How to Set Up A 2nd GOOGLE MY BUSINESS PROFILE to Rank for More Locations.
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- Äas pĆidĂĄn 9. 07. 2024
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Two google business profiles are better than one if you want to grow. It will give you the chance to expand your geographical reach and attract more customers.
But setting up a second google business profile is not something you can do at a drop of a hat. Depending on your business type, when creating an additional Google listing, you will need to abide by google's strict guidelines if you don't want to compromise your business overall.
Find out how and when it's ok to create a 2nd Google Business Profile in this video.
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đTABLE OF CONTENT
0:00 intro
1:17 Listing For Brick & Mortar businesses
4:20 Listing for service businesses
7:54 Eligible service businesses
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Glad I found this CZcams channel! Straight to the point & none of all that gibberish crap from other CZcamsrs
Thanks Joseph
This is a great idea to rank better on google maps! With the increasing number of establishments and shops in your area, you really have to do whatever you can to get more exposure. Thanks for this video!
Very true! Thanks for watching
Your videos are fantastic, to the point and full of value. Thank you Luc!
Glad you like them!
Timing couldn't be perfect. I'm yet to watch the video but I'm so confident that it's going to be great đȘ. Thank you sir..!
Hope you enjoy it Aditya
Luc... Are you in my computer? I was just getting ready to email you about this topic. Always on point.
Need anything Google Business Profile related, Luc is the man!
đ€Ł Not yet that powerful. Thanks Biggest Franck
Virtual offices work great, never had a problem. Also I manage multiple business with the same phone number. Google doesn't care about the phone number because when you log into the gmb and turn on call history, google will show a different number to the customer (a call tracking number). I still use business name of city and point to a separate page on the website without any issues.
I suggest you read google's guidelines "Service-area businesses, or businesses that serve customers at their locations, should have one profile for the central office or location with a designated service area. Service-area businesses can't list a "virtual" office unless that office is staffed during business hours." support.google.com/business/answer/3038177?hl=en
Is there anything this man doesnât know, brilliant advice, thank you
Many thanks Paul, and yes there are plenty things I don't know
Love this video! Great tutorial - must watch
Thanks so much!
We have 2 owners for a real estate agency with 3 locations. One owner owns 2 (one staffed, one virtual office ineligible for a 2nd listing) branches and another owns their own branch that is staffed. Should we all consolidate our two owners' branch locations under the same GBP account or keep them separate?
Great work Luc đ
Thank you Zane đ
thank you for the video, it helped me
Glad to hear that!
Great advice, Luc!
Many thanks Benji
Uncle Luc! đ€ I love this... I have been waiting for Google to Publish some edits for my Advertising Client, it has taken longer than expected and his is not happy about it. You have provided a solution to me, i will use strategy to ensure His storefront business gets the wholesome feeling of using Google Business Profile.
Fantastic!
Thank You for all your information it helps a lot! seriously I follow all of your videos or at least as far as I can, I wanted to ask you why my business is showing twice in the local listing? there are a few services where my business shows twice, Iâm trying to avoid future problems. Thank You in advance
Are to tell without looking into it to be honest
Thanks for sharing sir.
My pleasure
Thanks Luc!
My pleasure
Why should the location address not be displayed in the listing? Also, my 2nd location is a 4 hour drive away. What should I do?
As always a great video. Thank you. I have several clients that are local service HVAC companies. We have been creating city pages, and we have seen their reach improve again. What's your thoughts on this as a person could truly go overboard on making service specific pages for each city and end up generating 60+ pages!
Thanks Jeff. If your city pages work you, can carry on. The worst than can happen is google might eventually filter them out from its results. Monitor ranking for them regularly. When/if they drop out change the content so they are unique
Does a person have to be in the same country that the listing will be in to receive a postcard? Can they be in Africa if their business is in the United States?
You have to be located in the country where the business is.
How do you, or is it possible at all, to setup Google LSA(Google guarantee) for each GMB profile( main gmb profile and all the secondary)?
Thanks much for the answer.
I have to be honest, I have no idea
great video sir, i have one question that i have one GMB page of our agency and i also create a seperate personal GMB as a freelancer, and both are at one location and i asked for clients to give review on both the page personal as well as agency..........so is it right to do that
You can try. Make sure you use different primary categories and that the website links point to different pages.
