Walmart vs. CyberPower for Worst Pre-Built PC: Overheating GMA 4600 BST
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- čas přidán 28. 05. 2024
- CyberPower PC's GMA-4600-BST is one of the worst pre-builts we've worked with in the last few years and thermal throttles its Ryzen CPU like crazy.
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In this review of CyberPower's GMA-4600-BST gaming PC Build, we show severe oversights that include failure to initialize a hard drive and using cooling solutions and an enclosure that overheat the Ryzen 3700X CPU included in the build. This is easily one of the worst pre-builts we've worked with. We bought this retail and experienced it just like a real customer, so it's concerning that something as simple as drive initialization isn't getting caught in QC. CyberPower tells us that it has now enacted additional QC steps to ensure this doesn't happen again, and that it has taken our feedback to improve its process, but it simply shouldn't have happened to begin with. Even with the drive issue solved, we still had problems with the SATA power cable nearly losing contact and the system throttling itself down to a fraction of expected performance.
If you're looking for an AMD Ryzen pre-built gaming PC, this isn't the one to buy.
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TIMESTAMPS
00:00 - Cyberpower GMA 4600 BST
03:36 - What You Get
04:46 - Problems Out of the Box
07:27 - What Cyberpower Got Right
08:36 - Thermal Testing Methodology and Torture Test
10:34 - CPU Frequency
11:50 - Fan RPM
12:22 - 3DMark Firestrike Extreme Torture
13:25 - Teardown
21:24 - Examining the Motherboard
27:05 - Conclusion
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Host, Editorial: Steve Burke
Testing: Patrick Lathan
Video: Keegan Gallick, Andrew Coleman - Hry
There's really no excuse for a company that specializes in PC building to "forget" to initialize a hard drive, likely leaving the less informed purchasers (not people in our audience, remember) wondering why they don't have enough space.
Watch our Walmart PC Revisit here, where we gave it a second chance: czcams.com/video/pFVtDFhHy18/video.html
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How do you even forget such important thing?
I actually had worse on an HP laptop at work. There the m.2 ssd was not plugged in and Windows was preinstalled on the hard drive.
Only found out years after when the screen died.
Have you ever looked at a British company called pc specialist, they are really good with a great reputation, I've used them recently to build my first pc, with zero problems and great support
Will you guys be reviewing the new NZXT h1 case
did you notice the power sata cable was unplugged when you showed the WD green SSD! what a fail! cyberPower!
Here in Brazil Intel revoked all RMA's on CPU's that were using XMP, a technology that they themselves created. If a CPU does run a memory @2133 stock, if you enable XMP and run it at any speed above that, you lose your RMA. Even the products that are sold with the boost enable. Please, cover this. Intel should NOT get away with this. English is not my native language, i'm sorry for any grammar mistakes. Like this comment so they can see it, PLEASE!
Please add "Come to Brazil ♥" for authenticity
Your English is actually pretty decent, you have nothing to apologize for.
Lucas Oliveira Your english is top-notch
Wow, that's scummy as Fuck for them to do it.
PLEASE stop the useless apologies.
Also, Olympic phone toss. Replaced the anger flip from the razr days.
Olympic Phone Toss sounds like a sport we'd do well in.
"Coming up tomorrow: Steve goes to Best Buy to buy a new phone"
@@GamersNexus en.wikipedia.org/wiki/Mobile_phone_throwing
@@RAMPED wow that's actually amazing. I had no idea 😂
@@RAMPED 110.5m is the record? That seems really low. I could probably do that and I have a terrible throw. Get a decent highschool football or baseball player and that record is done.
"Best buy wouldn't know because they don't know much of anything these days" hilariously accurate
But... but... Geek Squad...
@@whidbeyhiker4364 Literally told me at job interview that the most I'll be doing is windows reinstalls and all repairs are done offsite and I might as well not even list all the repair experience I have (which included the soldering required for charging ports, hdmi ports, and macbooks).
If you still choose to work at beat buy's geek squad or get computer service there you're a legit fool.
@@knexfan100 Well yeah, they only pay their geek squad employees like $10/hour and most of what they do is deal with the manufacturer for RMA. It's like paying someone to do the paperwork for you instead of dealing with manufacturer support yourself. I remember interviewing there 11-12 years ago and the guy was basically like "Well, you'll mostly just be selling the customer on service plans on appliances, up-selling people to a whole new PC rather than repairing them, and also it's part-time so you're not going to be able to live on it, we look for college kids that live at home with their parents." I told him thanks, but it seems like a colossal waste of my time to work here.
@@richardg5301 Idk if it's a regional thing or store specific thing, but the Best Buy I worked in had phone and PC/Laptop repairs depending on how extensive it was. But yeah, they just want them to sell their geek squad service plans for the most part.
For only $100 a year, get barely any value!
@@YcleptCrazy whats sad is most mericans spend enough of their yearly at ol best buy if they live in areas that lack a microcenter or frys.......on their "rewards points" to get geeksquad free and im sure youre well aware of this....so they have a cult of mericas best consumers.....ready to buy their 5 year old tvs etc players and non bt 5.0 headphones. I honestly gasp every year as i look at the utter lack of buys in the overall inventory as i reap them for their price matches. Got an asus rapture there for like 244$ it was like 260+ with tax.....damn thing was 399$ sticker.......and now its 450+ bc of covid LOL. I mean best buy has some viability...and i can get a warranty incase a child happens to spill on it or etc......you take a loss for a few bucks out my pocket. All the sales reps were wondering why they were moving them.......i knew damn well it was a steal....and now look 802.11ax wifi6 trash tier across the 150-300$ range. Poor consumers. I also price matched BB for a WD 8tb......bc i refuse to give bezos my money for obvious reasons......so you can see how BB is still in business bc even smart consumers can take advantage of them merely existing.
