Apple Should Copy Valve!

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  • čas přidán 26. 06. 2024
  • Quinn expresses his frustration with Apple’s Self-Service Repair program and shares an experience that’s a lot better and a lot cheaper. One could even say it helps you avoid the… half-life… of Apple’s program. That was a bad pun, idk, sorry.
    Follow Snazzy Labs on Twitter - / snazzyq
    Follow me on Instagram - / snazzyq
    00:00 - You asked for this…
    03:00 - Apple Scammed Me!
    06:26 - A different type of repair…
    15:58 - A microwave is better than Apple’s $300 tool
    21:56 - Reassembly
    24:54 - Valve vs. Apple
  • Věda a technologie

Komentáře • 732

  • @aaronkbutler
    @aaronkbutler Před 2 lety +1486

    What an embarrassment that iFixit doesn’t even include a microwave in their repair kit.

    • @miasinterestinglife
      @miasinterestinglife Před 2 lety +82

      yeah and where's the atomic clock to accurately time heating the adhesive!
      This is just terrible, how should I ever fix my device like this?

    • @jack_da_niels
      @jack_da_niels Před 2 lety +59

      I'm sure they are currently validating a partnership with an external manufacturer of microwaves to ship them to you. Of course including a shipping label to return it. :-P

    • @kyoko703
      @kyoko703 Před 2 lety +24

      they do. but you have to buy their official iFixit hot pockets repair kit. :-)

    • @stygis
      @stygis Před 2 lety +15

      They should provide electricity as well. Do they expect us to have everything?

    • @valentinerontez627
      @valentinerontez627 Před 2 lety +1

      @@kyoko703 Hahahahaha

  • @PhoneRepairGuru
    @PhoneRepairGuru Před 2 lety +724

    I can’t help but laugh at this point

    • @powergenius4708
      @powergenius4708 Před 2 lety +11

      Yeah it’s just over complicated, you need a battery press when you could just push it with your hands, love your channel by the way .

    • @Joe-oj2mi
      @Joe-oj2mi Před 2 lety +3

      Yeah

    • @Tyrcitys
      @Tyrcitys Před 2 lety +7

      As an ex Mac Genius who repaired hundreds if not thousands of phones over my time at Apple. I can confidently say while we had a battery roller to press the battery down. No one on my team ever used it lol. Never had a battery come loose or fail because of that. Just unnecessary.

    • @Abhijot69Dhillon
      @Abhijot69Dhillon Před 2 lety +1

      Im A Huge Fan GURU

    • @unlokia
      @unlokia Před 2 lety +1

      @@Tyrcitys This is possibly a contributing factor to your "ex" status. The designers know better than you.

  • @lukemiani
    @lukemiani Před 2 lety +1627

    I am CONVINCED they designed the program to be bad so they could go 'hey look, this is why you should pay us to fix it'

    • @largewallofbeans9812
      @largewallofbeans9812 Před 2 lety +82

      That does sound like a very Apple thing to do.

    • @Ozzymandius1
      @Ozzymandius1 Před 2 lety +35

      In other news: Water makes things wet

    • @13gta
      @13gta Před 2 lety +4

      there would be no other reason for them to do it!

    • @SubZeroNexii
      @SubZeroNexii Před 2 lety +4

      Designed in California

    • @chubbysumo2230
      @chubbysumo2230 Před 2 lety +28

      No, as he mentioned, it's very likely legislative manipulation. This Way apple can say "hey look we have a repair program nobody used it."

  • @andljoy
    @andljoy Před 2 lety +625

    I think Louis himself said it best, i dont want them to extend a hand , i just want them to stop putting the boot in.

    • @WarriorsPhoto
      @WarriorsPhoto Před 2 lety +7

      Well said and good message from Louis.

    • @tornow1500
      @tornow1500 Před 2 lety +10

      *I don't want them to extend an olive branch, I just want them to stop extending the knife

    • @LauS0
      @LauS0 Před 2 lety

      I hate people like Quinn that at this point I think he intentionally tries to change the meaning of right to repair

  • @rrrubiks
    @rrrubiks Před 2 lety +361

    Within official Apple repair shops, there is a specific macbook they provide with a program that communicates with Apple to verify the serial number. Their internal repair process is convoluted before letting third parties have access. Seems like they tried to keep the process and manually verifies the serial over the phone instead of providing that software. *Sigh* I'm not surprised to see any of this.
    Edit: I used to work at Micro Center as an Apple certified technician

    • @PanyuYT
      @PanyuYT Před 2 lety +11

      Spoke with people working as Apple IRPs and apparantly Albert(apple's all-seeing all knowing verification server) genuinely does take like 40 minutes to do anything. They also have to require customers to take off FMI which is scary to say the least and they told me all Apple stores and verified locations have to do this but for some reason I don't believe that part and I believe it's for IRPs. For anyone curious the software this guy is most likely speaking of is Repaircal, normally provided in a mac mini but I'm guessing Micro Center mightn't have space in all of them for one so they put it on a macbook, nowadays from iPhone 12 and up they replaced it with AST2 which is an all-web utility, which means if an apple store's wifi ever goes down, your repair will take as long as it takes to get the wifi back up // Edit got mixed up between GSX and AST

    • @TheOriginalEviltech
      @TheOriginalEviltech Před 2 lety +7

      I don't get why you should have to verify a part trough a server... That doesn't guarantee the part is not damaged or deflective in any way...

