ADT vs. SimpliSafe Security System Review
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- čas přidán 26. 07. 2024
- Note: SimpliSafe now offers self-monitoring, although you’ll only get notifications with the Interactive Plan. They also added a Google Assistant integration, and cloud storage is available separately from monitoring. They’ve also added a professional installation option for $79.
Buy ADT: bit.ly/3eqYaDQ
Buy SimpliSafe: bit.ly/3cjETm4
As far as security systems go, #ADT and #SimpliSafe are at opposite ends of the spectrum. While ADT is the oldest security company in the United States with over 140 years in business, SimpliSafe was founded in 2006 and has continued to disrupt the industry since.
Note: We receive free products and participate in affiliate programs.
Time Stamps
0:44 Key Similarities and Differences
2:07 Components
3:30 Installation
4:33 Professional Monitoring
7:00 Customer Support
8:15 Mobile Application
9:54 Recap
One major difference between the two is monitoring. While #ADT requires that you sign up for 24/7 professional monitoring with a three-year contract, #SimpliSafe gives you the option to self-monitor, with no long-term contract. However, SimpliSafe’s self-monitoring option basically turns your system into local alarms, not allowing you to livestream footage or receive notifications through the SimpliSafe app, so I recommend doing 24/7 professional monitoring anyway.
Gabe Turner is Security Baron’s Director of Content.
Subscribe to our channel: / @securitydotorg
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![[935] SimpliSafe Alarm Bypassed With a $2 Device From Amazon](/img/n.gif)
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Security Baron it says I am late
says too late on mobile and pc..7 minutes
Security Baron yeah me to
I had some technical issues- so sorry! Will be posting another video shortly.
Security Baron Shortly ha ha funny been saying that for a long time
My dad has worked for ADT for over 18 years,, he talks abt his customers all the time and how much he loves his job as well as how important it is to him
I am very angry with ADT service . cheater, ADT IS a big cheater. it is hard to cancel their service. It is hard ,difficult to cancellation, thay are cheater. I have use ADT for more than 5 years and recently I'd like to cancel it, but It always let you stay online , no one respond you ,just ask you wait wait wait. shit! ADT, it is nightmare
My biggest issue with ADT is the three year contract and monthly pricing. I have experienced other security companies at businesses and they beat the price of ADT time and time again. I have not found anything that makes ADT stand out from all the rest to justify their higher monitoring rate. If you take their monthly rate x 36 it is quite expensive. Technology is constantly changing and three years is a long commitment.
in places like vegas with a no response policy, ADT the the only company that responds with armed guards and with no false alarm fees. every other company charges $60-$100 per false alarm response
@@die4482 yeah peace of mind for the family is why ADT grows yearly. perfect? not at all, but a solid option for exchanging paper bills for security.
I am very angry with ADT service . cheater, ADT IS a big cheater. it is hard to cancel their service. It is hard ,difficult to cancellation, thay are cheater. I have use ADT for more than 5 years and recently I'd like to cancel it, but It always let you stay online , no one respond you ,just ask you wait wait wait. shit! ADT, it is nightmare
Hi there! thanks for the awesome video. Which system would you recommend for an Airbnb rental house?
We ended up exchanging this model for the slimmer version czcams.com/users/postUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU because it was too wide for the only door trim area that made sense to mount it on. However, we should have just noted the dimensions prior to purchasing. Otherwise, we love the doorbell. It works perfectly, and the video is very clear, even at night.
Thank you, so much for your informative video. Amazing content!!! You are awesome!!!
Thank you for the kind words. please share us with your friends.
The ADT do it yourself Kit is called Blue By ADT
Awesome comparison!
Thanks! Here's the written version: bit.ly/2GGzZ5B
Does your door andthe molding nedd to be flush? I live in an old homeand the moldings around the door stick out.
Great video, thanks. What do u recommend if I need outdoor spotlight Camaras with sensors, with recording device and of course the standard window and door gizmos and android interactive
Get Ring!
Ring Alarm: bit.ly/2NKQjUK
Ring Spotlight Cam Battery: bit.ly/30jnowx
@@SecurityDotOrg Ring is a toy, in comparison to an ADT security system.
The quality, lifetime warranties, features and service cannot compare to ADT.
I know this, because I work for them.
You get what you pay for.
Cheap quality systems are cheap and high quality systems aren't cheap.
But never, ever, get yourself a wired system and camera, because burglars can always cut your wires and you'll be out of a system.
Always go wireless.