The percentage of prebuilts that come into my store for "repair" 100% , every single one is a QC problem and the customer doesn't want to return it or RMA it and wait. So I guess I should thank terrible prebuilt systems for bringing me business and netting me return customers.
Same!
Can u elaborate on which specific issues you are referring to? I just bought a 3k custom build from cyberpowerpc.
@@johnny-mnemonic13 usually it's issues relating to shipping, so things like loose power cables, loose memory, etc. I've also had issues with cables being stuck in fans, broken psu switches, power button cables that have been ripped off the power button. I mean the problems have been numerous lol
@@singlsrvngfrnd oh wow, yeah that sounds like terrible QC. I am getting a little worried now. I did choose and pay for cyberpowerpc extra options that supposedly makes their installation and shipping more detailed oriented. Worst comes to worst I'll complain to them, leave a bad review and will have my local PC repair shop fix it, lol
@@johnny-mnemonic13 think about that for a second....... You have to pay extra for them to do a good job...... I mean, come on lmao
8:50
ah, finally some...
*OUT OF THE BOX THERMALS*
now put it back in the box and see if it gets cooler, when you ask for a refund lol
1:45 "Gets really elitist really fast"
Any Subreddit in a nutshell
And comments on photography videos even beginning to mention Sony.
Reddit essentially killed niche forums, and now it's a big pile of shit.
Azenturi Sony became the AMD of photography, and now that it actually is making great products, people is still stuck on the past.
Complains about elitists then tries to nitpick any problems with the way some 4 year old kid in a Chinese sweat shop assembled the pc... :P
Reddit in general is a leftist garbage can these days
Employees at B2B shops: "I'm not paid enough to do 3 clicks for disk initialization"
lmao bestbuy sales rep "well if you like gaming this is "gaming pc""..............doesnt know specs....points you to 2-3 year old panel gaming screens as well....but theyre bored/payed enough to have a duel position of system builder....and tech support LOL
They're probably imaging or preloading the SSDs. Power On the system for unattended setup. they could probably script the HDDs to initialize, but probably aren't concerned about it.
@andola jackson the level of skill of these kinds of employees kinda surprises me. If you are gonna sell prebuilts one should at least know what you are doing
@@tormodhag6824 those prebuilts companies wants employees that is cheap as possible, and the training short as possible, so of course the employees gonna be suck, and the companies is fine with it, because to their consumer base shitty customer service doesn't matter, because people will just buy one pc for a long time and after that they will just build a pc so a returning customer doesn't matter for them
Nah it’s just employee laziness.
The truth is they’re not paid much because of that laziness.
Sadly Gen Z isn’t called “The Laziest Generation” for no reason.
“If a Prebuilt has every part swapped out but still has the original Windows License, is it still a Prebuilt?”
- Ship of Stevius
I guess i could tell it's a *POST* built.
*This comment is brought to you by PostMates.* (didn't sponsored me yet, but fingers crossed)
WIndows license stops working if you make major hardware changes, like a motherboard change.
@@ferh12 you can call them and get it validated again after a mobo change. Ive changed mine so many times that its not activated on either PC of mine now tho lol
@@ferh12 wrong, it stops only if you change more than two main parts at a time. The license is bound to CPU, Harddisk/SSD and motherboard. But even then you can manually reactivate it via a call to MS. I just change one component at a time, reboot the system, let it check the license, install the drivers etc and then change the next part. And it is better for for troubleshooting. If I got an error I only have to check all things changed by one component not for changes from many components at once.
@@seanthiar Kudos
Your blue progress bars are appreciated, I like knowing how long you're going to talk about one specific topic in the video before moving on so if I'm done with that segment I can fast forward to the next without needing to find the exact moment one ends and the next starts
It's great for my ADD brain.
HA, that's not NEARLY enough THERMAL PASTE
I don't have a Swiss army knife. Can I use a normal screwdriver instead?
@@sommor001 NO! You just go to the mall, buy a new one and hope it has a Philips head screwdriver!
Dont forget your tweezers!
Don't forget the table!
@@alessandroceloria4573 That's the best version of this joke. Thank you Alessandro.
My lab supervisor bought me a “beast” from CyberPowerPC in 2019. After a decade and a half of barely affording cheap prebuilt laptops for myself, I really thought that PC was insane. And spec-wise (CPU+GPU), it is. And omg it looks the part! But...
That feeling persisted until 2 weeks ago, when my personal laptop died and I started learning about building custom PCs to replace it with. Now knowing what to look for in a PC, I went back to that CyberPowerPC at the lab to see how they had done it: stock AMD CPU cooler barely meeting the TDP, small low speed case fans at 100% (all exhaust), the cable stack (including the fat motherboard power cable) was routed right between the right-side mounted case fans (subbing for front fans) and the tiny louvers in the side panel, and the RAM had not even been initialized to its XMP profile. I started looking at the CPU temp and clock speed while encoding a video, and I almost shrieked. I don’t even wanna know how many years of life we shave off of it every time we run hardcore day-long engineering simulations on it, or how much computing time we would have saved without thermal throttling and at full RAM speed...
