Five years after this was posted and we're still finding it to fix our Philips' Sonicare toothbrushes. I will note that mine was the 9120 (with bluetooth). Apparently I needed to squeeze the sides (used a plumber's pliers with extra wide mouth and adjustable handle) and couldn't get it to release the bottom. I finally used the vice to squeeze, was able to pry the bottom off, the turned everything over and used skinny screwdrivers to open the two teeth holding the innards in. Tightened the screw and reassembled. (I do anticipate that I will be repeating this in the future with a drop of locktite or superglue on those threads.) Thanks Barry for your excellent video. As mentioned, great voice with a good script, no annoying music and clear instructions and closeups when appropriate. Thanks again.
I wish all CZcams instructional videos were so clear and to the point. No hemming-and-hawing, no crazy background music, articulate choice of words, clear audio and video. Next please show us how to rebuild a Ferrari V-12. I’d watch!
Great video. Great voice. Great camera work. I just finished repairing my Sonicare and it works as it should. I am grateful for you sharing your video with all of us. Dave Schnedler
Thank you! Very clear and easy to understand and follow along. Keep it up; this is The Gold Standard of how-to videos! No music, no bragging, no selling, and great camera work! Thank you! -Writer Bush
Mr. Dorfman, you can thank me by adding one more thing under "Show More Info" above: you can add details/links of the exact manufacturer you used for your replacement part, as we have the identical model of Sonicare and we are in the midst of a Trade War with China. I want the fabrication and shipping of this cheap little part to go as smoothly as possible (and with as little lead content as possible). -Writer *Update: Actually, I researched it and found I can get it in two days from Amazon, with their guarantee. The entire motor assembly is on Amazon as well, including the rod part (what you call the shaft) for only $7 more. The rod itself is about $16. I'll put the link here. And thank you again for such clear and concise work. -w. www.amazon.com/gp/product/B07GDH2RB8/ref=ox_sc_act_title_2?smid=A27KR42VZ8Q72K&psc=1
This was an amazingly helpful video, thank you very much! I recently purchased a new Sonicare HX9120 and it died on me less than two months after I started using it. It's still within warranty, so I'm waiting for its promised replacement, but in the meantime, I wondered if I could fix the broken one and turned to CZcams videos. I wasn't able to find a fix for the HX9120, but your video taught me that I could repair a THIRD brush, a Sonicare HX6930, that's been in my closet for a couple years. That one stopped working correctly after being magnificent for about 10 years and I just hated to toss it, so I stowed it and tried another brand for a while. Your video showed me how to take the link rod assembly off the broken HX9120 and put it on the broken HX6930 so that the older brush works again without having to buy a new link rod assembly! Your clear closeups and detailed explanations, plus the fact that there are no gaps in the video like I see in some others, helped this old gal TREMENDOUSLY. I'm thrilled that I can use that old, reliable HX6930 again, especially since so many of the newer models have known problems right out of the box. Thank you SO much!
Thank you for the video! One of the better how to vids I've seen. I was about to buy a new toothbrush, you saved me $100. Your demo on how to open the device worked perfectly. If I had not have seen it, I would have destroyed the bottom of the toothbrush trying to open it up. My issue just happened to be a loose screw. I used some thread locker as you recommended and it's as good as new. Thank you!
Excellent. More straight forward information than all the other videos on this subject. Got mine repaired with a little locktite on the screw thread. Thanks.
Hi Barry, I watched your video, ordered the linkage from your Amazon store and now my Sonicare DiamondClean works as good as new! Thank you for saving me $140! :)
Great details. Thank you. One note, my sonicare is the HX682p, so once the bottom cover comes off, the mechanism itself is retained by a clip on either side. These can be released with a very small flathead screwdriver.
Mine had a slightly different problem. The upper molded metal part is splined on the inside with one flat side and the shaft is pressed in (the flat keeps the shaft in the proper orientation for the toothbrush to face you). Well, the splines had become worn and the shaft fell out! After some puzzlement, I reversed the shaft and pressed back in. It is tight as new and everything works, you just have to put the toothbrush on backwards and hold it with the buttons facing away. A small inconvenience and better than buying a new part. Thanks again for explanation of disassembly.
