Mechanics React to “Customer States” Nightmares

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  • čas přidán 21. 05. 2024
  • We asked real mechanics to break down some of the worst "Customer States" claims we could find on the internet.
    Huge thanks to our experts!
    Angelina -- / ms.a_theshopteacher
    Paul -- / lextech.la
    Real Mechanic Stuff is a channel from your pals at Donut! We feature all kinds of automotive experts, every week.
    1 subscribe = 50+ hrsprs
  • Auta a dopravní prostředky

Komentáře • 2K

  • @k3b089
    @k3b089 Před 10 měsíci +4217

    We need Sandro back for the boyz!!!

  • @sniperfi4532
    @sniperfi4532 Před 10 měsíci +2933

    Angela and Nolan for the education. Sandro for the straight up unfiltered opinion.

  • @chaoszombie9995
    @chaoszombie9995 Před 10 měsíci +176

    “I went to a rave… and the rave came back with me” has to be the most amazing description of that issue 😂😅

  • @rfmerrill
    @rfmerrill Před 10 měsíci +100

    0:34 Fun fact: Not actually a dolphin sound! Flipper's iconic chirping is actually a pitched up Kookaburra laugh. Real dolphin sounds are... not too different, but not quite as sharp.

    • @jk9554
      @jk9554 Před 10 měsíci +6

      My childhood was a lie...

    • @GSBarlev
      @GSBarlev Před 10 měsíci +12

      ​@@jk9554Trying to decide if I should tell you about the bald eagle first or the MGM lion. Don't worry--I'll spare you the knowledge of how they got the raptor sounds in _Jurassic Park_

    • @infernaldaedra
      @infernaldaedra Před 9 měsíci +4

      ​​@@GSBarlevThe lion was tortured and the Golden Eagle is actually a. Red Tailed Hawk isn't it because eagles rarely make noise and when they do it's more of a squawk or a beaking sound.
      I'll also add there's no such thing as Slow motion audio. Audio comes in sound waves and they cannot be slowed down so what people do is alter the original audio or substitute with something else. In older movies this was mostly record a scratch sound returning to original sound and now it's all substitute audio design.
      Most singers use extreme amounts of auto tune and studio editing because artists like a Miley Cyrus have the voice of a waffle house waitress. And pretty much every conceivable rhythm has been made so nearly all music is sampling older music, similarly to how birds pass songs through generation.
      Some of the most common sound effects in production are bell peppers, celery breaking, glass breaking ,explosions, gunshots, birds and ambiences, tomatoes bring eaten.

    • @GSBarlev
      @GSBarlev Před 9 měsíci +4

      @@infernaldaedra I'm not sure what you're on about. Sound waves-like all waves-can absolutely be "slowed down." It's like stretching a slinkie-doubling the duration of an audio recording will double the wavelength / halve the frequency, though modern software can, of course, correct for that.

    • @infernaldaedra
      @infernaldaedra Před 9 měsíci

      @@GSBarlev No it can't that's only changing the pitch as sound cannot be slower. Even the best software is just editing the original sound waves to play longer to match film which is not correct. It's all just approximate same thing as the eagle screech

  • @Lukeplys
    @Lukeplys Před 10 měsíci +1663

    As long as Paul, Sandro and Angelina keep being on this channel, I'll keep watching. This is the best channel I've come across in literally years.

    • @Trap4Hunter
      @Trap4Hunter Před 10 měsíci +30

      donut media group is perfect for car lovers forreal

    • @MrPickles1987
      @MrPickles1987 Před 10 měsíci +11

      Dude, totally agree. Those 3 are the best for these videos.

    • @dariusbaja21
      @dariusbaja21 Před 10 měsíci +3

      I love donut n this channel for reactions to mechanical stuff , but what are u watching that this is ' the best channel ' that you've come across in years 😂

    • @CookingWithCows
      @CookingWithCows Před 10 měsíci +7

      Fuck I'm not a car lover,I don't own a car, I don't have a drivers license, but all of their enthusiasm just gives me joy to watch (and learn, even though I'll probably never put it into practical use)

    • @Lukeplys
      @Lukeplys Před 10 měsíci +5

      @@dariusbaja21 I mean, "best channel" or "best" anything is pretty subjective. What I meant was for my personal interests and in general things I enjoy watching, this channel has me hooked like no other that I've watched in recent years. There are a lot of very good channels I watch for very different content, not just car stuff, but for me after watching a couple of videos the hype just dies down very fast and I just stop watching that channel in general, but this one is different, at least for now, I've watched every video so far and have very much enjoyed them. We'll see if that stays true in the long run, but at least for now it seems so, for me at least. Sorry for the long monologue.

  • @SirRob24
    @SirRob24 Před 10 měsíci +441

    I noticed the audio mix is kind of a little all over the place in this episode. From mics being super quiet to being super loud and music volume overpowering the dialogue at times. Also the music changes and places when they come in and out are also kind of wonky. Just a few notes.

    • @JacksonMack3742
      @JacksonMack3742 Před 10 měsíci +43

      A lot of other comments backing you up on this one, although yours is a little bit more insightful/descriptive.

