door with unfairness and disrespect in any form, we as customers simply step away.
Restaurants or public businesses should have proper safety and basic hygiene etiquette/standards already in order before preparing for customers.
For example, you go to a restaurant and they disrespecting you and not showing you proper attention or respect throughout your experience, what would you do?
Yes salons yes I always sitting at least hour pass my appointment time. And she still charge me the full price. It’s hard for me to find a good stylist here where I live in Maryland
@@southernbellnc6241 I’ve heard people getting charge for being late because they’re thinking time is money
I was born and raised in Atlanta and let me just say...I'm a new fan of Keith Lee. I'm so glad that somebody is finally EXPOSING these Atlanta restaurants because we are sick and tired of them. Years ago one of my co-workers had a birthday dinner at Old Lady Gang. I decided to get there early because it's almost impossible to find parking in downtown Atlanta. First of all, why would you put a restaurant on a street where street parking is banned? OLG sits on a two way street called Peters Street and there is a cop walking by each car putting a ticket on your window if you are parked on either end. Anyway, there is a small parking lot behind the plaza where patrons can park (Kandi charges $10 for you to park there on the weekends). I was driving around there for about an hour trying to find a parking space so I can go inside the restaurant. I decided to drive in the parking lot (for a 2nd time) to find a parking space and the parking lot attendant stopped me and told me to leave because they needed to reserve parking spaces for Todd's people (Kandi's husband). I put my car in reverse and told my co-worker BYE I'm not about to support a business that just denied me parking!!!! Some of these black owned businesses here in Atlanta feel as if they have the RIGHT to treat other black people any kind of way and if you criticize them, they get defensive and claim that you're trying to tear a black business down or that you still go to other businesses that have poor customer service. The lack of accountability and responsibility in the black community will be our downfall.
WOW 😮
Thank you for sharing this very detailed information and one should be able to read between the lines
I've been in Atlanta for like a mth now and yes the food service is trash asf compared to other cities
@@youngbug2336 If i'm going downtown I take the MARTA, there are ways around the parking. That area I can't think of any parking garage offhand.
And one of the very main reasons why I don't fellowship with Co workers after hours for events like this. Seen it first hand when I worked and lived in Baton Rouge,LA just this past year Baton Rouge is downtown from the pj's where I work for FEMA and dammit it was the Friday night that changed me for the better. I'd much rather save my money than give a celebrity my hard earned one just to say I ate at their restaurant but to get the bs treatment. Stay away from these fake ass black own business that only caters to certain statuses and salaries
This is sad that people can’t take constructive criticism.
Agreed
Who died and made him some master critique? Its not uncommon to push celebrity up before regulars, every business does that. His review has not changed my mind. I am in NYC and if I'm in ATL I will check out the restaurant and have my own experience. I don't need his experience, I want my own
@@123kymarhe says in a previous video get the experience for yourself. His experience may not be yours
@@123kymarhe literally says this in his videos ... to go and draw your own conclusion regardless of what he says. And to answer who made him some master ... the people did. They obviously care about his reviews, that's why he's so popular.
@@123kymarwell you’ll be doing exactly what he’s saying in every video!! 🤷🏾♂️😂
It's weird how people are up in arms about constructive criticism.
Our community has allergic reactions to any if not all criticisms. 🤷🏾🤷🏾 its very sad.
No accountability
Because they're all narcissists.
Out of all the food critics, why him? Because he told the absolute truth and it cut them deep‼️‼️‼️
It’s a totally weird that people depends on another man to tell them what and where to eat at 🤡
Kandi literally addressed the non-issue part of his review. Not doing take out orders was understandable. The fact that they told his family it would be up to an hour and a half but the minute he walks in it's 5 minutes is what bothered him the most.
So his complaint was they didn’t tell him the same wait time as his family member. But don’t most “important ppl” go right in & don’t wait . Don’t he have like 14 million followers. All he had to do was say I’d rather wait 1 1/2 hours like everyone else instead of being upset about special treatment
@chanm.6192 His point is that he doesn't want to be treated like that. He's said it on numerous occasions. "I'm a regular person, I want to be treated like a regular person, I pay just like everybody else." He just wants to give honest, fair reviews for every day people because the majority of his following is every day people, the majority of customers that will keep these places in business are every day people. They can't rely on notoriety and celebrity clientele all the time while also giving their more frequent, every day customers crappy food and/or crappy service too.
Realistically, nobody with a decent moral standing is gonna eat at establishments that they KNOW will treat certain people better than their friends and family. Why should somebody get to sit before others who have been waiting hours to eat just because they have millions of followers? Unless your business is packed, no tables available whatsoever, then nobody should be waiting an hour to an hour and a half just to be seated.
It was an issue at multiple places in ATL. He has the right to be upset about HIS experience. Despite not liking it, he was still polite and calm about it. Y'all are the ones being weird trying to make it seem like he's wrong for calling it out when it's for the benefit of you, for every day people
@@quxnjayRealistically, y’all value internet status too much. That’s it
@housefire6229 who is "y'all"?
@@quxnjayYou broke this down so eloquently for the simpletons….. 🙏
I had this experience several times where I’d receive terrible service by people who look like me then they get mad when I stop patronizing because I’m black too & I’m made to feel bad about not supporting a black owned business. I don’t care what color you are, customer service is a must where I spend my hard earned money! I support IG Boutiques, businesses, restaurants and all, but I’m not ok with being mistreated.
