r/Talesfromtechsupport "Email Me Printer Ink!" "That's... not how it works"
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- Äas pĆidĂĄn 29. 01. 2020
- r/Talesfromtechsupport Man, talk about stupid. The customer in this video tries to get an IT professional to EMAIL printer ink to her. What is IT supposed to do? Just attach printer ink in an email, hit send, and then magically the printer is refilled with ink? Lady, I don't think you understand how printers work... or how email works, for that matter. If you like this video and want to see more, hit that subscribe button!
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#reddit #talesfromtechsupport #funnyredditposts
"Sneaky Snitch" Kevin MacLeod (incompetech.com)
License: CC By Attribution 3.0 - Komedie
I need money, so mash $5 into your computer screen and hit "comment." The money will appear in my bank account.
Thanks
No u
Not how that works
I need cash too so can you hook me up by shoving your credit card into the disk drive?
$5
There ya go :)
đČstonks
That "Clearly you don't" is quite possibly the most alpha thing that IT person could have said in that moment. It was just so perfect. I kinda wanna frame that moment and put it on my wall or something.
Syrahl696 I thought it might be another thing. I had a printer that would print a test page that you need to scan after changing cartridges and would not go away until you did it. My mom could not figure it out even though it said with big letters âtestâ âscanâ
@@siimmy14 HP printer? Mine does that. The purpose is to realign the cartridges. Here are examples of the test pages for various models of HP printers: www.google.com/search?q=hp+printer+cartridge+alignment+test+page&sxsrf=ACYBGNSbgqf-atKv7avOpDtnpmb1WAULpA:1580407729648&source=lnms&tbm=isch&sa=X&ved=2ahUKEwjnu83K9avnAhXjHjQIHRMuCmUQ_AUoAXoECAsQAw&biw=1745&bih=886
@@siimmy14 I know this test page thing, but there are devices that need you to scan that test page you just printed? So the printer itself analyzes the page? Wow, technology...
đ¶đ”đ¶đ”đ¶đ”đ¶đ”đ¶đ”đ¶đ”đ¶
@@siimmy14 lol thought I was the only one that had the test page in mind.
it pains me people are still confusing monitors with computers
I blame Apple and those other all-in-one computers.
Adam Pine I donât think all in one computers deserve blame, itâs the fault of these idiots that wont understand even when you explain it to them.
Wait whats the difference?
@@banezh1611 that's a Boomer thing. They refuse to change their view of reality. They refuse to accept help from those who know more cause it hurts their ego.
Apple's fault
"Do this thing!"
"I can't, it's not my job."
"Just do your job and do this thing!"
"It's not my job, I literally cannot do it."
"JUST DO THIS THING YOU INCOMPETENT AND RUDE POS!"
"I literally can't. These guys can though. Look, THEY fixed it because it's THEIR job. Get bent."
Some people fail to see that sometimes it's not a matter of "not wanting to" but of "should not doing"... There could be serious accountability issues in dealing with those machines.
@@mariagmartinho I cannot do it, Captain, the whole thing's liable to explode!
Whenever a custom says "The customer is always right." you KNOW the customer is wrong.
The customer is rightfully wrong
The whole phrase is actually âthe customer is always right in matters of tasteâ. So if they want to buy an ugly couch-they can and should. It does not mean they are right in all things, including demanding discounts and abusive behavior.
@@stephanien6237 Many customers think it does though.
The only appropriate answer is: "STFU, you idiotic Piece of Garbage."
A good continuation of this phrase is, "The customer is always right- about what they want."
What they want might not be the correct thing they actually need... but it's their right to be wrong, isn't it? So, when a customer says they're always right, time for some malicious compliance
My mother says I'd be great at IT. She doesn't realize how often IT Professionals have to deal with people like this, and I'd snap!
Out of topic but can you please tell me the source of that Sanea picture?
Is it really that bad?
Mahi Ghosh Yes please, that picture is adorable
@@megamix5403 It really is that bad. I had to walk an employee through the process of rebooting a modem and a switch on the phone once and it took two hours. I will say though that there ARE a lot of legitimate issues too but they are mixed in with crazy ones like having to walk an employee through rebooting a computer because they keep pressing the monitor power button instead (we have remote software but that only works if the computer has internet/isn't completely frozen). Many times these employees are like 19-21.
snap their neck
Wait hang on that kid who automated his job at the beginning was a CS major and never got credit for that??? He should at least be able to throw that on a resume or something
not to mention if he wrote the script on his own time it absolutely was not the schools property.
@@spyseefan975 I don't know if this is with every school, but my college actually has us sign off our claim to things like this situation even if it was done on your own time if: done on campus equipment or for the use by the campus. Works on code and anything done in chemistry as far as I know. They don't want to give you the credit so they can get any potential money from it.