Hey at least their mouse feels really great 🤷♂️
Lol this was me too. I bought an iBuyPower in like 2013/14 and played so much CS:GO on it. Little did i know trying to push 240+ fps on that horrible cooling solution was actually heating my room up noticably. Years later i cringe now to think of those hours long sessions at 90°+
I work for Best Buy and yes, we have seen many of these CyberPower pre-builts come back for returns because of the HDD not being initialized. We usually try to check them into GeekSquad before the return is done because it is something we do check on and can quickly fix. And also, we would check all the seating from the connections to all components such as the SSD in this video. There are plenty of front lanes/customer service reps that wouldn't have a clue, but in the Home Office and Geek Squad departments we would.
i went in to best buy to get a HDMI to Dig port connector i told the girl there is a sticker saying do not plug monitor here because i am using two monitors so i have one going to hdmi and the other going to the digiport she told me no it goes to the USB like loud in in front of other customers one other customer told her i was right she walked off without helping so i went to another Computer store the next day i got what i needed
@@relaxingcaribbeanupbeatjam8456 wow
Hey, so I'm a Best Buy associate, and this is my take on the video: I don't sell this one much at the moment, since the new motherboard was a bit of a concern at first. After watching this, I'm amazed at the issues that plague the machine from an uneducated user who has no plans to rebuild the pc and just use it as is. Someone must have set up the HDD when ours was configured as the new centerpiece of the computer department, and running idle, it's not loud at all, but since I'm not allowed to benchmark test our display models, I had no idea it could get so hot. Sure the cooler seemed a bit minimal and I know Cyberpower's RGB / fan cables can unplug at random from vibration, but it's almost as if there's a plot to convince customers that they need our tech support program to just use the pc to begin with (and upgrade to an AIO cooler for good measure). Nothing against any companies here, but now I'm paranoid that I should mention my findings as precautions to every customer... I always recommend custom builds as the more ideal purchase, but now despite the cost advantages of a pre-built PC that gave me hope for a long time, now I'm second guessing whether my initial theory still stands. Anyways, thanks for the review and hopefully sharing my findings won't piss off my manager 😂
And what really sucks is that people over the years have heard AMD sucks buy Intel. Now they come across this system and have heard AMD is currently great. They buy this POS and have no where near the performance they should! So of course it MUST be that AMD still sucks and nothing to do with the builder screwing things up!
I have a pre-built with the 3950X... Intel sucks now. LOL!
Maybe, but chances are high that Cyberpower builds the Intel computers the same as the AMD so I suspect that you are just as likely to get a botched Intel build as the AMD one.
Intel is not as ram dependent as AMD is, and if they left the ram on default, you probably wouldn't notice it with an Intel prebuilt.
For example Far Cry 5 is like a 25% performance difference between the default 2400mhz and an xmp profile 3200 mhz for a Ryzen 3600. For Intel i7 9700k it is only a 2% difference.
Edit: At the end of the day the builders have to be smart enough to set proper ram speeds or you can be losing up to 25% performance with AMD builds
@@dncphish Blah Blah Blah, their processors are great, video drivers suck doesn't mean AMD sucks. They half suck, so piss off ;)
@@dncphish Radeon GPU's kinda suck but Ryzen 3000 is amazing, I switched to a 3950x no regrets.
I once was asked "What's ram?" by the guy in the pc parts department at Best Buy. Wish I was joking. Never went to Best Buy again for a computer part and that was about 20 years ago.
20 years ago hardly anyone did lol
I had a friend that quit the Squad because they were teaching their techs to rip customers off by tweaking things to purposely cause new issues to keep the customer coming back. I had another friend quit a well known office supply store as they were charging customers for repairs that either weren't necessary or not even done.
I quit working for a 'no fix, no fee' place because the no fee part completely relies on the customer reading the entire contract you hand them at the beginning of the job, which nobody is going to do because they charge by the hour. If the client didnt pay you had to rely on collections to get your pay for the job, which is really shit when you have barely any money and have to pay for parts yourself and get 'reimbursed' by the company after a week
@@adaniel2224 I was onboard with this guy until he said this happened 20 years ago lol. 99.99% chance anyone going to best buy for a pc in 2001 didn't know what the hell ram was. This guy just happened to be the 0.01%
@@Washanuga That's a gross exaggeration. Actually, twenty years ago, Best Buy was a decent place to buy parts, as long as you knew what you were doing. Not all of their employees were computer illiterates, either. I recall finding at least one employee who knew what they were talking about--yes, a shock, but once in a while it happens.
Son's Cyberpower PC "tempered glass" side panel literally exploded right in front of him. Substandard glass panel shot shards of razor sharp glass everywhere. Fortunately didn't cut him, but embedded glass in my foot had to be removed surgically. Cyperpower's PC's response , " we are sorry but this device is no longer under warranty, please contact Thermaltake..." I don't need a new glass panel - bought a new chassis for him the next day. What I would LIKE to see is a warning - and use of properly manufactured glass panels.
James Pak Your problem is Cyberpower compounded by Thermaltake, they make garbage products as evidenced by several Thermaltake videos on this channel
Actually its hard to judge from a one sided perspective since it's easy to accidentally break a glass panel by tightening the screws holding it to much for example. Not saying it was your fault but giving benefit of the doubt because people like to blame other for their lack of knowledge.
Thermaltake isn't just bad, apparently, they're also dangerous. Geez.
Damn...so Thermaltake is bad. My sister just said she got a PSU dead on arrival...
@@naenre21 - better that it arrived doa than catch fire, surge, or die when in use!
22:35 The moment of horrified disappointment
The step back, and the sigh. Summed up my emotion when I saw it.
My gawd, you just wanna cry for that poor cpu dying under there.
You'd think they finally understood how chiplets work eh
The moment that sums up the entire review...
That is a poorly chosen cooler for that cpu...
How is that cooler not illegal?
They should at least be obligated to put a "fire hazard" sticker on
Or a heater label.
@@tomstech4390 Did you watch the same video? It's heat transfer plate is smaller than the CPU and certainly not touching the hot spots. It exposes those parts to plain old air... the chip practically runs bare, no heatsink.
