not only this, but it actually saved the company. they had to pull a crazy redemption arc and became a sort of legend in the gaming community. negative reviews with constructive criticism make a product better if the company gives a damn
The irony is that without negative reviews, these products will never get better because the companies won’t know what the customers think is wrong with it so they can fix it
Both products had glaring mistakes that made me think they didn't bother sending prototypes for user feedback before fully shipping the product. Either that or they intentionally didn't want to test the product and just cash in on the AI trend. Regardless deserve a failed product. Test your product people and fine tune it until it suits most if not all. Not a single engineer or handful of people within the company.
Ok, I am not defending negative reviews at all, but its funny when these negatives reviews happen AND THE MARKET LOVES IT ANYWAY. Take Jinx for example, remember the huge wave of hate that came at him for being a "reviewer" basically ruining his CZcams career locking him out of thousands of dollars just because what he was doing literally takes no effort or talent. Now everyone loves reviewers, hell even Charlie (who I enjoy watching, but he was not like this as much before) is a glorified Jinx type of channel. 90% of people with millions of subscribers (twitch streamers) are a Jinx type of channel. Its funny how a single negative wave created from someone can entirely ruin someones chance at success, when in reality its inevitable that the market with follow that path. Not saying it would have happened here, but it definitely does happen. People also say it isnt the reviews that kill these things, its the actual products, but in all honesty being first is what matters most of the time
While that’s partly true, the bad reviews people complain about usually aren’t helpful to the company. They usually don’t say anything about bugs. Just “bad game”. Then don’t elaborate on why. That’s not helpful
mrwhosetheboss pretty much summed up the logic in his tweet 'It's not a reviewer's responsibility to protect companies - Reviews are made to protect consumers'
The first part makes sense though. It’s pathetic how some people feel high and mighty tearing into an impenetrable billionaire that doesn’t even hear them 😂
The dumbest thing I've been seeing with reviews is someone will give something 5 stars or whatever the best metric is. Then write an entire paragraph on all the negatives about it, saying nothing positive...
This is actually done for a reason. Shady companies or websites will scrub and remove all 1 - 2 star reviews. Also 1-2 reviews, naturally, sink to the bottom of the pool, unless they sort from least to highest star reviews. Sometimes it's accidental but most of the time it's done on purpose to avoid censorship.
@@QuackZack it also could be used in situations where they know the company will penalize the employees for the review even for things that are entirely out of the employees control. So they want to warn other customers of issues they don't want to blame the workers for
Maybe they enjoy it, but still have problems with it. If I enjoy a product and want it to improve, that's what i would do. Its probably not the case all the time but I think it's a reasonable explanation
If you go to any recipe site it's filled with reviewers giving 5 stars and saying that it looks great and can't wait to try it, or else they made multiple changes to the recipe. I once gave a recipe 1 star and said I hadn't made it but was just attempting to offset all the 5 star reviews from people who didn't make it either. It was quickly deleted.
"Negative Reviews are Controversial Now" The CZcams Dislike after being stabbed to death and thrown into the ocean, only for extension programmers to put it back in critical condition:
@@AstralAnubes wasnt dumb for advertisers and thats what makes money. no competition so youtube has a monopoly and can do whatever they want. good decision for us or not, it makes sense cash wise
CZcams got rid of dislikes because every video the official White House channel posted after Biden won was getting ratioed 10-to-1 with dislikes to likes. And that happening to the “most popular president in US history” was a PR nightmare so they shut it down.
The whole "oh you're gonna discourage them from improving" thing is so dumb cuz that is literally what prototyping and development is. If a company is completely discouraged after some negative reviews, they're clearly not in the right line of business anyway. Improvement requires criticism
I own a startup burger business and I have encouraged customers to be very outspoken about any criticisms they have. Because critical evaluation is what creates improvement. If companies get away with making shit products, they have no incentive to improve!
Yelp removes bad reviews now. If multiple people give 1 star they mark it as "suspicious" and are no longer public. Went to a restaurant and seen the owner berate a homeless man for standing on the sidewalk, customers seen it and all got pissed. We gave 1 star and with photos and it's now all gone. 5 stars on Yelp now.
most amazon reviews this happens with too. they removed a fair honest review of mine about some counterfeit item and i literally called customer service to complain at scamazon. The guy refused to help me until i implied i'd do a survey and give him 5 stars for helping me. He fixed the comment, i never gave the service guy stars though. Which is better than young version of me wouldve done, by giving all 1 stars to him and the product i was reviewing.
I understand why they implemented the feature. Sometimes places get review bombed for stupid reasons. LGBT friendly businesses sometimes go through this when they go viral, bigots get mad, and then they all leave 1 star reviews. But Yelp’s system also isn’t perfect. I can’t say what the solution should be, but it definitely needs to change in some way
@@youdonegoofedwhile partly true, regular people who have nothing do with stocks simp for companies just the same, i’ll never understand it. These companies dont give a shit about you only the money in your wallet
And yet they all do it. Just look at cyberpunk. People gave massive amounts of money to a company that straight up LIED to their faces, and now they're praising them trickle releasing some of the features they initially promised over years and another DLC. People are just retarded.
"Never buy a product based on future promises" is a phrase I keep hearing more and more often in review videos. I need companies to stop shipping beta products to consumers. You don't need my today money for a tomorrow product.
The thing is that with the current economy these companies are aiming for early adopter yuppies that will basically beta test the product because of the hype of "being first on a new thing", rather than the average person, they know the product sucks but it doesn't matter if the hype is enough
this practice has been widespread on all kinds of products unfortunately its getting so frustrating seeing these companies think they can just release unfinished product
Take halo Infinite for example. People def bought that game thinking Co-op would be put in, only to be left hanging when that 'promised' feature was dropped without care.
I need consumers to stop buying beta products. Or if they do, quit bitching about it as though you didn't know. Maybe flavor of autism gives my brain an above average ability to notice bullshit, but from where I'm sitting, I'm a moron. Why can I figure this shit out on my own? They wouldn't be selling if nobody was buying. So, who's buying?
Bad reviews are precisely what lead to things gets better. No bad reviews = our product is flawless, let's not fix it. Bad reviews = we made a piece of shit, let's fix it.
Had a legitimately bad experience with a company sending me a subpar product and left a bad review. Not even _bad_ just like, 3 stars and the company emailed me saying how bad reviews can hurt companies and if I can remove it. Like maybe don't send me a faulty product and talk to me like I'm an idiot.
@@NotTheDAHASAG Edit: After posting the review the representatives at the company have begged me to delete this, so the rating goes from 3 stars to 1 star.
It really is. People are so sensitive these days. I’m in quite a few movie/book groups and they’re so quick to take down posts/comments for ‘shaming people who like it’? Taking any negative opinion as a personal attack
I understand avoiding conflict if it's like, irl. Don't want to cause fights and leave in a bad mood or in a bad state of mind. But when it comes to reviews, you want to know the honest truth
Boom & absolutely agree. It’s not only ignorant & irritatingly irrational…it “can” become dangerous & hurt future projects & lower expectations of what is considered great Proof? Look at Hollywood & similar examples-a whole ilk in the same thought bubble, not listening instead of applying construction based off reaction-instead trying out denial & blame Millions upon millions have been lost 👏 👏 👏
This isn't toxic positivity. It's tech bros who invested money into something becoming furious that people will know the product is bad before they buy it.
This is the same thing with CZcams removing the dislike button. Without it you cant really grasp how the audience accepts something, so you need negative reviews
my town has a local page for "foodies". negative restaurant reviews are not allowed and if you say anything even remotely negative about your experience in a business. they will just straight ban you.
Easy fix: Post 'positive' reviews that are actually negative. Example: 4/5 Stars. Recommend this restaurant if you love the taste of waking up to your pitiful life on a Monday morning after a good night's sleep devoid of your horrendous life 😁👌
With restaurants, I think they're trying to overcorrect for all the boomers who leave 1 star reviews and yell at restaurant staff because of minor mistakes.
I don’t think it’s the companies, it’s the bozos who are overly loyal to those companies that are trying to blame people for not acting like them! (I’m sure there are companies out there who behave just like this too. But so far it just seems that the people supporting the companies are doing this!)
I think it's because the crypto bros are trying to enter the consumer market, I expect many more products like this will gain investors and flop on arrival, on the bright side though there is a good result from all this: people will get wise to this kind of shit fast and it'll be less likely to happen again
Not sure about the Rabbit ( though the Verge did an article recently about a good chunk of the Rabbit's software being able to be ran on a phone, and the CEO was saying it wouldn't work with their service if it was on a phone lol), but the Humane CEO was actually grateful to Marquis for his honest review.
He's credible for sure, but also if you or anyone else disagrees with his opinion, good job you are a fully functioning human being and have more sense of self than like 90% of people on the internet these days.
Companies put out a box with an off brand Google assistant in it for $700 and act like it's bleeding edge tech and then get mad when someone calls it bad
And now you know why ppl hate negative reviews lol. This is common sense. I dont want to be told how something is good, im already interested, i want to know how it could be bad.
would be an intetesting plot twist if all reviews default negative instead of positive... This is how evil ideas get made tho. Imagine only having bad reviews as a rule. You'd click the item based on genuine curiousity. But then have to read far more bullsh.
