Ambushing Microcenter After Our Newegg Interview
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- čas přidán 2. 05. 2024
- Our first time in Microcenter was completely unplanned, but we needed to blow-off some steam after the highly tense Newegg meeting from earlier the same day. And we surprised a fan!
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We had absolutely ZERO plan going into this, but we're glad we went. To be clear, we weren't paid to go to Microcenter; in fact, they had no idea we were going to show up. We were fortunate to be approved for filming on no notice, and had a fun time meeting with viewers, fans, first-time PC builders, and exploring the store. For context, there hasn't been a physical PC parts retailer near GN for decades, so this was the first time in a long time that Andrew & Steve got to visit one. For that reason alone, it was fun. We got to see all the stuff we review in one spot, and it was awesome to help people pick parts and learn the great PC DIY hobby. Big thanks to Jimmy for being a fun dude to hangout with for the afternoon!
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TIMESTAMPS
00:00 - WE HAVE NO PLAN
02:08 - NOW THERE IS A PLAN
04:05 - Looking at Cases
04:50 - It's So Nice to Have CPU Choices
06:15 - Very Knowledgeable Staff
11:05 - Quick Training Session
13:00 - Hunting for a Motherboard
14:05 - Meeting Awesome Fans
16:26 - MISSION SUCCESS
16:53 - Meeting More Awesome People
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Host, Aimless Wanderer, Vagabond: Steve Burke
Camera Operator, In Need of Post-Newegg Cool-Down: Andrew Coleman
Guest: "Jimmy" & shout-out to all the other GN fans!
Video Production: Keegan Gallick & Andrew Coleman - Hry
This was so much fun. Genuinely - it's been YEARS since anyone at GN has been in a physical PC hardware retailer because they just don't exist near us. Thanks to all the viewers, fans, and MC staff for being so great to hangout with for a day! If you want to support us, you can grab a 3D Coaster Pack, PC building Modmat, or toolkit on our store!: store.gamersnexus.net/
Like our content? Please consider becoming our Patron to support us - we have lots of behind-the-scenes videos! www.patreon.com/gamersnexus
Thanks for this coverage GN, really hope they get a Microcenter in NC!
@@briankelly1240 I second that.
After seeing you help a random fan I will definitely be going to your merch store.
Come to MicroCenter in Atlanta!
This is so cool you did this!!!!
"Let's stop by a Microcenter"
"Idk what to film here"
"look, a fan."
"Let's be a Microcenter employee"
And then proceeded to pay for that fans PC! Quite wholesome! love it!
with this 1 video he just made triple what a MC employee makes per hour...
@@darrianweathington1923 that's the nature of CZcams having the potential to let people make money
Also that's not really the point isn't it, he was in the area and did it on a whim and got rewarded for just being a decent guy (even before paying for his fan)
@@darrianweathington1923 well he also spend hours to film and edit the video and also the years he has to spend to get the fanbase to even begin with
@@darrianweathington1923 Well, he also showed just how awesome Microcenter seems to be. The employees actually seem to care about what they sell, which is getting quite rare these days.
The microcenter staff are the average gamers nexus viewer, nerdy as hell, friendly and helpfull
We were SUPER impressed with the knowledge level! They really knew their stuff. Not just the inventory, but what was suitable for the PCs people wanted to build.
It's always going to turn out better to ask a nerd for help than a rep from a massive company. Unless the rep is also a massive nerd. Then you can go either way.
@@GamersNexus this has always been the case here locally with MC. since the early 90's
honestly i dont know what more you'd ever want from an employee of a computer store
Their customer service might be the best in the US. Same in Minneapolis.
**Gamers Nexus visiting Newegg**
Newegg: Our judgement day has come...
**Gamers Nexus visiting Micro Center**
Micro Center: **teary eyed** We have been blessed this day...
no replies??? imma change that
@@nepp- Agree!
This was literally a free advertisement for microcentre that only bolsters their rep and staff. Stellar
MicroCenter is stellar, because their employees are stellar, and they deserve the free press. I have never had a bad experience there, and I have yet to visit where any employee in the area fails to ask me if they can help.
Microcenter is actually that good though. I can vouch that I literally turn into a kid at the candy store when I go there. The staff is really awesome always too
@@kellenstuart4698 BRO EVEN SEEING IN AT SCREEN IT SEEMS LIKE FRICKING HEAVEN
Whenever I visit a components shop I know way better than anyone there, and I don't know shit. I'm really jealous of people who have micro center nearby.
I admire the employee asking GN a question to increase and solidify their knowledge to better help customers.
Imagine being this dude, alone in Microcenter with little idea of what you’re gonna do, when Tech Jesus himself descends upon you, guides you through the process of picking components, and then pays for it in the end. What an absolute G.
What a guy.. a 🙃
A fitting reward for somebody watching the videos and doing his own research, putting together his own PC. :')
i heard he turns water cooled PCs into wine
This really should have been the title of the video
@@jasonsmini wonder what that does for cooling performance
Big Thumbs up for helping that kid and showing us 'out-a-towners' what Microcenter really looks like.
This is the remodeled Tustin store. The one I'm at looks kinda old still 😅
It's Disneyland for us. :D
-$10
@@_-Montana-_ I grew up in Montana. I feel your pain. It may be one of the most beautiful places to live in, but when it comes to tech, forget about it.
I'm currently living in Dallas Texas, with a MicroCenter 45 minutes from my house. I'd like to eventually retire in Montana, but man, I'll sure miss having a MicroCenter near me. I've saved 100s of dollars by shopping there.
if only MC was able to buy the old Fry's Electronics in Arizona that would be awesome. The old Fry's electronics store would be an awesome turnaround. Specifically talking about the one on 3035 W Thunderbird Rd since that is right on the I-17 and would totally get me to stop by and "browse".