@@tomstech4390 I can not even use the wraith prism because my motherboard does not have the bottom holding for their clips. I could have called their cs but I just wanted the CPU really and bought a cooler that would be better for my Ryzen 9.
Toms Tech probably is the same cooler. They make both after all.
@@tomstech4390 News just in... that's not where the die is on those chips!!!
[edit]
As you say, they only cover 50% of it!!!
When I was younger, before I knew how to built a PC, my parents bought me cyberpower for my gaming needs. Honestly, the only issue I ever had was the first PC had a faulty RAM stick so it caused the PC to crash at times. Sent it in, fixed it, no issues. All in all, for what it is, it is a pretty painless way to get a halfway decent gaming rig
I bought my first cyberpower (UK) pc about 7 years ago as i wasnt comfortable building at that time, i got it from, honestly its been great, im upgrading this year but it still runs games perfect even handles sims 4...
Yes, but it is overpriced, and there are still quite a lot of bottlenecks in them so the components aren’t used to their full potential at all
Walmart vs. CyberPower for Worst Pre-Built PC
Dell: "Hold my beer."
Would you like extended warranty on that?
@@RyoLeo no? ok adding warranty
That is pretty disappointing. This system seems to me like " so close, and yet so far. " At least component choice seems fairly solid. Apart from case and cpu cooler, that could reasonably fix a lot of the temp issues easily, while adding little to no build cost.
The qc issues are far more egregious to me. That uninitialised drive is going to result in a stupid high return rate.
Case, Cooler, and the Apevia PSU, that's almost half the build right there.
@@KiraSlith The PSU might not that bad, I mean it's hard to tell there's no proper review to be found. Would be cool if they test the PSU
@@KiraSlith the PSU is fine. I doubt CyberPower is going to risk putting PSUs that have fake 80 Plus Gold ratings. But the case and CPU cooler is pretty bad.
@@ThatLaloBoy We are talking about the same company that cheaped out so hard they used a CPU cooler that was far under the CPU's TDP, and Apevia is a budget brand even by China's standards.
@@KiraSlith You'd be surprised to know how cheaply Corsair and Antec power supplies are built too. It's all marketing man. They used to re-brand Corsairs and sell them cheaper under the BestBuy brand called Rocketfish. Well not even re-brand technically, because Corsairs are manufactured by a company that builds them for various brand names. Chances Apevia probably has some models that are the same PSU as some higher regarded name brand if you really want to dig through paperwork.
Pre-Built PC: *Doesn't work out of the box
*You had one job!*
How to annoy Steve and make him buy your stuff:
Introduce a new chipset and shove it in a prebuilt
Or combine a high end CPU with a lower end board and stuff it into a prebuilt
22:36 I can just hear his heart shatter into a million pieces
I was just about to say that, his disappointment is worth of an r/WatchPeopleDieInside post
My heart skipped a beat when Steve lifted the cooler.
I audibly gasped
Yeah you wanna heat up the CPU before removing the cooler. Makes the paste less sticky.
Every so often I go back to the episode where Steve just slathered the thermal paste on , it still makes my pulse elevate .
*THE HORROR THE DISAPPOINTMENT*
@@DeadNoob451 wrong
1:06 A man can yeet his phone across the room without fear; what a time to be alive.
...as long as it's a paid ad.
Yea, it didnt show him cringing as the phone bounces on the floor.
Seeing those temps made my happy I decided to build my own. Max out 60c on cooler and 73c on gpu with oc
Facts, I max at 60-65 cpu and 70 gpu with a lil oc, crazy how high those temps are
Wait till you water cool your PC. Keeping it wicked chilly!
@@RezaQin pointless and too high maintenance not to mention cumbersome when you have to do repairs
"It doesn't have to be more expensive. Just put holes in it."
Holes are machine time and machine wear! Holes are expensive!
Cyberpower once shipped me a PC with the HSF loose inside. Never again.
Why did you even order there?
Hsf?
From quick google search, HSF means HeatSink & Fan.
Blue Lizzzard probably didn’t know at the time that they sucked
Man I’m thankful mine worked because I have no idea how to fix computers. I’m about to add more ram I feel that might be a good start.
I lost it at "80 plus gold, allegedly"
Holy shit, that attention to detail.. a timer to indicate how long a graph will be on the screen... I've never seen that and never realized how much I needed it... thank you. Subscriber earned
I’m like you, my first computer was a prebuilt and I really got ripped of. It didn’t even have a hard drive.. So I learned all I could about computer hardware. That Prebuilt made me the man I am today :)
cool story! :)
I may have started with one, but I didn't have any glaring issues with it, except the USB 3.0 front connector didn't work at all. Even with the included usb 2.0 to usb 3.0 adapter. Eventually I rebuilt that pc because even the motherboard was pretty low end. I just feel like I'd have used a lot less money if I did it myself from the start.
11:16 "were not sure if cyberpower should be ashame, or proud, for assembling a pc that hot" xDDDD Roasted
They cooked a spicey meatballz.
Literally...
Fitting, considering the components are getting roasted
"xDDDD"
That hardware getting roasted too
when the heat sink for the cpu was inspected... it reminded me of my mom trying out her jeans when she was still single from decades ago after 4 kids and 50 pounds more and forcing it to fit and get full coverage.
I had been saving up to build my own pc, when i happened to stumble across a cyberpowerpc with a asrock b450, ryzen 7 2700, rx 580, 16gb 3000 ram, 2tb hdd and a 240gb ssd for a little over $700 usd. It came with a truckload of issues constant bsod but i was expecting it, and thermals for cpu where horrible just slightly below thermal throttling. I had to do a clean windows install and replace the cooler with an corsair 240 aio. After that is been running like a champ OC to 4.1.
