Hilariously Bad Alienware R10 Ryzen PC: $1800 Pre-Built Review
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- čas přidán 3. 06. 2024
- Dell has led the way in our latest prebuilt testing: The company has continually set new bars in prebuilt quality. For Dell, no bar is too low. The Alienware R10 takes us to new depths.
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In this review, we’re testing an Alienware R10 Ryzen Edition pre-built gaming computer, which shipped for about $1800-$1850 and included an AMD R7 5800 (non-X CPU), NVIDIA RTX 3060 Ti, and (gasp) two sticks of RAM. The Alienware R10 Ryzen Edition system, sadly, lets AMD down in a big way: It’s using an Intel cooler on the AMD CPU, and it’s a low-power cooler that’s starved for air. The enclosure is comically complex, to the point of being a negative in the review.
RELATED PRE-BUILT REVIEWS
You can see why the ABS Challenger is the best prebuilt we’ve reviewed so far here:
• Best Pre-Built So Far:...
We also looked at Lenovo for another OEM prebuilt here:
• Wasted Potential: Leno...
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• Worse Than Walmart: De...
And for something different, we covered the announcement of Valve’s handheld Steam Deck:
• Valve Steam Deck Conso...
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TIMESTAMPS
00:00 - Guess Who's Back, Back Again (It's Alienware)
02:41 - Pre-Built Reviews Recap Til Now
04:22 - Tear-Down
07:30 - Misleading Advertising on the Cooler
10:05 - Dell, What Are You Doing?
11:40 - Power Supply
12:10 - Bad Motherboard Solder Quality
13:15 - Intel Cooler on AMD CPU
14:15 - Lazy or Malicious
15:15 - Thermal Benchmarks - CPU & GPU Combined Load
16:40 - Proving the Point
17:10 - Gaming Benchmarks
17:53 - Cyberpunk 2077
18:35 - Rainbow Six Siege 1080p, 1440p
20:26 - Hitman 3
20:44 - Red Dead 2
21:02 - Noise
21:53 - Noise Ramp
22:16 - Power at the Wall
22:54 - BIOS, Setup, & Instructions
24:50 - Conclusion - Utterly Incompetent
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Host, Writing, Testing: Steve Burke
Testing, Writing: Patrick Lathan
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Can you review the MSI aegis rs 11th gen?
Isn't using the water cooling icon false advertising when there is no water cooling? Check the store page and see if there is a claim of 'water cooling' for this PC.
I'd be curious what an $1800 newegg/ABS system would compare to this abomination. Obviously would be a better deal strictly from standardized name-brand parts.
That 5800 is gonna die. Due to my 5600x arriving with a dead core, I got a second hand 5800x instead but used the 5600 heat sink. The 5800 was not happy on it, and almost overheated. Is now running fine on a bigger cooler. So that tiny OEM cooler being smaller than the 5600x *stock* cooler is just asking for the CPU to thermal throttle. :(
Gamer nexus can you take a look on the hp pavilion gaming pc it would be awesome if you do it
Thank you
"Dude, you're getting a Dell" has devolved from an early-2000s marketing slogan into an undisguised threat that parents use on their disobedient children.
It's more like a baffled reaction from a person to his friend. "Dude, you're getting a Dell! Why?!"
It makes me so sad how soccer moms and grandmas buy these cheap ass computers for their preteens and they have no idea what they're doing.
hahahaha
"You have been found guilty of scalping GPUs. You are hereby sentenced to getting a Dell, dude."
Back to you Steve.
No, it turned into a concerned question, "Dude, you're getting a DELL?!?!?"🤣
LMAO
Interesting how this is called "Alienware" when bad build quality and performance for the money isn't alien at all for Dell products
Aliens were discovered in the 90s and haven't increased their technology since.
The moment he opened the side panel I thought "Well it looks like a Dell" 😆
Buh dum tssss
At least you can have an extended warranty.
"You bought a Dell. You're going to hell" was a common refrain within one support team.
I know it's kinda of late, but since becoming a Dell warranty technician I can definitely tell you those instructions are for us to figure out how to take the piece of junk apart
I feel bad that you have to deal with this lazy bloated crap
Do they just try to sell old parts laying around and throw stuff together?
@@stillnotchill2560 sure
@@SouthBayLA1310 sure =/= yes
@@stillnotchill2560 Nearly all replaceable parts are refurbished and Dell is cheap enough to force the customers to wait for refurbished parts to be available instead of providing new parts.
My opinion of this PC went from "it's not THAT bad" to "how the hell is this even being sold" real fast.
Yeah when disassembled that thing doesn't even look worth $1800. $18 is more like it
@@leedlefly Dell's are not, and never have been, worth the air they displace from the room they are in. Even when they bought alienware they didn't suddenly start making or selling anything worth existing, they only destroyed what *used to be* a good brand name.
@VaderxG This isn't blue because of intel. It's an AMD Ryzen build. The board just happens to be blue. Many PCBs are blue or green, they're coated other colors when they're visible just to look better.
Alienware is 90% marketing and 10% shitty hardware
they hide the crappiness by a decent looking case, just decent
Steve: "That's lazy and cheap!"
Dell execs looking at their profit margins: "you're god damn right"
Preceded by: "SAY MY NAME...."
When I was very young I always thought that Alienware PCs are the best you can get. In hindsight I was very lucky to have built back then my own PC instead of purchasing an overpriced Dell "gaming" one.
ya flashy and cool on the outside (sorta).....and generic AF on the inside
And they don't use Crisco and a shoe horn...................It's dry baby!
@@snowhawk4049 Alienware was an excellent brand once.....then they were bought by Dell.....been downhill ever since
"We have very high standards because we want the computer to work"
In today's technological world, that's the highest standard... is that it works without it costing as much as a house.