No pretty sure he can sue tje school it wasent work for hire
@@spyseefan975 he can sue the school I think
I know right?! That made me so sad! Desk jobs are great for us students, theyâre boring af but most of us use it as homework/study time. So we basically get paid to do our schoolwork. And the fact that this student made it so the job was easier, and didnât even get so much as credit, is disgusting tbh.
"Instructions unclear. Squid doesn't pour ink into cartridge when squeezed."
"Did you try scaring it?"
âDid you try turning it off and back on again?â
âAre you sure? Try getting a newer model, and no, you canât speak to the manager.â
@@inkspill5547 " I would like to speak To POSEIDON IMMEDIATELY"
"Try putting it in rice"
Ahh, yes. The Karen who tells an IT professional with many years of experience "No you're wrong. I know exactly how X works!" Clearly you don't if you're asking IT for assistance.
I always find people like this hilarious. My response is 'oh, well clearly I don't know anything and I can't help you, sorry for wasting your time' and I hang up... then they don't get anything solved. Also, I'd make it a habit to record all my conversations so I can have proof of the toxic abuse thrown at me during this kind of bull so I can prove to HR that I was in fact, not rude, and had the patience of a saint the whole time.
petition for papa rslash to go back to saying passionate hugging instead of saying intercourse.
TheGuyManOrSomething please!!! I love that.
Deny this request
I second that motion :)
I third that! đ
All in favor say aye!!!
Case with the 3 directors, i hope OP reported that to HR for harrasment.
Sounds like they're fine with it if they keep working there. Must be a cushy job if it's worth their human dignity.
if a am ever to be yelled at this way, i would just calmly get my phone, and start a recording. People tend to think more when they are recorded.
"The customer is always right!" = "Not being a sorcerer and making something physically impossible magically happen is poor customer service!" đ
Oh, I hate the phrase "The customer is always right". One of the things I love about my country (the U.K.) is customer service works on a "don't be a dick and we'll help you" basis, but "Be a dick, don't be surprised when you're put in your place".
A story I read a while ago on Reddit. A Karen sluged a Aldi employee (a cheap supermarket market chain like Target that comes from Germany but has a ton of stores in the U.K.) in the back, no idea why, the Karen probably thought that was how you got a retail workers attention.
The employee spun around and punched the Karen in the face, knocked her down, all Ernie Shavers mode and dropped her in one hit. The Karen screamed bloody murder.
Every customer who saw what happened rallied to the poor girl who had been sucker punched and swore they would tell the police what happened. Karen, for reason, I assume that it was self delusion, thought she was going to a pay day for "an unprovoked assault on her".
She was wrong, did you know Britain has the highest number of CCTV cameras per capita in the world? The Karen was on 3 separate videos blindsiding the employee and was arrested and prosecuted for assault.
For some baffling reason, and probably against her lawyers advice, insisted that she did nothing wrong by hitting the employee and that the "customer is always right". The judge sectioned her (British term for mandatory psychiatric evaluation and care).
The OP never updated, so best guess,.ethier Karen got the help she clearly need or was sent to prison.
@@chaosreaver3597 we have Aldi too in the US
Back in my teens i used to be the "goto guy/student" in school when technical problems occurred. We had a really grumpy teacher who always complained about modern technology. She once asked me to help her with the huge printer/copying machine. Display message: Please change ink cartridge. So I did. 5 minutes later she came looking for me again
"I could only get 2 pages printed, what's wrong?"
Display message: Please refill with A4 papers.
After explaining how to fix the issue, she answered.
"I thought printer made the paper by itself."
How some people can find their way through an educational system and become teachers still haunts me sometimes.
I just assume they have friends in high places or got their jobs a long time ago
My mother was an educator in special ed classrooms and she could barely use a computer (I was the computer genius boy of the family)... her solution for getting to a website (Any website) was to google the name and ALWAYS click on the first link... she turned to me for approval and knowing how stubborn and computer illiterate she was I just said 'yeah that's one way to do it'. I was NOT going to spend 2 weeks trying to show her how to use a simple feature like browser bookmarks... later she ended up accidentally opening up a porn site in front of her students because she typoed the name of the website she was looking for, and unleashed a drive-by download hidden in one of the ads that also loaded, which contained a virus into the school network... Last I heard their 'expert' IT department hadn't managed to stomp it out. She ended up getting mad at ME for it... despite the fact that I wasn't anywhere near the school at the time and I should have 'taught her better' or something... like.... mom, you're so stubborn you wouldn't even let me teach you how to blow your own nose properly... I take no responsibility for your illiteracy. Oh I forgot to mention, this was an elementary school x.x
Some teachers got their jobs before the tech showed up. But the low wages and bad environment probably doesn't attract many good teachers either.
That last story.
-Paper replaced
-Reporting strange characters
Me: Did some idiot put paper with a funky design in it?
-Cue an entire office of supposedly smart people freaking out.
I would put my bet not on a legit idiot, but on a one funny bastard who spotted an opportunity to brighten his corporate day by putting the silly paper and seeing how far can it go.