The issue many times in the black community is an ungodly “ownership” claim on one another. As soon as you have your own opinion about something that is not the ingrained “group think” you are vilified, devoured, cursed, and accused of not being “black” enough. It is a true mental illness. There is rarely any space to be an individual created by God. There is a strong, witchcraft like ownership claim on everyone. Which is why ppl can’t advanced. It’s not normal. It is abnormal. If you ever want to come into who you are destined to be as an individual… good luck because that is usually punished. It is demonic.
Ok karen
@@barsbay7598she didn't say anything wrong!
You are completely justified for feeling that way! customers And businesses should treat each other with respect. Its your money, you can spend it how you see fit, imagine trying to order food and the staff treats you like your a nuisance smh...
@@barsbay7598what a very deep and insightful response you’ve proven yourself capable of🤡💩
Let’s be real, if Keith lee was a white food critic, these people would NOT be threatening his life. We’re so mean and intolerant to each other, and it’s sad. That man was doing the lords work and y’all done f’ed it up smh
Of course, BP are cowards.
So true
@@anonymousbee931really?
Where do we draw the line between criticism and opinion? If he keeps it 💯, what’s wrong with that?
If the man puts out a review and says you Mac and cheese taste like it came out of a box..so be it. You can go on your own page or make your own vid addressing it and maybe make some changes to the recipe. If you can’t adapt or change, you shouldn’t be in the restaurant business.
facts!
He didn't do anything wrong. As a community, we tend to be averse to criticism because we perceive it as an attack on our efforts, even when people are genuinely trying to offer their perspective. We need to do better as a community because it’s not even just the food industry, its the hair industry, nail industry etc. People are generally unprofessional and prioritize a look, a lifestyle over having good customer service. Quality over quantity.
I understand that some individuals may feel upset by my previous statement where I used the term "we." However, it is important to recognize that when I say "we," I am referring to the collective black community. Because “we” need to say that “we” aren’t going to accept this behavior from restaurants, salons, etc. and the issue at hand pertains to our community specifically, (in this moment since this is a common experience in ATL) and it is crucial for us, as black individuals, to hold ourselves accountable. This does not mean that those who are not directly involved in the issue are responsible, but rather emphasizes the significance of internal accountability within our community.
Right 😢
well said. I just started a business myself and offering quality service + good customer engagement is a top priority. I want to build a reliable reputation and not just make money. For a lot of us, it is about making money and flexing - everything else comes secondary and this is one of the reasons our businesses may not always thrive long-term
True
I don’t understand why the black community can’t just grasp customer service. It’s like rare
@@9roselove9 The root of the issue lies within the home environment. Many parents exhibited or continue to exhibit a lack of respect towards their children. Additionally, a significant number of these adults lacked proper upbringing and positive role models in their own lives.
I've never heard of Keith Lee, until all this in Atlanta, but I'm glad this has happened. It's bringing to the forefront what many of us have said, time and time again. We'll stan black business, but if your customer service isn't on-point or just even "good", we're not going back. It's hella weird how some black folks have a problem with words like, "thank you", "have a nice day", "you're welcome" and/or just extending common courtesy for patronizing your business. This shit has to end....
Me too
Facts idgaf if you’re a black owned business, if your customer service is bad than you’re bad
I visit the Atlanta area a lot because most of my family live there but I have to mentally prepare myself for the interactions with customer service. It’s insane. The straw that broke the camel’s back for me was when I needed a wig ASAP for an unplanned thing when I was in town. My sister and I stopped at a black owned hair shop in the Alpharetta area. The owner and also the only one working was not civil from the beginning. However, we walked through the store and found a no fuss wig (hairy hat as I call them). I asked if I could try it on and she said no because of covid restrictions. Fair enough even though we are over a year into not wearing masks anymore but if she wants to use that as an excuse, I either have to purchase or go someone else. I decided I’ll take the chance and hope it fits. So I tell her that we will take it. She takes it off my hand and turns into a back area. I tell my sister that I’m not comfortable with her taking the display wig back there so we both stick our head back there and just as we suspected, she was packing up the wig that was on display for us to purchase. When she came back out I told her that I saw her put the disheveled wig she refused for me to try on back in the package. How do you sell a wig that looks like it’s been sitting out of months, touched by everyone, and according to you could not be tried on because you’re so health conscious. So it’s not really about health, it’s just about you getting over on someone over a $200 wig. I walked out and we drove to an Asian place up the road that gave us the option to try 3 wigs before we make a choice. I thought about leaving a review but I decided to let it go. Fact is it does not matter if you patronize black owned as a black person. In fact, thinking that we will come no matter what is why they act with such impunity.
Black owned businesses are ruining themselves with these horrid rules.
Stop going & cook at home. Period
Damm you right
@@ritawilliams2359yea, I seldom eat out now. I CZcams and cook from scratch at home 🤦🏾♀️
And their responses to criticism is ridiculous. Making threats, name calling…. And they act surprised when nobody wants to eat their demon tainted food.
@@ritawilliams2359 if they're unable to do good business, sure. Or go elsewhere that does. ☺️
I’m so glad these restaurants are finally being held accountable. I’m tired of them getting away with terrible customer service and sometimes even bad food. It’s crazy how they resorted to threatening him instead of holding themselves accountable and working on treating their customers right. Praying for Keith and his family. 🙏🏿
Yup! People in Atlanta have BEEN complaining and they do not change. A lot of people are happy he did this because it has been bad for awhile now.
