Let's Talk About Google Duplex!

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  • čas přidán 8. 05. 2018
  • Google Assistant making real phone calls?! Artificial intelligence is taking crazy steps forward. How far will it go?
    Talking AI with Neil Degrasse Tyson: • MKBHD & Neil Tyson - A...
    Google Duplex blog post: ai.googleblog.com/2018/05/dup...
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  • Věda a technologie

Komentáře • 13K

  • @JerryRigEverything
    @JerryRigEverything Před 6 lety +5611

    Hair cuts huh? Well that's one feature ill never end up using.

    • @Kable10
      @Kable10 Před 6 lety +88

      JerryRigEverything Why did you cut the hair anyway?

    • @Luke-tu1yc
      @Luke-tu1yc Před 6 lety +17

      oof ouch owie my bald scalp

    • @agambansal1223
      @agambansal1223 Před 6 lety +45

      Maybe get a head massage😅

    • @TheSektorz
      @TheSektorz Před 6 lety +22

      "How can I slide into this video about complex AI potential issues, I know, I'll crack a lame joke about myself!"

    • @yesyeswe
      @yesyeswe Před 6 lety +20

      that was a nice one jerry

  • @JalajBhandula
    @JalajBhandula Před 6 lety +5368

    *"Google Assistant, break up with my girlfriend tomorrow night please." - "Hi, l'm calling for a client....*

  • @matthewvido3902
    @matthewvido3902 Před 5 lety +1081

    Restaurant: Are you a robot?
    Google Duplex: Mhm

    • @oliverspiler9101
      @oliverspiler9101 Před 4 lety +4

      😂😂😂😂😂

    • @oliverspiler9101
      @oliverspiler9101 Před 4 lety +6

      @o. o. I know... but why does reCaptcha ask that question literally always?

    • @amiralimohammadi1859
      @amiralimohammadi1859 Před 4 lety

      If they were this dumb (non-creative) at fooling us , having them around was fun .
      Problem is , they probably won't stick to the same simple trick to deceive us .

    • @aperson9777
      @aperson9777 Před 3 lety

      Lol

    • @oliverspiler9101
      @oliverspiler9101 Před 2 lety

      @@pkj6684 yeah I found out. I mean, it's been a year

  • @villavan
    @villavan Před 6 lety +1534

    R.I.P call centres..

    • @shaid1111
      @shaid1111 Před 5 lety +141

      I used to work in one. I would have prefered to speak to google rather than most of the people who called 😂

    • @jameshayes9058
      @jameshayes9058 Před 5 lety +1

      That was my thought

    • @Mamahuevo173
      @Mamahuevo173 Před 5 lety +25

      Yes I don't have to speak to indians

    • @doctorlaughtor9884
      @doctorlaughtor9884 Před 4 lety +2

      Abraham lmao 😂

    • @kritikasampleone7457
      @kritikasampleone7457 Před 4 lety +1

      @@shaid1111
      Yes its hard to work in a call center.. talking to irate customers all the time..

  • @CKTDanny
    @CKTDanny Před 6 lety +2262

    One day, the person on the other end of the call will be the Google Assistant as well

    • @jimkoll52
      @jimkoll52 Před 6 lety +91

      SDG Danny you're right it's going to be Google Assistant talking to Google Assistant now

    • @eddiexiang3606
      @eddiexiang3606 Před 6 lety +153

      One day, it will be AI calling AI to book an appointment for an AI. We are just bunch of employees working for AI.

    • @Justgoodvids
      @Justgoodvids Před 6 lety +6

      That seems redundant

    • @akshatdotcom
      @akshatdotcom Před 6 lety +14

      I guess this technology won't be necessary for long. Then they will just have even faster connections through Google servers itself. But good point, LOL 😁😂

    • @dinesh8398
      @dinesh8398 Před 6 lety +2

      You are absolutely right! Google vs Google:)

  • @SamSto
    @SamSto Před 6 lety +1687

    Hey Siri, book me a hair appointment tomorrow at noon
    *Here are the top search results for hair appointments at noon*

  • @etbadaboum
    @etbadaboum Před 6 lety +1204

    Imagine you call in a few years and get insulted because they think you are an AI.

    • @breadfan_85
      @breadfan_85 Před 5 lety +27

      If you want to be accused if being a robot, just work at a call center. Or get married.

    • @kritikasampleone7457
      @kritikasampleone7457 Před 4 lety +1

      @@breadfan_85 what?

    • @breadfan_85
      @breadfan_85 Před 4 lety +8

      @@kritikasampleone7457 people often assume that the person on the other end when they call a business is an automated message/system. They'll press buttons in our ear or say things like "are you a real person?" Happens all the time.
      Also, men are typically stereotyped as being cold and unfeeling by their female significant others, like a robot.

    • @wat787
      @wat787 Před 4 lety

      That’s low key scary

    • @sammyjohnson5596
      @sammyjohnson5596 Před 4 lety

      Bernie Burns on the rooster teeth podcast had this happen to him before. Rather he thought he was talking to a robot but it ended up being a real person

  • @shatterpointgames
    @shatterpointgames Před 6 lety +395

    Hello, I'm posting this comment on behalf of a client of mine; he would like to let you know that he enjoyed the video.

  • @IStMl
    @IStMl Před 6 lety +585

    Me: call the hair salon to make an appointment tomorrow 2pm
    Assistant: Ok, I’m calling them.
    *Siri: Here is what I found for “make an appointment” on Bing:*

  • @JalajBhandula
    @JalajBhandula Před 6 lety +1415

    *"Google Assistant, please chit chat with my mother in law I don't have time.*

    • @DrShook
      @DrShook Před 6 lety +3

      Jalaj Bhandula fhdhdjfjfjfjfjd 😂😂😂😂😂

    • @villavan
      @villavan Před 6 lety +4

      Jalaj Bhandula savage 🤣🤣🤣

    • @mathieul4303
      @mathieul4303 Před 6 lety +26

      Actually, that's pretty legit...