Please, let me believe.
Jasza676 I can see that. Someone was probably like "Lets see just how long it takes this gaggle of numbskulls to figure out what is going" and then did it. Cause lets be real here, the competence of that staff can't just be limited to that incident.
@@Jasza676 "Oh this person's too self-important to replace the paper themself? That's fine, I can do it." -The troll who replaced the paper, probably. Willing to bet that the person who refused to replace the paper just didn't know how and was probably also the person who sent in the support ticket for the "strange characters."
I was expecting them to have just been looking at the papers upside down
I figured it was just half used junk paper from the recycle bin put in there xD
"The computer is lying." LMAO
Yeah so how can I trust that the coronavirus is a thing since all proof is through media and television... How dumb can all you guys actually bee!?
Fun fact: Computers can lie to you too
A computer would never lie to you.
Sincerely, HAL 9000.
@@nicolaslara6031 a computer only lies if it's told to lie
@@Ckcdillpickle Right
Itâs so stupid to fire that CS major who automated his job. Seeing how clever he was, they should have used him for other jobs involving IT.. this is how you develop and nurture innovation đ really losing opportunities here đ€š
they don't want innovation, they want to save money. They saw the automated job as a way to save a dollar on hiring someone to manually do it.
if people can see an opportunity to make more money they'll take it. Especially in a capitalistic society
@Gigachad should've wrote in a kill switch to it.
And this is why you code part of the script to require something to be included to which only you have access. Remove the stuff that needs to be included and the script fails.
CS major should learn. And learn he did!
Innovation is not in the interest of management. Management's only interest is justifying its existence, doing as little work as possible and getting paid as much as possible.
"If I could manifest physical... dog."
Now there's an idea...
Baby steps. Let's start with atoms.
Why are they not funding this research?
@@user2C47 Actually might work. (On paper at least.) You could use magnetic attraction to maneuver atoms around and form them into something. (Although only would work on paper, as the Earth's magnetic field would mess it up, and any amount of gravitational or magnetic interference would completely mess it up.)
rSlash "I can't always pet you on demand."
Yugo "Clearly you can."
Imagine telling someone who's a professional in their field that they're wrong.
Delta G4mer
Oh I wish I have that moment
Last week in my University classes, my scripting professor was giving us advice on how to draw. (I'm in the animation program, is we are required to draw before class for every class we wouldn't normally draw in.) Now, this professor has been in the animation industry for a LONG time. His art is impeccable. And all he was advising was, "Don't do tiny sketchy lines when you sketch. Use your entire arm, hold the pencil loose and make messy but clean lines." Almost every artist knows to do this. And, if an artist doesn't, it tends to be a choice for the style verses lack of knowledge in the practice.
And this girl, this child just couldn't help but question him. She didn't simply ask why, no, she basically said what he was doing was stupid when she'd just trace clean lines on after. (Which, yeah, she's not wrong but...) There are TONS of reasons animators draw like this. I've never seen a Disney lead make small sketch lines. Doing large arcs and using your arm adds life into the drawing and makes it less robotic. (Amongst many other things.) My professor explained all the reasons for TWENTY minutes, cutting into scripting and this girl had the audacity to say after, "But you still haven't explained to me why I have to do this."
This is like, one of the best professors in the school, he's not easily angry, very chill, and his face got visibly red before he just moved on. The amount of disrespect she had for a man who had been in the industry for at least forty years is beyond me. We aren't even quite in the program yet. We're taking the classes we have to before turning in our portfolio to make it into the program. She's got two chances before they force her to choose a new major (we all do), and I can guarantee she just neutered her chances for this year.
Julie Crandall thanks for sharing!
I have user asking me to install a Wifi repeater for his office so he can uses his mobile devices in his office, he proudly claims that "I know this is can be done and I can even set it up myself because I have done more research on this than anyone else". Except that the Wifi repeater will not work because there is simply no Wifi signal any where near his office.
His office is in a lab that forbids the use of mobile devices, naturally no Wifi as well.
There's always an exception. In my situation I went to a doctor that insisted that I had some kind of tissue buildup when I knew I had a kidney stone. I trust the doctor though, so despite my doubts I went in to surgery for that tissue removal when my urinary tract was completely blocked off.
He found a 1.5CM STONE!!! I had a long recovery time but I'm very lucky the surgeon was able to notice the actual problem.
"Are corporate bigwigs so out of touch that they can't recognize party paper?"
Yes, typically corporate bigwigs are where they are because of who they know and what family they were born in. They are not actually very competent on their own.
I think this was a problem of miscommunication... somebody wrote 'strange characters' into the ticket for lack of a better term to use (that they could think of) to describe a festive border full of streamers, confetti, and hotdogs... and everyone (including me) ended up assuming it was webings/wingdings or some strange font the printer was printing in. It's like nobody actually went to look at what was coming out of the printer.
"Email me more ink" has big "I need to download more RAM" vibes.
