How to Erase & Reset any Mac to Factory Settings ║ macOS Catalina

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  • čas přidán 26. 01. 2020
  • This is a video on how to perform a hard reset and factory restore on any Mac running MacOS Catalina. I show you 2 methods to reset your Apple iMac to factory settings.
    Steps
    1. Power off the iMac
    2. Power it on and hold "Command" key and "S" key at the same time.
    3. Hold until the black screen with all the coding appears.
    4. Type in the following
    mount -uw / (hit Enter)
    rm /var/db/.applesetupdone (hit Enter)
    shutdown -h now (hit Enter)
    5. The iMac will power off, so just power it back on.
    6. Congrats if you got this far your iMac should have been reset.
    Disclaimer - A factory data reset both hard or soft will erase all of your personal information on your device and return it to its out of the box state. You are doing this factory data wipe/reset on your device at your own risk. We are not responsible for any problems or technical difficulties caused from trying these techniques.
    Instagram - / serg.tech
    Things I use in this video
    - Camera: amzn.to/2DuPJbV
    - Microphone: amzn.to/2DWnDTV
    - Lighting Kit: amzn.to/2DqOKoI
    - Video Editor: www.kqzyfj.com/click-8541081-1...
    Disclosure: This video and description contains affiliate links, which means that if you click on one of the product links, I’ll receive a small commission. This helps support the channel and allows us to continue to make videos like this. Thank you for the support!
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Komentáře • 218

  • @dumpmuch
    @dumpmuch Před rokem +33

    Thank you for not starting the video with a story that you like to use NordVPN or how you lost your viginity. Just straight to the point. Thanks!

  • @nshontellp
    @nshontellp Před 3 lety +17

    Oh my goodness, Thankyou so much!!! I was unable to reset my old iMac which I wanted to pass on to my brother. Thanks to this video I used the second option and it reset fine. Many Thanks!!!

  • @ejones570
    @ejones570 Před 2 lety +2

    Command S instructions in the details worked great. My computer didnt respond after all the commands but after the shutdown code and enter... The computer erased everything. Like it just came out the box. Thank you

  • @danieldkim4977
    @danieldkim4977 Před 7 měsíci +2

    The instruction was so simple. I am in the process of reinstalling Catalina OS. Thank you very much!!!!

  • @Daughter0fAKing_
    @Daughter0fAKing_ Před 3 lety

    Thanks so much! Received a used computer and nothing else worked to wipe it. I used the 2nd option and it worked.

  • @osorissalgado3831
    @osorissalgado3831 Před rokem +1

    Thank you.Just the video I needed after buying my Mac used.

  • @isaactremblay2603
    @isaactremblay2603 Před 3 lety +2

    Thanks bro I used the second method and now my iMac works fine

  • @beckyhunt2940
    @beckyhunt2940 Před 3 lety +1

    Thank you so much took me ages to find anything to do this

  • @mysteriomusic5555
    @mysteriomusic5555 Před rokem

    You are awesome
    Thank you so much I’ve been trying to figure it out forever!!!

  • @ThePrairiemoon1
    @ThePrairiemoon1 Před rokem +1

    Worked perfectly the first try. Thanks so much!

  • @JoseLuisGarduno
    @JoseLuisGarduno Před 2 lety

    Thank you so much !! Great help !

  • @PoopstainMcSkidmark
    @PoopstainMcSkidmark Před 2 lety +1

    Thanks so much. you're the only place with good instructions

  • @1southernlover
    @1southernlover Před 3 lety +1

    Great video, will this fix a problem with graphics? on my Plarium Vikings WarOfClans game site I am getting blacked out patches on my play pages ? Your advice will save my sanity :) thank you in advance

  • @ernestocuadra6190
    @ernestocuadra6190 Před 4 lety +5

    THANKS the instructins were clear and easy to follow. VERY USEFUL. My slow iMac is running like new

  • @DianaPalm
    @DianaPalm Před rokem +1

    Thank you! We had an old Macbook and tried everything to clear it…this worked!!!!

