How to Reset your Yahoo Email Password

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  • čas přidán 11. 07. 2024
  • Can you not log into Yahoo? Have you forgotten your Yahoo password? If you have forgotten your account information or have troubles logging into Yahoo then the solution is in this quick tutorial on how to reset your password for your Yahoo email account.
    UPDATED 2020 VERSION HERE: • Reset Your Yahoo Email...
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    ► Or call: 1-800-774-2740
  • Věda a technologie

Komentáře • 427

  • @roseogonji974
    @roseogonji974 Před 5 lety +3

    Thanks for your help, managed to reset my password thru these simple steps

  • @sherisheri7770
    @sherisheri7770 Před 5 lety +2

    Thanx dear sir for very good explanation...Sheri from Islamabad

  • @paulcastro1361
    @paulcastro1361 Před 5 lety +8

    Simplest and straight forward directions video ever! Your explanation is a no-brainier. Thanks. .

  • @mtodd501
    @mtodd501 Před 5 lety +4

    Thank you, helped me a lot !

  • @shrigupta8431
    @shrigupta8431 Před 4 lety +1

    Excellent description.

  • @dianem7677
    @dianem7677 Před rokem

    great explanation, thank you so much.

  • @sakthithangavel1442
    @sakthithangavel1442 Před 4 lety +1

    Thank you for my password problem solution.👍💪

  • @anitaferreira3923
    @anitaferreira3923 Před rokem +4

    Benjamin you are right if we could go back to the past. Today August 2022. When I use the email for recovery I receive the code when I entered the code opens another window asking for the phone number. I inform you that I no longer have access to this number. It opens another window saying: "Call premium customer care" this service is not free. the other option "Visit our Free help site" here there is no help on. I got the code and it doesn't work. Do you have any tip?

  • @icewarrior-jt6ex
    @icewarrior-jt6ex Před 4 lety +1

    Thank you

  • @loonytoonsbai1228
    @loonytoonsbai1228 Před 5 lety +2

    thanks

  • @Chews-u-Lose
    @Chews-u-Lose Před rokem

    Thanks very much for your help

  • @omiealam8205
    @omiealam8205 Před 3 lety +1

    Thank you very much ❤️❤️❤️

  • @korijohnson6337
    @korijohnson6337 Před rokem

    Thanks for the info

  • @jamesjones3254
    @jamesjones3254 Před 4 lety

    tnx you was very helpful

  • @AbroadLifebyjaison
    @AbroadLifebyjaison Před 5 lety +1

    NICE VIDEO

  • @MrMunish92
    @MrMunish92 Před 4 lety +2

    Hi 👋 Robert
    How can I enter In my yahoo email!!!
    I changed my old fhone number and I don’t remember alternative e-mail...what i have to do???

  • @troyhenry3267
    @troyhenry3267 Před rokem +1

    Yahoo now requires 2 factor authentication process, is the reset password process the same?

  • @libby.gwhaley8762
    @libby.gwhaley8762 Před 2 lety

    Thank you.

  • @benjaminetim3350
    @benjaminetim3350 Před 5 lety +19

    Password recovery is never a problem until you have an email that the recovery mail is no more active and there is no phone number. Usually e-mail address created from 2001-2003 is the issue when it comes to recovery.

    • @Martin_Dark_Web_instagram
      @Martin_Dark_Web_instagram Před rokem

      👆👆Got the same problem over 2 months while others are getting help from above IG username

  • @mohammadjamil6642
    @mohammadjamil6642 Před 4 lety

    thank you

  • @troyhenry3267
    @troyhenry3267 Před rokem +1

    Once you have reset yahoo password, how do you sync your yahoo email to your Microsoft outlook 365?

  • @BellyLaugher
    @BellyLaugher Před rokem +1

    This is excellent for if you can't recall PW, but for me, Title doesn't fit that specific situation. I am looking for, & thought, this video would show how to change password b/c time to make a change or, as in my present situation ➡ b/c one of my contacts was hacked/I replied to the hacker/want to protect my email. I am using firefox on iPad IOS / NOT using Yahoo App/am using Classic Yahoo mail version/am ALREADY IN my mail account/ went to hamburger lines, but "Manage your account" not listed as an option. Looked in "Settings", but don't see it there either. Your video came up as answer to my google/your title matches, but not the content. I see this is 4yrs old, and wonder if you'd be willing to make one specifically for peeps looking for just wanting to change one's password-not b/c locked out or forgot password? Thanks vey much.

  • @wildcody168
    @wildcody168 Před 2 lety

    thanks I will work on it

  • @johnclhugyugihjbvgbkj9729

    You’d think it would be way easier. As long as it’s in fact an authorized person.

  • @nassermj7671
    @nassermj7671 Před 5 lety +2

    Great info friend. Thumbs up

  • @l4lo_10
    @l4lo_10 Před 4 lety +2

    When I try this the option questioning me if I have access to the account doesn't appear. What do I do now?!?!?!?

  • @rjstrey1815
    @rjstrey1815 Před 5 lety +4

    That’s all fine and dandy, but what do you do when you no longer have access to the phone number you set up when you opened that account?