SMH. whoever physically checked the printer never even thought of checking the paper??????
email ink .... suddenly remembered a customer ordering me to change the setting of their tv for them over the phone. we are sending signal to cable box and not have any control of their tv. they really don't understand we only sell the broadcast and not how/where they see the pictures.
customer confusing wifi as non wired modem and should have no power cord to turn on modem. smh.
happy to escaped the madness of tech or worse customer support.
Had a friend, that worked in computer tech support. We were on the phone and he was complaining that his computer speakers weren't working. He reinstalled drivers, rolled back drivers, enabling, disabling, did all sorts of things like that. Through the entire conversation I kept asking him if they were plugged into the computer. He blew me off "saying of course they are, I never unplug them." He had spent hours messing with it. Finally, I say "just look at the connection." He lets out a heavy sigh, "fine!" He sets down the phone, I hear him messing around, and then he comes back, picks up the phone, says "shut up," and hangs up on me. Yep, speakers weren't plugged in. Sometimes we don't realize we're in a forest.
Is wireless power not a thing to you all? /s
To be fair, sometimes things can look like something else has happened. In the past 8 years I have had at least 2 similar situations that took me a minute to think of the paper. The first time was when the computer techs had apparently accidentally scanned at least a few dozen blank pages. The printer had a part on the bottom of the lid that would show up if there was no paper and it left a faint line. Those type of lines are almost always either the toner, fuser, or transfer roller and are not that uncommon so they were the first things I checked before thinking of the paper that was loaded in.
Another time was during a spell where there was some sort of driver issue and it was causing print jobs to be replaced by hundreds of pages with a single row of ASCII characters. I received a ticket during this time where a user had stated they were getting these at the top of their prints. I went through the whole process of removing and readding the drivers before realizing that someone else must have had the issue and loaded the paper they had printed with the characters back into the printer.
That being said, with a specific design like that... they should have realized it quicker. By description alone though, with the exception that they should have went to firmware, resets, and a few other troubleshooting steps than were mentioned before trying to ax the printer... I can see how some of this happened.
Whatever you do, do NOT switch over to retail as an escape
@bis225 Yep, as a programmer, I agree.
When it came to the "replacing the paper" story, I called the outcome about "weird characters" near the very beginning, but I never thought it would be of "4th of July Bash" kind of levels of stupidity.
Oh man, that was hilarious.
My favorite is "The computer won't turn on"
Me: "So no fan spin, lights, noises at all? "
Them: "No nothing at all!"
Me:"Is it plunged in."
Them: "Don't you think that's the first thing I checked!"
Walk down there. The cord is plugged into wall but the cord is not plugged into the computer. Make a big deal of plugging it in for Mrs. snippy.
âŠwell thatâs not their fault, they honestly thought it was plugged into the device and checked if it was plugged into the wall as most would
@@bostonrailfan2427 No it's not her fault, but attitude makes all the difference
I love that he talks to Yugo with entitled kid voice.
Itâs to scare off potential predators
How do you think he talks to his wife?
"I'm entitled to give a good boy some belly rubs!"
@@hamsterlp0372 And lots of head pats
It's the same voice for everything
-Ok the ink should now be pouring from your screen can you redirect the ink to the printters fuel tank
**fuel tank**
im using shmenji anime app and my mans stole your comment
I love how any man's toughness simply disapper when confronted with a pupper
Pets do that sometimes
Hearing rSlash gush over the pupper is the best thing ever
So first we had someone who thought WiFi was something you could refill, now we have someone who thinks printer ink, INK, can be emailed. Someone should now go create a cryptocurrency, name it printer ink, and watch as boomers buy into what is literally worthless.
when I worked as a cleaner at city hall, I had a worker who was sitting extremely hunched over while looking at his screen. when I cleaned his desk and got a look at his computer screen I realized he was looking at an extremely small letter type. i told him I don't want to be rude but why don't you just enlarge your letter type then you don't have to hunch so much' he looks at me, at the screen back at me and says 'You know your right'. probably saved him a few trips to the physical therapist lol
You are just too lazy to refill your bosses WiFi, so you make this comment here, to show it to him, so he thinks that HE is the stupid one.
@@julibean5125 terrible and not funny joke.
Brad sorry to disappoint but it isn't only boomers. I have worked in the IT industry for over 20 years. Mainly with end users. I really do enjoy it but have so many stories like this it would scare off any one that even thought about working in the field. I have had people tell me I was lying when it clearly said on the screen in front of them that the user deleted files etc, I have had people say they didn't know what the beeping sound from a battery back up was, I have had people say they couldn't turn the computer on with the power out, I have had people talking like Boomhauer from King of the Hill while co workers are behind me in the tech office literally on the floor in hysterics from laughing so hard. Some times I wonder if the ignorance is contagious and some how I will be infected like Agent Smith from the Matrix. But alas I do really love helping people with issues and majority of the time people are kind, respectful, and truly appreciate my assistance.
