When You Have to Open an Expensive Bottle of Wine
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- čas přidán 3. 11. 2022
- Based on personal experiences. Basically, I’m Aaron. Help.
Co-write with Andrea Kelley
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Outro Song: "Tired of Waiting" by Hallman - Komedie
He asked for help. 3 times. He's positive, hard working, and know when to ask for help. This is all on the manager.
I agree. He’s self-aware and knows him limitations. Where’s the TEAMWORK, Terry??
@@DrewTalbert Lol that would have been the first thing I shoved in my MODs face after making me do an escape room with him.
@@DrewTalbert roll tide
He DID bring big cups of ice water to the kitchen staff (BOH) earlier!
I’d cut him a break! He asked for help and TERRY said no…
I think Nicole could have gotten that bottle opened without a corkscrew... Giggity!!!
@@johnleeson6946 mm
Man, you gotta feel for Aaron. He was trying to seek assistance, because he was worried about something EXACTLY like this happening. Poor guy.
And if he just swallowed his pride and let the guest do it when he asked he wouldnt have put himself in the situation. Narcissism at it's best
@@KittenCritters narcissism is defined as "excessive interest in or admiration of oneself". That would not be Aaron. More like he didn't want to disappoint anyone, especially THE customer. His lack of confidence, and being spurned by everyone else led him to doing it. Terry even told him if he wasn't able to do it, he needs to be replaced.
@@nasis18 which is true, if he can't do the job he shouldn't have the job. But he had the guest right there offering to help but decided his ego was more important
@@KittenCritters again, that had nothing to do with his "ego". Aaron doesn't exactly exude confidence, now does he? He is the very definition of meek, and timid. He was basically forced to do it by Terry. If he had let the customer help him do it, and Terry found out, he would have been in trouble.
@@KittenCritters Ngl you have a trash opinion. Arron not letting the customers do his *JOB* and opening the bottle themselves had nothing to do with his ego or snything else. As a server you arent supposed to let your customers do shit for you. Arron was doing his *JOB*
“Yes terry, I can indeed open a bottle of wine. I cannot, however, open a $2k bottle of fancy pants wine. So unless you want the house to have to replace this $2k bottle of fancy pants wine because Aaron f*cked it up the way only Aaron could, I suggest you get out here and open this $2k bottle of fancy pants wine!”
Really that’s all he had to say
I can hear it in his voice lol Followed immediately by a “…s-sir!”
In third person? lol
But then he wouldn't be Aaron.Aaron is Aaron, because he can't stand up for himself.
@@adamryan977 you make a very good point
Really all he had to say was $2k bottle. Terry knows Aaron well enough that he wouldn’t risk that!
Aaron is still going to write himself a good online review for this, 'Opened wine for us. Didn't cut themselves and cry for hours after'
Himself*
Haha definitely
@@thelastshadowpigz both words work so who cares?
I came here to say this!
@@thelastshadowpigz Aaron wrote it that way so it wouldn't appear to be hand-written ;p
On one hand I feel terrible for Aaron, on the other hand he is learning how to upsell without hesitation.
That's the thing thought. There is a time and a place to do that lol.
@@marine463 True, but you have to learn somehow.
🤣🤣 facts
I caught that too. A half win for Aaron!
It's not the fact that I knew that Aaron would screw up, it's the fact that I felt worse and worse as the whole act was progressing.
You're brilliant 👏🏻✨
Yes .
Exactly
Right
Ngl, I think Aaron did the best he could here. Knowing your own weaknesses and trying to work around them instead of trying to act like you don’t have them is definitely a sign of a good worker, even if he’s not the most competent.
Asking for help when you need it is always the right call.
He should have let the people at the table open it once they asked if he needed some help opening it
Idk at my place they wouldn’t be ok with me letting a guest open a bottle
@@SC-km9uu probably not at your suggestion, but if they request to and it's something this special it has to be reasonable to let them do it, right?
@@SC-km9uu It also wasn't the restaurants bottle, it was their own.
I remember being blamed because someone's $1K bottle of wine from the 80s was corked. They said that I must have done something when opening it... I transferred the table.
You swapped it out didn't you...cheeky bugger.
Nah, you get that, especially when somebody buys a bottle and doesn't store it properly. Most people have no idea how to store wine, they buy a thousand dollar bottle, leave it on their kitchen counter for a couple of years getting hit with random levels of heat and cold, getting hit with sunlight and humidity spikes and think that the wine is going to be worth so much more after a certain period. When infact that $1500 Chateau Margaux is now worth less than a $10 box wine in a plastic bag.
It always blows my mind how some humans are the quickest to blame other people, they seem to love it. Me I'm a cheap date, expensive wine is usually pretty gross in my opinion 🙃
I remember one incident where a patron brought their own wine. They were very proud of it. Even told me it had been stored next to the dryer in the utility room for two years. I knew exactly what to expect from that moment.