  • @mrsavaa6110
    @mrsavaa6110 Před 2 lety +42

    My screen doesn’t go to the max OS utilities when I try and reset it..

    • @nyoon690
      @nyoon690 Před 2 lety +10

      Same it just boots up normally

    • @Blcxxd
      @Blcxxd Před rokem +5

      Same

    • @Thomas11J
      @Thomas11J Před rokem +3

      Does it show a padlock?

    • @rockomafia2493
      @rockomafia2493 Před rokem +1

      @@Thomas11J mine does?

    • @dexrose6560
      @dexrose6560 Před 11 měsíci +3

      From what i gather its something to do with the keyboard. Needs to be a Mac keyboard otherwise the control command doesn’t work. That’s from my understanding. Had the same issue

  • @tiroriroriroriro1
    @tiroriroriroriro1 Před rokem

    Thank you very much for this. Very useful!

  • @bodebrill4248
    @bodebrill4248 Před 3 lety +2

    Dude thank you so much I bought a 2014 iMac but the seller had left an account on it labeled owner and I didn’t know what to do

  • @joshholmes727
    @joshholmes727 Před 2 lety

    Worked like a charm

  • @shamsamohammed1047
    @shamsamohammed1047 Před 3 lety

    Thanks Soo much, finally it works! (Second method)

  • @rajanpudasaini
    @rajanpudasaini Před 4 lety +1

    hey, i have macbook pro 2019 version. recently i have clened (erased) my mac having operating system mojave and tried to install macos catalina. but after erasing mojave and being ready for installing catalina, it said that "you cannot install this os, it is corrupted". now i have lost my os and whenever i open my mac, blinking folder appears. i have tried for the internet recovery for many times but did not succeed (with high speed internet). now can i do to get over this problem? how can i be able to see disk utility in this condition? please help 🙏🙏

  • @jasdhattsingh5181
    @jasdhattsingh5181 Před 2 lety

    Very helpful video

  • @roberthanewich371
    @roberthanewich371 Před 2 lety

    THANK YOU!!!

  • @user-ir5cl6cr9f
    @user-ir5cl6cr9f Před 11 měsíci

    Thank you so much dude ur a lifesaver 😊😊

  • @yhdugasr
    @yhdugasr Před rokem

    Awesome thanks, spent an hour trying then found this. Had to replay the commamd line lots of times though.

  • @AliMaftoonAhmed
    @AliMaftoonAhmed Před 2 lety +1

    easy as pie :) the second option (cmd+S) did not work for me. The R key on my laptop does not work but i was able to connect a usb keyboard and pressed CMD on MBP keyboard and R on the external keyboard and VOILA :) first option with CMD+R was a life and time
    saver

  • @edwardyeargan15
    @edwardyeargan15 Před 7 měsíci

    Very helpful thanks for the video 😊

  • @h-townfishing1382
    @h-townfishing1382 Před 3 lety +4

    I’m doing this off windows keyboard and window and r aren’t working. Any tips

  • @Poke_God
    @Poke_God Před 4 měsíci +1

    I just got a iMac from a neighbor and he didn't know his password. So this definitely helps. Thank you.

  • @bretthuman4696
    @bretthuman4696 Před 3 lety

    I’m stuck on missing download. Figured to get to internet download. Now my wifi connection just has the rotating circle been doing this for 6hrs already. Thanks

  • @cookiebaker09
    @cookiebaker09 Před měsícem

    I couldn’t get the Command S to work but the Command R fix worked like a charm. It’s like a new computer! Yay. Thank you!

  • @FadzliRealtor
    @FadzliRealtor Před 3 lety

    I am trying to reinstall after deleting it previously for a new owner for my laptop. Now I want to install the OS. It keeps on giving me error saying "an error occurred when preparing the installation".
    Changed the date and time still nothing.
    So I am trying to start from the beginning by erasing everything again. APFS is greyed out. When I choose Mac OS extended journaled, it gives me an error.

