Oh my god, after 30 mins of debating my life because I couldn’t get the filter to work and the instructions were unclear I turned to CZcams only to find out you need to fill it with water. Thank you 🙏🏻 it’s finally working
Yea most of the hang on backs you have to add water. Here is the problem with them. During a power outage ( if your not home) it will sit there trying to fill up. Most times it wont after about 4 hours of this the motor will usually burn out...
Thank you so much, just got this filter and I was wondering why it didn’t work, I didn’t know you had to put water in it to kick start the process lol, you showed it throughly. That earned a sub from me! :)
Thank you soooooooo much! I got this filter used, without the box or instructions, and have been trying to figure out what’s wrong for an hour so your very detailed walkthrough helped a lot. (Needed to fill it up with water before starting)
I just want to say thank you very much!! I had more than an hour trying to put the filter in the fish tank but I couldn't even read the instructions 😅 but thanks to your video it was much easier and it took me less than 10 minutes, thanks to you and your content now my fish tank will be clean 🙇♀️
Thank you for sharing. I changed my filter and couldn’t remember which way the bio cartridge should go. I would just like to make a couple suggestions…. 1st the filter is recommended to be rinsed before use to get any carbon dust off and 2nd the aquarium water should be used to fill the filter. To my understanding, If you use regular tap water you will be putting your fish at risk for chlorine and any other harmful elements in the water. Thank you for taking the time to share this.
Great video! I received one of these filters secondhand and it started making a loud noise in the middle of the night because I had no idea you had to add water inside for it to work. Thanks, this was a big help!!
I just got this filter and converted it into a multi-media hub with 5 inch 50w heater tucked in the back left for my sw 5 gallon reef tank. Media is black foam on bottom, then filter cotton, then fluval biomax ceramics. I chucked the included media, and a tight fit. Not sure if flow is affected but i may upgrade to bigger impeller if possible and putting in a wavemaker. Extremely quiet, noiseless filter.
Thank you! I couldn’t figure out why my filter wasn’t doing its thing. Come to find out I just needed to add water in the filter! Thank you for your video
You are a fish life saver I got Concerned about my sons fish I bought the tank and was saying why does it sound like this not knowing it needed water your video helped me so much
For the past three months I had a 9 gal tank that kept getting dirty quickly, the filter was also super loud so I assumed it was broken. Today I got a new 20 gal (to fix the problem) and the loud noise returned! It NEVER states anywhere to add water in both of these instructions..thanks to this video I realized you need to put water in the filtration system. wow, I feel dumb..thank you so, so much. I'm so happy there is no longer any noise :)
Decent video. A couple of tips (some already mentioned). 1) Rinse the filter with water for about 15-30 seconds before use to remove dust (not harmful to fish, but it could make your water more cloudy). 2) The "suction tube" is extendable so extend it so it is quite close to the bottom, ~1 inch so it can suck up more stuff. 3) If you have a lid for your tank and plan to use it, make sure there is a large enough "cut-out" for the filter (can probably modify if needed) and position the filter in the tank accordingly (i.e., with regard to the cut-out location in the tank lid). 4) Add water already in the tank to the filter to start it/purge it instead of new/tap water. 5) If the filter does not seem to be working, make sure the water level is almost to level of the discharge point of the filter (e.g., within 1") and that the suction tube is in the "open" position. If that doesn't work, the filter could be clogged by something. Turn off/unplug the filter, remove it, take it apart (very easy to do) and inspect for any obstructions, especially in the intake tube. Reatach the parts, fill/purge with tank water and restart the filter. 6) Unless your filter cartridge is ridiculously dirty/gunky after only one month, you can actually use the filters multiple times, at least twice (i.e., for two months instead of one). Just pull out the filter and rinse thoroughly with tap water until the "rinse" water is realtively clear/clean then replace the filter. 7) Also recommended to do a thorough cleaning of the entire filter system (ref. #5 above) every few months or as needed since larger particles can get stuck in the intake tube and hinder the filter's efficiency. Take care.