But if some one else with little knowledge, or buying for a kid would have had no idea how to fix it and would've immediately returned it. They need better QC, i wonder if they even test the systems before shipping.
"You shouldn't have to fix something out of the box"
Eagerly waits for him to say *out of the box thermals*
Sorry. I can't resist. Super interesting video, though. I like watching these pre-built tear downs, as it helps to show some of the corners (sometimes) being cut when it comes to these systems, and what those corners cut means for the price. It's just a nice video idea overall, and I'd love to see more of these.
I treat my user builds like Koenigsegg treats their car builds, each one should be well thought out, perfectly build and tested prior to delivery.
Koenigsegg is to a much higher degree than PC builds as you described. Every part is hand built in koenigsegg.
@@MarcABrown-tt1fp and that is why my customers systems last 5 to 7 years and most of them have me build a 2nd or 3rd PC every 4-5 years and pass down the previous system to their significant other or a lucky family member. My design process starts after spending a few hours with the client to find out what their primary, secondary and potential other needs are for their new computer, then we look at case options and spacing (where the system will be placed) as well as how many monitors, screens, TVs they want connected and more, once that is done we consider their potential budget and i go to work researching parts and compatibility. I then present 1 to 3 options and they choose the one they find most appropriate, then i begin the part ordering and building. Additional options and customization such as paint, 3D printed add on's, and other aesthetics are all handled during this phase. Once the system is build and the OS('s) is installed the burn in begins, after 5 to 7 days of 24/7 running (at day 3 i kick up the clock speed a 1 to 5%, and on day 5 if all holds i kick up the timing and clock speed another 1 to 5%, marking temperatures, voltages and fan speeds down in a customized booklet for each system) and on day 7 the system gets a series of shut downs, reboots and the benchmarks now begin as the system should be roughly burned in with all the components now firmly seated together and all the thermal paste or liquid coolant properly cycled. The benchmark process goes on for an additional 5-7 days (this mainly depends on the clients timeline but i will not cut short a system build process just to meet a artificial deadline). Once bench-marking is complete i install any programs or software that the client specified and or provided and complete any additional software updates and testing. The system is now ready for its final QC and delivery, so you see, the way i build a system is comparable to Koenegsigg more so then it is to Ford, Chevy, or even Audi, Porsche or Lamborghini as i spend a enormous amount of time on each build and for that my customers are more then happy to pay the more then fair amount i charge for a custom design, build and delivery of their new PC, additionally as i have been doing this since 1992 and officially since 1997, having hundreds (not thousands, but a few select group of clients) they continue to come back and have me expertly design new systems for them with my unprecedented level of detail (at least in the PC world), just ask Gordon Mah Ung, who in 2002 put up one of my Viper Copperhead systems against every machine in the MaximumPC labs (he's at PC World now, after 19 years at MaximumPC) and the result was "It destroyed every system in our lab, even beating Alienware and Falcon Northwest systems and that should tell you all you need to know. By the way, lead time on a custom build is a minimum of 5-6 weeks with some extreme builds taking up to 8 weeks depending on part stock and the level of customization, so no this is not some Dell or HP that you can order on a Monday and have delivered on Wednesday, and my clients and I are fine with that.
@@milohajek yeah but koenigsegg is still to a much higher degree because they hand build their own parts
@@milohajek it's just a pc..... not the space shuttle.
@@jasonscott2759 It's never just a PC for any serious user or real IT person. It may seem like i have time to burn with some of my extended comments and posts, but i am multitasking, so i am doing something on one screen and other things on other screens to optimize time and for that i want the most performance that i can use. I remember back in the day with my first 386 and 486SX and then the 486DX i would type so fast that i would have to wait for the characters to catch up on the screen, i knew from this early time that it should be faster and so started my obsession with computer hardware speed, and as i already had a automotive obsession for speed, being the first one in my high school class to get a ticket of 135 MPH on a 55 MPH dirt road in a Mercedes 250 SLC (limited edition 1976 coupe) one of the project cars i worked on at my dads dealership, but certainly not the fastest, i clocked a bit more then that with my first Porsche 914 2.0 Euro-spec, and who knew that a 1979 Saab 99 Turbo could hit nearly 145 even though all the book specs say 196 kph or about 123 MPH, oh yes my fascination with making things go faster spans many hobbies, and with computers, if i know that something should or could be faster then that is when its time to upgrade, have a great week, thanks for the comments.
The thermal paste was almost expected, but what shocked me was that the surface of the cooler wasnt even big enough for the cpu
If grandma bought that pc for her grandchildren they would never know that 2tb drive existed and likely never complain. That is really poor quality check on the manufacturer.
4:34
that sata power plug *TRIGGERED* me
that's an accident waiting to happen.
that could damage the drive. And even if it doesn't there's a good chance of data loss or corruption in the OS (lets say if windows was updating while the cables comes out)
just "a foreign" employees excuse to be your "tech support agent" bc each pc is probably logged to who built it and....they get to steal your personal info on purpose bc they built the pc flawed on purpose........you ever called "tech support" and been put on hold......its bc theyre hand picking the fella off the line after you tellem your owner serial code etc.....then they just keep an eye on your windows and back door you for all of your keylogger info.
The first pre-build I started with WAAAAY back in the day, had the components hot glued in. I sh*t you not
15:00 OMG, companies still do that?!?!
actualy meny industrial builders do this and i would to! the standard connectors are often very poor these days and do not retain correctly
@@njipods Tape
@@aightm8 You can't really tape connectors in.
Great intro that bursts the filter bubble.