    • @HelpCloud
      @HelpCloud  Před 5 lety

      If you take a look at this link Yahoo explains that they don't allow you to reset your password without a recover option.
      help.yahoo.com/kb/account/fix-problems-signing-yahoo-account-sln2051.html?impressions=true&guccounter=1
      Sorry to return bad news! If this is an emergency though you can call into our office and someone from our technical team can attempt to recover your login information.
      This would only work if your login information has been saved on your device at any point, if so our technicians are wonderful at recovering that information.
      If you decide to contact our office this will come with a warning that we can't guarantee success since your information may not be saved on your device and Yahoo does not provide additional recovery options otherwise.
      Hopefully this helps! Feel free to reply if you have any other additional question or concerns!
      www.helpcloud.com/

  • @itsreininghorses
    @itsreininghorses Před 5 lety +4

    Yahoo doesn't prompt me for a password since I activated the Account Key a while back. Even when I click Having Trouble Signing In or Forgot Password, it won't prompt me to create a new password, only send verification keys. And when I go under the Security Settings, there is no option to change password.

    • @HelpCloud
      @HelpCloud  Před 5 lety

      You may need to turn off Account Key activation in the settings.
      If you go to the link below you should be taken to a page with 3 +plus signs. You'll want to select +Manage devices or disable Account Key and follow those instructions.
      help.yahoo.com/kb/SLN25781.html
      Let us know if this doesn't help!

    • @barbararhoton105
      @barbararhoton105 Před 2 lety +2

      @@HelpCloud Well, you need your password to sign into that, which I don't have.

  • @bethphilip3419
    @bethphilip3419 Před 2 měsíci

    thank you:) I cant see how to get to my sign in page tho. is it because i am already signed in please? i daren't sign out in case i can't get back in. i just want to find/change my password.

  • @chrisellyjhaysabcorpuz7979

    Sir how about if both alternative option is not capable or i dont access how can i recover my acount... Ty for feedback

    • @HelpCloud
      @HelpCloud  Před 5 lety +1

      If none of your recovery options are working then your only options is to contact them. Yahoo doesn't have a contact number but since ATT and Yahoo are partnered, occasionally you can get away with calling ATT to help you with your Yahoo password. Good luck!

    • @fateacegaming4245
      @fateacegaming4245 Před 5 lety

      My Fast PC Do you know the email to ATT? Do I have to call them or could they contact me through text and email? Please and thank you!

  • @tonydonnolo4257
    @tonydonnolo4257 Před 3 lety +1

    I reached the stage to insert a code for Yahoo recover sent to my telephone . Unfortunately another window is automatically placed on the screen; it is a "save" window. I am using Safari in mu MacBook Air. and do not know how to proceed. Perhaps I need the telephone # to call a Yahoo tech ?
    Please help

    • @HelpCloud
      @HelpCloud  Před 3 lety

      Are you able to send the code to your phone?

  • @EnochElijah777
    @EnochElijah777 Před 5 lety +8

    I didnt come here to listen to the message i only came to see his cute cuddly face, love the beard

    • @HelpCloud
      @HelpCloud  Před 5 lety +3

      Whatever makes you a fan! We're just glad to have support whatever your reason :)

    • @user-jz3ey3jr1j
      @user-jz3ey3jr1j Před 5 měsíci

      ​@@HelpCloud 🤣

  • @stembautistaalysonmiles6290

    I dont have acces to my number what will i do?

    • @HelpCloud
      @HelpCloud  Před 4 lety

      Yahoo made terms and condition changes. If you don't have the recovery options, the account is unrecoverable.

  • @bellatrix9447
    @bellatrix9447 Před 4 lety +2

    Hi! I have a question. Is this still working or no? Thanks i hope you respond xx.

    • @HelpCloud
      @HelpCloud  Před 3 lety

      Sorry for the late reply, we have a newer more updated video.

  • @kinsoulbiafra324
    @kinsoulbiafra324 Před 4 lety +6

    What will I do when I no longer have Access to the Phone number that I used as Recovery Number, thanks

    • @shequannahenderson8172
      @shequannahenderson8172 Před 4 lety +6

      Right this my problem now

    • @simplover2423
      @simplover2423 Před 4 lety

      Shequanna Henderson did you find a solution?

    • @shequannahenderson8172
      @shequannahenderson8172 Před 4 lety +1

      No I havent

    • @danielshelton4687
      @danielshelton4687 Před 4 lety +1

      I decided to clear my cache last week, thinking that it would help my computer run a little smoother but ever since then I've been logout of my email and I cannot log back in for anything!
      I have contacted Yahoo and they have been in contact with me through my Gmail account.
      the only way that they will reopen my Yahoo mail account is if I can give them three different email messages that I have sent in the last week or two... The subject line and the email of the people I was emailing in those messages and... They want to know my full name and... They want to know the names of three folders that I have in my Yahoo mail account.
      Well first of all, I was able to give them my full name, duh.
      secondly I have only sent one email to a friend in the last week, and before that I have not sent anyone in email in about 10 years.
      as one knows, people don't really use email to keep in contact with family and friends anymore.
      I mean sure, some people do but the majority of people do not; social media like Facebook has been used for that purpose.
      so, I send them my full name and I tell them that I have only sent one email in the last week and I told them it was too my friend Aphrodite and it was an email from Culver's that was for a free birthday treat.
      I also gave them the name of three folders that I could actually remember which is amazing because I haven't used folders in my Yahoo mail account in about 10 to 15 years, or more.
      we went back and forth about three or four different days with them asking me the exact same questions, telling me that without the proper answers they couldn't help me.
      I got so aggravated and so frustrated I wanted to pull my hair out and scream.
      I realize that their security is strict and strong and that's great but, I gave them each and every answered that they requested and they still could not help me.
      I offered to give them my driver's, a copy of my driver's license, my social security number, my home address, etc etc etc.
      They still refused to help me and they have offered to allow me to create a new account.
      I do not want a new account because I've had this account for about 20 to 30 years and I have all my contacts and I have all my emails all set up to come to this one email address.
      I really really really don't want to create another email address but I tried this afternoon and for some reason, it will not accept my phone number as a valid phone number!
      Seriously, what the f*** is going on here?!?
      Is there any way that I can still retain my email account?
      I have tried everything!