    • @TheCoolkidz28
      @TheCoolkidz28 Před 10 měsíci +25

      Damn I was thinking it was my tokes and going deaf

    • @geekfreek846
      @geekfreek846 Před 10 měsíci +22

      Yeah this audio is super distracting.

    • @geekfreek846
      @geekfreek846 Před 10 měsíci +12

      Seems like maybe they were giving a new editor a chance. They didn't do such a great job 😅

    • @GiveMeYourCaps
      @GiveMeYourCaps Před 9 měsíci +21

      Yeah seriously, at times it’s like they have someone in a car blasting music with the windows rolled up right next to them. No reason to have music when we’re actively trying to hear what the mechanics are saying, not just watching visuals.

  • @DKSON1337
    @DKSON1337 Před 8 měsíci +29

    I like how Angelina actually takes time to explain everything so even a basic human with no car knowledge can understand as well.

  • @douglasboyle6544
    @douglasboyle6544 Před 10 měsíci +26

    I keep wishing you could bring Angelina on full time but then I'd feel bad for all the students who'd miss out on here awesome teaching abilities at Riverside!

  • @justinc616
    @justinc616 Před 10 měsíci +103

    "When the battery gets low, it gets drunk and makes poor decisions" lol
    Same.

    • @Psythik
      @Psythik Před 9 měsíci +2

      Being an introvert with depression sure sucks, doesn't it?

    • @cojones8518
      @cojones8518 Před 9 měsíci

      Had a battery go out at Christmas 70 miles from home, charged it enough to get to the parts store and changed it. Transmission stayed in "Limp" mode and wouldn't change gears. Going 35 mph at 4500 rpm on a four lane isn't fun. Had to clear codes to get it to change gears. I keep a code reader/eraser in the glove box now.

    • @jaywhite15_AL
      @jaywhite15_AL Před měsícem

      @@Psythik So hard.

  • @GreasyDuk
    @GreasyDuk Před 10 měsíci +284

    To whomever decided to chose some of these background music, please never again. It is unfitting and quite distracting.

  • @lewisgilbertson7506
    @lewisgilbertson7506 Před 10 měsíci +13

    I love how it genuinely seems like paul is becoming comfortable on camera , like in the first one he was sorta just there saying a few things mostly just for his experience but now hes like leading it himself

  • @ZacharyWaxman
    @ZacharyWaxman Před 10 měsíci +12

    I'll love how childish everybody was about the farting sound coming out of big gas cap😂😂😂

    • @WarbirdPhoenix
      @WarbirdPhoenix Před 10 měsíci +5

      A timeless and multicultural fact: Fart=Funny

  • @xunxhinexuicide
    @xunxhinexuicide Před 10 měsíci +543

    Petition for Angelina, Sandro and Paul to be made official Donut team members

    • @Gizmetti
      @Gizmetti Před 10 měsíci +5

      Paul literally owns his own business why would he ever leave it for Donut

    • @ExternalSubject-666
      @ExternalSubject-666 Před 10 měsíci +50

      @@Gizmettinot once did the original comment say Paul has to leave his job lmao you literally picked that shit up from thin air

    • @davestewart1656
      @davestewart1656 Před 10 měsíci +3

      Signed.

    • @Steve_T14
      @Steve_T14 Před 10 měsíci

      @@ExternalSubject-666being a donut member is a full time job you donut

    • @ChubsKE
      @ChubsKE Před 10 měsíci +2

      Signed.

  • @calvindyrdek8611
    @calvindyrdek8611 Před 10 měsíci +406

    Glad you guys brought Paul back, he has awesome knowledge and a low key sense of humor. Him, Sandro and Angelina are perfect fits

    • @notfried2004
      @notfried2004 Před 10 měsíci +3

      He is not a smart mechanic.

    • @poetsrear
      @poetsrear Před 10 měsíci +1

      Yup, he's a solid piece!

    • @joemcgilton2091
      @joemcgilton2091 Před 10 měsíci +7

      @@notfried2004 He got almost everything dead on by sound alone lol

    • @notfried2004
      @notfried2004 Před 10 měsíci +1

      @@joemcgilton2091 coolant isn't going past the rings. Either a head gasket is blown, a head is cracked, a block is cracked, or the radiator is shot. And nobody filled the engine oil with coolant. Even my dead grandmother knows all this.

    • @Ollill
      @Ollill Před 10 měsíci

      ​@@notfried2004 how the fuck do you know that nobody filled the engine with coolant? You'd be surprised at how stupid some people are.

  • @keirahartzell3844
    @keirahartzell3844 Před 10 měsíci +8

    this should be a series, cause i love hearing about this stuff but sometimes there isn't an explanation for the ones less car savy to understand why it's funny or alarming, i love this.

  • @toms66gtstang
    @toms66gtstang Před 10 měsíci +3

    Love these segments! I was a Ford Service Advisor. A guy accidently put Def in his diesel fuel tank. It was a new truck, maybe 1 year, at the time. Biggest customer pay cash ticket I've ever had. IIRC, it was like $17,000! Ford sells a kit, with most of the needed parts, just for this happening. Luckily the guy realized it pretty quickly & didn't do any internal damage!