As a webdev I found its usefull to set different working hours/days if you have more than one place where you work. In my case coworking area for 2 days in week and another place /office for the rest of the week. Isn't it a good approach?
If you are in a coworking place i would suggest you read googleâs guidelines as in most cases coworking spaces are not eligible
I have a question, I run a service based biz. If I open a new profile say with my home address, It wont show on google since it's a service based biz and its not required to show on the profile correct. Would this be acceptable??
Correct.
if i have service area listing 3 years now and Iâm planning to open shop very soon what i need to do? to add the new address of the shop to the listing or to add new location ?
I would create a new location for the shop
My potential client has a Chimney Sweeping Business named SootServ Chimney Cleaning. This is a service area business, so he do not have a storefront. The business has 11 different service areas across the state of Louisiana each in a different city. He Has made several listings for this business in the past but they all get suspended even though He uses real addresses. Google does not let his business have multiple service area listings with the same name across the state. He has separate location website pages and phone numbers for each different listing. He has 11 locations and needs those set up. Can you please reply to me when you get a chance?
What is your question exactly?
Thanks for the videos! Going to add another location for my business and I see you're saying that they must share the same primary category. Looks like whatever was on google support for that has been removed. Do you know if anything has changed?
I don't believe so
Great content as usual. Will be the first to join if or when you add members area. Can I ask Is Brightlocals citation builder worth paying for?
we have used brightlocal on numerous occasions and have been quite pleased.
I believe brightlocal is a worthy investment.
Thank you
Thanks for this video Luc. I have a client who owns a dog walking business and his Google Ads account was suspended recently because of payments issue. He submitted an appeal but it was not successful. So I want to ask if you have a video on ads suspension that can help?
I'm afraid I don't Richard. Ads are a complete different discipline and nor related to Google Business profile.
How long does it generally take to rank around 10 kilometres away I am posting posts very regularly, uploading photos, building my own website to have specific keywords and services areas to help with local Seo. Itâs been over 6 months Iâm ranking 1st within a 3km radius however I would like to push it further. Is moving my physical business address and move my company to the city the only way ! If I also change my address on google will that completely wipe out my current rankings in the area I have it registered right now ?
Hi Bexta Beats. It's not a question of time but more a question of location. I am not sure what industry you are in but if it's really competitive, ranking in a 10 k radius is unlikely to happen especially since google updated its algorithm in December. Proximity to the searcher is more important than ever. If you want to rank for a particular city you'd better have an address for that city otherwise it's almost impossible.
Hey @Rankingacademy,
When you mention that the "service areas for the new location must be separate and not overlap with service" are you saying that none of the listed service areas on the original main profile can be listed on the 2nd profile? Or you can have similar service areas listed on the 2nd profile except for the area that it resides in? If so would you recommend we split up our service areas between both profiles and maybe have each profile target the service area that are closer to each office so that neither profiles overlap or have any similar service areas listed?
An answer to this would be very helpful, as we are planning on opening a separate location and we think that a 2nd GMB profile would definitely be helpful with the new location strategy !
Hi Angel. If you're opening a second location for the same business the services you provide will be the same but the areas you serve will be different hence not overlap. Therefore I would definitely recommend you split up your service areas between both profiles and have each profile target the service area that is closer to each office
@@rankingacademy does your 2nd profile still retain the number of reviews and rating as the first/main profile? Or does it restart and do you have to start over with reviews for your 2nd profile.
@@AngelLopez-no7ze I'm pretty sure that you start from scratch as, basically, it is a new business in this specific area(s).
Very professional
Thanks Daniel
@@rankingacademy thank you!
Awesome
Many thanks
Can you have to completely different businesses under one account or do I have to create another account. For example one is landscaping and the other is concrete
They can be under the same account
Great vid! Iâve just moved house, only 3 miles away. Should I change my gmb address or not risk it?
I would. Make sure you also update your citations.
Great video. Got it and understand. What about a business that is run from one single city but service several other cities? They specialize and service those cities but their main home office is in a different city?