‼️ IMPORTANT‼️ One thing id say is DO NOT change your filter like TopFin says. The brown “gunk” on the filter is ESSENTIAL bacteria that converts the toxic ammonia from fish pee to nitrates. Every time you change the filter, you’re restarting the bacteria colony. Unless the filter is physically broken, or clogged to the point that it isn’t flowing, DO NOT change it!! Enjoy!
Thank you sooooooo much your video was very helpful 👏🏽😁 this is my first time having an aquarium and I tried following the directions and got lost I have been trying to figure out why the filter wasn’t working for an hour 😤😤😤 they have to do better with the directions I didn’t even know you had to fill it up with water for it to work 🤦🏽♀️
Oh my gosh none of the instructions said to fill up the filter before use it just said it should start running automatically I really thought my filter was broken thank you
The part that dips into the the tank - the pipe extends out more, in case that was the issue, it has to be submerged in water . May be fill tank with little more water to enhance the flow(as recommended for your tank). Try pouring water in filter to see if the water falls out freely to check it's flow and to see if there is no obstruction. If it still doesn't work, there is always a chance the motor could be faulty, or the power supply not sufficient in the plug point or the cartridge has some obstruction inside hindering the flow. Hope this helps.
See if the pipe is extended all the way, try adding more water, place cardboard or something soft underneath the aquarium, stick something soft behind the filter in the area where it’s touching the aquarium on the outside. It is a noisy filter, but try the suggestions and see if it works.
How much stock would you put on that small indicator on top? I have only had mine about 2 weeks and it's showing red. I see that most say replace it once per month.
Was given a filter and it kept making a ticking noise lmaoo. I had to take it apart like I like to do to figure out what is needed but everything was clean. Until I came to your page and you mentioned that the filter had to be filled with water and after you plug it in. Lmfaoo aim just a mother trying to get my daughter's goldfish lol
I got one of these and didnt know how to get it started but realized i have to put water in it. It is pretty loud though does anyone else feel like its way too loud?
My filter is brand new and the same brand, I have filled it with water and it’s filtering but barely flowing. Anyone know what I can do ? It’s been running for a bit
Try wetting the filter cartridge under running water or soaking it in, water should be able to go through the filter without obstruction, increase the water level in the tank, the pipe extends a little further so see if it’s extended, pour water in the filter and then switch it on and keep it on high. Still if it doesn’t work, it could be a faulty filter.
This happened to us too, We figured out that some fishes poop more than the others, so we vacuum the poop regularly, weekly water change is recommended, my wife also washed the filter thing ( the white filter cartridge) under running water, although I don’t know if that’s recommended. Also check on your fishes to see if any of them are sick. There are salt remedies on CZcams for healing fishes ( from veterinarians). Or if there are way too many fishes in the tank. This is the best advice I could give you. Hope it helps.
my filter is so loud and i don’t know how to make it quiet I’ve tried making the water go to where the flow meets but that didn’t help. I also tried to put filter mufflers in it and it also didn’t work. It’s just so loud and obnoxious and by the way, the sound is like a strong vibration. Do you have any suggestions?
The pipe extends more, see if that's extended, fill a little bit more water, add water into filter before switching on, wash the cartridge to ease the flow through it , try putting a padding underneath the aquarium if possible and see if that helps. Honestly, we keep ours away from the main room because the noise does get to you eventually. It is a noisy filter.
yeah, I’ve tried everything you recommended, but they didn’t work. the pet store People told me just to trade it out for a new one, thanks for the tips though!
By tubing, do you mean like a vacuum cleaning tube for fish tanks, because that is handy when it comes to getting the fish poops out and changing water. This package didn’t come with any tubing. We had to buy the vacuum cleaner tubing separately. Keep it if you got it, it makes getting water out easy for changing water .
See if the pipe that goes in the water is extended, pour water in the filter till it falls out, soak the cartridge before putting it in , increase water level in aquarium. If it's working but still making the noise, then that's probably the equipment itself. We found it to be a bit on the noisier end as well. So we placed our aquarium away from our sleeping area. Hope this helps.
Once the filter is off, the cartridge starts drying out a bit , and water also starts getting hazy with the fish droppings. When we have to switch it off to clean tank, my wife washes the cartridge in plain water before putting it back in the filter (It’s not recommended, but it’s just something we do ).