  • @Pizzamann34
    @Pizzamann34 Před 10 měsíci +293

    It’s fantastic to see Nolan back again, but my man Sandro needs a lifetime contract, just pay him in boost parts!

  • @wscsace
    @wscsace Před 10 měsíci +725

    I love Angelina, she breaks things down smoothly. On teacher mode 24/7

    • @anthonyprince2556
      @anthonyprince2556 Před 10 měsíci +36

      she literally just says common sense shit doesn't actually go in details she is overrated imo Paul actually broke problems down in details unlike angelica "ThEiR nO oIl iN iT" when oil and water doesn't mix so the oil sits on top of the water

    • @wscsace
      @wscsace Před 10 měsíci +79

      @@anthonyprince2556 everyone has a different learning style. I'm sure there are students she has who get more out of her style than the ones who may have a different learning style

    • @noobslaybot2927
      @noobslaybot2927 Před 10 měsíci +49

      She's freaking cute AF too.

    • @RailsofForney
      @RailsofForney Před 10 měsíci

      @@noobslaybot2927
      *SUSSY BAKA*

    • @SaitoGray
      @SaitoGray Před 10 měsíci

      @@anthonyprince2556 Funny how you think you know more than someone who work in the field everyday, just because you have a penis.

  • @jopediduusuppeliwuu38
    @jopediduusuppeliwuu38 Před 10 měsíci +3

    11:05 is best when both of them lean in the same direction as they laugh

  • @karloman00
    @karloman00 Před 10 měsíci +9

    Angelina's teaching skills really show through all the videos lol . Dumbing down each process for most people to at least get a basic idea of how things work.. the kids at RCC must be so excited to go to class. I'm sure her courses have filled exponentially since this series. Good for her!

  • @germanicogre
    @germanicogre Před 10 měsíci +327

    Some folks really shouldn't be allowed anywhere near a car... or a tool... or allowed to hold a tool..

    • @cinnabarsin4288
      @cinnabarsin4288 Před 10 měsíci +9

      Working through similar levels of "why would someone do this like this?!?" on my house makes me concur.

    • @malice6081
      @malice6081 Před 10 měsíci +8

      And some are just a tool😊

    • @epjetta
      @epjetta Před 10 měsíci +4

      Or be allowed to operate a vehicle in the first place.

    • @froggmann01
      @froggmann01 Před 10 měsíci +4

      But they're out there, driving next to you. Sure some can be seen right away, jiggly wheels, smoke shooting out in every direction or sparks flying from the wheels. Others, you won't see until their jalopy has smashed into the line of cars you're in at the light turning the car behind you into an inappropriately bent taco, which is now under your car.

    • @johnearls4970
      @johnearls4970 Před 10 měsíci +2

      Some shouldn’t even look at a key if I’m gonna be honest

  • @Daguerreotypefrontispiece
    @Daguerreotypefrontispiece Před 10 měsíci

    This is becoming one of my favorite CZcams channels. I was never taught much about vehicles, but watching these videos has helped my understanding so much.

  • @sloreo8278
    @sloreo8278 Před 10 měsíci +2

    Yo! We had a super similar issue to the one at 10:20. One of our oldest customers had a Ducati 999 with 90,000 miles (dude was awesome). He had lowsided around 10,000 miles on the left side of the bike, where the ECU and main wiring harness are. around 80,000 miles the bike started randomly shutting down on him. We noticed on a test ride that the exhaust was LEAKING GAS. Pulled off the air ducts and the injectors would just lock wide open randomly and spray fuel in like a fire hose.
    It turned out that all those years ago the crank position sensor wire got pinched and had been corroding for all those years. Normally that might show up as an ignition issue, because it is the crank sensor. The triple 9 was batch fire though, so, they use the CPS for fuel as well and don't have a cam position sensor (1/2 the fuel every time the crank goes around). Replaced the wires and connector with a plug from a scrap harness we had (2021 Diavel had the same plug coincidentally) and the dude was on the road again.

  • @Flexo3D
    @Flexo3D Před 10 měsíci +77

    The second week of owning a new diesel pickup, my wife filled it with gas. Luckily she realized what she did before starting it. There was a mechanics shop a few blocks away that she asked for help, because I was out of town working. They came over, pushed it by hand to their shop and got to work on it immediately. They dropped/drained the tank, flushed lines, and changed fuel filter. Then they only charged me $200, they really saved my butt.

    • @zeusdarkgod7727
      @zeusdarkgod7727 Před 10 měsíci +28

      That's a lifelong mechanic shop in my eyes. 200 for a drain and flush + getting it there.

    • @sonnyhe2002
      @sonnyhe2002 Před 10 měsíci +10

      $200... I wonder if it is based on the beauty of your wife

    • @Flexo3D
      @Flexo3D Před 10 měsíci +16

      @@zeusdarkgod7727 I do all my own work. But if I needed something done by a shop, I’d go back there for sure. I do always recommend them to anyone needing their vehicles worked on.