    • @rrrubiks
      @rrrubiks Před 2 lety +13

      ​@@TheOriginalEviltech Technically you don't have to verify the part but Apple keeps track of all the parts serial numbers so that if a third party replaced the part, they can deny the repair.

    • @Alexlfm
      @Alexlfm Před 2 lety +4

      @@PanyuYT Apple stores do need to have you disable FMI, at least they have the last 2 times I’ve had to have screen/battery replacements at my local store.

    • @TheOriginalEviltech
      @TheOriginalEviltech Před 2 lety +1

      @@rrrubiks I get it, but why deny the repair? it's better to have somewhat functional phone than a nonfunctional one...

  • @ketsuekikumori9145
    @ketsuekikumori9145 Před 2 lety +186

    17:17: Btw, don't do this. It's a good way to kill the magnetron in your microwave early. This is because the microwaves have nothing to be absorbed into (i.e. food). So the radiation just bounces around possibly doing damage to the microwave.

    • @MrCaseyJames
      @MrCaseyJames Před 2 lety +27

      Glad someone already said this, it was the first thing that went through my mind.

    • @MrJleonp
      @MrJleonp Před 2 lety +2

      "Possibly"

    • @ThomasCouey
      @ThomasCouey Před 2 lety +23

      My microwave’s manual actually recommends leaving a cup of water in the microwave when not in use “in case” it gets accidentally started. Of course almost no one’s going to do that, but legally they’re off the hook.
      But yeah, use the timer function on the microwave when you need a timer.

    • @MarkCerqueira
      @MarkCerqueira Před 2 lety +8

      He’ll be a microwave right to repair advocate soon!

    • @nimoy007
      @nimoy007 Před 2 lety +6

      ​@@ThomasCouey I was all like "this has to be a joke" until you said that your manual went so far as to suggest that. Jeez, who knew?

  • @warthunder1969
    @warthunder1969 Před 2 lety +73

    Love that Pop OS machine you got there Quinn :)
    Aside from that I agree the steam Deck is 100% a good counter argument to apple's rather shotty excuse for a repair program.

  • @SpookySkeletonGang
    @SpookySkeletonGang Před 2 lety +149

    It's frustrating how close Apple is to having super repairable stuff. The iPhone would actually be incredibly easy to repair (except the back glass lol) if they didn't have software locks. Screen replacements would take all of 10 minutes, same with battery replacements. It's just those fucking software locks.

    • @Yakuzaka1412
      @Yakuzaka1412 Před 2 lety +9

      I would not even mind the software blocks, if done right. You should be able to do this without any human interaction via only a website, totally automated.

    • @Freshbott2
      @Freshbott2 Před 2 lety +6

      I get the reasoning for the locks. Stolen iPhone pieces are basically worthless unless you reball them with IMEI chips and what not. But there’s gotta be some other way surely. As long as you can log into your Apple ID and validate it and the supplier/individual the part came from can validate it too, it shouldn’t matter.

    • @kieranblacker
      @kieranblacker Před 2 lety +1

      100% agree! Even if it was genuine Apple only parts that didn’t need validation. I think most people would be happier to purchase the battery from Apple at a slightly higher price but not have to go through the validation

    • @nicolaspaulquirogasnyder286
      @nicolaspaulquirogasnyder286 Před 2 lety

      I love the six types of screws.

    • @TorutheRedFox
      @TorutheRedFox Před 2 lety +1

      @@Freshbott2 they'd just need to have a serial number registry with a list of all manufactured displays and whether they're active or not, with its activation being voided if a device is reported lost or stolen through Find My, and reactivated if it's found

  • @dylangarcia9468
    @dylangarcia9468 Před 2 lety +30

    apple charged me twice for a laptop and it wasn't until i conferenced in my bank did they finally realize they did so. afterwards they offered me a $150 discount, which was fine with me because they accidentally applied the discount twice.

  • @Holynub
    @Holynub Před 2 lety +17

    Quick note, Mahalo means "Thank You" in Hawaiian. Some folks also think it means "trash" because we print it onto trash bins. If you're looking for a greeting, use "Aloha".

    • @Leo-sd3jt
      @Leo-sd3jt Před 2 lety +6

      " Some folks also think it means "trash" because we print it onto trash bins. "
      That's kinda amazing

  • @nimoy007
    @nimoy007 Před 2 lety +22

    18:45 killed me! "Why did you wanna do this?!?!"
    Solid content as always.

    • @kyoko703
      @kyoko703 Před 2 lety +2

      I laughed out when he did that old man voice, LOL!!!!!!!!!!!