The mechanism seems to be the same, try soaking the cartridge in water and then putting it in, check the level of water and see if the pipe extends all the way in , try a different power outlet, add a little more water in and then switch it on. If it still doesn’t work, you might have a faulty piece, if you have the receipt, try getting it replaced with a new one or get the store employee to check it for you. Hope these suggestions help.
Try increasing water level a bit, may be see if it’s touching on a wall or something that might be increasing vibration sounds. The pipe extends all the way down, so , may be see if that’s fully extended. Hope this helps.😊
We prepared the tank first and then put the fishes in one day after. Filter was put in a day after that. But yes, ideally you have to prepare the tank with the ph and stress coaters and filter and introduce the fish after a day.
No you actually have to wait until your tank cycles. Then you can put your fish in the tank. Those people at petsmart do not know what they are talking about at all.
Could you just take a couple of runs before you turn on the camera? Make points on what you want to say. It doesn’t seem like you even have an aquarium. I appreciate the effort, because it was more than the picture shows on Amazon. Really you could do so much more.
Oh my god, after 30 mins of debating my life because I couldn’t get the filter to work and the instructions were unclear I turned to CZcams only to find out you need to fill it with water. Thank you 🙏🏻 it’s finally working
Yea most of the hang on backs you have to add water. Here is the problem with them. During a power outage ( if your not home) it will sit there trying to fill up. Most times it wont after about 4 hours of this the motor will usually burn out...
Thank you so much, just got this filter and I was wondering why it didn’t work, I didn’t know you had to put water in it to kick start the process lol, you showed it throughly. That earned a sub from me! :)
I’m glad I could help.
Same!
Same here. I was about to bring it back.
Same! Nowhere in the instructions does it say to fill the tank....at least, not any part that I read.
Thank you, Chilled Review Guy!
@@thughes1222 i did bring it back... xD I feel so dumb after watching this vid
Thank you soooooooo much! I got this filter used, without the box or instructions, and have been trying to figure out what’s wrong for an hour so your very detailed walkthrough helped a lot.
(Needed to fill it up with water before starting)
I'm glad I could help.
I didn’t realize you had to fill it up either. I thought it sucked it up for the tank. Now I feel dumb. Your comment helped me out! Thank you!
@@carib5423 I thought the exact same thing but I'm glad you got it figured out!
I just want to say thank you very much!! I had more than an hour trying to put the filter in the fish tank but I couldn't even read the instructions 😅 but thanks to your video it was much easier and it took me less than 10 minutes, thanks to you and your content now my fish tank will be clean 🙇♀️
Thank you for sharing. I changed my filter and couldn’t remember which way the bio cartridge should go.
I would just like to make a couple suggestions…. 1st the filter is recommended to be rinsed before use to get any carbon dust off and 2nd the aquarium water should be used to fill the filter. To my understanding, If you use regular tap water you will be putting your fish at risk for chlorine and any other harmful elements in the water.
Thank you for taking the time to share this.
I really like how calm you were. I also appreciate her asking and saying the exact questions in my mind.🤣 Thank you so much. This is really well done.
Thank you so much! Every other tutorial didn’t specify this, you helped a ton, got our filter working.
I’m glad I could help
Thank you!! The directions suck but you’re a life saver. First timer & I was completely lost-this was easy to follow & a tremendous help!
Thank you sooo much!!!! You totally rock! I was able to get my filter pump going!!!
Great video! I received one of these filters secondhand and it started making a loud noise in the middle of the night because I had no idea you had to add water inside for it to work. Thanks, this was a big help!!
I’m glad I could help
I made same mistake
Thank you so much!! Directions with the filter are ridiculous, so your video was just what I needed!
I'm happy I could help.
I love how you teach. I’m not the easiest to learn so thank you!
I just got this filter and converted it into a multi-media hub with 5 inch 50w heater tucked in the back left for my sw 5 gallon reef tank. Media is black foam on bottom, then filter cotton, then fluval biomax ceramics. I chucked the included media, and a tight fit. Not sure if flow is affected but i may upgrade to bigger impeller if possible and putting in a wavemaker. Extremely quiet, noiseless filter.
