r/Talesfromtechsupport Clueless Coworker Throws Out $3,000 Computer
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- čas přidán 1. 07. 2024
- r/Talesfromtechsupport The lady in this story has the best monitor in the whole building: a $3,000 state-of-the-art gaming monitor. But as soon as she has 1 tiny little problem with it, she demands that the IT department throws it away and replaces it with a new (worse) monitor. OP is more than happy to comply, and he ends up with a free $3,000 monitor! If you like this video, let me know by smacking that like button!
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"Sneaky Snitch" Kevin MacLeod (incompetech.com)
License: CC By Attribution 3.0 - Komedie
Pro tech tip: If you're having a bad week, you can hit the like and subscribe buttons to immediately fix that error.
No u
r/ProLifeTips
R/cursedcomments
rSlash please reply to this comment, it’ll make my day :)
What if you've already clicked subscribe? Will it work if I just click the like button? Oh well, guess I'll find out soon
That last story was was more wholesome than I was expecting. That guy's boss was absolutely right. Mistakes like that only happen once.
People (and especially companies) forget that people should be investments. $3k mistake here, but you bet there won't be another mistake like it down the road. Seems like a wise investment to me, right?
@@Midnight24435 for sure, especially in highly skilled jobs like that, where people have studied for years to get the qualifications/knowledge but may not have had those kinds of responsibilities before.
Maybe twice... I accidentally knocked a 40kVAC line into a piece of equipment and it literally exploded. 4 years later I knocked a server into a 480VAC Mains line. Whoops
@@DoctorX17 Well you could argue those were very different mistakes. In engineering if you never make a mistake you are not doing your job. The goal is to make more money for the company then your occasional mistakes cost.
@@tomschmidt381 true, true
LMAO. That poor sweetheart that exploded his computer. What a darling. That was a great story.
I thought I’d popped an inverter a few weeks back, happily they’re pretty tough
A TIFU by blowing up my computer.
I did something like this to a personal computer before. Was doing something with speakers and fried my onboard sound. Lesson learned is audio jack = power out. Not power in lol. It was fixed by a USB sound card dongle
@@vexvesper A lot of sound cards allow 3.5 jacks to be used either way, actually. But that's at most something that sound card designs converge on, and certainly not a rule. Especially older cards may not be able to handle bidirectional signals.
I think the one in the last story was a female as the story never states the writer is male
"I think I know why your students are calling file names 'I want to die'..."
Ikr? Like how can you be this daft and be entrusted to teach anyone anything? I've lost hope in humanity.
I just listened to this and my mirror neurons are trying to get me to end it all .....
She could've just locked permission to change the name of the folder and properties.
@@Axxetto what does "could of" mean?
@@Nerobyrne meant could've
That last story was great. We need more people like that story's tech. Reminding us that what could be a bankruptcy for us is just pocket change to the boss, and that a small mistake early on could cost a lot less to help us fix than it does to replace us at the job.
pocket change for the company doesn't necessarily mean pocket change to the boss~
This Story reminds me about the first time i tried to upgrade the hard drive in the family PC back in 2010 (a 40GB IDE HDD) and fried the Motherboard trying ... Shouldn't have tried to plug in the hard drive while the PC was running 😅
Doubly so in embedded systems engineering. I'm an embsys engineer. I can tell you that any experienced embsys engineer has two things: burn scars from a soldering iron, and psychological scars from blowing something up. I've heard people jokingly refer to burn scars as a secret entrance ritual.
Not just that but even if it didn't another machine would eventually blow completely invalidating the replacement of the employee.
How does it cost a company money to fire and replace employees? Can someone explain
"Sir or madam; please _check_ if the computer is plugged in."
"Your disc drive is _not_ a cupholder."
"No, I am _not_ in India."
Sure thing "Steve" who has a particularly thick Indian accent and can't even speak English but rather just read standard responses off a cue card.