  • @fluffycritter
    @fluffycritter Před 2 lety +10

    This video taught me about the hidden bit-storage and pokey-bit thing in the cap of my iFixit screwdriver. Neat! You call it a “SIM removal tool” but it’s clearly a “reset button presser” and a “floppy drive ejector tool” among other things.

  • @Chipmunkmasterboi
    @Chipmunkmasterboi Před 2 lety +110

    Quinn, you have no idea how vital your influence and awareness of right to repair is. Every time I see these videos, be it from you, Louis Rossmann, or Luke, it makes me happy that there's drive and light at the end of the tunnel for re-usability and DIY maintenance and an overall appreciation for tech longevity in the face of hyper-consumerism.
    Thank you for shaming Apple on their ridiculously complex and over-engineered approach to repair servicing. I don't care about the fancy machines, but I always think of how much CO2 emissions, waste in postage, and unnecessary enterprise level solutions are being employed for a consumer. A screen repair shouldn't need more than some heat, a suction tool and, a spudger. If it's any harder than that, companies should be looking at adhesive design from a reparability standpoint, not " what's the cheapest adhesive I can get for my requirements in manufacturing the product."
    I was happy that Apple was going to employ repair manuals, but it's clear that this movement is an after thought to subdue media pressures. It's not Apple-esque in the slightest and reek of outsourcing...

    • @kyoko703
      @kyoko703 Před 2 lety +1

      truth!!!

    • @antiisocial
      @antiisocial Před 2 lety +1

      Like who, please?

    • @xPersianxKing
      @xPersianxKing Před 2 lety

      When you own the company you can make the rules.
      Until then haters gonna hate

  • @LaczPro
    @LaczPro Před 2 lety +164

    I will always remember Apple as that company that sold you an iMac that needed a kit to VESA mount it that didn't work and didn't want to repair, even though the entire computer was fine. Oh, also the company that made me subscribe to your channel.

    • @SaHaRaSquad
      @SaHaRaSquad Před 2 lety +9

      Ah yes, unforgettable. Apple having to replace a whole iMac because they saved a few pennies on shitty screws.

    • @-wilson-
      @-wilson- Před 2 lety +1

      The key is that apple's kit to VESA mount is not fit to Imac pro(but they said fit below compatibility notes.so outrageous), I had to buy 3rd party accessories to get the imac pro to work (there is a CZcams vloger sharing)

    • @fluffyjello
      @fluffyjello Před 2 lety +1

      They also sell displays with a VESA mount that you can't remove the same price as one with a stand that's not height adjustable or even replaceable.

    • @unlokia
      @unlokia Před 2 lety

      You all whinge about Apple, and yet... here you are, browsing Apple-centric videos, demonstrating an interest. Wouldn't it be simpler to forget about them and move on, if you find their ways cause you problems?

    • @SaHaRaSquad
      @SaHaRaSquad Před 2 lety

      @@unlokia Apple often starts trends through the whole industry, usually when it's anti-consumer. It concerns everyone.
      Also it's entertaining to watch them shoot themselves in the foot, same with every large corporation.

  • @thejackofclubs
    @thejackofclubs Před 2 lety +9

    "i dont think apple intends for it to be user hostile" oh quinn, you sweet summer child

  • @kabir.dhingra
    @kabir.dhingra Před 2 lety +1

    7:05 “To protect the analog sticks, I’ll leave it in the protective case”
    *aggressive drop*

  • @Carterthielftw_
    @Carterthielftw_ Před 2 lety +15

    iFixit never included metal screwdrivers in their "fix kits" as they are only available in their more premium kits. It would be nice if they did, but its essentially a $5 toolkit. (although my part wholesale pricing leads me to believe that there is baked in cost even if you dont buy the tools)

  • @ThePixeljunker
    @ThePixeljunker Před 2 lety +22

    This kind of comparison and work is super valuable. I'm happy Valve partnered with Ifixit to make this happen. In a hopeful future the deck, a phone, or a thing like those, turns up in a DIY kit, like the framework laptop.

    • @lucasrem
      @lucasrem Před 2 lety

      This guy is mad, and he knows it
      CZcams money you need too? you love clickbait!
      framework? what you code?

    • @ahyaan2552
      @ahyaan2552 Před 2 lety +1

      @@lucasrem are you skunk?

    • @theunluckyidiot
      @theunluckyidiot Před rokem

      @@lucasrem bruh what are you talking about

  • @abhijeet_ghosh
    @abhijeet_ghosh Před 2 lety +1

    This is the best example of “you might not be able to repair it, but valve isnt the only way to fix it”. Many people will have difficulty opening the complicated steam deck, but anyone who has enough skill can open it, not just valve.

  • @the_wiki9408
    @the_wiki9408 Před 2 lety +28

    That microwave probably had a timer setting! 17:15 Didn't have to microwave air.

  • @Callumari13
    @Callumari13 Před 2 lety +1

    I had a debate about this with a fan of Apple in the CZcams comments the other day and he refused to believe my points about Apple's RtR. I'm glad that you're raising awareness about this problem.

  • @PhalanX4012
    @PhalanX4012 Před 2 lety +1

    Love your content, thanks for posting as always.