  • @Mavin_202
    @Mavin_202 Před 4 lety +1

    I have a old cellphone number and haven't got the chance to change it in yahoo settings and now I can't log in. how can I recover from that, I watched so many CZcams's is not working. I need help to log into my account. I still remember the digits but since I've change my number I won't no longer get any code to get on. Any advice? Or should I just pay yahoo to crack it?

    • @HelpCloud
      @HelpCloud  Před 4 lety

      You can't actually pay Yahoo to crack it for you because they don't have a contact number where you can reach them for support.
      **So please be cautious of anyone claiming they are Yahoo and that they can help you if you pay them!!**
      Recovering your account without access to any of your Yahoo recovery options can be near impossible.
      See here: www.helpcloud.com/internal/internal-94eafec26537b39bc857999ecac9b882/
      We offer services where we can try, however, they do cost, we are NOT affiliated with Yahoo and we can't guarantee we can help if the information has never been saved on your device.
      If this is an emergency, we're more than happy to try. You can reach our office by calling *1-800-774-2740*
      Learn how to find saved passwords on your own here!
      www.helpcloud.com/?hcs=view%20saved%20password

  • @mohammedothman5182
    @mohammedothman5182 Před 5 lety +2

    Hello sir,
    I was wondering if you could answer me this question! What if the phone number that must be putting isn’t my phone number to verify via my phone??v
    Because yahoo shows me another phone number, once i chose can’t access my phone number then i just waiting to tell me verify via email but it doesn’t show me by email!!!! Then it says start again please tell me the solution
    Thanks

    • @HelpCloud
      @HelpCloud  Před 5 lety

      Due to Yahoo's Terms of Service, they don't provide a way for us to recover the account without access to recovery options, unfortunately.
      Take a look at this link here where they explain this on their site.
      You can find Yahoo's policy on this towards the bottom under the Red Exclamation.
      help.yahoo.com/kb/account/fix-problems-signing-yahoo-account-sln2051.html?impressions=true&guccounter=1

    • @HelpCloud
      @HelpCloud  Před 5 lety

      I'm sorry to return some bad news but if this is an emergency you can call into our office and someone from our technical team can attempt to recover your login information.
      This would only work if your login information has been saved on your device at any point, if so our technicians are wonderful at recovering that information.
      If you decide to contact our office this will come with a warning that we can't guarantee success since your information may not be saved on your device and Yahoo does not provide additional recovery options otherwise.
      Hopefully this helps!
      Technical Support Team,
      www.helpcloud.com/
      1-800-813-5977

  • @keyzsmaytorz5705
    @keyzsmaytorz5705 Před 5 lety +8

    I’m on ipad and at 2:56 it doesn’t say create a new password it just says success and continue

    • @HelpCloud
      @HelpCloud  Před 5 lety

      You'll have to go through the email settings instead to reset the password.
      From there you can hit continue and it should log you into the account.
      Take a look at this article and scroll down to Method 4. to follow the "Resetting a Forgotten Password on Desktop"
      www.wikihow.com/Change-A-Password-in-Yahoo!-Mail

    • @luckyladytt06
      @luckyladytt06 Před 5 lety +1

      @@HelpCloud that still doesn't work

    • @prattmandu
      @prattmandu Před 4 lety

      HelpCloud That does not work either. There’s no password reset option in the account security settings.

  • @SneakerNet
    @SneakerNet Před 5 lety +1

    i have my account that is locked due to its account recovery key but worst case is my sim card is blocked and cant access my account key to send me on my sim ... what should i do?? any help is appreciated TIA>..

  • @nenad-um1us
    @nenad-um1us Před 2 měsíci

    I don't know what my recovery email is and I don't have that phone number active anymore, but I'm logged in to that email on my old iPhone, how do I reset the password? on that phone I am logged in via the iphone application

  • @gbboomer9813
    @gbboomer9813 Před 5 lety +2

    Haven't change my yahoo pw since 2003. Lol

  • @yes350yes
    @yes350yes Před 4 lety +1

    I dont have the option you mention "trouble signing in" when I try to click on mail it show my email address then switches to att sign in with options forgot sign in ID or password and neither will allow me in since I cant access the mail in the first place. why did all this have to change in the first place causing everyone problems.

  • @appolop8273
    @appolop8273 Před 4 lety +1

    When I log into Yahoo( my email address and password) why does it bring me to the Yahoo news page instead of going directly to my inbox. G-Chrome-W10.

    • @HelpCloud
      @HelpCloud  Před 4 lety

      Not sure, could be something in your settings.

  • @DanandDonna1
    @DanandDonna1 Před 5 lety +1

    This is CRAZY! Go here. Go there. I am ALMOST out of this email thing. I have done all he says in the video and it still will not let me get the mail. I am in a heap of trouble now. It takes literally 10 minutes for your phone to receive anything from this and when I typed in my key letters from my phone it still says I am not a robot. I do what that wants me to do and viola~! STILL nothing. Ready to give it all up!!!