And if you could also find how many returns they did in a year. (Friend got me a high end wifi card and this guy looked legit to him with 4.7 stars but had over 1000 returns in a year with 3500 sold). Wanna know what happened? Waited over a month for something that wasnt even it came so took 3 more weeks than suppose to and got a very lowend cheap walmart card. 🤷♂️ ebay let us have our money back and keep the card and they put a hold on his account and reviewing it and we put a low review warning others. Rule #1 never just trust someone online "4 stars" or more can always be toyed with. I'm a seller sometimes and was auto suspicious cause the dude never messaged of hey its coming or hey its here at this place and on it's way. Huge flag is no communication so thankfully ebay cares about buyer
Negative reviews save products. There are countless examples of products being disliked on their first iteration, only to eventually become a good/popular product once the flaws had been fixed. Companies NEED bad reviews to make good products.
its so gross how many people are fine with buying broken/ unfinished products because its become so common for companies to sell them that way with the expectation that they will complete them down the line
Love how the tweet says he needs to have more responsibility but they also want him to just blatantly lie about the product he's reviewing instead of giving his honest opinion like he did. How is lying and giving the product a good review when its a bad product more responsible than giving an honest review?
It's not. One of the worst things about his video is his corny/goofy gaming talk or weird reddit style references and odd gaming/streaming metaphors. It looks tailored to children, which most streamers/youtubers audience is.
@@bbrradd1Not your fault, seems like you aren't chronically online like the rest of us, but pretty sure this isn't just kid/children lingo, it's pretty much a ubiquitous Internet lingo.
If there are no bad reviews, there are no bad products. Scientists bad reviews about climate is the reason why the climate has become such a bad product.
@@theldapperapple2382He's not saying otherwise, he's just saying these are startups with billion dollar investors that might dip out, not a billion dollar company
Negative reviews that point out problems, bugs, or mistakes aren’t the problem. It’s the people that say “bad game” and then don’t elaborate on why. Why was it bad? What made you not enjoy it. It’s not a review as much as it’s a complaint
Mrwhosetheboss said this in his tweet. “It’s not a reviewer's responsibility to protect companies - Reviews are made to protect consumers” Companies should listen to Mrwhosetheboss and MKBHD instead of getting angry at them.
I read like a dozen reviews before deciding which *refrigerator* to buy. Critical reviews are so helpful - they let me know that I'm probably not going to have to replace an absolute turd of a device two seconds after buying it. I will never understand undying loyalty for corporations. They don't give a shit about you, so why fall on your sword for them?
I love critical reviews. Even if the review is overall negative, if the negative points aren't applicable/unimportant to me and the positives points are I might buy the product anyway, I just want to know exactly what I'm getting
I won't buy an item if there's no negative reviews. It's shows me they edit their reviews to only keep nice ones and there could be more things wrong with it than I realize. Negative reviews let me know actual humans are using the product
I left a negative review at a restaurant and they hunted me down using my email, called me and threatened to fire the waitress unless I took the review down. Absolutely ridiculous
Hope you reported them to the authorities that sounds like something the Dept of Labor and Employment or whatever equivalent in your country could take on.
People don’t understand business. You shouldn’t buy a product in the hopes that it will get better in the future, because if that product is making the business money, then they won’t spend any more money making it better, because that’s time, effort, and money that could be spent dealing with things that aren’t visibly making them money.
The idea that bad press kills motivation to innovate is also particularly backwards. You'll never get a masterpiece if you keep encouraging them to make 50 cent macaroni art at a 500% markup.
I wonder if a lot of it has to do with super sensitive people in the GenZ column that just can’t take criticism properly and so when they get a negative review, they feel like they can’t do anything anymore.?
Also it's a question about HOW you try to push innovation. And yes, innovation is expensive. They shouldn't sell the AI pin just now... or at least with some big notes and warnings that it's not yet what they want it to be. And if they lack the funding to continue it really sucks but is just the way it is. Hand it over to someone else.
Reminder that the Humane Pin is priced at $699 retail and ON TOP OF THAT, you need to pay $24/month to even use it's only function which is the "AI" companion.
Yeah, I don't know who did the research on this in the company, they seem out of touch what people will pay for this thing. In the Netherlands you pay that for a phone subscription with a nice Samsung smartphone with it. I will only pay $699 with the month subscription if it can "beam me up" to places
@@daniellebroekhuizen76 you can get a nice smartphone and a plan to go along with it anywhere in the world for those prices. from dubai to reykjavik to lima to bangkok. it's for "ai beliebers". people who believe justin bieber wasn't diddled by diddy and that AI will do everything for you, after all they made chatgpt tell them that they are justin bieber AND that it's self aware so if chatgpt said "i'm self aware" why couldn't it do everything for you from a button.
And it does even less than any smartphone that was released in last 5-6 years. Google Assistant or SIri does better job and comes free with the phone you bought.
Yeesh. I just don't get what the point is supposed to be. It doesn't work well, it doesn't work quickly, and as far as I can tell (from my very very quick google) it doesn't do anything that a phone can't.
At an old company I worked at, the President, who was the retired CEO's brother, said in a training module that he encourages people to speak their mind then said that the company does their best to get rid of negative reviews.
One time I wrote a negative Google review and the company literally hunted me down on all social medias, found my personal company website, found my day job company and reached out to my boss, sending her an email about how inappropriate my negative review was and how mean it was to her small business. So uncalled for. I was asked to call the business (so I didn’t lose my day job) and apologize for writing a review and I got a lecture over the phone on how mean negative reviews are. WHAT WORLD DO WE LIVE IN?!?!
I'm in a local restaurant review group on Facebook, and the stuff people say to anyone who leaves even a slightly negative review is borderline psychotic.
“How dare you talk about Martha’s restaurant like that! I’m sure they were just having a bad day! They’re usually impeccable! Yes they were screaming about their marriage issues but You don’t ever have bad days? You don’t go through things in life? How soulless are you?!”
I'ma just reference the Sonic the Hedgehog movie. When they released the trailer and showed the original Sonic, it got roasted by basically everyone who saw this character model. After seeing that, the production made the call to redo the model and now they're doing well as a franchise. The thing about a business is that it isn't a business without its consumers. So, do right by them, and you'll succeed. Release hot garbage? Well.. it gets lit on fire.
History dictates the majority will go after whatever is flashier and trendier over what's most sensible. Can't lie that i've made similar mistakes before it's just how it is unless you know what to look for.
The problems with a company always lays with the consumer consistently buying the product regardless of quality. The whole point of a company is to create a product that sells and if it keeps selling and making a product then it's achieving that goal.
These same exact people who are mad now would be going even crazy if Marques had published a fake positive review, saying he is not being genuine with his reviews
My town has a local Facebook group that posts food reviews, but deletes posts and even ban people if they post anything negative about restaurants. I cannot tell you how many dog water restaurants I have been to because of that.
@@Game4Lordnah it’s just because the people running the group are friends/family with those restaurants, that’s the case like 90% of the time criticism is removed
I read this in the screeching voice of that ancient "Leave Brittany Alone!" video 😂 (though to give props, the guy was way, way ahead of us with understanding celebrities have mental health issues the same as anyone else can have. While his screeching and sobbing is still hilarious, he had a point).
I owned a small business. We absolutely WANT to hear those reviews. Reviews aren't there to deter other customers, they're there so the business can learn what they did wrong and do better next time. ESPECIALLY early access stuff! Everyone thinks they can own a business now, and this is the result.
There is a game store in my state that has sooo many negative reviews and scams yet still has a 4.6 rating, ratings and reviews mean literally nothing. Companies just pay for them
You don't want to hear the reviews. In this case you know the product is sh*t but you know the reviews will scare investors This isn't about being blindsided so that you can make something better, its about perpetuating the scam
Yup i follow a TON of small businesses on social media bc i love shopping small & they regularly actively encourage customers to email them with their complaints so that they (the company) can work on resolving those issues. The companies that accept criticism like this often provide higher quality products than multi-million dollar businesses do.
@@idontwannatypeanamethose are the reviews to just disregard. But the OP is correct: bad reviews should be used by companies as insight into what they got wrong, then work to improve. Expecting nothing but praise and reacting like this to negative reviews just leads to stagnation.
"You paid $70 for it, you have a complete right to say hey this sucks" - I'd go a step further and say you don't have to be a paying customer to say their product sucks... have these people not heard of free speech? If you start a company selling literal shit as food, I'm gonna tell everyone your company sucks. Yeah, really!
Exactly. I think the majority of people agree with Marques' video. The guy who feels reviewers have some kind of responsibility to protecting companies or something is an outlier.
The audacity of these companies getting mad at bad reviews. This Is like all those terrible movies getting "review bombed" They really unironically want us all to just "Don't ask questions. Just consume product, then get excited for next product" Get out of here with that crap.