Thank you I couldn't work with the instructions I got lost.. but you explained it perfectly and it's working perfectly😊
Mine came in Spanish
Thanks that was helpful especially showing the sound. Not many show how much sound it makes.
I just got the filter today. I was about to panic. Had no idea water had to be filled in it 1st. Thank you soooooo much. Woohoo.
I’m glad I could help
Thanks so much for the helpful video! Like everyone else said, this helped me get my filter working.
Thank you! I couldn’t figure out why my filter wasn’t doing its thing. Come to find out I just needed to add water in the filter! Thank you for your video
Thank you great video! I just got this filter with my 5 gallon aquarium.
Thank you for helping me fix mines. The noise it makes at first install made me want to return it to store lol
You are a fish life saver I got
Concerned about my sons fish I bought the tank and was saying why does it sound like this not knowing it needed water your video helped me so much
I’m glad I could help
For the past three months I had a 9 gal tank that kept getting dirty quickly, the filter was also super loud so I assumed it was broken. Today I got a new 20 gal (to fix the problem) and the loud noise returned! It NEVER states anywhere to add water in both of these instructions..thanks to this video I realized you need to put water in the filtration system. wow, I feel dumb..thank you so, so much. I'm so happy there is no longer any noise :)
I’m glad I could help
Thanks for the review it really helped me out with this filter system
Thx so much, the guide didn't show how the filter would look on a tank. I am a visual learner so this is a common pet peeve for me. Thx so much.
I didnt have the instructions u helped very much. All i needed to do was add water to the system😂😂
Saved my life THANK YOU! (Probably saved my fish too)
Thaaaaank you million times for this only and oooonnnly on CZcams that explains the issue , to add water to kick it start !!!
Glad i could help.
Thank you sooo much I have been trying for 1 hour to read the instructions:)
Decent video. A couple of tips (some already mentioned).
1) Rinse the filter with water for about 15-30 seconds before use to remove dust (not harmful to fish, but it could make your water more cloudy).
2) The "suction tube" is extendable so extend it so it is quite close to the bottom, ~1 inch so it can suck up more stuff.
3) If you have a lid for your tank and plan to use it, make sure there is a large enough "cut-out" for the filter (can probably modify if needed) and position the filter in the tank accordingly (i.e., with regard to the cut-out location in the tank lid).
4) Add water already in the tank to the filter to start it/purge it instead of new/tap water.
5) If the filter does not seem to be working, make sure the water level is almost to level of the discharge point of the filter (e.g., within 1") and that the suction tube is in the "open" position. If that doesn't work, the filter could be clogged by something. Turn off/unplug the filter, remove it, take it apart (very easy to do) and inspect for any obstructions, especially in the intake tube. Reatach the parts, fill/purge with tank water and restart the filter.
6) Unless your filter cartridge is ridiculously dirty/gunky after only one month, you can actually use the filters multiple times, at least twice (i.e., for two months instead of one). Just pull out the filter and rinse thoroughly with tap water until the "rinse" water is realtively clear/clean then replace the filter.
7) Also recommended to do a thorough cleaning of the entire filter system (ref. #5 above) every few months or as needed since larger particles can get stuck in the intake tube and hinder the filter's efficiency.
Take care.
Thanks, I’ll redirect people who have questions to your comment. 👍
And the drip loop as per the directions
Also never use tap water
You saved me today! Thanks!
Thank you thank you thank you! You have done wonders for me with knowledge, I really appreciate it!!!
Thank you. I was able to this much faster with your help😊
this is so helpful thank you so much!!!!
I couldn’t do this without u
thank you, adding water to the filter before operating saved my fish.
‼️ IMPORTANT‼️ One thing id say is DO NOT change your filter like TopFin says. The brown “gunk” on the filter is ESSENTIAL bacteria that converts the toxic ammonia from fish pee to nitrates. Every time you change the filter, you’re restarting the bacteria colony. Unless the filter is physically broken, or clogged to the point that it isn’t flowing, DO NOT change it!! Enjoy!