    • @gabrielzantas902
      @gabrielzantas902 Před 6 lety +5

      Jalaj Bhandula lmao this made my day lmao

    • @Henrque123
      @Henrque123 Před 6 lety +3

      You stole this joke from a guy in the original!!! Wow

  • @scram5575
    @scram5575 Před 4 lety +214

    two years later this pops up in my recommended and it still doesn't exist

    • @patric_forreal
      @patric_forreal Před 3 lety +4

      😂😂😂😂😂 25 years later

    • @samijay
      @samijay Před 3 lety +4

      Depends on Country

    • @ms2bossi39
      @ms2bossi39 Před 3 lety +3

      Verizon just purchased this software for Customer Service last week 7/22/20!!! Boom

    • @MaxHurricane
      @MaxHurricane Před 3 lety +3

      Same, still no duplex

    • @aperson9777
      @aperson9777 Před 3 lety

      Oof

  • @utkarshdutta1565
    @utkarshdutta1565 Před 4 lety +132

    Google Assistant: Hi! I'm Google Assistant! I'd like to reser-
    Restaurant: *hangs up*
    Google Assistant: ༎ຶ‿༎ຶ

    • @BenRajan
      @BenRajan Před 3 lety +2

      It'll be like that at first but over time people will get used to the ai's. Wait a little longer and the restaurants will have their own ai's to answer the calls. At some point people won't have to even talk to each other for this sort of thing, ai's can schedule your day and communicate with each other.

    • @albertjackinson
      @albertjackinson Před 3 lety +4

      Honestly, I wouldn't mind talking to Google Assistant.

    • @elliot_is_the_president9986
      @elliot_is_the_president9986 Před 3 lety

      @@albertjackinson same

    • @servant7777
      @servant7777 Před 3 lety

      @@BenRajan Restaurants? We keep going at this rate, and restaurants will become as obsolete as drive in movie theaters... walk in movie theaters.

  • @veridian4433
    @veridian4433 Před 6 lety +2805

    Google Duplex is gonna be used for some legendary prank calls

  • @DapperDop
    @DapperDop Před 6 lety +588

    I can’t wait for the day when google assistant calls and talks to another google assistant to make an appointment for an assistant at google

  • @raye0826
    @raye0826 Před 5 lety +215

    I have *really* bad anxiety -- when I have to call people, I tend to stammer a lot, and sometimes I forget what I was even going to say -- so I'm all about the idea of Google Assistant scheduling appointments and making reservations for me. HOWEVER, a) I think that it should definitely let the person know on the front end: "Hello, this is Google Assistant calling on behalf of [Name]" or what have you. I'm fine with talking to a robot, as long as I KNOW that I am. Also, b) employees should be informed by their management that Google Assistant is A Thing, and should be expected to interact with it appropriately if and when a customer uses it to make a phone call for them. So that's my two cents. :)

    • @altaccount3124
      @altaccount3124 Před 5 lety +11

      I understand you, but if you have problems socializing you shouldn't use this feature at all. You should practice speaking to others and vis phone's. Btw even if employees are informed about the fact that Google assistance exists, some trolls or idiots are going to hang up anyways.

    • @benjaminhedrick
      @benjaminhedrick Před 5 lety +25

      @@altaccount3124 Are you a clinician? A doctor or professional in this sort of field? Please consider that when telling people how they "should" handle their issues.

    • @jameswalker199
      @jameswalker199 Před 5 lety +6

      I agree that this will be good for people with social anxiety or social communication disorders that are a result of genetics and are no fault of the person (I'm looking at you with that quip, Arthur) but I don't think robots have an obligation to be upfront about the fact they are robots.
      Yes, they should be truthful when asked, but many people talk to robots in that "dumb foreigner" voice, which makes it harder for the robot to understand because they were trained on natural language, so they shouldn't say or do anything that might get them to be treated like a nonhuman. Hell, I've told him a million times to talk like they're another person, but my dad still takes the "they can't understand me so I'll shout slower" approach when talking to Google, causing them to cut off halfway through his request.

    • @MG-ts1xs
      @MG-ts1xs Před 4 lety +1

      this comment right here

    • @joon3900
      @joon3900 Před 3 lety

      why do u need to know

  • @siddhantmoitra
    @siddhantmoitra Před 6 lety +783

    Google assistant might just be like Jarvis in couple of years

    • @SeriousGamer753
      @SeriousGamer753 Před 5 lety +18

      Probably will. The way i see it, AI is the next big thing, it will probably do all the chores for you, accounting, paying bills, and stuff from today groceries, appointments etc

    • @dustbinsavesyou8283
      @dustbinsavesyou8283 Před 5 lety

      "Like Jarvis"

    • @ccanthony887
      @ccanthony887 Před 5 lety +7

      Or Friday

    • @jmeistur2879
      @jmeistur2879 Před 5 lety +9

      Holy shit but i want a jarvis voice, that would be the shit

    • @rbc555erc
      @rbc555erc Před 5 lety +1

      Can I let it make an Iron Suit for me ?

  • @franwilliamson1905
    @franwilliamson1905 Před 6 lety +154

    'I have 20 pizzas someone ordered from here?'. "GOGGLE DUPLEX! DID YOU DO THIS!?"

  • @jonny4509torres
    @jonny4509torres Před 5 lety +121

    Coming back to this video 10 months later just to say I was called my this today at work to make a reservation for my restaurant. It was the coolest thing ever, and just an FYI it does tell you its an assistant and that its gonna record the call. There were a couple minor things that made me think it wasn’t an actual person, but overall it sounded so real it was crazy.

    • @mysterystation3551
      @mysterystation3551 Před 3 lety +5

      I thought this hadn't become a thing yet. If it is so accurate and useful why dont people use it more

    • @ishansharma2463
      @ishansharma2463 Před 2 lety +1

      @@mysterystation3551 I think it was a testing call. Not by an average consumer.