  • @Nowgivemeyourfries
    @Nowgivemeyourfries Před 2 lety +3

    Thank you! This was so easy to follow!

  • @micwoff3253
    @micwoff3253 Před 4 měsíci

    Thank you bro🙏🏾 really appreciate it

  • @Billzer-os3ij
    @Billzer-os3ij Před rokem +1

    This was perfect. I followed the first method easily. Worked like a charm. THANK YOU!

  • @markfisher5829
    @markfisher5829 Před 2 lety +1

    tried this so many times on my iMac 2012, nothing works, could this option be missing as I bought 2nd hand so no idea what happened to it before I got it!

  • @5Flaash
    @5Flaash Před 4 měsíci

    Saved my ass again serg, thanks for the great tutes

  • @beachboyness
    @beachboyness Před 4 lety

    Thank you

  • @ee99858
    @ee99858 Před 2 lety

    Thanks mate

  • @crimson_iv2651
    @crimson_iv2651 Před 4 lety +1

    Dude thank you it worked for me this was legit

  • @GreggRoddy
    @GreggRoddy Před 2 lety

    Followed the step (first option with Control R) But when I try to reinstall the operating system I get a message that says “the operation couldn’t be completed. Permission denied.”

  • @IQBALSINGH-fq1sj
    @IQBALSINGH-fq1sj Před 3 lety

    Thanks bro

  • @Sacred.29
    @Sacred.29 Před rokem

    for some reason when I do the second option, I put it everything correctly but it doesn't erase or reset my computer, it just turn or like usual and put me at the log in option

  • @craigtillman5988
    @craigtillman5988 Před 11 měsíci

    Thank you sir

  • @ujkunatesmezanatemaleve7376
    @ujkunatesmezanatemaleve7376 Před 9 měsíci

    thanks man

  • @kidmadness1
    @kidmadness1 Před rokem

    Ty sir! 😁

  • @Moebeastz
    @Moebeastz Před 4 lety

    Would this work if the disk is encrypted?

  • @finntracey
    @finntracey Před 10 měsíci

    How do I do this if my ctrl key is stuck when I startup can’t go to the startup for reset as crtl held down

  • @rolondesanders9031
    @rolondesanders9031 Před rokem

    OMG!!! Thank you. I had to change my keyboard.

  • @tanpham1459
    @tanpham1459 Před 3 lety

    thank you

  • @dee1251
    @dee1251 Před 11 měsíci +1

    Command and r doesn’t work and the other method command s still takes me to the password page. Any solutions please ?

  • @STRHavoc
    @STRHavoc Před 5 měsíci

    I tried the second option of this video and it doesn’t actually factory rest but rather make a new user and keep all the applications you had before and I can’t use the first option because it doesn’t fully load into recovery mode just be stuck at the Apple loading screen so I don’t know what to do

  • @dreamlessportalva
    @dreamlessportalva Před 3 lety

    I’m stuck. My computer says that OS X Yosemite it missing a download, how do I get Catalina?

  • @GerriL9956
    @GerriL9956 Před 2 lety +1

    Does not work for me. I am running bootcamp and the icon to booth into Mac is not there so I have to boot into Mac OS by the keyboard. As soon as I select Mac OS it start to boot into Mac OS and does not see the key press command + r. I have not found how to fix the issue in Windows 10.

  • @dontreadmyprofilepicture1485

    How’d you do it wiv a Bluetooth keyboard

  • @alibunford
    @alibunford Před 4 měsíci

    wow great information ❤

  • @safaalmarzoky
    @safaalmarzoky Před 4 měsíci

    I did the first method (command R) and the first part was fine then when I try to reinstall I cant find any disk to use. What should I do now?