    • @DanandDonna1
      @DanandDonna1 Před 5 lety +1

      Listen people, the more "technology" they add to this, the more problems arise. Just saying. : (

  • @judysauder3760
    @judysauder3760 Před 4 lety +3

    Lately when I turn on my PC using Chrome my Yahoo mail is not there and I have to sign in and all favorites also disappeared!

    • @HelpCloud
      @HelpCloud  Před 4 lety +1

      Sounds like your chrome was signed out.

  • @joshualimosnero2681
    @joshualimosnero2681 Před 3 lety +1

    thanks for the info!

  • @md12318
    @md12318 Před 4 lety +9

    old video, no longer useful. yahoo changed it's format

    • @zphnx95
      @zphnx95 Před 4 lety

      @Dean Scott is this legit?

    • @JuKeyy7
      @JuKeyy7 Před 4 lety +1

      @@zphnx95 No. It's a scam.

    • @antonstuart7183
      @antonstuart7183 Před 3 lety

      @@JuKeyy7 have you had an encounter with any of the scammers in the past?

  • @sanjeevshrestha7033
    @sanjeevshrestha7033 Před 5 lety

    Hello bro I forget my yahoo password as well as security question and I’m unable to open can u please tell me what should i do

    • @HelpCloud
      @HelpCloud  Před 5 lety

      Our search engine has just about every Yahoo email troubleshooting in it, give it a search at www.helpcloud.com
      Otherwise, if you don't have access to any recovery option (a recovery phone number, etc.) then you may be out of luck.

  • @pinkpastelhearts
    @pinkpastelhearts Před 10 měsíci

    does it cost you money to call yahoo to have them help you with trying to get your password (like change it since i cant remember it) so you can get into your account again?

  • @puterinoradurafav7724
    @puterinoradurafav7724 Před 5 lety +1

    Hi..how I want reset password and the problem when phone number and email for recover I don’t use now

    • @HelpCloud
      @HelpCloud  Před 5 lety

      Unfortunately, there's not a whole lot that can be done if you don't have access to your recovery options. There are a few things you can try but rarely work. I would recommend checking out this link here to learn more: www.helpcloud.com/internal/internal-94eafec26537b39bc857999ecac9b882/

  • @marktonkala4574
    @marktonkala4574 Před 5 lety +1

    I lost forget my password and I also lost my phone, so what can i do i ready need this account

    • @HelpCloud
      @HelpCloud  Před 5 lety

      Are you sure you don't have any other options to recover your email?
      Due to Yahoo's Terms of Service, they don't provide a way for us to recover the account without access to recovery options, unfortunately.
      Take a look at this link here where they explain this on their site.
      You can find Yahoo's policy on this towards the bottom under the Red Exclamation.
      help.yahoo.com/kb/account/fix-problems-signing-yahoo-account-sln2051.html?impressions=true&guccounter=1
      I'm sorry to return some bad news but if this is an emergency you can call into our office and someone from our technical team can attempt to recover your login information.
      This would only work if your login information has been saved on your device at any point. If so, our technicians are wonderful at recovering that information.
      If you decide to contact our office this will come with a warning that we can't guarantee success since your information may not be saved on your device and Yahoo does not provide additional recovery options otherwise.
      Hopefully this helps!
      Technical Support Team,
      www.helpcloud.com/
      1-800-813-5977

  • @vsk_bcndxb
    @vsk_bcndxb Před 4 lety

    Good afternoon. I have a problem signing in yahoo beacause i lost my old phone which is my recovery password. I know the password but i cannot go to fill up password option. Can you help mo?

    • @HelpCloud
      @HelpCloud  Před 4 lety

      This might help!
      www.helpcloud.com/internal/internal-ebcf9e7a72602d64a6fb2354ce47d8ff/

  • @KKLee2010
    @KKLee2010 Před 4 lety +1

    Thank you so much for your info, however on my yahoo mail, after I sign in, I don't have the change password tab like your video, how can I change or reset my password, please help advice?

    • @HelpCloud
      @HelpCloud  Před 4 lety

      You may need to flush your DNS or clear your cookies! Check out how to do both of those here:
      www.helpcloud.com/?hcs=clear%20cookies
      czcams.com/video/IQruxl5dmEE/video.html

  • @frogman1060
    @frogman1060 Před 4 lety

    I choose the phone number to recover my account when I opened it, but that phone number I don’t have anymore what could I do in this case? Help is appreciated

    • @HelpCloud
      @HelpCloud  Před 4 lety

      Unfortunately if you don't have the access to the recovery options listed. The account is unrecoverable.

  • @infullbloom3246
    @infullbloom3246 Před 5 lety +1

    If you dont have the option 'change password' You must first disable the key (look for light gray wording disable). Yahoo makes it difficult so they can profit. Best of luck.

    • @HelpCloud
      @HelpCloud  Před 5 lety

      Thank you for the additional feedback!

    • @TheLesleyKelly
      @TheLesleyKelly Před 5 lety +1

      Yes, disabling the key is essential. Otherwise there is no option that appears for changing one's password. Thanks sooo much for that info! It worked!

  • @rashaessam5926
    @rashaessam5926 Před 5 lety +1

    The phone number on which the account was registered is no longer working and it to send the code to it. What should I do?