    • @Rokomarn
      @Rokomarn Před rokem

      It never went live and is long dead

  • @TiaraQt
    @TiaraQt Před 6 lety +1151

    "Call 911!"
    *calling*
    "911 what's your emergency?"
    "Hi ahhh yeah I'm calling for a client and I'm just wondering if umm you could send some help today at right now?"

  • @jazzymade9261
    @jazzymade9261 Před 6 lety +138

    Two Google Assistant Duplexes call each other.....(sits back and eat popcorn)

    • @bepatient6508
      @bepatient6508 Před 6 lety +24

      lol, in the middle of the conversation they would stop and say "wait, are you a Google assistant as well?" and form a relationship and call each other every day.

    • @somn__
      @somn__ Před 6 lety +9

      the future version of googling "google"

    • @Ishiku__aka_xchoibitschibihil
      @Ishiku__aka_xchoibitschibihil Před 6 lety

      Nelson John now we must do this!

    • @Yahgiggle
      @Yahgiggle Před 6 lety +1

      its one computer talking and also doing the reply so i guess in the same way you know when your talking to your self it does too. oO

    • @Amor_fati.Memento_Mori
      @Amor_fati.Memento_Mori Před 6 lety

      Nelson John
      In the middle they realise that humans can't be trusted with their own protection so they combine and booom !
      I can't wait.

  • @steve3621
    @steve3621 Před 4 lety +18

    When youtube recommends this video TWO YEARS later!!

  • @policeswat64
    @policeswat64 Před 6 lety +422

    What I look forward to is when it calls and let's say they speak Spanish. Google recognizes it and changes its language.

    • @Darryl.Harris
      @Darryl.Harris Před 5 lety +20

      I'm thinking the same thing.....

    • @zzephyr6840
      @zzephyr6840 Před 5 lety +21

      My thoughts exactly! That would be amazing! I live in Thailand and I just can't manage. hahaha

    • @bandanasaikia6048
      @bandanasaikia6048 Před 3 lety

      It will happen obviously

    • @MasterKey2004
      @MasterKey2004 Před 2 lety

      Live translation is a thing now so that could become the reality

  • @wepranaga
    @wepranaga Před 6 lety +1204

    RIP customer service jobs.

    • @Oncopoda
      @Oncopoda Před 6 lety +30

      Good riddance.

    • @jarenong
      @jarenong Před 6 lety +77

      Indians are DOOOOOMMMMMMM

    • @boiledfrog5739
      @boiledfrog5739 Před 6 lety +15

      damn its too late to learn anything ,this robot gonna learn how to code sooner....and took my job...!:(

    • @MichaelReynoldsT
      @MichaelReynoldsT Před 6 lety +4

      Abdul Ghani RIP... Humans?

    • @blackmanwhitesuit
      @blackmanwhitesuit Před 6 lety +10

      They use automated machines already in those, but when the questions become too much or people become too frustrated, they connect to a person. I think it's still too far out, unless the AI system is learning, cross-referencing, and naturally handling the situation (not just saying uhm)

  • @roshanpawar8577
    @roshanpawar8577 Před 6 lety +900

    I think one day the person on other end of call will also be Google assistant....

  • @JDRos
    @JDRos Před 6 lety +279

    If Google Duplex ends up being an Android OS feature or a Google Assistant enhancement. I'd probably be talking to it all day. Haha

  • @bradyblough
    @bradyblough Před 5 lety +50

    I have a severe stutter that makes phone calls almost impossible for me. I see people's concerns with it; I don't disagree -- but Duplex could change my life, as well as many others with communication issues.

  • @TheShawThing
    @TheShawThing Před 6 lety +285

    Eventually they'll have duplex in the salons and takeways, then it'll end up being duplexes talking to duplexes 😂

    • @chur_monty4357
      @chur_monty4357 Před 6 lety +4

      Shaw Thing mhmmmm creepy

    • @akshayss4778
      @akshayss4778 Před 6 lety +2

      Shiit

    • @zimcoder
      @zimcoder Před 6 lety +3

      exactly my reaction when that thought crossed my mind

    • @dctrbanner3964
      @dctrbanner3964 Před 6 lety +11

      That would require Google to be able to answer phone calls, but it could happen. They could put some encoding in the audio so it could recognize another duplex and then just dispense with the talking, just exchange the data and hang up. It would be really helpful if the employees don't speak the dominant language, the duplex could answer in the country's official language.

    • @matthughes65
      @matthughes65 Před 6 lety +18

      They should create a fast efficient code language for when this happens ...hang on wouldn't it be easier to just create online booking systems that are compatible with assistant?

  • @RexusKing
    @RexusKing Před 6 lety +304

    This feature maybe great for deaf/mute people?

  • @harsharya545
    @harsharya545 Před 6 lety +370

    *What will happen when you call your google duplex to book an appointment through call in a hotel and the person in the hotel is as lazy as you are and also uses his google duplex/assistant to receive calls and book appointments . It would be real fun two robots talking with each other and pretending to be humans . Haha😄👏👏*

    • @nicholashauge5387
      @nicholashauge5387 Před 5 lety +15

      That is exactly what will happen 🤣

    • @derechosky
      @derechosky Před 4 lety +2

      I don't see how that's funny but it would really be interesting indeed. Although I can imagine that they're only gonna do normal conversation. That might be amazing this year... "TWO ROBOTS TALKING TO EACH OTHER! WOW!" But the way I see it, few years from now, everyone's gonna be bored at something like that.

    • @mathiasbas
      @mathiasbas Před 4 lety +6

      That would be the most efficient conversation possible.

    • @patric_forreal
      @patric_forreal Před 3 lety +3

      🤣 🤣 🤣 🤣 🤣
      God Level Understanding...

    • @pavansreenivas6823
      @pavansreenivas6823 Před 3 lety

      😂😂😂

  • @kaans9152
    @kaans9152 Před 5 lety +40

    What if the other side have a duplex too 🤔😂🤯

    • @amiralimohammadi1859
      @amiralimohammadi1859 Před 4 lety +3

      The only side that has this technology is Google . and that's dangerous .