The funny thing in this case is that the company didn't complain about the review. They accepted it. It's just random people white knighting them for some unfathomable reason.
@@tsurugizakiright like,,, the big corps don’t care about you why are you such a dickrider, your just a piggybank to them, they’re probably laughing at how pathetic these people are
Yes, many entrepeneurs have no soul. They'd smile and sell you spoiled food out of their BBQ truck, because they'd lose money if they tossed it. They'd genuinely regret if they found out for sure that it made people sick... yet they'd make the same decision next time. It's like a religious belief that everything's fake, a story, and money is the only important thing. Also, I've found out that most people (easily over 50%) are legit crazy, and not in a creative way... in a cruel or careless way... so, good luck! There still are many people who aren't self obsessed and on urge autopilot. You can recognize them, unless dollar signs fill your vision.
And since they believe everything's a story, make-believe, then if a story is true for you, then it's true. Therefore, they really can believe that negative reviews are lies. It's a bizarre way to be, but I think the stalker who owned the fancy paper company, that Charlie spotlighted a couple months ago, seemed like the same kind of person... living in a whole different reality.
creator here- (small roblox dev and animator) If something I made sucks give me a negative review and tell me what I did wrong. This is how you improve. Sure, good reviews that tell you what you did right help too, but you learn more from failures than successes,
If I buy a game, I want a finished, playable game. If I buy a tech product, I want it to be a good product that delivers on what it says it can do. When you pay for something you should be delivered what you pay for and not promises for future improvements YOU WILL ALSO HAVE TO PAY FOR AGAIN.
I wonder what the Venn diagram is of ai, crypto, and nft bros looks like. I’d venture to bet they are all the same brain dead people scammed over and over.
I find this especially "funny" after considering the Boeing whistleblower's "self-inflicted" death, negative reviews don't kill companies, companies kill negative reviews.
I think the people that invested in the terrible products and wasted their money are the ones so heated because they can’t face the reality that they wasted their time and money.
There are people that defend businesses just so they keep people employed, simply because they want more people employed and tangentially less job competition. Without a care if it's a good product or service or not. Why wouldn't they? There are entire political theories and intentions to just keep people busy and comfortable for abstract and real reasons.
we live in a world where people think that if you have nothing nice to say about a scam don't say anything at all do I think it's a coincidence not at all I strongly believe it's all connected.
America is too stupid to vote Libertarian. We’re just gonna have to ride it out and be lucky to enough to watch the world burn while barely making it. Womp womp Welcome to the real world
The world has taken "If you have nothing nice to say, don't say it" TO "If you have nothing nice to say, then say on the internet, where you cant get punch in the face"
I’ve always liked the restaurant analogy: - Customer goes to a steakhouse and is given a vegetarian meal. - Pissed Customer: gives ‘a negative review’ - Restaurant owner: you shouldn’t be eating so unhealthy. Take your meal and thank me. - Customer: gets up to leave - Restaurant owner: but look how hard the cook and wait staff worked (to give you a meal you didn’t want). Think of them! - Customer leaves and tells everyone how bad the restaurant is. - Restaurant owner commissions multiple articles explaining how ‘toxic customers’ are ruining the reputation of the restaurant. - Social media clout-chasers rush in to defend the poor restaurant owner. And on to the next restaurant…
Imagine attacking your customers and then whining when they don't buy your product. Seems to be the industry standard nowadays, especially in entertainment, especially in the west.
(goes to steakhouse) "Customer asks to order a finest steak, instead you'll given a dull looking vegetarian salad" Restaurant Owners: you should GO VEGAN now! "The customer is pissed, and rates negative reviews"
As a product designer, the idea that negative reviews are bad because they don't give any chances to iterate and improve is insane. You're supposed to do that before you release your goddamn product, not after. You're supposed to create a prototype, test it with users, get feedback from users, and then use the data you've gathered to iterate on the prototype. If that pen goes for $700, you definitely have enough resources to do this in depth.
This is the difference i find between Tech Lovers and People who love tech. Because there is a very large difference (much like the difference between girls that love horses and Horse girls) Someone that loves tech will appreciate a peice of technology regardless of whether they would own it or not, and be pretty forthcoming about its value as well as its shortcomings, whreas tech lovers are almost obsessive about technology and must have it and will defend it with their life even if its bad.
It actually is really scary how many people will end real life friendships and relationships over stuff like this. Really weird how many people will pick corporations and CEO's they've never met and prioritize that over real people they actually know in real life.
Yeah, it feels like an actual cultural shift that people are suddenly acting this way about corporations. As much as I want to say they're bots or on the company's bankroll, I've met too many people IRL who genuinely believe companies only have their best interests at heart and that their coworker, neighbor, whomever who says otherwise is simply motivated by jealousy.
@@tc2865 Unfortunately this kind of tribalism is ancient. What we're seeing is a regression towards feudalism. These people are defending giant corporations like they're part of the same tribe. What they don't understand is that corporations and CEOs aren't part of our tribe at all. They're looking to make money and are happy to fuck everyone else over to get it, providing the optics aren't excessively bad.
I'm not surprised that these people exist, before CZcams hid the dislikes I saw this wholesome video (basically an abused animal being given a good home) and while the amount of dislikes were ratioed by the likes it opened my eyes that there is not a single thing in this world you could do that someone with an opinion will take umbrage to. Saw that review and while I was really hoping it might be something to look forward to, but after getting burned enough from over hyped products I decided to see how reviews turned out for the R1 before buying, really glad I did.
I mean.. there *IS,* but they're rare. I'm sure you've seen one: like a 1-star review by some angry busybody getting upset with a business because another customer rear-ended them in the parking lot (or something). That's a negative (as in bad) review because it informs nobody _and_ unfairly hurts the company (the latter of which is of lesser concern)
Nah that's not true. There are absolutely negative reviews for good products. Usually it's from someone not reading the instructions and then getting mad when it doesn't work.
I have seen people give my local supermarket 1 star reviews, even if they have previously given it 5 star reviews along with calling it the best supermarket in the city, because of the most arbitrary of reasons. The dumbest by far has to be that a nation-wide offer let you buy cans of red bull at a reduced price, and someone tried to buy multiple dozen of them. Of course, the offer did not let you buy this many, and when that was explained to them, they gave an one star review _for the supermarket that had no say in the offer._ If an actual problem occurred (still never enough to justify an one star review), the owner is always quick to fix it and reply, yet the one star reviews stay. There are negative reviews. It's just that big companies are not the one affected by them, it's local businesses who have to deal with petty and spoiled manchildren (e.g. Karens) who believe anything that goes wrong in their lives has to be blamed on the closest thing.
Never did I think I would see the day that people treated a negative review of a terrible product made by a large company with a nearly unlimited budget the same as telling a child that their drawing sucks
Dude south park just becomes more and more real by the day they had a whole episode about negative reviews making full impacts on businesses and shutting them down, an over exaggerated joke at the time is now literally happening
Thanks Charlie this is a really important topic. It's like a dictatorship where anything negative is censored or silenced. Not only on Twitter, but basically everywhere on the internet, if a product is objectively at least decent or even good but you don't like it/it's not your taste and you say that, it's like people say "yeah then don't be here/don't buy it/etc." and you're getting disliked to hell
I don't remember ever watching Marques start a review by saying: "This thing is bad at almost everything it does basically all the time." He knows how much power he holds when it comes to make or break fora tech gadget, especially a new gadget from an unknown company. So the fact that he chose to say this tells me how bad this device really İs.
Report this loser bot commenter for spamming. This should become normalized, sick of seeing it. Edit: To be clear just in case the comment is gone when ppl see this. I’m not talking about OP. 🤖 reply was first comment.
@@sm64istrashlolHOW DOES MY COMMENT GET DELETED TELLING PPL TO REPORT A SPAMMER BUT THE SPAMMERS COMMENTS REMAIN?! FIX YOUR SITE YT. REPORT THIS 🤖. SICK OF SEEING IT. NORMALIZE REPORTING SPAM.
Dude I work as an industrial quality analyst. It's a basic fact in business that the most important factors are the ones you can't measure, especially customer satisfaction and reputation. If you screw over the customer and cause a bad reputation to pick up traction, your company's days are numbered (and rightly so). The customers are quick learners, if you don't deliver what you've led them to expect, they're going to be pissed and go somewhere else, telling everyone to stay away from you. That's the BASICS, these shills are too dumb to even know that, all the while pretending to know what's good and bad for companies.
It seems as if the c suite has never ever heard of the concepts you're mentioning in your comment Lately many companies have been making baffling decisions that they somehow can't predict will obviously backfire
Because crypto bros and cooperate shill doesnt have common sense. Is like many ppl said iphone is svck compare samsung, but personally i have frustrating after sales and defect products from samsung than apple. Every pro samsung youtube channel said its iphone k1ller, im still choose iphone over samsung because of that. Review doesnt affect me much, if i hd bad after sales drama before.
