Fresha Partner Salon Software Review & Tutorial: Booking System without a Subscription Fee?
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- čas přidán 9. 07. 2024
- Fresha salon software (formerly Shedul) is a subscription free booking system and salon management software. In this Fresha partner review, I will dive into the app and show you all the pros and cons of the tool as well as give you a detailed tutorial and help guide for how to use Fresha/Shedul as business owner.
To my knowledge, this is the only subscription-free appointment app out there. But despite being free, it comes with A LOT of powerful features.
👇Compare Fresha to the best salon & spa software alternatives in 2023 below👇
thesalonbusiness.com/software...
Navigate this Fresha training:
00:00 Fresha Review Introduction
01:37 Fresha Tutorial Start
02:34 Fresha Marketplace
02:57 Fresha Partner Overview of Features
04:15 Fresha App for Apple and Android
05:25 Fresha Supported Countries
06:50 Fresha Calendar & Appointment Management
09:15 Fresha POS: How to Check Out a Client
09:37 Fresha Payment Options
10:12 Fresha Sales Reporting
11:09 Fresha Vouchers & Gift Cards
14:20 Fresha Client Data Management
15:56 Fresha Team & Staff Management
16:50 Fresha Services - Price Variations, Packages, Classes, Commissions, Resources
21:27 Fresha Paid Plans & Subscriptions for Memberships
23:50 Fresha Inventory
24:25 Fresha Analytics & Advanced Reports
23:55 Fresha Setup Locations, Resources, Calendar Colors, Templates etc.
26:45 Fresha Plus Overview
27:26 Fresha Pricing: How Much does Fresha Cost? The Fresha Plus Paid Plans.
30:45 Fresha SMS and Message Cost
32:00 Fresha Online Booking
32:30 Create your Fresha Online Profile
33:18 Fresha Direct Links. Integrating Online Booking and Vouchers on Your Website
36:40 Fresha No Show Protection
37:05 Designing Your Fresha Booking Page
38:10 Fresha Integrations: Reserve with Google & Google Analytics
38:10 Fresha Instagram Link
38:10 Fresha Facebook Integration & Pixel
39:26 Fresha Client Reviews
39:54 Fresha Marketing: Email & SMS
40:20 Fresha Smart Campaigns
41:15 Fresha Blast Messages
42:20 Design Your Email Message in Fresha
44:00 Segment Clients in Fresha
44:40 Fresha SMS and Email Pricing
45:15 Fresha Consultation Forms: How to Create and Design
47:20 Fresha card terminals, payments and no-show setup
48:07 Fresha Client Messages: Configure SMS, Emails, and App Notifications
49:42 Fresha Review Summary: Strengths and Weaknesses of Fresha
54:50 Fresha Support and Partner Help, Contact Number
56:15 Next Steps
👇Compare Fresha to the best salon & spa software alternatives in 2023 below👇
thesalonbusiness.com/software...
Fresha Plus is currently available in 19 languages and the following countries:
Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Estonia, Finland, France, Germany, Gibraltar, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Switzerland, United Arab Emirates, United Kingdom (including Gibraltar, Guernsey, Isle of Man, and Jersey*), United States
I hope you found this Fresha user guide and review helpful.
👇Compare Fresha to the best salon & spa software alternatives in 2023 below👇
thesalonbusiness.com/software-guide/
Thank you this was such a good run through of all the features and pros and cons
Thank you 🙏
awesome, thank you!!
this has been really helpful however I want to edit the commotion email that is sent to my clients after they book their appointment, how do I do this?
Hello, is it possible to import sales from Excel files?
Thank you for sharing such a great video on salon software I got too much knowledge from this video and please share more videos like this.
Thank you for the kind words! Glad you found it valuable!
Hello, thank you for making this video. Also, I wanted to ask if there is any chance you could help how to edit the deposit policy text? I was looking everywhere but no luck.
How can I add say two services in the one booking . So with colour a 1 hr block for colour then 45 gap then 1hour service again in the same person . But with one pick of a service package :)
thanks, if customer book online but he paid in person in my salon is fresha fee applied??
Can someone run me through the process of making a package of 10x services? it only lets me add 6
Great Video!
Cheers Victor!
Thank you for the video! I am hoping you or someone can help me with block bookings. My business allows clients to purchase courses of 5 or 10 sessions. Can they select 5 different appointments until one transaction? Thanks!!!
I think what you are looking for are bundles/ packages. Basically, you buy 5 services at the same time and just redeem against that when you book. Most software here would support that: thesalonbusiness.com/best-salon-software/
Would this work for a place that had large group bookings? Like 5 to 10 people, with a 50 person capacity limit you can set so it doesn’t get overbooked?