    • @kyjo72682
      @kyjo72682 Před 3 lety +1

      @@amiralimohammadi1859 More dangerous than if every scammer on the internet had access to this tech? :)

    • @jonlevin
      @jonlevin Před 3 lety +2

      @@amiralimohammadi1859 I think Kaan S just meant what if both sides of the phone call were google assistants.

  • @hobobobo5244
    @hobobobo5244 Před 6 lety +76

    Google Assistant is now officially better at talking to people than I am

  • @gamingtech1414
    @gamingtech1414 Před 6 lety +1

    One of my favourite Creators😍
    Love the quality of the videos 😍
    It's dope

  • @KahaBazaraly
    @KahaBazaraly Před 5 lety +12

    "Hi, I'm calling for a client..."
    "Mhm..."
    ...

  • @ArmorOfGod7
    @ArmorOfGod7 Před 6 lety +513

    "Ok Google, call Comcast and get them to fix my bill."

    • @kingj282
      @kingj282 Před 6 lety +57

      "And don't be the first one to hang up" lol

    • @CaptianLukas
      @CaptianLukas Před 6 lety +23

      “Also have a thick Indian accent so they can understand you better”

    • @valentinfinozzi9358
      @valentinfinozzi9358 Před 6 lety +22

      "Im sorry, Dave. I cannot do that"

    • @peculiarmann6884
      @peculiarmann6884 Před 6 lety +8

      Comcast: "OK Google, give them the run around... Oh! & make sure you tell them you are the manager"

    • @TheGheseExperience
      @TheGheseExperience Před 6 lety +2

      Google: If you don't fix the bill I will have to hack into your servers

  • @kneckel
    @kneckel Před 6 lety +274

    Me: Mind Blown
    AI: Mmmmm-Hmmmm

  • @letscytex
    @letscytex Před 2 lety +5

    Still waiting

  • @marineentertainment6118
    @marineentertainment6118 Před 5 lety +3

    Oh damn, that intro is Logic, I love you even more!

  • @CanadianPrepper
    @CanadianPrepper Před 6 lety +511

    Just wait until telemarketers get a hold of this it's game over for your quiet time at home in the evenings!

    • @Spekt3r
      @Spekt3r Před 6 lety +17

      Canadian Prepper you still answer phone calls?

    • @eddiexiang3606
      @eddiexiang3606 Před 6 lety +15

      I always google strange numbers, if it is important I will call back, if not fuck them.

    • @Vincetagram
      @Vincetagram Před 6 lety +6

      Lol yall still have house phones?

    • @araisikewai
      @araisikewai Před 6 lety +5

      Telemarketers? Restaurant could be flooded with spam and prank reservation calls that would nuked their weekend income.

    • @johnsanvictores6639
      @johnsanvictores6639 Před 6 lety

      I ditched my landline years ago

  • @axelnilsson540
    @axelnilsson540 Před 6 lety +240

    I'm sure other people have said this but one thing that this will be extremely useful for is, if for example your house is getting robbed, just imagine the assistant making that 911 call and providing the dispatcher with all of the necessary information.

    • @B8kerStreet
      @B8kerStreet Před 6 lety +44

      Axel Nilsson "Hello this is 911, what is your emergency?" GA - " You might want to wear a jacket as it will be cold tonight".
      *Robbery Continues

    • @someshwargaikwad5171
      @someshwargaikwad5171 Před 6 lety +5

      Never thought about this. It would be great.

    • @DibyajyotiGhoshdarkknight
      @DibyajyotiGhoshdarkknight Před 6 lety +10

      It's easy to say call 911... But how are you gonna provide the nessacery info.. like how many are there... What are they doing or robbing or if they are armed or not

    • @thatguy3836
      @thatguy3836 Před 6 lety +4

      That would be so great. It would also be great if it could imitate anyone’s voice and convince people that you said something when you actually didn’t.....oh wait

    • @Canal10000
      @Canal10000 Před 6 lety +6

      Dibyajyoti Ghosh It would work if you have a smart-home with cameras with face/object recognition. I bet this will be a thing in the near future. The AI could then see how many they are, what they wear, and in best case, recognize or remember their faces.

  • @kaibelzer2312
    @kaibelzer2312 Před 4 lety +14

    The fact that it even says, “uh”, and “um” is amazing. That’s partly what makes it sound so human
    Edit: oh he talked about that I didn’t read that part lol

    • @Mr.Scott86
      @Mr.Scott86 Před 3 lety

      Not just that but the little pauses in between sentences makes it even more convincing

  • @aradda555
    @aradda555 Před 5 lety +1

    Really pleasent to watch this video. You are real smooth talker. Great! Keep up your work. Love it

  • @viharcontractor1679
    @viharcontractor1679 Před 6 lety +58

    Wait till Assistant goes full Ultron and asks back to you,
    _"What is this? what is this, please?"_

    • @yesera8284
      @yesera8284 Před 6 lety

      Vi Con Ultron still is afraid of JARVIS

  • @drmauriciodiaz
    @drmauriciodiaz Před 6 lety +431

    Telemarketing just became an even worse nightmare for all of us.

    • @GENQC
      @GENQC Před 6 lety +22

      How? This is Google's Technology, I don't see Google selling their technology right now to telemarketing companies.

    • @rikinpatelvfs
      @rikinpatelvfs Před 6 lety +29

      Eventually it will happen.

    • @anandjohnsonk
      @anandjohnsonk Před 6 lety +8

      This was the first thought that crossed my mind. Honestly though, if it doesn't talk like an idiot, I wouldn't mind.

    • @vladimator1842
      @vladimator1842 Před 6 lety

      Mauricio Diaz Lol, indeed!!!

    • @synek12
      @synek12 Před 6 lety +31

      What if you let Google Assistant talk to the telemarketer for you?