When that sink came off. Big Oof. That explains your cpu temp problems.
1:04 "They're also capable of relatively long transmission range" *_YEEEET_*
My exact thought 🤣
basically what i’m getting from this video is that you purchased a $1100 grill
We need more Pre-built videos like this and previous ones. I hope we get a full season of prebuilt PC videos.
2 years later and you got your wish
I have a CyberPower with a Ryzen 5 from Best Buy that has lasted me over 3 years now with zero issues. I used to build my own PCs but now I'm not that patient anymore and for the money it was a similar value to buy it already built. I've been really impressed with the build quality and they even shipped it with foam inside.
I will admit the box it came in was great, foam, no complaints there but... the smudges, the dings... That didn't happen in shipping the people who built it are tripping over the towers with their shoes.
Oh man... Seeing "GMA" together like that in an IT setting really brings back horrible memories.
Also, screw these companies for making such stupid decisions.
Intel GMA graphics
@@vaseline5070 You got it lol.
I use an old 775 system with GMA graphics for testing shit. Am I a masoquist?
Yes! Thought it sounded familiar... really poor choice combining three letters there.
Trying to play C&C3 on an Intel GMA 945, those were the days...
1:07 *YEETS THE PHONE ACROSS THE ROOM*
haha yeet
Maybe show a 'kit' your viewers can buy from amazon to fix these prebuilds incase people that have some but not a ton of knowledge (kids who get these for christmas from their parents even though they wouldve known better) want to fix it. Make the video super simplified to reach as large of an audience as possible. And just cover some common issues and how to fix them. (Not every issue just a checklist of symptoms specific to prebuilds).
Hey dude! Thanks for the video! I had just purchased a very similar unit as this one. Only difference that was offered on mine was liquid cooling system for cpu and a 1 tb nvme ssd are supposed to be included on my system. I also purchased 4 x 16gb ram cards on amazon so i could go ahead and max this baby out. But seeing how haphazardly assembled this one in your video was, i am definitely going to tear mine apart to ensure the quality is fit for my standards.
Thanks again for the great video partner. I want that project mat you were working on. Badass dude.
When I finish watching a Gamers Nexus video 1:04
22:35 You can _hear_ the HP leaving Steve. Ouch.
Cooler master used bad thermal implementation on steve: It was supper effective.
Sad gamer noises
You guys are awesome! Extremely thorough and knowledgeable.
I am sooooo glad I watched this because I was debating building my first rig or buying this because it’s built but I’m going to run away and just jump into building my own rig.
I'm so proud of CyberpowerPC for the progress they've made with their thermal paste! Around 5 or 6 years ago, my uncle bought me a Fangbook from CyberpowerPC and it fried under load. Years later, I decided to open it up and found that they hadn't applied any paste whatsoever, so they're at least making baby steps with their build quality! Well done, CyberpowerPC!
Wow, what noobs CyberpowerPC
@@anthonygreenfield123 Cyberpower have no idea how to build computers. I live in shame having bought one, Intense shame. buyers remorse is more intense when I could barely afford it to begin with and had to starve for months for it. I'm beyond angry.
@@IvanOoze1990 😢
these systems are probably not even tested, they just preload windows to the drive and ship it
Cheap build, the customer becomes the tester, and the reseller takes the hit.
The system is not tested. The parts are supposedly tested but the system done is not and then shipped. I believe they even say it's not tested.
@@stelthy3450 they're just lazy.
Hearing this guy dunk on this build/company is almost to satisfying
As a Best Buy employee in the PC department and someone who sells these prebuilts every single day (not this model but Cyberpower and iBuyPower) I'm definitely going to make my customers aware of some of these issues going forward and am really going to push for customers to build their own if they seem to be capable of doing so. I've been building my own gaming PCs for 9 years and been working at Best Buy for 5 months and I've never looked up if the prebuilts were worth it beyond just looking at specs on the box. I'm so glad I watched this video because not only is it going to make me more aware of what I'm actually selling to customers it's also going to give me some room to repair disgruntled customer relations to prevent my superiors from getting mad at me and losing faith in me in the event of an angry return, leading to termination. Thanks for the information Gamers Nexus, you could have just made my job easier and have made me a more educated and honest salesman of equipment for a hobby we all enjoy so much.
imagine not only they gave you worst price/performance. they also stole the stock cooler away from you.
poor fortnite player kids lol
No doubt I have 2 of the stock wraiths and a spire and both look way better than this thing they used. I have not used the spire it's still in the box but bet it's still better.
@@SimpleEnigma331 i already know that. I just dont want to edit the comment
@NYangryguy
I think the wriath prism just has more RGB than the wraith spire
@Dat Boii its always been like that in general. thats why people prefer building themself instead of buying prebuild.
@@SimpleEnigma331 It's still stealing, even if technically it's not stealing
So my friend actually bought one of these and we ran into the initialization issue (at the time didn't realize it was a initialization issue) and remote helping my friend trying to fix it he just had enough and exchange it, that same problem plagued every single one of that model at the store about 20 of them, that the best buy had at the store.. so it's more than just a QA problem. Ended up buying a completely different computer
I just built my own mostly based on my watching Gamer Nexus videos for reviews along with Kyle and Paul's channels.
Favorite piece was based on Steve's review of the Lian Li - Lan Cool II case. Love it! I also took his advice and bought the 9700k CPU since I mostly game on it and saved some money there.
Thanks for all the great content and keeping me from buying a POS like that system you just reviewed.
Fun fact, CyberPower always plugs their case fans into molex. Bought a $2400 computer from them a while back, and every fan including the cpu fan was plugged into the power supply.