Thank you very much for this video. I have the exact same problem on my Sonicare DiamondClean. Unfortunately I discovered this video only after having bought a completely new toothbrush spending about $150. To be honest, this was for a pair of two brushes, an offering on the local Amazon. But even $75 for a new handle is way more than what the replacement part would've cost me. The other handle will go to my partner as a present. Anyway, I am going to try to repair my old toothbrush according to your recipe. This way, at least I'll have a backup in case anything happens to the new one.
Great info, excellent video and instructions. Watched half dozens of them, yours is the best. The replacement part come with thread locker, so I passed (I did not have it TBH). Thank you.
Thanks a lot for this video. My toothbrush had exactly the same problem (the brush part moving too much), but with mine it was only the screw that had to be tightened. You helped me to save €50, thanks!
After two weeks my toothbrush was wobbling again. I was worried that the metal had broken again. What I found was just that the screw had come loose. I’ve now tried with more thread-locker. I may need to buy some that isn’t so ancient to try again. We shall see in another few weeks.
Great Video I wish I had looked into this with first toothbrush. They are vague on what replacement needed, I have inquirey in to see if that is universal.
This was terrific. Worked like a charm. On mine however, when I got it open, I discovered that the screw to tighten the top is MISSING! GONE! NOT THERE! Any Idea what metric size i would need to replace it?
your video is extremely helpful. I need to do a replacement of the metal shaft also but I see a copper wire coil wrapped around it under the rubber seal--the wire comes from the circuit board that is in the handle part. any idea how to deal with this copper wire when installing the new metal shaft/stem? is it safe to just cut the copper wire? Thank you.
It sounds like you’re trying to replace more than demonstrated here. That eventually happened to my toothbrush as well. The inner connections broke. If you look carefully I think you’ll see that you would have to break welds to get into that part of the toothbrush. If so, it’s not repairable.
Mine is still not vibrating properly despite this part not being broken. I also moved the magnet like it says to do online and that doesn’t work either.
Barry. I have the same problem. Philips Service in my country says that it's an unchangeable part. Can you give us a link for this part (I found one on ebay, but it looks a bit different than yours)
Hi Michal, You can find all the replacement parts you might need from our Amazon storefront: 1. Metal shaft :www.amazon.com/dp/B07GDH2RB8?ref=myi_title_dp 2. Replacement Li-ion battery (for toothbrush): www.amazon.com/dp/B07S8C64YJ?ref=myi_title_dp 3. Motor: www.amazon.com/dp/B07GFLVTJW?ref=myi_title_dp 4. Shaft rubber seal: www.amazon.com/dp/B07J514P75?ref=myi_title_dp 5. Metal shaft+replacement brush heads (value pack): www.amazon.com/dp/B07V4CBTPM?ref=myi_title_dp&th=1 6. Replacement Li-ion battery (for Norelco shaver):www.amazon.com/dp/B07R7SZVPB?ref=myi_title_dp or search for user name zhw00 to check out other products. Our goal is simple and we wish to help everyone and all our customers to find right solutions to repair their expensive toothbrushes at minimal cost. At last, we believe this act also environmental friendly, as we fully support DIY, repair and reuse. Best regards, Million Magnets
No. Any link I post would be quickly outdated. I just entered “Sonic toothbrush link rod” into Google search and it gave me many hits from Amazon, AliExpress, and eBay. If you can’t do that, I don’t know what to say.
Barry, My Philips Sonicare HX9120, when I place on base, all lights blink rapidly at same time, and since happening, it will not charge. Any idea what the problem is? If not, can you point me to appropriate place for troubleshooting, as I have not been able to find it. Thank you!
All you should have to do is to remove the screw. After that the piece should just fall out. If that doesn’t work, I guess I would drill a small hole in the piece and use a screw extractor in that hole to grab it where you could pull better.
Sorry about your "shart"; those can be messy. My screw corroded into my shaft as well because I purchased it in eight years ago and use it frequently with water. I'm extracting it with a drill as we speak. The extractors, left-handed bits, bite to the left and so twist a screw out. I got my set on Amazon for PC repair. If you're DYI-ing often, you should get a small set. Cheap hardware will strip when least desired. -w.