  • @theunluckyidiot
    @theunluckyidiot Před rokem +1

    honestly respect to valve for making the steamdeck so repairable and partnering up with ifixit

  • @tswdev
    @tswdev Před 2 lety +1

    My brother, a graphics designer and electronics challenged individual, who doesnt even assemble his own pc (if you dont know, its a lot like Lego but with less parts and with 10 or so screws), repaired all our families iphones (damaged screens and exhausted batteries) with parts off aliexpress (not even the GREAT tools from ifixit), while retaining waterproof seal.
    The screens were like $30, they were NOT the fancy apple ones with 3D touch, but the picture quality was good enough and we didnt need the 3d touch anyway.
    If he can do it then most people, with a guide and some patience can do it too.

  • @dddd6606
    @dddd6606 Před 2 lety +1

    Thank you for the video, I actually have to replace my Deck's screen in near future and your walkthrough is great!

  • @handcoding
    @handcoding Před 2 lety +21

    5:58 - I love your content, and I so appreciate your efforts to look into self-repair programs like these.
    And just as a side thing-and I only mention this because I know that you care about this-the mic appears to be picking up some of the reflections of your voice against the walls and ceiling of the room that you’re recording in? And if it might be of interest, perhaps some additional sound treatment within the room might have some upsides?

    • @snazzy
      @snazzy  Před 2 lety +16

      We have a bunch of treatment stuff on order! It’s coming soon, I hope. Should sound much better soon!

    • @handcoding
      @handcoding Před 2 lety +3

      @@snazzy Sweeeet-I can’t wait!

  • @catkiller395
    @catkiller395 Před 2 lety

    Really love the dedication and demonstration!

  • @TonyLasagna
    @TonyLasagna Před 2 lety

    Excellent video. Very retro snazzy!

  • @YearsOfLeadPoisoning
    @YearsOfLeadPoisoning Před 2 lety +97

    You’re telling me the company known for, if anything, streamlined, no hassle interfaces and absolutely zero walls in creating a flawless user experience…
    Suddenly does everything in their power to seemingly do the opposite for repair?

    • @ajlakanen
      @ajlakanen Před 2 lety +8

      yes?

    • @Nate-bd8fg
      @Nate-bd8fg Před 2 lety +9

      Absolutely! The streamlined design is a front for the company. Apple repairs are an extremely lucrative cash flow for the company

    • @p3chv0gel22
      @p3chv0gel22 Před 2 lety +8

      Suddenly?
      Hasn't that been kind of a trend over the last 10ish years with apple?

    • @darkchoclate
      @darkchoclate Před 2 lety +4

      You living under a rock mate?

    • @awesomepuppy404
      @awesomepuppy404 Před 2 lety

      @@Nate-bd8fg apple loses money on repairs

  • @akhilachanta805
    @akhilachanta805 Před 2 lety +5

    thats a great laptop choice. the open source one... also a very reparable laptop! PopOS is awesome!

  • @laurent3262
    @laurent3262 Před 2 lety +37

    Pro tip: you're not supposed to run a microwave empty, the waves have nowhere to be absorbed into and can damage it. Usually a glass of water is used as a load for tests.

    • @cinebenjamin
      @cinebenjamin Před 2 lety +16

      Haha he says that, but I cut that out for brevity.

  • @tdtrecordsmusic
    @tdtrecordsmusic Před 2 lety +4

    As a kid I would have loved this. I had to take apart all my things against my parents orders. However, learning how to use tools and having a delicate touch is such an important skill. Upgrades are also HUGE rewards. Fulfilling :)

    • @25maxman
      @25maxman Před 2 lety

      Upgrades to what?

    • @tdtrecordsmusic
      @tdtrecordsmusic Před 2 lety +1

      @@25maxman Upgrades to the things which you are taking apart. Most of the time when i take things apart. It is to understand them. After this knowledge is gained, the next logical step is 'how to make them better.' How to make them last. I call those things "upgrades."

  • @DinoRodriguez
    @DinoRodriguez Před 2 lety

    Snazzy's the greatest! Hats off to you, this was an excellent video! 👏🏼

  • @Janhouu
    @Janhouu Před 2 lety +3

    Best 25 minutes I spent today.

  • @devnol
    @devnol Před 2 lety

    woah the steam deck carrying case is actually a great tool for dismantling it on your desk, I remember on their teardown vid before release they had a special bracket for it. Also you can use the other half of the case to place the rest of the parts that you take off (back cover, heatsink etc.) upside-down. I like doing that when servicing switches, it makes everything neat and tidy

  • @JockMcBile
    @JockMcBile Před 2 lety +6

    As the clip you showed and said. This is Apple making Self-Repair so onerous and PITA, that most people will opt to pay them.

