DKOldies Made a BIG Mistake
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- čas přidán 10. 01. 2023
- At DKOldies we are always looking to improve! We have a one year warranty and great customer service staff. If you ever have any issues with your order reach out to us and we'll help!
Shop Here: www.dkoldies.com/
#dkoldies #smallbusiness #nintendo - Hry
“And since your complaint got picked to be filmed, we’ve started hunting down every rat in the Tri-County area.”
😂😂😂
Doofenshmirtz moment
Which Tri-County area?
🤣🤣🤣
This video is full of lies. This video was made because of videos that were made by other people receiving damaged and unclean game consoles, controllers, games or other damages. I’m not convinced. Saying mistakes can happen is just an excuse. Mistakes can be avoided. Double check your work. It isn’t hard. Especially a cord. Clean the system. Check for damages.
These guys are crazy good at marketing. Imagine if they were as good at providing service and getting their clients what they paid for.
🤣
Lmao true
Well lets put it this way, both the consoles i ordered from them had zero issues other than the cosmetically flawed one that i ordered fully aware of its condition. So i see some holes left in some people's claims.
Yeah, I got an NES, and it worked perfectly.
(For NES standards, my dad freaked out about it though, and insisted we get a replacement after I wasn’t putting cartridges in well enough for a while.
@@Jakthehero33 one bit of anecdotal evidence, vs a whole bunch of videos showing the quality of their "refurbishment".
You realize this is a million dollar company and you were only a single of of a few thousand customers?
I'm seeing more and more of them as their popularity rises, which tells me their letting more and more slip by
They forgot to mention the part where the customer still pays for two controllers
3rd party controllers*
3rd party controllers from WISH
No. He's getting a replacement he doesn't pay for.
@@peterbrand85 nope, they charge for the replacement
Lol. It’s funny DKoldies still trying to convince people they are a good genuine company who cares for their customers. Hahaha.
"What can we do to stop this from happening?"
"We're going to perform another half assed check"
Hopefully 2 half asses checks make a full assed check
@@user-eq6jm9nj8f😂😂😂🤦🏻♂️
“Looks like this one slipped through” That’s about every thing you sell
BUT you get a free key chain 🤑
@@beancan922 is this a fucking joke or not 💀
@@Vinesters What? And miss out on all the fun that sin provides? No thanks 😂🤣
@l.c.7955 there's no fun in death. Sin leads to death.
@@Vinesterslife leads to death
And since your order got picked to be filmed, i'm charging an extra $100 on the Uncleaned Sega Genesis
LOLOL
For all that you coulda got a Ps5 or a new Xbox 🤣🤣🤣
On top of that, you get +$230 with my cum!
@@plagues-haze-3987 You except those are just fancy paperweights because new game suck.
@@knucklestheechidna5718 ya! why pay market price for a new paperweight when you can pay the same for a 26 year old paperweight!
He's smile freaks me out. There is something unholy going on at dkoldies.
He's pooping in the PS3's
Finally someone says it! Something feels so insanely off about this dude, very disingenuous
He is gonna get $1 store credit and a free keychain
Joke*
Big mistake was not refurbishing consoles like they said they do, or maybe overcharging for their game systems they don’t even make sure work
Good. Or maybe nothing bc they don't need to. They already give you what you pay for.
Better than nothing
That will do it for me 😂
I ordered a bundle of Xbox and PlayStation games around the holidays and one of the Xbox games (Fable) arrived damaged; unfortunately, upon reaching out to the DKoldies team they told me to pay for shipping back and then they’d send me a replacement…not sure when this policy changed like in the video lol.
Just when they get caught and called out
I’m assuming they never actually changed their policy
You should have make an unboxing video.
we’ll send you a new controller and charge you $1000 for sending us a letter
Lol
And who even sends letters anymore 😂
Bruh
Jesus Christ loves us so much he died on the Cross for our sins and rose from the Grave, put your faith in Jesus
And send you a broken iQue GBA
Imagine what it’d be like if you guys put the same amount of effort into refurbishing your product as you did trying to avoid the criticism
I love how Justin answered his question. “ Umm maybe add another check?” 😂
You get a check you get a check we all get a check check check check
This is a good acknowledgement, but the problems are deeper than this. Numerous videos show what condition these consoles are sent in, prices aren't anywhere close to being appropriate for the condition of these items. I understand making a profit but 2-3x market value is absurd even with free shipping on large purchases.