I don’t think you can do group bookings.. it’s on the wishlist from users: support.fresha.com/hc/en-us/community/posts/115002176285-Classes-and-Group-Bookings
Does anybody know if you can embed a Fresha booking form on your website?
Unfurtunately not. You need to link out to the booking page.
Does anyone have experience using the Fresha S1 POS unit? I can't find any information on it anywhere… what's the benefit of using their POS say over something like Square?
I haven't tested it so cannot comment (will try to get one). I do however compare some options (including square) here: thesalonbusiness.com/best-salon-pos/
Hi, can you put personal things in your calendar and repeat it weekly? Eg, netball training
You can certainly "grey out/book out" time so it appears unavailable. I don't thing you can automate it to repeat weekly. You would have to do that manually.
you think this is also usable for other activities? I'm a canyon center and i'm looking for a booking system for a sport activity. Or is this onnly for salon en spas?
It's built for salons and spas. You could of course use it for other things but there will probably be features in there that you don't need. So really depends on the features you need and if you get that from the platform then why not :)
if we have walk in clients and the end of the services they'd like their bills put in the same bill. could we going to merge their bill?
This should be possible at check out where you can add anything to the service. Hope I understand the question correctly. Thanks!
I have a very important question … how to activate Fresha Plus it is not showing anywhere on the portal
It could be that you are in a country where Fresha Plus is not yet supported..
Anyone have any idea if my customers will get an email or invoice after the service being done/completed ? as this wasnt covered in the video , thanks in advance !
I believe you can setup and email to go out after. More details here: thesalonbusiness.com/best-salon-software/
I had issues with styleseat saying they found me a new clients when in fact they were not. So that gets really annoying.
Hey Patricia,
I don't know style seat that well. But would be similar with Fresha. Important to upload existing client data to the system so it doesn't show up as a new client..
Is there a way to block out 4 set sessions through a day that clients can only book e.g. 10am 11.30am 1.30pm and 3.00pm
Same question!
You can set your calendar availability. Is that what you are looking for?
I do not have any of the items in the menu that your tutorial is showing.
Ok, they have done some changes since I recorded this one - probably why. I should record a new one! Thanks.
I'm trying to change the booking times to 10, 12, 2 and 4. How do I do this?
Can you explain a bit more what exactly you are trying to do? Thanks
Can i integrate my square booking app with fresha booking app so it shows on both at the same time
No.. They would not integrate with each other. Why are you using two platforms? Here are my top ones for reference: thesalonbusiness.com/best-salon-software/
Hi how to visible business online booking on marketplace such as fresha apps for customer?
There's a lot you can do and I talk about strategies for this in several of the videos on this channel. Would start there as an answer here would be too long :)
Can you set up online booking from your own site and disable being visible on the marketplace? I have lots of clients and cannot really accomodate new clients at the moment. Appearing on the marketplace wouldnt benefit me in anyway
Yes, you need to activate your account for the market place manually. Thus, if you don’t do that, you cannot be found there. You may lose some other benefits though..
Unless I’m wrong, it seems like online booking is only available if the profile is listed on the marketplace. I have the same problem and I didn’t want to list myself on the marketplace for new clients, so if anyone can clear this up it would be really helpful.
@@_RoyCastro_ I received a reply from Fresha and you're absolutely right. If you're listed on the marketplace, you are able to access the upgrades features. Without it, you can't .
Where do i set the commission structures on retail and treatments for the staff
I'm not sure if Fresha supports it. You can check out alternatives here: thesalonbusiness.com/best-salon-software/
Can a client pay online a deposit then the rest in person we're trying to find that instruction?
Yes!
@@TheSalonBusiness where do you add where a client pays a deposit and pays the rest after the service?
Hello.
My customers recive email reminder, how can I set message remainder.
Many thanks
please check my page and know the answer
You should be able to have both or choose what type of message you prefer. Check out notifications in the settings section.
Can Fresha booking and payments can be done without client creating an account?
You can create a client manually in case you e.g. have a drop in or phone booking.
Nice
🙏
Is it possible to use a square system for payment with fresha?
I don’t think you can integrate the two. But you could manually enter payment amount..
How do you send client reminders or notifications of appointments via text?
It’s automated. Once a client books online, they either put their cell phone number, email, or both. Fresha will automatically send reminders to their contact information, you don’t have to do anything !
Thanks 🙏
How do you add the deposit option on fresha ?
support.fresha.com/hc/en-us/articles/4505519460498-How-do-I-set-up-deposits-
Can you use an tablet for this at the salon? Or do you need a laptop?
You can use a tablet with the app 👍
So only clients with Fresha account/app can book appointments?!
Anyone can book. Just that they will create a Fresha account when they book online the first time.
Do you like square over Vagaro best?