  • @allead3463
    @allead3463 Před 2 lety

    apparently some tech things have changed since Jan 2020. I had an old iMac and tried updating to big sur (beyond its catalina capability) but had an issue with no wi-fi when I reverted back to catalina. I did an "Option startup", and it only showed an "EFI" disc and the "iMac HD" option. Used the iMac and the wi-fi card was reinstalled... worked properly at that time, but the next time I turned it on it happened again and again. So I found this video and decided to try it. I have done "command R" on other machines but wanted to try "command S" (Serg Tech's, second option) the only difference is at 3:53 when you mention rm /var/db... etc, after I hit enter, my system asked if I was sure I wanted to "applesetupdone". Fortunately, I have terminal experience and just typed, "y" and enter. Then I was able to finish your procedure and... it did not go back to factory reset. Will try command R and hope it works.

  • @anon-wn5uv
    @anon-wn5uv Před 4 měsíci

    My control R won’t work so i tried the control S method but when i type the applesetupdone command it says no such file or directory. Not sure what to do

  • @gemmaparsons3566
    @gemmaparsons3566 Před 2 lety

    Mine wouldn’t reinstall! I now have a flashing ? when I restart! Any suggestions? The command / S route doesn’t do anything

  • @MADD730
    @MADD730 Před 2 lety

    do i have to be connected to the internet for the 2nd way?

  • @88broncoll
    @88broncoll Před rokem

    Went i get home i will try this, this computer was giving to me. and so went i try to clear it asking me for the verafication # but i donmt have a way ti findout what is the verefication #. so i woul like to just kill that hall thing to factory.

  • @reynasghost5846
    @reynasghost5846 Před 3 lety

    I was following step by step and I guess mine wasn’t connected to wifi this whole time. Now I’m stuck and it won’t let me reset it

  • @kimberlystargazer6307
    @kimberlystargazer6307 Před 7 měsíci

    When I press enter for the holding command and S key then enter -sh-3.2# is all that happens what do I do?

  • @Redbooze69
    @Redbooze69 Před 2 lety +1

    None of these options worked for me. Is there any other way I can reset it?

  • @dlcrdz00
    @dlcrdz00 Před rokem

    Thank you so much....straight to the point and no BS!

  • @tingyu6087
    @tingyu6087 Před 2 měsíci

    Worked for me at the first try! Thank you! ❤

  • @cyclqne
    @cyclqne Před 8 dny

    when i did cmd s it doesnt go to localhost after i press enter for the first time then when i type the mount part jt says volume could not be mounted operation not permitted

  • @denuwanvithanage
    @denuwanvithanage Před 2 lety

    2nd method worked for my old mac big Sur

  • @irinasmith5588
    @irinasmith5588 Před 2 lety

    I tried both ways and still get a white screen, and nothing else. What should I do?

  • @SBK070
    @SBK070 Před 5 měsíci

    Do i need to connect wifi with cable? Because it asks me to put user and password. And not connecting

  • @trekkeraanslag1497
    @trekkeraanslag1497 Před 10 měsíci +1

    I used your first method and if i’m at the terms and conditions i cant click agree anyone who can help me?

  • @spivvo
    @spivvo Před 2 lety

    will this work for big sur?

  • @taylormorris2436
    @taylormorris2436 Před rokem

    I have a windows keyboard and when I do the restart and holding down the windows key along with R it goes to a white screen and freezes. This is frustrating. Help please.

  • @tinashemaenzanise3200
    @tinashemaenzanise3200 Před měsícem

    Thisbis the inly video which helped me. Thank you bro

  • @PatriciaWalsh-yj9mg
    @PatriciaWalsh-yj9mg Před 3 měsíci

    Thanks

  • @abderrahim0nakama
    @abderrahim0nakama Před 4 měsíci

    Thats really usefull thank u ,

  • @thegri1624
    @thegri1624 Před 3 lety

    I have no command button. What would I do then?

  • @rosewoods1563
    @rosewoods1563 Před 3 lety +1

    really helpful, thanks!

  • @zenonayala9557
    @zenonayala9557 Před 2 lety

    Can you this option on a tablet

  • @cryptoad-zr4pf
    @cryptoad-zr4pf Před 2 lety

    Hi Serg. Brings me to mac0s utilities. Could you help please?