  • @matthewyeomans7106
    @matthewyeomans7106 Před 2 lety

    Thank you for another great video Brother Nelson

  • @nathanmiddleton1478
    @nathanmiddleton1478 Před 2 lety +5

    One trick I've learned for plastic anchored screws is to always lightly tighten them backwards (counterclockwise) when re-tightening them. Once you feel the screw "fall" into place stop and then screw in clockwise until you feel slight resistance and leave it.
    Works like a charm for years. I've repaired some items a dozen times and the screw spots are still working after years. Then again IDK about the quality of plastic now vs. the quality of plastic on something really old. *shrug*
    And, as always you've given a fair review. Keep it up! 👍

  • @johnsparozich6839
    @johnsparozich6839 Před 2 lety +1

    Love your videos..Thank you so much.
    Although I am not an Apple product owner, I still love your videos.

  • @robit96
    @robit96 Před 2 lety +41

    The thing is we did not want a phone that was very thin or without removable batteries. That was the only option left for us as a flagship device

    • @HernanSoberon
      @HernanSoberon Před 2 lety +10

      same for audio jack. They remove it, we don't like it, but have to accepted

    • @bomcabedal
      @bomcabedal Před 2 lety +3

      Some may have wanted that, but it ended up as the _only_ option.

    • @hugodsa89
      @hugodsa89 Před 2 lety +3

      I think you may only really speak for yourself. Even if some agree with you, others likely will not.

    • @CosmicTeapot
      @CosmicTeapot Před 2 lety

      @@bomcabedal I honestly can’t even understand why anyone would *want* the audiojack removed. It’s literally just a tiny hole on the side of the shell, is that really a hinderance to anyone not using corded headphones? It’s not like the improvements they added in afterwards would have been impossible to implement without this tiny freed up space. There was only ever one reason to remove the 1/8th jack: force people to buy AirPods (+ Dr. Dre Beats at the time).

    • @firesurfer
      @firesurfer Před 2 lety +1

      @@CosmicTeapot Any hole is a place for water, goo, and dirt to enter. the ultimate goal is a totally sealed unit. I've seen what people do to them. Gross.

  • @RegularOldDan
    @RegularOldDan Před 2 lety +1

    Yes! This is one of the reasons I'm so enthusiastic about the Steam Deck. Right-to-repair built right into the design.

  • @TheRealLink
    @TheRealLink Před 2 lety

    Great video and agree on all your points. Excellent Steam Deck teardown, too!

  • @andrewsheldrick1800
    @andrewsheldrick1800 Před 2 lety

    You are such a phenomenal internet personality Quinn, I feel like a lot of people wouldn't have said "it's worth noting that everyone else thought this program was as bad as it's turning out to be, I was the only one who was holding onto hope for this"

  • @jean-baptisteetmarie-alixg5781

    I learned today i could store screwdriver bits in the handle. Thank you.

  • @siamahmed7936
    @siamahmed7936 Před 2 lety

    i love how quinn is having the time of his life while using the ifixit kit

  • @EricParker
    @EricParker Před 2 lety +1

    When I saw the microwave chapter for a second I was worried he was going to microwave the deck.

  • @game-tea
    @game-tea Před 2 lety +1

    WAIT WHAT THE MAN RUNS LINUX ON HIS LAPTOP
    WHAT A TRUE LEGEND

  • @georgedomse
    @georgedomse Před 2 lety

    That gooey pad was... Wait for it... An eye-opener.

  • @mattymerr701
    @mattymerr701 Před 2 lety +2

    They shouldn't be charging your cards.
    What if you're international? Or you only use debit and transfer in as needed? Banks don't like negative balances and fees are not fun.

  • @jarboer
    @jarboer Před 2 lety +1

    The 2 only benefits to the consumer for serial locked parts, is the ability to see if a used iPhone has had 3rd party repairs done. This is important because most 3rd party parts are inferior to Apple's for obvious reasons. And it also makes the iPhone potentially less incentivizing to steal because even ignoring activation lock, the parts are now less valuable/useful when parted out because even though they're genuine parts, you can't really verify it, making their resale value less. Also, it is obviously a huge benefit to Apple to lock parts in and get the customer to pay more for Apple's parts.

  • @SebastiaanFranken
    @SebastiaanFranken Před 2 lety +1

    Will you review the System76 laptop? I'm looking at one as a replacement for my Kudu Pro, but I'm not quite sure if the stuff they have now is right for me (looks, for one, not my thing).

  • @KayvonJavid
    @KayvonJavid Před 2 lety

    Love your reprod model F! I have the original model f and it is an amazing keyboard

  • @SpaceSponge
    @SpaceSponge Před 2 lety

    wish this video was available 16 years ago to show my culinary teacher in high school

  • @M00NM0NEY
    @M00NM0NEY Před 2 lety

    What Quinn did with this video is what I expect other tech/mobile CZcamsrs to follow. It’s one thing to showcase the product (smartphone, tablet, etc.) but simp’ing for a company like Apple or Android, is not going to help the consumer when it comes to repair ability. I don’t have the money to get the latest and greatest. But I would like to extend my current tech for as long as it can function. Great vid Quinn!

  • @Coolio_Ash
    @Coolio_Ash Před 2 lety

    That was definitely interesting to watch. Yeah it was a lot of steps and adhesive but yeah! It could be done and there were even steps online!