I'm pretty sure that the Chinese immigrant that sat next to me when I used to work a call center job years ago got told that occasionally. He spoke better English than I normally do, just had a very slight accent, but only enough to tell he wasn't native to the states. They usually told him that they wanted to speak to someone in their own country. Funny thing is, he was one of the better techs (he had about the same technical skill level as I did, but much better customer service skills). He did go by a Western name, though, since people strangely could not pronounce his very easy one syllable given name. Although, people that call into tech support are usually already cranky and can become quite rude quickly; I got told more than a few times to put someone of the phone who isn't stupid after merely giving the standard greeting when I forgot to neutralize my thin, but present "Southern accent." As for the CD-ROM cupholder, in the mid-90's I worked at a computer repair shop part-time, there were several customers that thought their CD-ROM (and later DVD-ROM) was a retractable tea or coffee cup holder. Of course, there were some that knew better and used it as one anyways as well (and one that converted their broken lightscribe CDRW into a proper one by reinforcing the tray, cutting out the center, and adding a hook that dropped, it worked well for the cups of the newly opened at the time Starbucks). You also forgot "But the person at Best Buy said my modem was wireless... I shouldn't have to plug in the power cable"
Karen: let my students do their projects.
OP: Ok, I need student info
Karen: No, I don’t think I will.
"this phone call can't stop me because I can't think!"
I don't think it's fair to call her a Karen. She's just extremely tech-illiterate and all the talk about access and IDs probably sounded like technobabble to her.
Hit head against wall
ÒwÓ
Didn't she need her students to just have read access? If necessary add another directory with write access for submissions or sth...
That "I was the engineer" at the end gave me goose bumps
Yeah, PLOT TWIST
That last story was unexpectedly wholesome.
I agree
So my step mom works for Comcast, and works with the elderly (don’t remember the department name) and supervisor calls aren’t recorded. And her supervisor was helping a blind man with his phone, and the blind man once said “I’m so mad I could throw my phone” and he said to do it if it would help. Her supervisor waited 20 min on the phone waiting for the guy to find his phone and all he said was “why did u let me do that” one of the greatest stories from their work I’ve heard so far.
"Well, you won't be making THAT mistake again!" ^.^
"Why did you let me do that." My thought: Umm, Sir, how was I supposed to stop you?
@@amberkat8147 Me too. :-/
**Breaks arm over phone**
"why didn't anyone stop me?"
Can we agree that the occasionally wholesome story like the last one in this video makes for a nice change of pace? It might not be what you normally show Rslash, but it’s still a good way to end the video! Thank you for your daily posts, and all your hard work!
Devika Menon Lol that’s not what gave him his subscribers. If that’s what you want go elsewhere. He already puts them in on occasion.
@@EE-jo5pt Hey, take it easy! I've watched a bunch of his videos since I've subscribed. He even did a r/humansbeingbros one that I liked. The occasional wholesome story is a nice addition, but I'm here for r/slash videos, and not just wholesome stories.
I agree on the occasional, wholesome story. It's just nice sometimes and I'd even say necessary.
My friend was in the army and was training to be a driver. He was learning to drive a many-tens-of-thousands-of-pounds troop carrier when he overturned it on some rocky terrain. Neither he nor the instructor were hurt but the carrier was a 'write-off. An enquiry, just short of a court-martial, was set up. The C.O. cut it short by calmly telling my mate, "If you'd been a trainee electrician and broke a screwdriver nothing would be said. You are a trainee driver who broke a vehicle. You weren't reckless at all. End of the matter". On this occasion common sense prevailed.
I'm in embedded engineering. I'd be very forgiving about people blowing stuff up by accident. It happens. Just part of the territory.
I've also blown stuff up. You get confused, switch the 5V and GND rails despite double checking them, magic smoke happens. It can be difficult to see what you're doing.
Every experienced embedded system engineer has two things: burn scars from a soldering iron, and psychological scars from blowing something up.
K
Oof, yeah, my uncle has told me countless times how he's blown up a computer lmao. He exaggerates it, a LOT, but the experience is still there! 😂
Marco Meijer, just blew a control on Thursday because I put a new e-stop on the machine, and the new ones are 90° offset but I didn’t notice, so I wired in a power short.Took a while to track down, but it ended up being a $1.00 fuse! What a relief. I was sure sweating that one.