"It just works"
*Well, yes but actually no*
Todd?
that sigh when he pulls the cooler lol
Yo I totally love these videos. I don’t even own any gaming pc just very interested in the tech. So it’s cool to see you dissect these and say what you could have done better 👍🏻 keep it up
I bought a CyberPowerPC a year ago and everything worked great right out of the box. I recently upgraded my CPU and the thermal past completely cover the CPU. The only gripe I can find is the case's intake grill which is on the side and could have been made better for more airflow but works. I would recommend them as long as people read the reviews on the model of it they are buying. My model had the usual review but the good ones outweighed the bad lemons, which the warranty would have covered.
Some reviews concerned me like the computer dying after 6-12 months but user error can account for most of them.
Great video!
To be fair, 3.8GHz is still above baseclock and would be "good enough", not thermal throttling per se. Having a worse cooler than boxed on the cpu is a crime though
Still extremely unacceptable, you pay a price your pc better perform the price you'd pay for a pc.
but... it IS thermal throttling. the clock speeds are decreasing because the CPU is getting dangerously hot. if it didn't downclock the system probably would've been very close to shutting down. if it didn't shut down the CPU would burn out, thats how bad it is. that, and after a couple of years of dust and dried paste, it's going to get even hotter.
Bought a pre built cyber power a few years back, enjoyed it, learned what was what and how to take it all apart, bought upgrades here and there and installed and replaced things. Now I’m very happy I feel a lot more comfortable with working on computers and my PC is a whole hell of a lot different. No shame in pre built computers at all
Edit: oh and I’m glad I learned on that computer because they really made some questionable choices with that thing that I’ve since remedied
I had to swap out a PSU as soon as I received my Cyberpower pc. They forgot a case fan and the “professional wiring” was trash.
I got to learn what was what and have since swapped out a bunch of parts. It’s been a learning experience for me.
@@Thewhitedragon27185 exactly, yeah I replaced the PSU too but at least it worked when I got it. My “professional wiring” was all messed up when I got mine too
These videos make me appreciate my self built PC. I may have a good bit of coil whine, but at least I was able to keep my thermals okay and at the end of the day it works how I want it
love the IMPORTANT sticker, used to work at the geek squad. I've seen several people trying to return these machines not knowing the difference
fans in molex rather then Mobo, what a joke. this why i never buy "high-end" prebuilt systems. clueless assembly line style workers
Yeah 90s intensified there.
Most likely gives independence from whatever their "cheapest crate of the month" motherboard is used. The assembly line instructions don't have to be changed to match the motherboard layout, and that enables economy of scale.
Molex is a viable solution, if* you value a clean appearance over a quiet pc, then its even the correct choice. For a product going to users without much knowledge having the fans at full all of the time is a reasonable decision.
@@ironreed2654 Not really tho. You can easily hide fan cables and headers are put on the motherboard specifically to be closer to the edge for that sole purpose
@@ilpatongi literally no argument you can make that plugging in the fans behind the motherboard is not "hidden" more then in front of the board. He had to remove the back panel and reach in a seam, that hidden
15:54 "Good Job CyberPower, you already ahead of Walmart!" lol
Enjoy your content alot, i previously but my own PC but didnt find it easy due to my knowledge of tech being more limited than i thought, videos like these could help someone like me, appreciate the content
One hell of a review! Keep up the good work!
I thought he is smart enough to know that using raycons are like using beats by dre.
Just rebranding of existing product, spend shit tone of $ on marketing and sell overpriced.
“They don’t know much of anything these days” lol
Man you’re my favourite tech/pc CZcamsr. Some say you’re boring but I love that you get straight into the facts without any of the useless dross some other CZcamsrs put out
I love your videos as your video's are honest and easy to understand and not claiming it is good when it really is not good. I am not a computer expert, i have been spending months learning about each components so i can configure a pc and have recently chosen cyberpower as there selection and prices are better then the other build sites that build the pc for u. I have followed your vids on selecting the best thermal case u can get that cyberpower did have which is the Phanteks Eclipse P400A case my pc will cost just under 2500 before any tax or shipping if there is any with focuses on thermals and performance. If any issues as u said arrive i will be sure to tell u.
I am a fortunate man for having an awesome dad who was into IT and taught me how to build a PC from parts. Its cheaper, its better, its a fun activity and you learn something. I dont understand why people get so lazy about something that costs so much and they will use for years to come.
It is not always being lazy. There are often other reasons. Also I know some people who swap PCs every year or 2, and not cheap ones. Money is also not the main factor to a lot of people. I know 100% how to build a PC, I just don't want to, and that is reason enough. I don't understand why people need to try to run other peoples lives.
It's not all that much cheaper, not like it used to be. I too used to build my own pc but this time, after comparing the price of a pc from Cyberpower vs building my own with the same or similar components, I chose to go with the Cyberpower PC. I have not had a single problem with it. It's not about being lazy. I just don't enjoy building a computer like i used to. Also, I make way more money now then I did 15-20 years ago so the little extra it might cost or save one way or the other, doesn't really matter to me as much.
Well, seems to have hit a nerve. I admit pre-build quality has improved over the years however. if you're happy with the way you are doing things then to each their own I guess, But I enjoy optimising my build, components and putting it all together.
@@ajosepi1976 Swapping PCs every year as an excuse to not build them yourself? AHAHAHA yea okay moron.
@@dragbug100 true but it is cheaper I'm that your not buying the cheapest version of each part possible while still saving some money to.
Business Idea
You buy pre-builts, then you bring them to me to ensure it works.
After this video my idea sounds surprisingly genius.
Sure take away the fun from consumers.