  • @SchioAlves
    @SchioAlves Před 2 lety +1

    Having to validate your genuine parts after the repair is not a problem by itselft… having to do it by waiting on the phone and after having already entered the hardware info upon buying, that's a BS. Specially because A, it makes impossible to a repair shop buy parts for stock, and B it still doesn't allow you to take a genuine part from a donor device (if all the parts are locked to the board and the board is locked to iCloud, than make a transfer tool on iCloud devices tab).

  • @DeclanDurcan
    @DeclanDurcan Před 2 lety +3

    They don't want you to repair anything. My kids 2 year old Ipad died. My applecare warranty expired, and it was either repair the ipad for $250 or buy the replacement mode for $320.

    • @PvtAnonymous
      @PvtAnonymous Před 2 lety

      „repair“ is actually a full device swap in that case. You get a refurbished iPad that has been repaired in China (since it‘s too expensive to do it in house) and your‘s goes the same way. Apple „losing“ money on repairs is simply bs. They make huge profits from doing this.

  • @SaltyMcSaltyPants
    @SaltyMcSaltyPants Před 2 lety

    17:22 The most expensive 1min timer (to run) of the modern era 😂😂😂

  • @rinnie.nicole
    @rinnie.nicole Před 2 lety

    Always love to see a Normal, IL hat! My hometown. LOL

  • @Cameroncito
    @Cameroncito Před 2 lety

    Whaaaaat i NEVER knew my ifixit screwdriver had bit storage 😱 Thanks Quinn

  • @smccrode
    @smccrode Před 2 lety

    Great video about the real issues.

  • @MIK33EY
    @MIK33EY Před 2 lety

    Fun fact: You can use those wheat bags you also heat in microwaves for neck pain to soften adhesives when trying to gain access to your devices.

  • @johndrocky4377
    @johndrocky4377 Před 2 lety

    “Display ribbons 🎀 DO NOT like to be touched” THANK YOU 🙏 QUINN I ENJOY LEARNING NEW THINGS & I WAS UNAWARE that display ribbon cables aren’t touchy-feely

  • @jasonkaiser1179
    @jasonkaiser1179 Před 2 lety +2

    Apple's business model is to replace rather than repair. It's a no brainer they would make "official" self repair an expensive headache.

    • @PvtAnonymous
      @PvtAnonymous Před 2 lety

      oh, they do repair. Just not like you think. All the „device replacements“ they offer you are actually devices refurbished and repaired somewhere in China. They send all the complex and time consuming repairs overseas to be repaired for pennies. Plus they can pay lower wages to their Geniuses while all the qualified people go somewhere else. There‘s a reason why Apple designs these fool proof machines. It‘s not a necessity per se, but for the people working at Apple Stores and AASPs they‘re a must since the techs don‘t know how to do repairs properly in the first place.

    • @jasonkaiser1179
      @jasonkaiser1179 Před 2 lety

      @@PvtAnonymous Of course. Offering a refurbished product is still a replacement.

  • @dragonslayergeorge898
    @dragonslayergeorge898 Před 2 lety

    Snazzy, seeing you with what looks to be a unicomp Model M, a grand seiko, audiophile grade stuff, I can't help but have mad respect for another hobbyist/enthusiast.
    Edit: Looks like it could be a data general, either way it's sick keeb.

  • @spacebaged
    @spacebaged Před 2 lety

    I love how this video randomly tuned into a Steam Deck repair despite the title. And I ended up watching all of it.

  • @animateddropout8876
    @animateddropout8876 Před 2 lety

    That's the coolest display I've ever seen, without a ribbon cable, damn .

  • @asineth832
    @asineth832 Před 2 lety

    I was halfway through typing my angry comment until you literally said exactly what was on my mind lmao.

  • @NigeriaHammad7
    @NigeriaHammad7 Před 2 lety

    Loved this video!

  • @Alabasterslim
    @Alabasterslim Před 2 lety

    My wife dropped my Deck and the screen cracked so badly. I was gutted, and just jumped on Steam to see if it could be fixed. Only to see they sell the screens and have a guide! Nice to know I can upgrade to the 512GB screen at the same time.

  • @jr_kulik
    @jr_kulik Před 2 lety +1

    Ah yes, the transcendant follow-up video is here !

  • @propringle
    @propringle Před 2 lety

    a little tip for installing screws into threaded plastic turn them backwards until they click then you can gently screw them back in and know you are putting them into the original threads
    only halfway through the video so this might have been mentioned

  • @jwalkerjr
    @jwalkerjr Před 2 lety

    I've enjoyed this whole series. Suggestion for follow-up videos. Have a newb do the same process using the Apple tools and using the iFixIt tools. That would be amazing.

  • @SRG-Learn
    @SRG-Learn Před 2 lety +1

    Can you build a steamdeck just using spare parts? What is the most DIY you can get?

  • @yt_bharat
    @yt_bharat Před 2 lety

    We need fire marshal bill for these projects 😀😀 nice video quin!

  • @awsomewe360
    @awsomewe360 Před 2 lety

    I still love my old Samsung Galaxy S5. I unfortunately sold it off years ago, and it ended up dead, but it was a great phone. Waterproof, with a removable battery.