@@f308gtb1977 Ahh thats nothing...... we managed to destroy a £100k variable frequency drive and knock out the power grid for a sizeable chunk of the county. It was a dead short in one of the sites 11Kv substations and to this day we still don't know why as whatever shorted the bus bars out was completely vapourised.
Lee Owen 😳😳😳😳😳😳
The last story was so cute. I couldn't stop "aww"ing at the poor CpE's wholesomeness
I just read “throw out $3,000 computer” and I got triggered like a Karen not getting what they want.
Lol hi notice me sempai
Hi
You’re a butthead
How are you commenting on literally every video I watch? Do you even sleep?
But it's a $3,000 monitor, which, in some respect, may very well be even crazier.
The story with the teacher is exactly why teachers should get some Form of tech Training in their education. I live in germany and its really sad to Think about how often students had to Help teachers with projectors, networks, USB-Cables, Monitors, the internet etc. Because they had 0 clue about anything technical, not even how to plug in cables....
THe funniest part is they cant even comprehend simply text like VIDEO IN or OUT.... or "Source".. Or what "Only Audio" means..
When I was in school, if there was a technical issue the first thing the teachers would do was ask the students for help. This started in elementary school! It was usually very effective, but so so sad
I am german, too, and back in my school days my class was in the PC room with a teacher we didnt usually have (ours was just sick), and thus she showed us some educational film bit via the projector and some speakers that were clearly at least 30 years old.
During the entire first 10 minutes the volume was clearly set a bit too high for those speakers and the sound clipped and it generally sounded horrible and was hard to understand, so students kept trying to tell her to lower the volume so it would be easier to understand the narrator.
The teacher nodded, and then turned up the volume even higher, making the entire thing even worse. The entire class just gave up on that then and there.
One time a highschool teacher of mine forgot to print out her tests and her computer wasn't connecting to the printer, so I said i might be able to help. I had worked at the school IT for a couple years (college with a highschool) and i had just worked on a similar issue a couple weeks prior. I walked up there spent 2 minutes recalling what I needed to do did 90% of the work, looked at the teacher and said "I can't help you." We didn't have a test that day.
@@alkabek9581 You Sir, are an Eeeeevil person...
I LIKE You!!!
That last story was wholesome. I was so touched by the way the IT guy helped the new guy instead of outright yelling or even getting him fired. It's stories like this that make me remember that though the world can be cruel, there are still good people left in the world. Stories like this restore my faith in humanity and gives me hope :-)
Seeing "i want die" imediatly made me think that they watch rtgame
Ditto.
Nah it was RTGame himself. It was his project lol
wow, that last story made me tear up, life lesson learned - you gotta make mistakes otherwise you won't learn
Honest mistakes are the best teacher, giving one something one will remember for the rest of one's life.
God I love that last story. Mistakes happen, the IT guy understood and just went "Hey, you made a mistake, here's the parts, go get em mate, you can do this."
Manager: Great, problamatic customers.
Karen: I'm not a pregnant customer!
Karen again: I already have two beautiful little boys, oh and I'm 7 months pregnant, so give me this store for free!
Bruh thats so many wtfs in one
Like 3 fs
And I have a 8 year old daughter that died of polio because I’m anti-vax and proud.
@@inky5926 yes natural selection
I like that last one. It's something about the whole "lesson learned" "knowing your worth" and "knowing the company's worth" kind of thing. If... if that makes sense to anyone. I'm assuming it does.
Talesfromtechsupport has a lot of stories that are an absolute goldmine of frustration for people who are even moderately tech-y. Can't imagine how the actual professionals that need to deal with this shit regularly feel.
I work on a computer repair shop and, since people are expected to pay for service, they are usually willing to listen although some aren't really made for computers. But I just try to explain in simple words calmly and have some patience.
There is a reason why I ran screaming from ISP helpdesk work...