You don’t have to but from . If people are buying, then the price is right
@@mgrey24 if buying something means the price is right, then scams do not exist.
Use some logic
You do know you dont have to buy from them. 😅 price is relative.
@@mgrey24 the products are misleading and don't mention chips and dirty consoles so no get off their 🍆
@@ZeroEffortF82 Absolutely, however, them having these prices (and people still continuing to order from them) will influence other sellers to raise their own prices.
DKOldies staff need more snacks so they stop chewing on controller wires.
I don’t think anyone is chewing, but I like more snacks for everyone! 😂
@@DKOldies mb it was me
@@DKOldies😂
It was probably Britt 🤣
@@DKOldiesbe honest, you guys saw Rich's video and are trying to cover your ass...huh?
You can't say a mistake "slipped through" when every order ends up being a mistake. Awful.
Yeah but all the DKoldies retar* fans will believe them and continue to buy from them.
Mine wasn’t, so you can’t just assume everything slips through. Considering how much they probably sell there hasn’t been as many as you’d think.
@@mintz9782these bozos just follows whatever these days
@@mintz9782yeah these morons don’t even buy stuff from there they just want to hate. Bunch of broke bois
found the ALT account @@mintz9782
“We are sending you another controller” proceeds to send out another third party shity controller 😂😂
This guy is just a hired face for the company and that’s it. If I were him I’d take the money they paid you and run my boy. They’re making you look very bad.
I think he owns the co
to my knowledge hes the business owner/ceo of the company
@@solidfixes nope incorrect, a simple google search is all it takes 🤣 drew Steimel is the owner and operator this guy was just hired to promote that’s it.
@@shadownite3378 ^
@@solidfixes he's not the owner
And since your order got picked to be filmed, I'm filming it.
Since your order got picked to be filmed I'm throwing in the camera we recorded it with
since ur order got picked too be filmed I’m throwing myself in
Since your order got picked to be film, im throwing in pranks
Since your order got picked to be filmed, I'm throwing in Pokémon porn magazines.
Best comment
DkScammies just keeps delivering
yeah. delivering quote on quote “refurbished” consoles that are actually dirty af
@XOX10XOX fr fr
“So how can we stop this going forward?”
“Well, we would have to actually do our jobs…”
Nahh😂
When you’re in trouble, just act like Steve from blue’s clues
Oh.... that's a stinger!
💀💀
The office looks like a condemned goodwill donation center.
The products are being pulled from goodwill donation centers
For as big as that space in this video looks, looks like no work is being done in that room!
What’s your office look like? Or do you spend your spare time on CZcams hating 😂
"And since your oder got picked to be filmed, we are charging you another 100$ for the cameo. Fuck you"
-dkoldies
😂😂😂
Here at DK Oldies, we’ve added another check in our system, so that this doesn’t happen again. We started with one check, but we messed that up. Things slipped through. We added a second check, to verify the first check, but we noticed by missing the first check, we missed the second one. We are now up to 97 checks to make sure your order is correct and arrives to you looking good. We are now adding a 98th check to our process, since we dropped the ball again 👍
I ordered a SNES and someone’s kidney came in. Thanks DKOldies!
Quick sell that kidney in the black market I bet you you’ll get a lot of money for it lol
Free kidney!
Yo
You got a kidney! All I got was a crusty sock.
Since your order was picked to be filmed i'm gonna throw in this free hungry hamster to nibble at your stuff
😂😂😂😂😂
Hey, let me have that hamster when you’re done. I got some “stuff” that needs “nibblin’”!
@@hydetannen4819 Found Eminem's secret youtuber account.
@@hydetannen4819 yeah deetz nutz
@@cartooningwithchris5329 OH!
To prevent scammers they should record every shipment by adding cameras on the assembly line lol
How tf do you not notice chips and tears all over a wire???
Because they deal in very large quantities. 🙄
An additional check sounds to me that they’ll have to increase the already high prices to pay that person extra
Stop moaning and move on.