A bit cheeky but helpful and I loved it🥳
Thank you Chilled Review Guy Cool Emoji, this video has really helped me!
So is the turn switch supposed to be all the way open or closed??
Lol his wife questioning him
Thanks for the info! My fishes 🐟 will love a clean tank😅
Thank you sooooooo much your video was very helpful 👏🏽😁 this is my first time having an aquarium and I tried following the directions and got lost I have been trying to figure out why the filter wasn’t working for an hour 😤😤😤 they have to do better with the directions I didn’t even know you had to fill it up with water for it to work 🤦🏽♀️
I’m glad I could help
Thank you for sharing this video 🙂👍
Oh my gosh none of the instructions said to fill up the filter before use it just said it should start running automatically I really thought my filter was broken thank you
This filter was quiet until June, I’ve had it since 2020 and now it’s very loud I guess it’s just old now?
Thank u for this video life saver❤❤❤
Very well made video! Thank you so much 😊
Fill it with water🤦♂️ thank you guys for helping me wit that lmaooo
Very good presentation
THANK YOU!!
My instructions did not say add water. I was so confused thank you!
Thank you!!! 🙂👍🏼👍🏼
I added the water and everything but it isn’t flowing like it should. It’s just dribbling out, any idea why?
The part that dips into the the tank - the pipe extends out more, in case that was the issue, it has to be submerged in water . May be fill tank with little more water to enhance the flow(as recommended for your tank). Try pouring water in filter to see if the water falls out freely to check it's flow and to see if there is no obstruction. If it still doesn't work, there is always a chance the motor could be faulty, or the power supply not sufficient in the plug point or the cartridge has some obstruction inside hindering the flow. Hope this helps.
Thanks for this. I was getting so frustrated as there’s no instructions to pour water in!
Again my thanks
Thank you.
I must be slow because I did everything and it’s just making noise but no water coming out
Thank you for the video! I was wondering if you were able to stop the "humming" / rattling noise it seems to make? I tried on mine and I can't. ☹️
See if the pipe is extended all the way, try adding more water, place cardboard or something soft underneath the aquarium, stick something soft behind the filter in the area where it’s touching the aquarium on the outside. It is a noisy filter, but try the suggestions and see if it works.
Was it solve I’m having the same issue
@@mundoimperial660 Yes! It took about a day for it to quiet down but it eventually did.
I did all of this and it is still making the noise once u plugged it in. Like it's not pulling enough water.
How much stock would you put on that small indicator on top? I have only had mine about 2 weeks and it's showing red. I see that most say replace it once per month.
You can keep washing the cartridge and reuse it , it will last longer.
Thank you
Thank you 😊
Was given a filter and it kept making a ticking noise lmaoo. I had to take it apart like I like to do to figure out what is needed but everything was clean. Until I came to your page and you mentioned that the filter had to be filled with water and after you plug it in. Lmfaoo aim just a mother trying to get my daughter's goldfish lol
I’m so glad I could help.
Great information
I just love Comet goldfish because they’re so cheap and they’re so cute. I got all of my PetSmart and I got some Bala sharks
I got one of these and didnt know how to get it started but realized i have to put water in it. It is pretty loud though does anyone else feel like its way too loud?
Yes, it’s kinda loud. My wife placed it in a room where she keeps her plants to keep the noise away.
@@chilledreviewguy3584 i realized once u pour water in it its way less noisey
Thanks 😊
My filter is brand new and the same brand,
I have filled it with water and it’s filtering but barely flowing.
Anyone know what I can do
? It’s been running for a bit
put more water or wait
I am doing everything you showed in your video, but my water is just trickling out, not flowing out like yours. Any suggestions?
Try wetting the filter cartridge under running water or soaking it in, water should be able to go through the filter without obstruction, increase the water level in the tank, the pipe extends a little further so see if it’s extended, pour water in the filter and then switch it on and keep it on high. Still if it doesn’t work, it could be a faulty filter.
Hi i keep buying new filters there not working no water is getting clean the plug works but wheat did i do wrong?? please help thanks so much.
