Quick Take: Creating a better

Host Greg Kihlström talks with AJ Joplin from Forrester Research about creating a better customer experience through better communication on the latest episode of The Agile Brand with Greg Kihlström #podcast
In this episode of the Agile Brand podcast, host Greg Kihlstrom is joined by AJ Joplin, a senior analyst at Forrester, to discuss the alignment of customer experience, digital experience, and marketing. The conversation delves into key insights and trends from the Forrester CX Summit North America. Don't miss this insightful discussion on how these elements intersect to create successful, customer-focused brands.
Don't miss a thing. Hear directly from leading brands and platforms about the challenges and opportunities facing marketers today. The Agile Brand™ features executives and thought leaders from top brands and platforms discussing the trends driving the industry forward, like first-party data strategies, artificial intelligence, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.
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[@iraklivashalomidze8289]

Love hearing about the intersection of customer experience, digital experience, and marketing

[@misza_4638]

Great discussion on improving customer experience through better communication!

[@akshayakumar428]

Such an engaging episode with AJ Joplin and Greg Kihlström

[@user-ti5qk4rs6s]

Another informative and thought-provoking episode - can't get enough of this podcast!

[@irusiksloika1780]

These discussions are so relevant for marketers today

[@Tigherofimran]

Excited to learn how brands can become more customer-focused

[@sofiensizoo4695]

The Agile Brand podcast always brings insightful conversations

[@hottie007]

Can't wait to see how brands will evolve based on these trends

[@SheryElgwily-ss5wr]

Looking forward to implementing some of these strategies in my own business

[@user-hm1ny3xc8r]

AJ Joplin is sharing some valuable insights from the Forrester CX Summit