I want to die
Student: lol what if I name my project “I want die” that’d be funny lol
Teacher: *U N A C C E P T A B L E*
teacher: I'm deaf to my own demands and complained for getting what I demanded. smh
Theres inexperienced, then dinosaurs the this subreddit.
The one with the teacher killed me, no wonder those student has those names on their folders. 🤣🤣🤣
@@youtuberpersonssts
Rubbish.
A Channel Name You’re inexperienced with grammar?
@@youtuberpersonssts Um, i dont really watch his videos, i hear them. I wrote that on pc :)
@@youtuberpersonssts
Are you saying that your lack of ability to spell is because you haven't set up a system wide spellcheck? Because that is a thing that is possible to do with a PC.
And, this comes from my time as a teacher, why use a word if you don't know how it's spelled? It's easy enough to read through your comment before posting and correct any misspellings, grammatical errors, and inaccurate statements.
Arrrgh. I hate when I miss the best part. Now I'll never know what the guy wrote.....
That last one's ending was pretty wholesome, glad OP is doing alright still
That last one was so upsetting. I know how it feels to be in those I messed up situations. A good employer will be good to you and understanding. Mess up on a pizza in other places, and you're getting reamed
Costs of replacing a pizza maker is considerably less than an embedded engineer ! In fact they about .... ZERO !
I know. I have too, and geting in chewed out for an honest mistake that you have fessed up for is psychologically scarring, especially if it is your first day on the job.
Tech support: the heroes this society needs, but rarely deserves.
Though the last guy did.
That last one was more wholesome and cute than funny, I loved it, I need more like that
"Throw it in the dumpster" - This boss is a legend.
I've worked IT for about 20 years and can say that this is still just the tip of the iceberg of stupidity.
** I had that same Sony CRT, it had 1920 x 1440 resolution. I used it for so long also
Any tips for a young guy who actually Wants to go into tech support (in some fashion, maybe retail too)
Can you tell us some stories
@@nikkosmit6985 intern while in high school and get buddy buddy with your school's tech. If you've already graduated high school but are going to college, even a junior college, ask the computer techs there if you can go around with them. If their schedule isn't too crazy most will say yes. Hands on experience beats degrees all day long. Certifications do matter, like: Network+, CompTIA A+ (that's an entry level cert for computer maintenance and repair), and the CCNA (Cisco's networking certification, many junior collleges offer the classes but the test for certification is an extra expense).
I had a lousy computer teacher in high school, and I'm betting most don't share this info. Gotta push the kids to go to college for a useless degree instead of getting certs that actually matter.
@@nikkosmit6985 Tech support usually accepts people without any experience, level 1 at least, it really depends where are you from. But be prepared, it can be a nightmare, good to work in for 1-2 years until you get experience then gtfo from tech support.
@@MarkLLawrence Certs do kinda help but everyone knows CompTIA certs are literally useless and ask no meaningful questions on how to be a good tech, so any job that requires it probably isn't a job you want to apply for unless you're desperate.
I listen to your videos everyday before heading to work- and that last story was the wholesome story I needed to survive going to work and train a newbie 🥺
Applying for IT jobs while listening to this is a wild ride.
I love the engineering one about letting out the magic smoke. During my tenure I've done the same and advised junior engineers it is not about making mistakes but how you recover that is the hallmark of a good engineer.
More wholesome stories like the last one. It's nice to here at least one good thing to try to balance the negativity and drama
You thought It was Tech support, but it was me Newby Engineer all along!
0:57 He should honestly be on r/madlads for getting the employee fired. That’s something to respect ngl.
That's not respectable at all, It's actually a pos move.
@@adamnoah121 The only "pos move" I see here is the employee casually lying to his boss to make it look like the IT guy was in the wrong, rather than himself. Depending on the severity, the IT guy could have been the one in trouble instead, since the lie makes it look like he messed up. He did nothing wrong by clarifying the truth. I also wouldn't be surprised if this wasn't the first or last time the employee lied like that, if he was fired so soon afterwards.