â@@stuartyouens1540 little input from a user here, who contacted Support for the easiest things.
Sometimes our brain is just completely fixated on one thing. I am quite tech knowledgeable for not doing it professionally and already decompiled programms etc. To see where the error was and managed to fix it as it was running on an old version and the fix was known but couldn't be upgraded for whatever reason and in the next moment I have a total brain blackout where I troubleshoot everything I can think of, contact IT and jt turns out that I just forgot to tick a box. Must not always be an idiot user, even tho I felt like a total idiot back then, but sometimes the brain is just completely focused on a thing ...
âStrange charactersâ
Have these people really never seen hotdogs & fireworks before? LOL.
Corporate office environments are bad for the Human brain. It causes them to completely shut down any pattern recognition or memory details that aren't worked related--case in point, they see hotdogs and streamers and think "strange characters", because it's not letters or paper, because their brains literally can't wrap around what is happening.
AD0GSW0RLD
Apparently not except the OP with his âOOOOOH MY GODâ reaction.
Maybe the hotdogs and fireworks have arms, legs, and eyeballs? Maybe they mean strange characters more literally.
I am guessing that the pictures were added onto the things they were printing. If they had writing it would probably look like strange chars.
@@issashurbi2952 naw it was already on the papers
I feel bad for the guy in that second story. He didnât get any money for his product, nor did he get any ownership!
R/ : I have to work, buddy.
Yugo: *puppy dog eyes*
R/ : I canât resist puppy dog eyes!
Itâs okay. I canât resist puppy dog eyes either. đ
Morgan Newton I know, right? Catsâ eyes are the same for me. I love his puppy bloopers.
I was a receptionist that moved to office manager to executive administrative assistant. I knew the paper was the issue fricken immediately. He said Someone put paper in and he closed. In my experience, Someone is a dumbass. lol
Same
because "someone" means "me, but I don't want to admit it in case it was the problem"
I have never done anything remotely tech-related or business-related in my life, but as soon as the strange characters printed from multiple computers, I was practically screaming "CHECK THE PAPER!!!!" These people are just straight up idiots.
@@rockercaterrorencountered4924 Word.
@@rockercaterrorencountered4924 Perhaps I was not listening closely, but I was under the impression that the ONLY thing showing up on the hard copy was the strange characters, and I was thinking of the ASCII crap that prints out from my printer several times per week.
"email me printer ink!"
me: *emails a picture of printer ink*
underrated comment I gave you a like
"You emailed me ink and it still doesnt work! Why are you IT persons even paid at your job if it was CLEARLY not the ink that was an issue!?"
Julibean
âYou told me to âemail you printer inkâ and I did my jobâ
Ahhhh.... malicious compliance đ
I legit would have done that
2:20 Huh. I'm not a lawyer, but that "it's a work product" claim sounds really fishy. OP created the program, so from my (admittedly limited) understanding of copyright law, the program belongs to OP unless he was commissioned to create the program (which he blatantly wasn't), meaning that the college would have to purchase rights to use the program from OP. (note that photography is the sole exception to this rule, as intellectual rights to photos _always_ belong to the photographer.)
Unless I'm mistaken, a "work product" is something that you create as part of your job. His job was to log the computers out; *not* create a program to do said job.
It's actually normal for some companies, especially those involved in product or content creation, to have clauses in their employee contracts/agreements saying they can claim ownership over things the employee creates during work hours or with work resources and in some instances simply whilst being employed.
I fixed once a 3k dollar printer in a library which i visit almost weekly that was printing a "unreadable mess" (they already knew me for years back then, that's why they trusted me). The solution was to clean the printer and insert fresh paper. The problem? The customer used the exact same piece of paper over and over again when she tried to copy a pile of documents as big as my thumb. Printed a page, waited for the "no paper" error, inserted the paper back into the printer, and printed the next page... I don't know how many times this single piece of paper went thru that printer, but the ink was literally flowing down like someone unloaded a hole ink cartridge on it when i looked at it. No clue how the paper survived that long without ripping.
I don't work in IT or similar and i don't have THAT much knowledge about hardware, let alone printer, but i managed to fix this printer with nothing more then common sense, some paper towels from the toilet and rubber gloves and a bottle of cleaning alcohol from the store next door. It's astonishing how stupid some people are. I get it, sometimes it's just misconception or lack of knowledge... but sometimes, all you need it common sense, no matter how savvy you are.
Sounds like Hugo is training you to pet him if you want silence
It's "Yugo", not Hugo just so you know.
Keza Motlana Hahaha. I thought the same thing. Every so often Iâll realize my boys trained me to do something. Pets are so smart.
If anyone is upset with this channel they will have to speak to Yugo because I think he is the manager. I loved this channel before but Yugo outtakes make it even better!