Electric Toothbrush Link Rod Parts for HX9340 HX6730 HX6930 HX6530 HX6321 HX6731 HX6962 HX8911 HX9331 HX9362 HX9372 HX9352 (This Metal Shaft Units Including Shaft Rubber Seal Value $6.99) www.amazon.com/dp/B07GDH2RB8/ref=cm_sw_r_cp_api_i_lgxBDbB4Q8RWZ
Five years after this was posted and we're still finding it to fix our Philips' Sonicare toothbrushes. I will note that mine was the 9120 (with bluetooth). Apparently I needed to squeeze the sides (used a plumber's pliers with extra wide mouth and adjustable handle) and couldn't get it to release the bottom. I finally used the vice to squeeze, was able to pry the bottom off, the turned everything over and used skinny screwdrivers to open the two teeth holding the innards in. Tightened the screw and reassembled. (I do anticipate that I will be repeating this in the future with a drop of locktite or superglue on those threads.) Thanks Barry for your excellent video. As mentioned, great voice with a good script, no annoying music and clear instructions and closeups when appropriate. Thanks again.
Brilliant, thank you. So descriptive and the close ups are so clear, so that the tiny pieces are easily seen and identified.
I wish all videos were made like this one...detailed with closeup shots. Well done and thank you.
I wish all CZcams instructional videos were so clear and to the point. No hemming-and-hawing, no crazy background music, articulate choice of words, clear audio and video. Next please show us how to rebuild a Ferrari V-12. I’d watch!
Great video. Great voice. Great camera work. I just finished repairing my Sonicare and it works as it should. I am grateful for you sharing your video with all of us. Dave Schnedler
Thanks, I opened and repaired mine successfully, based on your video, instead of buying new.
This is by far the best of many similar videos, easy to follow and addressing all crucial points. Thank you.
Thank you! Very clear and easy to understand and follow along. Keep it up; this is The Gold Standard of how-to videos! No music, no bragging, no selling, and great camera work! Thank you! -Writer Bush
Don’t know what to say to that. Thanks for the great compliment!
Mr. Dorfman, you can thank me by adding one more thing under "Show More Info" above: you can add details/links of the exact manufacturer you used for your replacement part, as we have the identical model of Sonicare and we are in the midst of a Trade War with China. I want the fabrication and shipping of this cheap little part to go as smoothly as possible (and with as little lead content as possible). -Writer
*Update: Actually, I researched it and found I can get it in two days from Amazon, with their guarantee. The entire motor assembly is on Amazon as well, including the rod part (what you call the shaft) for only $7 more. The rod itself is about $16. I'll put the link here. And thank you again for such clear and concise work. -w.
www.amazon.com/gp/product/B07GDH2RB8/ref=ox_sc_act_title_2?smid=A27KR42VZ8Q72K&psc=1
WL Bush Thank you!!!
WL Bush: See, this wasn’t available when I found my part.
This was an amazingly helpful video, thank you very much! I recently purchased a new Sonicare HX9120 and it died on me less than two months after I started using it. It's still within warranty, so I'm waiting for its promised replacement, but in the meantime, I wondered if I could fix the broken one and turned to CZcams videos. I wasn't able to find a fix for the HX9120, but your video taught me that I could repair a THIRD brush, a Sonicare HX6930, that's been in my closet for a couple years. That one stopped working correctly after being magnificent for about 10 years and I just hated to toss it, so I stowed it and tried another brand for a while. Your video showed me how to take the link rod assembly off the broken HX9120 and put it on the broken HX6930 so that the older brush works again without having to buy a new link rod assembly! Your clear closeups and detailed explanations, plus the fact that there are no gaps in the video like I see in some others, helped this old gal TREMENDOUSLY. I'm thrilled that I can use that old, reliable HX6930 again, especially since so many of the newer models have known problems right out of the box. Thank you SO much!
Thank you so much for showing how to take the mechanism out of the cover and replace the broken part.
I thoroughly enjoyed your exact and detailed tutorial, especially when the unit turned on when you did not expect! THANKS!!!
I can't rate this video but excellenttttt. GREAT one. Very well put together. AGAIN EXCELLENT
Fixed my toothbrush and laughed out loud. This is GOLD.