    • @Flexo3D
      @Flexo3D Před 10 měsíci +6

      @@sonnyhe2002 I’m sure her being a pretty girl didn’t hurt the price any! 😂

    • @theglitch99
      @theglitch99 Před 10 měsíci +5

      I get someone putting gas in diesel but how do you put diesel in gas? The pump is alot bigger than the fill hole! 200$ that's a fair and good shop. Keep them around!

  • @r053_p3t4l
    @r053_p3t4l Před 10 měsíci +54

    the background music is mixed super funky

    • @Feelpowned81
      @Feelpowned81 Před 10 měsíci +17

      not just background music its also all the audio overall. almost seems like someone accidentally layered other clips or something into the audio

    • @GogogoFolowMe
      @GogogoFolowMe Před 10 měsíci +10

      @@Feelpowned81 I was actually searching if I had another tab accidently running

    • @Oxyged
      @Oxyged Před 10 měsíci +8

      It is way too loud and disturbing in some parts of the video.

    • @stryk3rsandwich578
      @stryk3rsandwich578 Před 10 měsíci +7

      yea, its not really mixed well, background music taking over, sound effects overlapping speech, and compressed(?) voices. think this needed more cooking time, cause this isnt up to real mechanic standard stuff standards

    • @essentialdeparture9999
      @essentialdeparture9999 Před 10 měsíci +2

      Please Donut, we don't need the distracting, annoying music.

  • @dominickmarciano8217
    @dominickmarciano8217 Před 5 měsíci +1

    Angelina, Sandro, and Paul need their own show together. Their personalities play great off of each other.

  • @daintybeigli
    @daintybeigli Před 10 měsíci +1

    12:20 now I finally know why the terrible Sebring company car I had to use wouldn’t release the key, even when it said it was in park! Thank you!

  • @FunnyBidness21
    @FunnyBidness21 Před 10 měsíci +18

    the music at 0:33 was extremely distracting. I thought an invisible popup ad started up.

    • @essentialdeparture9999
      @essentialdeparture9999 Před 10 měsíci +3

      Yes! Please listen Donut!

    • @crezychameau
      @crezychameau Před 10 měsíci +2

      The same. I even refreshed the page thinking youtube fucked up and mixed two video audios together. Such a shitty editing idea

  • @rileymcphee9429
    @rileymcphee9429 Před 10 měsíci +173

    Mechanic: "Your vehicle is possessed by Satan? 🤔"
    *sees the pedals*
    Mechanic: "😳 can't argue with that"

    • @flippedmylid92
      @flippedmylid92 Před 10 měsíci +13

      Went out for a road service when I first started working in heavy duty, and I had this issue. Driver was like "I think somethings wrong" and opens the door, and I was just like "I think you're right".

    • @linuxares
      @linuxares Před 10 měsíci +8

      "Did you call a catholic priest before coming here?"

    • @irishwristwatch2487
      @irishwristwatch2487 Před 10 měsíci +5

      Hey, we've all had a possessed car. I had a volvo that had a clock that only worked in reverse

    • @jacobpeacy4003
      @jacobpeacy4003 Před 10 měsíci +2

      He hit the brake, the brake hit back

    • @daleschulz1550
      @daleschulz1550 Před 9 měsíci +2

      If you listen, they said it was on a "semi truck." they use air, and in that case, that is the treadle valve has failed

  • @danielarias3755
    @danielarias3755 Před 10 měsíci

    Love this channel!!! Love all the mechanics you guys have on the show! ❤

  • @theglitch99
    @theglitch99 Před 10 měsíci +1

    The "ILLUSION OF KNOWLEDGE" plays a big roll w/these segments!

  • @OTE_TheMissile
    @OTE_TheMissile Před 10 měsíci +31

    "Customer States" is how horror stories begin, but you have to admit when it's describing a sound the car's making, customer descriptions are surprisingly on point.

  • @user-ed8hb7cu6k
    @user-ed8hb7cu6k Před 10 měsíci +26

    - If the customer ignored this problem, what do you think would happen?
    - (uncontrollable laughter)

  • @gypsy6211
    @gypsy6211 Před 10 měsíci +3

    Angelina is the cat's meow. It's awesome she's passing on what she knows, there's far too many 'techs' who just follow what the computer says and load up the parts cannon.

  • @kas4751
    @kas4751 Před 8 měsíci +1

    Ok im in love with Angela. She's articulate with her words and she uses all her understanding of car witchcraft to make her assessment. If something stumps her, she pauses and thinks for a bit and comes up with the most logical and plausible assessment to what might have caused the issue. She's not recalling her previous work experiences and blurt out the fix she applied, but she's really trying to figure out what parts are supposed to do what, and what effects might that have been if that part was defective. She demonstrates that understanding very well, and I know I'm in good hands if Angela is working on my car.

  • @captainsewerrat
    @captainsewerrat Před 10 měsíci +77

    You guys should bring the mechanics, truckers and the donut gang together once a month for a "Share war stories" kind of podcast.