    • @HelpCloud
      @HelpCloud  Před 5 lety +1

      Read our write-up about that here: www.helpcloud.com/internal/internal-94eafec26537b39bc857999ecac9b882/

  • @kathleenk7726
    @kathleenk7726 Před 3 měsíci

    mine does not open to the sign in page. Can you help? I have tried to restart the computer and it still won't bring me up the sign in box. It just goes to my mail thanks

  • @roxannekhan9621
    @roxannekhan9621 Před 2 lety

    Does yahoo deletw your account if it is not used for a long time???

    • @HelpCloud
      @HelpCloud  Před 2 lety

      They do after 12 months of inactivity.

  • @gwenhauenstein4649
    @gwenhauenstein4649 Před 5 lety

    Hello, I cannot get into my yahoo account. The phone number that was associated with this account is dead the LCD is dead. I can not get the account key. What other options do I have to access my email. Thank you

    • @HelpCloud
      @HelpCloud  Před 5 lety

      If you don't have access to the recovery options for Yahoo, the account is unrecoverable.

  • @aliciaosuna1842
    @aliciaosuna1842 Před 4 lety +3

    It keeps asking me to type in the last two digits of a number I had years ago which I have no idea what that number is

    • @HelpCloud
      @HelpCloud  Před 4 lety +1

      Do you have any other recovery options?
      If you've checked the account for any other recovery options and you don't have access to those then, unfortunately, there's not a lot you can do. Recovering a Yahoo email account without a recovery option can be near impossible. See here: www.helpcloud.com/internal/internal-94eafec26537b39bc857999ecac9b882/
      There are a few ways our technicians can help you and see if your password is stored on your computer (via your browser setting or cache).
      Please call 1-800-774-2740 and we'll give you a free diagnosis. You have to be a resident in the US or Canada.

    • @Panchitovillaoficial1
      @Panchitovillaoficial1 Před 4 lety

      HelpCloud it’s doing the same to me and I can’t confirm my Venmo Account because I don’t no my pswrd from my yahoo . Help me

    • @HelpCloud
      @HelpCloud  Před 4 lety +1

      Yahoo doesn’t provide another way back into the account if you can’t verify your identity

    • @robertsmith2635
      @robertsmith2635 Před 4 lety +1

      You can try calling official Yahoo support 1-888-907-0767 ( US and Canada Toll Free ) which fixed my issue. They provide 100% free support and use their server info to get the account back .

    • @Y203killer
      @Y203killer Před 4 lety +2

      @@robertsmith2635 i tried and an eastern male picked up. Trying not to sound racist😂 but fuck it an indian picked up

  • @thumperpet86
    @thumperpet86 Před 2 lety

    account key was sent to my recovery email but when I entered the code it's unsuccessful..what is the problem?? pls help..thanks a lot in advance

  • @richardsarfo9084
    @richardsarfo9084 Před 5 lety +1

    For me my phone number on the account is the old one and they keep sending verification code on to it

    • @HelpCloud
      @HelpCloud  Před 5 lety

      It's only going to allow you to recover the account with whichever options you setup with it. Any chance they are giving other options besides the phone, like a recovery email address?

  • @prattmandu
    @prattmandu Před 4 lety +2

    This does not work. There is no “create a new password” option. Only “continue” exists as an option after you enter the code.

    • @HelpCloud
      @HelpCloud  Před 4 lety

      That will just log you into your email.
      Once you’re logged in, you can still reset your password, you’ll just have to get there a different way.
      1. Begin by logging into your Yahoo account.
      2. In the top right-hand corner of the screen, click your account name and picture.
      3. From the drop down menu, under your name and email address will be ‘Account info. Click this.
      4. This will open a new window with various tabs on the left hand side. Find and select the ‘Account Security’ tab.
      At the top of your window, click the blue link that says “Change password”
      This will still have you authenticate the account. Once authenticated, you will be able to set your password.

    • @prattmandu
      @prattmandu Před 4 lety

      HelpCloud - Thanks for replying. So, my wife and I did all of that, and there is no password reset option within Account Security. We were baffled. “How could there not be a password reset option within account security?” we thought. We tried 3 different browsers too. It was never an option. I’m happy to screenshot it if you’d like.

  • @user-ur7yr8qf7i
    @user-ur7yr8qf7i Před 4 měsíci

    What you covered was simple and basic. You did not explain the hard part.. what to do if you do not have access to the recovery email

  • @gg41r
    @gg41r Před 4 lety +1

    Everytime i go to login to my Yahoo, i have to go thro the steps of renewing my password, as the stored password, which i have to save every time i renew passwrord, keeps being rejected

    • @HelpCloud
      @HelpCloud  Před 4 lety

      It might be a good idea to remove any saved passwords for Yahoo and start fresh. Typically these get saved each time, making it easy for you to select old, not working passwords

    • @HelpCloud
      @HelpCloud  Před 4 lety

      This link might help you find your passwords! Just find the browser you're using for your Yahoo mail
      www.helpcloud.com/?hcs=manage%20saved%20passwords

  • @builtindustries7820
    @builtindustries7820 Před 5 lety

    Can you help me reset my yahoo I haven’t used it in awhile and can’t get In

    • @HelpCloud
      @HelpCloud  Před 5 lety

      If have questions after this video were more than happy to help you out! Give us a call and one of our technicians can take a look for you. Here's a link to our site and our rating with the BBB.
      1801-573-8028
      www.myfastpc.com/
      www.bbb.org/us/ut/lehi/profile/computer-repair/my-fast-pc-llc-1166-22312639

  • @newcome1969
    @newcome1969 Před 2 lety

    Hi
    Tanks to you .
    Bate I came Yahoo Mail account I have..bate I lost paswrd phone number account number I don't have recovery email how to get back my email west out sis?