Hi Steve. Unless you have an address in the city you are trying to serve, you won't be able to create a listing for it.
It will be almost near impossible to rank in Google maps for that city with your listing based at your home address. You might be able to rank in generic searches if you have some great content pages on your website about the cities you serve. The bottom line is, look into getting a legitimate address in the cities you serve so you can create listings and become more visible.
@@rankingacademy Got it and thank you for taking the time to make the video and answer my question! Cheers, Steve
This video is probably one of the most helpful videos out there about seo for sure. But I've got a question. When I'll create a second business profile on google for my second location, will I have to also create a subdomain for this location or can I just add the same website as first location has? And how may it affect my seo? Should i do it or not? Thanks!
You should add the same website. The best strategy is to create a location page for that location on your site and optimise it for that location so you can link to it from your 2nd profile.
@@rankingacademy So for example if I will create a contact page to 1 of two locations (because right now the contact to both locations is on one page) it should save the problem?
Thank you for the video. One question: If my business name is Cleveland Nails and I want to create a new location in Dalton, Do I have to leave the name as Cleveland Nails or can I put Dalton - Cleveland Nails?
This is what the guidelines say "Your name should reflect your businessâ real-world name, as used consistently on your shopfront, website, stationery and as known to customers" so technically you shouldn't add Dalton in your name at all
How would recommend a franchise type business? They would have separate GMB? Example xxx plumbing of xxx county and multiple gmbs for the county they service?
Franchise follow the same principle. Names of listings should be the same everywhere. (Think mc donalds)
@@rankingacademy thank you for the fast response , I don't think I asked the proper question in my case instead of going to my existing GMB I created a complete new GMB for another county with its own entity. I just added the company name of Bergen county. I did not go to my existing GMB and add a business. Should I merge the properties?
From your video I noticed several listings that had Business Name - City. Is this allowed still? Example: Speedy Roofing - Seattle and Speedy Roofing - Tacoma
It depens on whether or not this is how you represent your business in real life. If it is then yes
I have an existing gbp. if I need to have another gbp profile in another location with the same business name, would I need a new physical walk-in address in this new location?
Not necessarily but you'll need to be able to justify the new business entitity
I have actually moved my service-based business to a new country. I had an issue previously with my reviews disappearing from Google, so I followed your advice in one of your other videos and they have now been reinstated (thank you!). My next challenge is finding a way to move my reviews to a new My Business profile. It appears online that I'm not able to do this.. do you know if there is a workaround? Thank you!
Thanks Shannarogan. It isn't possible to move a google business profile to another country. You will have to mark your old business listing as permanently closed and create a completely new listing in the country you are moving to
This is exactly what I was looking for and it popped up on my home feed! Thanks Google for being a helpful (but creepy) stalker
Match in heaven đ
Exactly my comment
I'm going through all of your excellent videos. Thanks for sharing the useful information
Glad you like them!
Thank you, Luc. I really needed it.
So we have one GMB in our main location. For the second location we should change the name to "Business Name - 2nd Location" or we should keep it the same.
and we can use the same logo on both?.
Thank you so much
If it's the same business you should keep the same name
@@rankingacademy thanks for sharing your knowledge. Please let me know if I create citations for 2nd GMB then for example in Yelp, we should set the same name of the business? If yes then how it would be possible as our 1st citation for initial city has already a yelp profile. May be we would need a new gmail for creating 2nd Yelp profile?
Hey so I have one established mobil service area business but recently got a physical office space. Should I create the second location under a different email or keep it under the same email as the first location? Any input would be greatly appreciated !
Use the same email
I am a marketing consulting for car rental companies in multiple states. i am based out of NJ but have clients in Atl, Cali, MiA, Dallas, Houston And ofcorse NJ. I was wondering with the owners permission if i can use the companies address that im marketing for as MY address on my 2nd google listing?
I'm afraid you can't. You donât have the authority to represent these businesses. If you stopped working for your clients it would create a lot of issues to try and remove the address from being associated with your business everywhere online.
at 6:47 what does it mean that the" location's address shouldn't be displayed in the listing "?