đ¶đâ€ïž
@@laurenevers8644 I made that mistake before too. XD
yes, itâs puppy extortion
Puppy loopers is basically
âDooOOOOoOoG!â
I really love the quote "The computer is lying" Like, I don't think so bud.
"IT treated me like I don't know how to use a computer."
If you knew how to use a computer, you wouldn't call IT.
If you knew how to use a computer you wouldn't NEED to call IT... I always find it funny when people tell me, who went to college for computer networking, that I'm wrong... I even had one lady yelling at me 'that's not that problem!' over not being able to get her e-mail over her smart phone. (I had identified the cause being her ISP having a service outage, which was actually posted on their website when I looked it up... and her husband couldnt' get his email through his phone either from the same service...) so me, her husband, and the ISP themselves were all WRONG. I had to tell her, "WEll, in that case I'm very sorry but it appears that I lack the skill and knowledge that you have and I won't be able to help you solve a problem you are perfectly capable of solving yourself." As I left her house she screamed at me that I Was fired (I was working freelance home IT at the time). So I just said 'Thank You'.... and left her kind of dumbfounded. lol. She never called me again and I DID NOT miss her. (I forgot to mention she was a mediocre lawyer, not someone in any technical field so.... lmao)
@@ShalmendoGlineux Some people are just that special kind of stupid.
Iâm not even a professional and Iâm pretty sure I knew how to use a computer better than half the idiots these poor tech support people have to deal with by the time I was four đ
I'm a boomer and I when I first had to use a computer the IT people were so awesome! I would always tell them I had little to no experience with these evil little boxes. We'd laugh and then I would listen and learn. Very often, pretty much always, the IT personal would be young enough to be my grandchildren, but I respected their knowledge! Some people just can't accept that we can learn from these talented young professionals. The world is changing boomers. Either get on board or be left behind. Just don't mistreat your IT department .They're your best friends. I always thanked them for making me look good in front of my customers đ„°
Lauren Iversen boomers donât use CZcams
@@canyadigit6274 đ€Ł I'm not your normal boomer I guessđ€·ââïž
CanYaDigIt Yea they do...
@@MamaLauren523you sound awesome and I thank you for how nicely you treated Tech Support. That's the field I'm going to be studying to enter and I can only hope that even a small fraction of the people I deal with will treat me that nicely lol.
Stories like these make me feel a lot better about my tech proficiency.
Some of these stories! Okay, now, I have to share one from my Dad!
This happened some years ago, with my Dad. My Dad worked as an IT Tech for a big Corporation before he got a new job. One woman called his office in a, "I'm Important" kind of voice.
*Dad:* Hellow thank you for calling, this Dad, how may I help you?
*Karen* Yes, I can't get to my e-mails. It's very important that I do!
*Dad* Okay, let me try a few things and see if we get your computer up and running.
After some of the basic things and Dad trying a few other things, Dad decided to try something else.
*Dad* Okay, Ma'am I'm going to try something. Can you unplug your computer and then we'll see about rebooting to see that might help.
*Karen* But I can't see anything!
*Dad* What seems to be the problem?
*Karen* The lights are all out in my office and I can't get into my e-mails! I'm important! I need to get to my e-mails now!
*Dad* Ma'am are you in Such-in-Such Building?
*Karen* Yeah. What does it matter? Are you going to help me or not?!
*Dad* Ma'am, I *can't* help you because there was a power outage in your building.
*Karen* I need to get to my e-mail! I'm important!
*Dad* Ma'am no ones going to get to there e-mail. I can't help you! There is no power!
*Karen* But I'm important!
Dad had enough, just hang up on her and put in his report the whole thing. His boss got a kick out of it though!
Always nice when the boss understands how stupid the user was being and you weren't actually being stubborn, impossible, or intentionally rude to them, they were just being IDIOTS!
i love hearing clips of a grown man trying to record for a CZcams video but cuddling his dog instead.
it's just so perfect and sweet!
What I want to know is.."Strange Characters" couldn't have been pictures of Hotdogs, streamers etc. That would have been much easier. And why not send an example in the first place?
They never do. You are supposed to magically know what is being shown. It is a well known fact that IT support is supposed to have psychic seer powers.
I hear "strange characters" and I'm either thinking wingdings or the language in Pokémon lol
I thought it would've been just previous text or something lol, hotdogs and fireworks are a bit over the top to not notice
@@exvangelica4271 You mean Japanese?
@@jadereininger7082 no, like the language that looks like the unknown pokemon
I can safely say that rSlash talking to Yugo is the cutest thing
Yes, it's so precious
His laugh always makes my day better. I donât watch until I get home from work on purpose so I can have a good laugh after a long day.
When I read these, I am SO glad the company I work for integrate a computer literacy system. To explain it simple, the RH know the minimum a user must know to be able to work for the company. They have a test that usually weed out the one that put 'microsoft office expertise' but don't know what a macro is, for exemple. Of course, there is always some people that find a way to bypass the system but our service have two ideals tools against stupid users.