Now that just sounds plain unreasonable.
say what you want about consoles, but at least you plug them in and they sort of work. it's sad that console manufacturers get away with shittier performance because they have no real competition in the non-tech savy world. imagine if dell used all their global reach and money to put out THE gaming prebuilt instead of crap ewaste.
@@enzito_sdf6978 wdym shittier performance? A PC with the same spec as a console will generally perform worse because consoles are more optimized hardware wise and software wise.
@@steveqi9309 yeah, you're right on that, but consoles still are less flexible and last less than even a basic pc since they lack upgradeability.
Honestly a marvel of modern engineering how they managed to make a pc from 2002 look like a modern pc
Ricer PC
I worked for Alienware back in 2004 before the Dell acquisition. I can honestly say that back then the majority of the employees were actual gamers and were really excited to work for the company. If you said you worked for Alienware back then, (in Miami) you were pretty cool.
And while they were always extremely expensive I can say that they were built with care and the techs that worked on the computers returned for tech support were VERY intelligent and avid gamers. Its sad to see what the company has become.
I remember going to my dad's friends house and he had a Alienware PC and it looked insane, ever since then I wanted one but when I found out that dell acquired them and basically made downgraded them I decided just to build my own.
Yeah. I remember the og Alienware. While it wasn't my dream PC, I definitely marveled at it when I came across it. Shame how big business always ruin a good thing.
Back when having an alienware was a brag.
That CPU cooling "solution" is just embarrassing honestly
Certified Dell moment
$5 cooler. Get out, Dell.
It looks like the PC prop from Portal 1's back office levels
In under $800 PC? "Understandable" but close to 2k? Shame
i had a nearly identical one come out of a pre-built lenovo from 2010, just a normal office PC i got because i had no money and it was really cheap
it wasnt even adequate for that poor thing let alone a gaming rig
This pc lowered the bar even further for the _"better than Dell"_ award.
All they did was apply new plastic sides to the same metal Chassis as my aurora I got in 2019, everything looks exactly the same.
@@myopicautisticmetal9035 Little has changed on these systems for far longer than that.
Which is funny, because they’re both made by Dell!
@@looncraz had an alienware aurora r4 from like 2011 and the airflow was complete dog even back then, same plastic on metal build but i was a kid so i didnt know better so im assuming thats the buyers theyre still praying on^ OH, and mine had cls that stopped working after like a year so i had to buy a new one...
I thought that was impossible
At $2k for a rig that doesn't even have a heatsink on it's VRM, it is legitimately a scam rig. I'd trust a dodgy PC ad on craiglist more than I would trust Alienware.
I could spend less money, get a Lian Li Lancool II Mesh case and have a superior rig with a case that isn’t trying it’s hardest to strangle it’s own airflow.
This has three fans including the cpu cooler… the case I mention, can have 3 front, two top, one back and two inside to help cool the gpu if you really wanted.
@@draketurtle4169 The people who buy these prebuilts are inexperienced people who are not interesed in learning how to build a pc due to lack of interest or confidence
or they just dont have the time to build one.
@@davidjohn3710 I suppose that is true, I have an interest in getting a good setup but most importantly one thst is cheap but as reliable as I can get, the people who buy from them see the brand/design first.
@@draketurtle4169 I bought nearly the same thing in the vid but several upgrades on it. Close to $2,500. Stepdad is an IT guy & has been, I can solemnly say that when he opened it up to check it out, it looked nothing like this. Can run any game at 200+ FPS, haven’t really strained it any other way
@@draketurtle4169 damn good case. I am running one of those currently. Can attest to its easy access and we'll formed interior making it easy to work with
A lot of these pre built websites include an optional professional wiring upgrade or upgraded shipping protection. Which is fucking ridiculous in my eyes. If someone is paying an up charge in parts for you to build a pc you should wire it professionally and neatly regardless. If you’re shipping a computer it should be packed with care regardless.
LMAO clearly the non-professional wiring option is finding some random grandma off the street to put it together
For the prices they charge you should get wiring done by a Buddist monk at the top of a mountain who only does one computer in his entire life and immediately dies feeling fulfilled.
@@CruelestChris lmao
@@CruelestChris this f guy gets it....
"McAffee is speeding up your app" Someone has a sense of humor there
wacked
It goes so fast it breaks the space-time Fabric and makes it appears slow
"McAfee is trying to not slow down your app as much" was obviously rejected by the marketing department... 🤣
It could be that McAffee speeds up various bloatware background processes by allocating more system resources to them 🤨
McAffee did not kill himself
Alienware: "Only Dell can be worse than Dell."
Is that like saying the only war France ever won was the French Revolution? Someone from France had to win.
@@mrrogers07 Remember when Dell was a good PC built? Yeah I know it was a long, long, long, long, time ago but do you remember? 😬
@@AwesomeBlackDude That I do. I also remember when Gateway 2000 and Zeos were great too!
@@mrrogers07 Well, I don't recall ever being inside a Dell retail store I never see ones, but I have been inside a Gateway computer store. 😉
I used to work for Dell, in XPS support between late 2006 and mid-2008, I'm not sure if I'm amused or horrified that Dell is still using the business model of "We sell garbage to morons."
I remember when Alienware was a small company that was going well beyond what everyone else was doing, putting 1T HDs in a system when companies like Dell were stuck at 500G and placing water coolers in their system. I miss the old Alienware.
Money changes people, money changes companies
@@SluggyBoi
What happens when finance suits become CEOs
7:33
You're mistreating the symbol on the box.
It means: "you will cry when you see the cooling"
get this to the top
The picture on the website literally shows a water cooler installed though.
🤣🤣🤣🤣🤣
Or could it be you'll cry because you have been ripped off.
That heatsink is an insult. Honestly how much would it cost to get a slightly better cooler that actually covers all the dies?
Now they're called _dies_ for a reason
$1 per system
Probably not actually all that much worse than the 92mm AIOs they used to call overclocking ready.