Especially on cameras.
Just got ADT for a 2nd time. i love them. they don't play and the cameras are awesome
Adt is okay if you wanna overpay for stuff. Their monthly is between $35-$70 for residential. They charge you an arm and a leg for cameras AND an extra $5-$15 per month. Their customer service is trash and you don't always get a good technician. My first day as an installer at adt was a shitshow. I had very little training and oh it showed. I tried to play it off like I knew wtf I was doing but I had no clue. Once I got more experience, I had to go fix a lot of jobs that were done by guys who also had very little experience. They give their techs so much work that most techs don't give a shit about how good your job is done, they just wanna finish so they can get home at a reasonable time. The only thing I would ever use adt for is an alarm system and only if I lived in a town without any better options. If you're in a city, there's always better options. Response time all depends on the police, not on the alarm company.
SAME! you mean the company that went on the News of one one there engineers spying on customers :)
@@anonymouscorp7096. wasnt an engineer it was a technician. They have changed protocols by adding customer authentication for access to account
@@chodge8366 My bad but I did get the point. that the company didn't have the right man for the job.
"They don't play" wtf does that even mean?
Hello, so if you don't want the security monitoring you can't get this system?
Can i use simply safe 24/7 surveillance in canada
Great review! Thanks!
You're welcome! Funny username. Here's the written version of ADT vs. SimpliSafe if you want more info: bit.ly/2GGzZ5B
Can you include in your comparison videos the "smart" abilities to connect say the locks, thermostats etc to the different systems?
Yes, I will try to focus more on that going forward! In the meantime, here's my written review of ADT vs. SimpliSafe: bit.ly/2GGzZ5B
Need more details as to how many monitoring systems simpli safe has I know ADT has 9, and how long simpli safe's customer service call wait times are ADT are less than 10 minutes
Hi can you also tell which one is vulnerable to jamming ? Is simply safe vulnerable ?
ADT’s newer systems have 128bit aes encryption. Simplisafe has been RF jammed with a $2 remote from Amazon.
I just got ADT on June 18 2020 so not sure if ADT had the nice wall screen when you made this as I think it's new. It's really nice but not sure if it's worth the money. I would have to try both to really compare. I didn't shop around my wife just always picks the expensive option. It seems to work well. Sales guy was top notch and really did a good job explaining things but if you have a big house the free equipment will only get you so far.
True professional monitoring is always best. ADT is far superior to SimplySafe junk. There are even better than ADT/ProtectionOne/Brinks (all the same company) but always true professional monitiroring.
I have SimpliSafe. It does not “require” professional monitoring. It’s available if you would like to add it. But it is absolutely not forced. The app is easy to use when monitoring your home on your own.
Thanks for sharing.
How is the system without the subscriptions? You still have the mobile app access and the text alerts?
Have you reviewed Cove as yet?
Yep, here's my review: bit.ly/2tTtncU
Great review. Just to have ADT. I agree, their pricing practices aren't as clear as they should be. I won't mind signing a contract if the service satisfies my needs, just don't come with undisclosed fees. Not cool!
Yep, believe me it took a lot of research and phone calls to find this info haha. My written review of ADT vs. SimpliSafe is even more detailed: bit.ly/2GGzZ5B
Alejandra, as an ADT Authorized Dealer, the pricing really isn't as convoluted as people may at first think. Basically, if you are looking for a base system, you get the command panel, 3 doors covered, plus a glass break and motion detector for 47.99 /mo, with a one time 99 installation fee. If you'd like basic interactivity, (the app, and interactivity features) the same system goes up to 53.99. If you want automation, (think door locks, lighting control, thermostats, flood sensors, co detectors, fire detectors, etc.) then the price goes to 58.99 /mo for one peice of automation, or 63.99 per month up to 128 peices of automation per month. Each base automation package includes one peice of automation free, (usually a camera) then the only thing you pay for beyond that is any additional hardware you may want. The reason for the cancellation fees built into the contract is because we literally GIVE YOU (with approved credit and monthly monitoring) over 850.00 of FREE equipment. Not joking-that is the the ACTUAL RETAIL VALUE. So, when considering SimpliSafe, remember-you are going to pay for each and every one of those sensors, but I can give you alot more for free. If you are interested in a further conversation, please let me know. Thanks again!