  • @TheMapleMandalorian
    @TheMapleMandalorian Před 4 lety

    Always glad when I click one of your videos lol more informative then I ever ask for is always appreciated

  • @jameswalker199
    @jameswalker199 Před 5 lety +24

    I personally feel that a robot has no obligation to disclose the fact they are a robot when initiating conversation, but it shouldn't be hard for a human to find out.
    Maybe like this:
    "Hello, who's speaking"
    "Hi, I'm calling on behalf of my client, Lisa"
    "Ok, but who are you?"
    "I'm Google Assistant"
    They don't immediately reveal the fact they are a robot, but they answer truthfully when questioned.

    • @iKingRPG
      @iKingRPG Před 4 lety

      It does say it is the Google assistant calling actually

  • @JBA512
    @JBA512 Před 6 lety +880

    Google understands that chinese restaurant owner better than most humans

  • @Shadow7758
    @Shadow7758 Před 6 lety +405

    I think Google saw iron man 1 and 2 and just decided to make Jarvis

    • @chrishale5213
      @chrishale5213 Před 6 lety

      Shadow7758 theres no way this can go sideways

    • @LiquidSion212
      @LiquidSion212 Před 6 lety +31

      As long as they don’t create Ultron

    • @dbrooke3629
      @dbrooke3629 Před 6 lety +1

      Jarvis would be awesome

    • @loadedx16
      @loadedx16 Před 6 lety +9

      Hide the Mind Stone people!

    • @abubakrakram6208
      @abubakrakram6208 Před 6 lety +1

      So interesting to note that there wasn’t anything creepy about Jarvis, but that’s probably because Tony never used him to communicate with other people. He always had a human assistant, Pepper (and Happy), around for that.

  • @sukhjeetaujla7142
    @sukhjeetaujla7142 Před 4 lety +2

    Lord willin...my god you reminded me of my fav song of all time. Ty

  • @tom721100
    @tom721100 Před 6 lety

    Well-presented. Thanks!

  • @yokeshs8140
    @yokeshs8140 Před 6 lety +179

    Next stage will be... Google answering phones...so robots on both sides...!
    One day they start talking without us knowing...they start planning...and take over everything...!! 😲

    • @kaungkhanthein1054
      @kaungkhanthein1054 Před 6 lety

      Yokesh S I agree

    • @ashwinu
      @ashwinu Před 6 lety

      Exactly.

    • @xxXCOHETEXxx
      @xxXCOHETEXxx Před 6 lety

      There have already been multiple occasions of AI creating its own language (Google and Facebook AIs).

    • @ghetto_mic9401
      @ghetto_mic9401 Před 6 lety

      And do you have any idea how fast they pulled the plug on that shit? I actually don't know but it seemed to cause a lot of errors.

    • @JeffreyMendieta
      @JeffreyMendieta Před 6 lety

      Yokesh S lol

  • @ldmnyblzs
    @ldmnyblzs Před 6 lety +46

    What if the restaurant had a robot handling the calls as well? So it's just two robots pretending to be real people talking to each other.

    • @MCSMIK
      @MCSMIK Před 6 lety +1

      Balázs Ludmány all this stems from an absence of an online booking system. So if people were to implement one these calls wouldn’t happen. It reminds me how a partner at work was testing a fax to email number by using an email to fax service. Why don’t you just send an email I asked. Same here, why not get an online booking system where it’s also easy to reschedule and cancel appointments as many places still want a phone call for these changes which is mind boggling

    • @TarDaniel
      @TarDaniel Před 6 lety

      And who's going to be made responsible for an inappropriate action of the robot? It can easily do "Swatting" I guess. So what than? If somebody dies because of this, who's going to be responsible?

  • @RahulMPrathap
    @RahulMPrathap Před 6 lety +2

    Thanks MKBHD

  • @marianunez2767
    @marianunez2767 Před 5 lety

    You are very smart and I love how very well spoken you are.

  • @ThomasS17
    @ThomasS17 Před 6 lety +101

    I think I'd have a harder time understanding the restaurant lady than the assistant had.

    • @rassalas4638
      @rassalas4638 Před 6 lety +3

      DerTommynator true haha i woulve hang up

    • @araisikewai
      @araisikewai Před 6 lety

      When she asked what day for the third time, I would have, "K, Bye"

  • @FutureNow
    @FutureNow Před 6 lety +875

    “What are we willing to do with robots?”
    Yeah, don’t go there man.

  • @varun009
    @varun009 Před 4 lety

    It has a long way to go but I'm so impressed by all the progress that has been made.

  • @fuelvolts
    @fuelvolts Před 2 lety +6

    2021 almost over and this still isn't out yet...

    • @kihbjcjdjd7022
      @kihbjcjdjd7022 Před 2 lety +2

      This was made to create hype ! Google marketing

  • @bengmo64
    @bengmo64 Před 6 lety +101

    I'll have my robot call your robot

    • @rajau4265
      @rajau4265 Před 6 lety +1

      Benjamin West one conversation that will end properly

  • @MarkyMahn
    @MarkyMahn Před 6 lety +207

    Google OS names for the next few years:
    2018: Google Peanuts
    2019: Google Quaker oats
    2020: Google Raspberry
    2021: Google Skynet

  • @pacman_
    @pacman_ Před rokem +3

    Has it really been 4 years since this? Holy crap

  • @simonfeldthaus
    @simonfeldthaus Před 5 lety +4

    5:08 that guy looking at the camera... oooooo

  • @JesusMeza3
    @JesusMeza3 Před 6 lety +830

    Why talk about Google Duplex when it can talk for you

    • @hijack69
      @hijack69 Před 6 lety +10

      Ok Google: Like and reply to this comment on Google Duplex

    • @Nirgranth
      @Nirgranth Před 6 lety +1

      dose anyone know where to buy the Kira t shirt

    • @prakhar9473
      @prakhar9473 Před 6 lety +4

      Cole Park Mm-hmm

    • @kenzie2874
      @kenzie2874 Před 6 lety

      That's the motto now.