@@matthewr6148 Matthew R Him saying a white lie to his boss in order to maybe keep his job was nothing personal against the IT guy at all. The IT guy said it himself, " I take pride in my work" it had nothing to do with him looking in bad in front of his own bosses, he was just being egotistical and vindictive. He didn't care if the guy possibly had kids at home to put food on the table for. Disgusting.
@@matthewr6148 and clarifying the truth saying "he lied to you", instead of just being smart about it and just saying "so was the problem resolved doing a or b, showed he was just being vengeful. Do you think every boss you've had has been truthful with you? It's play or be played out there sometimes. Maybe he was a junior in his position and needed to get a foot in the door. Who th knows, all I know is it wouldn't be my business to put someone out of a job that had nothing to do with my own.
@@adamnoah121 thats still not how you deal with problems though, the guy shouldnt have done that
If I was dealing with that teacher I would be massively tempted to give her students access, while barring her.
I really liked the CpE story, particularly the twist at the end. Well done. But.......... PuppyBlooper? You owe me a PuppyBlooper.
I have a feeling that the 20" CRT monitor probably just needed to be degaussed.
I wonder how much RTGame that one kid who called a file "I want die" has watched.
What does RT have to do with it?
@@lovelywolv After I read this, I want die now.
@@lovelywolv he has a Mii character named that
That last one was really nice to hear, and actually a good lesson.
i felt sorry for the IT team at my school when i was there. calling IT cos the teachers coudnt work out how to plug in a projector to a laptop. moaning its broken or something.
It was amazing how honest that last OP was. Massive props for taking ownership for ones mistakes And providing you with a story to entertain us.
And as a cautionary tale. ;)
The TS who had to deal With the teacher, who wanted remote all the students access to the NAS. Later asking for the 1st period, then the 1st & 2nd, then the 1st & 2nd & 3rd & so on without giving names so the TS could do that. TS could of gotten fired if he did what I wanted to do. First do as he did, give all the students access. Then remove the teacher's access, and when she calls back.... pretend that it'll take a while to fix it..
The teacher sounds too stupid to be a teacher.
Not if you factor in learning from others mistakes. Might be the best teacher ever by those standards
Lee Harrigan : POSITIVELY EVIL. I LOVE IT!!!
Hell, I remember teachers not even being able to plug in a vcr. When we got sick of stupid ass videos, someone would unplug it then we got to talk the entire class.
Mistakes like the last one only happen once, meek people like that get those moments ingrained into their psyche.
The IT in the school part is a god of patience. I would literally explode in that situation.
I like how you completely skipped over the "he had connected modem into modem into modem" part, which misses the entire point of what is happening.
Oh shet sooo that what happen lol I was a little confuse at to what happen since I was only listen not read.
👀 /r/TalesFromCZcams
I don't understand the point of that. He needed a switch, right? And all the modems had only one plug, so he wasn't gaining any more plugs by plugging one into another, even if that worked, right?
@@hraesvelgML maybe he thought that three modems would make the internet better or something? Dunno how he got a IT job
He Watercooled his PC with gasoline 😂
I really hope that teacher was fired. Im surprised that they hired her in the first place If she can't even follow instructions properly
You wouldnt believe how common is that. Especially when people are not familiar with subject/terms. Probably she didnt know what IP address is and it throw the wrench in the whole thing.
When I started working at tech support there was a specific software which was used by sales people, but had to reorder it every year. You needed 4 things: approval from line manager, you computer asset number, you SAP ID and your phone number to schedule the remote installation.
roughly 60% of the mails only contained 1 of these, or just a short message like "Please install it for me, I'm available" or a screenshot from skype chat supposedly with their manager along the lines "Hey Joe I need the software Joe: Ok Suzie, please contact the support". Nothing else. No signature. Nothing.
And these are reasonably well educated people usually working for this company for years so they know the deal---
@@Debilinside Absolutely. Think about the problem: They're USERS. They know virtually NOTHING of what's involved with computer/network administration, and generally only just enough to make their own machine do what they want it to do. And a significant percentage of them CAN NOT FOLLOW DIRECTIONS. At all.
They know only what they WANT, and are not interested in the nuts and bolts of the problem in any way. In other words, they're toddlers. And they often act that way.