Melissa Albarran
$70 for an alarm with cameras, locks, etc is a fuckin ripoff... The panel already has all those zwave capabilities and it literally takes two seconds for someone at a desk to turn it on in the adt Pulse or Alarm.com Mobile Tech app. Even $50 is rape
I got ADT I love it
Security alarm systems have been essential to every day life for the past several years due to the safety they provide regarding properties and lives. ADT is a large worldwide cooperation in the security systems sector with which we had the privilege doing business with some years ago, leaving us with the best impression. www.shopalarm.gr/
Where do I get that t-shirt?
Here's a similar one on Amazon: www.amazon.com/Left-of-Center-T-Shirts-Awareness/dp/B07H7CKDMN
One thing you failed to mention is that it is nearly IMPOSSIBLE to get out of your ADT contract once completed. It automatically rolls over for 3 more years unless you cancel over the phone during a 30 day window at month 36. They dont take written notification and I spent almost 2 hours on the phone getting passed around from one agent to the next before I finally got a disconnect confirmation. They very much want you to hang up in exasperation before you get through so that you are locked in for 3 more years. It was a freaking nightmare. I will never go back. By the way, the reason I cancelled is because the pulse system only was online about half the time making all the interactive features useless...at $56 per month for flip phone technology.
I purchased a house 2.5 years ago which had ADT previously installed, the seller owned all equipment and was left for me. So, no equipment cost from ADT, just monitoring! The nice 3 year contract! First 6 months was $24.99, then increased from there. I received an email this morning stating that starting Feb there is another increase, after taxes and fees it will be over $60 monthly with me owning the equipment and a simple system with pulse option, no cameras, nothing special. I am ordering a simplisafe with many more sensors and devices and installing within a couple months, ADT contract will be over in July. The irony is, I have a security system but getting robbed by ADT!
Haha wow what a story! SimpliSafe is a much cheaper option. More info in my full written review: bit.ly/2XAi5ro
So take your equipment to another real company to do a takeover.. any alarm company will monitor equipment that adt installed ..no alarm company will monitor simplisafe equipment .
@@1godgodgodgodgod - Just not willing to do another long term contract with them increasing the price every 6 months for absolutely nothing. I may look into another company in the future, I have a nice hardwired system that was installed during construction.
If you read through your ADT contract they guarantee fixed pricing for the contract duration and any increase in monthly premium voids the contract (it's in mine)...
@@robertb6700 - I got pleasure calling them to cancel the contract, then they want to discuss price. I installed Simplisafe in my house, another system in my detached garage, both with cameras. Then installed one in my Mothers house, I pay almost the same for monitoring those 3 systems as I did with 1 ADT system with no cameras
How well does the glass break detector work on the SimpliSafe system?
That's a really abstract question to ask. Our team can tell you, it works!
Do u know of a system that actually tells you on your key pad , What part of the house was breached . I had one at my
previous house that did that , However the alarm co was Horrible
ADT displays on the panel and notifies you via email and text what sensor went off. Your tech should have labeled each sensor based on its location. So it does exactly what your looking for.
I have a question about the mobile apps on these systems. Let's say you see a burglar trying to break into your home on an outdoor camera. Can you activate the siren from the app thereby scaring away the burglar before they break a window or smash a door?
no
Works the way it is supposed to. Just Good
Thank you :o)
you're welcome!
ADT Monitoring Stations are located here in the USA not off-shore as SimpliSafe....that's big for me.
Where are the SS stations at?
At 2:13 into the review video it sounds like you say "With our system" referring to the Simplisafe system. Do you work for them?
Andrew Prince he said “systems” meaning both of their test systems...
That new ADT sign you have is for the new system that runs on the control app not the pulse app. The pulse app was for the older system
Thanks for the update! I will update my written review: bit.ly/2GGzZ5B
Pulse is superior IMO
Is it true with Simplisafe that if the base station is destroyed before it activates alarm signal it wont work?
BusDriverBobb I have no idea but if you hide it then that won’t happen
Yes
Probably going with ADT. It is just a bummer to have another bill.
There's other options without fees! Here's a list of the best self-monitored systems- bit.ly/2UqDpSg
The main reason I am thinking about gong with ADT is I moved into a house with pre-existing system hardware.
@@AlexMGoodwin Got it...well, here's my full review of ADT if you want to learn more: bit.ly/2Cad0gi
Smart choice.. utilizing the prewired system in your home. Still I recommend Brinks through a Authorized Dealer.