I absolutely adore how the staff at Microcenter were willing to ask Steve questions they didn't know the answer to. That's just the best.
Thats someone I would want service from. The one who might not know all the answers and isn't afraid to ask someone who does know.
11:15 When the employee asks a legitimate question to Steve@GN, that truly shows that he's a quality salesman that wants to better his customer relations. Just a small kudos to that guy 👏🏻
Totally, exactly the kind of salesperson I want to get help from!
GN bought this man a PC, and didnt even ask about his follower count a single time.
Good on you Steve. ❤
Oof Artesian Builds died even more.
HAHAHA, I laughed so hard at that comment, very true, very funny!
Context?
@@siripfreely Artesian Builds company.
@@siripfreely some pc building company I don't care to name did a raffle essentially and didn't like the person that got picked because of her follower count so JayzTwoCents built her a PC.
"I want to make sure he doesn't pay" - insane Steve. As a guy building his first PC it's wild to have Steve help you pick parts, but having Steve insist to pay puts you over the moon. As if we needed more proof that Steve's a classy guy.
I especially love how they didn't make a big deal of it for the video - it was sorta blink and you miss it, which made the gesture feel so much more genuine.
Steve is an awesome guy for buying the PC. The video is monetized and he is probably going to have some influencer work with micro center moving forward… Steve recognized this and bought the computer because he understands it’s the decent thing to do.
came there to blow off steam, ends up in cloud 9...wonder if he named his setup as Steve
Got to save up for that new GPU somehow.
And this is why I am a subscriber. Steve is genuine and relatable.
This guy really is the PC Tech Jesus, deals with the sinners, helps the poor, moves in a mysterious way.
So the guy in the camo is part of my dads group and so he was sooo happy to have met you and then you went above and beyond. Steve you are a blessing my guy! awesome seeing this after hearing about his experience in the group!
Bro that's awesome! I hope your dad and the camo guy is doing good!
@@DamnAwesome sorry should clarify. Im a dad thats part of a dads group. He posted this in the group. My bad..
@@dth4apoco Oh no problem, I hope you are doing well!
@@DamnAwesome i am thank you! Hope you are as well!
@@dth4apoco thanks for clarifying. It was quite funny
You afforded a guy, "The best day I have had in years." - You are a good human being, Steve
DID STEVE BUY THE WHOLE RIG FOR HIM!? LOL AND ARTESIAN CANT EVEN GIVE A STREAMER ONE LOOOOOOOOOOOOL
@@tdg710 haha this hit in the feels lol.
@@tdg710 Hear that? Time for a rerollll!
I want to like this comment but it's at 486
@@reezlaw I think it needs better metrics to justify our likes, youre right lmao
I bet the head office was real happy about how micro center handled everything. Very professional and progressive of them to allow filming. It ended up being good free PR.
It was a nice touch that the salesperson was asking Steve advice on stuff too. He seemed knowledgeable, but also acknowledged Steve was an expert and was happy to learn and engage
I try to buy at Micro Center because their return policy is pretty amazing and I like the idea of going to a physical retailer. 30 days and I've never had an issue with the one return I've done. The only thing they changed due to COVID on returns is no products that you wear are returnable.. but I have a feeling that they would let me return something within a day or 2 if I showed it doesn't work or wasn't opened(they said this at checkout but its not in their written policy)
I frequent this Micro Center (Tustin, CA) and it has always been a great place to shop.
I wish we had them in my country they seem awesome.
@@Autotrope Probably also fan of GN and always wanted to ask questions.
I've always loved Microcenter but after seeing how they treat "influencers" and welcome filming I respect them so much more.
I think I started really liking them when an employee heard I was building a rig and they went "oh, no not that case, you want this one - you'll get better airflow around that card you showed me". It was a less expensive case.
When I really fell in love was my brother also building a rig, thinking it would be painless, and the gentleman we saw about "why won't this thing POST?" pointed out we were missing a connection on the board. Then asked if he could demonstrate that's what it was, turned out to be the case, and we moved on.
i wouldn’t even call them influencers. they’re celebrities as celebrities comes to them to get shit done too. Steve is like acdemia writing dissertation like crazy!
This guy was actually decently knowledgeable doing some decent research (early stage) and only came in to have a look around to help him decide later. He didn't seem like he was impulse buying but he was ready to buy if he had to. When Steve came and gave him advice he knew enough to follow along thanks to his own research and at that point Steve helping you buy at that moment is better than another how many other hours looking around and possibly getting confused and making mistakes.
I think that's probably why Steve paid for hardware. The guy basically stumbled into building a whole PC with Steve, but Steve is a good enough guy to know he might not have been ready or able to pay for all the parts that were picked out.
Good guy Steve.
It seemed like he just wanted a second opinion on his research, which is a smart thing to do. Steve is a great guy, and paying for the fan's build is really sweet.
@@DystopianOverture he clearly wasn't complete on his research, but he knew enough and trusted Steve that it was safe to buy when he did. Paying for it was a sweet bonus.
I totally rushed my build and should have spent more time researching. Not that I am dissatisfied in how it came out but my choices were a bit impulsive and which I allocated more time to research. Would’ve been great to have Steve there!
@@NickyNicesthey I've been building pcs since the mid 2000s and I still do this. I recently got a 14700k because it was slightly cheaper than a 7800x3d. And it's for gaming and sometimes streaming . Nothing I'd need 20 cores for.
Even tho I knew how much less the amd draws, I got the intel. Regret. Also lga1700 socket. ☠️
Yeah I can limit to 270w and ubdervolt+oc but electricity is v expensive in Australia 😂
It's nice to see a sales rep want to learn about when the speeds and feeds on the box will actually give the customer better value
Agreed. Always had good experiences at Micro Center when I lived near one.