  • @MaxDad7
    @MaxDad7 Před 2 lety +7

    7:50 I bet they say this because the screws are threaded directly into the plastic body. Since each screw can vary on how the thread starts, they have suggested to put the screws back in the same hole. It's very good advice when working with electronics designed in this way.

    • @littlejackalo5326
      @littlejackalo5326 Před 2 lety

      No, it's because of the length, as he stated. A screw is a screw, and the hole can't tell which thread is which. They all start the same way, and it isn't going to make a difference which hole it goes back into.

  • @davidtindell950
    @davidtindell950 Před 2 lety

    THANK YOU ! As the microwave oven says: "Well Done!" ...
    ...

  • @zhi0306
    @zhi0306 Před 2 lety +1

    It's great that Apple's set of repair tools and manuals are consistent with the Genius Bar. But clearly the serial number was filled out when you purchased the part, so there should be no requirement to verify that the part is genuine by calling.

    • @Jehty_
      @Jehty_ Před 2 lety

      Under his last video someone gave a reason for that.
      (decide for yourself if that is a good reason) :
      You buy a genuine part, put in a knock-off part instead and resell the genuine part.

  • @pikeyMcBarkin
    @pikeyMcBarkin Před 2 lety

    Thanks again!

  • @MMackey27
    @MMackey27 Před 2 lety +11

    I think we all knew where this was going to end up, even those of us that are Apple fans that are hardly fanbois (i.e. without criticism of Apple). Apple’s aesthetic is often quite beautiful and for those of us that prefer Apple to alternative platforms, there’s reasons. That said when it comes to good design, the old adage “form follows function” is something that Jobs himself often eschewed and that Apple continues down the path of.
    I still maintain that the Apple K2 era of design (7200/7500/7600/8600/9600/Beige G3’s) was Apple’s best because user servicing was a high priority and was nearly innovative in the toolless nature of many designs that were ahead of the times. While it transcended to the blue and white and even early titanium and or aluminum silver hardware it’s felt like there was intentions to transition away from it the moment Jobs returned. They’ve not exactly parted from this limited serviceability mentality, sadly, since Steve passed. In fact, I believe they’ve doubled down.
    Granted, as Quinn noted, most phone manufacturers have done the same. But after Linus’ and others’ tear downs of the Mac Studio where a lot of needless and frustrating choices were made… there’s still reality that in a machine designed for work that decisions were made that impede upgrades and repairability for no excusable reasons. As a fan, you can still voice your displeasure. I’d sacrifice some size for better access to parts and for the ability to perform replacements and upgrades. Give me DDR 5 “slow RAM” slots (think back to Amiga and Atari ST with Fast and Slow RAM) to allow users an upgrade path to expand their systems capabilities. Give me easy ways to swap in non-Apple Flash memory or M.2’s. Hopefully the hubbub about Apple’s draconian moves and ridiculousness can drive change and improvements. I love the Mac (and iPhone and iPad) and vastly prefer the platform. It doesn’t make the company perfect. That’s why I love channels like Quinn’s.
    Great job as always!

    • @Mainyehc
      @Mainyehc Před 2 lety +1

      I will have to present some counterpoints to your assessment, at least as far as the Mac is concerned… The latest cheese grater Mac Pro is as modular as it gets, the Mac Mini is still fairly easy to pop open (especially when compared with the G4 and early Intel versions, and even though there’s not much you can do with it, if you need to replace the power supply it’s as easy to do as ever), and the Mac Studio took the 2016 MacBooks’ replaceable USB-C ports concept and elevated it to new heights. And even if you can’t upgrade its SSD storage modules - yet, one would hope -, at least they are replaceable. Yes, we’ve lost a lot of upgradeability, but we’ve actually gained a lot in the way of ease of repairs on the Mac, where compactness is not that much of a factor.

    • @littlejackalo5326
      @littlejackalo5326 Před 2 lety +1

      @@Mainyehc it's all a moot point. Those ease of use features are for assembly, not repairability. You can't repair, replace, or upgrade any of those parts that are easy to install/remove.

    • @LordMaliscence
      @LordMaliscence Před 2 lety +1

      @@littlejackalo5326 software locks!

  • @carlosaperez6291
    @carlosaperez6291 Před 2 lety

    Question: did you send the screen back to ifixit? Did you send it to recycle? Or di you put it on the regular trash? 🤔🤔🤔

  • @BixbyConsequence
    @BixbyConsequence Před 2 lety +1

    Someone who rips you off for a grand doesn't deserve the benefit of the doubt. They deserve a prison sentence.

  • @baltmatrix
    @baltmatrix Před 2 lety +1

    Nice System76 laptop there. :)

  • @tentenbits
    @tentenbits Před 2 lety

    What was the elapsed time of the two repairs?

  • @substantialfault7871
    @substantialfault7871 Před 2 lety

    Hey Quinn what keyboard do you have?