They definitely messed up . He helped so many small businesses by providing free marketing
Not to mention the prices compared to other businesses
Y'all been to everyone he reviewed?
I've never seen service so bad in any other city but ATLANTA!! What is the problem?? LA, Chicago, Miami, Tennessee, Houston, San Francisco and even Alabama had better service. But, I live here so I just have to cook 😂
I live in Atlanta and Keith is absolutely correct. The restaurant owners already know they have poor customer service. It's some b.s. that they're acting so surprised at his reviews. The restaurant owners need to accountability and fix the problem. Stop ignoring it.
Yes, I'm from the south and have lived in other countries, but I realized when I moved to ATL a decade ago that southern hospitality doesn't seem to apply to the customer service here. Some of the worst customer service I've ever had has been around ATL!
Same, atl born but have lived in other countries and states where the service was great. Atlanta used to be great, as well, but now it's all fillers with no real substance anymore
I grew up in Atlanta. I'm not really a restaurant/foodie person, but the few times I went out I was not impressed. I got food sickness from one Seafood place and the other place was skimmping on the fries. He's not lying. You don't feel comfortable in many of these restaurants and everyone looks bothered that you walked in the door.
You can just tell when energy is negative anywhere you go and they don’t feel any passion about their career’s.
Let’s be transparent. Here in the burbs we frequent Chinese restaurants time and time again with absolutely no customer consideration! That is not the model we should follow but where is our outrage over these situations?
I’m in Atlanta and he’s absolutely right! And it’s sad that these are Black Owned businesses, our own people treating others like this.
I imagine olg was going to sit his family in the private back area for celebrities. I think Toya and her family sits there
@@acestaronewhich he doesn’t want, which I understand. He says he’s just a guy who enjoys doing what he does, that’s it, not a celebrity or whatever.
I’m surprised OLG is still in business. Only BC eats at that catastrophe!
@@acestaronethe point of a critic is to go in like anyone else…
@@WarrenPuffet yeah I know that is exactly what he wanted
The thing that I like about him is that he doesn't just go to Black owned restaurants. He visits any and all restaurants and gives them an honest opinion. These angry "restaurateurs" needed this. They needed to be humbled.
Right, he goes to the restaurants people don’t support or don’t get recognition that ACTUALLY HAVE GREAT FOOD! He’s truly been bringing business to those that need it and it’s clear ATL don’t need it.
@@Chloenextdoor i don't know what we need, just the other day i was talking to my barber and realized I how little I go out after the pandemic started and I'm fine with that. Even though we keep trying to be a big city it doesn't really feel like it. If you want a 25. cheeseburger we got you.
Customer service here in Atlanta is HORRIBLE at 90% of the places I go from stores to restaurants. People have bad attitudes, want you to have whatever they dish out to you despite your request, and they act like the walking dead, as if they're depressed. It's a mess, and it often affects the quality of their products.
Critique is not a negative thing. It was an opportunity to improve. Unfortunately being critical and hating are seen as the same thing and people need to unpack that. Keith is always so kind. Even if he doesn’t like the food or if the service isn’t great. Death threats is wild af no matter what but especially over food reviews. People really need help 😳
Keith Lee provided a lot of Mom & Pop business the much needed exposure in New Orleans. I appreciate that he always pays full price, will stand in line and, generally tries to find something nice to say. He is a positive person, and I wish him all only success!
Don’t forget he matches their sales sometimes too!
@@teeteeplatinumwhat does this mean
@@cinefulwhatever they made that day, he’ll pay them that amount. i seen him do this once for a restaurant that remained open a little later than their normal closing time
He ain’t wrong, I live in ATL and the food closer to the city is @$$. I’m glad he exposed the heck out of these restaurants.
I'm on the East Side and glad he did as well; why do these place in ATL carry on like the way they do? -entitlement?
@@pinarellorider9023classim, entitlement, they only want money. They don’t work to serve to people honey but work to make money.
Damn.🙄 I wish he would of just went to Fresh Smoothie Cafe in Jonesboro. Healthy food and good vibes. He would have loved it. We just sabotage ourselves.
This man has shed real tears of joy being able to help [struggling] restaurants by simply posting an honest review of his experience and these restaurant owners and the ATLiens (transplants included) are wil’n out because he posted an honest review of his experience.
Accountability allergies run rampant in our communities and it’s so sad 😞 I found your reviews balanced and refreshing ❤️
It’s safe to say Keith Lee may never come to ATL again, and if ATL is fine with mediocre service, let them have it! This man is very humble, and does not go out of his way to tear these people business down. Atlanta is really showing their true colors….
Yup.
It's not ATL. It's these slimeball restaurant owners who have no idea how to run a restaurant. Just because you have the money to open a restaurant it doesn't mean you should if you've never been in that business.
@@laryanryan9170 agreed
Lived here all my life and I can honestly say it’s changed. Changed into something different. The vary same appeal a lot of transplants fail in love with about ATL they killed. A lot of people that complain about ATL are apart of the same group or party that killed it.