This also shows how tough it can be even for people who genuinely want to be able to give good advice to get brass tacks, bottom-line info to be able to provide solid advice. So much industry coverage is hype, focused on what’s the fastest or flashiest, but if you are paying double for 3% performance boost, that’s important info for most folks actually paying for PC parts. Also, that bit of sage advice on memory for GPU vs APU will probably be golden for a lot of shoppers this guy helps in the future. If I were an exec for Micro Center, I’d think about hiring Steve and his team as consultants for a series of seminars and Q&A for the on-the-floor sales staff that covers those fine details that never seem to make it into PC build guides, but matter a lot. This could benefit everyone. Steering people towards the right gear reinforces good behavior on PC part manufacturers, since good value, well built, good performing stuff should sell more, thus encouraging them to make better stuff at better values….but it can be hard to know the difference when staring at a wall of brightly-colored boxes, even if you watch GN and others on the reg.
Yeah, to me this shows a person who genuinely wants to be better at their job.
That was refreshing, I agree.
*bumping into Steve in a microcenter, is like bumping into Bruce Lee in a Dojo...*
like bumping into jesus in a church
*This has to be thee biggest PC Generation Z INCURABLE VIRGIN COMMENT EVER*
Bruce lee is death tho...
Blowjo dojo
lioterally@@BlackBeanieGaming
just re-watching this one for funsies. Hope that employee got some recognition, was really impressed when he started talking about spacing for radiators you can tell the dude really knows his stuff
Looks like they picked out a 240mm AIO instead of the 360mm the employee recommended, I was puzzled at that - though maybe cost was a factor (you could see the 360mm's on a shelf in a later shot)
Honestly, I’d like to see Steve do more of these “let me literally help you shop” clips.
Wholesome af
This was one of the best advertisements for MicroCenter I could imagine. The employees all seem super knowledgeable and patient, and I'm really impressed by the one who asked Steve about RAM timings - it takes some humility to admit what you don't know.
And you could tell that's what he was expecting to hear, but he wanted it straight from an expert. No matter how much time you spend in a retailer, you're not going to know what a regular build tester has learned from experience
absolutely. these are the type of guys you'd be fine spending a few dollars extra at instead of buying online.
What I thought was great was the IMMEDIATE response they had to "hey, is it okay if we film here?" Like first of all, they have an actual employee to handle "influencers," which I found interesting, but what got me was the instant "oh, sure, we're proud enough of our store that it doesn't bother us if people want to film in it" attitude that he got. In a way it's the complete opposite of how Newegg wanted to handle Steve-"sure, we'll do an interview but we don't want you to film us"-it's this kind of thing where you're essentially saying that you have nothing at all to hide and you're proud of your store/staff/products on the shelves.
i just wish i had one closer to me >.>
they dont seem to have a lot of stores
@@TheNatos I think that's part of their business model. If they limit the number of stores they open they can maintain a high quality of inventory and staff at the ones they do. But I get the feeling. I make sure to visit every time I'm in the LA area and it always ends up being the highlight of my trip 😀
Steve: goes to Ambush MicroCenter
Also Steve: ends up becoming employee of the month.
It was cool seeing him help everyone around him even the employees with the specific details on things
lol yea, I hope microcenter posts that picture up on the wall somewhere.
Customer: Ambushes this ambush with his own ambush...
lol nice
@@TwinbornMist This happens to me every time I go to a Best Buy. I end up selling PC's and laptops to confused customers talking to confused High School aged employees. I worked at CompUSA when I was in HS (late 90's) and i guess old habits die hard.... LOL
Props to Steve and to MicroCenter. Dylan (aka lanyard salesman) just helped me 3 days ago on a similar 5800x build for my son. The sales staff know their stuff. Great video!
You, and the team at GN are legends Steve. Paying it forward from down under, Aussie 🇦🇺
You are soo lucky to be living in such a beautiful country. ❤
@@Navneetvaio That also actively tries to kill you.
@@tsdobbi lol true
Hey Steve! It was honestly such an amazing turn of events being able to meet you at MC, I was the one in the yellow hoodie. My friend (the one wearing your merch) was so excited about meeting you it was all we talked about on the drive home! Our other friend who we were building the pc for didn’t understand much in terms of components as she’s still new to the pc building community but she understood how exciting it was to meet you and enjoyed every moment. It honestly felt like running into an old friend at the grocery store
Thanks for making our first visit to Micro Center one for the memory books!
So great to hear from you! It was fun hearing about the plans you all had, and also, major kudos to your friend for having the crazy skills necessary to land GPUs for everyone! How'd her build go? Did you all finish it yet? Please pass along my thanks to your friends as well for taking the time to say hi!
@@GamersNexus Wholesome Steve is the only Steve.
How did the PC build workout? What did you choose? :)
@@GamersNexus Her build came along really well! She’s super happy with it and can’t wait to start streaming! I’ll have my friend post a picture on Twitter and tag you in it so you can see the end result
Also for anyone interested I’ll drop some links for our build specs!
So jealous of everyone involved! Looked like everyone was having a blast
"One second, I gotta make sure he doesn't pay for this!" Imagine hearing Steve say that after he spent likely an hour or more helping you figure out what you wanted to build.
But steve aint rich man ...
@@legitscoper3259 ok? How would you know anyway.
We can change that....puts video on continuous loop.
CZcamsrs are banking, dont kid yourself!