  • @BladimerLumbang
    @BladimerLumbang Před 3 měsíci

    Hi yellow please help me I can not open my yahoo mail I know may account and my password the problem when I open I need to confirm to my old devices the problem my old deuce is already lost with my number please help me thank you

  • @daevidpitogo8023
    @daevidpitogo8023 Před 4 lety

    The soundcloud thing is only for the us and im too scared to call since im only 17

  • @indianajosh96
    @indianajosh96 Před 3 lety

    I never changed my password on my yahoo and one day back in 2012 I was locked out. Recently I was only able to use my yahoo account for a situation and to get my results I can’t log in. Recovery account I have no access too and I’m being asked to pay money 💰 to talk with someone.

    • @HelpCloud
      @HelpCloud  Před 3 lety

      That is a scam, sadly if you don't have the recovery options, the account is unrecoverable.

  • @itsmesamanthap
    @itsmesamanthap Před 4 lety +1

    I still cant access since the back up email is no longer accessible either :( help me please ...

    • @HelpCloud
      @HelpCloud  Před 4 lety

      Do you have any other recovery options?
      If you've checked the account for any other recovery options and you don't have access to those then, unfortunately, there's not a lot you can do.
      Recovering a Yahoo email account without a recovery option can be near impossible. See here: www.helpcloud.com/internal/internal-94eafec26537b39bc857999ecac9b882/
      There are a few ways our technicians can help you and see if your password is stored on your computer (via your browser setting or cache).
      Please call 1-800-774-2740 and we'll give you a free diagnosis. You have to be a resident in the US or Canada.

    • @HelpCloud
      @HelpCloud  Před 4 lety

      * It's also important to note, Yahoo does not have a contact number for support! Be cautious of anyone claiming they are from Yahoo and can help you. *

  • @m.asif.hakimi
    @m.asif.hakimi Před 9 měsíci

    Hi sir I forgot my password and recovery email unfortunately I can open it, can you helping?

  • @pauldve1892
    @pauldve1892 Před 4 lety +1

    what if the email is very old that yahoo cant recognized it

    • @HelpCloud
      @HelpCloud  Před 4 lety +1

      Give this method a try: www.lifewire.com/how-to-reactivate-yahoo-account-4584516

    • @pauldve1892
      @pauldve1892 Před 4 lety

      But the account is like idk 4 years old

    • @pauldve1892
      @pauldve1892 Před 4 lety

      @Jesufemi Philip thanks

  • @alexwallace866
    @alexwallace866 Před 4 lety

    Hey man, got locked out of my yahoo account and keep getting screwed over by people saying they can get me back in. Can you help? I'm honestly on my last leg. Alex

    • @HelpCloud
      @HelpCloud  Před 4 lety

      Have you tried your recovery options on the site already? And if so, what happened?
      Recovering a Yahoo email account without a recovery option can be near impossible. See here: www.helpcloud.com/internal/internal-94eafec26537b39bc857999ecac9b882/
      If this is an emergency, there are a few ways our technicians can help you and see if your password is stored on your computer (via your browser setting or cache).
      Please call 1-800-774-2740 and we'll give you a free diagnosis. You have to be a resident in the US or Canada.
      Thanks!

  • @margareteturner3696
    @margareteturner3696 Před 3 lety

    I am using my cell phone are the steps the same?

    • @HelpCloud
      @HelpCloud  Před 3 lety

      They may be slightly different, I have not done this on mobile.

  • @matthewberg8031
    @matthewberg8031 Před 6 měsíci

    My recovery email Yahoo is showing is wrong. I cannot get that far? And did not enter a recovery phone number either. Yahoo is showing me the wrong recovery email

  • @alexandertye3244
    @alexandertye3244 Před 4 lety

    I can't get the email to copy the code i set up my yahoo on another phone but i lost it so in that phone i put the yahoo account key and it said i don't need to use my password again when i sign in you'll receive an account key notification on your phone via this app tap on it to sign in but i don't have that phone anymore i tried to sign in from another phone it did't work at all they asked me to sent an email to my recovery account but it did't come to my inbox what should i do?

    • @HelpCloud
      @HelpCloud  Před 4 lety +1

      Yahoo's 2 Step Verification allows you use your phone to login instead of typing a password each time.
      The only problem is that you have to use this method every time, unless you turn it off in your account options.
      Which means, unless you are already logged into your email on another phone or PC where you can get to your account settings,
      then you won't be able to make those changes.
      Sometimes we forget other devices where our email might be logged in already.
      Check all the devices you use to login to your email and see if you can get to your account settings.
      If you're able to get to that, visit this link here on how to turn off 2 step verification.
      www.systoolsgroup.com/yahoo-backup/turn-off-two-step-verification.html
      Still need help? HelpCloud Tech Advisors can work on an answer for you. We don't charge, it just helps us build our search engine. Go here:
      www.helpcloud.com/about/#submit-an-inquiry and submit your inquiry and we'll have a team work on it.