I just updated my comparison guide - thesalonbusiness.com/best-salon-software
This should help you understand which platform is right for you
I have a question, if a client books an appoinment online and they pay cash in person, fresha will also take a % of the money?
Did you ever figure this out ? I’m wondering this as well
If you take a cash payment, fresha won't process the payment so there won't be a payment for them to take a percentage of.
No I don't think fresha takes percentage off clients using cash
I’ve been using Fresha for over 2 years now … no Fresha won’t take any money if your client pays you cash.
They take it if the person books thru their link .
Hi, I just set up the Fresha partner, then I saw two appointments, is that real customer booked?
Check if they “look real”. It's possible that Fresha also creates an example as you go through the setup guide.
How do you keep notes when you have repeated it?
Not fully sure I understand. You should be able to keep all notes you make on a client.
Do you guys have a customer service phone in the us ? That I can call
Hi,
Fresha has a very good help center and email support. No phone though. Regarding TheSalonBusiness, we reserve phone support to our paying members but you can reach us via email.
Great Video. We want to build our own app. How do we integrate Fresha for booking in our app without having to pay a percentage to Fresha for our already existing salon customers?
You can use the booking system and not process payments through it. There is the option to not take a deposit or full payment.
Thanks - yes, you can take payments separately. Unfortunately Fresha does not offer integrations. You can see who does here: thesalonbusiness.com/best-salon-software/
When I contact them they said there is a foundation fee for training and making the app for you around 1800$ just paid for once ???
Hmm, I have not heard about that. You can check out my top alternatives here: thesalonbusiness.com/best-salon-software/
How do you get your 1099?
كيف اتعلم مع مترجم
How to add tips in the payment?
support.fresha.com/hc/en-us/articles/360014220499-How-can-clients-add-a-tip-on-Fresha- 👌
We're using fresha system for a long time now. Fresha is really good system and its very easy to use. But im still confused about adding tips in the payment especially in card. Clients giving tips by paying card so if you mentioned in the invoice it will directly deducted in the sales right. Then you can give the tips to the staff (as a cash) who did service. And it will not affect the cash at the end of the day.Please help me about this issue coz me and my owner still argue about this.😅
How do i see all the clients birthday dates to give them a call if its their birthday ???
Not sure but sounds like a reasonable thing for the platform to support so I would be surprised if you cannot do it..
Show us how to send an actual invoice to a client or how to receive payment, when I check out a client, it seems like they already paid, Im in SA
Not sure you can..
How do i record tools on fresha?
Are you looking for a way to track/ book resources?
Is that really no fees ? Cause there's no support for our business in Indonesia
There is no subscription fee. You’ll still pay credit card transactions and then f you get new clients through the marketplace.
Question for you:
I owned a business ,but not a beauty salon , recently I am eager to build a salon business with zero experience, I am not certified beautician not even know how to color a hair..
. is it still possible for me to have a successful salon bez?
Hoping for your response.
Thank you!
Would suggest you go work for someone with experience first :)
Yes you can still run your salon business, you can hire a person who know how to do it and then learn from them .
@@starbeautybodybrowzshow2968 thank you for this powerful advice.🌄
Fresha Not FREE. Once I created the account they start calling daily asking money to Upgrade. After i refused the upgrade they have completely deleted my saloon Account. I have lost all my customer details as well.
Fresha has a subscription free plan but indeed, nothing is free in life.. I have listed my recommended alternatives here - I recommend you check it out: thesalonbusiness.com/best-salon-software/
Can you give me some average statistics of percentage of online booking VS. Total appts, or average number of online booking per stores or any kind of online booking statistics.
I don’t really have any positive feedback from end users.
This will vary by country. Many countries ave more than 50% of booking going through online today.
didn't see how to edit the services i provide
It's pretty straight forward. Just go to services and edit - you'll probably he able to figure it out :)
I do not recommend Fresha. The biggest reason is the way the system deals with vouchers. I have made £6k worth of voucher sales in the last 6 months but customers cant use the voucher code when they are booking online. I have had to set up a duplicate of each and every service and make a voucher only option where the client books a zero value massage and adds the voucher code in the notes and I have to manually check the code and manage it that way.
I have spoken to Fresha many times about this but nothing has happened and it has been an issue I made them aware of 6 months ago.
Added to this if someone buys a voucher for a Swedish massage (for example) at £40 and then we increase the price for the service to £45 (because of the cost of living fiasco) then the voucher is invalid and won't work. The Fresha system can handle basic voucher system requirements. We are now so deep in with Fresha though that the hassle of trying to change £6k worth of vouchers to a different system is even more of a nightmare than staying with Fresha.
It is beyond a joke and makes our business look terrible.
Do not use Fresha if you have any intention of selling vouchers to customers because the system is simply not fit for purpose.