@@WSKRBSCT Look at who controls the money and has final say on corporate decisions. Boomers and Lost Generation are notorious for shooting themselves and everyone around them in the foot to chase immediate gains. It stems from a misguided belief that number must continue to go up indefinitely at all costs as if that was even feasible. They need to stop harvesting the golden geese for their bones and be content with the golden eggs they lay.
shouldn't the negative review itself be motivation to get better? I saw another commenter mention No Man's Sky and it's huge redemption after it's terrible beginning. A good example of not giving up after negative reviews, and instead working to make it better because of the negative reviews. If a company gives up and doesn't try to make something better after getting negative reviews than that's on them not the reviewer. Another example is the Sonic movie, if the people who made it just gave up after the bad reaction to the old design for movie Sonic, we wouldn't have the fun Sonic movies we have today. And when something is a good product and will probably get majority good reviews then any bad reviews aren't going to hurt it.
The worst thing in the modern world is that the tech products or games don't come finished, I still play on my psp and everything works perfectly fine since day 1.
Exactly! Once physicals and oldies become near impossible to find or purchase, I’m done with gaming. I play on Vita, no problems because the developers just release the product and left us the hell alone
No Man's Sky is proof that negative reviews don't kill companies.
not only this, but it actually saved the company. they had to pull a crazy redemption arc and became a sort of legend in the gaming community. negative reviews with constructive criticism make a product better if the company gives a damn
Yeah ikr
Also Cyberpunk 2077
And Tesla
Same as The Day Before.
After a long "Delay", they release the early access but they get a more negative reviews.
if negative reviews sink companies, I'm about to end Walt Disney's whole career.
No one asked... My content is way better than penguinz0 and UTTP is way better than all youtubers and fandoms!
He dead tho
Crazy how I am stronger than 3 kids as a twin girl 😂
@@sm64istrashlol - lol at your 119 subs dude
@@sm64istrashlol shut up
I left a negative review at my nearby Walmart and watched as it was engulfed in flames and dragged to the underworld
Like in southpark? SWEET 😂
This comment was pretty bad honestly
2/10
@@Charles-dg2gknah i liked it honestly 11/10
@@jacobbreitha4299 damn u right 12/10
@@Charles-dg2gknah a 69/10
The irony is that without negative reviews, these products will never get better because the companies won’t know what the customers think is wrong with it so they can fix it
Exactly, exactly!
some companies tho just are in position to not give a f tho. Take Google, MS, cell phone companies, facebook, etc. it did backfire for twitter tho
Both products had glaring mistakes that made me think they didn't bother sending prototypes for user feedback before fully shipping the product. Either that or they intentionally didn't want to test the product and just cash in on the AI trend. Regardless deserve a failed product. Test your product people and fine tune it until it suits most if not all. Not a single engineer or handful of people within the company.
Ok, I am not defending negative reviews at all, but its funny when these negatives reviews happen AND THE MARKET LOVES IT ANYWAY.
Take Jinx for example, remember the huge wave of hate that came at him for being a "reviewer" basically ruining his CZcams career locking him out of thousands of dollars just because what he was doing literally takes no effort or talent. Now everyone loves reviewers, hell even Charlie (who I enjoy watching, but he was not like this as much before) is a glorified Jinx type of channel. 90% of people with millions of subscribers (twitch streamers) are a Jinx type of channel. Its funny how a single negative wave created from someone can entirely ruin someones chance at success, when in reality its inevitable that the market with follow that path. Not saying it would have happened here, but it definitely does happen.
People also say it isnt the reviews that kill these things, its the actual products, but in all honesty being first is what matters most of the time
While that’s partly true, the bad reviews people complain about usually aren’t helpful to the company. They usually don’t say anything about bugs. Just “bad game”. Then don’t elaborate on why. That’s not helpful
Bad reviews don't kill companies, bad products do
Crazy how I am stronger than 3 kids as a twin girl 😂
Yoooo Penguinz0 nation my parents said if I hit 10k they’d buy me a professional camera begging you guys begging !!.❤
@@Big.Aziza_not.tha_lil_1 bro what
Skibidi rizz Ohio sigma (yes I’m brainrot)
No one asked. My content is way better than penguinz0 and UTTP is way better than all youtubers and fandoms.
mrwhosetheboss pretty much summed up the logic in his tweet
'It's not a reviewer's responsibility to protect companies - Reviews are made to protect consumers'
accurate
My farts are better than Charlie’s farts 💨
Not a fan of this guy but he cooked with that tweet
Why tho? he's pretty chill@@sassmos
Exactly, people can't just take everything up their asses with everything a company releases even though it's obviously bad.
"You probably feel real big picking on the poor defenceless billionaires"
A Amazing World of Gumball quote that continues to get better with age.
i keep forgetting tawog was actually really smart sometimes
@@mariithemarii It seriously got polished to an unreal degree
@@rhobeans insane how 50% of CN runtime used to be Teen Titans Go & Gumball and as a 14 year old you can EASILLYYYYY tell who watched what
The first part makes sense though. It’s pathetic how some people feel high and mighty tearing into an impenetrable billionaire that doesn’t even hear them 😂
Hold up, this was said in a Gumball episode before???? Which one? I watched TAWOG, and I don't recall ever hearing that said before. 👁👀
The dumbest thing I've been seeing with reviews is someone will give something 5 stars or whatever the best metric is. Then write an entire paragraph on all the negatives about it, saying nothing positive...
People tend to do that so the review shows up more or hangs around longer.
This is actually done for a reason. Shady companies or websites will scrub and remove all 1 - 2 star reviews. Also 1-2 reviews, naturally, sink to the bottom of the pool, unless they sort from least to highest star reviews. Sometimes it's accidental but most of the time it's done on purpose to avoid censorship.
@@QuackZack it also could be used in situations where they know the company will penalize the employees for the review even for things that are entirely out of the employees control. So they want to warn other customers of issues they don't want to blame the workers for
Maybe they enjoy it, but still have problems with it. If I enjoy a product and want it to improve, that's what i would do. Its probably not the case all the time but I think it's a reasonable explanation
If you go to any recipe site it's filled with reviewers giving 5 stars and saying that it looks great and can't wait to try it, or else they made multiple changes to the recipe. I once gave a recipe 1 star and said I hadn't made it but was just attempting to offset all the 5 star reviews from people who didn't make it either. It was quickly deleted.
The whole point of a damn review is to give a personal insight into a product, not be a corporate shill
No one asked.. My content is way better than penguinz0 and UTTP is way better than all youtubers and fandoms...
Yeah- crazy concept: crap products should either be improved or stop being made.
@@sm64istrashlol -🤓
😂
@@sm64istrashlol shut up
"Negative Reviews are Controversial Now" The CZcams Dislike after being stabbed to death and thrown into the ocean, only for extension programmers to put it back in critical condition:
Fr dumbest thing was removing the dislike stuff like why even have the button anymore. CZcams is garbage
Watch out, you'll get banned and your door kicked in for threats
@@AstralAnubes wasnt dumb for advertisers and thats what makes money. no competition so youtube has a monopoly and can do whatever they want. good decision for us or not, it makes sense cash wise
You must not criticize. You must obey. You must consume.
CZcams got rid of dislikes because every video the official White House channel posted after Biden won was getting ratioed 10-to-1 with dislikes to likes. And that happening to the “most popular president in US history” was a PR nightmare so they shut it down.
The whole "oh you're gonna discourage them from improving" thing is so dumb cuz that is literally what prototyping and development is. If a company is completely discouraged after some negative reviews, they're clearly not in the right line of business anyway. Improvement requires criticism
Exactly.
I own a startup burger business and I have encouraged customers to be very outspoken about any criticisms they have. Because critical evaluation is what creates improvement. If companies get away with making shit products, they have no incentive to improve!
Yelp removes bad reviews now. If multiple people give 1 star they mark it as "suspicious" and are no longer public. Went to a restaurant and seen the owner berate a homeless man for standing on the sidewalk, customers seen it and all got pissed. We gave 1 star and with photos and it's now all gone. 5 stars on Yelp now.
That’s disgusting
most amazon reviews this happens with too. they removed a fair honest review of mine about some counterfeit item and i literally called customer service to complain at scamazon. The guy refused to help me until i implied i'd do a survey and give him 5 stars for helping me. He fixed the comment, i never gave the service guy stars though. Which is better than young version of me wouldve done, by giving all 1 stars to him and the product i was reviewing.
Don't ever use 1 star in ratings. It is actually better to use 2 stars instead 🫡
Don't ever use 1 star in ratings. It is actually better to use 2 stars instead of 1.
I understand why they implemented the feature. Sometimes places get review bombed for stupid reasons. LGBT friendly businesses sometimes go through this when they go viral, bigots get mad, and then they all leave 1 star reviews. But Yelp’s system also isn’t perfect. I can’t say what the solution should be, but it definitely needs to change in some way
Trying to defend bad companies and products from review like this is some of the hardest bootlicking I've ever seen.
It turns out he was an investor in Humane...