    • @alexandertye3244
      @alexandertye3244 Před 4 lety

      @@HelpCloud Thanks so much for your time I subscribed 💋💔❤️

    • @alexandertye3244
      @alexandertye3244 Před 4 lety

      @Dean Scott Yeah he's the bomb 💣🌹

  • @mahdilamine3600
    @mahdilamine3600 Před 5 lety +1

    bro , please , when i click " I forget my password " , i find this probleme " Uh-oh...
    We can’t sign you in at the moment. Please try again in a while." please help me

    • @HelpCloud
      @HelpCloud  Před 5 lety

      Sounds like you need to clear your cache!
      If you still need help with this, check out the link here where we provide several ways to clear your cache depending on what device you're using.
      www.helpcloud.com/?hcs=clear%20cache

  • @weltenbummlerin632
    @weltenbummlerin632 Před 5 lety +1

    I am very sorry.. I started to write my question snd sth very weird happened: without typing anything myself, my ipad started to type on its own... and I couldn't stop it. Like some virus, I really don't know, it was kind of spooky seeing all this letters coming in its own, wirhout even touching the screen...
    So I turned my ipad off and made a restart. The same strange thing happened.
    I turned it off again.. and everything turned to normal.
    However, I am afraid to come to your channel again. I am just sending this msg from my phone but I don't want to risk anything. But I wanted to inform you because this crazy typing was not mine!

    • @HelpCloud
      @HelpCloud  Před 5 lety

      No problem it happens! Just wanted to make sure we weren't missing a question you needed help with. Glad things worked out! :)

  • @kennyluniza3514
    @kennyluniza3514 Před 2 lety

    Hello sir evening this is Kenny Luniza.. Just need some advice or help if it is ok.

  • @d0mi3000
    @d0mi3000 Před 5 lety

    i've tried resending and resending the code, but it doesnt appear in my email, i searched for the verification email even in the spam section but i got nothing

    • @HelpCloud
      @HelpCloud  Před 5 lety

      I know Yahoo was down in some locations and it might have been affecting your area, have you since tried again?
      Also, are you positive you're checking the right email? Since they block out a portion of the email Yahoo could be sending it to another address very similar. Think back on any other emails you may have that may be similar to it.
      If you're still having issues, you may need to clear out your browsers cookies and cache. Check out our site and search "Clear Cache" for instructions on how to do that whatever device or browser program you're on.
      www.helpcloud.com/?search_advanced=on

  • @wanderwoman3882
    @wanderwoman3882 Před 5 lety +1

    What happens if you have no recovery options? A disgruntled employee won't help us recover or change several email accounts

    • @HelpCloud
      @HelpCloud  Před 5 lety

      You're only option with recovering the account would be to contact them if you have no recovery options.
      Or if you can figure out what the current password is. Looking on other computers or devices where your info could be saved would be a good place to start! We cant guarantee to recover your email but our office is really good at helping you locate those if your having trouble doing that. Consider giving us a call! Our number is 1800 573 8028

    • @SaZooCaballero
      @SaZooCaballero Před 5 lety

      spam @@HelpCloud

  • @user-iy2tp6ng6h
    @user-iy2tp6ng6h Před 10 měsíci

    My recovery options are a phone number from 16years ago or through my device but no notification comes through

  • @randyronquillo7125
    @randyronquillo7125 Před 5 lety +1

    What if if you forgot the phone number in yahoo mail i hope someone help me

    • @HelpCloud
      @HelpCloud  Před 4 lety

      If you don't have access to at least one of your recovery options, there isn't much you can do www.helpcloud.com/internal/internal-94eafec26537b39bc857999ecac9b882/

  • @kbire7300
    @kbire7300 Před rokem +1

    Pl help me my account is forget pw

  • @farhanajesminmomo6827
    @farhanajesminmomo6827 Před 4 lety +1

    Sir.
    I tried so my times to login my yahoo account. I forget my password and also i Don't have recovery mail account or phone number.
    So what can i do and how can i login. Please help me..
    Thanks.

    • @HelpCloud
      @HelpCloud  Před 4 lety +1

      Yahoo has stated if the recovery options are forgotten or inaccessible, the account is unrecoverable. Sorry!

    • @farhanajesminmomo6827
      @farhanajesminmomo6827 Před 4 lety

      @@HelpCloud oh. Ok Thank you.

    • @farhanajesminmomo6827
      @farhanajesminmomo6827 Před 4 lety

      @@Feeddonald is he DOING this for free or he takes money for this service ????

  • @davidcouch9891
    @davidcouch9891 Před 4 lety

    What if you no longer have access to the old phone number AND the recovery e-mail?

    • @HelpCloud
      @HelpCloud  Před 4 lety

      If you no longer have access to the recovery options. Yahoo has stated the account is unrecoverable.

  • @terencedicogwapo3453
    @terencedicogwapo3453 Před 4 lety +1

    can u help me get back my yahoo

    • @HelpCloud
      @HelpCloud  Před 4 lety

      Do you have recovery options?

  • @marjanahmed2623
    @marjanahmed2623 Před 5 lety +2

    Help me brother my yahoo accounts big problem

    • @HelpCloud
      @HelpCloud  Před 5 lety

      We have a couple resources for you: www.helpcloud.com/blog/yahoo-mail-sign-in/
      www.helpcloud.com/internal/internal-94eafec26537b39bc857999ecac9b882/

  • @lots3799
    @lots3799 Před 3 lety

    They sent me a verification code. I entered it. Then a window popped up saying uh,oh, we ran into a problem. I'm assuming that means yesterday they locked me out at 3:15 for 24 hours because they said I tried to recover my password too many times. I'll try after 3 pm. Does this sound right?