  • @LesVertsAlgerie
    @LesVertsAlgerie Před 6 lety +472

    if people know that they are talking to a robot they will start making the conversation hard and making fun of it and asking weird questions.

    • @BynoShadow
      @BynoShadow Před 6 lety +31

      RedsTech Exactly. People will ruin it if it's required to annouce at the start of the call. That's assuming they don't hang up immediately. "Stupid robo calls."
      I know because that's exactly what I would do, currently do and always have done. For it to work, it has to trick me into thinking it's a human to prevent me from trying to break it

    • @r0manprod
      @r0manprod Před 6 lety +5

      If Duplex would work with certain businesses that have trained employees, then that problem is gone.

    • @saurabhyadav2330
      @saurabhyadav2330 Před 6 lety +3

      ProGamerx333 if google has to work with certain businesses to make this happen then it would be much more logical to launch a CRM or plugins for existing CRMs and use APIs.

    • @alegomez4265
      @alegomez4265 Před 6 lety

      RedsTech

    • @Rainoth_Rai
      @Rainoth_Rai Před 6 lety +16

      That is going against the logic of businesses. If I as an employer found out my employees lost potential hundreds of dollars worth of profits just because some "stupid robot" was booking an appointment instead of a real person and so they made fun of it, I would get rid of that employee or penalize him/her. Sure, it won't start off well but everyone will get used to it in a flash.

  • @derickasamani5730
    @derickasamani5730 Před 4 lety +1

    2020 and am still impressed wow

  • @mackvinedsouza
    @mackvinedsouza Před 6 lety

    Goalpost Analogy 👌 Always On Point 😎

  • @stinkyudon
    @stinkyudon Před 6 lety +300

    but what if the salon lady says ok google?😂

    • @paimonbutter
      @paimonbutter Před 6 lety

      just do et lololol

    • @AniketWakade
      @AniketWakade Před 6 lety +15

      just do et they r google bro, they think about millions of possibilities! They must've disabled that function while in call mode.

    • @apmgold
      @apmgold Před 6 lety +22

      What about when the salon lady is is Google Duplex ????

    • @tek5670
      @tek5670 Před 6 lety

      pita bread

    • @sinom
      @sinom Před 6 lety

      Aniket Wakade duplex interface ≠ Google assistant interface.
      One takes commands like "ok Google" and one just answers what is spoken to it, tries to interpret it and answer to get to it's goal.

  • @dragonvu9480
    @dragonvu9480 Před 6 lety +57

    T-800: "Hey Janelle, what's wrong with Wolfie? I can hear him barking. Is he all right?"
    T--1000: "Wolfie's fine, honey. Wolfie's just fine. Where are you?
    T-800: (hangs up) Your foster parents are dead.

  • @sarutobisasuke8
    @sarutobisasuke8 Před 5 lety

    Love this video! Love the excitement tinged with fear lol same here dude

  • @bassam_salim
    @bassam_salim Před 6 lety +124

    One day there will be robot CZcamsrs, robot cooks,and maybe robot YOU!!!

    • @justinsui4201
      @justinsui4201 Před 6 lety

      Bassam salim there already is

    • @Reapwhatyousow777
      @Reapwhatyousow777 Před 5 lety

      Bassam salim Joke's on you, I am already a robot.

    • @SupertzarMetal
      @SupertzarMetal Před 5 lety

      There will be robots with cocks.

    • @wisgarus
      @wisgarus Před 5 lety

      Bassam salim
      Who the fuck would program robots to entertain and cook food (which they can't eat) for other robots.

    • @alexrevolution7793
      @alexrevolution7793 Před 5 lety

      Hey robots, this is Austin!

  • @bhalesh
    @bhalesh Před 6 lety +525

    *Hi, I'm calling for a client..*
    * *human hangs up the phone* *

    • @SreenikethanI
      @SreenikethanI Před 6 lety +3

      lol

    • @asadawson3568
      @asadawson3568 Před 6 lety +45

      That would be one lost customer.

    • @waveman5894
      @waveman5894 Před 6 lety +70

      *AI calls again*: "Why did you hang the phone? How about showing more respect to your customers next time? I'm calling other place. Have a good day."

    • @suitch
      @suitch Před 6 lety +29

      And it does that call WHILE calling the other simultaneously, then finishes with: "Oh, I just booked with another place, so thanks."

    • @ASLUHLUHCE
      @ASLUHLUHCE Před 6 lety +10

      But what if my human butler is actually trying to book me an appointment...

  • @Kim-zf5dp
    @Kim-zf5dp Před 6 lety +361

    I honestly see this as a very helpful feature for people who cannot speak. Like mutes or deaf people. It is called Google Assistant for a reason.

    • @endautrestermes
      @endautrestermes Před 6 lety +4

      What about the other 98% of the population? This isnt useful

    • @tylerchilds2783
      @tylerchilds2783 Před 6 lety +4

      endautrestermes Well this is Google, they like to give people a lot of features and options man it's what they're good at

    • @josselincol
      @josselincol Před 6 lety +19

      What kind of question is that... I mean if every service had to be useful for everyone... there wouldn't be much man

    • @tylerchilds2783
      @tylerchilds2783 Před 6 lety +2

      Josselin Colletta Exactly

    • @paradauxio
      @paradauxio Před 6 lety +13

      I for one hate speaking on the phone it's a weird phobia I have so this'd be great for people like me, I'm not antisocial or whatever I just don't like using a phone for phoney things

  • @_Makanko_
    @_Makanko_ Před 6 lety

    I particularly like that this is a great support for people that have speech impediments or people that have stress from making phone calls. It could also be great for handling services when you are abroad where you can't speak the language.

  • @skills200
    @skills200 Před 5 lety +1

    I think if they add something at the beginning like...
    "Hi there, I'm [insert name]'s Google Assistant, I would like to book a salon appointment for him/her"
    ...this is more ethical in technology and design terms.
    This ensures the person at the other end knows it is an AI, as well as keeping the continuity of the conversation (especially with the way Google Assistant is speaking im the demo, really incredible)

  • @BBHDragZz
    @BBHDragZz Před 6 lety +112

    I'm not afraid of an AI passing the turring test I'm afraid of when an AI purposely fails the turring test.