On the site its $20 to upgrade to water cooling
Even worse after the apparently stellar effort they put on their 3090
Not so long ago, I had never built a PC. And to date, I have built exactly one. But the thought of it was intimidating so I started looking at pre-built options. At the time, Micro Center was running a special on an Aurora R10 with a Ryzen 5900X and 3080 ti for $2K and 12 months 0% interest financing. So I went on down to Micro Center to look at one with the intention of buying one. The guy at MC who was helping me seemed like he wanted to say something about my choice, but was understandably biting his tongue, as I am sure that MC has a very financially beneficial relationship with Dell and their staff is probably trained to not bad mouth them. So I made the purchase.
To say the experience with how the PC performed was disappointing was an understatement. Any attempt to run games in full-screen mode was met with constant display flickering or just outright going to black for 3-10 seconds before coming back. More frustrating than the performance was the customer service. I basically got run around in a circle for 90 minutes while being disconnected and talking to one indifferent person after another while getting no support on the issue. So I promptly did a factory reset on the machine and took it back to MC.
I was frustrated and decided that I was going to watch as many PC build tutorials as possible. I went back a couple of weeks later and had someone help me spec out a similarly equipped unit that included a Ryzen 5900X, EVGA Geforce RTX 3080 Ti, 1 TB NVME SSD, MSI Tomahawk X570s, EVGA 1000W Gold PSU, 32GB of Corsair RAM, Corsair H150i AIO, and a Lian Li Lancool II Mesh to house it all. It ended up costing me $200 more for a VASTLY superior PC that also looks amazing and doesn't lock me into buying a whole new PC when that hunk of junk R10 inevitably broke down.
To anyone who is looking at pre-built options, just know that I was and to a degree still am a tech idiot. Did I make mistakes and have to redo things here and there during the build? Absolutely! Did I have to keep referencing videos and googling things to get it all done? You bet your ass I did! But I figured it out and took the time to make everything look and run perfect. My point is that it is not as difficult as you think. You can definitely build your own PC and it will mean more to you when you're done. Don't be afraid to step out of your comfort zone. Trust me when I say, if I can build a PC, so can you.
I sincerely appreciate channels like Gamers Nexus and other quality content creators in the tech space who educate everyday Joe's like me to help us learn what to buy and what to stay away from and also put out quality content to help people get through their first build and have a quality working PC.
did you reuse any of the components from the dell pc in the diy build? im sure the cpu and ram could be reused but i don't know. the way to go is to factory reset the windows install as soon as you get a prebuilt to get rid of the shit
@@spacewoag4572 I did not. I returned the entire system after realizing it was a dud and that Dell's customer service was absolute trash. My current system was built from scratch with off the shelf components.
I've been building my own since like 2008 or something.
Every four or five years.
It's always a mess though, I suck at cable management and I insist on making SFX builds.
Getting a 3080 and a liquid AIO in an SFX case was... Interesting. Cables look a damb mess. Don't even care, it's got decent thermals and runs.
@@deveneleven400 I'm not the original commenter, but I used LTT's first-person PC build guide when building my first PC. They've come out with a longer guide that goes over component selections, but I don't remember if that included a guide on how to build the computer.
Totally agree! My whole family has been Mac, but I paid for the parts and built my own pc after months of researching and obsessing. Just so people know how little intelligence you need to build a pc, the first time I tried to turn it on (before I put it in the case) it didn't do anything. The lights on the cpu fan turned on, along with the power supply fan, but the cpu fan didn't turn on (and the heatsink didn't even get warm. Turns out after quite a bit of troubleshooting I didn't plug in an extra cable into the *power supply*. I had put the cpu power cable into the motherboard, but I hadn't put *all* of the cpu connectors into the power supply (I have a modular power supply). Since then, it has worked fine ever since.
I couldn't stop laughing at the CPU cooler. It's literally the same one they use in their now ancient OptiPlex 790 MT.
That thing has been around unchanged for much longer than that, I have one in a junk parts box that came off a core 2 duo, it's the exact same cooler lol.
Pretty sure it’s the same one from 2000
Back then, they used copper slugs, so they were arguably BETTER.
This build diminishes the "Better than Dell" award.
Dell out here competing with themselves to make the worst prebuilt
Demonstrates*
@@cjolney Literally ANYTHING would be better than Dell if this is any sign, as such, it diminishes the value of such a merit, sadly.
Well... they got bought by dell like 15 years ago... so that probably explains a lot...
Ironically Alienware belongs to Dell
"this $1800 cooler came with this computer."
that is a priceless intro.
More like this $1600 RTX 3060 came with this $200 cooler and something that looks like a computer...
LOL. And they require a 1000watt PSU. It's obvious why, because a PSU producing any more heat would cause the CPU to possibly go into thermal shutdown so they need a PSU that will have a low power demand-to-overhead.
@@krozareq OMG didn't think about that, that makes sense. Even Dell knows this is a garbage system so it only makes sense to put a PSU that is functionally idle at all times. Scumbags
Just wow. I always thought of Alienware stuff as just being overpriced and not worth your money, but I never realized just the amount of corners that Dell attempts to cut and the amount of things that they cheap out in with their PCs. To cut as many corners and cheap out in as many things as they did in an 1800 dollar pc is just unacceptable and embarrassing. What a lousy job.
I have the Aurora R5 and the interior layout is identical to the R10, other than the components. Same hinged PSU, same pop-off side panel, everything. Insane how they've felt the need to change nothing except the plastic shell over the last 5 years.
I remember when I was a kid seeing Alienware and thinking it was the coolest pc I’ve ever seen now I just realize that that’s their entire marketing strategy… appeal to children so you can get away with half assing the internals
There was a time when Alienware was a top notch brand. Its only after they were acquired by Dell....
@@conchobar Alienware before Dell did about the same quality of builds, bloated price, bad cooling.