    • @HelpCloud
      @HelpCloud  Před 3 lety +1

      It could be, try again and keep me posted!

    • @lots3799
      @lots3799 Před 3 lety +1

      @@HelpCloud I will. And thanks for helping me and others, your a good man! Plus yours is the best video out of 4, I watched. You speak good English, nice and loud enough
      and clear. Thats a big plus!!*****

    • @lots3799
      @lots3799 Před 3 lety

      @@HelpCloud No luck. They send me s verification code. I enter it. And then it says its redirecting me to retrieve my password. Then screen shows whats your ID login and last name. After you put that in ,it days your account is locked for 24 hours because you made too many attempts. 🦧WTF??🤯 I tried to search Google for Yahoo help. I did that. It says chat now with yahoo tech. They ask you whats wrong. Then they ask you to subscribe $$. ???

  • @martybeeman1688
    @martybeeman1688 Před 5 lety

    Yahoo.com is holding my E Mail hostage! When I try to login; it says that it don't recognize my E Mail! I created my Yahoo Email 30 years ago and now suddenly locked out! Can Yahoo.com really do this to me? I thought your E mail was yours to keep regardless of who your IP???

    • @HelpCloud
      @HelpCloud  Před 5 lety

      I would triple check that the email is exactly the same, however I'm sure you're not getting the email you've had for 30 years wrong but it's still good to check. If your're positive you have the correct email address, then unfortunately that means Yahoo's Server has lost your email. They shouldn't be purposefully doing that, it's most likely because of an error on the server. Unfortunately however, because a Yahoo email is considered a free email, they offer no way to contact them for support.
      There are still a few thing's you can try, if your computer has stored your information then there still might be a chance to get back into it but that's only if it's been saved before. We have a great house of technician's that can take a look and give it a shot if you're interested!
      You can call our office at 1800 573 8028
      Here's a link to our Website and our awesome rating on the BBB where you can learn more about us!
      www.myfastpc.com/
      www.bbb.org/us/ut/lehi/profile/computer-repair/my-fast-pc-llc-1166-22312639

  • @itsmesamanthap
    @itsmesamanthap Před 4 lety

    Sorry to bother but I think the email itself has been deactivated since i haven’t been using it for a long tome... how can I retrieve it then..?

    • @HelpCloud
      @HelpCloud  Před 4 lety

      In those cases, the account has been removed. However, if they really have removed the account then you can at least re-create the same email address. You just won't get all your mail and contacts back.

  • @jhunlyfaderagao1133
    @jhunlyfaderagao1133 Před 5 lety

    Hey good morning here on the Philippines . I am a student and I want to recover the yahoo account of my classmate and I used android phone. Then she said that her account was old already and also she didnt use the yahoo account in a long time. On the other hand she wants to recover also her facebook acoount and tge email that he is using was the yahoo account that was old and the problem is she also dont know the password of her facebook that why I help her to recover her fb account but it is need to log in in her old yahoo account what I am going to do to help her. Thank you for your considerations.

    • @HelpCloud
      @HelpCloud  Před 5 lety +1

      As per yahoos terms and conditions. If you don't have access to either recovery options. The account is unrecoverable.

    • @jhunlyfaderagao1133
      @jhunlyfaderagao1133 Před 5 lety +1

      @@HelpCloud oh its sad. But anyway thank you. And also Merry Christmas.

  • @vile1698
    @vile1698 Před 5 lety

    26 SONY

  • @allendsr
    @allendsr Před 5 lety

    no code is sent to my email recovery account. tried several times and of course you cant add phone number to get the code

  • @hamzashaikh8104
    @hamzashaikh8104 Před 5 lety +2

    It asks me questions like in which hospital was I born and when I answer it it says it is wrong

    • @HelpCloud
      @HelpCloud  Před 5 lety +1

      Security questions are case sensitive and want you to enter it exactly how it was saved when setup, try it with/without capital letters if you haven't already and do you your best to remember how you think you would have typed it originally.

    • @hamzashaikh8104
      @hamzashaikh8104 Před 4 lety +1

      Thanks

    • @imnotacatidontsaymeow1455
      @imnotacatidontsaymeow1455 Před 4 lety

      We have the same problem :/ I want it to get it back

  • @allanismaeguarin9772
    @allanismaeguarin9772 Před 4 lety

    What if i lost my phone number and i forgot my recovery email. ? What should i do?

    • @HelpCloud
      @HelpCloud  Před 4 lety

      Check out our page where we explain that - www.helpcloud.com/internal/internal-94eafec26537b39bc857999ecac9b882/

  • @fazlemaboodkhalil2129
    @fazlemaboodkhalil2129 Před 2 lety

    I recently did the same and recovered my account by resetting the password, however why i logged into my account my inbox was empty...why is that this is my 18 years old account and had tons of emails...

  • @kurtsmith7781
    @kurtsmith7781 Před 2 lety

    Alot of my emails in Yahoo turn into garble/ coding language??? anyway ..bottom line they are not readable..Im looking for a fix if you know how..
    brief example:


    Thank you
    Kurt

    • @HelpCloud
      @HelpCloud  Před 2 lety

      Sounds like something on the computer could be causing issues, if you want to give us a call at (800) 813-5977, we can see if there is anything on the machine causing issues.

  • @camyb9149
    @camyb9149 Před 3 lety

    I can without number or address what is in the video is something else than looking for another person or interested