@@Mach141 While it can certainly be profitable it's not as profitable as it once was. If you've actually watched other GN videos though you'd also know they put a LOT of money into equipment to be able to do actual real thorough testing. They aren't just pumping out 10 minute videos throwing parts together and running a benchmark, a lot of time and work goes into each video. For all that goes into each video I would not be at all surprised if they make much less profit than the vast majority of other CZcamsrs, particularly ones of similar sizes. I'm not saying he can't afford to do this and clearly the fact that he helped with this build allowed them to make a video out of the visit when they had no clear plans, but it's still a nice thing to see here and not just trivial. GN really seems like a product of love where everyone involved believes in what they're doing to try to provide a service for the space that really doesn't exist without them. Yeah they're a business and they make money but they aren't here throwing half assed worthless videos with clickbait thumbnails just to pull in the most profit they could. They wouldn't spend tens of thousands of dollars on custom testing equipment if they didn't believe what they're doing has value.
This should be a series where you just randomly help someone shop. You could call it Community Service.
that is a great idea
Computery Service
Agreed!
That dude was holding back the tears man. You truly did something special for him that he will never forget. THat's what life is all about. Supporting those around you anyway you can.
I noticed that too, and I may have shed a few tears on his behalf
"WE HAVE NO PLAN" Glorious. It's nice to have a kicked back video once in a while. Love it.
right this is amazing I love how organic it is. the fact that he's never been in a micro center before it's just wow. Jesus finally comes to the Mecca
This was fabulous
I feel like someone on Steve's team coerced him into this. Steve seems like a guy who doesn't do anything without a plan
@@mattmanix5104 haha, no, I just thought it'd be fun to go to Microcenter as a way to decompress from Newegg.
@@frozenskeptic345 Stupid neckbeard manchild fanboy SMH. Never go simp for anyone, even GN. Specially towards big company like Sony or Microsoft. Never. Be objective unbiased! #Fact
Imagine what MC managers think when they see Steve in their store: "Oh shit he brought down Newegg and now he came for us"
Loved that the guy in charge of allowing filming just let Steve be Steve. Apparently they have legit reasons to believe their staff will rock it it without a chaperone/handler trailing them.
lmao!
I don't normally reply to comments but that was f-ing funny.
Thanks for the laugh
@@user-eq8ww1gr6v Yeah, they have nothing to hide. Good place, good parts stocked, good staff. Not afraid to be in the spotlight. As it should be.
This video was pretty fucking heart warming. Good job fellas, for real, you guys a great positive force.
Wow. Steve paid for that guys stuff. Real person right there.
Yeah but I imagine it must’ve felt good to be recognized by a random person that’s a real fan
Tax-deductible business expense! Plus he basically provided a third of the content.
@@TheGreenReaperSo a win-win!
I'm impressed how competent MicroCenter staff is. Both the "case guy" and "RAM guy" knew what they were talking about.
@@HiddenBlade haha, gotta do with what you have i guess. Long as you're not being ripped off, which is a sad thing in the current PC market and industry
@@HiddenBlade Can concur and confirm. The lack of a Microcenter equivalent in the UK hurts a lot. Loved this video though.
They're also not afraid to admit that they don't know everything, like the RAM timing thing.
A bit creepy in a way, you usually don't expect anything even close to this, especially if you go somewhere for the first time. A bit sad considering this is how it suppose to be, store manager suppose to know stuff, at least like an average PC user. They are there not to just help you bring boxes to checkout zone.
MC here in Columbus Ohio is the spot for knowledgeable folks!
This video was worse for NewEgg than their own interview. Stark contrast. This made MC look SOOO good. Friendly, open, helpful, extremely knowledgeable. Wow.
Genuinely agree...two worlds.
My local-ish Micro Center is Mayfield Heights, Ohio and this experience with helpful MC employees is status quo for me. Always helpful and always willing to talk shop. Had one experience where a MC employee *saved* me hundreds of dollars by talking me out of buying more than what I needed. I put my trust in Micro Center and they come through every time.
MC is my candy land. I have one 15mins from me.
I wish I had an MC, wish they did online sales.
Microcenter has been awesome for the years that I've used them. Always worth the trip.
Other than running into Steve, this is basically my experience every time I go to microcenter. The selection is massive, things are in stock, if a few items aren’t in stock they will be soon and aren’t being resold by scalpers. The staff knows their STUFF. The 3D printer section is full of knowledgeable 3D printing enthusiasts, the PC section is full of knowledgeable PC enthusiasts! I genuinely enjoy getting in my car and physically going there more than I enjoy visiting some online stores.
That was actually pretty wholesome. This guy is going to remember this forever every time he uses his build. The staff there were great too. Honestly that place looks so awesome, I wish we had something even remotely close to that in my area.
Imagine you're at Microcenter. Imagine running in to Steve. Imagine him agreeing to help you pick parts out for your build. Then imagine him paying for it all. Gamers Nexus and Steve are incredible. You made MY day today and I wasn't even the guy in the video... amazing stuff.
I'm blown away just watching it happen to someone else. Can't imagine how it would feel if it happened to me. What a solid guy. You can tell he just loves giving his work, time, and expertise to the community.
lol, and at the end of the video there, I was thinking - imagine the guy went to the right at the end of the shot and started unloading everything into that two-story giant pickup truck.
Dude, I was totally chill until the end... "I got it, I got it, I got it..." "As long as this guy doesn't pay!" Steve is literal God Tier human being.
Totally agree. I couldn’t stop smiling like an idiot the whole video. Absolutely amazing
100% - This was a beautiful thing to watch.
Imagine walking into a store, with little knowledge of parts, and one of the most knowledgeable and customer concerned people, is the person that helps you throughout the store. Lucky dude.
And bought it for you too, what a guy Steve is 👌🏽
@@tryzentv3316 I shouldn't have looked xD I've spoiled myself
The Legend choose the parts, and the LEGEND pay your parts, nothing to add.