Thank you for the video! One of the better how to vids I've seen. I was about to buy a new toothbrush, you saved me $100. Your demo on how to open the device worked perfectly. If I had not have seen it, I would have destroyed the bottom of the toothbrush trying to open it up. My issue just happened to be a loose screw. I used some thread locker as you recommended and it's as good as new. Thank you!
Excellent. More straight forward information than all the other videos on this subject. Got mine repaired with a little locktite on the screw thread. Thanks.
Hi Barry, I watched your video, ordered the linkage from your Amazon store and now my Sonicare DiamondClean works as good as new! Thank you for saving me $140! :)
Hi Barry, today the spare part came from Hongkong, it worked. Thank you for the expert guidance Willi
Great details. Thank you. One note, my sonicare is the HX682p, so once the bottom cover comes off, the mechanism itself is retained by a clip on either side. These can be released with a very small flathead screwdriver.
Mine had a slightly different problem. The upper molded metal part is splined on the inside with one flat side and the shaft is pressed in (the flat keeps the shaft in the proper orientation for the toothbrush to face you). Well, the splines had become worn and the shaft fell out! After some puzzlement, I reversed the shaft and pressed back in. It is tight as new and everything works, you just have to put the toothbrush on backwards and hold it with the buttons facing away. A small inconvenience and better than buying a new part. Thanks again for explanation of disassembly.
Thank you very much for this video. I have the exact same problem on my Sonicare DiamondClean. Unfortunately I discovered this video only after having bought a completely new toothbrush spending about $150. To be honest, this was for a pair of two brushes, an offering on the local Amazon. But even $75 for a new handle is way more than what the replacement part would've cost me. The other handle will go to my partner as a present. Anyway, I am going to try to repair my old toothbrush according to your recipe. This way, at least I'll have a backup in case anything happens to the new one.
Thank you! I just fixed mine with your guidance. You are an awesome instructor!
Great info, excellent video and instructions. Watched half dozens of them, yours is the best. The replacement part come with thread locker, so I passed (I did not have it TBH). Thank you.
Thanks a lot for this video. My toothbrush had exactly the same problem (the brush part moving too much), but with mine it was only the screw that had to be tightened. You helped me to save €50, thanks!
Great video. My sonicare toothbrush had the same issue. I have ordered the housing on EBAY. Looking forward to my toothbrush working!
This was awesome. Exactly my issue. Bought the assembly on Amazon for $10 - good as new. Thank you!
Thanks, this was very helpful!
Just fixed my Sonicare tooth brush in less than 10min. Used some Lock tight on the top screw. Back to brighter teeth again. Thanks
thank you! especially the opening part helped me a lot. thanks for the explanation
Thanks a lot for your video. Toothbrusch is working again, I had to separate the two Magnets.
thanks a a lot, it saved my 2 months old brush.
Thanks man! Helped me figure out how to open mine up. I guess its full of water... Turns on, but wont turn off unless I set it back on the charger.
Thanks Barry!!
Great video, thank you so much.
Very good and clear. Thanks
Great video- Thanks
you the man barry
If it turns out to be just a loose screw, and you don't have thread locker handy, nail polish will work to keep that screw from backing off again.
Thanks - screw loose - good tip to check first. Good as new.
After two weeks my toothbrush was wobbling again. I was worried that the metal had broken again. What I found was just that the screw had come loose. I’ve now tried with more thread-locker. I may need to buy some that isn’t so ancient to try again. We shall see in another few weeks.
Great Video I wish I had looked into this with first toothbrush. They are vague on what replacement needed, I have inquirey in to see if that is universal.
This was terrific. Worked like a charm. On mine however, when I got it open, I discovered that the screw to tighten the top is MISSING! GONE! NOT THERE!
Any Idea what metric size i would need to replace it?
Thanks a lot!!
Thank you
How do I prevent the vibrating shaft from pulling out of the handle and remaining in the brush assembly? Can I glue it in place?
Cannot get the insides out. Model HX8920. Am pressing this thing super-hard into a counter but internals won't budge. Any suggestions?
Can the 6100, HX6871/49 , be taken apart the same way?