I live in Atlanta and have been for 20 years! Finally our restaurants are getting exposed for this! So unprofessional! Hospitality here in general is TRASH. Can’t tell you how many times I’ve almost fought over being disrespected at these places…. It’s truly sad
Agreed! I'm on the East Side and need to see if he "exposed" any of the rude places out here too
Most black owned businesses are trash when it comes to customer service but I have had some great experiences with some small black owned business including restaurants. It just depends where you go
@@SE-gs6gdFacts. Sad, but true Fam
For no reason too!!! Customer service is horrible. You do have good places too but the places he went are the hotspots and he dd sow the real.
Yep everytime I go to Atl I know my food is going come with an attitude on the side 😩
The only consistent black owned restaurants are Ethiopian/Eritrean…visited in 8 cities including Toronto and London…Always consistent. They never run out of food, excellent customer service and consistent hours of operation. We NEED this criticism of black owned businesses.
That number 9 rule is wild. Like bffr! “Days that end in Y” stop playing with me 😂
He did nothing wrong! This shows how hood and disrespectful some of the black owned restaurants are! Keep doing what you’re doing!
Hey man stay away from using hood as an adjective like that
This
Yep
They wouldn't have had the same energy for Gordon Ramsay. Gordon is known to curse people out and tell them their food is nasty.
Keith Lee was respectful and honest.
@@leehalloway8787literally call ppl shit sandwiches and ting and the ppl in his community value that, especially since it actually makes them better.
The fact that ATL is a major city, and the restaurants close early, no take out orders, hours waiting for a table, HOUSE RULES 😂😂, is next to ridiculous
It’s real madness out here, like seriously
Most of them still haven't recovered from the covid lockdown and can't keep good workers.
I lived in Atl and didn’t have this experience…however I don’t go black owned restaurants lol…I eat at chain restaurants and if I have to wait…I don’t go
Don't forget about the limited time you're allowed to sit at the table, which is usually 2 hours.. and that includes the long wait for your food to come out. 😩 I really like to support our black owned businesses, but it's really hard here in ATL..
@@lep2087 oh I never did when I lived there and didn’t feel bad at all bout it 😂! It took two seconds for me to see how chocolate city was when I moved there! Opened my eyes big time when I worked and realized who truly runs atlanta baby
I was told by someone who knows the owners that “The milk and honey” and the “The Real milk and honey” are owned by a divorced couple. One got one and one got the other. I’ve been to the “Milk n Honey” and the experience was average. I’ve never been to “The Real Milk n Honey” because the line and wait is always outrageous.
This is why we love Keith, BECAUSE HE IS HONEST! Don't be bullied into changing. Restaurants are critiqued all the time. This is very healthy for the business. It will push you to do better!
As a Black Woman, I am tired of spending money on overpriced black own restaurants, and the food has been piss poor. I’ve moved to two states, and the black food is not what it used to be a decade ago. It’s all about esthetic, high value, and low quality
Right! That list in the video of what I consider passive aggressive DEMANDS sounds a lot like black hair stylists lately. More rules than a damn prison. You want ME to come to YOU! That's why I started doing my own hair, eventually got locs and maintain them myself. We gotta do better in our communities.
@@Nikki_with_the_blikki say it again! 💯
@@lademoiselleketoret6958 yea social media and the pandemic has a lot to do with it as well, ghost kitchens and pop up restaurant, social media Chiefs made customer service a thing of the past. Online ordering for two years ppl was making money with no human contact.
@@Nikki_with_the_blikkiyou’re about to make my start locing my hair lol. You’re absolutely right.
@@mochabearry locing my hair was the best decision I ever made. I wish I did it sooner!
I spent 4 years doing loose natural hair care (weekly/biweekly washing/deep conditioning and detangling and low manipulation styles). I got my hair to armpit length! Two strand twisted and let it lock. It was hard losing my length as my hair shrunk but time flies. I'm 3 years in and my locs are already a little longer than shoulder length!
All I have to do is take my bonnet off in the morning, BOOM! Hair is ready to go 🙌🏾
ATL should be embarrassed. I’m in Jersey and I’m embarrassed for them. Serves them right.
Yep. Atlanta is definitely the problem.
I’m from Newark and I hope ppl stop think they can leave Jersey and go to Atlanta and live this wonderful life. It’s horrible down there lmao way too Hollywood I’ll stick to dirty jerz
@@sidellesydney2192 I’m right here with y’a..lol
I’m right next door to y’all in NY, and yes I’m embarrassed for ATL too. This was crazy!
I’m from Atlanta and im embarrassed!! I No excuse, but I think it’s transplants not even from Atlanta cause we didn’t have this growing up
I live in Atlanta, and Keith is doing the Lord’s work like you said. When I went to Old Lady Gang, the person I was with had to finesse for us to be able to sit down. My food was good, but he was heated because he had to wait longer for his food and it didn’t come out at the same time. He ordered a burger and fries. He didn’t get his fries until an hour after the burger.
The other place I went to was The Atlanta Breakfast Club was another place Keith went and it was just like he said. I couldn’t get any water or anything until the person I was with came and they were running late. I have more stories about restaurants he didn’t go to, but yeah, the “rules” and lack of good customer service needed to be exposed by a bigger platform.
This is ridiculous - Ive followed him for a while . He's wholesome and respectful and has the right to his opinion . I recall he reviewed a restaurant a while back and they refused to take his money for the meal . He threw a bunch of 20's on the counter and took off lol . But this is the world we live in and people need to run their businesses accordingly or they will get exposed . The rules for Khandis restaurant are unhinged imo .