@@minisithunknown5568 lol
Knew very little about building my own PC a few years ago and purchased an Ibuypower. No issues with the way they put in any of the parts or the way it was set up. However years later when I am learning more and about to build my first PC I figure out my ram has been running at the stock speed this whole time instead of 3200.
i love the 60+ fps intro, not like the other channels 30 fps with music blasting.
Wow.. when I sell pre-built computers to my customers (In Australia), I make sure that Windows is installed, activated and updated to the latest available patches, all necessary drivers installed and updated, all drives configured, BIOS configured for correct memory and CPU speeds and appropriate fan curves (many default fan curves are either too silent and don't cool adequately, or overkill and loud).
Basically, receive PC, plug in everything, make Windows user account - install games. It should not be more difficult than that.
In many cases I even include the common requested apps, like Chrome, Steam, RGB control, MSI Afterburner (or equivalent), and HWMonitor.. basically if it's free, I'm happy to pre-load it for customers.
Setting all this up doesn't take that long at all, as most of the time involved is just waiting for downloads and installs while I work on other stuff, so it's included in my base pricing too which often beats all other local pre-built prices anyway.
The worst part is that if you're doing it at volume you can use a disk image that does all of that for you. Just have one master system that you keep updated and then copy it over. Test that everything works, then trigger Windows built in new user setup part.
@@arthurmoore9488 Absolutely, these companies are building full assembly lines of identical hardware machines which would benefit greatly from a custom image that had it all ready to go.
Would only need to update the image every few months to ensure the latest versions get picked up.
I'd love to see that cooler compared to the AMD stock cooler.
My parents bought a CyberPower PC last year where they replaced the stock cooler with an even cheaper cooler than this. 3700x at stock running 80°+ not even stressing it.
Having objective proof might be enough to convince them to allow me to swap in at least a stock cooler.
Thanks!
Please take that cooler master cooler out and get something else. Even a $30-$40 cooler will vastly improve your cooling performance.
@@Dameworth not my PC, not up to me.
Jmich96 ninja swap 👏🏽
I don't get why people would replace something they get included with a product for something that's cheaper, worse and of top of all they had to buy seperately
Can confirm, my CyberPower pre-built had the same issue with the CPU cooler’s thermal compound application and I saw high temps until reapplying compound. Then I swapped it to a CLC and fixed the temp issues completely. My fans were also ran to molex, but it worked out in the long run because when putting my CLC in I didn’t have a pump header on the mobo so used the cpu_fan header for the pump and the sys_fan header for radiator fans. Also, my SSD was m.2 and WAS initialized… I’m overall happy with my purchase still as it did have a good upgrade path that I’ve followed, but I did have to spring for a few extra things I hadn’t planned for like the CLC.
22:34
The sound of disappointment couldn't be more real than this.
I’d love to see videos on the ASUS prebuilts and the HP Omen line.
Hey man I just wanna say that I really thought it was cool of you to have the humility to point out and give people who buy prebuilds some credit and validation very humble for sure and I've been guilty of being an elitist about it as I built my first pc alone never looking at configs and ended up building a really respectable build for its time so thanks for keeping the balance there in check huge props my man!
I trusted a system builder once, like 10 years ago. PC arrived with the cpu cooler not being securely tightened leading to CPU temps > 90 °C and a broken graphics card throwing artifacts all over the screen. But thanks to you guys, everyone can built PCs safely on their own.
I'd just like to say, I bought this a week ago and it was setup correctly, booted up fine. I have the version with the ASUS Prime B550M AC motherboard, a Gigabyte RTX 2060, a Ryzen 7 3700x series processor, 16GB T-Force Vulcan Z RAM, 240GB SSD, and a 1TB HDD. It stays cool, even when gaming at max settings.
I got mine from walmart in the store, with the warranty. It is currently cheaper than what I could find online, even with black friday deals.
Love it so far. Looks like they saw your video @Gamers Nexus and corrected a few issues.
Only complaint I have is that the fans are just a little louder than I'd like, and the CPU cooler is the same, so I'm worried about the thermal paste situation now, even though temps max out at 70 degrees for each core when gaming. It covers the actual processor though which is only in the middle of the processor chip.
I paid $999 plus tax for it.
Hope this helps people like me looking to get back into pc gaming.
4:38 that mostard sata power cable! omg my eyes they burn!
you mean the power cable that is dangling from falling out
I just help fix a cyber power build for a friend I feel your pain. There was some ok parts but the cables, config, fans, and case was complete garbage. Definitely build your own, and help those who cannot.
No need. There are much better prebuilts than Cyberpower.
I've been using a Cyberpower PC since December 2019 and I've had absolutely zero problems. The only things I've done is beef up the RAM and update the 1660 GTX to a 3060 RTX which was only about a month or so ago. I guess I was one of the fortunate ones considering the volume of negative comments that I see.
Fond memories of my first prebuilt. Packard Bell 486 Dx2/66. Dropped in that 586 overrdrive cpu, upgraded to a 2mb video card, soundblaster 16. Life was good until I built my first system a P150 oc'd to 166 and a voodoo card.
12:55 lol @ "Pulsar frequency". :D Random pulsar facts;
The fastest spinning (known) pulsar spins at 716hz. If standing on the surface you'd be moving at 1/4 the speed of light! en.wikipedia.org/wiki/PSR_J1748%E2%88%922446ad
Just last year we found out Pulsars don't emit from their poles, also their emission zones aren't always symmetrical. www.nasa.gov/feature/goddard/2019/nasa-s-nicer-delivers-best-ever-pulsar-measurements-1st-surface-map
Oh man, I died laughing when he pulled off the cooler lmao!
I hoped to see you fixing that thermal problem and your results. It even will be useful for buyer of this computer.
I like how you just Linus'd your phone across the room as part of the demonstration.