@@tryzentv3316 kinda half expected it though seeing as he mentioned they didn't have a plan for the video and a video kinda fell into their laps
To be fair. The Guy did know quiet a few Things. He just wasnt Steve Level.
you absolutely made that guys day. Imagine you're going to build a pc and one of the best PC builders on the planets says hell help you pick stuff out.
Edit: Finished the video. you paid for that dude and everything. Absolute class act.
Ah man when he paid for the fans gear really got me. What a great guy Steve is.
Love that staff member at 7 minutes. Give him a raise, Microcentre.
You could just tell he was full of knowledge. I have a td500 case, and my reaction to seeing it for the first time here on Steve's channel was almost exactly the same as the guy in this video lol. Immediately jumped out at me. Anyways, the fact he knew little details like most 360mm rads won't fit with most motherboards/ram at the top, which took me a fair bit of googling and forum diving to figure out, is simply impressive. You can tell that he has a genuine passion for what he does and go out of his way OUTSIDE of work to learn more and better serve customers. Wow, what a breath of fresh air.
Why is he NOT a manager?!
@@JoeBudson Because its a shit company to work for with constant carrot-on-a-stick tactics to keep you from quitting. You could be the best at sales in your department, have great customer service ratings while still pushing every bullshit service and product they make you push (MC credit card, service plans), you could still sell those well, you could prove you do fine on your own, but they still micro-manage you into hating your job. Some departments are a lot better, which is why the incentive to get promoted is there and some people do like working at the company but they will do everything in their power to make you hate working there.
Staff member at 12:26 definitely doesn't need a raise, as it appears he wears a brand new out of the box shirt to work every day.
My experience is that most employees run a section in a Microcenter and they are quite knowledgeable about their section. But I've been in 2.
Man, this made me remember walking around Fry's Electronics as a kid with my dad getting parts to build my first 286. Really awesome of you to just help out a random fan who happened to spot you and ask for some advice. A true show of character. I salute you sir.
I went to frys berfore they went out and bought parts like 6-7 years ago for a friends pc that i built for him, too bad they closed.
Micorcenter is still awesome after 20+ in Texas. GN walking around and helping folks = awesome!
Steve: Is there someone we can ask about filming?
Microcenter employee: Filament?
They stole my heart.
microcenter's inland filament is some fire product
@@MrBaskins2010 honestly
that shit is awesome
Just the fact that a retail store *exists* where an employee knows what "filament" is (and not in the context of lights bulbs... which don't use them anymore anyway lmao) is impressive.
@@dregenius yep lmao
I have a Microcenter by me, it honestly is heaven on earth for Techies. They steal all our hearts.
Wow, seeing the enthusiasm of the customers, the staff, everything was like a breathe of fresh air after that whole NewEgg mess.
Wish we had one in Scotland, Our local stores are just a complete rip-off. The staff are usually not that clued up either.
love it how much attention Steve gets. As if people notice quality difference in "reviewers" on YT
My experience with Microcenter in Dallas was incredible. I got a dead bored and a GPU that underload crashed my PC. They took back both parts totaling over $1000 with little to no questions. The sales person was knowledgeable and didn’t try to up sell me even though it would have been easy to push me from the 7900XT to the XTX. Really good company IMO with solid business practices.
props to cameraman for realizing what was really important here: the dog in the store just chillin
lol haha Im so happy you pointed that out! pure class
That little yorkie had enough for the day
Taking time to treat your fans the way you do is top notch. Keep up the good work
Thanks for the kind words, Jerrod!
ive never seen a yellow comment like this in my life. didnt even know this was a thing
@@soggyturbo7758 he paid 10$
@@soggyturbo7758 It's the new Super Thanks feature CZcams rolled out.
@@soggyturbo7758 Same. I'm sure this will never be abused.
Seeing this 9 months later is awesome. I get that this guy's build was content but top notch stuff to end up buying his build. Respect the hell out of this kind of stuff.
I would never be able to throw that PC build away. To be able you had Steve pretty much handpick your parts? Man, that's awesome! Great job!
A blessed pc
This was hands down the most heartwarming geek culture video I've ever watched. My goodness, a $100 million advertising campaign couldn't have been more impactful. Every day we're bombarded by non-stop negative stories on the news. Thanks for sharing an experience that demonstrates there are lots of good people in the world who are happy to help each other.
You're right. This makes me want to have microcenter open up store near me!
The part at 14:30 Friends helping each other with building a new PC. THIS is what PCMR is all about.
Microcenter couldn't possibly buy press this good. Microcenter FTW (and the guy Steve helped)
Steve is a boss. So patient and helpful. GG brother.
GG GN
Yep, 'The Tech Jesus' is an apt name. Dude seems humble and honest. Integrity.
+1
Well he's there to film a video.. anything happening is content
@@tinkytinkz Shhhh
My love and respect for Steve is just limitless, what a good man.
... super helpful for helping the guy out... that was me when i was building my first PC so appreciate you guys helping him out.
I absolutely love the way Steve switches into Steve mode: "it gets muddy to calculate."
Yup,
When you know your stuff, you almost instinctively go into "pro-mode" when you get asked a question about it.
"19 minutes of Steve working as an expert Microcenter employee" would be a more accurate title haha
It is very common for other customers to help each other particularly when the employees are busy. It is a safe place for nerds to just walk around and think of more projects, upgrades, etc. Once you have the attention of an employee, particularly if you are doing a full PC build and need a lot of components, the employee assisting you will stick with you the whole time if you want and/ or need them to do so, which is great for you. However, some times it's good to have extra nerds around as shoppers almost always outnumber employees.