If you operate a service area business and claim a listing for it, the physical address shouldn't be added to the listing
In the second scenario, If the locations address isnt displayed in the listing then it doesn't show up as often as listings that show an address. Question: If a Google Local Guide level 7 or higher leaves a review on a listing that shows an address, is that listing less likely to get suspeneded even if the address is fake?
Nope
If you're having to ask about something that is fake or that is a shortcut, then I advise against it. There really aren't shortcuts in SEO. You have to put in the work.
Which software or website do you use to analyse your website's rank related to defined keywords ? Any suggestions?
Brightlocal, GMB everywhere
I was wondering, if we have one location already with GMB would it be better for the same service company to open a new Gmail account and than establish another GMB with the new service address?
Having multiple location will definitely help with more coverage as long as the locations can be claimed legitimately
Har about third scenario - I have one address and one company but offered few different services each with own website ?
So you can only have on listing unless you open another branch somewhere else
What did he say to create at about 3:23? I played it several times but the clicking computer key drowns out his words.
âCreate a dedicated page on your websiteâ
@@rankingacademy thank you
I have a towing company and have a towing lot now in the city with address but no building⊠do I just take picture of fence with business name on it? I donât want to get suspended
If itâs a legitimate business from which you operate and fulfils all the criteria i have mentioned you should be ok
Thanks. One question: If the (SERP Overlap Score) and (Relevance Score
) are over 50, do I have to merge both keywords on one page or can I, but don't have to? For some keywords + city I see different results, sometimes no "Relevance Score" at all and for some cities 40 to 50! So I thought for all cities to make separate pages, is that a good decision?
I have no idea what you mean Sam.
@@rankingacademy To avoid keyword cannibalization, for example: "employment agency city" and "temp agency city" sometimes I see google ranke some websites for both keywords, and sometimes not!
To avoid keyword cannibalization, for example: "employment agency city" and "temp agency city" sometimes I see google ranke some websites for both keywords, and sometimes not!
@@rankingacademy đđđ
Hello, thanks for the video!
I have a question: for businesses with multiple locations, is it OK to add suffixes to the other locations; for instance: (location 1) BigBerry Stores | Surulere; (location 2) BigBerry Stores | Ikeja
No it isn't.
@@rankingacademy thank you!
Hope all is well. You did not mention if opening a new physical location if you get a verification card for each? Thank you for all your videos ..
You may be able to use another form of verification.
Hi, can you please tell me how to list a business if it is located in a coworking space?
Itâs against googleâs guidelines
Hey Luc help me! I have a store on GMB. Now is ranking well but... like today, with an interval of 40 minutes, someone is making edits on the business information. Payment methods accepted removed, products removed, hours edited...and so on. Everyday. What can I do? I can't live in front of the computer reloading the page to check for new changes =(
Hi Luis
the details associated with your business come from the information you provided when creating and updating a verified business listing, reports from users, and other sources."
"Other sources" means information found online. So, while it's possible that a malicious user is changing your details, these cases often arise when business information is inconsistently listed across the internet. Google's algorithm finds conflicting data and settles on something different from what you've entered in GMB.
So, look for information where your business is listed such as Yelp, Facebook. This is what is likely causing the problem. The solution is to make sure information is consistent everywhere your business is listed online.
@@rankingacademy Thanks! I'll check everywhere!
Great video, So what should I do to get an eligible address for the service business, how to check the address eligibility?
Just follow the recommendations in the video
Hi Sir my client wants to change his business address in the gmb as he is changing his location so can you help me how to go about doing that. Also if changing address with suspend his gmb?
It won't suspend your listing but you might be asked to verify it again.
Would a Rental Agreement be considered an official form of documentation for a second location...we run a dumpster rental business and rented a lot for our equipment at our second location
I doubt very much it will be enough if you are ever asked to produce official paperwork.
Question was following step by step but when I try and and new business profile it just says you already mange the business and canât go no further is it a work around
Sounds like you are trying to create a listing you already manage
No, adding NEW business profile. You have company called Zinc in Florida and you want to add another business profile for Zinc located in Miami. Google Maps says you already manage this profile. Get it? No, it's not the old one which I already manage but it is a new one.
Should the phone number be different from the one on the original profile ?
Yes
How to set up listings for 2 not related service business running by 1 person?