Gosh! Never expected to see you around these parts! Looking forward to your next vid, Max! Keep up the good work!
@@Chzydawg true.
This makes me really angry when I see people intentionally neglect their colleagues and abandon team work.
No matter how clumsy your colleague be, you should help him because in this situation you work as a team.
I wish more people like you existed!
I hate it too because the people who love to stand and watch me suffer are the first people to come up to me when they get busy. I’m not going out of my way to help people anymore I’m stand and watch
Ehhh, sometimes people have made that same ask 100 times to you already, and you realize that they have no intention of learning it themselves... Sometimes a worker has to put on their big boy pants and take a little responsibility for their own job - even a well meaning panicky idiot like Aaron.
Depends on how many times they ask. The first time im always helping, but by the twentieth your either mooching off my labor or so unskilled you need to find a new job
this exact thing happened to me. I was like 18 when i first became a waiter, had some customers bring in a $500 bottle, I sat there at the table and broke that cork in half right in front of them lol. Never opened a wine bottle before, i asked for help no one would help so i went for it. Dude was super chill tho, he was like "ay no problem my man I do this at least 3 times a week at my house, i got a trick" then he removed the rest of the cork
I wish I got that type of support as a starting cook
What a sweetheart!!
What was the trick??
Yeah, don't leave us in the dark! What was the trick?
It's been 4 months, and Matthew hasn't told us the trick. 😢
I can only imagine Terry's look of abject frustration slowly turning into a smile as Aaron does the upsell on the martinis.
Definitely not a smile. It would turn into full on fury
We need a part two where Aaron calls them all out for not helping him when he needed it. Aaron needs a character arch
The beauty of being a waiter in Europe is that it's a bit more relaxed, so whenever my cousin would have to open a bottle at the table she'd go "i'm trying oh nooo this is harder than I thought it'd be 🥺" and the clients would go "oh don't worry I can do it!" and would open it and feel real strong
Very smart ☺️
This is one of the ones that got to me Drew. I was fuming at poor Aaron at the end, not so much for the wine but for the lack of realization that those Bombay saphirre Martinis should be on the house.
I was thinking that too. "Yikes! He's actually gonna charge them for their drinks now??"
@@darlenehoward2340 It's classic Aaron logic though. He's so panicked and distressed that he goes back to what is supposed to be proper protocol for his job. He just doesn't have the capacity to consider going against his training for the right reasons. Trust me, I waited tables for a long time, and as much as I would like to say I was like a combination of Nicole and Brad in my style, I know in my heart I was really a combo of Bridgett and Aaron.
I worked in the restaurant industry from 16 until I was 34. I was a busser, expediter, server, bartender, manager. It’s unreal how relatable every single one of these videos are. This guy nails it! Makes me miss the chaos of restaurants (a little ha). Keep up the great content!
What made you leave the restaurant industry??
@@cristiancastro1381I'm not the person you asked, but as someone who is 36 and is looking to leave the business after almost 15 years, it's the long hours on your feet, the low pay, the stress, and all the repetitive physical labour. I have health issues now, and even though I love kitchen work, it's just not sustainable. I gotta pay bills and take care of my body.
same same
"I'm not gonna help, but I want to watch."
Hahaha! Classic Nicole!
Watching this was a rollercoaster of anxiety for Aaron. If that were me I would have cried on the spot thinking how I could repay 2k worth of wine
It's not on you, baby. *Respondeat Superior* in Latin, means "let the master answer." Basically, if something was part of your job, and you were doing your job, and something went sideways, it's not on you, it's on your employer.
I lost a lot less sleep after learning about this lil' puppy.
IANAL, YMMV, etc etc, but yeah, check it out in your locale & don't ever, EVER, let anyone mislead you, this is a foundational concept that helps make the world go around (it's a common law doctrine, plus it's baked into lots of fine print, contracts, insurance agreements, so on. *You have more power than you think you do!*
The lady in this video was awesome for real, just kept it rolling with the martinis once she saw the damage. Gotta love a customer like that who knows there's nothing to be done about it now, might as well still get a drink!
@@gigicilla7Hell no. I’d walk out. I don’t think you understand how expensive wine is. And she mostly likely didn’t care because it wasn’t her money that bought it.
@@r1yahlin_ I think you'll find many situations on Bistro Huddy that you'd walk out of
Omg I felt so bad for Aaron in this one. Had me nervous lol
This is why I am happy that it’s illegal to bring your own wine into any Colorado restaurant 😅 I’d honestly cry
Wait. I'm in Colorado and I've never heard of this law.