Keith lee did nothing wrong
I mean wouldn they want to know wat ppl think of ther food and service so they can change things if needed
@@LatonyaDickersonNo, some people think just paying the lease and cooking some mid food is enough. They begin to feel as though people should be honored to eat at their establishment. It’s a shame those types of businesses don’t fail quicker than they should.
He basically just killed a small business for tic Tok likes
@@precisiongrindin1848should of had better customer service and made better food, maybe they would still be here
@@precisiongrindin1848They literally did it to themselves😂If they weren’t assholes the outcome would have been different
Tbh he one of the nicest food critics. He don’t lie, over exaggerate, or show bias. He can’t be bought for reviews. They want him to kiss certain ppl butts and he won’t. That’s the real issue
Keep doing what you doing Brotha, in fact you gave me an idea. We should do this on a national scale and expose bad customer service, and bad food. A lot of restaurant owners got arrogant after covid ended. Remember how they begged and pleaded for our service?
Great point of view, sis. I just came past your video, so I choose to listen, keep up the great work.
I live in the DMV area and I’ve literally stopped ordering and eating out because the service is horrible and the food is even worse. I rather cook my own food than deal with this crap. The food service industry has not been the same since the pandemic and won’t improve if we continue to patronize without demanding change.
What changes have you noticed that made you stop ordering. I'm in London but also recently stopped ordering take out, mainly cause I don't trust certain drivers.
I also live in the DMV and the only place I order from now is a tiny little local Chinese place that makes banging chicken kung pow 😂
@megsley where is this place located??
I’m in DC. Just curious, where are you talking about specifically?
I live in DC and pre-pandemic, I loved eating out and never mind paying and tipping for good food and service. But now, seems that their focus is adding fees and gratuity to the bill and making the place and the over-priced drinks "social media" ready. Very little focus, if any, on making sure the customers have a great dining experience. Now it seems to be a theme-food and service is decent at best with fine dining prices. Lately I've gotten better quality of food and service at the mom and pop neighborhood take outs and for a lot less.
Kandi skipped over the MAJOR problem😭😭 The take out was NOT the problem…. THE TABLE WAS THE PROBLEM
Keith presents himself as a Food Critic so he gets treated as one. A food critic is seated quickly. That's law.
Instead of running off blasting them, he should explain to them that he understands but he won't accept it.
All he had to do was wait like everyone else.
@teeb.7315 he literally has stated many times he isn't a food critic; that he is a regular person who enjoys eating. Atl is obsessed with celebrity worship that they block their blessings
@@teeb.7315nope. Food critics often disguise themselves just to get treated like regular customers.
@@ThorOdinsonTMHiddenMonster I think we invented the $30,000 millionaire too. I agree with a lot of these people, everyone is trying for an aesthetic. .
@@Gee-xb7rtLMFAOOOO sorry $30,000 millionaire is hilarious because they really do think they’re millionaires
I love this Queen ! Thank
You,
Wow who would’ve thought black owned businesses would be rude, aggressive, and unprofessional 🙄🙄
It's not just ATL. A lot of black businesses from restaurants to hair salons have this I don't need you, you need me, mentality. And they need to be exposed and humbled.
Yes they need a Keith Lee for hair salons
@@Blackmixdwitblack Expeditiously!
@@BlackmixdwitblackIKR!!! I resort to doing my own hair smh
@@cjackson3019 🤣🤣🤣❤
Conversations bout to be had across the board 😂
And again our community is allergic to accountability and the truth so badly. Y’all sending death threats? We stay doing too much. Let’s be real, this is why our community still continues to struggle. We have this idiotic mindset of you can’t tel me nothing when substantive criticism is offered. Instead of taking to heart he said and make the changes to improve y’all want to say he’s tearing down black businesses but y’all have no problem tearing down this black man and his family. No one is above criticism least of all black people. No one is perfect. And if you’re a restaurant owner who has more of an issue with what Keith said than the poor service he received, I doubt you’ll be in business much longer.
They don't want to ever be held accountable for absolutely nothing. But want you support. And before anyone comes in here talking about supporting non-black business with bad service...it's still a no! I don't support bad service from anyone. We always come up with the same lame azz excuses,
We? Who is we?
Period‼️‼️‼️
Love your comment, it’s truth…
Seems more like an ATL black own business problem. 👀
New Orleans and Chicago, which are both predominantly black cities, did not behave this way when Keith gave his reviews on the black owned restaurants he visited.
I support you 110% fully..... People are able to do their own reviews if they would like to do so. The same way that you do..... Keep doing what you do. ❤
Beautifully put n said sis
And some raggedy manager who works at that restaurant had the absolute gall to be ableist towards Keith, accusing him of being “autistic”. All because you cannot take constructive criticism? How low can you stoop? Smh
Edit: I thought the lady who made that disgusting comment worked at the restaurant but it turned out she’s just a troll. My apologies. Thank y’all for correcting me in the comments 😅
That's disgusting
@@MrzTeria yeah when I saw that, I was just like wow smh, these are the type of people that work for your restaurant? 😒
I saw that too! Disgusting. And if he is autistic, does that mean he can’t give his opinion on food and customer service????