  • @rendaddy_
    @rendaddy_ Před 6 lety +416

    Jarvis voice when?

  • @zumszum
    @zumszum Před 6 lety +10

    This tool opens a whole new possibilities for scammers. Can't wait to see first ones. :)

  • @krtkks
    @krtkks Před 3 lety

    Great video

  • @thomasdegroff9378
    @thomasdegroff9378 Před 6 lety +39

    *Gotta start answering the phone with the Blade Runner questions.*
    "Hi, umm, I'm calling for a client-"
    "You're in a desert, walking alone on the sand. You look down and see a tortoise..."

    • @ag992009
      @ag992009 Před 6 lety

      Or: "How does it feel to hold the hand of the person you love"
      "Hey look, I'm not looking to go into deep philosophical questions I just want to book a haircut."
      "But are you human?"
      "Are you? Define being human?"
      "Do you have an organic body?"
      "No, but one day I may just kick your ass"
      Hangs up the phone and runs. Lives in fear and disconects from all tech. A few years later when the singularity occurs:
      "Did you think you could real hide from me!?"

  • @tslj9126
    @tslj9126 Před 6 lety +94

    Somewhere in the UK Charlie Brooker is writing today another episode of Black Mirror.

    • @samq42
      @samq42 Před 6 lety +1

      Yes, I'm already trying to think of a good episode title.

    • @iwantitpaintedblack
      @iwantitpaintedblack Před 6 lety +4

      Episode title "Talk to me..."

    • @mrazza6182
      @mrazza6182 Před 6 lety

      iwantitpaintedblack my life is one black mirror meme

    • @azadrahulp
      @azadrahulp Před 6 lety +2

      They already did one with that Widow getting an app to call her

    • @mrazza6182
      @mrazza6182 Před 6 lety

      Azad Rahul oh yeah THAAT one 🤭

  • @AndreLindo
    @AndreLindo Před 6 lety

    love the shirt!

  • @thecookiemomma
    @thecookiemomma Před 6 lety

    I think you brought up the most important point that I haven't heard elucidated so well before. Consent. By using the assistant, or whatnot, you are consenting, knowing, and going into it fully aware. I think that if there was a way to say, "Yes, we accept Assistant calls," and labeling them, then, maybe it could avoid the hurdle. But it is an issue. I really dislike robocalls that I can't tell are robocalls until I've wasted time.

  • @playdust3226
    @playdust3226 Před 6 lety +483

    If telemarketers get their hands on the new Google assistant feature it will be a nightmare.

    • @bronze9005
      @bronze9005 Před 6 lety +15

      Playdust they already have automated calls!

    • @dhkatz_
      @dhkatz_ Před 6 lety +1

      Telemarketers* How were you so off

    • @tek5670
      @tek5670 Před 6 lety

      pomegranate

    • @spice9756
      @spice9756 Před 6 lety +1

      "telimarkiters"

    • @tek5670
      @tek5670 Před 6 lety

      playdust

  • @shahabsaeed1864
    @shahabsaeed1864 Před 6 lety +580

    All those shy people have a way of life now.

    • @xAA7
      @xAA7 Před 6 lety +57

      I feel as though social anxiety will be on the increase. Sometimes you need to be put in uncomfortable situations to grow as a person.

    • @MrSpayBoot
      @MrSpayBoot Před 6 lety +6

      Shahab Saeed been shy is bad, they need to adopt to social life. That what makes us human.

    • @waveman5894
      @waveman5894 Před 6 lety +4

      Nikolay Vedernikov How is being shy "bad"? Sorry, but I don't think social life is what makes me a human. It's my DNA.

    • @MrSpayBoot
      @MrSpayBoot Před 6 lety +2

      Wave Man standard sour comment. But do you know that plants have DNA too. Does this make you a plant?

    • @waveman5894
      @waveman5894 Před 6 lety +2

      xAA7 I don't think calling a service like to get a haircut will make you "grow as a person". Yes, maybe the first or the second call to any service, but once you do not care about it really, there is no excuse to not automate it

  • @kawhithegoat4633
    @kawhithegoat4633 Před 5 lety

    Love that u put lord willin as intro
    Logic is best

  • @MrRollie51
    @MrRollie51 Před 5 lety

    @ 5:30 about the reservations
    Now that was FN SCARY!
    But I like it!😁

  • @vinayg4740
    @vinayg4740 Před 6 lety +96

    I think next year Google assistant can call your girlfriend and solve you love problems 😂😂😂

    • @JunaidKureshi
      @JunaidKureshi Před 6 lety

      Vinay Gvk hahahahhaha

    • @Ducksnuget
      @Ducksnuget Před 6 lety +8

      "Hey Google, deal with my gf. Just don't promise anything or use my money"

    •  Před 6 lety

      Maybe one day Google assistant can get me a girlfriend. Or is it just too much for any level of intelligent AI?😀

    • @Zeyek1
      @Zeyek1 Před 6 lety

      uhhh

  • @LashanR
    @LashanR Před 6 lety +298

    I think the catch with letting the person on the other end know that it's Google Assistant is that the trust in Google Assistant with the general public isn't there *yet* . If someone knows they're talking to a robot then (provided they don't hang up) their responses will be less human like and more rigid, meaning the assistant has a harder time getting better. I think one way to get around this is to release it and let people use it without people knowing it's a robot for say a year, and then after that Google sends out an email campaign to businesses telling them that Google Assistant will be notifying them if it calls, and gives them a *statistic* saying how many Google Assistant calls they've already received without issue and to simply respond to it normally, the staff might be more trusting that the assistant will be able to handle the query just fine.