  • @Pete_Finch
    @Pete_Finch Před 10 měsíci +49

    I don't have any tattoos myself but Angelina having ones she can actually refer to when teaching people about cars is awesome

  • @rhabeldibabeldi6812
    @rhabeldibabeldi6812 Před 10 měsíci

    I love seeing how much fun you all have filming this :)

  • @terpman
    @terpman Před 2 měsíci

    My company has a fleet and we used to have a diesel Dodge branded MB Sprinter. One of my drivers put gasoline in it one day, immediately noticed something was wrong after starting it, then DROVE IT a mile back to the shop where he proceeded to let it idle until the engine shut off. I had no hope for the engine but we tried anyway. Got all the gas out, flushed everything with diesel as much as we could. Dumped the oil and changed it (because it was also full of gas), then started it back up and it ran another 13K miles before I sold it. I was completely amazed the thing ran with no apparent issues at all.

  • @WvlfDarkfire
    @WvlfDarkfire Před 10 měsíci +9

    I've seen someone put gas in a diesel transport mini bus for a manufacturing company. The most hilarious catastrophic failure (for me). All I could say was "it didn't feel like a hot dog in a hallway?"

    • @lunchonthehood5675
      @lunchonthehood5675 Před 10 měsíci +2

      Love that saying lol used it constantly when i worked on cars. My favorite was plugging tires that had a hole or screw or whatever right on the edge of tread and sidewall and you didn’t know if the plug would work until “well that felt like a hot dog down a hallway”

    • @WvlfDarkfire
      @WvlfDarkfire Před 10 měsíci

      @@lunchonthehood5675 lol 😆

  • @kaziticus4308
    @kaziticus4308 Před 10 měsíci +21

    It's always amazing to me how a good mechanic can take, like, 5 seconds and hit on what the issue is. True experts in the field!

    • @notfried2004
      @notfried2004 Před 10 měsíci

      Except these mechanics are idiots.

    • @chinchin3274
      @chinchin3274 Před 10 měsíci

      Who knew using your eyes could be so helpful?

    • @s70driver2005
      @s70driver2005 Před 10 měsíci +2

      ​@chinchin3274 eyes? My guy, my friends uses all of his senses and always gets it right diagnosing a car.

    • @Near2Future
      @Near2Future Před 10 měsíci

      Juat gonna see alot of videos or reverse engineer what could cause the issues. Most of the time it's something simple, I work on my own cars & bikes. Saves me money & I know it's done right. I do things by the book which would cost alot of money, done my own fork seals, bearings, wiring, oil changes, problem finding ect. It's like therapy for me, I have worked on other poeples cars / bikes but doesn't feel same. Not as satisfying, anyone can learn but you have to be willing to learn. Figuring out what's the issue is the hardest part. Taking things apart & buying new things is easy. Knowing smells, sounds, touch (vibrations ect), then your eyes for visual problems. A master will know exactly what's up just by a smell or point them in the right direction.
      Which does take alot of knowledge. There is simple smells like your clutch, breaks, fluid. It only looks easy when they point it out but took them years at least for me to figure out why those things were happening. Then people wonder why they're so expensive, it's just like a doctor... they'll give you Antibiotics to fight the infection. Ones that will kill the bad bacteria the fastest, might of only been a 10min appointment but you paid lets say 250. You pay for their knowledge, not the time spent. Just some people don't understand this. It's one of the reasons why I don't wanna be a mechanic as people always would fight me about the price so it's just a headache & they won't understand anyway.
      making sure your vehicles are serviced & replace the used parts when needed. Using the correct oil ect is how you keep your motor happy. Otherwise if you neglect it, it'll fall apart. I do all that myself as it's pretty simple, only things I wouldn't touch is the engine valve clearance ect. Rather pay the money and get it done right.

  • @BlueMasteress2012
    @BlueMasteress2012 Před 10 měsíci +1

    Angelina is my favourite of all the guest mechanics. Not only is she very knowledgeable, but because she's a teacher she's very good at explaining things in a simple and easy to understand way.

    • @nthgth
      @nthgth Před 10 měsíci +2

      She's cute, too, huh?

    • @BlueMasteress2012
      @BlueMasteress2012 Před 10 měsíci

      @@nthgth 🤦‍♀

    • @nthgth
      @nthgth Před 10 měsíci +1

      @@BlueMasteress2012 hahaha typical

  • @BIGBOICOMBO
    @BIGBOICOMBO Před 10 měsíci +3

    For people who REALLY wanna know : the 4G steering column uses a belt between the assist motor and steering rack and the belt slips , that's why it makes that noise

  • @EZ3offroad
    @EZ3offroad Před 10 měsíci +31

    Nolan’s back!! Miss ya buddy! Long time no see!

  • @GodOfBiscuits66
    @GodOfBiscuits66 Před 10 měsíci +16

    One of my favorite video series. So glad you guys are doing this and have found such great people to be a part of it.

  • @GalenIRL
    @GalenIRL Před 10 měsíci +1

    These videos are the best content donut puts out imo

  • @albertpeugh9367
    @albertpeugh9367 Před 2 měsíci

    Should do a few episodes with Sandro, Angelina and Paul. They’re all honest, straight forward and Sandro and Paul could pick on Angelina because they have so much more experience. She seems like a good sport and is good enough to flick it back too

  • @GoingOffTopical
    @GoingOffTopical Před 10 měsíci +31

    What is with the weirdly mixed song playing in the background the entire time, it is so distracting

  • @bryce36
    @bryce36 Před 10 měsíci +10

    I love how these videos are both educational and entertaining. I’d love to see more customer states videos in the future!