My CS professor, who was also head of the department, was always ranting about how the board was trying to create BS courses like "AI design" in the curriculum and trying to hire on new, clueless teachers. He'd constantly put his foot down and demand that any new staff take proficiency exams (literally the exact same midterms that the students had to take in the introduction course).
The last story was heartwarming. We need more people like that in the workplace.
God that title hurts me. Makes me die inside.
Erik Bregnsbo how is unturned
And happens more than you want to think about.
At my last job we used to donate it computers to not for profits, but for some reason they told us to stop doing it and all computers had to be binned. So all of our 4 year old computers that were "aged out" would be binned then put into my trunk and then donated to local charities and not for profits.
These were perfectly functional pc's for most everyday usage they just no longer kept up for our specific needs relatively quickly.
The Teacher one is giving me secondhand aneurysms...
Which will be worse, the world when Linus has no more tech tips or the world when rSlash has no more puppybloopers
The last story was awesome. Reminds me of Thomas J. Watson (of IBM). When a sales rep failed securing a bid for one million dollar, he kept the sales rep, and saying something to the effect of "IBM had spent one million dollar training you, why would we release you to our competitors?"
We need more people like the IT Professional. People that understands that experience is the best teacher, and honest mistakes are lessons well-learnt, and employees are not mere cogs in the machine.
the twist on the last one was cool XD wasnt expecting that, thought the IT guy would tell OP the story or something.
I loved that last story! Gave me goosebumps and brought tears to my eyes. That's what a good employer looks like n
That teacher story... dear god... so good
Felt bad for the poor guy who accidentally blew up his computer. He genuinely felt bad and ngl I feel bad for him.
I dead ass would have sent that teacher: “I can’t seem to locate the 4 students you mentioned, nor the “Period” family anywhere. Are you sure there is a student named 1st?”
NAS is usually pronounced like "naz", not spelled out
Not everywhere, especially in places where English isn't the first language. But I find it funny that in Romanian I typically hear NAS spelled like the Romanian word "nas". Heh.
The last one is so wholesome. Makes my day a little brighter
That last story was one of your best. Not only for the tales from tech support, but for ALL of the stories that you ever shared with us. 👍
Videos like this are the reason I am always as nice as I can be to customer service representatives, whether technical support or any other issue. I know that there are people who give them a hard time for reasons that are not their fault, and as it turns out, they are happy to help.
I wonder why he/she isn’t sure if she still works there
I would probably tell the stupid teacher "I'll just let you figure this one out, seriously first graders can."
Would probably make you unemployed, but it would be satisfying and leave the rest of your brain cells alive.
@@92jwiener sometimes, mental health > being employed in that specific position.
Kudos to that level headed guy in that last story. There is NOT enough people like that with that kind of understanding in these types of situations like that around. Very cool.
This subreddit hits me on an emotional level. It is unfortunate and fortunate that other people share my pain.
Ooh I was looking for rslash videos I hadn’t watched yet and I clicked on this! I didn’t even realize it was new!!!
Tech Support, turn it off then on again. Big brain
That last story had to be the best story I heard from this channel. Love the twist at the end
I'm in love with the IT guy in the last story. Direct and calm people are my go-to in life.
Wow... This is the earliest ive seen an rslash post... I usually get it around 6am (west coast) but its 530... Nice...
Didn't know he posts this early! It's 3pm in Europe
@@diamandcharme-kerhorest7221 im in the States... So time is a little different than there
Yeah he also post arround 3 pm (gmt+1 time.) here in Europe.
So I usually at work at that time.