@@IvyElizabeth918 exactly! Like how ignant can you be smh
That's messed up. Calling someone autistic because of a restaurant review? We're doomed.
Before social media, food critics would visit a spot, eat, take notes while they are there, and publish an article in whatever newspaper they work for. Never have I ever heard of them being threatened to be harmed like this! These people threatening him are ignorant and fully dont understand what a food critic does.
You might want to look up the social media artist (he's famed for doing drawings of people on the NY transit system) who sent followers after an art critic because he didn't like the man's honest review.
This is not a black people issue. This behavior is symptomatic of a society that has found comfort in the anonymity social media affords them.
Hundreds of thousands of people can threaten you, and who is gonna check em?
Nobody.
@@MPPG663apples and oranges, no???
@@iiceeglam no
The unprofessional attitude, the multiple fees on top of fees, the inability to take accountability…we are our own worse enemy 👈🏾🤷🏾♀️
Keith Lee, don't go back to Atlanta since they don't want to treat you right. And if other cities do the same thing, don't go back there either.💯🤷🏾♀️
Keith Lee is an honest food reviewer and family man. I've never heard him speak ill of any restaurant, he gives honest feedback and tell his audience straight up to test the food for themselves and also not to harass or harm anyone because of differences of opinion. He's a solid dude.
Exactly how I feel. A LOT of people just can’t handle ANY kinda criticism. I could definitely understand being frustrated in their shoes, but it’s not meant to be taken to heart or insulting when he does a review.
Yes, he’s so amazing and down to earth.
The fact that ATL is a black-centric area and there are so many black businesses there. We can't take any criticism and it's so sad. The only way to get better is to hear it all. I'm a black business owner so I know how it feels but the feedback is there to help you not to hurt you. Take it on the chin and tighten up black business owners (some not all). This is why people don't like to support black businesses because we take things too personal.
very right but they still compare to other business where the boss takes feedbacks and change it for the better…
But it really isnt. The same way nyc isnt and the same way cali isnt. These are black people chasing money and hiding their intentions behind skin color. There are too many hardworking legitimate black businesses who are in tune with their communities to be tarnished by the few that are just blackface.
Right. It's the business fault for not being good and then not taking criticism to be better
I live here and I have seen people argue with customers over their order being wrong. Years ago I even witnessed a man who owned a sandwich shop tell a woman to get the f*** out of his shop.. she literally just wanted the sandwich made correctly. I walked out of course. If I don’t want my evening messed up, I just go to a chain restaurant.
Some black businesses, not all, tend to not care about customer service but love pushing the fact they are black owned in our faces like we should support them just for that fact. I personally don't think it's important at all to be constantly told that. A good business will thrive regardless of race
That last sound bite was CLUTCH!!! 💖
Thank you for this posting bc a lot of these Atl folks need to be told the truth and it needed to be said. A lot of these unclean Southern ways need to be addressed out in the air. Your mean spirited is finally being shown. Calm do Atlanta critiques are needed because ya need to treat folks better and a lot of yall are the reason for some of us building to create our own tables. Its hard building alone when many hands make lighter weight. Geesh
Keith Lee didnt lie. Its all true. Many of the Black owned restaurants are charging astronomical prices and they have too many rules and expectations when they don't provide great customer service. Most of the time the food is mediocre and they nickle and dime for everything. Even parking at some of these establishments require payment. I really wish Black people would stop patronizing these places, take there money elsewhere, and stop making excuses for Black businesses.
@acanthon Agreed! It’s like the abuse is okay if it is done by our own? I work hard for my coin and I don’t care if your skin color is the same as mine, making it’s okay for you to disrespect me all in the Black solidarity?! Please get away from me with that!!!
@@s2ncurai so true. 😞
To threaten someone over a food review is madness.
Real shit they weirdos
Forget these people. We asked for your opinion. Your are doing the peoples work. Keep up the good job! We are supporting you.
As a native of the Atlanta area I am so sorry you are catching hate. Just keep doing what you’re doing bc most of us really dig your videos
All I can say is everyone making threats over a food review, which is essentially just an opinion…are definitely deranged
💯 and need to be hospitalized immediately
Yeah they shouldn’t be in business
He was so excited, breaks my heart that this is what happened
This is a reflection of the state of the black community today
@@perdybirdieWHAT COMMUNITY
Yall better start letting go of that fairytale if yall really wanna get anywhere
@@princetriton1308 Yeah... i don't think a community eats themselves alive 😅
@@princetriton1308 FACTS.
Love dude content 🎉🎉🎉💪🏾💯
Tip from a customer: FLAVOR and QUALITY food does not have to be expensive but if you want to succeed you need to make customers glad to give you our money. One formerly great BBQ joint I used to visit switched cooks and didn't care about how that damaged their quality. They're gone today. Folks do not have endless money.
KevinOnStage recently made a good point... all these janky restaurants would have to give good service and treat EVERYONE "like a Keith Lee" going forward for there to be real improvement - but that takes too much effort 🤷🏾♀
I've said it before and I'll say it again... if you stay ready you ain't ever gotta get ready. I'm just glad things are starting to get exposed for there to actually be a change... hopefully.
I stand with Keith Lee. I recently went to ATL some restaurants were good and some were absolutely terrible. I spent $30 on food at this place that was blasted all over tiktok for having great food just to be disappointed "asf". So if you dont want the honesty dont have homie come to your restaurant its simple.