@@rythmicjeaThere was a bill put forth in 2020 to abolish this outdated law, SB20-154, but I'm not sure if a similar bill ever passed
That had me cringing at every moment...I had so much faith in Aaron this time!!!!
Keep em coming!!!!!
Whyyy did you have faith in Aaron?? Lol
@@DrewTalbert It's because we want to believe. We want just one moment even if temporary, that anyone like Aaron can do it. That or we want Aaron to win and Nicole/Brad to fail... Or is that just me?
Don't mind us, we're just rooting for the underdog that never wins 😭😭
@@orca3432 frfr
@@blkhauck i agree but some people identify with the nicoles like marsha brady wouldve been a nicole fan.
The attempt to upsell at the end 😂 0 social cues from Aaron
Always upselling. A true professional!
"And may I suggest making those with Bombay Sapphire for two dollars more?" 🍸🍸
BWA-Hahahaha!!
This had me on a roller coaster, I'm not gonna lie I'm a little disappointed in Terry. Usually he's more supportive than that
I can’t finish this, I got so anxious I threw my hands up and walked away 🤣 poor Aaron, I feel extra bad for him because I’m a total Aaron when I have to work FOH.
hard work and earnest/honest behavior are more important to me when it comes to a server than anything else. You can be a bumbling idiot and awkward as fuck, but as long as you treat me with dignity and respect and I see you doing your best I can forgive just about any mistake you might make
“Yeahhh we got an innie” hhahahah
I was terrified the entire skit and my worst fears came true 😭😭
I could see it coming from a mile away, yet I felt so powerless to stop it! Had to be Aaron!
I applaud his upsell lol
I was super sad it ended poorly. Was hoping for Aaron to pull through
he would have if even a single person he looked up to encouraged hime in the slightest
I remember drinking a bottle of port that was given to me as a gift when I was born, to be opened on my 21st birthday. I wanted to share it with my godfather, who was a legendary wine lover and connoisseur. I was 25 when I got the opportunity, and very excited to share this very special wine with the one person I knew who'd appreciate it most.
I learned two things that day.
First, that the corks in old bottles turn to mush and disintegrate right into the wine when you try to open it.
Second, that I fucking _hate_ port.
I mean.... that sounds like it was corked wine? (Edit: as in, gone bad.)
That is devastating. Not the wine, the fact that if I was Aaron I'd literally start sobbing
As a supervisor I’ve never blamed someone for reaching out for help if they mess up. Recognizing your deficiencies is part of learning. Maybe watching how someone handled it who is experienced could have made him more confident next time. I’ve seen this video play out time and time again!
Argh, poor Aron. I’m pretty bad at a lot of stuff, and feeling like you can’t ask for help, even though you’re terrified of messing up is the worse. I literally felt the anxiety in my chest!
Bruh the anxiety level of this video is through the roof
Classic arron
These characters are becoming too real to me 🤣- as my anxiety level kept rising while Aaron was bumbling around, I had to keep telling myself: "It's just for fun, it's just for fun..." 🤣🤣🤣
You are so good at character acting. It's incredible.
I can’t get enough of your skits! So talented
I like them because they are so relatable.
I saw this EXACT thing happen with a bottle of truffle oil my boss got from France. He took the night off and had his wifes family in the restaurant to celebrate returning from the honeymoon. Every special dish he requested used this oil. He was talking this up all day and gave it to the new sous chef. She immediately dropped it and it shattered. I thought it was hilarious but I had to scrub the ovens for laughing at her while she cried. He started to yell, but cooked the food himself and used what little he could salvage from the shattered glass.
Ouch.
This is when you go to the bartender aaron
This gave me vivid flashbacks of doing wine presentations in my server days. Messed it up so many times before I got it down. So embarrassing. And why wouldn’t they let us sit the damn bottle on the table while we do it?!?
*super nervous laughter*
“Haha…. Roll tide?”
I haven't personally worked in the service industry aside from fast food but I really love this content tbh
I literally just made the connection that the song you put at the end of videos means you’re tired of waiting tables
Like watching a train crash in slow-mo.
After just spending a year in the dishpit, I'm gravely disappointed that after bingewatching most of your shorts/videos, I have barely seen any Harold. I'd love to see more lol
This literally happened to me, except, I got someone to help me!
Then they broke the cork and dropped the bottle on the table…
The formal training is kicking in. That upsell
No suspense thriller has had me at the edge of my seat like this did.
‘I’m not gonna help, but I wanna watch’ 😂
Of all his characters Nicole is SPOT ON 👌
Confession: I have just left the bottle opener at the table and gone off to get waters but mainly out of being busy/lazy than fear.
You have the some of the service industry content. My buddy and I can quote you all day long.
What we need is a short on aaron typing up some of his reviews at home and examples of each related to moments from the show.
