CX Quick Take: The science of making an idea stick with customers

Host Mark Slatin talks with Megan Burns of Experience Enterprises about the science of making an idea stick with customers on the latest episode of The Delighted Customers with Mark Slatin #podcast.
In this episode, host Mark Slayton welcomes back guest Megan Burns to the Delighted Customers Podcast. Megan, with over 20 years of experience, specializes in helping B2B companies grow by prioritizing customer needs. The episode also features an announcement for the Trusted Guide Roadmap Masterclass for CX leaders seeking executive buy-in and deeper CX insights. Visit EmpoweredCX.com to learn more and access tools and templates to enhance your CX roadmap.
#CX #customerexperience #customerloyalty #customerservice #CXstrategy #CXPA #NPS #CSAT #customers #EX #employeeexperience #employeeengagement #customercentricity #CXleadership #customerservicetraining #customerexperiencemanagement #employeeexperience
According to a Bain Consulting study, 80% of CEOs believe their companies deliver a superior customer experience but only 8% of their customers agree. Host Mark Slatin talks to guests with a wide range of expertise, who share meaningful insights and wisdom to help you close that gap. The show gives you practical tips, proven frameworks, and shares ways to help you delight YOUR customers.

[@user-yv2qu6lx8v]

#CXstrategy is so important for business growth, looking forward to learning more about it

[@Boss-bd6fl]

This episode sounds really interesting! Can't wait to hear about the science of making ideas stick with customers

[@ИсмоилжонАхмаджонов]

Mark Slatin always has great insights on customer experience, looking forward to what he has to say in this episode

[@elenakraeva1260]

Employee experience is key to delivering exceptional customer service, looking forward to hearing more on the topic

[@Best-uy4lq]

I'm all about enhancing customer loyalty, can't wait to hear tips on how to improve CX

[@dennsk21]

Another great episode of The Delighted Customers Podcast with Mark Slatin and Megan Burns! #customerexperience

[@alicedonofrio1149]

Excited for the announcement of the Trusted Guide Roadmap Masterclass for CX leaders

[@mdmahdihasankhan3481]

The Trusted Guide Roadmap Masterclass sounds like a great opportunity for CX leaders seeking executive buy-in

[@iraklivashalomidze8289]

Megan Burns seems like a knowledgeable guest with her years of experience helping BB companies grow

[@Best-uy4lq]

Nice