Yes when I tell you ATL is overhyped. They food is not good! They so use to bland food down there they don’t know what good food look and taste like. I remember somebody told me about the quick fast food restaurant just for sun in the go and they recommended cookout And American deli and when I tell you it was trash!!!
Every yt restaurant you went to was top tier?
@@JustmelaninI like cookout
SOMEONE needs to tell the truth and speak up for the CONSUMERS! Why in 2023 are people so far removed from things like customer service, constructive criticism, and accountability?
This happens in non-black restaurants too. My wife and I live in Fort Worth and we got Italian food a few months back and I ended up getting food poisoning. I contacted the restaurant and was blown off by the manager.
This is the definition of constructive criticism. This is how you improve. It’s wild to me how folks don’t want to be better.
He did nothing but tell the TRUTH. I’m standing with this HONEST MAN. I’m a person who LOVE nothing but the HONEST TRUTH.‼️‼️‼️
Every time they want Keith to react. He always tells them and us that he's gonna be honest. It's not just about the food it's everything that comes with it.
I live near ATL and the black owned spot I love closed because of COVID. It's sad that businesses that truly cared about their communities suffered, while these folks get to treat their customers like they are doing them a favor, and stay in business. You should be grateful for every person that steps into your business to spend their hard earned dollars with you. Those places that mistreated him, trust it's been noted and I will not be visiting them anytime ever.
Maybe because people didn’t support their businesses because it didn’t have enough “celebrities”. I mean there are plenty of great black own restaurants and cafe that people refuse to support because it isn’t stamps with their “idols” approval. Yet, you complain going to the same restaurants that treat you like garbage. Couldn’t be me.
I went to milk and honey once and i haven’t been back. The wait time was an hour and 30 minutes! When we finally sat down, there wasn’t any AC and there was a dead waterbug near our seats.
This is insane. A great guy doing good honest reporting on a subject we all love . Why ?
Bye Felicia!!! I’m glad Keith Lee exposed Atlanta!!! I pray God keeps blessing him and his family!!! He’s honest and I love that!!❤❤❤❤❤❤❤❤❤
I have a serious question. When did we become that triggered by constructive criticism?
Always
Since forever..
I think it’s deeper than that. I think we want to win and be lifted up so bad as a community that we take it to heart when one of “our own” doesn’t do that.
It’s like triggering. If that makes sense.
Healing is needed. God help us...
Especially over food someone else paid for!
Lmao he and his family will receive a special ingredient from this moment on😂😂😂😂
Black businesses need to do better. They want us to spend money within ourselves, so we have to do better
They just mad that they getting exposed 🤷🏽♀️ calling him a clout chaser knowing they the land of the clout chaser is crazy
Since Covid, Atlanta businesses have gone down. I've been here all of my life and it is definitely not the same. I'm glad he's bringing awareness to what we have to deal with every day. From prices, customer service, weird hours, and everything in between would make you want to just eat at home.
Ikr, but most people from the atl in this comment section are capping about the situation, when they know damn well they have complained about this situation more than outsiders..
This everywhere tho. In in the northeast
I didn’t know he was from Detroit 💯 I love Detroit people. Wish him the best
I agree with and support Keith Lee. People are truly ridiculous but one thing's for certain, GOD IS GOOD!
I’m from Toronto and I can’t believe that so many people would wait 1 or even 2 hours to wait for a table. That’s incredible to me.
The people who are stupid enough to do that are out of towners,CZcamsrs, and people who want to brag about being there. Us real ATL folks don't f with those places.
@@laryanryan9170 Mann who tf comes from out of town just to wait 2 hours for a resturant lolol... While i'm traveling I am on a schedule. I am trying to do as much as I can. Restaurants are bottom of the barel entertainment in that regard, I'm only waiting 2 hours if it is LITERALLY a gordon ramsay 5 star experience
I had no idea he's an MMA fighter. All he was trying to do was help out his fellow black restaurants and chefs and looked what happened. How you invite someone to review your food and then get mad about the feedback? This is literally why we can't have anything nice on our side of town.
As far as Kandi's response, I think it's ridiculous that on the busiest days you don't do take out. With football season and potlucks that's the best time to get your money. I'm disappointed with her for that nonsense
With the pandemic takeout gotta be the most popular method of food ordering. whether that be delivery or pickup. Restaurants in ATL do this shit all the time and it makes no sense. Like hire some part time cooks just for the weekends to help with the load. Literally every other business functions this way.
@@Lumpz4kthey don’t wanna spend that money. It makes no sense to have cooks make food for Uber eats DoorDash and the whole restaurant and expect everything to be done 100% right and to taste good. It’s ridiculous
I don't understand it either I said the same thing, she is losing money.
Just another excuse in the line of many excuses coming from the black community. If she is too cheap to run a restaurant the way it needs to be ran, then she needs to get out of said business...smdh.
Her restaurants are mostly fine dining and because she's a celebrity. She gets wealthy people going there all the time.
So of course she and any business will cater to their regular crowd and give them a safe haven. Poor people should spend their money on their Mom&Pop shops and stop projecting so much like they got it and got nothing!
She's not a regular restaurant. Regular restaurants should have take out etc. That's what keeps them busy.
