What To Expect From A PIP Telephone Assessment | Personal Independence Payments | PIP
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- čas přidán 20. 08. 2024
- In this video, I'm talking you through what it was like to have a PIP review assessment over the telephone. This video relates only to a review assessment, not a new application, but you might still find this video useful.
If you've got any questions, please get in touch!
Useful links:
www.mypipasses...
Here is a vlog about filling out PIP application forms. • My Tips for Your Perso...
I had my assessment a few months ago and luckily the assessors was an ex NHS mental health nurse (my disability is a mental health condition) and I was awarded the highest amounts for each woo woo felt good to be fully understood
I’m so glad you got your award!! That’s great news and I’m so glad you had a good experience x
What kind of questions were you asked? Thanks in advance x
My grandaughter has mental health she is worried about the questions and feeling in the form because some she will not have to fill in she self harms Has Depression and Anxiety . What sort of qwestions with she have please hel
@@lindajones2884 I don’t know as my support worker filled it in and I have schizophrenia so I didn’t need an award..they rarely award for just anxiety and depression sadly
hello again just a short note to tell you i'm getting my backpayment tommorrow £3680 thanks again for your help
That’s brilliant news! I’m so pleased for you! Thank you so much for letting me know x
I had my assessment, this morning.
Before I had the call. I threw up, this was nerves. I was pleasantly surprised by the way I was treated. Respect to the Lady. No major qualms on the way I was treated.
Thanking you for your enlightenment.
Thank you for your guidance
I’m sorry you were nervous before the call! But I am very glad it went well for you! Fingers crossed for a good outcome for you! X
@@Estellosaurus thanking you
I didn't sleep for days in the run-up to mine I was so stressed It took two years to get to the renewed phone call and now I am waiting for my tribunal court day
@@missmoth2588 that's what I am waiting for! She seemed so nice. But then I read the report. What a load of b*llsh*t.
My telephone review went better than expected. I even got an upgrade in benefits and for a longer time. Better over the phone than in person for me.
That’s great news! I’m really pleased for you! Also brilliant that it’s been awarded for longer too!
@@Estellosaurus Thank you, usually things don't go so great for me so I'm happy. Thanks for replying.
The most helpful & comforting video on PIP I have come across. Thank you!🙏🏾💞👌🏾
Thank you so much! I’m glad you found it helpful x
Remember, these people are not ur friend, they are there to get u off their books.
No they are paid a bonus on top of their salary for every person they reduce the pip levels for.
That's true not anyone's friends as they work for private organisation linked to Government of UK Absconders in Europe and Australia and America and New Zealand 🇳🇿 and many other places around the world 🌎
There is no complaints system against disabled people who are abused by criminal's gangs working in D.W.P and P.I.P of conservatives www.gov.uk the Customer service agents cannot provide service for people who have paid full national insurance contributions from 1976 years and paid full Tax
Excelled detailed video hun! I had my assessment on the 29th and today she called me back again and asked me more questions. I felt like she was trying to catch me out. Because I cant use an oven, but she asked if I use a kettle and I said yes but I forgot to say I can only use it when my sister watches me, because she rushed me! So my sister says she prob tried to catch me out. I am house bound got learning difficulties and heart conditions and scollios. Just stresses me I hope they give me the award, as cant work and I wish I could work, but we cant can we? It's so unfair for us genuine people who want to work, but then people who are lying get it. Its unfair thanks for ur video hun x
It can feel really unfair! I hope that you get a successful outcome! It’s so tiring to have to explain to people who just don’t get how hard ‘normal’ things can be for us - like boiling a kettle x
Update I was awarded high rate daily living but no mobility so I have taken it for a MR
@@Banshmansh thanks hun another update I was awarded enhanced rate mobility and enhanced rate care on my MD. The assessor didn't take into account that I cause injury to my self when I go outside so with that in mind they changed there original decision. However I had a lot of medical teams backing me up on my case plus the fact I live In supported accommodation for people with needs like my self. So all in all I think they did it fair I can't complain about it. Only thing was it took ages but I don't need to worry for another 3 years or more x
@@SirApexTV-official totally agree with you about how long it takes
@@Banshmansh good advice keep fighting
I've listened to a number of videos on PIP. Yours was the best, relaxed, informative.. The others stressed me out, yours did not. Liked subscribed.
Thank you so much for your comment! I’m glad you felt like that because the aim of my video was always to not scare people about the process! Thanks for watching !
Thanks for the help of letting us know what to expect, I had the dreaded call today but felt better for having heard your experience so was prepared with their questions.
Hello! I’m so glad I was able to make things a little easier for you!