  • @MsNoPixel
    @MsNoPixel Před měsícem

    These are my fav videos, please bring the “customer states” videos back!!

  • @CDN296
    @CDN296 Před 10 měsíci

    Love this series , funny and informative

  • @ReefMimic
    @ReefMimic Před 10 měsíci +10

    0:46 background music is drowning their voices

  • @willjohnson5711
    @willjohnson5711 Před 10 měsíci +10

    Where’s Sandro?

  • @ut00bvor
    @ut00bvor Před měsícem

    Regarding the XMax dash; a friend drove home to LA from SF going too fast for his his car. When he turned the car off at home, everything kept going, the dash lights came on, the headlight came on, and the engine didn't turn off. Turns out the regulator on the alternator failed and was over charging the battery and apparently, anything that had a capacitor got a boost too.

  • @saucemasterx911
    @saucemasterx911 Před 10 měsíci

    I love that you guys added what the fix was and wants was wrong

  • @Gold63Beast
    @Gold63Beast Před 10 měsíci +14

    That background music is a bit too loud. Distracting.

  • @AOTSismyhero
    @AOTSismyhero Před 10 měsíci +7

    My Dad lives in NJ where you cant pump your own fuel. One day the attendant put a full tank of gas in his truck. Thankfully my Dad noticed the receipt was a way different price than he was expecting and sussed what happened right away and didnt start the truck up!

    • @Berm_Blaster
      @Berm_Blaster Před 10 měsíci

      So what happened after he noticed the receipt?

    • @Wiseman__
      @Wiseman__ Před 10 měsíci +7

      not being allowed to pump your own gas is one of the dumbest laws ever.

    • @InstantClanGaming
      @InstantClanGaming Před 10 měsíci

      @@Berm_Blasterhe realized it was gas nor diesel or vice versa

    • @jtnachos16
      @jtnachos16 Před 10 měsíci +1

      @@Berm_Blaster Presumably, routed the shop charges (assuming they didn't just dump and flush the tank right there in the gas station lot) to the gas station and refused to pay for the diesel.
      I remember having to listen to the rant from my father after my sister put the wrong fuel in my mother's 94 miata when she borrowed it. That thing did NOT like modern enthanol gas. It was fine with the E10, but the engine said no to the higher percentage stuff. Massive cuts to MPG and concerns about decay of seals/lines from the E10, the engine making upset noises with higher percentages.

  • @ChairmanMeow1
    @ChairmanMeow1 Před 2 měsíci

    The comedy of Angela and Nolan just vibe with Sandros deadpan so well

  • @Skunkworks43
    @Skunkworks43 Před 10 měsíci +2

    Love this content. Great explanations for the lay people. Angelina is a dime as well.

  • @carmillachoate
    @carmillachoate Před 10 měsíci +3

    9:17 Nolan doing his best James impression

  • @winning71able
    @winning71able Před 10 měsíci +27

    Donut struck gold when they found Angelina, Paul, and Sandro. Y'all should do some price is right stuff w em!

  • @jesusblanco7253
    @jesusblanco7253 Před 8 měsíci

    Mercedes tech here. That video clip with the cluster being a Christmas tree. That transmission leak through the trans connector is a super common issue on all benz with the 722.6 transmissions. Fills TCM and kills the CAN network 😂, I wouldn’t do it to a customers car but one I’ve bought I’ve just removed the TCM and flushed with with alcohol, let it dry and plug it back in then replace the failed trans connector Oring and let her ride 😂

  • @joshhAkaTeets
    @joshhAkaTeets Před 9 měsíci

    Angelina making the backdoor joke killed me 🤣😂. If you got smoke coming out your tail pipe see your doctor lmfao

  • @joegallimorevideography1901
    @joegallimorevideography1901 Před 10 měsíci +6

    Yeh I guess the music is wrong 😂

  • @cmiller120392
    @cmiller120392 Před 10 měsíci +5

    backround music was more in the fore front..

  • @walterbryan1798
    @walterbryan1798 Před 10 měsíci

    “When the battery starts to go low, the computer starts to get drunk, and it makes poor decisions…”
    😂😂

  • @hunyesmith03
    @hunyesmith03 Před 9 měsíci

    1:56 This is why in the UK all cars over 3 years old require a yearly MOT test, it stands for Ministry of Transport and is a yearly roadworthy test where literally everything as regards safety is checked right down to the seat belts, headlight alignment, etc. The stuff on US roads in states without a similar system scares me, there are tons of poorly maintained vehicles driving at 70+ mph on the highway that could fall apart with one small bump and even end up launching what could essentially be considered missiles in any direction at other cars…

  • @TheJohtunnBandit
    @TheJohtunnBandit Před 10 měsíci +9

    Love this, can you please make a game show out of this sort of thing? I love trying to guess the issue, but a lot of channels don't explain, just assume that you can see the issue too. Thanks to Donut (and some other channels) I was recently able to get a great deal on a nice car and avoided some serious lemons.