@@r2db yep! I had people come up to my local m
Microcenter saying "I know you don't work here, but do you know anything about this part?"
Microcenter is one of those friendly places that people help each other.
Even I received help on my first build randomly by people and employees at the same time 🤣
What's funny is that if you didn't already know who he is, he wouldn't really stand out. He doesn't look out of place, and apparently it's _normal_ for employees to know their shit there.
@@r2db I wish I could work at a microcenter, but my local one is a bit too far for me to commute to. I would still go if I was buying something though. I bought my apple watch there. When I buy a laptop for college I will most likely buy it there, and I will build my next desktop there. It is so cool.
@@PabzRoz wow sounds like you’re broke
Lolol... I enjoyed watching this so much! Just randomly helps a customer build a PC!
Building a PC when you have never done it before can be an intimidating thing. The fact GN helped him through every step and then paid for everything has made me a life long fan. Truly classic and amazing human being.
The amount of inadvertent quality advertising Steve just did for microcenter by just interacting with their staff is insane...also it's kind of cute that he got to be treated like a rockstar in a mecha nerd store 👍
It seems like they're doing the most important part by having good staff in their stores.
They mostly left him alone though, when he decided he was going to help this one fan.
I think the staff did a good quality advertising for Microcenter by just being natural, no PR manager needed.
There's a MC an hour or so drive from where I live and I've bought there a few times, and the staff is pretty much the same there as this store. My impression of MC is all positive, just wish they were a little closer :)
I thought the same thing! The staff was incredible and seemed genuinely knowledgeable and interested in learning more
It's so damn weird seeing myself in a video like this. Thank you again Steve for being awesome. You made many people's days here so much brighter.
EDIT: Let me clarify, I was the one around 16:55, not the guy featured in the video.
It went both ways! Meeting everyone here was a lot of fun and Andrew and I really needed that decompression time. Big thanks to everyone for being so friendly!
Are you the one that bought the parts?
I hope you enjoy the rig! The GN staff have some of the best reviews, so when they say they liked something it's usually in the top 10.
🤨
Imagine going to a store to build your first PC and having an encounter like this! That's just magical!
Love how you kept running into folks that know you. I hope to meet you in a MicroCenter someday. I go there often. Props to you for helping that man pick parts for his machine. You are a true inspiration.
I'm crying, this was the most wholesome thing I've ever watched on CZcams. Start to finish. All of it.
same, i spend my whole life trying to get people to not buy trash. This was really awesome. I felt the love
imagine Tech Jesus walking in to a Microcenter being like “I hope we’re allowed to film”
It's like when Gabe Newell was hoping people wouldn't get mad he was signing their steam decks
Lol right? They were like "YES PLEASE?!"
To be fair he is being considerate. Not just throwing his weight around because he can. 😅
Very true but part of that is also consideration for their customers who may not appreciate it so you ask out of consideration for everyone and not just the store.
Before Steve explains why:
-Microcenter boss: *shaking in boots*
I read the guys story on Reddit and thought to myself "this has to be one of the most wholesome things ive seen for a long time" and here i am watching the video, smiling ear to ear for this guy to just ask a quick question and then getting the tech jesus blessing on all parts
Where can I read it?
I'd smile ear to ear if somebody helped me buy a PC. I went with a laptop cause my home burned down (california life) and I might be moving around a lot.. I really enjoyed watching a random guy get good advice and everything he needs to to assemble a capable PC.
And the laptop beats a ps5, just not in Elden Ring. Fromsoft pls, you have PC customers; It's not 2009 anymore.
@@Phantogram2 Yeha I also want to read it :o
i was going to mention that
@@Phantogram2 reddit pcmasterrace sub "ran into @GamersNexus story in comments".
This is such a heartwarming video to watch. Steve you are such a down to earth guy and it's a pleasure to see you help the community.
Dude that was such a clutch move at the end, paying for the dude, defo made his whole year!!! Keep up the amazing stuff Steve and team
"Cases I can help easily with" understatement of the century right here 3:26
Ha, I only just commented saying the exact same thing.
What does Steve think about the H1 I wonder...
@Energy Begone troll/bot
Steve walks into nerd hub* 1:10
Recognized by nerd* 2:07
Steve is approached by local shop keep for help with his crafting component specs* 11:06
Engages in awkward nerd conversations* 14:05
Yorkie dies* 16:38
Steve becomes pc component sugar daddy* 17:18
*Mission Accomplished*
These should be accompanied by timestamps lol
That manager was probably shitting his pants when talking about good cases with Steve lol. Imagine the pressure. What I loved most was how Steve sat back and let the manager show off his wisdom. He could have easily pwned him with detailed info about the Meshify 2 vs TD500 but he let that dude shine a bit with his recommendation. Good job to that guy!
@@FrotLopOfficial He earned Steve's approval
+ 50exp
+ Reputation
yep thats about right, dont forget to add the closing "about to cry from the kindness of tech jesus"
Microcenter is hands down my favorite store. I go in there just to walk around. What you did is so wholesome. I had a smile on the whole video and that says something. Don't stop being who you are!
This honestly gave me the biggest smile - this entire video was so wholesome and I love it so much
I met Steve at LTX 2019 and this video encompasses everything I gathered from our short 3 minute conversation. Steve’s a super genuine person who cares about the tech space and his community. You guys rock GN!
Thanks for saying hi! It's so great to meet people who use our content for their builds or entertainment. It really helps me understand what people need the most from us, so I can try to be better at providing it!
If his whole NewEgg thing wasn't proof enough that he cares about the people, nothing else would. Every step of the process, it was clear it was never about him, it was about the rest of the people that use it. He knows he can flex his clout and get responses, but it wasn't until it literally happened to him, and he experienced and documented it, could he truly talked about it. If he tried to do it sooner, do it based on what people told him, they could just handwave it off and say it's not that bad, and he'd be written off and it would go nowhere.