Thank you this has been so helpful to me I have my phone assessment on Thursday for my renewal , I appreciate how well you have explained this thank you 🙏
Thanks for your video it’s very helpful. Just wanted to say that I find it really useful to have lots of notes written out about numbers of steps and distances so not to get caught out by not knowing numbers.
Say for instance on a bad day what is the distance you could walk e.g to the toilet? If you can walk outside how far with breaks? If you know the distance just say it and also say ‘it varies’. I just use the examples of my worst day and say those numbers, simply because that’s why I need the support.
Most importantly if you are in pain or emotional distress , say that you are after every statement. ‘But while I’m doing this (e.g walking ‘ standing) I am in a lot of pain/ distress’ keep repeating this it doesn’t matter how many times!
It’s a tick box system and is not caring or understanding unfortunately even if the interviewer is! You can meet the criteria the questionnaires set out by just answering ‘correctly’.
People feel like it’s not wholly truthful to give short and formulated answers but the test isn’t designed to be compassionate to varied circumstances so we just need to get through it.
Good luck to everyone with all this xx
Thank you for watching and for your advice. I am going to be doing a follow up vlog soon because people have left lots of really great advice in the comments. You are absolutely right - they aren't there to be caring or understanding!
@@Estellosaurus totally !
Thank you so much for this. My partner has his first review telephone assessment coming up in a week. I've not told him yet so as to avoid early upset so I'm trying to do as much research as I can. His first one went all the way to tribunal. This video was really helpful 🙏🏻
I’m so glad you found this helpful! I hope that the assessment isn’t too stressful for your partner this time around x
How how did he get on
Just found your video as I’ve got my first ever Pip assessment in the morning. I’m feeling very anxious and stressed by it. Even a little panicked that I might say something wrong.Your video has helped me understand better…I’ll have my wife with me to answer for me if needs be.😱
Hello! Good luck for your assessment tomorrow - it’s great that you have your wife with you too - having someone there will help with the anxiety too! Take your time and do something nice after! X
How did it go Craig
@@hrtlessoy6519 not to good, they award me the lower rate mobility but nothing for the care element…
@@CASHO76 bloody hell. Do you mind saying what you were claiming for ? 👍🏻
Just wanted to say thank you for this video, it has been very helpful and helped me prepare. I had my telephone assessment this morning and I think it went OK. I was also asked about school education!
Hi! I’m so glad my video helped! I’m glad your assessment went ok! I hope you don’t have to wait too long for an outcome! Xx
Why does your education come into it? I can really understand now why people dont submit a claim that really need the award.
My telephone assessment (Review) is in 4 days time and I'm dreading it. I've been through it (f2f) many times in the past. MR then tribunal and won it. I'm praying for a female experienced assessor, more sympathetic and caring. My experience with assessor in the past wasn't very nice. Thank you for sharing your telephone based experience here, I find it really positive and encouraging. I read through the comments and learned that you was awarded it. Well done! x
Good Luck for your telephone assessment! I hope it goes well and without stress and I hope that you get a nice assessor! Let me know how it goes x
Hello Everyone 👋 I had my telephone assessment this morning. Lasted an hour. I think It went okay. I was please It was a female assessor.
Now the waiting game! I wonder how long would it take before I get the result.
@@jeanhamilton4418 hi - it can take up to 8 weeks for them to make a decision, possibly longer at the moment, I got mine around 6 weeks after my phone all! X
Hi 👋 unfortunately I was denied Pip. From both enhanced to zero scores. Looks like MR then Tribunal for me. I waited 8 weeks from the day of reassessment only to be told this. 😪
Not sure where would I get the strength and courage to fight all the way but I will. Just waiting for the assessors report now. Wish me luck people. 🙏
@@jeanhamilton4418 Good luck with it
Hello, thank you for this I have my first phone assessment on The 16th, it is really quite a tense wait, I suffer from RA and have really bad days and some good days this has made me feel a lot better about the process thank you.
Hello! Thank you for watching, good luck for your assessment on the 16th, I hope it goes well and isn’t too stressful! X
how did it all go? I got turned down so have just appealed
They stopped mine during review as I won my last award in court. They regard me as a new case and stopped my claim without notice.
This is happening because of a one word difference in legislation. I pointed out Justin Tomlinson lastet changes in legislation but no.
They refused me a recording.
Threatened to end interview if i recorded it.
After much protest 7 Hours of calls. No one to sit with me. Feeling exposed.
They rang back day before the interview to inform me they had enough evidence via paper...
My doctor rang straight after. They sent them full PIP form, they weren't qualified to fill it in!
I told them to bin it.