For the overly aggressive one, there is a blacklist system that block the number assigned to the user to call IT. If someone is blacklisted, they must contact their manager that must call for them everytime they have an IT problem. We also use the BL system for computer illeteracy of people that can't be fired
There is also the 'Computer illiteracy' condition that is indicated in the contract users signed, stipulating that not being able to do basics PC actions equal in the company to have lied on CV and ground to be fired.
I love how RSlash tries to reason with Yugo
Iâm not IT, but about 12 years ago I was was tasked with managing the system at my then job, no expert but omg the simple stuff that just stumped some people. No, turning off the monitor does not turn off the computer.
When I was in high school, during my computer class the teacher asked if we knew how to create a new folder and no one but me said yes. If people can't even create a folder, then how can we expert them to even do anything on a computer?
Faye Remmie wSaassseaaaawsĂ deu
@@MagiRemmie that physically hurts me. I've got collegiate level people around me who don't even know how to operate a windows machine at all. It seriously concerns me that these people will be the future; especially in such a tech-saturated world :P
I was almost yelling âcheck the trayâ
rSlah: "If computers can magically materialize things to you over the internet"
Amazon: "Hmmm..."
I have friends who were caught up in the collage trying to steal the ideas if students. Most now will write the program , copyright the program ,then yse ut on campus as a program i made before i was a student. Collages have found out that this cists a lit of money to take the students to court.
What?
r/ihadastroke?
@@Neb_Raska i think they're saying that some people he knows that work at a college got in trouble for trying to steal a student's code, the students responded by copyrighting it and making the case that they made the program before they became a student, so the school legally can't claim it. the school still tried and the student(s) took them to court where the school is now finding out how much of a money sink it is to do so
I knew what was going on in that last story almost immediately. If the problem started after the paper was replaced, then the first thing you should check is the paper
If it is a central printer, the person experiencing the problem may not know the paper was replaced.
I live for the puppy bloopers. It instantly makes my day 100% better. Give Yugo ALL the pats.
The 'strange characters' one is hilarious, I literally LOL'd. Keeping ambiguous to prevent spoilers. The puppyblooper is cute!
Worked at a factory. When you tried to convince a supervisor they were wrong they always used this fallback to win the argument. âYou are bordering on insubordination !â
I would have replied "You are bordering on stupidity"
13B Gun Bunny The only problem is that would lead to punishment.
@@wd9dau
Probably. But hopefully it may lead the supervisor to rethink his/her âYou are bordering on insubordination!â argument as asinine at best. But in the end it does not matter as I would have looked for a better job anyway. I mean, who wants to work in that type of environment anyway?
@@13bgunbunny42 Not sure I would do that if my ability to feed a family depended on the job, but I like your attitude of not taking nonsense from companies that encourage a bicyclist attitude (bow to those above, tread on those below).
Great to hear more puppy bloopers, dude. I missed these, and it's just so funny when they happen!
I'm an IT guy for the state. I support all of our offices across 3 counties. I have had to drive out to remote offices before just to walk in, turn on the monitor, then leave. All because people wouldn't believe me when I told them to do this over the phone. Just last week, I had a supervisor catch me in the hallway and start chewing me out because someone's program that is a major important part of their job isn't working, and why haven't I fixed it yet. I tell her that this is the first time I have heard about it. I ask if anyone has put in a ticket for it, emailed me about it, or even picked up a phone and called me about it. She just waves me off and tells me that it needs to be installed on the computer. I tell her that cannot be, since this program is a standard part of the image, and is automatically installed on EVERY computer. I go look at it. I see the icon. I click it and open the program. It opens right up to the login screen. "OK, so what seems to be the issue? Clearly it is working". Turns out that the user has been unable to login for over 3 weeks. She cannot because this supervisor never submitted the paperwork for her to have access to this particular program (which is supposed to be done by the supervisor upon hire) so she has no login ID. Since this supervisor is a well-known idiot, and NOT in my chain of command, I just shake my head and walk away as she is telling me to 'fix it'. I just go tell the head supervisor of that office and drive back to my office.
Yeah, I see this level of stupid almost every single day, and have for decades.
Those puppy bloopers added years to my life, thank you đ„ș
Okay thank you for uploading this, I have something to watch in my two hour free period before the bus gets here.. Gotta love uk college
.
*no one:*
*My dad:* *I NEED TO BUY MORE DATA I RAN OUT OF IT*
Apple: * hmmh *
I mean... you kinda do buy data, in a way. Just not directly.
And that was the last Dad was ever heard from...
Buy more data all the time
There are now phone plans where this can happen.
your interactions with your dog in the bloopers is ADORABLE!
The best part of the video is puppy dog bloopers. It always cheers me right up.
The story with the directors smells like an HR case.
Exactly, sounds like mobbing and harassment.
Gotta be able to prove it though
@@TruthNerds and with witnesses, they even had to shut their doors
@@xmichaud sounded like there were a lot of witnesses.