@@invisalats841 You must have not seen Gamers Nexus videos on the new Alienware Auroras.
Same I grew up wanting only a alien ware or razor
@@conchobar i think their monitors are pretty decent I like mine
"It's not enough for it to be overpriced, it also has to be garbage." -Dell Executive (probably)
lmao
I would bet that the chassis literally is garbage. They probably had a pile of ancient computer cases sitting in a warehouse, destined for the dump and some higher-up said "hey, I think we might be able to re-use this. Someone fetch me an engineer--and make sure you put a collar on this one! The last one got away."
"but make it look cool from the outside"
They just fired every case designer who worked on anything but servers, and forced one of them to design all their cases in a week.
Honestly if anyone ever bought me an alien ware PC as a gift I would feel flat out disrespected .
what would you suggest a good gaming pc? Im trying to get a new one but dont know much about them
@@veganninja5886 all depends what kind of budget are you looking at ?
My wife did, I had her return it. Didn’t even open the box.
Whats sad is back in the day Alienware was the only big gaming pc maker. Like wayyyy back in the day.. they sold great custom pcs.. but thrn were bougjt out and turned to this
@@veganninja5886 i auggest you do research of current cpus and gpus out today. And learn whicj ones are top of the line or mid range and low end.. and go based on that for some prebuilt system.
Dont ever just go based off some company saying (gaming system) and flashy lights.
That or i suggest you learn to build a computer yourself.. its fun
"Plastic Edgelord" is about the best, most succinct description of Alienware's design philosophy I've yet seen.
Seeing high demand parts being wasted like this hurts
100% this
While we're scrambling for components, Dell is happily throwing them into piles of crap like this
Makes it easy for me to strip them down when stupid people buy them and then toss them when they break in 2 weeks lol
@@Null-iu7db oooooh, how do you get them?
@@SenatorNorman Recycle centers and donation centers. There's hundreds that 99% of the time end up in landfills and not actually recycled. Just look up near you tech donation or recycle centers. Also asking neighbors helps too.
@@SenatorNorman alienware bunker warehouse cyber-dumpsters
I work for Dell and repair their laptops and desktops for warranty repair. The case itself is a optiplex reuse just with a crazy exterior shell. I do enjoy the power supply swinging out since its easy to access the things under neath as well as the replaceability of that part. Though in terms of the "quality" its not the best no.
Dell does try to emphasize reusablibity. In other words, create 1 product that can be reused about 10 ways. Thats the same thing for their enterprise servers.
Wait a min hold up. I know its late now, but perhaps thats the case in serverland but definitely not for consumer/business desktops. They’re far from “reusable”, but instead its just “lets not re-tool this ancient piece of garbage chassis from 2001 and strap an eye catching piece of plastic on the front”. Similar to HP in this way. Even among their own proprietary parts they are not interchangeable. For example ive been working on multiple Optiplex 7050 sff and 7060 MT models i bought for bulk pricing bc theyre e-waste after initial 5yr usage. For fun decided to mod one of the 7060 MT as a mini gaming pc by cutting a giant hole in the side panel, removing the board, snapping out the case mount cpu cooler standoffs, and installing an aftermarket 6 heatpipe downdraft cooler on the i7-8700. Checked pinouts and keying between the stock PSU (no pcie power) and the G5 5000 PSU (6 pin pcie power i wanted). It appeared to match identically with the exception of the G5 PSU having an additional 4pin CPU connector, which. Normally doesnt matter and just ziptied the slack and extra connector back. Installed 92mm rgb exhaust and intake fans after cutting apart the useless steel hinged hard drive/cd drive case to make more room for the gpu. Installed rgb remote controller and everything. Went to boot it (looks quite good actually) with an RX 6600 and 6500xt (tried both) and the board refuses to post with the psu. Evidently Dell is the only company on the planet that makes a psu that wont work with a board with the same pinouts if both 4pin cpu connectors are not plugged in… so in short, hard disagree on the “reusability” angle. Theyre just cheap, and low quality, and proprietary as possible. Sorry but you work for a garbage company that pumps out e-waste to keep earnings reports high and can be outperformed by a random named $300 Chinese motherboard with an embedded i9-11980hk and pcie slots and at least the chinese board has heatsinks on the vrm despite the chip being mobile only…. Id rather buy 100 more of the chinese boards than work on a single other dell or hp box once im done selling through this lot im refurbing because its such a horrific pain in the ass to diagnose. Also, tell your company to unlock fan control ffs and update their bios from a locked down 2007 windows xp skin. Id rather it be the generic low res one with more options (chinese board also does better in this regard, literally everything is unlocked) than one that looks pretty but you cant do any tuning with. F- Dell. Nothing against you personally, of course
@@MentalLemur reusable for dell, not you
I remember 30 years ago my mother wanted to upgrade her modem in her year old Dell computer. It had an onboard modem and I needed to add one in an expansion slot. What a hassle. After looking inside that computer I was not impressed with Dell and have not touched their products since. Good to know things haven't changed much.
“A warranty with e-waste attached to it.” A beautiful way to summarize the Dell G5 5000.
Tiny typo, mate : the last two words should be "summarize Dell."
@@andyk192 PRETTY bad? I received my Alienware just after the takeover and had to send it back for repair three times in the FIRST YEAR ALONE.
I freely admit that makes me bitter and biased against them, but they do make some frankly repulsive costcutting choices under the Alienware brand.
Dell: “We are the worst OEM builders out there!”
Alienware: “Hold my-“
Dell: “I OWN YOU!!!”
LOL
All I hear is Hades from Hercules
Dell: “We are the worst OEM builders out there!”
Alienware: “Hold my-“
Dell: "Hold my-"
Alienware: "Hold my-"
Dell: "Hold my-"
Alienware: "Hold my-"
Dell: "Hold my-"
Alienware: "Hold my-"
Dell: "Hold my-"
Alienware: "Hold my-"...