As he said, he just accepted they were crappy and decided to not buy from them unless absolutely necessary as he had heard plenty of complaints before, but the moment it happened to him, he shared his experience, not for clout, not to drum up drama, but to be a voice to warn others. Even going so far to sit down and interview them, hold a flame to their feet, and twist the thumbscrews on them just to get answers and get some sort of comment, he always made it clear he is doing this for every person who was inconvenienced and slighted, not for his own thing.
That is the thing there is a nice line of being popular in a segment of the population, the buzz of the thanks to meet you without the I am really in a rush.
@@GamersNexus I would say there is a need of silentpcreview alternative and seems like you are really working on it too!
Steve is a good dude. I worked with him back when he had short hair.
The planets totally aligned for the making of this video. Steve lucked out coming across a GN computer noob to mentor. The computer noob lucked out, coming across a genuine expert who looked after him. Micro lucked out coz they got a fantastic customer service training video for staff and we the audience got to see how a group of computer enthusiasts interact so well.
Refreshing to see good customer service is still alive out there somewhere.
@@tsarrite that happens when people feel like they enjoy their job and get paid sufficiently for it. The declining quality of customer service in many stores can be attributed to uninterested, under-paid employees.
@@rgbok5453 Ain't that the truth. Find a job you really enjoy and you'll never work a day in your life. Not only does a company get a content and loyal employee but that employee's quality of work is far far higher. 🖖🤘
@@leepshin not sure if thats true, find a job you love and youll end up hating what you love.
@@CodingWithUnity Oh really??? You must be in that establishment where if a man thinks that he's about to die and all hope is lost, then he'll probably go out of his way to find the quickest way of doing it. You obviously work in soul destroying job, (and yes I've my fair share of that crap.) either that or you've been raised with a really shitty outlook in life or have the attention span of a goldfish, but I kept drifting from temporary this to part time that for the better part of 20 years never lasting longer than 6 months in any position (mostly due to get fed up being taken advantage of by arsehole employers) until one day I found the job that made me happy. I was in that job for nearly 5 years until a back injury crippled me. After that I was back to temp this and part time that coz every job I secured, I hated with a passion because once again I was takeen advantage of until eventually chronic depression put me on the scrap heap for good. That was 10 years ago.
It's so cool to just make a video on the fly and while helping a fan. Kudos to you guys.
One of the best videos I’ve ever seen, knowing how hard these interactions can be. Just genuinely two people, one giving help and the other being receptive to help.
I imagine the influencer label hurts, but I like to think Gamers Nexus influences companies to change, not their viewers.
I think it's both of them, if GN says something bad about a product people problably wouldn't buy that thing and the opposite too.
It's both and that's perfectly fine. All entities can improve.
@@c4nchi Yup, just influenced the guy to change from Intel to AMD, since they didn't have enough variety in Intel boards.
He influences us to not make stupid purchases.
edit: where possible. I still make dumb non-tech purchases.
I tend to think of Steve and Co. as consumer advocates moreso than influencers.
I especially love to see that the employee there saw the opportunity to expand his knowledge and took it.
So to extent on what was said - 3200 is JEDEC-ish for Intel, 3600 is a sweet spot for AMD (3800/4000 for APU - they have stronger IMC). Lower CL is better.
Realistically 3200CL14 Intel/ 3600CL16 AMD or "whatever around these specs and cheap" is what you go for (DDR4). Those specified above should have the best price/performance ratio.
DDR5 still acts weird and I do not like the whole concept of Gear2.
Aaaaand that's not all - just mostly what you would need to know (as long as you don't do Extreme Overclocking 😂).
I really enjoyed watching you interact with everyone. You seem like a genuine and down to earth person, which just reinforces what I already thought. Well done, and I hope you do more episodes like this in the future.🤜
Long time watcher. Love that you took the time out of your long day to help someone that was unsure. Dude, your awesome personality is what keeps me coming back. Keep up the great work and the awesome content!
Imagine you're in microcenter for the first time trying to make sense of how to build a computer and then Steve complete with camera crew materializes out of thin air to walk you through it.
And pay for it!
IRL tutorial
Builds computer. Friends are like "OMG this thing is totally baller. Where did you learn all this?"
@@WildkatPhoto "Your not gonna believe me but..."
@@deadly_mir 🤣 for real
Honestly, Camera Dude you’re cool too man” lmfao. Dude is so grateful. This is awesome
Lmfao 😂😂
Must be patrick. Everyone is patrick!
@@engineeringvision9507 The question is if it's the chief Patrick or one of the other Patricks
This video shows how much Steve cares and loves what he does. Truly made many ppls days and gave a memory to someone who will forever tell the story.
Did not expect this video to go like this, really enjoyed it. The natural interactions were so nice to see with the customers, but even without any prep with the store they treated you so well and it didn't feel rehearsed / staged or like an ad whatsoever. That alone makes me pay way more attention the brand, when it feels so organic.
Legitimately impressed by the competence of the Microcenter salespeople.
Well, it would be pretty hard to help your customers if you didn't know about the stuff you're selling, but yeah cool staff.
@@Krenisphia lol just visit any Best Buy, Home Depot, or Lowes for employees who don't know what they're talking about
@@Lolerstomp I wouldn't feel too bad about it. Being overqualified to that extent, a hiring manager weighs if it's worth it to have you on until you get bored/realize you can better use your time or hiring someone who needs the job and is worth their time training into their system.
I’m lucky enough to have a Microcenter close by. It is the best retail store anywhere. They always take the customer’s side and will move mountains to make things right. If they sell it, I make the effort to buy it there.