$10k at ADT terms 60 months, I don’t like DocuPay- I want paperwork- I’m doing POE, NVR - it’s GBps vs MBps- research on 4k vs 2k, night vision too
This is a good video, but there's a few things that are misstated: 1) ADT is not a a DIY system it requires a professional installer however, Blue by ADT is a DIY system Blue by ADT is an authorized dealer of ADT 2)Protection 1 does not have the same phone number as ADT and they also do not have DIY systems Blue by ADT offers renter friendly DIY systems that you can take with however ADT does not have systems you can take with you. 3) with ADT systems you can only use 1 app for your system and that's either the ADT Control or the ADT Pulse but both apps can not be used for the same system at the same time.
just about to buy simplisafe, wondering about installing cameras outside, any tips on that?
Hi Michael,
Yes, you'll need to buy the Indoor camera with the outdoor kit, which is basically a waterproof sleeve and a 25 foot power cable. It'll protect it in temperatures from -4 to 114 degrees F, so make sure your climate works in that range. More info on SimpliSafe here: bit.ly/2XAi5ro
Please don't get simply safe. It can be hacked with a simple key fob
@@israeld2560 any wireless security system can be hacked by disrupting the wireless frequency, this is nothing new, and the base station will report back to central that there has been a disruption of service which can trigger a security check in call
@@authorityzero31285 Yes.. Knowing this it is best to have a base station or in this case a primary panel with s line encryption..makes its more difficult to hack the system unlike simply safe.
Why do you say SimpliSafe requires a monitoring plan? It absolutely does not. That is incorrect. With SimpliSafe you can self monitor the system and pay nothing or you can do a monthly monitoring plan. I’ve had it for over 10 years and I choose the monitoring plan and it’s great but I can cancel anytime and self monitor if I wish
Which security system do you have
I have Vivint at home: bit.ly/2VGbjP8
@@SecurityDotOrg why did you decide to use vivint?
Oh yeah another video
Woohoo! And a written review to boot: bit.ly/2GGzZ5B
Best door/window sensor
Is this a question? More info about the system components in our written review: bit.ly/2GGzZ5B
Is simpli safe’s monitoring any worse than ADTs?
C Miller Have you clicked the Unsubscribe button from those emails? If you returned the equipment and was refunded and you have a receipt for the transaction...what’s your problem?
I wish the Simplisafe security system didn't require a monitoring package. I would love the option to self monitor
Simplisafe doesn't require a package I have a system and it did not require a package
The guy in the video is absolutely incorrect. You can self monitor with SimpliSafe. With SimpliSafe you can do a month-to-month professional plan or cancel any time and self monitor. I’ve had SimpliSafe for about 10 years now
i just finished watching another video, sent to me by an ADT salesman, that is about Simplisafe's system being over-ridable by a simple little channel changer device. I, of course already bought a Simplisafe system but haven't installed it yet. I am disappointed that this comparison video comparing the two side by side doesn't provide any information about whether or nor either system works!
Hi, I totally hear you- this video was made before that came out about SimpliSafe. As far as covering "how it works," do you want a section on hackability or a staged break-in?
@@SecurityDotOrg hackability. i assume someone could break in to the house, but being able to hold some kind of channel changer button down and walk thru without setting off alarms bothers me
D Bradley Can you post that video please
@@broadmeadowful simply save now encrypt all the information sent back and forth between components so you don't have to worry about that anymore
ADT is awesome. They take safety serious
Requesting Lie Detection results please!.
i want securtiy system
my understanding is that Simplisafe has a no professional monitoring option....
They have a paid option which gets you active monitoring from central station
Yep, they do have professional monitoring available for a monthly fee. More info on my full written review: bit.ly/2XAi5ro
i like security system
We went with the Simplisafe security system !!! Overall it was the better choice for us !!!
Nice, Jesse! Let me know what you think of your system. More info on SimpliSafe here: bit.ly/2XAi5ro
Actually, SimpliSafe has like 3 self monitoring plans... though you don't get dispatch...but still get alerts, etc
thanks for sharing.
Thanks, but what's with using the word "like"?
I own a Rottweiler, but the home insurance still demands having a security system in place 😂 clearly just looking for the cheapest option
Btw, the moving policy with ADT is misleading. We got ADT in May 2019 and we are moving to a new house. We called them to tell them that we need to move our security system so here's what they have to say. 1. in order to move all equipment to a new location, we would either need to install new equipment or pay $65 a month and not pay for the equipment fee. 2. It'll be a 3-year new contract. The rep said, the system will have to stay in the house.
this is true. happened with my in-laws, which is a HUGE CON if you want to have a security system that will move with you.
