Dyson DC17 Repair & Maintenance Warnings
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- čas přidán 7. 09. 2024
- Hey - it's Rachel at Queen Vacuum (from our OLD shop in Red Bank New Jersey.) Here I'm cleaning up a Dyson DC17. Please watch to see how these machines CAN clog and how dust accumulates in the cyclone chamber. It's a bit of a shocker to see, yet it occurs very commonly. Good news is that service stations like ours can clean these up pretty well... Bad news is that it's usually way more then the average consumer can handle at home. (Warning - Not for those with weak stomachs!)
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That chamber comes apart easily to clean with soap and water. Takes me maybe 10 minutes. Awesome vacuum with a proper preventative maintenance program.
I have a Dyson DC33. One time after it was used for a couple of weeks to pick up fine plaster dust during some renovations in my apartment, I took the cyclone assembly outside, took the rubber seal off the bottom, & tapped a LOT of that fine chalky dust outside. I then took the root cyclone assembly apart, cleaned the entire thing, let dry & re-assembled. Not for the average person at home, but if you're careful it can be done. Also, for one other bagless cyclonic vacuum, in the past I have taken the cyclone assembly to the sink & rinsed the heck out of it with hot water till no dirt came out, then re-install on the dirt cup, turn it on, & empty the dirty water still trapped in the cyclone assembly & dry everything. And YES I know full well that Dyson claims their vacuums should not be used on fine powdery dust & materials, so don't lecture me please! It was better than using my new Simplicity canister & wasting bags.
I bought my Dyson 8 years ago and its still going strong!
Great video! If bagless vacuums were marketed honestly, I doubt the market would even exist for them. It does not matter if the bagless machine is filtered or cyclonic, there is no way for the user to clean it out properly. There is a reason why Dyson's are called "dysgusting"...
@mrwonderful55 Other parts may be "exposed" to the dirt, but the dust and debris are collected in the dirt bin. Cleaning the hose and tools is not generally required unless something damp was picked up. Have you ever tried cleaning out a bagless vacuum? And no, I don't mean wiping out a bin, I mean actually disassembling the machine down to the motor and individual components of the body. All bagless machines suffer from static build-up which leads to components being covered in fine dust.
fine dust, dust mites, fungus, mold, allergens,. . .
The DC17 has an issue with he rubber gasket riding up and allowing massive build up in the cyclones causing clogging. Dyson has issued a service bulletin for them and will provide free repair/updated parts for those even out of warranty. The clogging is amplified by customers not emptying their canisters when they reach the MAX line on the bin. These vacuums do not clog when properly maintained. Empty the bin when you reach MAX or after every use. Wash filters as directed by the owners manual. Two things, seriously. 12 years and my DC17 works as good as the day I bought it. Best $700 I ever spent.
YES! Absolutely right on the FDC seal failure... Also right that poor basic maintenance cases huge issues as well. We've found that most customers will not (or cannot, due to allergies) perform the required cleaning to keep their Dyson working well for as long as it should. We've seen some (that we and our customers have been regularly maintaining) last 10-15 years! Much after that the body plastic starts to get too brittle and they start to break catastrophically. Keep up the good work on your vacuum - congrats!
Mine is 18 years and going strong. The DC17 is a workhorse!
The entire cyclone section comes apart and can be washed and put back together.
They tell you don't wash it! And you require special tools and screwdrivers to disassemble a Dyson.
@@jayharvey6649 i did mine i took everything apart you can do it, and it works like day one :)
@@jayharvey6649, I have washed mine and I have used a compressor to blow air and clean it that way...outside of course. Both ways got it as clean as new.
@@jayharvey6649 they who? It's all just an empty plastic chamber with nothing water can damage. You can flush it out with a hose and let it dry for a couple days. There's nothing to hurt if you don't leave water inside.