  • @rm1422
    @rm1422 Před měsícem

    To reinstall the osx its asking me to sign in with apple id, how can i do it without signing in?

  • @faiasher6138
    @faiasher6138 Před 4 lety +4

    rm /var/db/.applesetupdone... Stated no such file or directory... What should I do.. .

    • @Jojo-yd1pe
      @Jojo-yd1pe Před 3 lety

      I have the same problem..pls did u find a solution to that?

  • @internaldesolation
    @internaldesolation Před 6 měsíci

    would this still work with macos sierra?

  • @kalliefornya6173
    @kalliefornya6173 Před 2 lety

    I cannot login in due to no password. I acquired a 10 year old Mac air that’s in Hebrew. It’s just been sitting around for several years and was donated to me as is. I need help resetting to original factory settings and this and changing language to English.

  • @jackdearborn8275
    @jackdearborn8275 Před 3 lety +5

    Single User Mode doesn't stop for me, it just finishes then goes to the login screen. Never lets me type anything in.

  • @pinkjhit7661
    @pinkjhit7661 Před 2 lety

    does anybody know how to do this without an apple keyboard ??? i need to reset my computer which i lost the password to .. but i don't have an apple keyboard i have a random standard keyboard so i do not have the "command" button . please help !!!

  • @Emojidance772
    @Emojidance772 Před 3 lety

    My imac i can not reset can u plz help me

  • @LockedinDMV
    @LockedinDMV Před 3 lety

    Mine said it needs to verify with apple but nothing happens

  • @Supreme-l3u
    @Supreme-l3u Před 4 dny

    Mine doesn’t say host it says -SH-3.2# pls help idk what’s happening

  • @davidderrellfennick4629

    What do I do if it says "bash-3.2#"

  • @PastoraMichelleOzuna
    @PastoraMichelleOzuna Před 3 lety

    What the word that you type on root#

  • @cruzagustin9024
    @cruzagustin9024 Před 2 lety

    How do I type forward slash

  • @tamirhalperin2404
    @tamirhalperin2404 Před rokem

    I have an early 2006 and when I used the approach with "rm /var/db/.applesetupdone (hit Enter)", because my iMac didn't respond to Cmd+R, all I was able to do was to restart the setup with a new user. However, this option does not reinstall the OS with factory settings because all of the old apps from the previous user were still installed and actually still configured in the OS influencing its behavior. Obviously this is now how the iMac shipped. Is there any other file I can delete, other than the /var/db/.applesetupdone, that will actually force a complete reinstallation of the entire OS, in which all files will be wiped out and replaced with a totally fresh OS install?

    • @dee1251
      @dee1251 Před 11 měsíci

      After I do that I get “override rw -- root/wheel for /car/db/.applesetupdone?” What do I do ? I typed yes or y and nothing happened

  • @luisplazola2999
    @luisplazola2999 Před měsícem

    What do I do if I only have 120.77gb disk storage avalaible and I need 120.99gb

  • @otrookie
    @otrookie Před 4 lety +2

    As you can see... can’t really see lol brightens is way up. Still nice vid straight forward

  • @walidel-zein570
    @walidel-zein570 Před rokem

    thanks for tht video but what if it is the EFI / Firmware password :(

  • @vanessamarin6614
    @vanessamarin6614 Před 3 lety

    For some reason, my wifi icon is not showing up? So now my iMac is stuck on factory reset options and I can’t reinstall the macOS because I have no wifi to connect to. It’s not showing up on the top left...do you know what to do?

    • @autumn3744
      @autumn3744 Před 3 lety

      Find out ur WiFi pass and user

  • @morganmitchell3125
    @morganmitchell3125 Před rokem

    It says error on mount operation not permitted

  • @nonam30
    @nonam30 Před 2 lety

    Well I did this and I am ending up with a globe and it’s loading?