They caved and gave me a 10 year light touch.... They never give 10 years to a new case🤔
Fantastic video, keep up the good work 👍
Sounds like you had a very difficult time of it! I’m sorry to hear that but I’m really glad you have it all sorted out now and don’t need to worry about it for a few years! Thank you for watching x
I really appreciate you making this video! I got a text today for my telephone assessment in two weeks time. This is the same as yours, it's a review of mine! You've put me at ease a fair bit so thank you 😊
I’m so glad my video helped! I hope your assessment goes well!! X
how did it go?.. I got a telephone assessment on Thursday.
@@Jojoyazin how did yours go? mine was ok and because I was relaxed they used it against me and turned down my whole application x
@@mikemccaine4229 .. I thought it went OK.. I was 2 points off of standard rate and really thought I'd get enhanced!.. I missed the appeal date. They didn't include half the things I said.. totally changed what I said. .. I've just left it. Mot really sure what to do about it. How about you?. Are you gonna appeal?.
@@Jojoyazin I sent my appeal letter on Monday 1st class recorded and they got it yesterday so I will call them tomorrow and make sure they have got it and made a note of it as the deadline is Friday and I don't want them bullshitting my about it! A friend said this evening "if you think you will get anything other than another rejection letter then you're living in a dreamworld! Didn't fill me with confidence! Most people say you have to go all the way to a tribunal to get a result... ffs. I could cry if im honest
Got mine today and I always get asked how I take my service dog out. It is designed to see how far you can walk. Thank you for doing this it is very helpful. Bless you . I have never worked. You can ask the DWP for a copy of what was written by the assessor.
Thank you so much for watching!
Congratulations on your "What To Expect From PIP Telephoned Assessment | Personal Independence | PIP" inspirational thanks for sharing.
Hi Estellosaurus. Thankyou for your updates. I really appreciate your reassuring manner. My wife may well be going through this situation in the very near future. It is a very stressful experience but your tips are truly helpful. Thankyou.
Hello! Thank you for watching and I’m very glad you found it helpful - I wish your wife luck for when she has to undertake the process and I hope you get the outcome you need!
You can get an electronic application for those that can't write. You have to insist, my MP helped me get one under the Equality Act 2010. Record the assessment, its not illegal. If caught the worst they will do is stop the assessment. You can sue the assessor for damages if they don't do it correctly. I read in the news someone who did this and won £2500.
Yes the animal question is to catch you out!. If you can walk ,look after your pet, you can look after yourself x
getting my assessment tomorrow terrified as i suffer from depression and loads of other things thanks for calming me
You are welcome! Good luck for your assessment, I really hope it goes well xx
How did it go spongey76
Everyone should record these assesments because it will keep these assesors accountable.
They should definitely be held accountable but if you record you need to make sure they are aware so you don’t land up in trouble yourself!
@@Estellosauruswe were told we couldn't record the Interview
Great advice and reassurance for claimants
Thank you so much for watching!
Thank you for posting this video, I have a new application telephone assessment in the morning and I am really uptight & anxious about it, you have put me at an advantage by giving me a fair idea of what kind of questions to be prepared for. What will be will be, all I can do is tell my truth & forget stressing about it Thankyou
Good luck! I hope your assessment goes well xx
Brilliant video. Very informative. Thanks
With my examination some time ago she was very persuasive also patronising. I am preparing to be "frank" with the assessor. But not rude. I should have been awarded full entitlement. But I could not be bothered (Anxiety) to take it further. There are neighbours by me get full entitlement. In the summer 020 he was building three Sheds. Good quality.
When finished, hobbling around using walking frame and limp. I not telling tales just am really frustrated. Thank you again
Thank you for watching. It can be frustrating when people seek to get awards that they might not deserve. I hope your assessment goes well when you have it x
@@Estellosaurus Respect 👍
A bit unfair on your neighbour I think!!! We all have different challenges and disablement is not always visible.
I've done the process before, got a no and didn't bother with a mandatory reconsideration so I'm preped this year for it but seeing others perspectives is a useful insite
I hope this year is better and you do manage to get your award, if not, I hope you do consider appealing x
🤞 it's always been a downfall with the questions as they do lean towards physical disabilities rather than mental disabilities, they need to either improve their questions or create separate systems for physical and mental disabilities for the future to help the process for others. Understandably someone with both would have to do two forms, but it's better than thousands that need it being denyed with months of stress (and more gov spending dealing with reassessed cases which I'm sure they'd like to cut down) as the questions don't fit their problems.
I absolutely agree. They need either a separate questionnaire or a separate question within the form that is specifically for mental health that you can then skip if not relevant. The process is very much geared towards physical disabilities, mental health needs to be as big of a consideration
My phone assesment is on the 17th January 2024 for fibromyalgia. I'm in a state over it.I suffer brain fog. Thanks for this video.