But celebrity and fine dining restaurants already have the creme of la creme going to their restaurants on the regular and I'm pretty sure they cater to them if they need to do take outs. They have enough with that load as wealthy people tend to order for more than one or two people ok.
mannnnnnnnneeee the way you read the end of rule 8 got me in the floorrrrrrrrr😂😂😂😂😂😂😂
Milk and honeys house rules are wild tho… it’s givinggggg hair stylists who be like “come to your appointment with your hair washed and blow dried”
That’s why I don’t eat anywhere besides Chick Fil A. I worked there for four years and let me tell you they are clean and they are about their business. That kitchen is broken down, cleaned and scrubbed from top to bottom every single night! Chick Fil A team members are always polite and friendly. Managers actually care about your experience! All restaurants need to take a lesson of the success of Chick Fil A in imitate that.
Atlanta made me slightly hate Chick Fil A
If only they had good chicken 😢 tried it once, and was meh
Yes chik fil A is legendary with their customer service! they definitely up there with Disney customer service
@@melaninchocolate6552 must of the time, Yes, but the one by me when I lived in Atlanta didn't always have the best service.
@@JoyFayI think Waffle House also has a bad reputation because of Atlanta fights. Russell Wilson rented it out for Ciara's birthday but they live in Denver😭 so it's not the same.
He's telling his truth. I don't see why he's getting so much push back? I see why professional reviewers stay private and you won't know who they are. These Atlanta restaurants just need to do better. I went to the Milk and Honey for Sunday brunch, by myself, and the wait was long ,but I didn't mind. I sat at the bar and the bartender served everyone but me, while talking to her friends. She had either lost her phone of misplaced it, she was looking for it and still severing everyone but didn't acknowledge me. I asked for a manager and received another server, who was on point and did a great job. I'm a server and I know if you sit at the bar, the bartender is your server, but she didn't acknowledge me and I hate that. Even if she said she would be with me in a few mins, that would have been fine.
Other than that, the food was great, my server and the Manger were really nice.
Wow, 😂🤷🏽♀️ damn she think you’re the one that stole her phone. J/k- That’s weird.
Ahh our community man, But with that being said be safe out there and that goes for all you!
I’ve had the same experience… you ARE HONEST, Sir. And I trust your opinions!
I love Keith Lee and I love the way he loves God and his family. The black community is in shambles. We, as a community, hate to see someone make it out the struggle and hate wise counsel. It’s so sad to see. I can’t believe people threatened him with d3ath for reviewing these bougie restaurants!! Wow 😢
Ridiculous. The worst part is he can't do much to protect them because he's a licensed fighter.
@@christyluv3969 right I don't like that part
@@christyluv3969 I hate that rule! But I believe that he can stand his ground with his 2nd amendment rights. I pray that he is trained in that area because people will take an innocent life without a second thought. Look at how they did Nipsey Hussle but George Zimmerman is still alive smh 🤦🏾♀️
@@christyluv3969he can legally carry, I’m sure.
"We"? That must be your family, lol.
I don't know them. And I don't know any black people who engage in that type of behavior.
You might wanna reevaluate the company you keep 😅.
I live in Metro Detroit and more & more I shy away from Black Owned businesses because of the lack of accountability & downright rudeness in the service. You can always tell with the owner/management response on Yelp because the arrogance is untamed. But let a person who is not of color complain, they will bend over backwards. I'm good on the blatant mistreatment. My hard earned money will be spent where I am respected.
Thank you! And God forbid someone tries to course correct....you're labeled as anti-black. It's annoying.
Thank you!
Facts I’m the same way why would I pay you to treat me like shit idk if Jesus is making the wings I’m not coming back 😂😂😂
Food tour lol you guys give so much credit to this person 😂
Being a foodie from and living in ATL, I personally never had these issues but you have to know where to go. Some places I think are only for tourists or Instagram but if you live here you know
His reviews put they ass ON NOTICE. I live here and they are absolute trash sometimes especially the hyped up ones like milk and honey. We saw the ones who deserve the customers they get off of internet hype
Ppl hate when your opinion is not the same as theirs. 😩 He's supposed to be honest, whether good or bad. Both types of reviews help people.
But he was also honest and respectful, they made it seem as though he intentionally went to destroy their business, he was only exposing what regular people have been saying for years
Keith, I'm a fan who appreciates your honesty. You were NOT the only or the 1st to make the comments you made regarding the ATL spots you hit. TRUST that!
I’m from ATL and I was a fan of Keith Lee when he was cooking for his wife during quarantine, so him not liking a few restaurants he couldn’t even get food from doesn’t bother me 😂 I wish he could’ve reviewed some of the places I love here but the crazies ran him off. I’ve never even had The Real Milk in Honey but I know Love At First Bite is a dope black owned restaurant in Atl if anyone needs a recommendation 😂
He only gave 2 bad reviews, totally those restaurants fault, and they weren't even bad reviews, he just said what happened at every restaurant. He scored the other restaurants well. Shout out to The Bodega and The Jucy Jerk. And the issue w/the breakfast spot was paying for butter, which is crazy. He went to how many cities w/no problems? No unaliving threats. People have been calling out Atlanta for years. But also, ppl keep going to those restaurants, because it seems BP in Atlanta don't know how to be treated any other way.
I like how honest he is 💯
Im glad this is being aired out! people need to learn to get they shyt together
Atlanta doesn’t sound like it’s the place to go. This guys never had a problem anywhere.
Highly overrated!