I'm surprised you say competent so confidently
You incompetent human
That dude being able to name a case that's similar to the TD500 really flexed his case knowledge, holy shit. Quality staff by the looks of it.
This channel helped me decide that the TD500 (black) was the right case for me, and I don’t regret any part of it.
Not sure how I missed this video! Too awesome. Bit different from trying to build a PC at Best Buy I'm betting. Props for making that guy's day.
Best Buy has one little half aisle of PC parts.
@@stephenathon1284 And people who generally have no idea what they are doing. 😂
This is such a nice video. Props to all the fans for being so respectful & for GN being so humble❤️
6:15 Yo, the Microcenter staff guy here knows what he's talking about, both as far as the product and the situation in the store. That's what I like to see in a physical retailer, and part of why I wish they were much more common.
I didn't get his name (unfortunately), but he is awesome. Very impressive knowledge!
I too wish MC was more common, and have one 50ish miles from me lol. I constantly harass the management to tell their bosses I need a location closer.
@@crisnmaryfam7344 in the same situation im a 50m drive away from the nearest two stores and when i move back home i go to 2.5 hours away from about 4 of them
You folks are lucky, Tustin, CA is 16 hours and Denver is 18 hours from me in Portlandia. Yet Intel is the largest employer in Oregon.
@@GamersNexus
Was at that Microcenter 2 weeks ago and talked to the same person! Very knowledgeable and cool guy.
I think Christian Chanon was his name. (that was the name on the sticker he put on the motherboard I purchased)
Can you imagine stumbling upon actual Tech Jesus in the wild when you just so happen to be a noob building a pc?!
It's so great what you did for that guy. This video made my day too :)
not only that, but have tech jesus HIMSELF buy the parts?!? love him
Awesome for that guy
Extreme Tech Jesus mk2😅
Saw you comment and immediately got an urge to see Tech Jesus and Gun Jesus change places for a day and see how they'd fare as neither of them knows anything about the other's profession.
@@anteshell That would be funny 🤣
I remember when you guys were working hard to crack 1 million subs. Here you are at 1.64 million. This video, your hard work, knowledge, and generosity are a testament to why your channel has become an institution in this space. Bravo to you and your team!
Love this! Very generous. It's good to know there are still good hearted people in this world, especially during this times. Keep up the wonderful posts
It must have felt nice to do some "humaning" after a big stressful meeting like Newegg. The world needs more humaning.
Especially true because they spent the entire meeting pushing the corporate talk and not talking to Steve like normal people.
That's my new favorite word, "Humaning"
@@meldrop8408 same
1. Runs into newbie fan, helps him pick out parts
2. Helps employee who's enthusiastic about his job grow
3. Runs into more fans
4. Doggo thats just done
5. Pays for newbie fan's parts
This is just such a positive video. You guys are awesome.
LOL I love the people geeking out over seeing Steve in the store. That's awesome. What you did for that fan was touching, true celebrity status achieved. So cool that the staff was knowledgeable and keen on having you back.
The young lady meeting him then saying she was wearing his shirt was way cool also.. Just an awesome video and act of human kindness, you Rock Steve.
everyone had visited them but bot Steve.
8:24 "We need to figure out the RAM situation" - suddenly Andrew sees a SERVICE DOGGO! Awww
The most "Steve" moment was when he paid and just really didn't make a big deal about it. That's quality.
Yea and he didn't want to walk away until it was paid for when they wanted to take his picture, he was like let me finish this first, i don't want this guy buying the stuff himself. haha.
Fair to him, and I'm not trying to be cynical saying this, he's likely going to make more then he spent for the guy's components on this video
Yeah, so much that I actually missed it when I watched the video and had to go back and see it!
@@RinnosukeETQW True enough, but he could have made this same video without paying for it, and it's pretty kind that he did. You could make some cynical assumptions (marketing and such) about why he did it, but in the end, he did it. Personally, just judging by how Steve acts, I think he's a really decent guy, and he's not just being nice in front of the camera.
@@chunktuff right, he did it not only because it was the RIGHT thing to do (because the guy basically helped provide them with so much content), but because it was the GOOD thing to do. And Steve is inherently good, which is why he goes TO THE MAT for everyone when he sees an injustice with a manufacturer or a retailer. He's just that way. That's why we are here, honestly.
The MC guy getting his question answered about memory speed was just the most heartwarming thing (aside from our lucky fella and his new computer). This was an awesome video and really uplifting to watch on a Monday morning.
I just went to Microcenter a week ago and that same guy who asked about timings helped me out with my build. I've always been really happy with the customer service at microcenter. They really do know their stuff.
I like that everybody at MC was really chill and welcoming even though they were caught off guard. They were knowledgeable plus humble enough to ask Steve questions. I was at Fry's Electronics before they shut down and was told by the rep that "anything that has gold plating is always going to be more expensive and higher quality." Props to MC. I only wish they had one in Arizona.
It's a stark contrast to Newegg's approach. MC staff were all genuinely engaged and passionate about what they do.
definitely lot of employees there who know their stuff.. some who are there to get paycheck (not bashing them) but they're not afraid of difficult questions that's for sure
@@fyzzlefry Absolutely not defending Newegg but a huge part of what helps MC be so great seems to be that they're so much more focused on the actual in store experience rather than just becoming another online marketplace forced to compete with Amazon and such. Newegg really seems to have lost themselves as they had to expand their online presence and cut corners in a sense to try to compete. It's really great to see MC still thrive with such a focus on their retail stores despite how difficult that seems to be these days.
This was so heart-warming. Thank you, guys 👏🏻
What a great and genuine guy. How generous of Steve. What a fantastic video. Thank you for making me feel great!