Good luck for your assessment! I hope it goes well, remember to take your time, don’t be afraid to ask them to repeat or explain and get yourself a nice treat for when you are finished! X
Thank u flower first time telephone assessment for pip wish me luck David xx
Thank you so much for this video. It really helped me calm down and prepare. I've just had my call and it was fine. The woman asking the question was so nice - very friendly and kind. She was trying to help me and really couldn't have been nicer. I'm exhausted and feel really rough (long covid) but she gave me several rests and I got through it. I guess I'll see what the result is, but I feel as though my information was presented fairly. I just wanted to share my positive experience of the assessment call.
I’m so glad you had a positive experience! I always love to hear when it goes well for people! I’m so glad you had a good assessor too! I hope you get your outcome soon! X
Thank you so much. I would just add to have someone to support you. You can have a 3 way phone call so your support doesn’t have to be with you physically. You need to tell them in advance. They tell you about this service in the appointment letter. Best wishes to you.
Thank you for this - i didn’t think about this an option to have support!
Hey Mazzie ,thanks for that ,I got mine tomorrow x
omg I'm watching this as my PIP call is this morning and I have my sphynx with me - I was fully anticipating your kitty to be fluffy and he turned out to be a sphynx too!
Lol, he’s a terror! So vocal, it’s like he’s yelling at you sometimes 😂 hope your PIP call went well x
Although this video is quite old itis stoll really relevant. I have my first assesment first thing in the morning. They wrote to my GP and my mesntl health nurse showed me what my GP put and it was literally one or two word answers despite it asking a more in depth question and information. I dont feel like she has done anything to help me. My mental health nurse has been amazing she said if i don't get it she will try her best to help me. 😢 i was meant to have it 3 weeks ago and they cancelled on me 5 minutes before and it sent me spiralling. I feel so stressed. I didnt sleep a wink lastnight. 😳
I feel like a lamb to the slaughter having to go through this next week.
Try not to worry, I hope it goes well for you
How did it go I’m coming up for my review
how did it go?
good and an upgrade and for longer. Better for me having a telephone assessment.
@@EstellosaurusIt went well and an upgrade and for longer. Better for me having a telephone assessment.
Great advice,Thankyou.Very clear to understand.
I’m in the US and I have Meniere’s disease, which if I live long enough will leave me completely deaf, I suspect, but also I’m losing balance over time, and it’s degenerative. It can also be painful, and renders you hypersensitive to certain things/noises as well.
But wait, there’s more! I’m AuDHD and sensory overload is something I need to account for as well. Even if I acquire no other issues than I’ve mentioned thus far, it’s a non-zero chance I’ll be rendered sufficiently disabled before full retirement age 14 years from now, and the way things are in the US certainly doesn’t encourage one to think collecting SSI or SSDI is something you would wish doing unless things are so bad, that living a very poor quality of life due to finances is better than somehow toughing it out as an employee somewhere. Before you qualify, you pretty much are forced to be destitute for an extended period of time.
Sadly, there are those that defraud it. And as your case involves mobility limitations, it makes perfect sense to me they’d ask all the number of steps. Considering I have times where I’m suffering from severe vertigo from Meniere’s, I’d expect them to question my environment in detail because of that. Even with severe vertigo, I can walk quite a distance, so long as I’m not vomiting if it is severe enough, but that becomes a real safety issue (stairs are fun!), as does driving, and mass transit is… very suboptimal in all aspects where I am, even if I had no sensory issues that cause problems when I need to use it.
I’ve had my telephone assessment this afternoon and it was the worst horror of all... 2 hours of absolute torture I nearly had a mental breakdown 😡😱
I’m so sorry that you had a bad experience, I hope you are able to put it behind you and relax a little this evening x
Hey Jane ,just try not to worry bout it she sounds like an idiot here's my email laurencebell1970@gmail.com if you need to talk x
As well as finding out how far you could walk by asking you about the amount of steps, I suspect she was also testing what your memory was like.
I would advise using the Equality Act to request reasonable adjustments, for example that because you have memory and concentration problems that you are going to record the assessment. They then have to give a reasonable reason why you are not allowed to do so. Also they should provide a reasonable alternative such as a transcript of the call or their recording of it.
It is about your ability to function, so if you have said you can't manage or have difficulties bending down, walking, lifting things on your forms...then you have a pet, say a cat. They will want to know if you are lifting it, bending down to put food in it's dish, etc.
It is a good suggestion to take notes. If the Assessor is working from home and wants to put you on to speaker phone, you may want to note if there are any background noises like people talking. Or if their family members or pets interrupt and/or distract them. They should be paying attention to carrying out the assessment and not allowing themselves to be distracted from that task. Also you have a right to confidentiality, not for their family listening in and then telling stories later in the school playground or the pub. That may seem a bit paranoid to some people but it does happen.
Thank you! This is some great advice
@@Estellosaurus Thank you too! It is good to get additional information.