There you go, yw.
Must be something that has more power than beer what their designers drink. Maybe denatured alcohol
I own a S2417DG from DELL and I love it. So some things they do great and other things they do shitty. That is why I love GN, because they hide their buys and then give us an honest review about products that these companies are selling us.
having an alienware laptop, all I can say is that during winter, it was making my room warmer by running real toasty not doing much. a long FIFA session and the room would raise in temperature a few degrees. it also sounds like a vacuum cleaner is on at all times.
This is so Gateway 2000. It even has an PSU directly over the CPU. Never thought I'd see this kind of case layout again.
Of course it made sense back then as CPU TDP was like 30W MAX before the Pentium 4 came out.
I knew this would be terrible, but this is MUCH WORSE than anticipated.
Exactly how I felt.
7:41 That's not a water drop... that's Dell saying "Shed a tear 😢, kind stranger, for the cooling performance of this device"
ok, I legit lol'ed at that. well done.
But what if its sweat?
Two years later but Id love to see a review of the R16. They changed the case (finally)!
They have a review up
@@JoseGonzalez-ic7nl I could be wrong but I couldnt find any reviews of the R16, the newest one was the R15. I have no intention of ever buying one, but I WAS curious if they had fixed the case issues or not.
@@JoseGonzalez-ic7nl omg never mind I found it, was included in another video. Seems like although it wasnt perfect, it was at least improved. I like it when we as a group (pc enjoyers) can actually make an impact on these big corps.
Love how at 4:56 when he mentions that you can play music on the "grill," the subtitles say [Music]
I love the fact he said they order anonymously and even have different shipping addresses so he can get a unit the average Joe would buy.
Bahahaha fr? Will they not ship knowing it's him? Kinda saying somn because in theory a multi million dollar company should not at all be fearful of a CZcamsr and yet they are, almost as if HE would find something an average joe wouldn't
@@eatcum I think it has more to do with him not wanting them to send a better or different unit knowing that he will be reviewing it for a large audience. Either way they are such an atrocious company
@@eatcum No it’s the opposite, if they knew who he was they would likely send a specifically chosen/made version so if he makes a video it will come off positively
@@eatcum You are not the smartest guy around there.
@@eatcum it's eliminate any possibility of bias from the company. Big company do realise the impact of social media on their sales.
12:33 "Where the air goes, nobody knows", when is this shirt going into production?
I love watching you take this stuff apart. It's hilarious 🤣
Love your content very informative and having broken down everything to a T goes to show that u have done ur homework
In a sane world, they could be sued for this machine.
They can, when the VRM explodes and takes your data with it.
Not even a heatsink next to a 100 C generating CPU sinking mostly into the copper on the mainboard.
What do you mean by “sane”? Everyone is already sue happy so they could if they wanted. On what grounds? I’m sure they could argue, you got exactly what they advertised to you.
Btw - I can’t stand Dell machines. They’ve screwed me over more than once, and our business decided to switch from Lenovo to Dell 3-4 years ago and we’ve had more DoA machines than I care to count. So not fanboying, just making a point.
@@GrimTactics They advertised a PC with a cooling solution so stupid it throttles when under heavy workload and could even melt?
This is literally the Precision 3630 chassis, we have hundreds of them in the office that I support.
Fun fact: VRMs at 10:50 are coming *with* a heatsink now and everytime we service one of these towers DELL sends a heatsink to install free of charge.
They certainly aren't sending out free components out of the kindness of their hearts, I bet they smelled another lawsuit coming.
Hey you think you csn send one for me? Unbelievable that Dell sends any unit they ship without a vrm heatsink. It's worse than planned obsolescence. It's planned failure.
THAT'S where I've seen those chassis! We supply ex-lease IT hw to non-profits, had to replace a few power supplies as they seem to fail ground tests regularly, so I had to make a bunch of adapters for ATX-whateverthehelldell's socket is.
@@lucidnonsense942 What do you mean by ground test? At least it seems like they have their power supplies together now... too bad about the rest of the computer though
I had a feeling, it looked like they put a pre-existing case in a plastic cocoon. Probably to cut costs.
Impressed by this channel. Good shit
I'm so glad I started to build my own computers again. It's been ten years so I almost bought a pre built but decided to relearn everything, now I have a sick rig and haven't been ripped the fuck off.
air is technically the gas form of liquid air
Alienware does it again, revolutionary
GENIUS. I think they're hiring for marketing!
@@GamersNexus maybe its crammed in enough that they assumed airpressure is high enough to assume liquid state of the air? Well i think nitrogen would be first. So its techically "liquid" nitrogen cooling
@@GamersNexus the 1800$ R10 has a "Low-Profile Smart Cooling CPU", so technically they didn't lied but they don't show this cooler either and description should say "Low-Profile Cheap Cooling CPU".
Nitrogen cooling, revolutionary!
@@ris1989 Yup, "smart cooling' means 'rely on the CPU's inbuilt throttling to prevent it melting. Old trick.
I love how prior to getting into building PCs I used to have the impression that these Alienware stuff had to be good cause of their price tag, really goes to show the knowledge disparity between enthusiasts and your typical consumer
Also the pure avarice in the eyes of a Dell executive when they see how much they can get away with charging for this kind of crap. And how little they can spend on actual product "quality".
Alienware used to be decent. Once dell bought them they went down the toilet.
Alienware has great monitors, but their computers are god awful even at high-end
@@Nachoscrosshair Agreed. While they were always overpriced, Alienware made a lot of pretty decent to actually good PCs before Dell aquired them.
Back before I got myself more educated on PCs (thanks in part to Gamers Nexus) I bought an Alienware R4 laptop - an expensive machine that I assumed had to be awesome coz it cost so much… Wanted to love it so much, but it was a regretful purchase…
I was going to purchase a new prebuilt from a know on line retailer . When I got the DEII in the kart it was no longer listed as a 5 gz it was some where around 2 . I have seen Dells bios .. junk little to no options same as the case and motherboard .. like your review stated . I opted to to a custom build spent a bit more but achieved results . Consumers need to be educated keep up the good work . Last new build was 20 years back . This was awesome .