They're usually small fish investors and/or shareholders who pumped a large chunk of their money into a single company, they always cope like this
@@youdonegoofedwhile partly true, regular people who have nothing do with stocks simp for companies just the same, i’ll never understand it. These companies dont give a shit about you only the money in your wallet
And yet they all do it. Just look at cyberpunk. People gave massive amounts of money to a company that straight up LIED to their faces, and now they're praising them trickle releasing some of the features they initially promised over years and another DLC. People are just retarded.
Nothing new to anime fandoms.
"Never buy a product based on future promises" is a phrase I keep hearing more and more often in review videos. I need companies to stop shipping beta products to consumers. You don't need my today money for a tomorrow product.
No one asked! My content is way better than penguinz0 and UTTP is way better than all youtubers and fandoms..
The thing is that with the current economy these companies are aiming for early adopter yuppies that will basically beta test the product because of the hype of "being first on a new thing", rather than the average person, they know the product sucks but it doesn't matter if the hype is enough
this practice has been widespread on all kinds of products unfortunately its getting so frustrating seeing these companies think they can just release unfinished product
Take halo Infinite for example.
People def bought that game thinking Co-op would be put in, only to be left hanging when that 'promised' feature was dropped without care.
I need consumers to stop buying beta products. Or if they do, quit bitching about it as though you didn't know.
Maybe flavor of autism gives my brain an above average ability to notice bullshit, but from where I'm sitting, I'm a moron. Why can I figure this shit out on my own?
They wouldn't be selling if nobody was buying. So, who's buying?
Bad reviews are precisely what lead to things gets better.
No bad reviews = our product is flawless, let's not fix it.
Bad reviews = we made a piece of shit, let's fix it.
Business class or even the students in it don't seem to remember or even teach this lesson.
Had a legitimately bad experience with a company sending me a subpar product and left a bad review. Not even _bad_ just like, 3 stars and the company emailed me saying how bad reviews can hurt companies and if I can remove it. Like maybe don't send me a faulty product and talk to me like I'm an idiot.
Shoulda dropped those 3 stars to 1 after that imho
@@NotTheDAHASAG Edit: After posting the review the representatives at the company have begged me to delete this, so the rating goes from 3 stars to 1 star.
Toxic positivity so so dangerous, people trying to negate valid criticism because they are afraid of a debate is really just pathetic
It really is. People are so sensitive these days. I’m in quite a few movie/book groups and they’re so quick to take down posts/comments for ‘shaming people who like it’? Taking any negative opinion as a personal attack
Also shows a lack of IQ; because they already know they wont be able to defend their side of the argument
I understand avoiding conflict if it's like, irl. Don't want to cause fights and leave in a bad mood or in a bad state of mind. But when it comes to reviews, you want to know the honest truth
Boom
& absolutely agree. It’s not only ignorant & irritatingly irrational…it “can” become dangerous & hurt future projects & lower expectations of what is considered great
Proof? Look at Hollywood & similar examples-a whole ilk in the same thought bubble, not listening instead of applying construction based off reaction-instead trying out denial & blame
Millions upon millions have been lost 👏 👏 👏
This isn't toxic positivity. It's tech bros who invested money into something becoming furious that people will know the product is bad before they buy it.
If people on Twitter think that these bad reviews are killing companies, they should buy the product to keep the companies alive
"They're hippies, they don't have any money!"
Twitter is a cesspool… avoid it at all costs
@@williamdrum9899 yeah hippies, the group well known to be for more useless tech products and in favor of big companies...
@@williamdrum9899 I feel like that's a king of the hill quote but idk
Like I've always said twitter is just as unhinged as 4chan.
This is the same thing with CZcams removing the dislike button. Without it you cant really grasp how the audience accepts something, so you need negative reviews
my town has a local page for "foodies". negative restaurant reviews are not allowed and if you say anything even remotely negative about your experience in a business. they will just straight ban you.
That’s awful omg 😭
Where?
Easy fix:
Post 'positive' reviews that are actually negative. Example:
4/5 Stars. Recommend this restaurant if you love the taste of waking up to your pitiful life on a Monday morning after a good night's sleep devoid of your horrendous life 😁👌
With restaurants, I think they're trying to overcorrect for all the boomers who leave 1 star reviews and yell at restaurant staff because of minor mistakes.
Companies blaming their consumers for not liking their bad products, what is this world coming to lmao
I don’t think it’s the companies, it’s the bozos who are overly loyal to those companies that are trying to blame people for not acting like them! (I’m sure there are companies out there who behave just like this too. But so far it just seems that the people supporting the companies are doing this!)
I think it's because the crypto bros are trying to enter the consumer market, I expect many more products like this will gain investors and flop on arrival, on the bright side though there is a good result from all this: people will get wise to this kind of shit fast and it'll be less likely to happen again
Feelings is what this world has come to lol
Not sure about the Rabbit ( though the Verge did an article recently about a good chunk of the Rabbit's software being able to be ran on a phone, and the CEO was saying it wouldn't work with their service if it was on a phone lol), but the Humane CEO was actually grateful to Marquis for his honest review.
Gaming companies have made this a core value.
Marques Brownlee is one of the most credible tech reviewers out there and random idiots on twitter are projecting their insecurities onto him.
He kinda loves musk way too much but yeah anything else i genuinely agree
his song chocolate rain is good too
@@oussamamohsni7936quite the opposite actually 😂
He's credible for sure, but also if you or anyone else disagrees with his opinion, good job you are a fully functioning human being and have more sense of self than like 90% of people on the internet these days.
@@RudyOMPman's literally defending a 100,000 truck that does not function as a truck. id say thats a glazer
Companies put out a box with an off brand Google assistant in it for $700 and act like it's bleeding edge tech and then get mad when someone calls it bad
Someone told me once, if you're doing online shopping don't look at the the positive reviews. Look for the negative ones to let you know the flaws.
Thats life advice not just for shopping.
And now you know why ppl hate negative reviews lol. This is common sense. I dont want to be told how something is good, im already interested, i want to know how it could be bad.
would be an intetesting plot twist if all reviews default negative instead of positive... This is how evil ideas get made tho. Imagine only having bad reviews as a rule. You'd click the item based on genuine curiousity. But then have to read far more bullsh.
And if you could also find how many returns they did in a year. (Friend got me a high end wifi card and this guy looked legit to him with 4.7 stars but had over 1000 returns in a year with 3500 sold). Wanna know what happened? Waited over a month for something that wasnt even it came so took 3 more weeks than suppose to and got a very lowend cheap walmart card. 🤷♂️ ebay let us have our money back and keep the card and they put a hold on his account and reviewing it and we put a low review warning others. Rule #1 never just trust someone online "4 stars" or more can always be toyed with. I'm a seller sometimes and was auto suspicious cause the dude never messaged of hey its coming or hey its here at this place and on it's way. Huge flag is no communication so thankfully ebay cares about buyer
Ah yes, dont think the same after applying that logik to irl situations and wonder why it doesnt go the same way
"First do no harm" Since when did tech reviewers have to take the Hippocratic oath.
No one asked... My content is way better than penguinz0 and UTTP is way better than all youtubers and fandoms...
Hippocratic oath.
Hippocratic
The Socratic Oath, always be asking “why?”
@carolinea5792 actually so disgusted I fucked that one up lol
Negative reviews save products. There are countless examples of products being disliked on their first iteration, only to eventually become a good/popular product once the flaws had been fixed. Companies NEED bad reviews to make good products.
Im trying to think of examples and the only ones i can think of is the Sonic movie redesign and several Shark Tank contestants that were rejected.
@@cdogthehedgehog6923 Cyber punk and No Man's Sky as well
@@cdogthehedgehog6923pretty much any game, mostly online multiplayer games. And especially on alpha and beta releases
no mans sky@@cdogthehedgehog6923
@@cdogthehedgehog6923cyberpunk 2077
its so gross how many people are fine with buying broken/ unfinished products because its become so common for companies to sell them that way with the expectation that they will complete them down the line
Unfortunately the media sells that ideology that everything you do must be an "Investment". People are getting fed that propaganda like crazy
That first tweet- "first do no harm" broh really thinks Marcus took the Hippocratic oath before becoming a tech reviewer lmaoo
Me when the tech reviewer does a honest review ☹️😭😖
If legitimate negative reviews sink a company then it deserves to be sunk.
- Your product has issues, please fix them!
- 😠
these people have NEVER heard of "constructive criticism"
They would unironically say: “those two words should never be in the same sentence!”
Sometimes, when the entire concept is garbage, destructive criticism is also needed.
@@MichaelDavis-mk4me this🙏🏻
they need an out to tell the investor guys.
Narcissists can’t do that
"This product absolutely sucked, would never consider even opening up the website again after this, 10/10, would recommend."
Love how the tweet says he needs to have more responsibility but they also want him to just blatantly lie about the product he's reviewing instead of giving his honest opinion like he did. How is lying and giving the product a good review when its a bad product more responsible than giving an honest review?
“Ouroboros of whining” is the greatest description of the Internet I’ve ever heard
I though he was about to say Oborawatabinost for a second 😅
It's not. One of the worst things about his video is his corny/goofy gaming talk or weird reddit style references and odd gaming/streaming metaphors. It looks tailored to children, which most streamers/youtubers audience is.