@@Jonathane20012 that was my point 😅
Haven’t got the notification yet, you’re early
I know this video's old but a lot of these stories brought up a lot of memories. At one point, I was working in the community college I was going to as the sys admin's assistant. We did everything building and maintaining the servers and networks to desktop troubleshooting. The department we supported was the digital art department. So fun people all around. At this point, people were still using zip drives. An art teacher (she's a great person), told me that she needed to load he drivers and software for her zip drive on her replacement mac. So I sat there thinking for a bit. The mac was os9. They drivers didn't fit on a floppy. It didn't have a USB port for thumb drives. And while I was thinking, she interjected with. "So, I think what we can do is load the drivers on to a zip disk and we can loaded it on to the computer." I blinked. She really is a good person. I knew she would get it if I just repeated it to her. So I told her, "So you want to load the zip drive drivers on a zip drive disk so we can install in on the computer to get the zip drive working." 3 seconds of silence... "Oh, duh! I guess I should leave this to you." Sometimes the brain moves faster than reality.
The second story is, before the above story, I use to work in an animation studio in America. As such, I had a very similar 20 inch CRT monitor. It served me well until it died and I too had to switch to a LED. Dell had a good deal on a 21 inch so I was very happy. Considered buying two, but just ended up with 1. To my surprise, Dell sent me the monitor pretty much within a day of me ordering it. This was the early 2000's, things don't usually get delivered that quickly. So I check my email for the confirmation. Instead, I got an email from Dell saying they apologize and that monitor was on back order. They'll update me when they find more in stock. I was like "wtf?" I looked at the monitor, poked it to make sure it was real, and then called Dell tech support.
me: "Hey, so I'm calling about my dell monitor order."
dell: "I see it's on back order. What can I help you with?"
me: "So, here's the thing. I got the monitor. It's sitting right here. There must be something wrong with the system."
dell: "Oh, really? Yeah, I'll go ahead and fix that. Thank you."
me: "Sure, no problem."
A week passes. I get another email. "We're still looking for a monitor to fill your order. If you want us to keep looking, please reply to this email. If we don't get a reply, we'll cancel and refund the order."
Another call to Dell.
me: "Hey, so you guys sent me this email. I called about this last week. I got the monitor."
dell: "Oh, really?"
me: "Yeah, check your support logs. I called about this last week. It's here. I mean, I'm happy to receive a free monitor, but I feel I should do the right thing and report the error in the system first."
dell: "Thank you very much for reporting it to us. I'll make sure to update the system."
The next week, the same email. At this point, I was like "Fuck it. I did my due diligence." But I was also curious as to how long this would go on. So I replied to the email for them to continue looking to fulfill the order. This happened for about a month afterwards until I forgot to reply to the email in time. My order was refunded and cancelled... I read, on my dell monitor...
Bless that last guy. Poor guy was so upset and honestly same dude.
Nobody:
Boomers:
Hmmm... I haven’t watched you in a couple of months, you sound kinda different dude.
Omg, that engineer really got my support. I was honestly thinking the story might not end well for him, but the end was awesome. This reminds me of a story that happened at our shop almost two years ago. My colleague was talking to customers about getting a new iPhone. All of our equipment was secured, of course, but we had single items in (also secured) showcases to show to customers. So, a group of young men came in and said they wanted to have a look. They must have watched the front desk for a while, because they knew exactly what to do and they were super fast. (It was a very crowded day and people hanging around the shop weren't an off sight). The moment my colleague opened the showcase they shoved past her, blindly grabbed three phones and made a run for it. I didn't really see what happened, because I wasn't working sales, but tech support at the back of the shop, but I saw my colleague running out the store, shouting at the top of her lungs - which wasn't very loud, because her voice was weak at the time. Anyway, about a minute later she returned, sobbing madly and breaking down. I rushed over to help and asked what on earth had happened. She just kept sobbing and stuttered out how they took three iPhones and how she was gonna be fired now, because she didn't stop it from happening. We all tried to calm her a bit, sat her down in the back office, then called the police and our shop manager, who wasn't in that day, because he was in another shop training new employees. The police came, we all had to make a statement and my poor colleague looked like she just wanted to die the entire time. When finally the police was gone, our shop manager looked at my colleague and said "I don't know what to say... Just, what were you thinking? Running after those guys, you don't know what they might have done to you. Never, do you understand me, never do something like that again. Insurance will always take care of the loss in cash, but if something happened to you..." He then addressed all of us. "This concerns everyone in here. Never chase people who pull stunts like that. Call the police, call me, but don't do anything that might get you in danger." My colleague was then given the rest of the day off, because she was really shaken. I witnessed one other theft in the shop while I was there, even though we moved the showcase farther away from the front desk after that happened. You learn that these things happen somehow. Well, it wasn't all bad, but I wouldn't want to go back. I've been at a service office (same company) for about a year now and super happy there.