I got a reminder text yesterday. Then got a reminder phone call, which I have an issues with because they did not inform me I would get a reminder phone call in their letter or in the text yesterday so it came out the blue from my point of view.
Unfortunately they called when I was struggling with trying to get home with shopping where there is busy traffic. DWP and IAS have a duty of care, calling someone unexpectedly could distract them and place them at risk...such as if they are trying to cross busy noisy roads or while you are trying to get out the bath to answer the phone and slip!
If you have such an incident definitely tell them about it during your assessment.
I got my pip extended so thanks for your advice on this video
Excellent!
Thank you for this. Super helpful. I have a renewal assessment due this week. I have a new condition on top of my original one that gave me PIP. I guess I'm a little worried about it due to this change... Thank you again.
Good luck for your new assessment - they should absolutely take your new condition into account as well! I hope it goes well and the assessment isn’t too stressful for you x
thank you so much for putting my mind at ease,as i have an reassessment soon.
Just to let you know that my pip medical call is on the 21st of June.
I am sorry but every single question is designed to catch you out. Even the early call. Record everything preferably with a police class tape machine and another mobile phone or recording device. Remember although they may deny it they are doing the same thing their end. They WILL lie throughout their report and claim you said things you haven’t and not said or stated things you have. Do keep asking to repeat the questions and clarify it. ( mainly for your recording so as it can transcribed more easily for the tribunal).
thank you I was worry about Reiview they just send me the forum to return by 2 march 2022, thanks god we will get pay well we wait, good luck everyone
When I first applied for pip I got rejected twice, because of the two assessors I could tell had no sympathy or understanding for my case.
On the third time I had to go to court and pour my soul out to get the point across and the judges them self saw what those assessors could not see and my solicitor was a God send. I won my case and they back dated my money, but it came at a cost. My anxiety was through the roof and I felt so humiliated that the whole ordeal felt like a nightmare.
Since then, every time I think about all the things I had to go through just to get the extra help I can't help but feel a little traumatised. And now I too face my telephone assessment today I won't lie I'm scared because I know how hard it was for me to get it in the first place and I feel like it's going to be just as easy to lose it.
So I'm really glad I found your video and I've taken all the notes I can.
And I just want to say Thank you because you make me feel like I have a chance. So if you see my comment please wish me luck.
Hello! I’m so sorry that you had to go through a tribunal - I hope your assessment went well and wasn’t too traumatic for you. Please let me know how you got on. Xx
Night Watch I really hope it goes well for you.
Seems to me that DWP forces everyone who applies to claim PIP for the first time to go to an Appeal.
Good Luck to you!
The reason it matters is because its specific question to people who have conditions such as Intellectual disability, Autism , dementia, people who will grow confused and not understand at all what they are talking about.
Ty I’m sooo stressed and anxiety is high got my video assessment in a couple of days
Try not to worry! I hope your assessment goes well - remember to take your time and don’t be afraid to ask them to explain or repeat questions xx
@@Estellosaurus hi I got through it an hour and a half telephone call, I did take my time but it was so long so many questions, it’s done now am relieved, just wait now for results , you’re video was so helpful and the only one I watched Ty x
I was told it would take8weeks for a decision and actually heard dead on2weeks later which was a shock as honestly thought it would be the8weeks. I had a video assessment booked and waited50minutes and no one came on so I called and was told the assessor had technical problems not me so I rescheduled it and they told me this would be the only time it would be changed. I said wait a minute I wasn't at fault here they were but was still told the assessment wouldn't be changed again. The cheek of the DWP!!!!!!
one thing i have learnt never never ever say you have improved they will use it against you ,the money is to support you to get to your appionments on time ,buy healthy foods ,buy a warm coat ,have the heating on ,its not extra money its bascis !!!
The money is absolutely for basics - things that actually can cost people with disabilities more than most - getting to work or anywhere else costs me £100 a week at least usually! X
Excellent video..Very informative,Thanks.
Thank you! Hope you found it helpful x
I was treated horribly during my reassessment last week. He asked if I SH (hurt myself) to which I said yes but I don't want to talk about it further (part of it is OCD so can easily be set off). Then during the 2 hour interrogation I was asked after almost every question about it. Eg washing questions I was asked "do you SH in the shower", then for walking distance I was asked "do you SH outside", cooking I was asked "do you SH in the kitchen" etc etc. It was horrible to say the least. He also kept repeating what I said back to me but in a way to make me sound better/healthier. I'm still waiting for my outcome but I'm terrified. I had to go to the tribunal last time because I went from highest DLA to 0 PIP.