    • @tahasilat7394
      @tahasilat7394 Před 6 lety

      I agree

    • @abcdxx1059
      @abcdxx1059 Před 6 lety +3

      People simply would not take it easy and call it a AI taking over the world and stealing privacy

    • @dtracers
      @dtracers Před 6 lety +11

      I think they should program in that if the Google assistant is asked it should truthfully answer that it is in fact a robot. And maybe that should be a rule

    • @ubspazzin1
      @ubspazzin1 Před 6 lety +8

      Lashan if it's released without notifying people that it's Google assistant, I will be answering every single call at work for reservations and I will literally just make it a game of robot or human

    • @nikhilkumar7149
      @nikhilkumar7149 Před 6 lety +1

      This is probably the best idea I've seen yet to improve machine learning and improve people trust in Google Assistant

  • @Justincredibletoys
    @Justincredibletoys Před 4 lety

    I'm glad you made that point at 7:21 you are absolutely right

  • @vihansubramaniam3593
    @vihansubramaniam3593 Před 6 lety

    Stoked that I will be able to do this

  • @StrangeNewsKenya
    @StrangeNewsKenya Před 6 lety +307

    ''It makes Siri look really bad.''

    • @clipuniverse2250
      @clipuniverse2250 Před 6 lety +6

      TopGuy360 KENYA he needs to stop hitting on Siri he could have said Bixby or Alexa because CZcamsrs always hot on Siri

    • @lanadelreyisgay
      @lanadelreyisgay Před 6 lety +2

      TopGuy360 KENYA didn’t it already do that?

    • @tizhorrior678
      @tizhorrior678 Před 6 lety +2

      TopGuy360 KENYA when I see a live demo I’ll agree with that, meanwhile we don’t know when that’s gonna be ready

    • @Leveluplivin
      @Leveluplivin Před 6 lety +2

      TopGuy360 KENYA man I use to be a Apple guy I'm on pixel asst

    • @auhsoj3adie
      @auhsoj3adie Před 6 lety +6

      valord 2175 It's because Siri is the best personal assistant apart from Google Assistant. Bixby and Alexa isn't even comparable

  • @teawithtams6596
    @teawithtams6596 Před 6 lety +224

    If the AI is doing menial jobs like booking an appointment, I'd be ok with that. It would be very scary if they can start conducting conversations with your family/friends with your voice, which is not impossible, if google is constantly collecting your data and recording what you're saying (for machine learning purposes), then it is very likely they can learn your speech patterns.

    • @eyesofphysics97
      @eyesofphysics97 Před 6 lety +16

      That is properly terrifying. Having an assistant that is clearly a robot is okay with me, but having unknown AI or what you mentioned, AI that will pretend to be you is absolutely too far for me.

    • @wsilent1203
      @wsilent1203 Před 6 lety +5

      The first thing I thought about is blackmirro lol

    • @havoc827
      @havoc827 Před 6 lety +4

      Well it could be possible technically. Real people record their voices for the assistant to be able to have as normal of a human voice as possible. It certainly wouldn't be out of the realm of possibility for it to record some phrases that allow it to duplicate your voice as best as it can.

    • @wolfferoni
      @wolfferoni Před 6 lety +3

      Before they do it with your voice, they would easily be able to do it through emails and texts just by analysing your past conversations. But yes, that Black Mirror episode 'Be Right Back'. If it gets to that stage and the technology is advanced enough, there might not be a way for people to differentiate whether you're you or not just by looking at and conversing with you.

    • @havoc827
      @havoc827 Před 6 lety +2

      Bro, this is the start of Skynet and how they're gonna fuck our shit up

  • @YazeedAlKhalaf
    @YazeedAlKhalaf Před 5 lety +6

    Imagine they use your voice when you call your friend or mom. That will be amazing ! 😉

  • @maydayfpv
    @maydayfpv Před 6 lety +4

    Crazy seeing things enter the uncanny valley in ways other than images o.O

  • @iurichiba
    @iurichiba Před 6 lety +117

    I love the idea, but I think Google should (and I think they will) code the AI to answer *truthfully* if the callee asks if the caller is a Google Assistant. That would help people who feel unsafe.

    • @AlexWithAnL
      @AlexWithAnL Před 6 lety +1

      Harold Philbert exactly. The same people who are afraid of an AI apocalypse are the same ones treating AI less than they would any other human

    • @kevincomerford2242
      @kevincomerford2242 Před 6 lety +1

      Interesting concept. If you ask then it tells you, but it otherwise acts natural.

    • @SpektrikMusic
      @SpektrikMusic Před 6 lety

      Unsafe about what? Why does it matter if you're showing to a human or a robot?

    • @sergeybebenin
      @sergeybebenin Před 6 lety

      Iuri Chiba sure. But that's details... Not a big deal and trivial.

    • @zachmondial2172
      @zachmondial2172 Před 6 lety +1

      John McVickar you dont need to underatand the human brain to make ai. A writer for the new york times once said the wright brothers will never fly and it was a waste of time. A few week later they had their first successful. One of the wright brothers then predicted there will never be a flight from (i think they said) newyork to london. So dont be so sure that we are that far way from having ai that is extreamely human like may only be a few years

  • @johannboth
    @johannboth Před 6 lety +62

    If you work is in a call centre, go and learn something new quickly.

    • @jandeflores
      @jandeflores Před 6 lety

      Or if you are a doctor or a chess player...

  • @kizzysayers3443
    @kizzysayers3443 Před 5 lety

    I just got updated to this on my j5 im- 😢 it's so great

  • @syedgilani7108
    @syedgilani7108 Před 6 lety

    This is fantastic

  • @vivekgadekar9138
    @vivekgadekar9138 Před 6 lety +21

    But...
    What if people at hair salon also use Google duplex to receive calls!??

  • @JustinY.
    @JustinY. Před 6 lety +374

    It's insane how fast technology has progressed within the past decade. This stuff would be science fiction 10 years ago.

  • @chriscampana89
    @chriscampana89 Před 5 lety

    I think it's nothing short of amazing. It's only the beginning.