My assassin’s creed 3 had a giant slash through the plastic 😭😭
How the hell
Out of all the games in the world they allowed that to happen to Assassin's Creed 3?
The “crack” that things “slip through” must be bigger than the Grand Canyon 😂
Lmao the editing team just sitting at a desk covered with cups.
Let's all remember that the heat coming to DKOldies has nothing to do with the customer service. The next mistake they can fix is the prices 😂
Betcha that inbox for complaints is filling up faster then the sub count 😂
Bro will just need 99 dollars to buy an sticker from the store with that credit 💀
he looked like he was threatening the guy for letting it slip thru 😂
Stop selling “refurbished” consoles that are clearly NOT. The internet can make or break you.
Resellers are like this everywhere unfortunately. Your best bet is facebook marketplace. Your chances are better on there than they are with these guys
I think the well has already been poisoned.
This is one of the upsides with dk oldies
Family owned 😌
@@davehouston6528 Literally lol
Look like that letter is blank my guy 😭
“This one slipped through” they all slip through at DKO lmao
"We have multiple checks to ensure this doesn't happen... and nobody saw the issue.."
That screams lackadaisical.
We do our job....except when we don't
Legend has it this man never got that new controller just store credit toward the next purchase he won’t be making
Exactly. All lies anyway. And I bet that paper was complete white anyway. No words. Just a blank piece of paper.
Wow dude you're terrible for saying that
Imagine he just did that to the wire himself for all this
This company man no shame 🤦♂️🤦♂️
I cant stop thinking my man looks like Huey from The Boys lmao
man looks more like the male version of Tony Stark’s wife.
@@cosmicaler Gweneth Paltrows brother Gregory Paltrow lmfao
“And since your order got picked to be filmed, we’re gonna add an additional charge of 1000 dollars”
"We let him keep the broken garbage we sent him"
WOW THANKS DK OLDIES!
Should be top comment
Store credit will only cover the shipping cost at most 😂
Opened a floodgates of letters with this one champ.
I work in a stores department in a big water tank company.
We have many checks in place, when I’m picking the items each item gets photographed and once completed all photos uploaded to “team up” where someone will check in the office that it’s correct.
In the stores department we also have supervisors that check off the items before going to final packing area.
Also have a book with everything correctly shown on what to pick.
With 3 things in place, we still have mistakes being sent out.
It’s very hard to get 100% success rate.
Sound like a brownnoser ..
Need the tiger king audio of him saying I'm never going to financially recover from this
I love great customer service.... It's not the problem, it's how you deal with it!
They forgot to show us the
P.O. Box address!
Must've been one nasty letter to give him free shipping
I guess getting a refund is not a option anymore
i bout a cib ps1 game from yall it got damaged in shipping i contacted customer support and they sent a replacement and told me to keep the damaged copy thats why i shop with dk oldies they have really good customer support
And you only paid 10 times higher than what the game actually cost
You paid the cost of 3 of those games and even after getting a replacement sent and getting to keep the original, you still didn’t get your money’s worth. 😂
You can find the original Playstation for like 5 bucks In a like 5 10 bucks in a lot of places dude
@@jordanmortrud2890 deadass PS1 are Dirt Cheap in 2023
I've seen Playstation 1 consoles at thrift stores for like $20. Lol at $100 + for one on DK Oldies. They shouldn't ever be more than $40 and that is being very, very generous.
How much will the extra check cost us, another $100 to the price?
Breaking the fourth wall has completely restored my faith in this company.
I am also a moron.
I’m surprised that he wasn’t complains about Joey crapping in the PS3s
I would’ve loved it if Joey re-created the ratatouille meme when reading the letter.
Nah, that could have been taken as sass from them
Notice how the smuck owner Drew is never in any of the videos and he’s constantly putting the pressure of back fire onto Joey and Joey had to drag “Justin” into this . Shows a lot about the owner and his shady business practices from the top down
@@preamstrikbiz0
Wait, joey is not the owner???
@@eliel1815shadow No, he's just a social media representative or something. Which makes it even more sad, that Joey's the one who most often has to deal with hate from people because of things he can't really affect. He's just trying to do his job, and I think he does it well.