I’m really sorry to hear about your experience - if you feel up to it, you do have a right to complain and there is some more info on this page www.turn2us.org.uk/Benefit-guides/Challenging-a-Personal-Independence-Payment-decisi/Complain-about-a-PIP-decision
I have my fingers crossed that you get a good outcome and don’t have to go to tribunal again xx
I hope you get your pip and the stress of waiting a decision does not weigh to much on your mind. Mine also went badly last week due to the lady cutting me off and putting words in my mouth, the stress made me forget to mention what would of got me higher points. I'm waiting for my decision now, I've also requested my assessment report she done just incase I need to do a MR.
Massive help ,thank you ,bless your heart
Backlog going back to 10 years And backlog going back to 2021 December asking for extra help with living and mobility making final Decision by managers of D.W.P Personal independent payments equal rights
Thank you for the video. I have been on PIP for 4 years and I’m getting Reassessed Tomorrow and I was wondering if you have heard anything back yet about there decision and will you be doing a video on your results. I do hope you get the decision-that you want and deserve. 💖💖
Hello. Thank you for watching - i hope your assessment went well! I probably will do a follow up vlog soon! x
@@Estellosaurus I have just come off the phone now after a very long 1hr and a half call with them. Thank you for getting back to me I appreciate it Xx
thank you again i just listened to you again
DWP think to be disabled means you cannot or have difficulty in walking, Not every disabled person has difficulty in mobility. DWP needs to educate themselves on this , I myself have Epilepsy, Chronic Pancreatitis ( Terminal because it has lifespan I’m at the end of it ) Clinical Depression, Heart Murmur, Chronic Kidney failure. My PIP finished on the 31st October 2021 they said they’d sent out correspondence in May , news to me but I’ve now sent it off but in the mean time I’m down £759 per month but there’s a 12 week back log the DWP told me in making the final decision.
I’m so sorry to hear this - the whole process can be a complete nightmare. It’s crap that you are now down money and having to wait. The slight bright side is that any money you get should be backdated for you so at least you will get some money back when they respond. Good luck.
Thanks so much for this 🙏 My review is coming up very soon I'm nervous 💜
You are welcome! I hope your review goes well! It’s easier said than done, but try not to worry too much! X
Great tips & video. Please add your links thanks 🙏
That's true not anyone's friends as they work for private organisation linked to Government of UK Absconders in Europe and Australia and America and New Zealand 🇳🇿 and many other places around the world 🌎
I got bad angina COPD coped off right hand bad asthma fibromyalgia why don’t thay use medical records and why have I got to be subjected to the same procedure every four years when my condition is the same
It is frustrating - they used to award for much longer. 4 years isn’t too bad though and sometimes they’ll write to you during those 4 years to extend the award!
Very imformative. Thankyou. Love your hair and nails.
Thank you! And thank you so much for watching !
i put how your disability affects you form in may gone,had surgery in hospital 3 weeks sent my records to them and medication proof etc,i was made an appointment for assesment,they the canceled ths a week or so before it so because of my now dificulty in walking,i then asked for a telephone asssment and i had it the 12th october so now its just a waiting game a backlong
The backlog is taking so long! It will be backdated though so at least you will get that money if you get the award! Good luck - I have everything crossed for you x
Thank you for this video it was very helpful
Thank you for your video regarding the P.I.P. assessment over the phone your CZcams channel it was every bit helpful but my Employment support allowance was stopped when I was attacked in my previous home since then I have been told E.S.A has moved to Tax credits. I was legally medically retired getting Industrial injuries benefit that was inflation protected Private company pension which I did not receive any offer of age of 55 retirement and was discriminated in company Compensation and worker's disabled people rights as about to retire again before 5 April Tax free year 2023 and chasing up my retirement pension age 4 April I will be 65 years old with lots of disabilities and still cannot get suitable council property or private property fitting a disabled person access as a British subject who has been hindered and harassed by police and private organisation who have not assisted me or provided assistance with care of compassionate and empathy of British empire of commerce and commonwealth Office of UK 🇬🇧
I got 13 points daily living enhanced rate and I got 10 points mobility
Very helpful thank you 👍
I had an assessment and the assessor said she had vast knowledge of back problems non on mental health tho lol, , so I asked 'Why are you asking me to perform arm and leg raises in a sitting position, whilst knowing with my condition standing or lying down are medically advised? " she eased up after that, but I was well fettled by then!
I have a Review Award letter ☹️, this is their way to get people on their own, not much help during covid
Can I ask for my interview to be recorded and request a copy
Yes - you will need to ask them a few days before your interview though to request this x
Thanks for this I have mine coming up end of march dreading it had to fight for a telephone assessment
I hope goes well for you! I’ll have my fingers crossed x
@@Estellosaurus thank you x
after the appeal, the judges require formal complaint for negligence and causing unnecessary appel
Really informative, I missed out on mobility by 2 points, 10/12....because i can follow a sat nav?! ..least my standard award was extended from 3 to 5 years., so 2024 is my review year.