Same process as you would set up 1 listing. Just log in to your profile and select the option "add a new business profile"
Hi, I like your videos and often watch. Can I create a Google Business Profile for each service I offer and then list the website Page that refers to this business? đ€ What would the implications be?
No you can't. Google won't let you, It's one profile per Business. List your different services using the categories instead
What if you're opening an new branch in another country. Is the process the same?
Yes.
Hey Luc, what's your take on using emojis for GBP posts?
I'm not mad about using Emojis personally. I think they look a little gimmicky and not very business like. It's a very personal choice
We are setting up a 2nd brand/business from the same location. Can we use this method? Great info many thanks.
I'm puzzled. Why would you have two branches for the same business in the same location?
Tried adding a 2nd profile but everytime i click the same company name, it will lead me to the 1st profile page. Just couldn't create a 2nd profile (for 2nd branch) using your method. Anything i'm doing wrong?
Hard to tell where you are going wrong without peeking over your shoulder
When you say use a unique phone number for a service business profile, you mena a diferent number listed on our original/first profile? Thanks ! :)))
Correct
Ok.... đ So I could have 2 mobile phone number one for each page right? I would then have to have a double simcard in my phone to be able to check on both numbers etc
Do you think this is sustainable/easy? đ€·
Exactly what Iâm thinking. iPhone with dual sim?
@@Hem101 I believe you could use a voip number ;)
Okay I've already created a Google my business a while back before it was enhanced and I used the city name that I'm in in the name of that business.
If I created a second Google my business, could I use a different city name or just leave the city name out?
In addition to that, my business is pretty much global. So is Google my business really not going to help me except for the ones that I can put a location in for?
- You should use your business name and not add the city name as it is against google's guidelines
- If your business is global and you don't deal with customers face to face you not be legible for a listing
@@rankingacademy well I do local business on top of that so my local business is a valid listing. But your video gave me the idea of different listings that I'm not sure I can capitalize on without breaking their guidelines. And I agree you don't want to do that.
Hi, How could I link second listing when I have already created GMB accounts for both locations?
Have you tried transferring ownership: support.google.com/business/answer/4669094?hl=en-GB
@@rankingacademy Thank you, I created both profiles and I have full access. Just to see how I can link both locations on google Maps?
Can I make a new web site with a different name to build a profile in a different city?
Nobody can stop you but if the purpose is to claim an extra listing that is not legitimate it might end up being suspended
I have a listing of one business. I want to one more business with separate business name, category with existing location. Can it can
If can, plz guide
Sorry?
Luc... One more question that's slightly off-topic. If a client opens a second GMB location, should they, or better yet can they open a second FB business page?
You can create as many Facebook pages as you want. Up to your client if they want to. There is a way of creating dedicated FB pages for each of your location and manage them separately. I made a video on this a long time ago. You might want to check it out although the interface would have changed a lot by now
@@rankingacademy Thanks Luc. I'll definitely go back and check out the other video. Thanks again! đđ»â„ïž
Can you have listings in two different countries? For example UK and Denmark?
If you have a business in the uk and a business in denmark yes otherwise no
@@rankingacademy
đđœ I haveđ with the same name.
Hi. I have 3 google listings for my company. All on different adresses, different staff etc. But only one is showing on google search. The main one became so dominant that it doesnt matter where u are or what u search for Its always showing only our main lisitng. What can we do about it?
How far apart are they? Are you using a tracking tool that confirms what youâve observed?
@@rankingacademy hi, thanks for your videos. I want to create a second listing but my second address is pretty close to the first (like 3mins drive). Does it matter?
Fantastic information, unfortunately I do not have anyone for the areas I want covered.
That's a shame đą
@@rankingacademy I have a cunning plan though, employ someone in Edinburgh, my next target cityđ
I'm a new business, and I got suspended for using a virtual office last week just like you stated in this video.
At this point, do I need to increase my revenue enough to get a physical office in order to become legitimate?
What type of business are you?
@@rankingacademy Commercial Photo, Video, and Digital Marketing for Real Estate, Construction contractors, Sports, and Food & Beverage companies in the Dallas - Fort Worth, Texas metroplex.
no i want to add a second separate different business , different name all on its own away from my original business and not have it connected to that google. seems impossible
Just set yourself as a manager or owner on both of them.