This happened to us too, We figured out that some fishes poop more than the others, so we vacuum the poop regularly, weekly water change is recommended, my wife also washed the filter thing ( the white filter cartridge) under running water, although I don’t know if that’s recommended. Also check on your fishes to see if any of them are sick. There are salt remedies on CZcams for healing fishes ( from veterinarians). Or if there are way too many fishes in the tank. This is the best advice I could give you. Hope it helps.
Also , the water change, we don’t take all the water out, just some of it, to kind of balance it out .
my filter is so loud and i don’t know how to make it quiet I’ve tried making the water go to where the flow meets but that didn’t help. I also tried to put filter mufflers in it and it also didn’t work. It’s just so loud and obnoxious and by the way, the sound is like a strong vibration. Do you have any suggestions?
The pipe extends more, see if that's extended, fill a little bit more water, add water into filter before switching on, wash the cartridge to ease the flow through it , try putting a padding underneath the aquarium if possible and see if that helps. Honestly, we keep ours away from the main room because the noise does get to you eventually. It is a noisy filter.
yeah, I’ve tried everything you recommended, but they didn’t work. the pet store People told me just to trade it out for a new one, thanks for the tips though!
Hello, bought this off of someone and they gave me tubing as well. Is the tubing needed?
By tubing, do you mean like a vacuum cleaning tube for fish tanks, because that is handy when it comes to getting the fish poops out and changing water. This package didn’t come with any tubing. We had to buy the vacuum cleaner tubing separately. Keep it if you got it, it makes getting water out easy for changing water .
ugh mine is messed up it has water in it before I turned it on but its stillmaking the noise
See if the pipe that goes in the water is extended, pour water in the filter till it falls out, soak the cartridge before putting it in , increase water level in aquarium. If it's working but still making the noise, then that's probably the equipment itself. We found it to be a bit on the noisier end as well. So we placed our aquarium away from our sleeping area. Hope this helps.
Does the filter have to be on at all times or certain periods?
Once the filter is off, the cartridge starts drying out a bit , and water also starts getting hazy with the fish droppings. When we have to switch it off to clean tank, my wife washes the cartridge in plain water before putting it back in the filter (It’s not recommended, but it’s just something we do ).
Thanks bro :)
Your welcome
Thank you from an old lady
I'm glad I could help
I appreciate it my man, didn't know you had to had water to make it start 🤦
I’m glad I could help
I tried and it isn’t working, I got the pf20 model and I tried adding water first and the filter won’t flow
The mechanism seems to be the same, try soaking the cartridge in water and then putting it in, check the level of water and see if the pipe extends all the way in , try a different power outlet, add a little more water in and then switch it on. If it still doesn’t work, you might have a faulty piece, if you have the receipt, try getting it replaced with a new one or get the store employee to check it for you. Hope these suggestions help.
Thanks
It don’t work for my and these is the 3 one I return back
Must be couple of faulty batches
Mine is kinda loud anyone know how to fix it
Try increasing water level a bit, may be see if it’s touching on a wall or something that might be increasing vibration sounds. The pipe extends all the way down, so , may be see if that’s fully extended. Hope this helps.😊
“How do you know?” “It says it on the box.” 🤣🤣🤣
How many gallons is your aquarium
20 gallon
Mine just crackles
Aren’t you supposed to wait 25 hours before allowing your fish inside the tank it’s toxic for the first 24 hrs is what pets smart told me
We prepared the tank first and then put the fishes in one day after. Filter was put in a day after that. But yes, ideally you have to prepare the tank with the ph and stress coaters and filter and introduce the fish after a day.
No you actually have to wait until your tank cycles. Then you can put your fish in the tank. Those people at petsmart do not know what they are talking about at all.
The female bothers me
Could you just take a couple of runs before you turn on the camera? Make points on what you want to say. It doesn’t seem like you even have an aquarium. I appreciate the effort, because it was more than the picture shows on Amazon. Really you could do so much more.
Omg thank you so much! Those instructions had me like 🫠
😆😁 I’m glad I could help
Thank you
Thank you
I’m glad I could help