@@johnnythefilmmaker horrible horrible company!!
ive had ADT for a couple of years.And im on a month to month contract. ADT as of late has been trying to raise my monthly price (first started at 29, then 31, then 34) and recently tried again, but i pushed back. They said that they were raising prices to better their products.. i said screw you. Keep my price. And lately, given the pandemic and lay off's etc, ive been wanting to lower the price. And i was looking into getting simply safe, but the only concern I have is the fact that it is only 9 AM to midnight for the monitoring. And no one ever knows win crime will never occur. And if something happens, I want to know that I can reach out to someone at simplisafe (besides the authorities as well obviously). I want I dont know what to do.
Hi, SimpliSafe's monitoring is 24/7, where are you getting that it's 9 AM until midnight? More info in my full review of SimpliSafe: bit.ly/2XAi5ro
I think when you said their customer service monitoring hours are from 9am to midnight raised the question if they actually monitored your home after midnight. I was concerned also, but I got it now
Im simplisafe all the way. Mainly bc of they key fob tag.
Awesome! Here's the written version of ADT vs. SimpliSafe: bit.ly/2GGzZ5B
ADT have a fob too..
Simply safe all the way! I’ve had them for years plus I don’t like being tied down with a contract. That gives me the freedom to do what I want and when I want. Also, my brother-in-law is the vice President for simply safe LOL so I get everything free :-)
Wow, lucky you!! That's an easy choice, then. For anyone else interested, here's my written review of ADT vs. SimpliSafe: bit.ly/2GGzZ5B
Will be nice from the vicepresident to take care of the awful SimplySafe customer service: 1 reps with screaming baby on the background, another one who just hang up, finally a 2hrs on the phone to fix a simple issue. That shows what unreliable this company is😯💀
@@SecurityDotOrg THAT LINK DOES NOT WORK< don't waste your time
@@montecarloc.7974 Yes, unfortunately they do hire people who work form home, buttttt, their response is almost immediate. Try calling ADT, sucks, 30 minute hold time, and I've called SimpliSafe, and never had a discourteous person on the other end. I love my SS, but have to do more research on whether the entry sensors can still be interfered with using a ham transmitter (someone has a video; 3 years ago)
ADT has packages for video and zwave and smoke which are all add ons over basic security which can run between 50-60$ per month for top tier for 36 months and its iron clad. They will never let you out of it
Simplisafe is the only company that will monitor alarms from there eq.. adt eq.. any monitoring company will take over there eq..why.. A baby monitor can jam simplisafe equipment.. not to mention simplisafe doesn't monitor power failures, low batteries and tampers . Also PLEASE make sure your town doesn't require a permit few for your system (alot do). If they do.. adt would tell you.. and pay it.. if they do require it and it is not paid they will literally hang up on the kid in his basement calling (simplisafe) in the alarm...
That message is at least 2 years old. Currently, as of 96/2022. SS does monitor power failures, since when I unplugged base, I got a power outage notification, and I was told by SS that low batteries are monitored.
@@paulb8188 yup they use c o p a monitoring. That is a joke in Itself
The oldest security company in our Country is Brinks..Since 1859.
Brinks is the name they lease, the real name of their security company is monitronics which was found in 1994
^^facts. More info on Brinks here: bit.ly/2XDrleq
Protection 1 is a different system and Not an ADT system they just have a merger of the owners
Thanks for the info!
Forgot to mention simplisafe devices falling within the amateur radio signal range making it as easy to bypass as having $2 and an amazon account and no need to have a radio signaling operator license.
Thanks for the reminder!
Hello
Hey! Here's my written review of ADT vs SimpliSafe: bit.ly/2GGzZ5B
Wouldn’t touch ADT ever again. Their contract is horrible%
Also there customer service was terrible.
As an ADT technician myself I can say the main advantages we have over neighboring companies weren’t discussed and only spoke on the diy portion and didn’t go into detail on our features . No offense just seems biased
ADT service is awful, been with them since the Brinks days. Called in with an equipment issue and they can't come out for 10 days. that is 10 days I am down. Going to change real soon. Awful service.
Adt
Here's the full review with more details- bit.ly/2GGzZ5B
SIMPLISAFE #simplisafe4thewin #simplisafe4life
5.56 or 7.62... best cure yet for theives
For some reason i was thinking that it was smart to get both
Hmm, redundancy is never a bad thing when it comes to security but it may be a bit unnecessary. More info on each in my written comparison: bit.ly/2GGzZ5B
Adt is going to be better. They have 16 wireless codes you have to match compaired to 6 with simplisafe.