@@bbrradd1when people are blown away by phrases like this just assume they are children or redditors.
@@bbrradd1Not your fault, seems like you aren't chronically online like the rest of us, but pretty sure this isn't just kid/children lingo, it's pretty much a ubiquitous Internet lingo.
@@bbrradd1 Ahh yes, my favorite children's entertainment figure, Ouroboros.
Can’t wait for breathing to be controversial
Yoooo Penguinz0 nation my parents said if I hit 10k they’d buy me a professional camera begging you guys begging !!.😂😂
We might as well pay for it.
Fr
It’s called racism
Bro breathes
Negative reviews only sink companies that dont fix those issues subsequently
Negative reviews saved us from buying bad products. Simple as that. (thanks guys! I'm just bad at english though )
Negative*, not “bad”
If there are no bad reviews, there are no bad products.
Scientists bad reviews about climate is the reason why the climate has become such a bad product.
@@raphaelnej83871 minute ago
The Market speaks, only communists seem to think it is always unfair.
My farts are better than Charlie’s farts 💨
Billion dollar company - hey don’t pick on the little guy
No one asked! My content is way better than penguinz0 and UTTP is way better than all youtubers and fandoms.
@@sm64istrashlolGrow up
Tbf these are startups that likely don't have a valuation let alone other products.
@thewholething430 Then the product they do release should be worth having a start up.
@@theldapperapple2382He's not saying otherwise, he's just saying these are startups with billion dollar investors that might dip out, not a billion dollar company
Negative reviews that point out problems, bugs, or mistakes aren’t the problem. It’s the people that say “bad game” and then don’t elaborate on why. Why was it bad? What made you not enjoy it. It’s not a review as much as it’s a complaint
Mrwhosetheboss said this in his tweet. “It’s not a reviewer's responsibility to protect companies - Reviews are made to protect consumers” Companies should listen to Mrwhosetheboss and MKBHD instead of getting angry at them.
I read like a dozen reviews before deciding which *refrigerator* to buy. Critical reviews are so helpful - they let me know that I'm probably not going to have to replace an absolute turd of a device two seconds after buying it.
I will never understand undying loyalty for corporations. They don't give a shit about you, so why fall on your sword for them?
Srsly, I’m not gonna buy something if I see 0 reviews, I need a couple to read either good or bad then I decide but reviews are mando at this point
I love critical reviews. Even if the review is overall negative, if the negative points aren't applicable/unimportant to me and the positives points are I might buy the product anyway, I just want to know exactly what I'm getting
Personally I wanted a vaccine that worked but I’m happy complaining that it’s other people fault for not buying it so my product doesn’t work
Exactly. I can't stand the corporate fart sniffing some morons do.
I won't buy an item if there's no negative reviews. It's shows me they edit their reviews to only keep nice ones and there could be more things wrong with it than I realize. Negative reviews let me know actual humans are using the product
I left a negative review at a restaurant and they hunted me down using my email, called me and threatened to fire the waitress unless I took the review down. Absolutely ridiculous
So you left it up right?
tf did the fucking waitress do bruh
I'm sure that changed your mind about their business 🤭
Hope you reported them to the authorities that sounds like something the Dept of Labor and Employment or whatever equivalent in your country could take on.
Did you report the restaurant or did you just make up this story?
When Charlie said "You're trying to shut them down before" I got an ad before he even finished the last word.
People don’t understand business. You shouldn’t buy a product in the hopes that it will get better in the future, because if that product is making the business money, then they won’t spend any more money making it better, because that’s time, effort, and money that could be spent dealing with things that aren’t visibly making them money.
The idea that bad press kills motivation to innovate is also particularly backwards. You'll never get a masterpiece if you keep encouraging them to make 50 cent macaroni art at a 500% markup.
I wonder if a lot of it has to do with super sensitive people in the GenZ column that just can’t take criticism properly and so when they get a negative review, they feel like they can’t do anything anymore.?
Wonderfully said. This is exactly how people should look at it.
Also it's a question about HOW you try to push innovation. And yes, innovation is expensive. They shouldn't sell the AI pin just now... or at least with some big notes and warnings that it's not yet what they want it to be. And if they lack the funding to continue it really sucks but is just the way it is. Hand it over to someone else.
@@dayne6597 Think it has more to do with you
@@dayne6597 quite the opposite. it's the remnant of boomer mentality passed down through generations. remember who made participation trophies?
Reminder that the Humane Pin is priced at $699 retail and ON TOP OF THAT, you need to pay $24/month to even use it's only function which is the "AI" companion.
Yeah, I don't know who did the research on this in the company, they seem out of touch what people will pay for this thing. In the Netherlands you pay that for a phone subscription with a nice Samsung smartphone with it. I will only pay $699 with the month subscription if it can "beam me up" to places
@@daniellebroekhuizen76 you can get a nice smartphone and a plan to go along with it anywhere in the world for those prices. from dubai to reykjavik to lima to bangkok.
it's for "ai beliebers". people who believe justin bieber wasn't diddled by diddy and that AI will do everything for you, after all they made chatgpt tell them that they are justin bieber AND that it's self aware so if chatgpt said "i'm self aware" why couldn't it do everything for you from a button.
And it does even less than any smartphone that was released in last 5-6 years. Google Assistant or SIri does better job and comes free with the phone you bought.
Yeesh. I just don't get what the point is supposed to be. It doesn't work well, it doesn't work quickly, and as far as I can tell (from my very very quick google) it doesn't do anything that a phone can't.
The ai is run on top of chatgpt, bassically you just pay chatgpt with premium price
If your company can't handle a negative review, you weren't going to make it anyway.
At an old company I worked at, the President, who was the retired CEO's brother, said in a training module that he encourages people to speak their mind then said that the company does their best to get rid of negative reviews.
One time I wrote a negative Google review and the company literally hunted me down on all social medias, found my personal company website, found my day job company and reached out to my boss, sending her an email about how inappropriate my negative review was and how mean it was to her small business. So uncalled for. I was asked to call the business (so I didn’t lose my day job) and apologize for writing a review and I got a lecture over the phone on how mean negative reviews are. WHAT WORLD DO WE LIVE IN?!?!
Is that even legal??
@@juliee593 it could constitute as harassment in many countries.
Are your employers your parents?
What was the business though?
I woulda quit
I'm in a local restaurant review group on Facebook, and the stuff people say to anyone who leaves even a slightly negative review is borderline psychotic.
It wouldn't be Cedar Rapids Foodies now, would it? Because I see the same thing over there DAILY.
I don’t even wanna ask…
@jennteal5265 no it is not. I'm sure they're brutal everywhere!
“How dare you talk about Martha’s restaurant like that! I’m sure they were just having a bad day! They’re usually impeccable! Yes they were screaming about their marriage issues but You don’t ever have bad days? You don’t go through things in life? How soulless are you?!”
@@harmonyquinn2557 100% EXACTLY that.
I'ma just reference the Sonic the Hedgehog movie. When they released the trailer and showed the original Sonic, it got roasted by basically everyone who saw this character model. After seeing that, the production made the call to redo the model and now they're doing well as a franchise.
The thing about a business is that it isn't a business without its consumers. So, do right by them, and you'll succeed. Release hot garbage? Well.. it gets lit on fire.
I've heard about that thing
Not only does it cost 700$, but you ALSO need to pay a monthly subscription fee thing
It’s important to deliver a product that’s actually good. Giving companies a free pass for shitty creations is *horrible.*
No one asked... My content is way better than penguinz0 and UTTP is way better than all youtubers and fandoms..
Honestly kind of sad, people are so sensitive nowadays🤦
@@lilhonni No, theyre becoming more desensitized and close-minded, hence the increase of random meaningless insults.
History dictates the majority will go after whatever is flashier and trendier over what's most sensible. Can't lie that i've made similar mistakes before it's just how it is unless you know what to look for.
The problems with a company always lays with the consumer consistently buying the product regardless of quality. The whole point of a company is to create a product that sells and if it keeps selling and making a product then it's achieving that goal.
"Don't ask questions, just consume product and then get excited for next product."
No one asked! My content is way better than penguinz0 and UTTP is way better than all youtubers and fandoms..
That's right Jay
I clapped when I read this, I CLAPPED
@@AgentHeroic Boba Fett!
Hey, I recognize that guy!
These same exact people who are mad now would be going even crazy if Marques had published a fake positive review, saying he is not being genuine with his reviews
The sonic movie is literally proof that bad reviews / valid criticism is useful
On the contrary, the people who worked on it actually cared for the input of fans and critics in the healthiest way possible
My town has a local Facebook group that posts food reviews, but deletes posts and even ban people if they post anything negative about restaurants. I cannot tell you how many dog water restaurants I have been to because of that.
I'm not one to judge, but that smells a lot like gatekeeping of constructive criticism.