My award has been granted for longer this time around - I read that a lot of people will be extended because they’ve gotten so behind with new and review assessments!
The way the points system works is so odd!
Thanks for doing the video my name is Stephen powe I found the video very helpful is I am in receipt of pip. I all so waiting for my review to get back in touch with me. Many thanks
Thank you for watching Stephen! I hope they get to you soon x
@@Estellosaurus and me nice to be able to find someone who else who cares
Had mine month ago for a reassessment for my condition. My support worker was unable to be present for the 3 way call . I was bullied into still doing the interview as they claimed that I had already changed the appointment once. I did not the last appointment was 2 months previous and both my self and my support worker waited 2 hours for them to call and they didn't . Had to call them and the said we don't know why we didn't call. . I was extremely distressed throughout by the assessors manner. My support worker was furious and said she was calling them . Thankfully I pass the passement but the ordeal left me distressed and wiped out for weeks .
I’m so sorry to hear this happened to you. I can’t imagine how distressing the situation must have been for you, I’m very glad that you have since passed the assessment though x
Hello Joe, I have heard of them claiming that they have tried to call people when they haven't. They can be forced to produce evidence that they did try to call you. They have to try 3 times and this will be logged on the system of the company carrying out the assessment.
It is good that your Support Worker is involved as they can give evidence and back up that you weren't called.
At least the Spanish Inquisition listened to what you said.
I had a telephone assessment last week , it was a verbal mugging I was asked 1 do I have grandchildren . Answer yes , do they stay over ???? What’s that got to do with anything . Question 2 , do I go out ? My reply is no I don’t go out , but I do I undo my front door every day and it went on like that , the interview is timed and if you try to explain you will be shut down immediately so questions asked the reply could mean multiple things it depends how they take it not I repeat not how you mean to explain I’m so bloody angry as every question has double meanings . Beware and don’t panic and take your time answering . Good luck
I’m so sorry that you have a bad experience. It can be such a tricky process and questions definitely can feel like they are designed to catch you out! I would reiterate your advice - take your time and breathe etc.
Thanks for all the posts I rang PIP this morning my benefit ends on Friday they said yes it will stop they have not even started to look at my renewal claim yet
I’m sorry to hear that. How frustrating for you, especially if it’s their fault they’ve not looked at your claim yet! I hope things are sorted for you soon
@@Estellosaurus cheers. It has tripped all my other benefits to be lowered as well income support. I hope they don’t transfer me to UC
@@wayne90079 Im so sorry to hear that, i hope its all sorted really soon for you.
Thank you, very helpful 👍💕
Great advice
Has anyone any advice on how to get points on these assessments? I have ms and have already been refused pip once I’ve applied again and due a telephone assessment, extremely nervous as last time assessor told me she can’t see a problem with my hip🤔 when I relapse I loose mobility in my right hand side I explained this and was told she can’t see a problem whatsoever, do they have x ray eyes?
Cheers. Just one thing I was told when I rang the pip that my renewal had not been done yet but the end date was coming next week they said the benefit would stop until a decision is made I wait-and-see four days to go
I urge you to contact them ASAP. My PIP ceased suddenly as I had received no review assessment letter.They do stop the payments including any other related entitlements. Best wishes.
I agree with Mazzie - please contact them urgently. Apologies as in the video, I make the assumption that they would have already contacted you well in advance of your renewal date,
Yes just been on the phone has stopped
@@MB90-c5k Thanks have rang Pip this morning benefit has stopped even though they haven’t even looked at the form yet but they had it on time we knew
Enjoyed your vid and was helpful, I have first assessment on the 12th of May but don't have my booklet/answers. Wrote down as much as I can. 😭
I’m glad you found my vid helpful! Don’t worry too much about not having your answers- just take your time and don’t let them rush you! Good luck! X
I've got mime next week, I'm so nervous
I have autism and find it really hard to speak on the phone without stumbling over my words.. I hope it goes well
I know it’s easier said than done, but try to relax, take your time during the phone call, don’t be afraid to ask them to give you a moment to collect your thoughts or ask them to repeat or clarify a question. Take as much time as you need to answer or explain! Treat yourself to something nice when it’s over as well! I wish you lots of luck for your assessment xx
very good video thank you love
You’re welcome!
Thankyou so much for this very informative video. My assessment is due in Noverber following them receiving my renewal. Yes I'm worried about the out come. I only have my late husbands pension coming in plus mine. I know I probably claim other benefits but I don't know how to go about it. Thanks again.