If 2 listing at different location having same name and category also , can we use same mobile number for both?
I wouldn't recommend it.
what if we use different mobile number,then ?
What about directory listing site ?
What about them?
if you haven't already, can you do a video for GMB and authorized dealers please?
Not sure what you mean by authorised dealer
@@rankingacademy You've mentioned Care Dealerships having several brands. I'm looking to grow a network of authorized dealers for a company I own, and I would like them to be able to piggy back of my brand in their geographical locations (like motor vehicle car yards)
I have tried this and failed. Now, I have excess profiles on my account and would like to delete them. How do I do that?
How can you have excess profile with only two locations?
Due to being suspended (I think it was related to images), I set up new profiles, which then got accepted. Now, I wish to delete the old, suspended, profiles.
It actually seems that it is possible. You just need to dig into the menus.
Thanks for all the helpful advice and tips.
Can you add a home office as a second location? Post covid there are a lot of people working part time from home. I don't want to risk my primary profile but if its not a risk....
Are you dealing with customers face to face from your home address as well as your business address. Also, is it just a way for you to create a second listing and extend your reach?
@@rankingacademy Rarely but sometimes. More often via zoom. And yes to the second question
How do we run ads for these multiple accounts without getting suspended ?
See previous answer
Sir, We have 3 websites and have three google my business in the same location. but google is showing only one google my business. all are working not suspended by google. plese help me.
Are they different businesses?
I have tried multiple GMB listings in 2018-2019 and they got suspended. But from what I can tell, there is no way to setup a NEW Service Area listing without a physical office? Last thing I want to do is get my main GMB suspended, but I have struggle issues trying to get seen in my other 2 cities. I can not afford physical locations in those areas and staff them with a human for no reason. Can you confirm that is the case?
AS long as you stick to the Google's guidelines and you follow the advice from the video you will be fine. If you can't it means you are not eligible for a second listing.
But you can still do local SEO without an extra Google my business listing. Google my business is important but it's not the end all of getting traffic. I could elaborate but not trying to compete with the op.
How can I find technical seo errors?
Do a technical SEO audit. You can use tools such as ahrefs or semrush to automatically detect most of them
@@rankingacademy Thank you for reply!
how do i get keywords for my videos
I use a software called vidiq
@@rankingacademy Thanks
So in other words, you cant have a service business without a brick a& mortar? Im confused..
Not at all. You can have a service business with multiple locations as long as those locations are legitimate.
What if the business often serves clients 4 hours away?
Thatâs not an issue. Not sure what business vertical youâre in or the number of competitors you are facing but itâs unlikely your listing will rank that far
Do you have tutorials on this topic?
On what topic?
How I can manage Google website for business with multiple locations.
Are you talking about multiple google listings?
@@rankingacademy yes, With your guidance I have added my second and third locations in one business profile. But my second and third business are not showing up in google page / map.
Can i use same number for my new branch in other city, because I have WhatsApp Chatbot.
It's a risk
Awesome. Can you create a second location for me?
What's stopping you from doing it yourself?
What the he11 happened to GBP today? I cannot get to anything on my desktop! It keeps directing me to the Google Maps APP! What the?
No problem at my end
@@rankingacademy I manage 23 GMB's for businesses. I was on the Google Business Profile Manager page (desktop) and it asks do you want to use the Google Maps app to manage your profiles. I "think" (I'm not sure) I must have accidentally clicked that. And now I cannot get that page back. It keeps forcing me to the app.
Did you get it fixed?
Sir Google my business won't accept my phone number what to do for that?
Is it a premium number?
Sir sorry to late responding this is not premium number
@@rankingacademy sir sorry for late responding this is not premium number
Donât use P.O. Boxes, I did 5 P.O. Boxes at ups stores and business boomed for 2 years. Then we got a hard suspension and no more free google maps for me
Thanks for your input Scott. At least you got some good business for 2 years
Google is acting oversmart now a days.... Need some good competition to come up... A specialized Business search engine will do the job.. ..
Are you planning on starting yours?