@@Game4Lordnah it’s just because the people running the group are friends/family with those restaurants, that’s the case like 90% of the time criticism is removed
Cant you just use yelp or google reviews instead of their facebook group lol
Shouldn’t they rename it to “recommendations” since the “reviews” can’t be negative?
Couldnt you just look at yelp or google reviews instead lol?
There's now 3 versions of MKBHD:
1. Will Smith's "Mark-a**"
2. Charlie's "Mar-keys"
3. Marques
Muta also says Mar-keys, it sounds weird like that 😂
"Marquis"
Bro, you can say "ass" in a YT comment. Don't be scared.
So its pronounced mark-kes?
@@mavrickalexander as per Pewdiepie, "mar-kehz"
Reviews are not ads. It's consumers protecting consumers
I think you can boil this whole video down to "Idiots would rather be lied to than hear the truth."
"Leave the multimillion dollar company alone."
No one asked... My content is way better than penguinz0 and UTTP is way better than all youtubers and fandoms!
I read this in the screeching voice of that ancient "Leave Brittany Alone!" video 😂 (though to give props, the guy was way, way ahead of us with understanding celebrities have mental health issues the same as anyone else can have. While his screeching and sobbing is still hilarious, he had a point).
@@sm64istrashlolno one asked
@@sm64istrashlolJesus Christ....
The contents of your channel are vile
@@Cptdng It's a bot. Charlie attracts a lot of bots. Please don't feed the bots, thanks.
I owned a small business. We absolutely WANT to hear those reviews. Reviews aren't there to deter other customers, they're there so the business can learn what they did wrong and do better next time. ESPECIALLY early access stuff! Everyone thinks they can own a business now, and this is the result.
wait till you get the old people giving you 1 star saying "never been there"
There is a game store in my state that has sooo many negative reviews and scams yet still has a 4.6 rating, ratings and reviews mean literally nothing. Companies just pay for them
You don't want to hear the reviews.
In this case you know the product is sh*t but you know the reviews will scare investors
This isn't about being blindsided so that you can make something better, its about perpetuating the scam
Yup i follow a TON of small businesses on social media bc i love shopping small & they regularly actively encourage customers to email them with their complaints so that they (the company) can work on resolving those issues. The companies that accept criticism like this often provide higher quality products than multi-million dollar businesses do.
@@idontwannatypeanamethose are the reviews to just disregard. But the OP is correct: bad reviews should be used by companies as insight into what they got wrong, then work to improve. Expecting nothing but praise and reacting like this to negative reviews just leads to stagnation.
"You paid $70 for it, you have a complete right to say hey this sucks" - I'd go a step further and say you don't have to be a paying customer to say their product sucks... have these people not heard of free speech? If you start a company selling literal shit as food, I'm gonna tell everyone your company sucks. Yeah, really!
Amen brother
Imagine caring more about companies than regular folks out here potentially wasting their money.
I feel like the main issue is Twitter’s algorithm is focused entirely on rage baiting so the stupidest opinions are promoted the most.
Exactly. I think the majority of people agree with Marques' video. The guy who feels reviewers have some kind of responsibility to protecting companies or something is an outlier.
@BewareTheLilyOfTheValley more and more we see the consequences of the very vocal minority, everywhere
@@big.gib.4L I want someone to make a video essay on this and the consequences it has on society.
Yes because they all pay the 8$ dollars a month to so their worthless thoughts are pushed to the top.
@@ReptillianStrikesame
The audacity of these companies getting mad at bad reviews. This Is like all those terrible movies getting "review bombed" They really unironically want us all to just "Don't ask questions. Just consume product, then get excited for next product" Get out of here with that crap.
The funny thing in this case is that the company didn't complain about the review. They accepted it. It's just random people white knighting them for some unfathomable reason.
@@tsurugizakiAnd the sad part is they destroyed the company's reputation by proxy more than their product did.
@@tsurugizakiright like,,, the big corps don’t care about you why are you such a dickrider, your just a piggybank to them, they’re probably laughing at how pathetic these people are
Yes, many entrepeneurs have no soul. They'd smile and sell you spoiled food out of their BBQ truck, because they'd lose money if they tossed it. They'd genuinely regret if they found out for sure that it made people sick... yet they'd make the same decision next time. It's like a religious belief that everything's fake, a story, and money is the only important thing. Also, I've found out that most people (easily over 50%) are legit crazy, and not in a creative way... in a cruel or careless way... so, good luck! There still are many people who aren't self obsessed and on urge autopilot. You can recognize them, unless dollar signs fill your vision.
And since they believe everything's a story, make-believe, then if a story is true for you, then it's true. Therefore, they really can believe that negative reviews are lies. It's a bizarre way to be, but I think the stalker who owned the fancy paper company, that Charlie spotlighted a couple months ago, seemed like the same kind of person... living in a whole different reality.
creator here- (small roblox dev and animator)
If something I made sucks
give me a negative review and tell me what I did wrong.
This is how you improve. Sure, good reviews that tell you what you did right help too, but you learn more from failures than successes,
Small roblox dev 😂😂😂🤡🤡🤡
If I buy a game, I want a finished, playable game. If I buy a tech product, I want it to be a good product that delivers on what it says it can do. When you pay for something you should be delivered what you pay for and not promises for future improvements YOU WILL ALSO HAVE TO PAY FOR AGAIN.
Tech ai bros are literally the perfect consumers. They get shoveled shit and are happy for it
There basically just NFT bros of 2024
@zacharysolano6375 ai bras and nft bros would be the dude selling radium water as a medicine in the 30s
I wonder what the Venn diagram is of ai, crypto, and nft bros looks like. I’d venture to bet they are all the same brain dead people scammed over and over.
@@zacharysolano6375They are literally every cryptobro that has existed
It’s like people forget they have their own opinions.
Crazy how I am stronger than 3 kids as a twin girl 😂
No one asked. My content is way better than penguinz0 and UTTP is way better than all youtubers and fandoms.
Yoooo Penguinz0 nation my parents said if I hit 10k they’d buy me a professional camera begging you guys begging !!.😮
Shut up begging bot
The bots in the replies are crazy
I find this especially "funny" after considering the Boeing whistleblower's "self-inflicted" death, negative reviews don't kill companies, companies kill negative reviews.
"Ouroboros of whining" is a banger phrase
It just can’t be real. We can’t be at a point in time that we’re defending COMPANIES.
Crazy how I am stronger than 3 kids as a twin girl 😂
No one asked. My content is way better than penguinz0 and UTTP is way better than all youtubers and fandoms.
But we are, just criticize a game made by Bethesda, or Criticize any popular game. THe toxic fanbois will come out of the woodwork to defend it
Well mate sad to tell you but we've been doing this for a long, LOOOONG time
@HabitualThinker this is a dystopia
This mentality is "I want to be trash, never have anyone criticize me and still succeed for some reason"
I think the people that invested in the terrible products and wasted their money are the ones so heated because they can’t face the reality that they wasted their time and money.
This.
Horrible products kill companies, not negative reviews.
You wouldn’t defend a restaurant with bad food and reviews because of the promise they’ll get better soon
I wouldn't, but the people who own the restaurant definitely would
Actually that is extremely common. Usual response I get to not liking a new restaurant is exactly that
You might if you were being paid to
I've seen people actually do this
There are people that defend businesses just so they keep people employed, simply because they want more people employed and tangentially less job competition. Without a care if it's a good product or service or not. Why wouldn't they? There are entire political theories and intentions to just keep people busy and comfortable for abstract and real reasons.
Removing negative reviews would be like removing dislikes, a purchaser would not be able to know if a product is dangerous or not.
Posted 30 seconds ago.
Well, they did remove dislikes. Wasn’t it in response to some Covid era White House press briefing type shit that was getting like 90% dislikes?
we live in a world where people think that if you have nothing nice to say about a scam don't say anything at all do I think it's a coincidence not at all I strongly believe it's all connected.
People who complain about negative reviews are the same types who can't handle constructive criticism.
The world has taken "If you have nothing nice to say, don't say it" ... WAY TO FAR now!
America is too stupid to vote Libertarian. We’re just gonna have to ride it out and be lucky to enough to watch the world burn while barely making it.
Womp womp
Welcome to the real world
"toxic positivity" is the term you're looking for ;)
"Silence is the best option"
They say...
The world has taken "If you have nothing nice to say, don't say it" TO "If you have nothing nice to say, then say on the internet, where you cant get punch in the face"
@@crisco501 mike tyson was onto something
I’ve always liked the restaurant analogy:
- Customer goes to a steakhouse and is given a vegetarian meal.
- Pissed Customer: gives ‘a negative review’
- Restaurant owner: you shouldn’t be eating so unhealthy. Take your meal and thank me.
- Customer: gets up to leave
- Restaurant owner: but look how hard the cook and wait staff worked (to give you a meal you didn’t want). Think of them!
- Customer leaves and tells everyone how bad the restaurant is.
- Restaurant owner commissions multiple articles explaining how ‘toxic customers’ are ruining the reputation of the restaurant.
- Social media clout-chasers rush in to defend the poor restaurant owner.
And on to the next restaurant…
You really underestimate the trivial stuff people will drag a small business through the mud for.