Your voice and personality is perfect for these videos! I watch them when they come out in the mornings before work and they always make my day so much better. Thank you rSlash!!
Yo dude the title is wrong it's supposed to be "$3,000 Monitor" not "$3,000 Computer" ya clueless coworker
Y'all, who cares about being first
When you could be *§əçøñđ?*
@@invalidname43 first is the worst, second is the best-
The best way to learn is to make mistakes, and then understand what you did wrong.
Great that the tech support guy taught him this.
That last story warmed my cold tech support heart. We've all been new once. I remember my own complete flub ups when I was new and now ive moved from managing the newbies to managing senior support and I've had those sobbing techs come to me when they did something they knew was wrong. Pick em up, dust em off, and they never forget those moments of sheer terror
Eyyyy... first ‘first’ I’ve had
7th
OldJoketh
👏👏👏
7th
the IT dude in the last story was really spot on.
That monitor story reminded me of a story my friend told me. My friends and I used to do a lot of computer things during high school, this was the late 90's. As such friends and families would call and ask for help if they broke. A friend of his family called and said there computer died. He eventually went over to the house and the computer HD had no information on it. He thought this was weird, but spent some time reinstalling windows on it. About a week later they called up and said it was broken again. He went back after a few hours and again the computer HD was completely wiped. He spent more time reinstalling windows. Another week goes by and they call him up saying it was broken again. He told them don't touch anything and he would be right there. He rushed to their house only to find that in his previous visits they wanted to be helpful. So before he showed up they had removed all the fridge magnets they had stuck to the side of the tower. He told them to stop putting those on the case. Never had that issue again.
That last one was too wholesome too handle
That teacher wasn't just inept with computers, she was inept with common sense.
How the hell can someone be told repeatedly the exact same thing, and it only semi-registers on like the 5th try, and even then they have no idea what they're talking about. How does someone like that get a teaching position?
This was not only awesome, it was Hysterical! I'm Still laughing!!!😂😂😂😂 That teacher nearly had me on the floor!! It's even worse when You start laughing, then I REALLY lose it! LoL! I Really love this Channel!
I have listened to several of these r/ subreddit readings, and I think I like the way you read "the Best" the way you voice the Karen's , the entitled kids. etc. Good Job. Big Fan
That last story was wholesome and I'm here for it ❤️
That last one was especially true. No place I've ever worked has ever accepted a technician/engineer until they've bricked something. As long as they learn from the experience, it's simply a rite of passage.
Man, the last story was the most wholesome and beautiful thing I've seen on this subreddit videos.
The last story has my eyes leaking a bit. Very sweet. Thank you for sharing.
This is the most patient care and I've ever seen
Love the story about the newbie. That’s the way to teach.
That last story was heartwarming.
As an IT technician also working in education, I can absolutely relate to the story with the NAS. Some teachers are so technically inept, ignorant and unwilling to move with the times it's not surprising the country doesn't move forward. A while back there was an opportunity for a headmasters position at my school as the old one was retiring, and a few colleagues pushed me to apply saying I'd have the guts to get the school back in shape. True, but I'd also fire half the staff on the spot for gross incompetence.
Also rSlash, it's pronounced 'NAAZ', not 'N.A.S'. A small detail, but would be much appreciated. I love when you cover this subreddit, you're doing great work.
Hahahaha! Oh my goodness! Some of those tech support guys and girls working there are freaking SAINTS! I would have exploded like five minutes after if I were in their shoes (unless I was really REALLY desperate to keep my job so I wouldn't explode but my eyes would surely send the wrong messages lol!)
I also felt for that last guy! Poor guy panicked over a stupidity and a really bad accident and timing! Poor guy!