Thanks
your video is extremely helpful. I need to do a replacement of the metal shaft also but I see a copper wire coil wrapped around it under the rubber seal--the wire comes from the circuit board that is in the handle part. any idea how to deal with this copper wire when installing the new metal shaft/stem? is it safe to just cut the copper wire? Thank you.
It sounds like you’re trying to replace more than demonstrated here. That eventually happened to my toothbrush as well. The inner connections broke. If you look carefully I think you’ll see that you would have to break welds to get into that part of the toothbrush. If so, it’s not repairable.
@@BarryDorfman thanks so much for your quick reply. your video is very much appreciated.
Mine is still not vibrating properly despite this part not being broken. I also moved the magnet like it says to do online and that doesn’t work either.
Hi I can’t seem to find the part on eBay any suggestions
Barry. I have the same problem. Philips Service in my country says that it's an unchangeable part. Can you give us a link for this part (I found one on ebay, but it looks a bit different than yours)
Hi Michal,
You can find all the replacement parts you might need from our Amazon storefront:
1. Metal shaft :www.amazon.com/dp/B07GDH2RB8?ref=myi_title_dp
2. Replacement Li-ion battery (for toothbrush): www.amazon.com/dp/B07S8C64YJ?ref=myi_title_dp
3. Motor: www.amazon.com/dp/B07GFLVTJW?ref=myi_title_dp
4. Shaft rubber seal: www.amazon.com/dp/B07J514P75?ref=myi_title_dp
5. Metal shaft+replacement brush heads (value pack): www.amazon.com/dp/B07V4CBTPM?ref=myi_title_dp&th=1
6. Replacement Li-ion battery (for Norelco shaver):www.amazon.com/dp/B07R7SZVPB?ref=myi_title_dp
or search for user name zhw00 to check out other products.
Our goal is simple and we wish to help everyone and all our customers to find right solutions to repair their expensive toothbrushes at minimal cost.
At last, we believe this act also environmental friendly, as we fully support DIY, repair and reuse.
Best regards,
Million Magnets
hey, great video. Can you post a link to the site where you bought the replacement head?
No. Any link I post would be quickly outdated. I just entered “Sonic toothbrush link rod” into Google search and it gave me many hits from Amazon, AliExpress, and eBay. If you can’t do that, I don’t know what to say.
thanks
Can you provide description of the part I need to buy from ebay? Thanks
This link will at least give you a good description.
www.amazon.com/Electric-Toothbrush-Philips-HX9340-HX6730/dp/B07W8NBCXH
Barry, My Philips Sonicare HX9120, when I place on base, all lights blink rapidly at same time, and since happening, it will not charge. Any idea what the problem is? If not, can you point me to appropriate place for troubleshooting, as I have not been able to find it. Thank you!
No, sorry. I have no idea.
Hi. The shart on my toothbrush is also broken. However, it stuck in the triangle piece. How did you remove it?
All you should have to do is to remove the screw. After that the piece should just fall out. If that doesn’t work, I guess I would drill a small hole in the piece and use a screw extractor in that hole to grab it where you could pull better.
Barry Dorfman thank you
Sorry about your "shart"; those can be messy. My screw corroded into my shaft as well because I purchased it in eight years ago and use it frequently with water. I'm extracting it with a drill as we speak. The extractors, left-handed bits, bite to the left and so twist a screw out. I got my set on Amazon for PC repair. If you're DYI-ing often, you should get a small set. Cheap hardware will strip when least desired. -w.
Can i send you my soinicare tothbrush for fix IT to you ? because i
Can not turn hem in.
What is the spare part called?
Carmen, perhaps this will help:
www.amazon.com/Electric-toothbrush-HX9340-HX6730-HX6930/dp/B07GDH2RB8
how do you find the part?
Google
Electric Toothbrush Link Rod Parts for HX9340 HX6730 HX6930 HX6530 HX6321 HX6731 HX6962 HX8911 HX9331 HX9362 HX9372 HX9352 (This Metal Shaft Units Including Shaft Rubber Seal Value $6.99) www.amazon.com/dp/B07GDH2RB8/ref=cm_sw_r_cp_api_i_lgxBDbB4Q8RWZ
Und wie wäre es mit Wegwerfen?
Es tut mir leid, ich verstehe nicht. Was wegwerfen?
Part number