YESSS. That upsell in the face of catastrophe...
Very nice, Aaron!
Dude this brought back that feeling of elation upon selling a high dollar bottle, only to be replaced immediately by the agonizing stress of opening it. 😂
This broke my heart for all parties involved
I had Aaron at a very fancy restaurant for my mom's birthday. I was this close to saying "oh honey, please just let me do it, it'll make us both feel better"
*"🤨 I don't wanna help, but I wanna watch 😏"*
Nicole is my spirit animale 🤣🤣💯🤷🏽♂️
I knew exactly where this sketch was going as soon as I saw it was Aaron and I loved every second of it. Great execution, just because you know what punchline doesn’t mean it still can’t be hilarious!
Great video! Love your content Drew!
Thank you!
It's the pressure of not screwing up
Dude, I’m all in for the longer videos. You play your characters so well
Great sketches! Love your humor and characters. Keep it up :) Thanks!!
That was heartbreaking though
The ill-fitting tie of the manager is a subtle touch
“I’m not gunna help. But I wanna watch.”
Gotta respect the commitment to the upsell
That's crazy how you captured actual footage of me doing bottle service
Great vid! Thankfully, I never dropped one of these overpriced bottles, but had my share of busted corks on them when I was first starting out in this hellish business. I particularly remember a Chateau Margaux that didn't go well🤣
It's ridiculous how nervous I was watching this. 😳 I sensed an impending doom and got so scared that I paused the video to go to the comment section to see how it ended. I read that it didn't end well, so I sucked it up and finished watching the tragedy. 😭 This is the first Bistro Huddy video that left me feeling depressed. I know, I took it way too seriously.
Oh no!
@@DrewTalbert I just felt so bad for him breaking that expensive bottle of wine.😳 LOL. I LOVE all of your other videos!!! 🤣
People outside of the industry don't realize that Aarons are some of the most vital members of the team. They may not be the most suave or skilled server in the building and may be accident prone, but they're almost always going to be the most helpful and hardest working. And once they find their self-confidence and when to speak up for themselves they're the ones who help keep the rest of the crew honest. Your Nicole's will probably be you "official" trainer, but you won't learn much off of them other than how to profile and psycho-analyze people. Your Brads will teach you the occasional shortcut and how to find you chill, but your Aarons are the ones who will take somebody who was likely doomed to fail and train them up into a half-way decent server all because they made every mistake in the book and learned the hard way and care enough to see the potential in you all with zero recognition for doing so. I can't tell you how many times I've been fresh out of training at a new job, about a week in, and have new servers coming to me asking me for advice or how to do things like operating the POS, just because there were holes in their training or they were already being written off by the other team members.
The upsell at the end is the cherry on top!
Good to see that you're back to your old self. Love your recent posts!
Thanks! Working on finding my rhythm again after the new baby!
That was way more stressful than I expected.
Hahahahaha the upsell at the end...I'm dying
I'm Nicole, willing to watch a trainwreck anywhere!
Should’ve asked the table if they wanted to do the honors, it’s their bottle
This one is tragic. So far it's the only one I could only watch once, instead of 16 times in a row
After he pushed the cork in, I turned it off because I couldn't handle it. Seriously.
Your character work is fantastic, dude.
I did this a few times when I started working as a waitress. I was stressed to open the bottle at the tables so I would ask the other servers to help, especially when it was a fancy wine
Love your skits man you make my day
I felt this way when I opened the $12 bottle of Merlotte at the pizza shop I worked at 😂
I knew he was gonna do it, then he did it lmaooooo
The ANXIETY I felt for poor Aaron!
Your work is brilliant!!
Your channel has grown to be one of my favorites. Thanks for the great content 👍. I used to work in a grocery store and if you ever branch off there is a lot of similar stories and ppl in that job that you could make videos about 😅
Poor Aaron. I Love your skits so much ❤️
Great opportunity to give your guests the wine opener so they can have a “special moment”. Poor Aaron didn’t stand a chance lmaooo
That upsell at the end killed me
Ok in Australia, it's a rarity to have corked wine, but in my early days of bartending, I remembered breaking an expensive of red wine. I was freaking out like crazy
Defs I was like Aaron before
"I'm not gonna help. But I'm gonna watch." - classic Nicole.
The upsale at the end kills it
You nail every single video!
Good content, man!
Oh God, the upsell at the end got me. 💀😆
The “for $2 more” killed me 😂
You gotta love the dedication on that upsell at the end there!
There should be a part two of this!
I know too many servers/bartenders that do not know how to properly open wine bottles and I saw all their faces in Aaron as he dropped that bottle.
I have had this exact situation, different context because I was in a grocery story but all ended with me breaking something when I knew It was gonna happen