  • @CombatSloth
    @CombatSloth Před 2 lety

    While the market has certainly suggested and clearly enjoys thin, premium feeling devices other OEM's do not keep their parts at bay from the consumer and haven't for years. I give Apple kudos where needed, and I do enjoy the fact that they do offer SOME parts for self-repair, even if they're outrageously expensive and the process doesn't need to be as convoluted as they've made it with the tools they provide. It's a step in the right direction. Phones may not be exceptionally repairable like they were in the past, but it can be done and it's not incredibly difficult. You can very easily still repair the latest Apple (or any major flagship) devices with a heat gun, isopropyl, proper bits to unscrew things, plastic tools and (arguably most important and always has been for phone repair) patience.

  • @Carterthielftw_
    @Carterthielftw_ Před 2 lety +1

    just a note: The Xcover Pro has a hotswap battery and is IP68 and even MIL spec rated. Its not thick and the battery is about 4000mah. just like every other phone, I cant get component level parts or schematics, but I thought the intro was a little misleading.

    • @Tedd755
      @Tedd755 Před 2 lety

      But it's not a flagship phone.

  • @kathrynelrod5570
    @kathrynelrod5570 Před 2 lety +32

    the fact that even apple can’t do hold music that doesn’t sound like trash is just awful

    • @chidorirasenganz
      @chidorirasenganz Před 2 lety +5

      They can’t control the quality of cell phone lines lol

    • @SpaceSaver2000
      @SpaceSaver2000 Před 2 lety +2

      Is that Apple or is it SPOT?

    • @StephenFasciani
      @StephenFasciani Před 2 lety +9

      Phone lines were never designed for music. They are compressed to crap.

    • @HoldFastFilms
      @HoldFastFilms Před 2 lety +2

      The fact that you didn't pay attention and don't understand how phone lines work is just awful.

    • @zednik8956
      @zednik8956 Před 2 lety +1

      phone networks are the issue here, the bitrate to do a standard phone call fucking sucks man.

  • @grafxdesigner93
    @grafxdesigner93 Před 2 lety +9

    After announcing this so-called self-service iPhone repair by Apple, I saw it was all BS from the beginning. I rather either get a certified third-party repairer or take it back to Apple to get it repaired which is rare for me. I always have my phone in a protective case the day I get it. I don't take chances about using my phone without a case. This is bad move on Apple's behalf.

    • @littlejackalo5326
      @littlejackalo5326 Před 2 lety

      People that use their phone without a case always have a broken screen, banged up frame, or broken back glass. And if it's not currently broken that's because it's either brand new, less than a month old, and it hasn't broken yet, or they just got it repaired less than a month ago. They love to go on about how the phone looks better without a case, but their phone is always beat to hell and looks like trash.

  • @GarbanzoBeansFan
    @GarbanzoBeansFan Před 2 lety

    24:56 you scamp 🤣🤣🤣

  • @michaeliphigenie2155
    @michaeliphigenie2155 Před 2 lety

    Well deserved thumbs up

  • @D4rK3sTsH4d0W
    @D4rK3sTsH4d0W Před 2 lety

    I don't have a clue how, but when my brother was around 10-12 years old he replaced the screen on my mom's Iphone 2 or 3 times on his own with a $10-20 kit (not including screen) and some screw drivers we already owned. I saw him watch a few videos and follow along. Crazy even a 10-12 year old could do it. Also crazy how my mom broke 2 or 3 iphones in a year or so. He gave up after the 3rd I think. Her current phone isn't cracked, but it took me almost a year to convince her to replace her broken screen protector. She cracked the screen protector, then didn't replace it for months... My mom's smart. She knows what's up, but I think we both have clumsy in our DNA.

  • @L1ttlepsych0
    @L1ttlepsych0 Před 2 lety

    Thank you for the Valve to Apple comparison. I think it’s very valuable for the Right to Repair that you did that.

  • @sarikshaikh-upadhye6279
    @sarikshaikh-upadhye6279 Před 2 lety +1

    Please save a sound clip of that laugh 😂… 24:59

  • @alexphotiou5247
    @alexphotiou5247 Před 2 lety +1

    love these vids like mini movies keep it up man

  • @MichaelSidneyTimpson
    @MichaelSidneyTimpson Před 2 lety

    Whomever gave you warnings on how to do stuff was great. In my experience they fail to do so online, and I have done permanent damage to things because they don't bother to tell you little details that make a big difference if you don't do it right.

  • @IanZainea1990
    @IanZainea1990 Před 2 lety +1

    0:12 ahhh, one of the few benefits of Google. Automated call waiting

  • @Garrettdx1988
    @Garrettdx1988 Před 2 lety

    Like Quinn said, *don’t forget to prep the glass by cleaning up the old adhesive.* That’s such a frustrating lesson to learn yourself lol

  • @NikolaiCherepanov
    @NikolaiCherepanov Před 2 lety

    Everyone wanted Apple to open up a repair program to users and you got what you asked for. I work as an Apple tech and even I carry ACS+ on all of my devices because I don’t want to deal with all the BS you did. This is one of those situations similar to “be careful what you wish for from the genie” you asked Apple delivered just not in the way you wanted.