That's a great technical point. Thanks for sharing!
I hear $14.99 a month on the radio ads for SimplySafe
It's $14.99 for professional monitoring and cellular backup, but if you want remote control, notifications, cloud storage and smart platform integrations, you'll need to pay $24.99 a month with the Interactive Plan. Here's my full review of SimpliSafe: bit.ly/2XAi5ro
ADT always raising prices. I no longer needed service after wife retired, someone home 24/7, but my bill was over $60 dollars a month at the end. After I cancelled they offered a $45 dollar deal, that I turned down.
Estafa dicen 2 años y al final estás firmando 3 años
I almost feel bad for the robber that enters his house
Lol! Your house can be just as protected. Here's my written comparison of ADT vs. SimpliSafe if you want more information: bit.ly/2GGzZ5B
ADT is looking shady, I do like POE vs WIFI
m
A security video that doesn't talk about the actual security. How is the response times for monitoring? Who cares about the damn app.
all monitoring companies have to have the same ul standards. reaponse time will bary nases on how long of a dialed delay you have before it calls the cops.
Simplisafe needs cameras so I can ditch my Arlo.
They have Simplicam. its not groundbreaking, but it works well enough
Yep! More info about the camera in my full written review of SimpliSafe: bit.ly/2XAi5ro
Had simplisafe it’s garbage waiting on my refund. Front point all the way
I have it now I'm thinking about returning it as well. It works ok I honestly don't trust it. Everything is cheaply made and the base station could be louder. I just don't feel it's worth what they're charging. I paid $200 up front for a very small package and $25 a month for monitoring and alerts. If you don't mind me asking what issues did you have?
APRIL BURNETT I stay in a small town in ms they sent me a unit that work on T mobile I need a Verizon one. And their entry sensor battery had to be reinstall by me it said on apply the battery was low and I had to wipe off battery and install it again, u have to bring hub close to keypad to update it and battery don’t last 24hrs only 4.5 hrs once unplug. Will get refund next week
@@journey2credit84 oh that sucks sound like yours was defective or refurbished maybe. I've only had mines a few days so I'll give it a try a little longer but I'm considering life shield. I'm in Memphis sprint and tmobile sucks here. Simplisafe sent me a email saying make sure your wifi is connected for better service but they're advertising it runs off cellular. I don't like the long wait time either it's like once I paid I can never reach anyone. Good luck though let me know how your new system turns out in case I decide to get a refund.
APRIL BURNETT yes they have long hold times mines was new. If u look at review front point is better and good customer service only bad thing about them they pull credit. And u have to sign a year contract at the least but it’s well worth it unless you want to try ring.
@@journey2credit84 thanks I'll look into both.
Stop showing protection 1, it's not the exact same as ADT self install, we want to see the actual ADT equipment, not the equipment from a third party
ADT the worst Try calling them, and you'll have to wait 30 minutes to speak to someone (as of 9/6/2022), and I cancelled my service, and they stuck me with a 30 day waiting period to be cancelled. GOOD BYE ADT
ADT is horrible. I had ADT or about 6 years. About 2 years into my ADT system I changed my cable provider. A few years later I went to cancel my ADT as there are so many cheaper options. This is the horrible part. I found out that my cable company was not compatible wit ADT. So when I changed my cable company, It rendered my ADT useless. I did not know this and they did not tell me either. I was told this when I was canceling my service. For 4 years I paid $45 a month for no service. They refused to reimburse me for the time and money lost. My lawyer is now involved. Stay away from ADT.
You missed to talk about customer service, how awful simplysafe is, very poor training, rude people who just hang down the phone call, crying babies and noises in the background, not even mentioning over two hours just to answer a simple question. ADT is pricey but you get what you paid for!!
Thanks for the feedback. It helps the entire community.
NOPE! Ain't paying for some "professional" to sleep through the job...nope, no way!
This review is not exactly accurate. 99% of ADT customers aren’t getting P1 and aren’t doing a DIY. This isn’t a good review.
I am very angry with ADT service . cheater, ADT IS a big cheater. it is hard to cancel their service. It is hard ,difficult to cancellation, thay are cheater. I have use ADT for more than 5 years and recently I'd like to cancel it, but It always let you stay online , no one respond you ,just ask you wait wait wait. shit! ADT, it is nightmare