2:49
"It was attached to newegg, who has some of the worst customer support we have yet tested"
Oh that aged like fine wine
Tastes exquisitely.
"This is lazy and cheap."
Yeah, sounds like Dell in a nutshell. 🤣
Funny that they are. Dell own Alienware line.
Trying to sell extended care warranties
Alienware's persistently good reputation, at least among the non-builder PC population, is a bit mystifying. This PC is basically the current day version of the SFF Optiplex GX series found in every office since the year 2000. The shell is slightly more ostentatious but it still looks cosmopolitan corporate-friendly by emulating the Dyson look.
Alienware is Dell.
Sounds like China in a nutshell.
Yes been waiting to see him tear down and review an Alienware. This should be good
Haha, "GOOD" in one way. Build quality is not that way!
You and me both.
This should be good because it's going to be really bad 🍿😁
My God it's even worse than I thought smh
@@pocketlint82 agree! My God the air cooler they put in that thing for $1,800 is like pissing on the customer and not even calling it rain 🌧️ ugh 😩
I was given a 2009ish spec Alienware tower a few years back and it was a solid build. Lots of nice components and the case was really well built. I would have reused the case and PSU but nice work Dell...they made them with custom fittings. Oh well, stripped of the parts and sent to the recycling.
I do think that it would be kinda rad to have a case with cooling also modeled after one of those ionic breeze fan things, instead of just the look as shown here.
I'm just waiting for the Alienware UFO handheld
I'm good on that Chief, A New Challenger Approached not sure if you heard, The Steam Deck.
@@cooldave10 I know about it. But I like the design of the UFO, with Xbox like controller placement.
You can't hold a ufo handheld. You only get shitty low quality video clips of Alienware ufo handhelds
Our luck its just gonna be a Raspberry Pi equivalent Ryzen with a terrible screen and Steam Controller style touch pads for joysticks
deadass thought everyone forgot about it
*Dell guy* : "They really hated our PC what should we do?"
*Other Dell guy* "... Charge more????"
*first Dell guy* "OMG.. Genius!"
Dell Stock holders: STONKS!
Maybe sell them that "on site" warranty that requires them to send the computer to us anyway.
5:37 This case reminds me of an old Dell. The sliding lock crap with a dangerously sharp edged awkward metal case with plastic around it to give the appearance of worth. Like spraying dog crap with perfume.
I used to have a Dell XPS from back when quad core was virtually new. The inside was exactly like that. It ran for a few years for me and eventually started popping capacitors. After 4 pops, the system gave up the ghost. Surprising, really, that it lived after that kind of damage for a short while. Didn't know then what I know now it I wouldn't have continued computing on it.
Its so sad. When I was a teeny tot, Alienware was the "omg you got one of those, you parents must be rich" now its the "Dude you got a dell?" - with a horrified face instead of excited....
yeah it's sad times... they used to be sweet... now they are total trash and you are better off just buying your money in the furnace
@@LiLBitsDK They might have been "sweet" viewed through adolescent eyes back in the 90s/00s. But we're all a bit older and wiser now. Well, most of us are ...
Back then I kept saying they were shit.
They never were good, but alas impressionable people as per usual will get a hard on over something that looks nice; and thus the Alienware craze.
“where the air goes, nobody knows”
-all of us at these terrible prebuilts
I literally scrolled past this commet the exact moment steven said it
I could probably build a better computer case out of a pet cage and zip ties.
@@hariman7727 It's so bad, literally no computer case at all would be better than this.
We have a shitload of different Dell Optiplexes at my work and I swear this interior looks almost exactly the same as at least two models. The swinging PSU reminds me of the Dell running WinXP my parents had.
I got a dell 3070 whenever finding cards was hard during Covid. The card itself was actually really good, had good boost clocks it had some room for overclocking a little.
I love that Steve doesn’t hold the punches. This is what we need in every consumer product.
He buys his own review units, not freebies like sooo many other reviewers.
It would be amusing to see him review a Dell workstation and be absolutely shocked the quality difference between their business/enterprise products and consumer products.
You’d almost suspect Intel was paying Dell to sabotage the AMD boxes if it wasn’t for the fact that the Intel boxes are total garbage too.
Dell always favors Intel
dell still selling crap Optiplex to business and recycled the design to Ailenware
Favouring in pricing and marketing and range certainly, but clearly not when it comes to technical expertise
@@andyastrand You can't utilize what you don't have.
There's actually a lot of stories about Intel sabotaging their G5 laptops with rizer cpus through bios updates. These updates gets installed automatically by Windows Updates and significantly slows the computer down and give a lot worst gaming performances.
I helped my buddy disassemble his Alienware prebuilt that he purchased around 4 years ago. The interior of the case on his is exactly the same as this one. Had the spring loaded lock and swivel PSU as well. Even has the same CPU cooler.
Absolute nightmare to take the case apart and remove hardware. Everything was cheaply made. Would not recommend an Alienware prebuilt for the price.
I've got one that's built the same and it's a breeze to take apart, not sure what ur complaining about.
@@dudndadn12212 sure, if you think re-inventing the wheel in the most inconvenient way possible is a breeze then goooooood for you.
@@SonicGasoline have you had to take one apart?? Didn't think so
@@dudndadn12212 yes, yes I have.
@@dudndadn12212 You're literally replying to the comment about him taking one apart. Are you drunk?
Paying $1800 to get the absolutely cheapest parts possible is already a slap in the face but when you don't even get a proper CPU cooler with it, Dell should be ashamed of them selves.
my favorite part about Alienware is how the plastic makes the computer twice as big
@CZcams is highkey garbage If you are talking about Alienware Area 51M, don't you dare talk shit about it.