Hello! Check out this page capuk.org/money-and-debt-advice/benefits-calculator or www.entitledto.co.uk/ both of those have really easy to use benefits calculators r that can help you too see what you might be entitled too. X
I've got mine on Friday 12th Feb im so scared well very nervous. Even thinking of not doing x
Don’t be scared! Once it’s done it’s over with, you definitely need to do it - try to relax before the assessment, get yourself a treat for when you’ve finished! I hope it goes well xx
How did your Saturday appointment go yesterday
I'm symptomatic of M.E/CFS and terrible brain fog. It's difficult to know how to explain as it changes so much, even hour by hour. There is no definitive distance before i am wiped out. It could be 50 yards or it could be 200 yards max. I can wash and cook but I can not clean or exert myself, it's hard to explain it all when you are always tired.
I think you’d have to let them assess what would be you on your ‘worst day’ so when your symptoms and issues are at their absolute worst, how would they affect you then? Does that make sense?
@@Estellosaurus Thanks for the speedy reply, much appreciated. I am worried that they will start trying to manipulate and confuse me, I am not good at conflict at all. It's hard to really work out a balance of the bad days vs the very odd "better days" for want of a better description.
@@jamesdoherty2614 From my personal experience, I didn't feel like they were trying to confuse me, but obviously it is different for everyone. I'd suggest that making a list or bullet points of everything before you started - tick them off as you talk about them and you'll know that you've talked about everything you wanted too x
Hi can anyone help me as , I have a telephone assessment in 2 weeks , I renewed my pip forms , some 6 months ago ! Sadly i didn't make any copies of my answers I wrote down , even though if I honest in my question s asked , they should be the same or very similar to my wrriren form answers , but alas I am worried 😟 as fibro fog is geniue n does exist 😕 what if my answers differ to what I wrote in my forms ??? Can any body advise?? Thank you John .
Hello! Try not to worry too much, if what you wrote is accurate to your general issues, then what you say isn’t going to be overly different! Try not to worry too much about it!
Hi thank you so much for this I have a telephone assessment coming up I have a hearing problems use two hearing aids I'm so scared I won't be able to hear properly.
Hi. Try not to worry - you could contact their customer service beforehand www.mypipassessment.co.uk/contact-us/ who should be able to help you and at the very least help you to confirm if you will be able to hear your assessment properly. You could also ask someone to be there with you if that would help you catch anything you miss x
@@Estellosaurus thank you so much I will give them a call see what they say😍
I had a telephone assessment from a case manager the other week which lasted for 20 minutes and was told id get a call this week,just wondering if anyone has had a similar experience
*_If you are rejected and they want to put you on Job Seekers Allowance JSA, why not tell them to give you the APPEAL RATE Instead? They won't like that you know about it?_*
Hey estel, hope you’re well? I have applied pip for my mother who previously applied for a pip and unfortunately it wasn’t successful, she want in person and done the assessment again now about 2 months ago she made a new application form and shes got an appointment next week 😭😭🙏🏼 i wanted to know what kinda of questions they might ask? And she can’t speak English i have to translate for her🙂 thank you❤️ this video was veryy helpful ❤️❤️❤️
That’s great that she’s got an appointment! The main sort of things they are going to ask are usually based around your mums daily activities, like how far can she walk, can she wash/dress/feed herself, if not how does she manage, who helps her, how much help does she have. They usually will ask about if she can manage her own medication, can she manage her own money, get her own shopping. That sort of thing!
These assessors get a financial bonus for everyone they fail thats why they trick you at the assessments I should know.
I have my first assessment for CFS, Fibromyalgia and Depression next week. I feel so anxious 😟
Hi! Try not to feel anxious! It’s not as scary as you imagine. I hope it goes well for you - good luck!!
@@Estellosaurus Thankyou 😊
@@Estellosaurus Unfortunately I wasn't successful. In the decision the assessor had written things I hadn't even said. Soul destroying x
Excellent video
I have done forms months later im getting a video assesment never heard of that
Hi! I’ve not heard of video assessments either - possibly a new thing? It sort of makes sense I think - might make it easier for some? I hope yours goes well x
Can you ask weather they are a nurse or whatever ? Please
Can the person with me help answer question on my behalf, a renewal on mental health
Yes! You are allowed to have someone with you to help answer - you can find more info about that here: www.capita-pip.co.uk/en/your-telephone-assessment they need to be over 18 and they say they cannot answer for you but can help you answer and explain things more clearly if you need them too! Hope that helps. Good luck x
Thanks for the information x
Hi so I stupidly forgot to keep a copy of the review form and my answers. am I screwed? Was thinking of phoning them mon to ask for a copy but my telephone call is thurs 10/12.also thanks for your advice x
I’d definitely call and try to get a copy, but if you can’t - don’t worry about it - as long as you are open and honest about the difficulties you face and the help you need, it shouldn’t make a difference! Good luck for your call xx