I agree. We disassembled ours with a torx bit. I washed everything in the utility sink and let it dry for a day. The next day we reassembled. My sink was full of sludge that thing was so dirty. But now it looks brand fricken new. I’m waiting for a new belt but I’m pretty sure it’s gonna run like new again. I purchased in 2005 ish and it’s 2024. DC17 is a great machine if you take care of it. Also, there are two filters in this machine. The pre filter that you rinse and let dry and there’s the hepa filter that cannot be washed. You can remove the hepa filter with a Philips head from the back of the machine. The panel to the front left on the bottom will pop up and that’s where the hepa filter is. I pulled mine out and cleaned it with my shop vac. I also have to clean in the pocket by the belt - it collects a lot of pet hair - I have six dogs.
i blow mine out with a air compressor works great. kinda messy but only way to clean it out. i wont buy another but after dropping over 500 few years ago dam thing better keep working lol
When you turn on the vacuum the audio turns into something out of 2001 a space odyssey. Beep beep boop.
Dyson totally ticks me off. When I got my first Dyson I was was like great now I don't need two different vacuums to keep the house or garage clean. My cousin gave me her Dyson DC25 as she was having trouble with the brushhead and one of the brushheads holders falling off, but I kinda like her Dyson vacuum better. I have the Dyson DC28 that went in for repair and weeks later had the same issues where its gets crazy hard to push & pull when vacuuming and as I have a bad back I don't use it that much but what a waste of money seriously what a waste. I have both my grandmother's 1970 Electrolux cannister with the electric brush head and her 1929 Hoover upright.. they my not have Hepa filters but they both run circles around both of my Dyson vacuums and much easier to clean and service when needed. And yes Hoover still has parts available not many but most of the important ones..
Yeah.... I totally understand! We've never been big fans of Dyson (for a number of reasons.) And it's crazy how many suuuuuper-old vacuums are still running to this day, right? Indeed, they lack some performance and definity some filtration.... but they were simple, but really built to last!
PS - Thanks for watching and writing!
Oh, and if you haven't already, please consider SUBSCRIBING... it would help us so much! :-)
I like how she uses the vacuum hose to bang on it instead of actually vacuuming like its intended use. 😄
LOL! Thanks for watching and writing. Just to clarify though.....
What I was trying to convey in this video is just the insane amount of buildup that forms inside these cyclones.... Most folks just open the trap door to drop the dirt out the bottom, thinking "that's all there is to it." But they're not aware of how much gets trapped up deep inside! The "tapping" was protocol recommended by Dyson, for when emptying. (It's easier to do with a stick than my poor little hand LOL!) And it did help to remove excess buildup for the average end-user, as basic maintenance. Getting ALL the yuck from the internal cyclone system is a whole other story....and was not part of the end-user at-home maintenance prescribed by Dyson.
Also keep in mind this is not intended to be a full breakdown/cleaning tutorial or anything.
Thanks again and take care :-)
I own this vaccuum, DC 17, and the vertical part would not recline. it feels stuck and there is no obstruction or clog anywhere. what can i do to fix this stuck problem.
If you do not take it apart, what value are you providing for the customer. it would be quicker to do it this way than beating the sides. The only thing I recommend is going with a bag design.
Thanks for your comments :-) And you're right - we recommend BAGGED vacuums exclusively for these reasons...yuck!
But what I was trying to convey in this video is the insane amount of buildup that forms inside these cyclones.... Most folks that just opened the trap door to drop the dirt out the bottom, thinking "that's all there is to it." Unfortunately, excess internal buildup became a really major problem we saw often, and fixing it was an ugly job.
The cylinder itself - for the end-user at home - is NOT intented to be dismantled. Most were put together with multiple torx-bit screws (the kind that average people do NOT have this screwdriver.) On top of that - the cyclone chambers (at least most Dysons of this vintage) were factory-sealed and/or glued. They're not *meant* to come apart.
"Servicing" by flushing it out at home with water and detergent could help. But we saw many folks cause deeper problems, as they didn't dry properly.... now you have mud, plus MOLD, plus leftover moisture pulling into the motor!