It's one of the best system ever made, a true desktop replacement. Replaceable parts, runs very cool, it's a godlike desktop replacement. It isn't so much a laptop, thing is fucking massive. But it's basically a PC with screen attached that can be moved from location to location easier.
Sadly, everything else Alienware makes are utter garbage and they stopped making Area 51M and tried to pursue thinness like monkeys.
In an effort to make it look "cool" they completely destroyed any chance of airflow. These things are like Bic lighters, use them until they wont work and throw them away.
Plastic = 100, Space to Performance Ratio = 100/0
@@stephenhood2948 Except Bic lighters are dirt cheap and Alienware computers will cost you your life savings and a testicle.
wolf in sheeps clothing
My expectations were incredibly low, yet Dell somehow still managed to not meet them.
🤔
You could say my expectations were on the floor, and Dell dug a tunnel underneath them.
I had an alienware laptop about a decade ago. CPU went to 105-110 celsius and I called alienware support for help because BSOD etc. They said these cpus are made for gaming and that's fine. Obviously that was the first and last alienware I owned.
I'm glad to see Alienware is still sticking to their roots and ripping off customers. Promising water cooling, delivering a fan. I wouldn't be surprised if back then they promised me fan cooling, and instead just put a heatsink in there. If I buy laptops nowadays I just order custom from a local dealer. Haven't had problems with that yet.
I remember having an Alienware X51 R2 for a while and I swear to god that thing killed almost every component within it
And yes it had an equally sad cooler, probably the same one
Oh hey, something to add to that Class-Action Lawsuit case.
A $100 million settlement, customers each get 17 cents. Don’t spend it all in one place.
Never go class action, always hire your own lawyer.
@@criostasis I get what you're saying but Dell is out $100 million where as I doubt they'd pay any single user $100 million. I'd rather say fuck you to Dell tbh.
@@gimpinmypants One more cent than what l3iden "saved" us for the "racist" July 4th barbecue.
@@LoLiTzTommyy Amen to that! It's like saying to the Judge saying to Dell: Bailiff whack his peepee
The pre-built equivalent of the “our expectations for you were low, but HOLY FUCK” sign.
🤣🤣🤣🤣🤣🤣🤣🤣🤣
Take this 👍
In the late 90s early 2000's I remember configuring beast alienwares online I thought I would never be able to afford.
Now I never owned one, but I assume back then, Alienware may have actually been good. Pretty sure Dell just paid to have the name and any semblance of what the company used to be went out the window.
Back then yes, Alienwares were great products. I remember doing the same thing on the Alienware site and dreaming of having an Alienware one day. As soon as I heard dell was buying them, Alienware died that day.
I havent worked on an Alienware in almost 7 years since moving out of that IT repair space, and am not at all surprised that they have literally the same internal chassis design now as they did back then. Which caused it to be unnecessarily bulky and awkward to carry, heavy in general, and run insanely hot. smh
Bruh
Shocking how this literally looks like an early 2000s pre-built. Absolutely disgusting job from Alienware, as always
You mean Dell* Alienware have been Dells for MANY, MANY years
And some peps out there feeling and acting cool cause they spent an ass full of cash for that crap. Really that makes me more sad than its entertaining
No kidding, its so fucking awful, that if if the price was slashed in half, it still wouldn't be worth it.
Inside Alienware is the same shit just like MEDION... . The same problem with drivers... .
I used to work at their call center in Costa Rica, ever since they were bought by Dell the quality of the technical service and the build fell dramatically. We used to do liquid cooling when it was not a thing, we did research and development and tested all parts, we had a lab to test them, if a user had compatibility issues we could immediately find all the parts for testing and when there was hardware issues we could claim it to the vendor.
Then we got fired one by one and were replaced by cheaper and very inexperienced techs.
That "aliens" impression caught me off guard lmao. That was hilarious.
@GOKUL V it's literally in the first 15 seconds. 0:12.
i actually thought they were like custom loop watercooled or something thats why they had the crazy case and cost so much. this is insane
Back in the late 90s I tried to start a company building custom PCs but couldn't really afford to get off the ground, but at least I never tried to sell anyone garbage like this. Know what did me in, potential customers said, "but Gateway offers a free printer" I looked up those printers and said to them if you want a $50 printer I will throw it in, just know that giving you a garbage printer is no reason to go with them over me... I didn't have good social skills, nor funding to advertise, nor any sales experience and I failed hard in a time where there were basically only 3 competitors. I learned a lot, apparently I could teach Alien ware a few things, maybe I should get back into the game knowing much more than I did back in the day. I certainly would be happier working for myself than where I work now.
I guess it's not just the laptops.
Never was.
there are laptops with better airflow LOL
Wow this is a crazy roast. 🤣
Love your work Jarrod! I'm not sure about the USA, but the r11/r12 models were getting pretty steep discounts at the peak of the GPU price hike a few months ago, often the systems were selling for less than the GPU they shipped with in Aus. Not long after dell 3080's and empty or gpu mismatched r11's starting popping up all over the usual 2nd hand market sites. Even at that discounted price, I personally still felt ripped off with what I received as someone whose built all my PC's til then.
They should’ve followed through with the UFO handheld. Now they’re gonna lose vs. Valve with that
Alienware is quite extraordinary, staying in business while having 0 return customers is a real feat.
Idiots always return. I have a co-worker who fried his alienware gaming laptop. Bought a new one the same day.
Who needs return customers and good products with a steady supply of new idiots being produced that love buying crap every day?
Millenials who get into money are buying based on rumours from 2008.