  • @derek-iy6ch
    @derek-iy6ch Před 10 měsíci

    Music with words at the same time people are trying to talk, legendary editing jc

  • @therealchayd
    @therealchayd Před 10 měsíci

    I had that same stuck injector issue with an ancient Volvo many years back. however I was unlucky when the fuel came out of the cylinders it must have got a stray spark, and caught the whole engine bay on fire. Good job I had an extinguisher handy...

  • @daltonvires3760
    @daltonvires3760 Před 10 měsíci +11

    Always hypes me up to see a new DONUT video drop, Keep up the great work boys!! Definitely one of the best car content creators on the platform!!!

  • @t.mendous7922
    @t.mendous7922 Před 10 měsíci +6

    The spark timing on that animation has way to much advance, leading pretty much to the pre ignition even with the right fuel 🤣

  • @rsmith5201
    @rsmith5201 Před 10 měsíci +1

    The rave dash. I had a similar problem with Mt Hyundai Sonata. Driving home dash light started dancing around, Odometer and RPM gauges started swinging back and forth. If you turned off the car, everything was OK for about 8 to 10 miles and it started again. Took it to the dealer, (covered under warranty) they fixed the problem. I was told that the back passenger side radar sensor had gone bad and was confusing the computer. Those sensor are like the size of a nickel. No telling what would / will happen if the front one, about 4" x 6" goes bad.

  • @stuffedgrubs
    @stuffedgrubs Před 10 měsíci +1

    The truck one depending on how old the truck is mentioned in the video could be a spinning s,cam inside the brake drum lining. I have had a similar thing although it wasn't that aggressive. And it was a jumping/spinning s cam.
    They are what pushes the brake pads into the linings and cause of the s shape they sometimes let go so you get the s flattening out which in turn back pressures the pedal with air..
    Maybe..

  • @user60521123
    @user60521123 Před 10 měsíci +3

    The mechanics on this channel are amazing.

  • @t.mendous7922
    @t.mendous7922 Před 10 měsíci +5

    What happened to Sandro? Glad to see Nolan again!

    • @bricolbob-
      @bricolbob- Před 10 měsíci

      He couldn't be there 'cause he was chillin' with the boyz.

  • @josefj1776
    @josefj1776 Před 10 měsíci

    My favorite I had was “Customer hears wind noise with top down at highway speeds.” also “when dropping the clutch at 7,000 RPm’s the Tires lose traction.” there is a good reason I don't work on cars anymore

  • @QuestForTheOpenRoad
    @QuestForTheOpenRoad Před 5 měsíci +1

    At 8:51, you stated this was a commercial truck who's peddle was possessed, but I can tell you for certain, that is NOT a semi or commercial truck, and it is NOT an air brake system. If you rewatch the clip you reviewed there is a parking brake pedal, no semi or air brake system uses a peddle for its parking brake, we use air valves for parking brakes. YES, I am a 20-year veteran driver with vast experience in many different brand models and types of commercial trucks.

  • @brownpower9229
    @brownpower9229 Před 10 měsíci +5

    @9:00 My dog does the same thing when I tickle their belly.

  • @DanteYewToob
    @DanteYewToob Před 10 měsíci +11

    As much as I love Nolan, we need Justin and Angelina together again! They have such great chemistry and last time they were together it was one of the funniest episodes!
    Also, let’s throw everyone into one video for the hell of it! Get everyone at the table ‘last supper’ style and let ‘em go nuts! Haha You gotta sit Sandro next to James because their yin/yang energy is always funny.

  • @Makeno1021
    @Makeno1021 Před 8 měsíci

    speaking of the neutral safety switch, for my 2014 chevy impala, if there is no power as in the battery is dead, you are neither getting that car into neutral or the key back without the dissassembly of the dash or center console, to depress either of the two safety release switches

  • @adriengriffon
    @adriengriffon Před 10 měsíci

    Lesson I taught to all my CDL students, re: putting gasoline in a diesel engine or diesel in a gasoline engine or diesel exhaust fluid anywhere it's not supposed to be. Do not start the car/truck. Put the key in your pocket, tell the attendant your car/truck won't start and you're calling for a tow. Tell your mechanic exactly what happened. It's less expensive and time consuming if all they have to clean is the fuel tank.

  • @tdkb3395
    @tdkb3395 Před 10 měsíci +3

    2:44 immediately had me cackling with that accent

  • @jesseshort8
    @jesseshort8 Před 10 měsíci +10

    Love these "customer states" type videos.

  • @andrewbatts7678
    @andrewbatts7678 Před 2 měsíci

    As an oil tech I saw a few times where the customer wanted to save money by changing their own oil only to put coolant in the engine or vice versa. It happens more than I would have expected

  • @burtmacklin6443
    @burtmacklin6443 Před 10 měsíci +1

    That "Rave" car is an interesting one. The lights really do look like they are responding to the music. Did you know you can plug lights into your audio receiver to get this same effect? This only works if the power draw is low enough and your receiver can pump out enough juice. With that said, I would look for an aftermarket audio system.

  • @alfathinofajrian258
    @alfathinofajrian258 Před 10 měsíci +4

    Day 2 of...
    Love the whole channel so far. I noticed one of your trucking video (Big Rig fails i believe) either got deleted or taken down on your channel. Can you guys bring that video back? Thank you.