The whole process was something that WE *COULD* do, and often did. But it's an extremely filthy, time-consuming project that most folks didn't want to pay the labor for :-(
Haha! Thanks! Glad to hear another objective person agree with me...I swear folks think I make it up like I have some personal vendetta against bagless vacuums. ;-) I just call it as I see it!
Um, ya SURE Rachel! Let's be honest here, the REAL REASON you prefer bag vacuums is because you make a profit on selling the bags to the customer years later after you sell the vacuum! Oh, and btw, like you, I'm just calling it like I see it! :P
Wow, how lame. the chamber comes apart and can be cleaned. You just patted and vacuumed it. I feel sorry for your customer.
Thanks for watching and writing!
Just to clarify - this is not intended to be a full breakdown/cleaning tutorial or anything. Nor it is a record of a charged repair for a customer.... (An actual full repair/service/cleanout is an entirely different, lengthy process.)
This video was simply intended to illustrate the buildup that can form inside these cyclones.... Most folks just open the trap door to drop the dirt out the bottom, thinking "that's all there is to it." But they're not aware of how much gets trapped up deep inside!
The "tapping" was protocol recommended by Dyson, for when emptying, and it's just a quick way to demonstrate the point :-)
Thanks again and take care!
Bagged vacuums are the way to go. We use exclusively Kirby. Expensive, only if you buy from Kirby Distributors. There are other means of acquiring them, even the newer Sentrias and Avalirs.
YES!! Bagged is definitely better! We service Kirby vacuums here...really good machines. But our favorite vacuums are by Miele! They seem to serve our customers really well...for allergy control, light weight, versatility and ease of use and maintenance :-)
Hope they don't charge for that and call it a repair
Thanks for watching and writing!
Just to clarify - this is not intended to be a full breakdown/cleaning tutorial or anything. Nor it is a record of a charged repair for a customer.... (An actual full repair/service/cleanout is an entirely different, lengthy process.)
This video was simply intended to illustrate the buildup that can form inside these cyclones.... Most folks just open the trap door to drop the dirt out the bottom, thinking "that's all there is to it." But they're not aware of how much gets trapped up deep inside!
The "tapping" was protocol recommended by Dyson, for when emptying, and it's just a quick way to demonstrate the point :-)
Thanks again and take care!
So, when I carried mine outside, no gloves, no dusk mask, armed with only compressed air.... I did it wrong 😬
Lol I was blown away by how this person made it look like a HazMat team was needed to properly clean a Dyson out. My biggest complaint with Bagless vacuums especially Dyson and the price they charge for all this plastic is the dirt bin. Why can't any of these bagless vacuum makers use better acrylic as the acrylic glass/plastic becomes so scratched up you can't see through it.. kinda like the headlights lens assemblies car makers started using in the 1990's were you get to the point you need to replace the headlamp assemblies to see down the road when driving in the dark. Totally ticks me off.
HazMat may not be actually required LOL! It's just important to be very MINDFUL of how and where you empty any bagless vacuum.... Taking it outside isn't a bad idea (however some folks are in apartments and don't have a private trash bin or corner of the yard to dump.) But either way, a lot of yucky, allergenic material can blow back on you, and/or inside your house.... especially if you introduce compressed air LOL!! We're extra cautious as the vast majority of our client base suffers very badly with allergies (lung and/or skin) or respiratory disease.... so bagless is a no-go for them, period.
PS - Thanks so much for watching and writing!!
And if you haven't already, please consider subscribing.... it would help us soooo much :-)
You are so incredibly incorrect about this. Especially that a normal owner can't clean the center bin. There are no moving parts or filters or anything in there (I've taken it apart). It's completely safe and easy to flush all of that out with a hose outside and let it dry for a day.
Yes. We did this exactly. My sink was sludge! But I washed everything with detergent, let it dry COMPLETELY for 24 hours and reassembled the next day. All you need is a torx bit.