Alienware is a money laundering operation for international drug cartels
@@notlNSIGHT most likely a joke, autismo. not everything on the internet is serious statement. 😑
My prebuilt from microcenter has been great. Great price, cable management and quality parts. Love the lian lee case it came with. PLUS it came with a 2year warranty. Definitely recommend. Definitely dont recomend brands like omen or alieanweAr
That's nothing. My friend has an $4000 Alienware that arrived with zero thermal compound on the CPU. It was shutting down out of the box, he asked me to look at it. They never removed the protective plastic on the heatsink, nor applied any thermal compound.
It looks like my air purifier mixed with the PS5
Kinda like on of those dyson fans.
I think Alienware took inspiration from Dyson and Sony took inspiration from Alienware :p
Imagine if Alienware ran PS5 cooling?
@@thomaserickson5737 This case design was actually around in the middle of like 2019, so I'm not sure if that was enough time for Sony to copy them or not, but they definitely got it from Dyson and not Sony
An air purifier, ahhh shit lol
The funniest, also the saddest thing from this is the “uniqueness” of Dell’s design
Man, have you seen Dell's machines from the 1990s? Not only were their "custom" hardware solutions absolute garbage already, but finding drivers to them feels like doing Sumerian Sudoku blindfolded.
Dell decides to deliver a P4 machine to me, where yhe tem9 srnsor for the CPU was in yhe path of the CPU fan. Talk about oscillation. The fan went high-speed. Cooled the temp sensor. The fan stopped. The sensor got hot. The fan returned to crazy speed. A full day with the fan switching between slow and fast was no joke...
That made me seriously dislike Dell, and I have never stopped.
@@Artsificial Oooo! Sumerian Sudoku while blindfolded. I did Sumerian Sudoku while injecting methamphetamine once. Once.
I repaired so many dells in the nineties and early ‘00s. Every case is a f@&$ing nightmare. Horrendous cable management… and airflow? Wtf is that?
@@stewiepid4385 sounds like a CEO Mindset 😎👉🏻👉🏻
It’s amazing how Alienware is still in business
Why is nobody talking about how Steve nailed the "ancient aliens" meme though?
Watching Steve quote old internet memes gives me life
That’s the first thing I noticed in the video lol.
we all know the pyramids were landing platforms for goa'uld ships, nothing new.
Jaffa, KREE!
lol.
That meme reference made my day xD
I like MacGyver.
This has to be the worst pre-built I've ever seen for the price. Dell are lying to people.
Been lying to people for decades
@@shaolinrasta2289 I mean, bruh.... it's Dell.
In Canada 2000$ gets you a 1060 GPU and 5th gen Intel CPU due to high taxes and bad regional pricing.
Talk them down on a good price for the gpu. And put it in a good case. 2000$ 5600x and 3090 man
I'm in Turkey and the prices are worst. I bought a gtx 1060 3-4 years ago and sold it for 4 times the price.
man oh man i remember looking online when i was younger always WANTING a really cool Alienware computer the look was so cool, glad i built my own PC in the end tho!
I regretfully admit I bought an Alienware 5 years ago. It was supposed to come with watercooling too, but it came with exactly the same heat sink and fan. I could of shipped it back, but just bought an aftermarket watercooler and installed it.
May I ask which one and where did you put the radiator? My buddy isn't into building PC's and got this exact PC new from Dell for $999 (not a bad deal honestly but still an Alienware lol). I want to help him upgrade things slowly over time like the PSU but I do not see how we could add a watercooler.
Thank you sir. :)
I was close to buying one of these for my son. Thank you for saving me $2000.
Edit:
If I could find the parts that's not 3 times their worth. I would gladly build the pc my self.
Phew dodged a bullet there and then some, you are almost the sort of people these rip-off merchants target, I say almost because you are here, you've done a little (and in this case enough) research, Steve is a fantastic resource and no doubt has saved his viewers 1000s of $,£ etc.
Right from the best PC case and to everything that goes in it. :)
High iq move
LOL yea just ignore all prebuild system and built you're self a Ryzen computer. It's fairly easy to build computers now.
I have no idea how old your kid is...but building a pc together would be a good investment in more ways then one. I built my first when i was 13 yrs old...haven't bought a stock config since.
If you want a good prebuilt (as good as they get anyway), I’d recommend an HP Omen 30L. All it really needs is a better air cooler, like a Noctua. A friend also had good luck with a Skytech prebuilt off Newegg. I prefer DIY, but in this market, starting with a prebuilt and modding it was the best option.
If I was AMD, I'd be pissed how Dell is selling this product.
I would be pissed too if a company was using my competition's cooler and cooler mounting system frying the silicon. What an insult.
would love to see you all do a corsair prebuilt
I picked up an Alienware tower from Best Buy in Nov 2016 with a 1080 GTX for $1300...thing still runs like a champ in 2022 and surprisingly has lasted longer than any PC I've ever owned...the reliability impresses me greatly!
Such a sad end of Alienware (I'm still old enough to remember them pre-dell)
Still have my wifes Alienware from 2003, pre-Dell. They were pretty slick back then. As soon as Dell bought them I knew it was over. I build now, much better option.
@@socmonki Same for me. The bio-design thingies from the early 2000s where really good. Now it's nothing but a disaster... 😔
Steve reviewing bad prebuilds: "I'm smiling but I'm really f*cking furious."
Yes, Definitely a case of have to laugh so you don't cry for all the people who don't understand & buy one
Help, I'm addicted to watching GN Pre-Built Reviews, the more critical the better. I'm never going to buy a pre-built so why can't I stop watching?
I has an Alienware back in 2009. Back then they were considered good. In fact my step brother still uses that desktop. I wouldn't touch one now, especially because I am an IT guy now, I know my way around my system, to the point that I don't need someone else to build it. I mean a few years ago when I was looking at the cost of replacement parts for my Alienware, I think the daughter board alone was over 400 Canadian. Everything was specific to Alienware, you couldn't throw any motherboard in there. Building your own is the best, you see how everything goes together, you learn about your system, you save time and money, and can upgrade at your own pace/budget.