  • @anotherpeasant
    @anotherpeasant Před 10 měsíci +8

    Correct me if Im wrong, but arent diesel pump nozzles bugger than gasoline ones so you cant accidently fill a gas car with diesel like the last clip? If im right, that means the wife somehow fought and forced it into that filler neck, or she like... dribbled it in lol

    • @sniperfi4532
      @sniperfi4532 Před 10 měsíci +1

      Depends if it’s high flow or not. At least where I’m from they’re the same size, however the latch that holds it to the pump requires two hands to release and it’s covered in !!!DIESEL!!!! Signs.

    • @red_bearded_brian
      @red_bearded_brian Před 10 měsíci

      I come here for this comment. I drive a diesel-fueled delivery truck for a living. In my state, every diesel nozzle I've seen has a larger diameter so it won't fit in a gasoline filler hole to make it impossible to make that mistake. Also, like the other replier, the handle is COVERED with green diesel markings making it difficult to not know you're grabbing the wrong juice.

    • @jaskajokunen3716
      @jaskajokunen3716 Před 10 měsíci

      @@red_bearded_brian In my country if diesel nozzle is also bigger/different, you can still push it into a gas system but you gotta use alot of force so you should notice it already if it doesnt fit lol.

    • @wraithcadmus
      @wraithcadmus Před 10 měsíci

      It's more of a convention than a standard, definitely plenty of ways for this to not save you.

  • @MikeClowder
    @MikeClowder Před 9 měsíci

    The two favorites from my personal experience are "customer states the running boards have stopped running" and "customer states low washer fluid light on." I love these.

  • @aericconline3684
    @aericconline3684 Před 7 měsíci

    I used to manage a gas station and we had a VERY new tank driver deliver fuel to our store. He dumped 7000 gallons of diesel in one of my 12000 gallon gasoline tanks and DIDN'T TELL ANYONE. Within the first 6 hours we had over a dozen complaints. There ended up being nearly 60 people affected. The fuel company's insurance paid for all the repairs but it affected people's trust of my station for a months.
    Supposedly the driver said he "couldn't find" our diesel tanks to fill (either he parked on top of the cover and didn't want to move or did not look for it). For those who don't know, generally, the covers to the tanks are color coded. So he knew he was dumping in the wrong tank.

  • @Galf506
    @Galf506 Před 10 měsíci +7

    0:40 guys wtf is with the music. It overpowers the speaker, completely unnecessary

  • @20irishman
    @20irishman Před 10 měsíci +5

    Love this channel. Angelina is my favorite. She seems awesome to hang out with and talk about cars with

    • @HybridBoxer
      @HybridBoxer Před 10 měsíci +1

      As a mechanic for nearly 20 years now I gotta say in the words of Van Halen “im hot for teacher” she knows her stuff and it’s badass

  • @claykennedy6790
    @claykennedy6790 Před 4 měsíci +1

    11:24 - I used to drive a '98 Ram and I had the opposite problem. I could start the truck and take the key out with absolutely no problem. I could turn it off without one too. I think it was stolen at some point before I got it.

  • @glencalhoun9544
    @glencalhoun9544 Před 10 měsíci +1

    That 1 engine was full of "Dex cool". And the oil was sitting on top of it since water is more dense than oil.

  • @ScottCooper136
    @ScottCooper136 Před 10 měsíci +5

    My son put diesel in our car when he was ten. I went inside the gas station to use the bathroom and told him to take care of filling the car up with gas. It ended up costing me a little over a $1000. As I was driving away, I could smell a sulfur smell and began asking him questions. I ended up having the car towed to our mechanic from the side of the road. I now have one more blackmail story for him if he ever pisses me off! 😁

    • @Isperada
      @Isperada Před 10 měsíci +2

      why did you leave a 10 year old to fill your car? sorry but that sounds like asking for trouble. 😅

    • @ScottCooper136
      @ScottCooper136 Před 10 měsíci

      @@Isperada I started filling my parents cars up with gas when I was 6. Just figured he couldn't screw that up. When I was a kid, we had regular, unleaded and diesel and I never put the wrong gas in.

    • @Isperada
      @Isperada Před 10 měsíci +2

      @@ScottCooper136 fair enough, its just that I too had no clue what the different was for a long time. The only reason i didnt get diesel was because I picked the lowest number. I just figured diesel was fancy gass. 😅

  • @MyVoyageUnknown
    @MyVoyageUnknown Před 10 měsíci +3

    Love this!!!

  • @gehgegeg2746
    @gehgegeg2746 Před 10 měsíci +1

    7:45 I love the chowder style animation

  • @ADapperSapper
    @ADapperSapper Před 10 měsíci +1

    "We fart so we don't shart" so poetic I want a tattoo of that😢.

  • @OG6421
    @OG6421 Před 10 měsíci +6

    Amazing right as i get on lunch 🔥

  • @air-headedaviator1805
    @air-headedaviator1805 Před 10 měsíci +3

    9:23 normal activities from a Dodge Demon I don’t see the issue 😜