@@CptGravel
Wow, i always thought he was the owner, the manager, the ceo or something since the first videos he appears on camera he was shy and moving awkwardly
Bro. This literally happened to me with a game. Like last week. I order battlefront for the ps2 and they sent me battlefront 2 instead. So they sent me the correct order and I sent the wrong game back. Like. They got the correct game to me really fast. Shipped it out the same day I called abt it too. Their customer service is pretty amazing.
We're happy we could fix that for you! Our customer service team works hard to remedy any issue that may arise
And you paid 30%-50% over value, right?
you paid like triple market value probably so nice
Bruh you spent 5$-10$ over the actual price for bf2 lmao
These guys don’t know when to stop 😂
Blud had to write a whole letter to reach out
NOOOOO😭😭🙏🏼🙏🏼
Should have been doing that shit day one homie.
Lol well I wish u do that earlier 😢 that’s crazy it takes influencers to get y’all to do better when it’s all of us that make the community
You tell 'em, good sir. 🥱
Ace… i think we should be concerned for you… 😳😬💀
So the solution is to add in a “check” for every fuck up. They must have a shit ton of checks by now
$2 store credit
wow this is almost actually hilariously stupid, it's so fake
I like how they reply to comments stating how good the service are or telling jokes but ignore all the negative comments.
“We’re going to add another check to prevent this from happening”
Meanwhile: “let’s jack up the price to compensate for the store credit we gave him”
They are staging it pretending this is what they always do whenever something goes wrong
bruh imagine they send you a broken third party controller for 300$
Looks like the "slips through" happen more then usual!
Looks like somebody caught dk oldies red handed and now they're covering it up
Bro shut up😂. If you don’t like the way they do things then don’t buy from them or watch the vids. No point in being negative. It’s helps nothing
wouldn't be the first time.
they have done this with many people and they silence their critics often.
Oh man did you guy’s see RevietechUSA’s video? 😅
Sure did ! Let’s just say DKoldies won’t get any of my business…..
High prices and defective hardware.
It’s a hard no for me and many others
Sent that man a old dusty NES....literally 😂😂😂
His nes had a chip tooth
Did you see his newer video?
What's so hard about inspecting a product and making sure it's clean and working.
Saying an issue 'slipped through' when it's was probably more like 'business as usual' is incredibly disingenuous.
Too little too late? I hear LOTS of people complaining about quality.
I'm guessing they watch Rich's video
ReviewDKoldiesUSA's letter must still be in the post.
My problem with my order is I can't afford it.
I love how he took it so seriously 😂
and since your order got picked to be filmed, i’m throwing in some of our finest fentanyl!
Even with the extra controller with shipping and store credit, DK Oldies still came out 42 dollars in profit.
Now let's see them do this for EVERY complaint
The guy from DKOldies: We gotta pay this guy back because he got cuts on a wire!
That one guy who got a chipped NES and etc: Are you serious rn bro?
I never received my ps2 controller
“Hey since your order was picked to be filmed were gonna be throwing in free customer service!”
Justin knew his job was on the line when he was asked what we can do to stop this.
I'm glad you guys are legitimate about trying to fix these complaints unlike Limited Run
too bad they charge you for an original controller for the console you buy
@@scvmbag707 yeah they are no where near out of the clear. Distinguish the disingenuous.
For how much he paid for his stuff, it isn't even a loss to give him credit or give him extra stuff.
Now how about addressing all the dirty and chipped "refurbished" products...
When do you get to the point when you have a final check to make sure the consoles were actually refurbished and not just lightly cleaned with a magic eraser?
I can honestly say, this is very true. They have amazing customer service.
@Ethan Winters Yes, it had an issue I reached out to customer service and they fixed it with ease.
The reason this company is in business us because of this guy.
Joey 💪
“Looks like this one slipped through” what kind of a response is that
Just ordered Castlevania 64 and it shipped yesterday . I hope it’s ok and the battery was replaced ! It’s iconic and is making a comeback
You guys do a great job! I ordered a wii remote and a couple games from you guys a few months ago and everything was is in superb condition👌 Will definitely shop with you guys again. Cheers! From Canada🙂
Next controller even more cuts! "Ah looks like this one slipped through" man ya ain't checking shit or cleaning shit.
"my house in on fire" "okay" (adds 4 pound store credit)
Bros being held at gun point by the cameraman