Imagine attacking your customers and then whining when they don't buy your product. Seems to be the industry standard nowadays, especially in entertainment, especially in the west.
@@thewholething430 Ok but like if its genuinely just bad why should the company be defended?
the...owner goes onto the next restaurant? or is the customer getting this experience at every place they go to?
(goes to steakhouse)
"Customer asks to order a finest steak, instead you'll given a dull looking vegetarian salad"
Restaurant Owners: you should GO VEGAN now!
"The customer is pissed, and rates negative reviews"
As a product designer, the idea that negative reviews are bad because they don't give any chances to iterate and improve is insane. You're supposed to do that before you release your goddamn product, not after. You're supposed to create a prototype, test it with users, get feedback from users, and then use the data you've gathered to iterate on the prototype. If that pen goes for $700, you definitely have enough resources to do this in depth.
This is the difference i find between Tech Lovers and People who love tech. Because there is a very large difference (much like the difference between girls that love horses and Horse girls) Someone that loves tech will appreciate a peice of technology regardless of whether they would own it or not, and be pretty forthcoming about its value as well as its shortcomings, whreas tech lovers are almost obsessive about technology and must have it and will defend it with their life even if its bad.
It actually is really scary how many people will end real life friendships and relationships over stuff like this. Really weird how many people will pick corporations and CEO's they've never met and prioritize that over real people they actually know in real life.
Yeah, it feels like an actual cultural shift that people are suddenly acting this way about corporations. As much as I want to say they're bots or on the company's bankroll, I've met too many people IRL who genuinely believe companies only have their best interests at heart and that their coworker, neighbor, whomever who says otherwise is simply motivated by jealousy.
@@tc2865American brainrot.
@@tc2865 Unfortunately this kind of tribalism is ancient. What we're seeing is a regression towards feudalism. These people are defending giant corporations like they're part of the same tribe. What they don't understand is that corporations and CEOs aren't part of our tribe at all. They're looking to make money and are happy to fuck everyone else over to get it, providing the optics aren't excessively bad.
Mi Torta
People defending giant corporations when they have nothing to gain from it is absolutely wild 😂
No one asked... My content is way better than penguinz0 and UTTP is way better than all youtubers and fandoms!
They are related to crypto bros 😂 probably
@@RobotnikPlngaswould make plenty of sense
go salute your flag or something and think about that. LOL
even if they're small there's no reason to defend bad products
I'm not surprised that these people exist, before CZcams hid the dislikes I saw this wholesome video (basically an abused animal being given a good home) and while the amount of dislikes were ratioed by the likes it opened my eyes that there is not a single thing in this world you could do that someone with an opinion will take umbrage to.
Saw that review and while I was really hoping it might be something to look forward to, but after getting burned enough from over hyped products I decided to see how reviews turned out for the R1 before buying, really glad I did.
Reviewers being honest is literally how products become better. What the heck is happening to companies nowadays?
There's no such thing as a "negative review".
That's just a review of a bad product or service.
haven’t you seen the pickles episode on spongebob?😮
I’d say a negative review would be someone giving a product a 1 star review when they didn’t use it correctly despite clear instructions.
I mean.. there *IS,* but they're rare. I'm sure you've seen one: like a 1-star review by some angry busybody getting upset with a business because another customer rear-ended them in the parking lot (or something). That's a negative (as in bad) review because it informs nobody _and_ unfairly hurts the company (the latter of which is of lesser concern)
Nah that's not true. There are absolutely negative reviews for good products. Usually it's from someone not reading the instructions and then getting mad when it doesn't work.
I have seen people give my local supermarket 1 star reviews, even if they have previously given it 5 star reviews along with calling it the best supermarket in the city, because of the most arbitrary of reasons. The dumbest by far has to be that a nation-wide offer let you buy cans of red bull at a reduced price, and someone tried to buy multiple dozen of them. Of course, the offer did not let you buy this many, and when that was explained to them, they gave an one star review _for the supermarket that had no say in the offer._ If an actual problem occurred (still never enough to justify an one star review), the owner is always quick to fix it and reply, yet the one star reviews stay.
There are negative reviews. It's just that big companies are not the one affected by them, it's local businesses who have to deal with petty and spoiled manchildren (e.g. Karens) who believe anything that goes wrong in their lives has to be blamed on the closest thing.
The most shocking thing I heard in this video is that the stupid fucking pin is $700 plus subscription, that’s insane
25 buttfucks a month btw.
People sometimes forget that they will say and do all sorts of "unthinkable" stuff and acts if they're incognito/unanimous.
Never did I think I would see the day that people treated a negative review of a terrible product made by a large company with a nearly unlimited budget the same as telling a child that their drawing sucks
Dude south park just becomes more and more real by the day they had a whole episode about negative reviews making full impacts on businesses and shutting them down, an over exaggerated joke at the time is now literally happening
The yelp episode? That’s the only one I can think of , where everyone thinks the whole world revolves around what their review is
South Park is awesome 😎
Leaving negative reviews leads to better products. How would the company know that their product is shit if no one told them?
That's why they hate it. taking criticism to improve a product means having to spend effort and money to improve the product.
They probably know the product is shit by just testing it themselves. The question is how willing are the customers to tolerate the lack of quality.
Thanks Charlie this is a really important topic. It's like a dictatorship where anything negative is censored or silenced. Not only on Twitter, but basically everywhere on the internet, if a product is objectively at least decent or even good but you don't like it/it's not your taste and you say that, it's like people say "yeah then don't be here/don't buy it/etc." and you're getting disliked to hell
If a couple of negative reviews sink a company fully, that company should not exist in the first place.
I don't remember ever watching Marques start a review by saying: "This thing is bad at almost everything it does basically all the time." He knows how much power he holds when it comes to make or break fora tech gadget, especially a new gadget from an unknown company. So the fact that he chose to say this tells me how bad this device really İs.
No one asked! My content is way better than penguinz0 and UTTP is way better than all youtubers and fandoms.
Report this loser bot commenter for spamming. This should become normalized, sick of seeing it.
Edit: To be clear just in case the comment is gone when ppl see this. I’m not talking about OP. 🤖 reply was first comment.
@@sm64istrashlolHOW DOES MY COMMENT GET DELETED TELLING PPL TO REPORT A SPAMMER BUT THE SPAMMERS COMMENTS REMAIN?! FIX YOUR SITE YT.
REPORT THIS 🤖. SICK OF SEEING IT. NORMALIZE REPORTING SPAM.
@@sm64istrashlolmy comment gets deleted but this 🤖 can spam 1000000 comments without issue. Love this website.
The comment section is so broken man. My comment telling ppl to report the spammer above me gets deleted, his remains. Amazing.
Dude I work as an industrial quality analyst. It's a basic fact in business that the most important factors are the ones you can't measure, especially customer satisfaction and reputation. If you screw over the customer and cause a bad reputation to pick up traction, your company's days are numbered (and rightly so). The customers are quick learners, if you don't deliver what you've led them to expect, they're going to be pissed and go somewhere else, telling everyone to stay away from you. That's the BASICS, these shills are too dumb to even know that, all the while pretending to know what's good and bad for companies.
It seems as if the c suite has never ever heard of the concepts you're mentioning in your comment
Lately many companies have been making baffling decisions that they somehow can't predict will obviously backfire
Boomer ouroboros death spiral
Because crypto bros and cooperate shill doesnt have common sense. Is like many ppl said iphone is svck compare samsung, but personally i have frustrating after sales and defect products from samsung than apple. Every pro samsung youtube channel said its iphone k1ller, im still choose iphone over samsung because of that. Review doesnt affect me much, if i hd bad after sales drama before.
@@A.LeMayoWhat about any of that is boomer?
@@WSKRBSCT Look at who controls the money and has final say on corporate decisions. Boomers and Lost Generation are notorious for shooting themselves and everyone around them in the foot to chase immediate gains. It stems from a misguided belief that number must continue to go up indefinitely at all costs as if that was even feasible. They need to stop harvesting the golden geese for their bones and be content with the golden eggs they lay.
shouldn't the negative review itself be motivation to get better? I saw another commenter mention No Man's Sky and it's huge redemption after it's terrible beginning. A good example of not giving up after negative reviews, and instead working to make it better because of the negative reviews. If a company gives up and doesn't try to make something better after getting negative reviews than that's on them not the reviewer. Another example is the Sonic movie, if the people who made it just gave up after the bad reaction to the old design for movie Sonic, we wouldn't have the fun Sonic movies we have today.
And when something is a good product and will probably get majority good reviews then any bad reviews aren't going to hurt it.
So now we got be nice to everything and can’t be honest or mean or it’s wrong? It’s such a weird world we live in now
The worst thing in the modern world is that the tech products or games don't come finished, I still play on my psp and everything works perfectly fine since day 1.
Exactly! Once physicals and oldies become near impossible to find or purchase, I’m done with gaming. I play on Vita, no problems because the developers just release the product and left us the hell alone
I’ve had to replace the battery in my psp once since like 2008 and that’s it