@@MGC-XIII sorry, witnesses that would testify in his favour
I really appreciate you posting these so early in the morning, as I always listen to these at work. Thank you :)
I enjoy many stories from these subreddits, most of the time though I cannot relate too much but get great joy out of the responses of people that are clearly sick of the stupidity of people that think they are superior.
That "clearly you don't," is the most relatable goddamn satisfying comment I've heard from these stories. The number of times I have or wanted to tell supervisors, managers, directors that when they are being notable stupid is countless.
Not gonna lie, puppy bloopers is like 1/3 the reason I love these videos.
"This hasn't been working for months!" Oh, well, we've been here the whole time. You should have done this.
Your puppy bloopers are so adorable today!
âPorn hub would be a lot more interestingâ Iâm dead
I really love the puppy bloopers đ They are so cute! Thank you for keep adding Them in đ
Happy to see Puppy Bloopers back! I was getting worried
When my grandmother was in her last few months, she asked me if I could fax her some cash.
I'm surprised she didn't ask you to 'wire' her some money... that's what they actually used to do, and how Western Union did a lot of it's business.
I'm speechless,
Some people...
I retired from an IT desktop support position last week. I *LOVED* the last story on this video. Oh my gosh... 24 years on a help desk and I still laugh at the stupidity.
Canât beat puppy bloopers with Hugo xxxxxxxx awwwwww
rSlash đ thanks for making my morning!
I see that corporate bigwigs of today still haven't lost their good old "corporate-bigwig-reality-distortion-field" skill
I love your puppy bloopers! Yugo is so adorable!
The puppy bloopers are so cute and pure cause you can hear his puppy voice for his dog it's so cute with just the pure love for his dog radiating out of it â€ïžâđ©č
Capitalism in paper: inovation and iniciative are compesated in the workplace with raises and highters positions
Capitalism irl: guys loses him job for making more efecient
I'm missing the r/letsnotmeet and entitled parents.
My favorite part was the Puppy Bloopers! So cute! â€ïžâ€ïžâ€ïžâ€ïžâ€ïžâ€ïžâ€ïžâ€ïžâ€ïžâ€ïž
All I want for Christmas is a one hour puppy bloopers compilation
The commen sense desk needs a plaque that says âcommon sense isnât commonâ in gold writing.
Iâm out of food but I have to feed my family! Can you please email me groceries?
Thatâs how stupid the printer ink person sounds.
Good for you! I almost made the same point. Would have been embarrassing if I didn't read the comments first.
Yay for Yugo! Exactly what i needed this morning!
Recently was "volunteered" to answer support desk calls from doctors as part of the implementation of a new medical record system. Family medicine doctor calls because he can't create patient notes. I explained I would create a ticket and assign it to someone who would call him back. He screams into the phone, "I WANT IT FIXED NOW!!". I patiently explain there are not enough actual service desk people, so we are creating tickets for them and someone will contact him shortly. He screams, "I WANT IT FIXED NOW!" a few more times. I give him the same response, every time. (I raised a child, I've dealt with toddler tantrums).
He finally gives me the information I need to open the ticket and hangs up. Come to find out, his notes were opened for every patient, as pop up windows, and he was expecting them on the main screen. Silly him.
Doctors are some of the WORST users.. they're trained to be demanding, think they're gods, and so on... It's nearly impossible to get them to learn how to use their own software correctly, let alone get them to do simple tasks like reboot their station or whatever because they 'know better' then the IT guy they needed to call... if they knew better they wouldn't need to call IT to save their ass... Usually it helps to have the doctor hand the call off to the secretary or a nurse or something because they're less arrogant and egotistical and will actually do what you tell them needs to be done, and you'll get the problem solved much faster.
@@ShalmendoGlineux - he was my biggest toddler. I was trying hard not to laugh.
I had a surgeon call who couldn't start his surgery because of the new system and he was lovely. As an IT person, I find it scary to have surgery dependent on a software package, but there we are.
8:23 "The customer is always right" about how the laws of physics work?
Did it just for you Rslash! đ
I love tales from techsupport it is my favourite subreddit.
He speaks,
the dog squeaks.
Best duo so far.
Every tech support story: "I already resigned and found a way better job, so don't comment about me being stupid for reacting a certain way" Suspicious...
If you've worked in IT for a shitty company then it's not surprising.
video starts at 16:50
*Gotta get them r/PuppyBloopers*
I've been stuck in bed for majority of the day, so I just wanted to say thank you for making videos đ they always make me feel better
Iâm not in tech support but Iâm a aspiring coder and I love how tech support employees make interviewing them a adventure
Ayy I love this subreddit
Baby Yodel same here
9:12
Well that would be interesting
Puppy bloopers are the best part of the video!
So many of these bring back memories from 20+ years ago when I was in IT support (also programmer/analyst). "Report x won't print out" two classics were printer was off or out of paper!